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<h4>Job summary</h4><p>DIO are looking for an experienced Area Manager with extensive Total Facilities Management knowledge across a complex and challenging infrastructure estate. This role can be based at RAF High Wycombe, Andover or Sandhurst supporting a regionally dispersed team. There is a requirement for effective stakeholder management for multiple high-profile customers.</p><p>The Area Manager oversees the management and delivery of Hard and Soft facilities management contracts and are accountable for delivery of services and high value infrastructure projects. They are accountable for effective management of site teams, continued delivery of operational requirements, maintaining statutory compliance of the estate and sustaining a collaborative relationship with the customer and Industry Partners.</p><p>Key skills include robust leadership of site teams, contract and relationship management with a diverse range of stakeholders, direct support to operational outputs and facilitation of specific customer requirements.</p><p>This position is advertised at 37 hours per week.</p><h4>Job description</h4><p>Responsibilities:</p><ul><li>Act as a key customer interface and Facilities Management subject matter expert across their area of responsibility.</li><li>Proactively address issues in a timely manner and escalate as appropriate, engaging other parts of DIO as necessary. </li><li>Ensure provision of a pro-active site presence to develop and maintain effective relationships with all stakeholders.</li><li>Deliver effective contract management of key suppliers, monitoring performance and escalating or cascading where appropriate.</li><li>Routinely update senior leadership on key site trends, or potential issues to ensure early identification of risks and/or opportunities. </li><li>Act as the escalation point for issues raised and facilitate resolutions for significant operational/service delivery issues, using available data to inform decision making. </li><li>Effectively manage all site risks, ensuring consistent and timely documentation on the SPRITe Risk Register with appropriate mitigation plans in place. </li><li>Ensure Hard and Soft FM assurance activities are being undertaken to guarantee contracted services are delivered to the KPIs. </li><li>Provide facilities management expertise to commercial decisions and ensure all required approvals and authorisations are in place prior to additions or changes to the contracts, utilising the appropriate digital and data tools. </li><li>Provide support were requested to emerging department requirements.</li><li>Oversee effective and timely delivery of site-specific projects</li><li>Regularly review and reporting on contract deliverables, taking corrective action where necessary to ensure high levels of customer satisfaction are maintained</li><li>Provide effective leadership of a regionally dispersed team to deliver a high quality and consistent level of service.</li></ul><h4>Person specification</h4><ul><li>Effective leadership skills</li><li>Demonstrable Total Facilities Management experience in a technical and complex environment.</li><li>Demonstrable experience of risk management</li><li>Demonstrable experience of stakeholder management</li></ul><p>Essential Licence:</p><p>The successful candidate must hold a Full UK Driving Licence as travel between sites is required.</p><h4>Licences</h4>A full driving licence is required.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Leadership</li></ul><h4>Benefits</h4>Alongside your salary of £61,630, Ministry of Defence contributes £17,854 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><p>The post does not offer relocation expenses.</p><p>External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.</p><p>Please Note: Expenses incurred for travel to interviews will not be reimbursed.</p><p>Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.</p><p>Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a>.</p><p>The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.</p><p>MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The <a href="https://www.gov.uk/government/publications/ministry-of-defence-privacy-notice/mod-privacy-notice" target="_blank">MOD Privacy Policy Notice</a> sets out how we will use your personal data and your rights.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.</p><p>Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.</p><p>Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.</p><p>Candidates will also be required to provide a Personal Statement (750 words max):</p><p>At <strong>sift</strong>, you will be assessed against the following your CV, Personal Statement and the following Behaviour:</p><ul><li>Leadership</li></ul><p>In the event of a high volume of applications, an initial sift will be based on the CV and Personal Statement. Where the required standard for the CV and Personal Statement is met, you will continue to be sifted on the remaining Behaviour which is Leadership, otherwise your application will be rejected.</p><p>At <strong>interview, </strong>you will be assessed against the following:</p><p>Behaviours:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><p>Experience:</p><ul><li>Career history</li><li>Experiences</li></ul><p>Presentation:</p><p>If your application is successful, you will be required to prepare and deliver a presentation for the interview. The subject of the presentation will be provided upon confirmation of your interview.