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<p>We are currently recruiting for a Social Care Officer to contribute to the delivery of highly effective children and adult services (within Adult Social Care) in an efficient manner, including facilitating safe discharges home from acute Hospital settings and non-acute wards. The service is delivered using a strength based, personalised approach and promotes the least restrictive route of discharge and transition into Adult Social Care services from health pathways. </p><p>To work closely with colleagues within the Integrated Discharge Team and with partners ensuring that person centred outcomes are met in ways which utilises available resources as effectively as possible. To work closely with health and social care staff to promote rehabilitation and enablement care post-discharge.</p><p>To work within organisational policy and legislative requirements including the Hospital Discharge Service Policy and Operating Model, Health and Care Act, Human Rights Act, Equality Act, Care Act, Mental Capacity Act and Mental Health Act. To ensure appropriate information sharing in compliance with GDPR (General Data Protection Regulation).</p><p>All staff working in the department have a responsibility for promoting and supporting the Council's policies and procedures for safeguarding. You should ensure that you carry out your duties and work at all times in a way that ensures the safeguarding and welfare of service users.</p><h4><br></h4><h4>In return we will offer you: </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailer.</li></ul><h4><br></h4><h4>Career Progression Framework</h4><p>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.</p><p>When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.</p><p>The person specification of a job profile is split into three levels:<br> <br>Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.</p><p>Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.</p><p>Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.</p><p>First Response are seeking to appoint a Business Support Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.</p><h4><br></h4><h4>Our organisation</h4><p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p><p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p><p>We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p><p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p><h4><br></h4><h4>Important Information</h4><ul><li>Applicants must be able to demonstrate all essential requirements as listed in the job profile</li><li><strong>The local authority is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</strong></li></ul><h4><br></h4><h4>Equal Opportunities Commitment Statement</h4><p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age</p><p>For further information please refer to the Medway information pack available as a download or to view online</p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p><p>We reserve the right to close this vacancy at any time prior to the closing date.</p><p>If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.</p><p>All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.</p>





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Medway Council

This is Medway

Social Care Officer 

<p>Join our Adoption Panel Team and play a vital role in supporting safe, timely decision-making for children and families. This is a fast-paced environment where accuracy, professionalism and teamwork are key. </p><p>This role is part of the Regional Adoption Agency between Medway and Kent, and this postholder will be subject to a Medway Council employment contract. <br> <br>You will:<br>- Provide proactive business support to panel advisers and managers, ensuring panels run smoothly and legally.<br>- Work confidently under pressure, managing competing priorities and deadlines.<br>- Take accurate, high-quality minutes for panels and multi-agency meetings.<br>- Use and maintain multiple IT systems and databases <br>- Create and manage Excel spreadsheets, trackers and templates to monitor actions and deadlines.<br>- Use tools like Microsoft Copilot to streamline tasks and improve efficiency.<br>- Deliver a friendly, welcoming service to colleagues and external partners while safeguarding sensitive information.</p><p>- Maths and English GCSE or equivalent is essential and min of two years experience in a similar role is desirable.<br> <br> About You<br> We’re looking for someone who:<br> - Is resilient and organised, able to manage time effectively and work under pressure.<br> - Has strong Excel skills (formulas, filters, PivotTables) and experience setting up spreadsheets.<br> - Can confidently take minutes and produce clear, concise records.<br> - Is comfortable working across multiple IT systems and databases.<br> - Is friendly, approachable and a team player, while also working independently.<br> - Has a commitment to confidentiality and data protection.<br> <br> Desirable:<br> - Experience using AI tools such as Microsoft Copilot.<br> - Previous experience in children’s services or supporting panels/regulated processes.<br> <br> Why Join Us?<br> - Flexible working with an expectation to work 2 days per week from Oakwood House, Maidstone - Subject to change<br> - Supportive team culture and opportunities to learn and develop.<br> - Make a real difference to children and families by supporting critical decision-making.<br> - Medway Council is committed to Equality, Diversity and Inclusion and is a Disability Confident Employer.<br> </p><p>For an informal discussion please contact Helen Braine 03000 414 984<br> <br> Safer Recruitment<br> This post is subject to employment checks in line with safer recruitment and data protection requirements.</p><h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>MedPay – opportunity for pay progression</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4><br></h4><h4>Career Progression Framework</h4><p>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.</p><p>When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.</p><p>The person specification of a job profile is split into three levels:<br> <br>Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.</p><p>Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.</p><p>Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.</p><p>The Adoption Panel are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. </p><p><br></p><h4>Our Organisation</h4><p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p><p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p><p>We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p><p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p><h4>Important information</h4><ul><li><strong>Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</strong></li></ul><h4><br></h4><h4>Equal Opportunities Commitment Statement</h4><p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age</p><p>For further information please refer to the Medway information pack available as a download or to view online</p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p><p>We reserve the right to close this vacancy at any time prior to the closing date.</p>





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Business Support Officer - Adoption Panel Team

<p>Medway’s Education and Special Educational Needs and Disabilities (SEND) Division is committed to support all children and young people to learn and grow and to achieve their potential in education. The Education and SEND Division covers a wide scope of services, including school admissions, place planning, Medway Test, school transport, capital developments, high-needs funding and support for pupils with Education, Health and Care Plans, early years funding and sufficiency, school improvement and effectiveness, inclusion and attendance. The Government’s ambitions for the provision of quality education and improvement plans for the SEND and Alternative Provision system are important strategic drivers for our vision for these services. </p><p>The Education and SEND Division is seeking highly driven and experienced professionals to join these teams at an exciting time of change within this sector. Successful candidates will join a supportive network of professionals within the Division and across the wider People Directorate and Council. They will have the opportunity to contribute our journey of improvement and shape our service delivery to children, young people and families and Medway. They will gain knowledge and experience from highly skilled team members but will also be given the opportunity to showcase their own skills and knowledge. They will be expected to work in partnership with providers, other agencies and strategic networks. </p><p>As Post-16 Programme Lead, you will lead and manage, both strategically and operationally, the Post-16 programme, including the implementation of initiatives and programmes flowing from the Post-16 Review and play a key role in developing and delivering efficient and effective processes and systems. </p><p>As manager of the Careers Education, Information, Advice and Guidance (CEIAG) Team, you will ensure the successful identification, tracking and recording of those young people either NEET or Unknown. </p><p>You will work in partnership with various providers and stakeholders (internal and external), including parents and carers, to maintain positive and effective relationships to ensure high-quality service delivery to clients. </p><p>You will be expected to utilise your skills and knowledge in relation to partnership working, business planning, financial management, and evaluation of data to provide excellent leadership of programme plans and activity within the Post-16 area.</p><p>Interviews will take place week commencing 16th February 2026.</p><p><strong>Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</strong></p>





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Post 16 Programme Lead

<p>Medway’s Education and Special Educational Needs and Disabilities (SEND) Division is committed to support all children and young people to learn and grow and to achieve their potential in education. The Education and SEND Division covers a wide scope of services, including school admissions, place planning, Medway Test, school transport, capital developments, high-needs funding and support for pupils with Education, Health and Care Plans, early years funding and sufficiency, school improvement and effectiveness, inclusion and attendance. The Government’s ambitions for the provision of quality education and improvement plans for the SEND and Alternative Provision system are important strategic drivers for our vision for these services. </p><p>The Education and SEND Division is seeking highly driven and experienced professionals to join these teams at an exciting time of change within this sector. Successful candidates will join a supportive network of professionals within the Division and across the wider People Directorate and Council. They will have the opportunity to contribute our journey of improvement and shape our service delivery to children, young people and families and Medway. They will gain knowledge and experience from highly skilled team members but will also be given the opportunity to showcase their own skills and knowledge. They will be expected to work in partnership with providers, other agencies and strategic networks. </p><p>Medway Council is passionate about ensuring the best possible outcomes for our children and young people, supporting them towards training, education and or employment. To help meet increased demand for our services, we are seeking a confident professional IAG team manager to lead our dynamic IAG team. </p><p>As part of a highly skilled team you will have the opportunity to make a real difference to our young people and contribute to the success of the service. You will possess a strong awareness of inspirational leadership.</p><p>Successful candidates will have relevant subject knowledge, experience and skills including a level 4 qualification in careers guidance or equivalent. You will have a good knowledge and understanding of the statutory duties with regard to NEETS and UNKNOWNS. </p><p>If you share our passion for enabling our young people to have the best opportunities in life we would love to hear from you.</p><p>The successful candidate will be subject to a standard DBS check.</p><p>Interviews will take place week commencing 16th February 2026.</p><p><strong>Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</strong></p>





