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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6788/W120_Joiner.pdf" target="_blank">W120_Joiner</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Role Overview 
Charnwood Borough Council’s Housing Repairs team are looking for a qualified Joiner Multi Skill, to carry out a wide range of Joinery repairs associated with the maintenance and adaptation of social housing, Council properties and public buildings.
The role is permanent and will include participation in the out-of-hours call-out service.&nbsp; A full clean driving licence is essential, and a van is supplied for Charnwood business use only.&nbsp; Tools and uniform are also provided.
What We’re Looking For:
You must have NVQ Level 3 or City &amp; Guilds in Joinery or equivalent, as well as the ability and desire to deliver high quality customer standards in line with the Council’s customer service excellence standard.
What We Offer:&nbsp;
<ul>
<li>Generous Annual Leave: Between 35.5 and 40.5 days of leave&nbsp;inclusive of bank holidays.</li>
</ul>
<ul>
<li>Professional Development: Opportunities for professional development linked to many roles.&nbsp;</li>
</ul>
<ul>
<li>Pension Scheme: Access to the Local Government Pension Scheme.&nbsp;</li>
</ul>
<ul>
<li>Free Parking: Available for all employees.&nbsp;</li>
</ul>
For an informal discussion please contact Sean Bower, Repairs Team Leader on 07894938528.
For more information and to apply online please visit our jobs page at <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
No agencies please.

Charnwood Borough Council

Joiner (W120)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6807/M072_CCTV_Advisor.pdf" target="_blank">M072_CCTV_Advisor</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Temporary for three months with a possible extension.&nbsp;&nbsp;
Covering shifts (to be agreed) – Up to 35 hours per week.
Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC!
The Council is recruiting for a CCTV Operator.
We are looking for a passionate individual who is customer focused, a team player who wants to help improve our local communities in Charnwood.
The role requires:
<ul>
<li>a self-motivated person who is able to prioritise and manage their own busy workload,</li>
<li>a person who possesses excellent observational and communication skills and a calm demeanour, particularly when working under pressure,</li>
<li>someone who demonstrates empathy and understanding as this role will often involve dealing with sensitive matters,</li>
<li>it is essential you hold a Security Industry Authority Licence in CCTV.</li>
</ul>
The benefits of working with CBC:
<ul>
<li>Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays</li>
<li>Opportunities for professional development linked to many roles</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
No agencies please.

Casual CCTV Advisor M072

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6778/RTW_Checklist_2024.pdf" target="_blank">RTW_Checklist_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6808/Vacancy_Details_-_Leisure_Attendant_-_Corringham_June_2025.pdf" target="_blank">Vacancy_Details_-_Leisure_Attendant_-_Corringham_June_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6809/Applicant_Guidance_Notes.pdf" target="_blank">Applicant_Guidance_Notes</a></li>
</ul>

If this role is for you, then Impulse Leisure would welcome your application, and has many benefits to offer.
We are committed to equal opportunities and diversity and welcome applications from all sections of the community. We are positive about disability and offer a Guaranteed Interview Scheme (GIS).
Please APPLY ONLINE via the link provided.
If you require an application form in an alternative format, please contact our Recruitment Team on 01375 375533 extension 520. However, we encourage applicants to apply via the online link - it’s the quickest and easiest application process.



Impulse Leisure are currently seeking a motivated Leisure Attendant (Lifeguard) to join our team, to undertake a range of duties in the wet and dry areas of our centres, overseeing the general safety and behavior of the public to prevent injury, misuse and damage to our facilities.
Candidates must hold a current RLSS UK National Pool Lifeguard Qualification.
Due to the nature of activities undertaken (i.e. regulated activity with children), this post is exempt under the Rehabilitation of Offenders Act.&nbsp; Any provisional offer of employment made will be subject to receipt of a satisfactory enhanced Disclosure and Barring Service (DBS) Certificate, to include an annually renewed DBS Update Service subscription for the purposes of ongoing satisfactory status checks throughout employment, in accordance with Company Policies.
(Variable working patterns to include early mornings, late evenings, weekend and bank holiday working hours)