</p><p>Interviews </p><p>A minimum of 2 full working days' notice will be provided for interviews. Interviews will be held in person and the location will be realised if you are successful at sift.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: <a href="mailto:DBSCivPers-Resourcingteam3@mod.gov.uk" target="_blank">DBSCivPers-Resourcingteam3@mod.gov.uk</a> .</p><p>As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.</p><p>Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.</p><p>The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.</p><p>The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Gary Burrell</li><li>Email : <a href="mailto:gary.burrell239@mod.gov.uk" target="_blank">gary.burrell239@mod.gov.uk</a></li><li>Telephone : 07816371427</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DBSCivPers-ResourcingTeam3@mod.gov.uk" target="_blank">DBSCivPers-ResourcingTeam3@mod.gov.uk</a></li></ul><h4>Further information</h4>Your recruiter is Kathryn Hamilton<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMDgmdmVyaWZ5PWQyNzY4YWM1ZDcyOWNiYzgxNTFlYjZhNjJhMTAzZDE4JnJlcXNpZz0xNzY2NDY1NDIwLTI1NWIwNWNjY2IzYWEzZmYyNzRmOWNmMGUwMTFkN2ExYzJhNDk3MDE=" target="_blank">DIO Candidate Information Guide Opens in new window</a> (pdf, 1963kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMDkmdmVyaWZ5PTY5MGEwYmI3YmZlZjc0YzVjYTA5Y2U5MWQ4M2E3OWQxJnJlcXNpZz0xNzY2NDY1NDIwLTI1NWIwNWNjY2IzYWEzZmYyNzRmOWNmMGUwMTFkN2ExYzJhNDk3MDE=" target="_blank">EXTERNAL PACK Opens in new window</a> (pdf, 1562kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMTAmdmVyaWZ5PTc1N2UzMDQyNGI5NmQxYmZjN2EwOWRkYmY2MDEyYWM2JnJlcXNpZz0xNzY2NDY1NDIwLTI1NWIwNWNjY2IzYWEzZmYyNzRmOWNmMGUwMTFkN2ExYzJhNDk3MDE=" target="_blank">Candidate Information updated_ Opens in new window</a> (docx, 31kB)

Ministry of Defence

DIO – Regional Delivery Area Manager

<h4>Job summary</h4><p>Are you an experienced Service Manager with a passion for data and digital innovation? The Data Office at Social Security Scotland is seeking a proactive professional to lead the strategic use of data across the organisation and the wider public sector. If you excel in large-scale agile delivery, have strong data domain knowledge, and can manage diverse teams and contracts, this is an exciting opportunity to make a meaningful impact in shaping social security services through data-driven solutions.</p><p>As Service Manager, you will oversee a mixed delivery team comprising internal and contracted resources, responsible for delivering multi-year data pipeline capabilities. You will be accountable for the quality, performance, and outcomes of your service, providing clear end-to-end direction, prioritisation, risk management, and decision-making aligned with departmental goals, policy requirements, and user needs.</p><p>You will work closely with operational delivery leaders within the Digital, Data, and Technology (DDaT) community, driving continuous improvement, fostering innovation, and ensuring the delivery of cost-effective, high-quality services. Your strategic vision and expert leadership will support the organisation’s mission to maximise the strategic use of data and deliver tangible benefits to users and stakeholders alike.<br><br>Social Security Scotland, an Executive Agency of the Scottish Government, is undertaking the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, Social Security Scotland is delivering a social security system that will support the people of Scotland for decades to come.</p><p>We aim to develop within Social Security Scotland, a positive and inclusive culture, which supports our people to flourish, by embedding a working environment where we all treat each other with dignity and respect and recognise each other’s contributions.<br><br><strong>DDat Pay Supplement </strong><br>This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.</p><h4>Job description</h4><p><strong>Responsibilities</strong></p><p><strong>Leadership and Methodology</strong></p><ul><li>Coach and lead teams in Agile and Lean practices, tailoring approaches to maximise effectiveness.</li><li>Promote innovative working methods to achieve optimal outcomes and build stakeholder consensus.</li><li>Act as a recognised expert, advocating approaches and challenging teams to improve processes and delivery.</li></ul><p><strong>Technical and Service Expertise</strong></p><ul><li>Apply advanced knowledge of design, technology, and data principles within the service area.</li><li>Identify and implement solutions for assisted digital and support the required digital, data, and technology (DDaT) roles.</li><li>Demonstrate knowledge of tools, concepts, and phases of product delivery, adapting approaches as needed.</li></ul><p><strong>Product and Delivery Management</strong></p><ul><li>Develop, own, and iteratively refine Agile business cases throughout the product lifecycle.</li><li>Determine appropriate deliverables and assign the right people to ensure effective delivery.</li><li>Recognise when to progress or pause initiatives based on experience across the product lifecycle.</li><li>Ensure delivery aligns with industry best practice and continuous improvement.</li></ul><p><strong>Stakeholder Engagement and Operational Management</strong></p><ul><li>Collaborate closely with operational delivery leaders in DDaT.</li><li>Build consensus with stakeholders and act as an escalation point for major operational issues.</li><li>Champion operational management and foster cross-team collaboration.</li></ul><p><strong>Strategic and User Focus</strong></p><ul><li>Develop a long-term vision and objectives, focusing on what is most relevant and valuable.