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IAG Team Lead

<p></p><p><strong>Title: Treasury Manager (Property)</strong></p><p><strong>Contract Type: Permanent</strong></p><p><strong>Salary: £55,270 per annum to £61,018 per annum (London weighted salary) dependant on experience</strong></p><p><strong>Grade: 10</strong></p><p><strong>Reporting Office: London</strong></p><p><strong>Working Location: London – West Ham Lane</strong></p><p><strong>Persona: Agile</strong></p><p></p><p><strong>Closing Date: 29th January 2026 </strong></p><p><strong>Interview Dates: 4th and 9th February 2026</strong></p><p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p><p><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQLMul/woZhmmDaqTXZfy72ktaxbXWmdHDchnj2tTsxokPdTFkZj7Eba1B09n7O/sv" target="_blank">Role Profile - Treasury Manager.docx</a><br></p><p><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>Benefits</strong></a><strong> include:</strong> Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>many more</strong></a>.</p><p><strong>Join our Treasury Team at L&amp;Q and shape the future of affordable housing finance</strong></p><p>Are you ready to lead and influence the provision of Treasury services at one of the UK’s leading housing associations? This is your chance to take ownership of managing the security that underpins L&amp;Q’s debt portfolio, ensuring covenant compliance and supporting projects that make a real difference to our residents.</p><p><strong>Why this role matters</strong></p><p>Our ability to fund investment in affordable housing depends on maintaining strong relationships with lenders and meeting covenant requirements. This role ensures we optimise property assets and maintain compliance, enabling L&amp;Q to deliver its strategic objectives.</p><p><strong>Where you fit in</strong></p><p>You’ll report to the <strong>Head of Treasury (Corporate Finance)</strong> and work in a matrix reporting structure with the Treasury leadership team, collaborating across Finance and with internal and external stakeholders to deliver L&amp;Q’s strategic objectives.</p><p></p><p><strong>If this sounds like you, we would love for you to apply!</strong></p><p><strong>Your impact in the role:</strong></p><p><strong>Main Duties</strong></p><p>· Manage day-to-day Treasury Property transactions to ensure covenant compliance.</p><p>· Lead a rolling programme of valuations, charging, and disposals.</p><p>· Prepare accurate forecasts and high-quality reporting on security analysis and future forecasting.</p><p>· Maintain accurate property records and systems for charged and unencumbered properties.</p><p>· Project manage professional advisors and lenders for property-related aspects of Treasury projects.</p><p><strong>Key relationships:</strong></p><p>· Internal: Finance and Legal colleagues and wider Group stakeholders.</p><p>· External: Lenders, valuers, security trustees, and other professional advisors</p><p>Your work will ensure covenant compliance, optimise property assets, and support Treasury projects that strengthen L&amp;Q’s financial resilience.</p><p><strong>What you'll bring:</strong></p><p><strong>Essential:</strong></p><p>· Practical experience leading property-related transactions (valuations, disposals, charging) within a Treasury or Finance team.</p><p>· Strong communication, presentation, and influencing skills.</p><p>· Ability to manage multiple projects to tight deadlines with exceptional attention to detail.</p><p>· Advanced Excel skills and proficiency in Treasury and Finance systems.</p><p><strong>Desirable:</strong></p><p>· AMCT, RICS or equivalent qualification.</p><p>· Experience in the housing association sector.</p><p>· Familiarity with Assetcore and Salmon systems.</p><p>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.</p><p><strong>About L&amp;Q:</strong></p><p>We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.</p><p>250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. </p><p>At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.</p><p>L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. </p><p>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a></p><p>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.</p><p>Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!</p><br>





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London and Quadrant Housing Trust

Treasury Manager (Property)  - 7411

<p><strong>Repairs &amp; Maintenance Operative – Help Keep Our Communities Safe, Functional and Well‑Maintained</strong></p><p>Are you a skilled multi‑trade professional who takes pride in delivering high‑quality repairs and great customer service? As a Repairs &amp; Maintenance Operative at Peabody, you’ll provide a responsive and proactive repairs service across our communal and public areas, ensuring our homes, buildings and shared spaces remain safe, functional and well‑maintained.</p><p>You’ll work closely with colleagues, tenants and partner teams to deliver “right first time” repairs, identify planned maintenance needs, and help us continuously improve the homes and environments our residents rely on every day.</p><p><strong>What You’ll Do</strong></p><ul><li>Deliver high‑quality general repairs across Peabody stock, ensuring a “right first time” approach</li><li>Carry out multi‑trade repairs including tiling, painting, plaster patching, carpentry, glazing, minor plumbing, metalwork, fencing, paving and general maintenance</li><li>Proactively identify both reactive and planned repairs and support colleagues in developing planned works programmes</li><li>Maintain and care for tools, plant and company vehicles</li><li>Support quality assurance checks with Peabody officers and tenant inspectors</li><li>Assist with insurance claim reports when required</li><li>Ensure compliance with Health &amp; Safety, Equal Opportunities and Customer Care policies</li><li>Complete safety roles such as Fire Warden or First Aider when required</li><li>Maintain accurate electronic records using handheld devices</li><li>Assess materials required for each job, ensuring minimal waste and best value</li><li>Report defects or additional works required and arrange follow‑on jobs as appropriate</li><li>Support apprentices by providing on-the-job guidance</li><li>Work collaboratively with Caretaking, Neighbourhood, Warden and Asset Management Teams</li><li>Take ownership of positive complaint resolution and represent Peabody professionally</li></ul><p><strong>What You’ll Need</strong></p><ul><li>A full clean manual UK driving licence</li><li>Strong multi‑trade skills gained through formal qualifications and/or extensive practical experience</li><li>Experience delivering high‑quality repairs in a customer‑focused environment</li><li>Ability to plan, schedule and prioritise work efficiently</li><li>Competent IT skills and confidence using handheld devices</li><li>Excellent customer service skills with the ability to communicate clearly</li><li>Strong attention to detail and ability to manage multiple tasks</li><li>Knowledge of Health &amp; Safety regulations, site safety and COSHH</li><li>Awareness of personal safety and lone working procedures</li><li>Experience working in a Direct Labour Organisation (DLO) setting – desirable</li></ul><p><strong>Why Join Us?</strong><br>When you join Peabody, you’re joining a team guided by our values:<br>Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.<br>We believe in creating a workplace where everyone feels supported, included and empowered.</p><p><strong>What We Offer</strong></p><ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Ongoing training and development opportunities</li></ul><p><strong>Please Read Before Applying</strong><br> A Basic DBS check is required for this role.<br> This is a mobile, hands‑on repairs position requiring regular travel across sites.</p><p>Interviews will take place on <strong>Thursday 29th January</strong>.</p><p>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.<br> Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.</p><p>Got questions? Contact George Murphy, Talent Specialist at:<br> <strong><a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a></strong></p>





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Peabody

Multi Trade Operative

<p>Are you passionate about making a positive impact on resident’s lives? Do you have excellent communication and problem-solving skills? We are looking for an experienced Leasehold and Service Charge Manager to take ownership of rent and service charge planning, ensuring charges are validated and reconciled accurately, compliant and with clear communication to our tenants and leaseholders.</p><p><strong>The Role </strong></p><p>You will be responsible for the development and delivery of the annual plan in relation to rents and service charge calendar. Working alongside housing management colleagues you will directly manage the Rents &amp; Service Charge Analyst and ensure that high quality services are provided internally and externally. You will lead on Section 20 statutory consultation processes, ensuring compliance with relevant legislation and that leaseholders get value for money.</p><p><strong>Who we’re looking for</strong></p><ul><li>Significant and recent leaseholder and rent experience within a social housing environment at management level</li><li>You will provide operational expertise and advice for the delivery of the Leaseholder and Rent service, delivering exemplary services in compliance with relevant regulation and legislation including reporting.</li><li>Experience of managing complex cases in relation to leaseholder policies</li></ul><ul><li>A commitment to delivering excellent customer service.</li></ul><p><strong>What we offer </strong></p><p>When you join us your expertise, skills and experience will be valued, and your career development will be our priority.</p><p>We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.</p><p>We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. </p><p>We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.</p><p>We are conveniently located close to Oxted Station and have some on-site parking.</p><p>In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.</p><p>Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. </p><p><strong>Diversity statement </strong></p><p>At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.</p><p>We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.</p><p>Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.</p><p><strong>Want to know more?</strong></p><p>If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we would love to hear from you.</p><p>If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Mel Davis at <a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a></p><p><strong>Local Government Reorganisation</strong></p><p>Surrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. </p><p>Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. </p><p>When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. </p><p>Find out more about what <a href="https://www.tandridge.gov.uk/Your-council/Local-government-reorganisation-LGR" target="_blank">local government reorganisation</a> means for us.</p>





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Tandridge District Council

Leaseholder and Service Charge Manager

<p>Civic &amp; Democratic Services Officer </p><p>Grade 6 , SCP 22-26 £33,699 - £37,280</p><p>37 Hours - Permanent </p><p>Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving. </p><p>Our values: Trust, Respect, Improving and Learning, and Customer Focus </p><p>Job purpose </p><p>To service the Council’s Committees and other bodies as required, including arranging and attending Member and Officer-level meetings, compiling reports and agendas, minutes and decision notices, despatching committee papers on time, taking and drafting minutes. </p><p>To provide advice to Committee Chairmen, Members, officers and the general public on the Council’s Constitution and governance in relation to meetings, in line with legislative requirements and advice about the declaration of interests, as required. </p><p>To provide advice and make arrangements to facilitate executive decision-making by individual Cabinet Members and the Cabinet, as appropriate. </p><p>To deputise for the Democratic Services Manager in dealing with queries from Councillors or the Council’s Leadership Team and the delivery of functions within the service. </p><p>To advise the Mayor, Deputy Mayor, Cabinet and Leadership Team and external stakeholders on civic activities, ceremonial matters and on civic protocol. </p><p>Key Responsibilities </p><ul><li><p>To service the Council’s Committees and other bodies as required, including arranging and attending Member and Officer-level meetings, compiling reports and agendas, minutes and decision notices, despatching committee papers on time, taking and drafting minutes. </p></li></ul><ul><li><p>To take appropriate action to implement, or to ensure that decisions are implemented, in accordance with the decisions taken in Committee. </p></li></ul><ul><li><p>To give advice and support to Members and Officers as necessary in meetings on the Council’s Constitution and related documents and in particular procedural matters relating to meetings and about the declaration of interests, as required. To advise on the decision-making process, including on executive decision-making by individual Cabinet Members and the Cabinet, and provide advice to Committee Chairmen, Members, officers and the general public on the Council’s Constitution and governance in relation to meetings, in line with legislative requirements. </p></li></ul><ul><li><p>To be responsible for the maintenance, updating and indexing of the computerised records for Democratic Services (including the publication of information on the Committee Management Information System on the Council’s website and the MyCMIS app) and the training and development of the skills of others in the use of these systems. </p></li></ul><ul><li><p>To assist in the development and delivery of the annual Member induction and competency training programme. </p></li></ul><ul><li><p>To plan and organise and attend Mayoral/civic events and engagements. This will involve occasional evening and weekend work. </p></li></ul><ul><li><p>To provide advice on civic and ceremonial matters to Members, officers and the public. </p></li></ul><ul><li><p>To assist in co-ordinating the Mayor’s and Deputy Mayor’s calendar, provide secretarial and technical support, including updating and maintaining the Mayoral Guide and protocol. </p></li></ul><ul><li><p>To assist in co-ordinating arrangements for Operation London Bridge in liaison with the Democratic Services Manager. </p></li></ul><ul><li><p>To assist in co-ordinating the Mayor’s and Deputy Mayor’s calendar, provide secretarial and technical support, including updating and maintaining the Mayoral Guide and protocol. </p></li></ul><p>The Experience You Will Bring </p><ul><li><p>Educated to A Level standard or equivalent experience. </p></li></ul><ul><li><p>Highly effective written and verbal communication skills, including listening skills. </p></li></ul><ul><li><p>Strong interpersonal skills to gain the agreement and acceptance of others including colleagues, senior managers and Members. </p></li></ul><ul><li><p>Up to date knowledge of IT systems used by the Council, including Microsoft Office </p></li></ul><ul><li><p>Ability to work under pressure in a rapidly changing environment, making decisions and solving problems to meet operational targets, involving devising solutions and prioritising the resources available. </p></li></ul><ul><li><p>Resilience and ability to handle potentially difficult customers. </p></li></ul><ul><li><p>Experience of administering meetings and producing minutes of meetings and of writing reports and drafting speeches and press releases. </p></li></ul><ul><li><p>Previous experience in administrative roles </p></li></ul><p>Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all?veterans?and?care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process. </p><p>Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. </p><p>If you have queries on this role or would like to see a copy of the full role profile, please email <a href="mailto:sworthington@castlepoint.gov.uk" target="_blank">sworthington@castlepoint.gov.uk</a></p><ul></ul>