Leisure Attendant (Full-Time)

<ul></ul>





Are you passionate about ceramics and looking for a flexible, hands-on role in a creative learning environment? New Directions College – Reading Borough Council’s adult and community learning service – is seeking a committed and practical Casual Ceramics Technician to support the delivery of our ceramics courses. This is a great opportunity to work within a friendly, learner-focused environment and play a key role in the smooth operation of our ceramics studio.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
 About the Role: New Directions College is based at 330 Northumberland Avenue, Reading, RG2 8DH.&nbsp; The role is casual and will require you on and as and when needed basis. You’ll support both tutors and learners by preparing the ceramics studio for classes, setting up and maintaining equipment, and ensuring all materials are ready for use. You’ll manage kiln operations, including firing and maintenance, and assist with mixing glazes, reclaiming clay, and cleaning specialist tools and areas. 
Health and safety will be a key part of your role, including COSHH compliance and regular checks to ensure the studio environment is safe, clean, and welcoming. You’ll also help with stock control, ordering materials, checking deliveries, and maintaining the studio’s organisation.
 Working flexibly to meet the needs of the curriculum, you’ll liaise with tutors, provide technical support during classes, and contribute to a positive, creative learning experience for our students.
 What we’re looking for:
<ul>
<li>A degree (or equivalent experience) in Ceramics or a related subject</li>
<li>Experience in operating and maintaining kilns and ceramics studio equipment</li>
<li>COSHH and Health &amp; Safety knowledge (training provided if required)</li>
<li>A proactive, organised, and self-motivated approach</li>
<li>Excellent communication and teamwork skills</li>
<li>Flexibility to work on a casual basis to meet class timetables and studio needs</li>
</ul>
 If you have a passion for ceramics and want to help others enjoy and succeed in their learning, we’d love to hear from you. 
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do.
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential.
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way.
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
Our offer:
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
To arrange a confidential discussion on this position please contact Zillah Puri – Arts, Crafts &amp; Wellbeing Learning Manager - <a href="mailto:zillah.puri@reading.gov.uk" target="_blank">zillah.puri@reading.gov.uk</a> 
Interview Date: Sunday 6th July 2025
Interview Date: TBC
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Casual Ceramics Technician - New Directions College

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6779/CVP_0370_-_JD.pdf" target="_blank">CVP_0370_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6780/CVP_0370_-_PS.pdf" target="_blank">CVP_0370_-_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6787/CVP_0370_-_Conditions_of_service.pdf" target="_blank">CVP_0370_-_Conditions_of_service</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024 and is an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace. Come join us and be part of our success.
As Principal Revenues &amp; Benefits Manager you will play a significant role in helping to deliver the Council’s priorities. The collection of Council Tax and Business Rates is key to supporting the Council’s financial resilience and to ensure the ongoing delivery of essential services to Knowsley’s residents.&nbsp;
To be successful, you will have a sound knowledge of revenues and benefits legislation and practice, along with experience of improving financial systems and processes.&nbsp;
You will need to be able to plan and prioritise activities across multiple functions with confidence and have the ability to build relationships and work collaboratively with internal and external stakeholders.
You will have a strong customer focus with the customer experience at the heart of the services you deliver. You will also have a demonstrable track record of leading, developing and managing highly performing teams.
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility may be considered: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
The full Job Specifications lists the skills and knowledge we are looking for in this role.
For an informal discussion about this opportunity please contact Jo Ware, Head of Exchequer Services by email (<a href="mailto:joanne.ware@knowsley.gov.uk" target="_blank">joanne.ware@knowsley.gov.uk</a>) or by phone 07966 830810.&nbsp;
If you are interested in this post, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
Interviews to be held July 2025&nbsp;