</li><li>Ensure user needs across multiple channels are met, applying insights into evolving requirements.</li><li>Apply strategic thinking to deliver the best possible service for end users.</li></ul><p><strong>Risk and Problem Management</strong></p><ul><li>Anticipate potential issues and mitigate them early, understanding their broader impact.</li><li>Maintain a proactive approach to problem-solving within the wider service context.</li></ul><h4>Person specification</h4><p><strong>Success Profiles</strong><br>We use assessment framework called 'Success Profiles' which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the<a href="https://www.gov.scot/publications/success-profiles-candidate-guide/" target="_blank"> Success Profile elements.</a><br><br><strong>Essential Experience</strong></p><ol><li>Proven experience in leading large-scale data and digital projects or programmes, including developing long-term vision and objectives, and translating these into credible business cases aligned with an organisation’s strategic priorities. Skilled in delivering roadmaps and plans on time and within budget through strong leadership and agile decision-making.</li><li>Extensive experience in leading data teams through all phases of a product lifecycle to deliver large-scale digital projects or programmes that involve complex user requirements, business and technical challenges, and require effective cross-silo collaboration, maximising the opportunities offered by digital technology.</li></ol><p><strong>Behaviours</strong></p><ul><li>Seeing the Big Picture (Level 4)</li><li>Leadership (Level 4)</li></ul><p>You can find out more about Success Profiles Behaviours <a href="https://www.gov.scot/publications/success-profiles-candidate-guide/pages/behaviour-levels/" target="_blank">here</a>:</p><p><strong>Technical / Professional Skills:</strong><br>This role is aligned to Service Owner in the Digital, Data and Technology Profession.</p><p>These skills will be tested during the Technical Assessment if you are successful at sift stage. They will be not be assessed at application stage. Please review the following to understand the skill expectations: <a href="https://ddat-capability-framework.service.gov.uk/role/service-owner" target="_blank">Service owner - Government Digital and Data Profession Capability Framework</a></p><h4>Benefits</h4>Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable. <br><br>A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard. Read more here - <a href="http://www.civilservicepensionscheme.org.uk" target="_blank">www.civilservicepensionscheme.org.uk</a>. <br><br>Healthy work life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working. <br><br>Discounts - You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme. <br><br>Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7. <br><br>Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them. <br><br>Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><strong>Expected Timeline (subject to change)</strong><br>Sift - w/c 19th January<br>Interview - w/c 2nd February<br>Location - <strong>In person</strong> in either Dundee or Glasgow<br><br>To apply please submit an application form by clicking on the ‘Apply at Advertisers Site’ button. <br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Resourcing Team</li><li>Email : <a href="mailto:recruitment@socialsecurity.gov.scot" target="_blank">recruitment@socialsecurity.gov.scot</a></li><li>Telephone : 08001577194</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@socialsecurity.gov.scot" target="_blank">Recruitment@socialsecurity.gov.scot</a></li></ul><h4>Further information</h4><a href="https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application" target="_blank">https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application</a>

Social Security Scotland

Service Manager - Data Provisioning (2996)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Job Title: Head of Office</strong></p><p><strong>Contract Type: Permanent</strong></p><p><strong>Grade: 7</strong></p><p><strong>Salary range: £58,511 - £65,329</strong></p><p><strong>Location: PDS Offices</strong></p><p><strong>Directorate/Team: Public Defender Service</strong></p><p><strong>Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.</strong></p><p><strong>Closing date for applications : 12/01/2026</strong></p><p><strong>The Public Defender Service</strong></p><p>The Public Defender Service (PDS) is a department of the Legal Aid Agency (LAA) that operates alongside private providers delivering a full range of quality, value for money services within the criminal defence market.</p><p>Informed by its participation in the market, PDS contributes credible and expert advice to the government on service and policy development affecting the sector and acts as a test-bed for innovation and quality improvements.</p><p>PDS operations provide a critical safeguard against market failure across England and Wales, thereby ensuring the LAA fulfils its statutory responsibility to ensure continuous access to justice.</p><p><strong>Job Summary</strong></p><p><strong>Key Responsibilities:</strong></p><p>The role holder is responsible for the leadership and management of performance of the PDS in the office(s) for which they are accountable, including:</p><p>• managing key business processes;</p><p>• managing the performance of the team, including using management information to improve service delivery;</p><p>• legal supervision of direct reports and the wider team;</p><p>• management of resources to ensure an efficient, cost-effective service;</p><p>• ensuring delivery of a quality cost-effective service;</p><p>• business development activities;</p><p>• health and safety and business continuity for the team;</p><p>• implementing the strategic PDS direction as set out by the Senior Management Team.