Castle Point Borough Council

Civic & Democratic Services Officer

<p><strong>Facilities and Maintenance Assistant</strong></p><p><strong>Castle Point Borough Council Estate's - Community Halls </strong></p><p><strong>Casual Bases - Zero Hour Contract / Grade 3 &amp; SCP 9 – £14.13 per hour</strong></p><p>We are looking for a casual Facilities and Maintenance Assistant to work within our Recreation Service.</p><p><strong>Key Skills and Abilities</strong></p><ul><li>Good interpersonal and communication skills</li><li>Ability to work independently and as part of a team</li><li>Able to respond to emergencies and unforeseen problems</li><li>General maintenance skills and ability to carry out basic handyman duties</li><li>Ability to maintain attendance and keep to a schedule</li></ul><p><strong>Experience</strong></p><p>Previous practical experience working within caretaking, premises management, building cleaning or building maintenance is desirable.<br>Experience of dealing with members of the public and delivering great customer care is highly desirable.</p><p><strong>Qualifications</strong></p><p>Applicants must hold a <strong>current full clean driving licence</strong> and have access to a vehicle, as travel within the area is required.</p><p>Not only is this a great role for the right candidate, but you also get some great benefits including:</p><ul><li>27 days annual leave (pro rata)</li><li>FREE Gym membership</li><li>Local Government Pension Scheme</li><li>Employee Assistance Programme</li></ul><p>For an informal discussion regarding this role, please contact <strong>Mike Todd - </strong><strong><a href="mailto:MTodd@castlepoint.gov.uk" target="_blank">MTodd@castlepoint.gov.uk</a></strong></p><p>The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.<br>Our values: <strong>Trust, Respect, Improving and Learning, and Customer Focus</strong><br>Castle Point Borough Council is an Equal Opportunities Employer.</p>





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Facilities and Maintenance Assistant

<p><strong>Casual Swimming Instructor</strong></p><p><strong>Locations:</strong> Runnymede Leisure Centre (Benfleet) &amp; Waterside Farm Leisure Centre (Canvey Island)<br><strong>Pay:</strong> £15–£19 per hour (depending on qualifications)<br><strong>Contract Type:</strong> Casual</p><p><strong>Closing Date </strong>- 8/2/2026</p><p>Castle Point Borough Council is looking for enthusiastic and committed Swimming Instructors to join our vibrant Swim Academy team. Whether you're newly qualified or looking to develop your skills, we offer a supportive environment and full training to help you thrive.</p><p><strong>About the Role</strong></p><p>As a Swimming Instructor, you’ll:</p><ul><li>Coach pupils aged 4+ in all aspects of swimming.</li><li>Design and deliver safe, progressive, and fun lessons.</li><li>Work closely with the Swim Academy Lead and team to ensure high-quality service delivery.</li><li>Maintain and update your coaching qualifications.</li><li>Work flexible hours to suit the needs of the business.</li></ul><p><strong>What We’re Looking For</strong></p><p>We welcome applications from both qualified instructors and those looking to train. Ideally, you will hold:</p><ul><li>Swim England Level 2 Certificate or STA Award/Certificate</li><li>RLSS NRASTC Qualification (desirable)</li></ul><p>You should also be:</p><ul><li>Friendly, well-presented, and customer-focused.</li><li>Motivated, organised, and able to work under pressure.</li><li>Creative in lesson planning and confident in working with children of all abilities.</li></ul><p><strong>Safeguarding &amp; Commitment</strong></p><p>This role requires an Enhanced DBS check. Castle Point Borough Council is committed to safeguarding children and vulnerable adults and expects all employees to share this commitment.</p><p>We are proud to be an Equal Opportunities Employer.</p><p><strong>Casual Employment Information</strong></p><p>As a casual employee, you can choose whether to accept offered shifts. Once accepted, you are expected to attend work. Engagement ends at the end of each shift, and there is no obligation for future engagements.</p><p><strong>Interested?</strong></p><p>For an informal discussion, please contact <strong>Jack Lloyd, Swim Academy Lead</strong> at <strong><a href="mailto:jlloyd@castlepoint.gov.uk" target="_blank">jlloyd@castlepoint.gov.uk</a></strong>.</p><ul></ul>

Swimming Instructor

<p><strong>DBS Check</strong>:</p>Enhanced <p><strong>Job Location - Runnymede &amp; Waterside</strong></p><p><strong>Grade 3 , SCP 9 -12 - £27,254 - £28,598</strong></p><p><strong>Job Closing - 8/2/2026</strong></p><p><strong>Job Title: Wellness Instructor</strong></p><p><strong>Castle Point Borough Council</strong></p><p>Castle Point Leisure is looking for an empathetic, motivated, and qualified Wellbeing Instructor to guide our community toward healthier, happier lives. You won’t just be teaching exercises; you’ll be a vital partner in our users’ journeys toward total vitality.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Empower &amp; Inspire:</strong> Guide individuals through our Health &amp; Wellbeing programmes, helping them overcome barriers to activity with compassion and expertise.</li><li><strong>Holistic Coaching:</strong> Conduct personalized inductions and "DOSE" chemical education, ensuring every member feels seen, supported, and confident.</li><li><strong>Personal Training with Purpose:</strong> Deliver high-quality training sessions focused on functional longevity, mental wellbeing, and physical strength.</li><li><strong>Community Connection:</strong> Foster a welcoming, inclusive, and social atmosphere where every member—regardless of age or ability—feels they belong.</li><li><strong>Safe Havens:</strong> Ensure our facilities remain a clean, safe, and pleasant sanctuary for our members to focus on their wellness.</li></ul><p><strong>What You Bring:</strong></p><ul><li><strong>A People-First Mindset:</strong> Exceptional customer care skills with the ability to build rapport and listen to the unique needs of our diverse community.</li><li><strong>Qualified Expertise:</strong> A Level 3 Certificate in Personal Training (REPs/CIMSPA) and a Current First Aid Qualification.</li><li><strong>Experience:</strong> A background in gym or community leisure settings with a proven ability to adapt coaching styles for everyone from "Legends" to newcomers.</li><li><strong>Organisational Heart:</strong> Diligence in maintaining client records and a "Health &amp; Safety first" approach to ensure a worry-free environment for all.</li></ul><p><strong>What We Offer:</strong></p><p>Castle Point Borough Council provides a competitive salary and benefits package within a team that truly values work-life balance and mental health. We are a dedicated "Safeguarding First" employer, committed to the welfare of our community and our staff.</p>





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Wellbeing Instructor ( Fitness Instructor )

<p><strong>DBS Check</strong>:</p>Enhanced <p><strong>Group Ex Wellbeing Instructor</strong></p><p><strong>Salary:</strong> £18 (30 mins) | £22 (45 mins) | £25 (55 mins)</p><p><strong>Role:</strong></p><p>At Castle Point Leisure, our classes are more than just workouts - they are the highlight of our members' day. We are looking for a Wellbeing<strong> Group Exercise Instructor </strong>who is passionate about the Whole-Person approach. Your mission is to deliver inclusive, high-energy, and soul-lifting sessions that improve physical strength, foster social connection, and boost mental health.</p><p><strong>Key Wellbeing Responsibilities</strong></p><p><strong>Holistic Class Experience</strong></p><ul><li><strong>The "DOSE" Factor:</strong> Design and lead sessions that intentionally trigger the body's natural feel-good chemicals: <strong>Dopamine, Oxytocin, Serotonin, and Endorphins.</strong></li><li><strong>Versatile Delivery:</strong> Lead a diverse range of heart-healthy and mind-clearing sessions, including:<ul><li><strong>Les Mills Body Pump:</strong> Building functional strength for daily life.</li><li><strong>Aqua &amp; Active Aerobics:</strong> Creating low-impact, joyful movement for all ages.</li><li><strong>Indoor Cycling:</strong> Driving cardiovascular health and mental resilience.</li></ul></li><li><strong>Inclusion by Design:</strong> Expertly adapt intensities to ensure everyone—from our "Legends" to those on a 12-week wellbeing referral—feels successful and safe.</li></ul><p><strong>2. Safety, Care &amp; Connection</strong></p><ul><li><strong>A Sanctuary for Health:</strong> Maintain a safe, welcoming, and hazard-free environment. You aren't just checking equipment; you are ensuring the "vibe" is perfect for positive change.</li><li><strong>Intuitive Monitoring:</strong> Watch for more than just technique; stay attuned to participant fatigue, mood, and confidence, offering a supportive word exactly when it’s needed.</li><li><strong>The Social Pillar:</strong> Actively encourage the social side of our classes—helping new members find friends and promoting the post-class "café culture" to combat loneliness.</li></ul><p><strong>3. Community Impact &amp; Growth</strong></p><ul><li><strong>Inspiring Longevity:</strong> Promote classes and Health &amp; Wellbeing, helping members see their fitness as a lifelong journey rather than a short-term fix.</li><li><strong>Retention through Rapport:</strong> Use your personality and enthusiasm to build "trusted and enduring relationships," making members look forward to every visit.</li><li><strong>Advocacy:</strong> Act as a wellbeing ambassador for Castle Point Borough Council, representing our values of Trust, Respect, Customer Focus and Continuous Learning.</li></ul><p><strong>4. Professional Wellness Standards</strong></p><ul><li><strong>Evolution:</strong> Attend wellbeing-focused training and development to keep your routines "fresh" and evidence-based.</li><li><strong>Integrity:</strong> Maintain all certifications and administrative tasks with a "Quality First" mindset, ensuring our community receives the gold-standard care they deserve.</li></ul>