Knowsley Council

Principal Revenues & Benefits Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6782/Application_Pack__-_Trust_English_Lead_-_YES_Connected__1_.docx" target="_blank">Application_Pack__-_Trust_English_Lead_-_YES_Connected__1_</a></li>
</ul>





Trust English Lead
Champion Literacy, Drive Standards, and Shape the Future Across the YES Trust
Flexible start date - September 2025 or as agreed
Contract: permanent, termtime plus&nbsp;
Location: Hybrid, working across the YES Trust Schools (base - negotiable based on candidate location)&nbsp;
The Youth Engagement Schools Trust is looking for an experienced and visionary&nbsp;English specialist&nbsp;for a&nbsp;trust-wide leadership role&nbsp;that combines curriculum design, quality assurance, and strategic influence. This is a key opportunity to be part of the&nbsp;newly formed School Improvement Team&nbsp;at The YES Trust — a growing, values-driven multi-academy trust that places&nbsp;children at the heart of everything we do.&nbsp;At The YES Trust, we believe that&nbsp;education transforms lives&nbsp;— particularly for learners who have faced challenges in mainstream settings. We are committed to our trust values that embody everything we do:
<ul>
<li>Providing&nbsp;child centred&nbsp;education.</li>
<li>Developing&nbsp;authentic relationships.</li>
<li>Being&nbsp;adaptive &amp; sensitive to each pupil’s individual needs.</li>
</ul>
As Trust English Lead, you will bring these values to life through your leadership of English across our family of schools.
This is a trust-wide leadership post, responsible for:
Designing and leading a high-quality, inclusive English curriculum across key stages.
Conducting deep dives, work scrutiny, and lesson visits in preparation for Ofsted inspections.
Delivering bespoke CPD and coaching to support excellence in teaching and learning.
Monitoring performance data and pupil outcomes to inform strategy and improvement.
Acting as a key figure in the new School Improvement Team, working to the trust’s Director of Education
We’re looking for a credible, passionate and reflective&nbsp;subject expert&nbsp;who can lead both&nbsp;strategically and operationally. You will:
<ul>
<li>Be an outstanding English teacher with a deep understanding of curriculum, assessment and pedagogy.</li>
<li>Have experience raising standards through quality assurance and middle or senior leadership.</li>
<li>Be confident in interpreting the Ofsted Education Inspection Framework and leading school readiness work.</li>
<li>Be highly skilled in CPD design, delivery and staff coaching.</li>
<li>Share and model our core values in every interaction.</li>
</ul>
To lead the strategic development, delivery, and continual improvement of the English curriculum across The YES Trust. The postholder will ensure high-quality teaching, curriculum innovation, and compliance with national expectations, including deep engagement with the Ofsted Education Inspection Framework. They will also lead the delivery of CPD, monitor quality, and provide expert support to improve educational outcomes in English.
Key Responsibilities
<ol>
<li>Curriculum Leadership and Development</li>
</ol>
<ul>
<li>Lead the design and continual improvement of the English curriculum from KS2 through to KS4 for YES Connected.</li>
<li>Facilitate curriculum mapping, moderation, and cross-trust alignment.</li>
</ul>
<ol>
<li>Quality Assurance and Ofsted Readiness</li>
</ol>
<ul>
<li>Lead deep dives into English provision across the Trust in line with the Ofsted Education Inspection Framework.</li>
<li>Review lesson delivery, pupil work, and feedback to ensure consistency and excellence.</li>
<li>Support schools in preparing for Ofsted with evidence-based reviews and coaching.</li>
</ul>
<ol>
<li>Teaching &amp; Learning</li>
</ol>
<ul>
<li>Model exemplary English teaching and Team Teach where needed.</li>
<li>Promote evidence-informed pedagogical approaches aligned with the Trust’s teaching methodology.</li>
<li>Grow the trust’s capacity for specialist outstanding practitioners</li>
<li>Support in the teaching and/or delivery of online lessons for YES Connected.</li>
<li>Support in the teaching of English in trust schools as required.</li>
<li>Ensure assessment practices support pupil progress.</li>
</ul>
<ol>
<li>Staff Development and CPD</li>
</ol>
<ul>
<li>Design and deliver a CPD programme in English for Trust staff.</li>
<li>Lead INSET days, twilights, and ongoing coaching/mentoring.</li>
<li>Support ECTs and aspiring leaders with development opportunities.</li>
</ul>
<ol>
<li>Data, Monitoring, and Impact</li>
</ol>
<ul>
<li>Analyse data to identify trends and support schools in raising attainment.</li>
<li>Use data to inform Trust-wide English improvement planning.</li>
<li>Report regularly to the Director of Education on initiative impact.</li>
<li>Provide the Director of Education with summary reports for the schools’ Education Review Board meeting and attend as required.</li>
<li>Being jointly accountable for attainment in English in trust schools and YES Connected.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
</ul>
<ol>
<li>Leadership and Collaboration</li>
</ol>
<ul>
<li>Develop and Lead on the English Curriculum Network group across the trust.</li>
</ul>
<ul>
<li>Work collaboratively with ECTs, English leads, SEND leads, and SLT.</li>
<li>Contribute to Trust-wide and school development planning.&nbsp;</li>
</ul>
<ol>
<li>Other Responsibilities&nbsp;</li>
</ol>
<ul>
<li>Be aware of and comply with all Trust policies and procedures.&nbsp;</li>
<li>Contribute to the overall ethos and aims of the Trust.&nbsp;</li>
<li>Appreciate and support the role of other professionals.&nbsp;</li>
<li>Attend and participate in relevant meetings, training and learning activities as required.&nbsp;</li>
<li>Adhere to and demonstrate through your work, the Nolan Principles (7 Principles of Public Life).</li>
<li>The postholder may be required to carry out any other duties that are commensurate with the post.&nbsp; Whilst every effort is made to explain the main duties and responsibilities of the post each individual task undertaken may not be identified.&nbsp;</li>
<li>This job description is subject to review by the line manager in negotiation with the post holder at any time. However, an annual review of this job description and allocation of responsibilities will take place as part of agreed performance management arrangements.</li>
</ul>
We are proud of our Trust and encourage applicants to view our website, contact us informally with any questions or to arrange a visit. Appointments can be arranged with our Director of Education.&nbsp;To arrange this please contact: <a href="mailto:doe@theyestrust.org" target="_blank">doe@theyestrust.org</a>. |If you require any technical assistance with the application, please email <a href="mailto:hr@theyestrust.org" target="_blank">hr@theyestrust.org</a>