</p><p>The Office Head will also maintain a legal caseload including:</p><p>• provision of advice, assistance and representation to individuals subject to investigation or prosecution of a criminal offence;</p><p>• equal participation on the office out of hours rota.</p><p>The Office Head will also:</p><p>• use their legal expertise and experience to contribute to the development of policy and practice that will improve the quality and efficiency of the criminal defence market in England and Wales;</p><p>• provide input as and when required to various projects within the LAA and wider Government.</p><p><strong>Essential Criteria:</strong></p><p>• Leadership experience and willingness to develop management competence by attending management training courses and working with management coach.</p><p>• Communication skills and personal presence that enable rapport-building with all stakeholders, line reports and teams.</p><p>• Financial and operational management skills including budget preparation, budget and performance profiling, execution, monitoring and review.</p><p>• Solicitor, Barrister or CILEX with 5-7 years PQE, fully qualified to practice as a Solicitor in England and Wales with excellent practical knowledge of criminal law, evidence and procedure.</p><p>• Excellent advocacy skills and experience in preparing a range of cases to trial in both the Magistrates and Crown Courts.</p><p>• Excellent practical knowledge of current Criminal law, evidence and procedure.</p><p>• Ability to supervise the legal work and legal service delivery by applying the components of the PDS quality assurance framework.</p><p>• Personal resilience with a commitment to personal care, to maintain mental and physical wellbeing of self and line reports in a working environment that may present emotional and other challenges.</p><p>• Commitment to the wider aims of the PDS to become an exemplar of best practice in criminal litigation and advocacy and its remit to act as a test-bed for innovation, increased efficiencies and quality improvements for the benefit of the wider criminal defence community.</p><p>• Sound IT hardware and Microsoft Office software skills, particularly in Word and Excel, and the ability and willingness to operate in a self-sufficient, efficient manner in the creation of high quality documentation and other business information and the flexibility to work unsociable hours.</p><p>• Possession of a full driving licence and access to a motor vehicle, together with flexibility and preparedness to travel to cover cases across England and Wales if required.</p><p><strong>Assessment approach</strong></p><p><strong>Application and Assessment Process</strong></p><p>The following behaviours will be assessed at the sift stage and must be demonstrated at level 4 – grade 7.</p><p><strong>Managing a Quality Service</strong></p><p>Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery. Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery. Proactively manage risks and identify solutions. Establish how the business area compares to industry best practice. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.</p><p><strong>Leadership</strong></p><p>Promote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend own and team’s actions and decisions where needed. Seek out shared interests beyond own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role.</p><p><strong>Delivering at Pace</strong></p><p>Ensure everyone clearly understands and owns their roles, responsibilities and business priorities. Give honest, motivating and enthusiastic messages about priorities, objectives and expectations to get the best out of people. Comply with legal, regulatory and security requirements in service delivery. Set out clear processes and standards for managing performance at all levels. Ensure delivery of timely quality outcomes, through providing the right resources to do the job, reviewing and adjusting performance expectations and rewarding success. Maintain own levels of performance in challenging circumstances and encourage others to do the same.</p><p><strong>Interview / assessment Process</strong></p><p>If you are successful at the application stage, you will be invited to an interview, via MS Teams.</p><p>As well as the above behaviours, experience applicable to the role will also be assessed at interview. A presentation, to be set on the day, is also required.</p><p><strong>Our commitment to Diversity and Inclusion</strong></p><p>We are committed to diversity and inclusion and we positively promote flexible working, including job shares.</p><p>We will consider all applications on merit regardless of age, disability, gender identity, sexual orientation, socio-economic background, religion, ethnicity, preferred working pattern and except for exceptional circumstances your working location.</p><p>As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.</p><p>If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please ensure that you attach the Disability Confident Scheme Form when you return your application. You can use the same form to let the recruiting manager know of any reasonable adjustments you may require during the sift or later selection processes.</p><p>If you would like more information on this opportunity, please contact <a href="mailto:pds.businessteam@justice.gov.uk" target="_blank">pds.businessteam@justice.gov.uk</a></p><h4>Person specification</h4>Please refer to Job Description<h4>Licences</h4>Driving Licence<h4>Memberships</h4>You must be a Solicitor, Barrister or CILEX qualified to practice as a Duty Solicitor in England and Wales.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Delivering at Pace</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £58,511, Legal Aid Agency contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/12440?entityId=12440" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/12440?entityId=12440</a>