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Wellbeing Instructor ( Group Exercise Instructor )

<h4>The role:</h4><p>Southwark Council’s Internship programme is for <strong>Southwark residents aged 16-25</strong> who may be looking to get a great first stepping stone into the world of work. We are excited to announce our upcoming internship cohort to start in March 2026.</p><p>The programme will run for <strong>12 weeks</strong> and will incorporate three key elements:</p><ul><li>Paid work experience</li><li>Master classes</li><li>A group project</li></ul><p><strong>What will you gain on the internship programme?</strong></p><p><strong>Gain Transferrable Skills</strong></p><ul><li>Interns are able to gain skills such as: communication, adaptability, time management, organisation, etc. The experience itself will assist them in gaining meaningful employment, as they are able to evidence knowledge of local government in interviews and their ability to carry out a role.</li></ul><p><strong>Develop Professional Contacts</strong></p><ul><li>Interns will network as part of the experience, which will give them professional contacts. These contacts can help them to secure future employment, advice in their chosen profession and career advice. As part of the support from our team, we will be holding a masterclass on networking.</li></ul><p><strong>Clarification on Future Career</strong></p><ul><li>Internships give people the opportunity to try working in new and exciting services and potentially areas of interest, to narrow down their career path.</li></ul><h4>About you:</h4><p>We’re looking for enthusiastic, curious and motivated individuals who are ready to take their first steps into the world of work. You don’t need previous experience - what matters most is your interest in learning, growing and getting involved.</p><p>You’ll bring a positive attitude, an open mind, and a genuine willingness to try new things. Whether you’re supporting a project, meeting new people or learning how different teams work, you’ll approach each task with confidence and a desire to do your best.</p><p>You’ll also be someone who:</p><ul><li>Enjoys working with others and building positive relationships</li><li>Is dependable and willing to take responsibility</li><li>Approaches challenges with flexibility and a can-do mindset</li><li>Is keen to explore different career paths and understand how the Council serves residents</li><li>Wants to contribute to meaningful work in your community</li></ul><p>Most importantly, you’re excited to be part of a supportive team and ready to make the most of this opportunity.</p><p>*</p><h4>We have Internship opportunities available in the following service areas:</h4><p><strong>Local Economy Team:</strong> Join our Local Economy team as an intern and play a vital role in shaping activities that contribute to the Southwark 2030 vision of a strong and fair economy. In this role, you will support Southwark’s town centres and high streets to thrive as vibrant, cleaner, greener, and safer spaces for residents and visitors. You will research the needs of local entrepreneurs and business owners to help inform strategy and programme design, while also building relationships with Southwark’s wider business community to foster collaboration and growth. This internship offers a unique opportunity to gain hands-on experience in local economic development while developing valuable skills in research, stakeholder engagement, and project delivery.</p><p><strong>Adult Social Care Personal Budget Service: </strong>In this role, you will work on an exciting projects including Supporting the annual price review of our care provisions, helping collate external rate requests for year 26/27, recording and maintaining accurate information, supporting and organising meetings, and working closely with Service managers, social workers, placement colleagues, and external providers. You will bring analytical skills and attention to detail, especially when working with financial data and a collaborative mindset, with the ability to work with both internal teams and external providers. You’ll be part of a dedicated Payments team within the Personal Budgets and Client Finance Service. We provide vital payment functions for Adult social care services. Our culture is collaborative and supportive, with opportunities to learn, develop and play a key role in shaping better outcomes for residents.</p><p>*</p><h4>Additional information:</h4><p>The Internship programme is for 12 weeks and open for residents aged 16-25, please only apply if you meet the requirements.</p><p>We are a Living Wage employer and in line with our aims of leading by example, at the minimum our Interns will be paid at the <strong>London Living Wage.</strong></p><p><strong>About Southwark:</strong></p><p>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.<br><br>At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.<br><br>Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.</p><p>We particularly welcome applications from members of the Black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.</p><p><strong>Benefits:</strong></p><p><a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a></p><p><strong>Disability Confident (guaranteed interview) Scheme:</strong></p><p>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</p><ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul><p><strong>Recruitment timetable:</strong></p><p>The interview process will include an in-person assessment centre, followed by interviews for candidates who successfully progress to the next stage.</p><p><strong>Closing date: </strong>11:59 PM on 29 January 2026*</p><p><strong><em>*We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.</em></strong></p><p><strong>Stage 1 - Assessment centres:</strong> 10-12 February 2026</p><p><strong>Stage 2 - Interviews:</strong> 17-19 February 2026</p><p>Attachments</p><ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2690891&amp;ptId=110719" target="_blank">Click here to view the Intern Placement Role Profile</a></li></ul>





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Southwark Council

Intern Placement

<h2>About the job</h2><p><strong>Salary: £53,460 - £56,681 a year plus £3,203 car benefit allowance<br>Hours per week: 37<br>Contract type: Permanent</strong></p><p>As Designated Social Care Officer, you will be responsible for the strategic development, operational delivery, and continuous improvement of Children’s Services and statutory social work interventions relating to Special Educational Needs and Disabilities (SEND).</p><p>You will act as the lead officer for Social Care within the Local Area SEND Service, influencing the design and delivery of services that reflect the needs and voices of children, young people, and families. Working closely with NHS and Department for Education colleagues, you will help shape a coherent, joined-up SEND strategy that meets our legal duties under the Children and Families Act 2014 and the SEND Code of Practice (2015).</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide strategic leadership for social care elements of the Local Area SEND strategy.</li><li>Collaborate with multi-agency partners to design and deliver integrated, person-centred services.</li><li>Use intelligence, data, and insight to inform service development and drive performance.</li><li>Champion the voice of children, young people, and families – ensuring they are heard and reflected in decisions.</li><li>Strengthen cross-sector relationships, including with education, health, voluntary sector partners, and the Parent Carer Forum (EPIC Luton).</li><li>Support the transition of young people with SEND into adulthood through effective cross-agency planning.</li></ul><p><strong>Please note this role does not attract sponsorship</strong></p><h2>About you</h2><p>You are a dynamic, influential professional with deep expertise in SEND and a strong background in social care. You are passionate about achieving positive outcomes for children and families and bring strategic thinking, partnership-building, and a solution-focused mindset.</p><p><strong>You will bring:</strong></p><ul><li>A recognised professional qualification in Social Work.</li><li>Significant experience leading and developing SEND services in collaboration with multi-agency partners.</li><li>A strong track record of motivating and managing teams to achieve performance outcomes.</li><li>In-depth knowledge of key SEND legislation and policies, including the Children and Families Act 2014, SEND Code of Practice, and equalities legislation.</li><li>Proven ability to increase participation of families in service design and delivery.</li><li>Excellent communication, influencing, and negotiation skills – with the ability to work across all levels and sectors.</li><li>Experience of preparing high-quality reports and strategic briefings to shape service direction.</li></ul><p><strong>Why Join Us?</strong></p><p>This is a rare opportunity to play a central role in shaping the future of SEND services in Luton. You’ll be part of a forward-thinking, collaborative leadership team committed to innovation, inclusion, and co-production. We offer a supportive work environment where your expertise will directly contribute to improving outcomes for children and families across the borough.</p><h2>About us</h2><p>Our ambitious <strong>Luton 2040 Vision&nbsp;</strong>– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.</p><p>The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?</p><p>We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough</p><h2>Application process</h2><p><strong>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.</strong></p><h2>Additional information</h2><p>We offer a range of excellent staff benefits which include:<br><br></p><ul><li><strong>From 25&nbsp;to 32&nbsp;days’ annual leave:</strong>linked to length of service and grade</li><li><strong>Buying annual leave scheme:</strong>buy up to 20 days additional annual leave</li><li><strong>Career Pathways:</strong>step up in your career or move into a specialist area</li><li><strong>Pension scheme:</strong>with generous employer contributions of up to20.2 per cent (at July 2023) and 3x salary death in service grant</li><li><strong>Generous relocation package:</strong>up to £8,000 (subject to eligibility)</li><li><strong>Employee Assistance Programme:</strong>a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li><strong>Work/life balance:</strong>flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li><strong>Training and support:</strong>unlimited access to development courses, mentoring and support and clear career pathways</li><li><strong>Staff offers:</strong>includes discounts on your MOT, gym and fitness, restaurants and salons</li><li><strong>Arriva Travel Club:</strong>great value savings on local bus travel</li><li><strong>Friday Funday Socials -</strong>One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662946&amp;ptId=12208" target="_blank">download: PREF105708 M5 Designated Social Care Officer for SEND - JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662947&amp;ptId=12208" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Designated Social Care Officer for SEND