Trust English Lead - YES Connected

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6797/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6828/Cook_Larchwood_-_JD_PS_June_25.pdf" target="_blank">Cook_Larchwood_-_JD_PS_June_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have a part-time, permanent opportunity for a cook in our short break children's home - Larchwood. At Larchwood, we provide short break overnight respite care for children and young people with severe and complex needs.
<h3>About you...</h3>
You will be a team player who is enthusiastic about supporting the team to provide the highest quality of care to our children and young people through the preparation of meals that meet the children and young people’s individual needs.&nbsp;
We are looking for someone with a minimum of Level 2 Hygiene qualification and previous experience of working within the catering sector. You will also have understanding of the routine cleaning and maintaining that are required for food preparation. An understanding of and commitment to the requirements of safeguarding children and young people and promoting their welfare is also required.&nbsp;
<h3>About the team...</h3>
Working at Larchwood is both fun and challenging. You will be surrounded by a team who care passionately about the work we do and who equally recognise the importance of being supportive to each other.
The children and young people are all unique and require individualised care. Staff strive for excellence and ensure that the care provided is responsive to the children and young people’s view, wishes and feelings.&nbsp;
<h3>Key responsibilities...</h3>
<ul>
<li>Preparing home-cooked meals in accordance with the requirements of relevant legislation</li>
<li>Ensuring individual dietary needs are understood and catered for</li>
<li>Being aware of allergens within foods and ensuring safety when preparing and cooking meals</li>
</ul>
<h3>Our benefits...</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
<h3>Our values</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date...</h3>
Interviews will be held on Friday, 11th July 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Name:&nbsp; Clare Turner
Job title: Unit Manager
Phone number: 01344 452315
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Cook - Larchwood