Legal Aid Agency

Head of Office, Darlington (Ref: 12440)

<h4>Job summary</h4><p>The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. </p><p>Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group. </p><p>We have an exciting opportunity for a talented, enthusiastic Lead DevOps Engineer within our Digital Services team. We are responsible for developing, maintaining and supporting the agency’s line of business applications.</p><h4>Job description</h4><p>Digital Services is a an in-house team, which has recently moved from using a 3rd party DevOps function to bringing it in-house. We are also consolidating our technology stack and moving away from legacy services, so this is a fantastic opportunity to help shape our digital services and the way we work for a sustainable, user-centric future. We would love for you to be part of that team.</p><p>Digital services is part of Change and Technology Services (CTS) who support and improve applications and systems across the agencies IT landscape. CTS provide key services including digital services, cyber security and information governance, service architecture and governance and digital programme delivery.</p><p>DevOps look after the deployment and infrastructure of the applications and products we deliver. They keep the lights on and are first to identify and resolve any issues with the live services. They work closely with developers and QAT to ensure the products meet the demands of the users, whilst also ensuring it meets cyber-security demands.</p><p>As a lead DevOps engineer you will lead the DevOps team and contribute to the development of the strategic direction of Digital Services.</p><p>At this role level, you will:</p><ul><li>act as a subject matter for all DevOps responsibilities</li><li>provide technical leadership and guidance through coaching and mentoring</li><li>work with Principal Technical Architect to develop technical strategy, define standards and help shape Digital Services knowledge and good practice </li></ul><p><strong>Responsibilities</strong></p><p>As a Lead DevOps Engineer you will be responsible:</p><ul><li>for keeping the applications running in production and non-production environments</li><li>for ensuring that applications are deployed in a timely and secure manner</li><li>for defining standards for the successful operation of a DevOps function within the Insolvency Service</li><li>for contributing to priority incident bridge calls and root cause analysis</li><li>for providing estimates to upcoming DevOps activities that are related to the delivery roadmap</li><li>for working with and providing support to development and operations teams</li><li>for updating and building deployment pipelines in line with the build and deployment model</li><li>for raising changes to go through and attending CAB to represent those changes</li><li>for contributing to the overall improvement of the application technology stack</li><li>for ensuring that documentation conforms to documentation standards and is up-to-date and reflective of any changes</li></ul><p><strong>Additional Information</strong></p><p>If you do not currently hold Security Check (SC) clearance, we will support you through the vetting process following a conditional offer of employment. As SC clearance is essential for this role, appointment is dependent on successfully obtaining and maintaining it. We will provide guidance and support throughout the process.</p><h4>Person specification</h4><p>The ideal candidate will:</p><ul><li>you will have an inquisitive mind and be able to constructively challenge at all levels to achieve the right results</li><li>you are able to keep your own and the teams efforts focused on Digital Services goals to help the delivery of our roadmap and value to the business</li><li>you will have a keen eye for detail and a tenacious approach to work. You will need to be able to ask difficult and unpopular questions and make decisions that are evidence based and for the benefit of Digital Services and the wider Insolvency Service</li><li>you will have a strong analytical and problem solving skills to be able to identify patterns, draw conclusions and resolve repeatable incidents</li><li>you will have the ability to build and establish key relationships with key stakeholders to support the delivery of business outcomes, in a secure stable manner</li><li>you will possess good interpersonal and communication skills both written and verbal</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>During the interview the candidate will be given a hypothetical technical scenario that will assess their technical knowledge and approach. The candidates will not be required to create a presentation beforehand.