<h4>Job summary</h4>We are looking for an exceptional Head of Programme to head up Ofgem’s delivery of the government’s ambitious Warm Homes Plan. This high-profile role will oversee a complex, multi-disciplinary programme designed to make homes warmer, greener, and more affordable to heat. You will provide strategic programme management leadership across multiple workstreams, ensuring clarity of direction, robust governance, and effective prioritisation. Acting as a trusted advisor to the Senior Responsible Owner (SRO) and senior leadership, you will manage programme risks, resources, and critical decision pathways. Alongside this, you will champion inclusive leadership, foster professional development, and embed Ofgem’s values throughout the team. This is a unique opportunity to shape a transformative programme that supports consumers and accelerates the UK’s journey to net zero.<h4>Job description</h4><p><strong>Key Responsibilities </strong></p><ul><li> Input, and co-ordinate input into business case as required;</li><li> Grow and manage a high performing programme team;</li><li> Identify and manage stakeholder relationships, highlighting the need for senior level engagement. Manage relevant internal and external relationships;</li><li> Communicates the vision and translate it into delivery objectives for the team;</li><li> Provides direction and guidance on development to the team;</li><li> Identify, secure, schedule and manage programme resources;</li><li> Oversee risk and issue management, and ensure mitigations are in place</li><li> Ensure realisation of benefits for customers;</li><li> Put in place and maintain effective programme controls, governance, reporting and assurance frameworks ;</li><li> Works with project leads and other stakeholders to ensure that dependencies are actively managed. Resolve issues between various programme elements;</li><li> Lead the programme to deliver the agreed outcomes within time, cost and quality constraints.</li></ul><p>In line with the Government Project Delivery capability framework – <a href="https://projectdelivery.gov.uk/pdcf/programme-manager-g6/" target="_blank">Programme Manager G6.</a></p><p><strong>Additional Responsibilities</strong></p><ul><li> Implement and promote Government Project Delivery Profession best practice, and engage with the wider Ofgem project delivery profession to support sharing of best practice and improved ways of working.</li></ul><p><strong>Key Outputs and Deliverables </strong></p><ul><li> Set up, maintain and improve, a framework for the management, monitoring and evaluation of the programme, including strong links with the wider Ofgem and DESNZ;</li><li> Produce updates, report and other programme documentation to agreed content and deadlines;</li><li> Input into drafting of communications, briefings, process and governance materials relevant to the programme;</li><li> Establish, and keep under review, clear responsibilities and ways of working, within Ofgem and with DESNZ. </li></ul><h4>Person specification</h4><p><strong>Essential Criteria:</strong></p><ul><li> Robust experience of leading significant change or transformation programmes <strong>(LEAD)</strong></li><li> Strong track record of engaging with and influencing stakeholders at senior level <strong>(LEAD)</strong></li><li> Experience of leading a change team</li><li> Skilled collaborator and strong communicator, able to work across a wide range of teams</li><li> Programme management, transformation, change Management practices qualification (or equivalent experience), for example: <ul><li>PRINCE2 Practitioner</li><li>Managing Successful Programmes Practitioner</li><li>Management of Risk Practitioner</li><li>Managing Portfolios Practitioner</li><li>Managing Successful Programmes Advanced Practitioner</li><li>APM Chartered Project Professional</li><li>Project Leadership Programme</li></ul></li><li>Leading and Managing Project Workstreams</li></ul><p><strong>Desirable Criteria:</strong></p><ul><li> Proven aptitude for leadership through management of others (line/project/matrix management)</li><li>Understanding of the energy sector</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Seeing the Big Picture</li><li>Working Together</li><li>Leadership</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>You will also be asked to prepare presentation. Full details of the ​presentation will be included in the invitation to interview.</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.</p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p><p>Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>].</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lucy Dowding</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.<br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTAmdmVyaWZ5PTU5YzdlODI4NGE5Njc2YjJiZjcwZTgxOWZlOTcyMmM2JnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Role Profile_444171 Head of Programme Opens in new window</a> (pdf, 159kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTEmdmVyaWZ5PTJmMGIxNmUyNDA4ZDkyYTFjNDc4NWVkMTNmNjhlMzZjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Candidate Pack_444171 Head of Programme Opens in new window</a> (pdf, 653kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTImdmVyaWZ5PWZhYmY0MDQ4MmVjOGZjMWQwMzFiYjNjMjVmM2NlOTVjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Terms and Conditions Apr25 Opens in new window</a> (pdf, 335kB)

OFGEM

Head of Programme

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts &amp; Tribunals Service (HMCTS). </p><p><strong>About us</strong></p><p>HMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. </p><p>Spread nationally over several sites, our Courts and Tribunal Service Centres (CTSCs) deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings. </p><p><strong>Your role</strong></p><p>As Operations Manager at the CTSC you will lead the day-to-day running of our services. You will oversee case administration, customer contact management, and other administrative operations across one or more sites. This will include both operational management to improve service performance, establishing a consistent service, as well as responsibility to develop and implement strategies that deliver organisational objectives and change.</p><p>You will hold line management responsibility for a minimum of 3 HEO Service Delivery Managers and inspire and engage your teams to deliver effective outcomes, communicating business objectives in an operational context. Led by the Grade 6 Head of Operations, you will ensure effective deployment of resources within allocated budgets and foster relationships with a wide range of stakeholders to ensure effective service delivery. These will include user groups and judiciary, as well as wider regional and service partners to ensure cohesive cross-jurisdictional delivery. </p><p><strong>Your skills and experience</strong></p><ul><li>Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.</li><li> Experience of working in an administrative role in a customer-focussed environment</li><li> IT proficient with the ability to learn and adapt to different technologies and software</li><li> Excellent communication, organisational and prioritisation skills </li></ul><p>If you are ready to take on a challenging and rewarding role apply today.</p><p><strong>For a full job description, please read supporting document included below before applying.</strong></p><p><strong>Further details</strong></p><p>New recruits to the Civil Service joining MoJ are expected to join at the band minimum.</p><p><strong>Ways of working</strong></p><p>Standard full time working hours are 37 hours per week Monday to Friday. There is an expectation that you can be flexible with your working hours to accommodate the needs of the business.</p><p>HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. </p><p>A minimum of 30 hours per week will be required for this role.</p><p>Non-contractual hybrid working is currently available. Hybrid working arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule.</p><p><strong>Occasional travel to other sites </strong></p><p>For this post, occasional travel to other National Services sites may be required.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Experience Question</li></ul><h4>Benefits</h4>Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555</a>

HM Courts and Tribunals Service

Operations Manager - Stoke (Ref: 13555)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Development Coaches play a critical role in the learning and training of our new starters. This role will enable you to demonstrate and develop your coaching and leadership skills. You will be responsible for helping new starters deliver excellent administrative support and customer service to service users, mediators, judiciary, and management.</p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. </p><p>Spread nationally over several sites, our Courts and Tribunal Service Centres CTSCs deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings.</p><p>We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. </p><p><strong>Your role</strong></p><p>This role will be responsible for the ongoing onboarding training that new members of staff receive, or that staff need when moving to new duties, ensuring they develop and demonstrate the skills and knowledge to deliver an inclusive and accessible service to diverse users. The role will focus on the short to medium term needs of the learners.</p><p><strong>Your skills and experience</strong></p><ul><li>Provide Leadership to the learners, visibly demonstrating and embedding the culture and ways of working for National Services in delivering service excellence across all jurisdictions.</li><li>Business-specific knowledge and experience to be able to coach and advise learners on improvement in specific business areas.</li><li>CIPD or internal qualification in coaching and training practice (desirable).</li><li>People and communication skills to be able to coach learners in increasing effectiveness in handling customer/user queries by telephone, email or webchat (etc.)</li><li>Ability to judge capability, competence and potential in learners and adapt approach for different learners to ensure best learning environment.</li><li>Knowledge of learning resources and solutions to recommend to learners.</li><li>Coaching skills to be able to help learners understand and take responsibility for their own development, to support them in doing so and to provide guidance where necessary.</li><li>Knowledge of HMCTS and National Services service standards to be able to measure learner’s performance against these and provide support to improve where needed.</li><li>Flexibility and adaptability in working to tailor coaching style to learners needs while still meeting business requirements.</li><li>Resilience and authority to be able to manage learners effectively, sometimes in challenging situations.</li></ul><p><strong>For a full job description, please read supporting document 1 included below before applying.</strong></p><p><strong>Ways of working</strong></p><p>The office is open Monday to Friday from 9am to 5pm.</p><p>Standard full time working hours are 37 hours per week. There is an expectation that you can also be flexible with your working hours to accommodate the needs of the business.</p><p>To ensure our services are consistent and operated effectively, successful candidates will be required to work full-time.</p><p>The role is mainly office-based, however non-contractual hybrid working can be considered. Any hybrid working arrangements will be determined by the business and are relative to particular service lines and to when the delivery of office-based training is required. Hybrid working will also only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule. </p><p><strong>Occasional travel to other courts</strong></p><p>For this post, occasional travel to other National Services sites may be required.</p><p><strong>Skilled Worker Visa</strong></p><p>This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.</p><p>From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.</p><p>If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a></p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Developing Self and Others</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £29,303, HM Courts and Tribunals Service contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13570?entityId=13570" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13570?entityId=13570</a>

People Development Coach - Birmingham (Ref: 13579)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Administrative Officers within Criminal Fines Collection and Enforcement (Enforcement) provide excellent customer service, administrative support and decision-making to recover criminal fines and financial penalties imposed by the Courts.</p><p><strong>About us</strong></p><p>Enforcement is a key function within HM Courts and Tribunal Service (HMCTS) and plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. We are also responsible for compliance of Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.</p><p>We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.</p><p><strong>Your role </strong></p><p>HMCTS use a variety of means to ensure the recovery of criminal fines and financial penalties and do everything within our powers to trace those who do not pay.</p><p>You will be responsible for creating and updating records on our in-house computer system and will contact relevant parties to give advice on the completion of forms or court procedures, providing excellent customer service. You will make decisions on the most effective method of enforcement within the current guidelines, and will use telephone and text message chasing and tracing tools. </p><p>You will have the confidence to engage with Managers, Courts and other internal and external stakeholders to collect information, check facts, communicate or enforce judicial decisions.</p><p><strong>Your skills and experience </strong></p><p>You will be an excellent communicator both written and verbal, able to swiftly assess circumstances and adapt accordingly. You must be able to demonstrate empathy, be non-judgmental but focussed on carrying out your role whilst fully respecting our customers. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment with a desire to deliver proactive and effective customer service to people who may be in difficult situations.</p><p><strong>For a full job description, please read supporting document included below before applying.</strong></p><p><strong>Further details:</strong></p><p>These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available, but arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule. </p><p>Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered <a href></a>in accordance with the MoJ’s Flexible Working policy.</p><p>The Sheffield office offers a service between 09:00 - 17:00 Monday to Friday and you will <a href></a>be required to work between these times on a scheduled basis.</p><p><strong>Occasional travel to other courts</strong></p><p>Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. </p><p><strong>Skilled Worker Visa</strong></p><p>From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.</p><p>The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.</p><p>If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank"><strong>You can read more about Skilled Worker visas and the eligibility criteria here.</strong></a></p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13507?entityId=13507" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13507?entityId=13507</a>