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6260/Trainee_User_Support_Officer__Apprentice__JD_PS_June2025.pdf" target="_blank">Trainee_User_Support_Officer__Apprentice__JD_PS_June2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6261/Candidate_Pack_-_Communities_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_Communities_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We are currently seeking an IT support enthusiast to join the council's key service as a Trainee User Support Officer.&nbsp; This is an exciting opportunity to gain experience while working towards your level 3 qualification in Information Communications Technician.
<h3>About you...</h3>
As a Trainee User Support Officer, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them.&nbsp;
You will focus on resolution and customer service. Attention to detail, common sense, and a readiness to tackle new technical issues daily are essential.&nbsp;
The User Support team is part of ICT Services and provides first line technical support and, as a Trainee User Support Officer, you will be the first point of contact. You will be a team player working to undertake analysis, diagnosis and resolution of incidents and service requests logged with the Service Desk.&nbsp;
This role requires strong customer focus, excellent interpersonal skills along with a keen interest in improving the ICT support function.
The Trainee User Support Officer will have a keen interest in developing technical skillset plus experience of using and troubleshooting Windows 11 and Office365 is key for this role.
Customer service is essential, and we look for applicants with a strong focus to achieving excellent customer satisfaction.&nbsp;
<h3>About the team...</h3>
Bracknell Forest Council is a forward-looking authority using technology in all aspects of service delivery. Our customers always depend on a robust and reliable service and as a result the Service Desk team need to provide a quality support function.
In the User Support team, everything we do is about providing a reliable ICT service to our customer.
We provide 1st line technical support as first point of contact for over 4000+ staff, suppliers, Councillors and schools.
<h3>Key responsibilities...</h3>
<ul>
<li>To record, track and prioritise incidents and service requests at first point of contact.</li>
<li>To resolve user requests in a timely manner to ensure achievement of the ICT service level agreement while customer-focused metrics remain at a high level of satisfaction.</li>
<li>To keep the Knowledge Base updated with the latest updates to solutions, create articles based on new problems logged with the Service Desk and use other team’s solutions to fix calls at first point of contact.</li>
<li>To manage multiple communication channels on a day-to-day basis.</li>
<li>You will be supported to achieve your apprenticeship qualification.</li>
<li>You will be encouraged to learn how to troubleshoot and administer bespoke systems at Bracknell Council.</li>
</ul>
Apprenticeship - Information Communications Technician Level 3
Alongside your job role you will undertake the Information Communications Technician level 3 apprenticeship. Your learning will be a combination of online classroom-based sessions, one to one support with a workplace coach and on the job learning and will last for 15 months.&nbsp; At the end of the programme, you will complete an end point assessment and when this is successfully completed you will gain your Information Communications Technician level 3 qualification.
Working in partnership with the council and the training provider you will learn and demonstrate the skills and behaviours required to successfully meet the apprenticeship standard.&nbsp;
You will collect a folder of evidence to demonstrate your knowledge and skills over the period of your apprenticeship.
Whilst studying for your apprenticeship you will be supported by a workplace coach and at the end of your apprenticeship, we will work with you to see if we can identify and secure a permanent position for you in Bracknell Forest Council.&nbsp;
<h3>Our benefits...</h3>
<ul>
<li>25 days* annual leave increasing to 28 days after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*pro rata for part-time
<h3>Our values...</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustment...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date</h3>
Interviews will be held on 5th August &nbsp;
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:
Beth Rayburn, User Support Manager
Tel.:01344 351930
or
Elise Battison, Assistant Director: Digital, Customer Focus &amp; ICT
Tel.: 01344 351276
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for more details.
Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
To qualify for apprenticeship funding, you must have been a UK resident for 3 years or more (not wholly for the purposes of education).
We can only accept applications from candidates who have been resident in the UK for the last 3 years due to funding regulations.