Admin Officer - Sheffield (Ref: 13507)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Admin Officers play a critical role, <a href></a>providing excellent administrative support and customer service to court users, judiciary and management. </p><p><strong>About us</strong></p><p><a href></a>HM Courts &amp; Tribunals Service (HMCTS) <a href></a>is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.<br><br></p><p><strong>Your role</strong></p><p>Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.</p><p>You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:</p><p>· Preparing papers and files for court, tribunals, hearings and meetings</p><p>· Creating and updating records on our in-house computer system and data input</p><p>· Resulting courts accurately, interpreting accurately the information required on a court file.</p><p>· Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.</p><p>· Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc </p><p>· Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations</p><p><strong>Your skills and experience</strong></p><p>With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.</p><p>Please refer to the job description attachment for more information.</p><p><strong>Further details:</strong></p><p>These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered <a href></a>in accordance with the MoJ’s Flexible Working policy. </p><p><strong>Skilled Worker Visa</strong></p><p><a href></a>From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.</p><p><a href></a>The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.</p><p><a href></a>If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p><a href></a>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service<em>. </em>Please go to <a href="http://www.gov.uk/skilled-worker-visa" target="_blank">www.gov.uk/skilled-worker-visa</a> for more information</p><p><strong>Fixed term appointments (FTA) on promotion</strong></p><p>MoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for <a href></a>OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.</p><p><strong>Loans/Detached Duty</strong></p><p>The terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before <a href></a>commencing the application process.</p><p><strong>Occasional travel to other courts</strong></p><p>For this post, occasional travel to other courts may be <a href></a>required for cover when needed.</p><p><strong>Technical Skills</strong></p><p>Using your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). <br><br>This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your work<br><br>Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Please see Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13538?entityId=13538" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13538?entityId=13538</a>

Admin Officer (Ref: 13538)

<h4>Job summary</h4><p>We’re looking for a well-organised and detail-focused Finance and Procurement Administrator who enjoys supporting others and keeping essential processes running smoothly. You’ll bring a careful, methodical approach to financial administration, along with the confidence to work with colleagues and suppliers to resolve queries and meet deadlines. This role suits someone who takes pride in accuracy, values good customer service, and enjoys working as part of a supportive team. If you’re motivated by public service and keen to build or develop your experience within finance and procurement, this is an excellent opportunity to make a valued contribution to Estyn’s work.</p><h4>Job description</h4><br><p>You will be responsible for processing purchase orders, supporting purchasing activities, maintaining supplier records, arranging staff travel, handling sensitive information securely, supporting audits, and providing general finance administration as required.</p><p><strong>Key tasks include:</strong></p><ul><li>Raise purchase requisitions/orders for goods and services, ensuring accuracy of supplier details, pricing, coding, and delivery information</li><li>Support budget holders and operational staff with purchasing processes, including PO creation and correct use of cost codes.</li><li>Maintain accurate supplier records, including set-up/amendments (in line with control requirements).</li><li>Arrange travel and accommodation for inspection staff in line with organisational policies and cost guidelines.</li><li>Liaise with staff to confirm travel requirements, itineraries, and any changes at short notice.</li><li>Handle sensitive financial and personal data appropriately, maintaining confidentiality and data protection standards.</li><li>Support periodic checks by providing reports or evidence for internal review and external audit requests. </li><li>Provide general administrative support to the finance function, including responding to internal/ external queries.</li><li>To undertake any other duties as may reasonably be required by Managers</li></ul><br><h4>Person specification</h4><p></p><p><strong>It’s essential that you have:</strong></p><ul><li>Experience working in an Accounts Payable/Finance role or similar.</li><li>Good written and verbal communication skills.</li><li>Ability to prioritise tasks, work accurately and with attention to detail.</li><li>Ability to communicate effectively with staff at all levels of the organisation to ensure the timely delivery of information and meeting of deadlines.</li><li>Experience of maintaining detailed records e.g. log’s, databases and spreadsheets.</li><li>Ability to handle sensitive financial and personal data appropriately by maintaining confidentiality and data protection standards.</li><li>Ability to use ICT effectively, including experience using a Financial/ Microsoft package e.g. Sage, Excel, Word, and Outlook.</li><li>Understanding on how to deliver a quality professional customer service.</li></ul><p><strong>It’s desirable that you:</strong></p><ul><li>Have experience of working in a service delivery or customer service environment.</li><li>Are working towards or willing to undertake a financial qualification.</li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £27,315, ESTYN contributes £7,913 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><br><p>In addition to a good work/life balance, job satisfaction, a supporting culture, ongoing learning and development opportunities and professional development, you can also expect other benefits, including the following:</p><ul><li>Competitive salary and incremental points meaning that you will normally reach the maximum of the pay scale within two/three years of joining us.</li><li>Generous holiday entitlement – 41 days away from work each year (made up of 31 days of annual leave, plus 10 public/privilege holidays (pro-rated for those who work part-time).</li><li>Flexible working - We operate a flexi-time system, giving you the freedom to shape your working day in a way that suits you and meets business needs.</li><li>Support for your wellbeing – We provide an hour of wellbeing time per week (pro-rated) for staff. We also provide an employee assistance programme, free annual health checks, seasonal flu jabs, a free eye care scheme and access to Health Insurance Plans through Civil Service Healthcare.</li><li>Support for your family life – generous family friendly policies including maternity, paternity, adoption leave.</li><li>Tax-free savings – Access to a cycle to work scheme.</li><li>Special offers and discounts – Access to a range of discounts and exclusive offers through the Civil Service Social Club – Sports and Leisure, the Civil Service Motoring Association, the Civil Service Insurance Society and the Charity for Civil Servants.</li></ul><br><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Ability and Experience.<br><p>The selection process includes:</p><ul><li><strong>A sift of applications:</strong> The panel will consider all complete applications. The information you give us in your application is important in deciding whether we will invite you to the next selection stage. Candidates will be assessed at sift on all essential criteria as per the person specification. Desirable criteria will be assessed at sift where there is a strong field of candidates as a second stage after essential criteria have been considered. </li></ul><br><ul><li><strong>Assessment and Interview</strong>: Candidates invited to assessment and interview will be assessed on their skills, experience and behaviours in relation to the person specification. The assessment will consist of a range of tasks relevant to the role, as set out in the job description. Tasks will assess candidates’ numeracy, accuracy, communication skills and attention to detail. Full details of the assessment will be shared with candidates when they are invited to interview. The interview will consist of a panel interview and will take place <strong>5-6 February 2026 </strong>in Cardiff.</li></ul><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Guildford</li><li>Email : <a href="mailto:Lisa.Guildford@estyn.gov.wales" target="_blank">Lisa.Guildford@estyn.gov.wales</a></li><li>Telephone : 02920 446336</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@estyn.gov.wales" target="_blank">recruitment@estyn.gov.wales</a></li></ul><h4>Further information</h4><a href="https://www.estyn.gov.wales/working-us/current-vacancies" target="_blank">https://www.estyn.gov.wales/working-us/current-vacancies</a>

Finance & Procurement Administrator

<h4>Job summary</h4><p>The role requires an experienced &amp; strong project manager with the ability to lead on critical Finance projects. The candidate should have experience in managing and successfully delivering high profile and high impact Finance projects within budget and to tight timescales.</p><p>This role will be within the DMO’s Project Management team. Based in our IT team, this permanent role is key to the successful delivery of the DMO's Workplan programme. The Project Manager will be required to ensure effective delivery of all project deliverables with the project whether business change or changes and upgrades to IT systems.</p><p><strong>About the Team:</strong></p><p>The Project Management team is responsible for delivering the Workplan Programme. This consists of a number of projects spread across IT and the Business areas to ensure that the DMO meets its objectives. There is a wide variety of projects from IT technical upgrades, to deploying new systems, enhanced business functionality and introducing efficiency changes. The team consists of 6 Project Managers, one Programme Manager and a Project Management Officer.</p><h4>Job description</h4><p>Essential Skills:</p><ol><li>Experience running projects for Financial Systems including Trading Systems and Payment Systems.</li><li>Initiating a Project including preparing the Project Brief and Project Initiation Documents</li><li>Managing key stakeholders including running Project Board meetings with Microsoft PowerPoint presentations.</li><li>Managing the cost, time and quality aspects of the project</li><li>Delivering change through projects successfully</li><li>Managing change to projects through the Change Control process</li><li>Prioritising work and making effective decisions</li><li>Delivering multiple projects in tight timelines working with Development, Testing and Infrastructure</li><li>Maintaining a risk and issue log for projects.</li><li>Running Project Meetings with the Project Team</li></ol><p>Desirable Skills: </p><ol><li> Experience using the Microsoft Toolset for Projects including DevOps</li><li>Experience of running projects using the Microsoft Azure Platform, including the use of Power Apps Platform.</li></ol><h4>Person specification</h4><p>For this vacancy, we will use the <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Civil Service Success Profiles</a> to assess you against the following Behaviours, Experience and Technical Skills:</p><ul><li>Experience: 1 (Lead Criteria) – Experience of working with Financial Services products (will be assessed by application question)</li><li>Experience: 2 – Experience of resolving issues and recovering challenging projects</li><li>Experience: 3 – Evidence of leading projects</li><li>Technical: 1 – Evidence of a Project Management Qualification</li><li>Behaviour: 1 – Communicating and Influencing - Evidence of good communication skills</li></ul><h4>Qualifications</h4>Project Management qualification<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Project Management qualification</li></ul><h4>Benefits</h4>Alongside your salary of £62,000, UK Debt Management Office contributes £17,961 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Please see Candidate pack for further details</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<p>Please send a CV and supporting statement to <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></p><p>Candidates – Please ensure your supporting statement and CV clearly demonstrate how you meet the Essential skills and criteria. Your CV and supporting statement and application question will be assessed. The application question will be used to assess the lead sift criteria</p><p><em>Please note a sift based on the lead criteria may be conducted if </em><em>in the event of a large number of applications being received. </em><em>Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.</em></p><p><strong>Application Questions</strong> Consider and answer the below question. Max 250 words </p><ul><li>Please could you give an example of a Financial Service project you project managed, the budget for the budget, the timeline at initiation and the total timeline it took and challenges you had to overcome delivering the project.</li></ul><p><strong>Supporting statement and CV</strong></p><p>It is essential when submitting your personal statement that you provide as much detail as possible, and utilise the full word count given, explaining your motivation for the role and against the essential criteria outlined above as this will be used in conjunction with your CV to assess candidate suitability to move to the next stage of the recruitment process. Incomplete applications will not be reviewed. </p><p><strong>Interview</strong></p><p>Applicants for this post will be assessed against the elements of the Success Profiles recruitment framework listed above. The candidates will also undertake a numerical assessment on the day of the interview.</p><p>At interview you will be assessed on the following behaviours</p><ul><li>Changing &amp; Improving</li><li>Making effective decisions</li><li>Communicating &amp; Influencing</li><li>Working Together</li><li>Managing a quality service</li><li>Delivering at pace</li></ul><p>Timetable These dates are indicative and may be subject to change.</p><p>Applications close on Sunday 1 February 2026 at 23:55</p><p>Sifting. w/c 2 February 2026</p><p>Interviews w/c 16 February 2026</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Kamara Ferdinand</li><li>Email : <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></li></ul><h4>Further information</h4>If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting us at <a href="mailto:HR@dmo.gov.uk" target="_blank">HR@dmo.gov.uk</a> in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioners via <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>, alternatively they can be contacted at the following address: G/8, 1 Horse Guards Road, London, SW1A 2HQ<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTUmdmVyaWZ5PWRmODZhNWRhYmMyYzdmZGFjY2M4NmM0MWI1Y2M0N2VhJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">Role profile Project Manager 2025 (002) Opens in new window</a> (pdf, 469kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTYmdmVyaWZ5PWMyYzg3ZjYyN2Y3MjdiNTIyNzczMzkwZWUxOTM5MDBmJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">DMO Candidate pack 2025 Opens in new window</a> (pdf, 1694kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTcmdmVyaWZ5PWE5N2U0NWNlMjRmNzVkNmQ4MzRlYTZiYjFjMTE2YWJhJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">Equal Opportunities Form Opens in new window</a> (docx, 24kB)

UK Debt Management Office

Project Manager

<h4>Job summary</h4><p>Ofgem is Great Britain’s independent energy regulator. Our purpose is to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment. </p><p>We have an exciting opportunity for a Senior Engineer to join our Engineering Hub within the Engineering &amp; Technology directorate. This is your chance to play a key role in shaping the UK’s energy future as we transition to a net-zero system. </p><p>You’ll provide expert engineering and policy support across Ofgem, working on critical areas such as network price controls, regulation of networks, industry codes, innovation projects, and the low-carbon transition. Your work will help ensure Ofgem has the technical capability to deliver its regulatory responsibilities effectively. </p><p>In this role, you will lead high-quality engineering analysis and provide clear recommendations to policy teams. You’ll take ownership of technical policy areas managed by the Engineering Hub, including network codes, and support delivery of electricity price controls such as reopeners or RIIO-3 and wider network regulation. </p><p>You’ll engage with network companies to explore smarter ways of developing networks, including smart grid technologies, and contribute to innovation projects while assessing technical aspects of code changes or derogations. Representing Ofgem externally at meetings, conferences, and events will be a key part of your role, as well as drafting public documents and presenting recommendations to senior management. </p><p>This role offers variety, challenge, and the chance to influence how we deliver engineering solutions that shape the UK’s energy future. You’ll work closely with internal teams and external stakeholders, including licensees, NESO, DESNZ, UKRI, and HSE. </p><p>Join us and help shape the future of energy in the UK. </p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><p>• Responsible for high quality and timely engineering analysis of options and recommendations to policy teams. </p><p>• Lead on policy areas directly managed by the Engineer Hub, such as technical codes.</p><p><strong>Key Outputs and Deliverables </strong></p><p>• Providing support in the delivery of the electricity price controls such as reopeners or RIIO3 and network regulation more generally </p><p>• Engaging with the network companies to find better ways of developing our networks – e.g., the deployment of smart grid technologies </p><p>• Providing support in the delivery of our network innovation competitions </p><p>• Providing the technical support necessary to consider and decide on changes to or derogations from network codes </p><p>• Assisting in the development of key areas of transmission and distribution policy </p><p>• Lead the delivery of key work streams and potentially manage staff input into the relevant areas of work </p><p>• Present policy and recommendations to senior management </p><p>• Act as a representative for Ofgem at external meetings, conferences and events explaining Ofgem’s position on particular issues </p><p>• Taking responsibility for drafting public documents or parts of documents. </p><h4>Person specification</h4><p><strong>Essential Criteria </strong></p><p>• Educated to degree level in a relevant engineering discipline or equivalent industry experience, and Chartered Engineer (or working towards registration) </p><p>• Relevant experience in one or several of the following areas: Gas or Electricity Transmission or Distribution, network or system operations, system design and planning, network codes, smart grids and network innovation, asset management, performance and quality of service issues.</p><p>• Expertise in both quantitative and qualitative analysis, with good report drafting skills</p><p>• Ability to deliver key projects to challenging timescales</p><p>• Familiarity with key concepts of economic regulation </p><p>• Excellent communication/interpersonal skills including the ability to explain technical issues to non-technical people. </p><p><strong>Desirable Criteria</strong></p><p>• Demonstrable grasp of one of our key areas of work: policy development, economic principles, regulatory cost assessment, either through academic qualifications or previous posts </p><p>• Project Management experience and skills </p><h4>Qualifications</h4>Educated to degree level in a relevant engineering discipline or equivalent industry experience, and Chartered Engineer (or working towards registration)<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a></li><li>Telephone : N/A</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTMmdmVyaWZ5PTlkYzFjMzczNTAxNTY3ZWQ1ZGYzMTM0ZTc1Yzk3Y2Q2JnJlcXNpZz0xNzY4MDE5NTU1LWM5ODI0ZjlkNGQ4YzY0M2JkZDc2MmEwMDVhMjQ5NjFhNjhhZDU4YmM=" target="_blank">Role profile_Senior Engineer Opens in new window</a> (pdf, 164kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTQmdmVyaWZ5PTc3NzhkMjcwMmYwMWJhNWI2MWViMzJmZjZkODVjNjZjJnJlcXNpZz0xNzY4MDE5NTU1LWM5ODI0ZjlkNGQ4YzY0M2JkZDc2MmEwMDVhMjQ5NjFhNjhhZDU4YmM=" target="_blank">Candidate Pack_Senior Engineer Opens in new window</a> (pdf, 668kB)

Senior Engineer

<h4>Job summary</h4><p>Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth. </p><p>We’re looking for a Senior Analyst to join the Offshore Cost Assessment team within our Major Projects Directorate. This team plays a key role in assessing the costs of large-scale electricity transmission infrastructure projects, including offshore, onshore and interconnector developments, to ensure they deliver value for money for consumers. </p><p>This is a cost-focused infrastructure role, ideal for someone with experience in engineering economics, capital project delivery or infrastructure cost modelling. You’ll lead the scrutiny of detailed cost submissions from developers, benchmark costs across projects and help shape the regulatory decisions that guide billions of pounds of investment in the UK’s energy networks. </p><p>You’ll be responsible for managing the assessment of multiple major projects each year, working closely with internal colleagues, external consultants and project developers. Your analysis will directly influence how efficiently these projects are delivered and how costs are controlled. </p><p>Key responsibilities include leading detailed cost assessments, comparing and benchmarking submissions, and producing clear, evidence-based recommendations to support regulatory decisions. You’ll manage project timelines, oversee external consultants and coordinate work across the team. You’ll also engage with developers and stakeholders to test assumptions and challenge proposals, contributing to internal reports, consultations and impact assessments that shape how infrastructure investment is regulated. </p><p>We’re looking for someone with strong analytical skills and experience interpreting complex cost or technical information. You’ll have a background in infrastructure project assessment, engineering economics or capital cost modelling, and be confident communicating technical findings in a clear and straightforward way. </p><p> You’ll bring proven experience managing projects or work packages to tight deadlines and be comfortable working with a range of stakeholders including industry, government and technical advisers. Experience managing people or working in a matrix team environment is also important. </p><p>Join us at Ofgem, where your skills and passion can make a real impact! </p><h4>Job description</h4><p>The breadth of work ranges from technical analysis, cost and statistical/econometric modelling to report drafting and stakeholder engagement (eg. discussions with industry). Your management of people will also allow team members to play to their strengths or develop in new areas. </p><p>Typical outputs and deliverables include:</p><ul><li>Detailed and robust analysis of developers submissions to help determine the economic and efficient costs associated with the development and delivery of these projects. This will include comparing costs across different projects, undertaking detailed benchmarking analysis to inform and support our assessments, and helping to set appropriate incentives on project developers to manage their costs efficiently.</li><li>Creative but also robust analysis of complex information that supports policy and decision-making.</li><li>The ability to quickly review and draw conclusions from detailed cost and technical submissions.</li><li>Presentation of analysis and consequential clear and concise policy/decision proposals to senior managers and external stakeholders.</li><li>Produce internal management papers, external reports, consultations and impact assessments.</li><li>Lead assessment of two or more large (&gt;£100m) infrastructure projects at any time. This will involve project planning, analysis of issues, management of external consultants and their contracts, and management of work packages allocated to other team members.</li><li>Project plans and other project documentation (eg reports, risk/issues logs)</li></ul><p><strong>Key Outputs and Deliverables</strong></p><ul><li>Accountable to Offshore Transmission Owner (OFTO), Interconnector and Large Onshore Transmission Infrastructure (LOTI) teams for delivering cost valuations of transmission assets at the agreed time for each project.</li><li>Accountable to other teams for providing numerical/cost analysis as and when required.</li><li>Budget accountability if managing an external contractor, professional development lead for two or more members of staff, depending on specific role and experience of the successful candidate, as well as responsible for task managing other team members’ work and line management responsibilities.</li></ul><h4>Person specification</h4><p><strong>Essential Criteria:</strong></p><ul><li><strong>Excellent analytical skills and an ability to assess and interpret complex cost information to highlight relevant trends and draw conclusions (LEAD)</strong></li><li>Excellent interpersonal skills, with experience of stakeholder management;</li><li>A proven track record of effective delivery of work packages or projects in a commercial or public sector environment;</li><li>Strong written and verbal communication skills, including the ability to communicate technical details in a straightforward and concise way;</li><li>Good project management skills with a strong track record of delivery against challenging deadlines; and</li><li>Experience of people management, either directly or in a matrix working environment. </li></ul><p><strong>Desirable Criteria</strong></p><ul><li>Excellent understanding of economics, regulation, or commercial considerations relating to infrastructure investment and delivery; and</li><li>Understanding of the energy sector.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMDMmdmVyaWZ5PTVjMzg0NGM4NjNmMDJiOWQ1MTI3NzU3ZTM5YzU4MGFlJnJlcXNpZz0xNzY4MDE5NTQ1LTcxMjFlMWRjNjEzNzFiMzczYWVjYjVjNmJlNGI2NWNlZThjY2ZiMzg=" target="_blank">Candidate Pack_Senior Analyst, Offshore Cost Assessment 444096 Opens in new window</a> (pdf, 660kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMDQmdmVyaWZ5PTFkOGM4ZjVjMjA4NDYzMDgwYTdhNDEwZDk2OWVmYTdiJnJlcXNpZz0xNzY4MDE5NTQ1LTcxMjFlMWRjNjEzNzFiMzczYWVjYjVjNmJlNGI2NWNlZThjY2ZiMzg=" target="_blank">Role profile Senior Cost Analyst – Offshore Opens in new window</a> (pdf, 153kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMDUmdmVyaWZ5PWNiZWRhMmIzN2FjM2MyZjgxZmIwNTFmZGIzNWU4ODcwJnJlcXNpZz0xNzY4MDE5NTQ1LTcxMjFlMWRjNjEzNzFiMzczYWVjYjVjNmJlNGI2NWNlZThjY2ZiMzg=" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Senior Analyst, Offshore Cost Assessment