Trainee User Support Officer - Apprentice

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>A new and exciting opportunity for an individual with specialist moving &amp; handling skills to join our Specialist Moving &amp; Handling Team.Visiting clients within the community and assessing there moving &amp; handling needs, working with colleagues to achieve the best outcome for the client.Training and guiding carers on the best moving &amp; handling practice. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost.It is also a regulated activity and will be subject to a Children and Adults&nbsp;Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.<h2>Additional information</h2>Requirements:<ul>
<li>A full driving licence and access to your own vehicle with business insurance, is a must (mileage will be paid).</li>
<li>A level or equivalent</li>
<li>ROSPA Level 3, Moving &amp; Handling train the trainer – or equivalent qualification.</li>
<li>A good knowledge of working within health &amp; social care, moving &amp; handling plans and assessments as well as safe guarding and equal opportunities.</li>
</ul><h2>Company information</h2>Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council: <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a>At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.When potential is unlocked, talent thrives.Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.West Northants Council, where careers thrive.Should you require the Job Description in another format or language, please contact: <a href="mailto:Careers@westnorthants.gov.uk" target="_blank">Careers@westnorthants.gov.uk</a>

Specialist Moving and Handling Assessor

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Join us at this exciting time for Reading Borough Council as we drive forward a dynamic and diverse portfolio of programmes.
Our&nbsp;Portfolio Management Office (PMO) and Change Delivery Team, part of our Policy, Change and Customer Services, play a key role in delivering priority projects and transformative programmes across the Council.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role 
Our&nbsp;Change Delivery Analyst&nbsp;roles are designed to be&nbsp;multi-disciplinary, offering both&nbsp;flexibility&nbsp;and&nbsp;opportunities for professional growth.
As a Change Delivery Analyst, your immediate focus will be to:
<ul>
<li>Manage small projects independently, or sub-projects as part of a small team, actively participating across the full delivery lifecycle</li>
<li>Apply strong interpersonal and critical thinking skills&nbsp;to drive successful outcomes</li>
<li>Contribute to the development and refinement of our methodologies (e.g. project management, business analysis and change management), incorporating best practices and lessons learned.</li>
</ul>
About you
We are looking for an energetic, enthusiastic, and passionate individual to join our Change Delivery Team, someone who thrives in a collaborative environment and is driven to make a real difference in public service.
Key experience and skills we are looking for from the candidate:
<ul>
<li>Proven experience&nbsp;in delivering small projects to completion, with a track record of successful delivery</li>
<li>Strong interpersonal and critical thinking skills to drive successful outcomes</li>
<li>A&nbsp;collaborative mindset&nbsp;</li>
<li>A&nbsp;genuine passion for delivering meaningful change&nbsp;within a public sector context</li>
<li>Experience in managing stakeholders</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Working knowledge&nbsp;in one or more of the following areas: business analysis, business change, user-centred design or procurement project management</li>
</ul>
The personal statement within the application process will be part of the shortlisting criteria, so please make sure you tell us how your experience and skills meet the person specification within the job description.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
 To arrange a confidential discussion on this position, please contact Zoe Hobbs - <a href="mailto:zoe.hobbs@reading.gov.uk" target="_blank">zoe.hobbs@reading.gov.uk</a> or Nicola Snelling - nicola.snelling @reading.gov.uk 
Closing Date: Thursday 10th July 2025 Interview Date: Week commencing 21st July 2025
Interview Process: As part of the interview process, candidates will be asked to&nbsp;complete a task. The remainder of the interview will follow a&nbsp;standard question and answer format, focusing on your experience, skills and suitability for the role.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

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