<h4>Job summary</h4><p>Ofgem is leading the fight to transform Britain’s energy infrastructure into a transparent, bi-directional and data-driven system that meets Net Zero goals and delivers for consumers. We’re now looking for three Infrastructure Strategy Experts to join us and help shape the strategic direction and delivery of a fairer, smarter, more resilient energy future.</p><p>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.<br><br>We’re offering three permanent positions with the unique opportunity to influence two of our most high-impact portfolios, Infrastructure Co-ordination &amp; Prioritisation, and Digitalisation &amp; Decentralisation. You’ll work on strategic energy system priorities at the heart of our mission, from long-term infrastructure planning to consumer participation in demand-side flexibility.<br><br>As part of a diverse and collaborative team, you’ll drive forward regulatory strategy that directly shapes the UK’s energy landscape. This is a highly visible expert role where you’ll help embed system thinking, challenge senior leaders constructively, and advise on critical policy direction that delivers tangible change.</p><br><h4>Job description</h4><p>We are looking for people with deep experience in the energy sector and regulation, who can act as trusted strategic advisors across the organisation. You’ll need the agility to lead complex cross-cutting work and the communication skills to influence high-level decision-making. This is a fantastic opportunity to lead on sector-shaping initiatives and play a visible role in some of the most urgent challenges in infrastructure policy today.<br><br>In return, you’ll join a culture that celebrates expert thinking, supports flexible working, and fosters inclusion and trust. You’ll benefit from a generous Civil Service pension and annual leave allowance, plus access to a range of health, wellbeing and lifestyle support schemes, all while using your expertise to shape the long-term success of our energy system.<br><br>We have a critical purpose to strengthen energy infrastructure strategy and enable a digital, decentralised, and consumer-centred system. As an Infrastructure Strategy Expert, your insights and leadership will support our system-wide transformation, creating a resilient, low-cost, low-carbon energy future.<br><br>Read on and find out more.</p><br><h4>Person specification</h4><p><strong>Essential:</strong></p><ul><li>Experience of leading in a complex environment, acting as an internal expert – advising and challenging senior leaders on strategic and operational performance related matters; effectively influencing through convincing strategic storytelling; advising on trade-offs of big picture strategic challenges; and achieving buy in for new initiatives and ideas. <strong>(LEAD)</strong></li><li>The candidate should have: <ul><li>a solid background in the regulation and the energy sector – ideally with breadth of experience working in or coordinating across different policy or strategic topics </li><li>a professional understanding of regulatory approaches, energy policy, generation and/or network businesses; <strong>(LEAD)</strong></li></ul></li><li>Proven aptitude for system leadership, with an ability to build effective working relationships with teams and a wide range of stakeholders that creates space for constructive, open, and transparent engagement contributing to a culture of inclusion. </li><li>Develops, plans and delivers work outcomes, including clear and transparent work objectives, milestones and success metrics.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Rob Wilkins</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyODgmdmVyaWZ5PWY4NDI5ZjIxYTc4YTY4ZjhiODgyZTMwYWVlYmI2MDVl" target="_blank">444165 Candidate Pack Opens in new window</a> (pdf, 623kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyODkmdmVyaWZ5PTliYTY5Y2FiM2ZiZDcyOGQ1YjI2M2YxOWZmZTc5ZjZj" target="_blank">444165 Role Profile Opens in new window</a> (pdf, 151kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyOTAmdmVyaWZ5PTdkZjcwODJiNzY2MGUyNGUzNGIwM2I5NDhkMGYyOGI2" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Infrastructure Strategy Expert

<h4>Job summary</h4>Britain’s energy system is undergoing a profound transformation, and the electricity transmission network will play a critical role in enabling a secure, affordable and net-zero future. Ofgem is looking for a Deputy Director of Electricity Transmission to lead our work on regulation at a time of unprecedented investment and national importance.<br><br>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward a clean power system and adapting our critical energy networks to meet new demand whilst protecting energy consumers both now and in the future.<br><br>We’re offering a permanent, senior leadership opportunity at the heart of the UK’s energy transition. This role sits within our Infrastructure Group and will play a key role in shaping the regulation of electricity transmission, supporting the delivery of significant network investment while ensuring value for money for consumers.<br><br>Operating at the centre of a high-profile regulatory portfolio, you’ll influence decisions with major financial, delivery and reputational implications. You’ll help ensure the transmission network supports greater resilience and energy security, enables new generation and demand, and delivers real value for consumers.<br><br>Helping set direction, build capability and support a collaborative and inclusive culture, you’ll provide leadership across the electricity transmission portfolio, guiding a large, diverse, multi-disciplinary team and working closely with colleagues across the organisation.<br><br>We’re looking for a credible and experienced leader with a strong background in network regulation and the electricity transmission sector. You’ll be comfortable making robust decisions in a fast-paced, changeable environment, applying analytical judgement and engaging with a wide range of senior stakeholders, all whilst communicating complex issues clearly and confidently.<br><br>In return, you’ll join a purpose-driven organisation working on some of the most important challenges facing the energy system today. You’ll discover the freedom to work how you do best, with the flexibility and benefits that come with public sector work, alongside the support, guidance and structure to develop as a leader.<br><br>We have a critical purpose to ensure the energy market is fair and resilient, with the costs associated with network investment efficient and distributed fairly. Join us and help shape decisions that will influence Britain’s energy future.<h4>Job description</h4><p>The Government’s energy policy is to move away from a dependence on imported gas for power generation and instead produce it in GB, using a range of technologies including renewables and nuclear. To enable this transition and meet new demands from industry and households while maintaining security of supply and controlling costs we need to significantly increase investment in the electricity transmission network and maintain the necessary regulatory arrangements to oversee efficient delivery.</p><p>We are looking to recruit a Deputy Director, Electricity Transmission to lead our network regulation of the electricity transmission sector, responsible for the implementation and operation of the new RIIO-3 price control starting in April 2026 and the development of future price reviews. The post-holder will lead the implementation of the new regulatory arrangements under RIIO-3, overseeing this transformational network investment programme while holding the electricity Transmission Owners (TOs) to account for their delivery against key performance targets. </p><p>A key part of the RIIO-3 price control for electricity transmission will be the effective management of all in-period funding mechanisms, overseeing the significant pipeline of investment expected during the 2026 to 2031 RIIO-3 period. This will be essential in facilitating the investment required to deliver new generation and demand, supporting the delivery of clean power targets while ensuring costs remain efficient and deliver excellent value for money for consumers.</p><p>You will also oversee and advise on Ofgem’s overall approach to onshore network regulation, preparing our approach to future price review processes. You will be an active member of the Network Price Controls and wider Infrastructure Group leadership team. You will directly lead a diverse team of around 30 multi-disciplinary professionals under the Electricity Transmission portfolio, while working closely across other specialisms including regulatory finance, engineering, major project delivery, legal and cyber.</p><p>We are keen to hear from a wide range of applicants from diverse backgrounds to underpin our commitment to a workforce that is representative of the communities we serve and the consumers we protect. </p><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li> Proven experience in network regulation, gained either through price reviews and/or related network regulation activities (LEAD)</li><li>Proven aptitude for leadership, with experience in building capability in diverse multi-disciplinary teams (LEAD).</li><li>Proven ability to make robust decisions at pace with significant financial and reputational implications.</li><li> Skilled in engaging, influencing, and collaborating across levels and with diverse internal and external stakeholders, while projecting credibility and confidence. Adept at communicating complex technical information clearly and concisely, ensuring understanding and alignment among varied audiences.</li><li>Strong analytical skills, with proven ability to think critically, validate and interpret complex data, and to challenge and sense-check outcomes. Demonstrable experience in applying regulatory economics and/or conducting efficiency analysis and investment project appraisal.</li></ul><p>More information about the role and recruitment process can be found in the attached Role Profile and Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Leadership</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, OFGEM contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a CV of no more than 2 pages. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential skills and capabilities. </p><p>Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Sandra Segal</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNzAmdmVyaWZ5PWJhNmQwNmZjOGNjYjE4YmViNTc0ODllMzVkZTlmYzBhJnJlcXNpZz0xNzY4MDE5MzgxLTc0MmIwNWUyMzUxYmQ2NjkyZGI2YmUzNjlkYzIzMmRiODk2YWQ0YjY=" target="_blank">DD Electricity Transmission Role Profile Opens in new window</a> (pdf, 142kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNzgmdmVyaWZ5PTFhZDU1MmVkOWQ2NGE2OWYyNDZiMDFhOGFhZjlkNmJkJnJlcXNpZz0xNzY4MDE5MzgxLTc0MmIwNWUyMzUxYmQ2NjkyZGI2YmUzNjlkYzIzMmRiODk2YWQ0YjY=" target="_blank">DD Electricity Transmission Candidate Pack.pptx Opens in new window</a> (pdf, 793kB)

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