</li></ul><h4>Benefits</h4>Alongside your salary of £57,367, Insolvency Service contributes £16,619 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including: </p><ul><li>flexible working arrangements and flexi-time</li><li>full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service </li><li>in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave</li><li>competitive maternity, paternity and parental leave</li><li>5 days paid leave for learning and development</li><li>5 days paid for volunteering</li><li>a Cycle to work scheme</li><li>staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life</li></ul><p>Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit <a href="https://www.civilservicepensionscheme.org.uk/" target="_blank">www.civilservicepensionscheme.org.uk</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the sift process, you will be asked to complete: </p><ul><li><strong>CV </strong></li><li><strong>Personal Statement </strong></li></ul><p>Should a large number of applications be received, an initial sift may be conducted using the CV &amp; Personal Statement assessing candidates against the essential criteria. Only those who meet the essential criteria at this stage will proceed to a full assessment of their application. If a candidate does not meet the minimum requirements during the initial sift, the remainder of their application will not be reviewed. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview. </p><p><strong>CV Guidance</strong></p><p>Your CV should provide a clear overview of your employment history, key responsibilities, relevant qualifications, and the skills and experience you’ve gained throughout your career including any notable achievements. </p><p>Note: Your CV will be scored as part of the assessment process and will be assessed against the criteria outlined in the job advert. </p><p><strong>Personal Statement Guidance</strong></p><p>Your personal statement should be no more than 500 words and must demonstrate how your personal skills, qualities, and experience align with the requirements of the role. Please ensure your statement references the essential criteria outlined in the person specification.</p><p>If successful at the sift stage, at interview, you will be assessed on the following: </p><ul><li><strong>Experience </strong></li><li><strong>Behaviours - assessed through:</strong></li><li>Behaviour 1 - Managing a Quality Service</li><li>Behaviour 2 - Changing and Improving </li><li><strong>Technical Skills </strong></li><li>During the interview the candidate will be given a hypothetical technical scenario that will assess their technical knowledge and approach. The candidates will not be required to create a presentation beforehand or prepare anything ahead of the interview.</li></ul><p><strong>Expected timeline (subject to change) </strong></p><p>Sift – week commencing 19th January 2026</p><p>Interview – week commencing 26th January 2026</p><p>Location - MS Teams </p><p>Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process. </p><p><strong>Visa Applicants </strong></p><p>To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The Insolvency Service does not currently hold this licence and therefore, cannot legally sponsor Skilled Worker visa applicants. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Michael Crowe</li><li>Email : <a href="mailto:corporatesupportteam@insolvency.gov.uk" target="_blank">corporatesupportteam@insolvency.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.recruitment@insolvency.gov.uk" target="_blank">hr.recruitment@insolvency.gov.uk</a></li></ul><h4>Further information</h4>A candidate can raise a complaint to the Insolvency Service by emailing the contact point for applicants (as listed on the vacancy advert), if they think that: They have been discriminated against under the Equality Act 2010 there have been procedural irregularities at any stage of the recruitment process All complaints must be received by the contact point for applicants within 24 hours from the date the applicant is advised of their non-success at sift, assessment or interview. Complaints will be considered by an independent third-party outside of recruitment campaign. The decision will be conveyed to the applicant, in writing, within 5 working days of receipt of the complaint. The recruitment process will usually be put on hold until the complaint has been resolved. Complaints may also be made to the Civil Service Commission at any time if the individual believes their application has not been treated in accordance with the recruitment principles (appointment on merit through fair and open competition). However, complaints must first have been raised to the Insolvency Service<br><br><h4>Follow link to apply</h4>amspsr.avature.net/careersmarketplace/JobDetail/6898<h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MzYmdmVyaWZ5PTExN2Y0YTNmY2ZkMmQyYzg1N2MwZDg0MjNiY2IwZDc2" target="_blank">Applying for a Job - A Candidate Guide (7) Opens in new window</a> (pdf, 3061kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MzcmdmVyaWZ5PTlmYmI1OGVjYTg5MGMwMDNiNDJmNGEwYTAzZmRmMGVh" target="_blank">Insolvency Service Candidate Information Pack (Sept 2025) (7) Opens in new window</a> (pdf, 6459kB)<h4>Share this page</h4><ul><li><a href="#">Print</a>$(document).ready(function(){$('#print_button').show();});</li><li><a href="mailto:?subject=I%20would%20like%20to%20share%20Lead%20DevOps%20Engineer%20%28reference%20%3A%20442891%29%20with%20you&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982311.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk" target="_blank">Email</a></li><li><a href="https://mail.google.com/mail/u/0/?view=cm&amp;source=mailto&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982311.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk&amp;su=I%20would%20like%20to%20share%20Lead%20DevOps%20Engineer%20%28reference%20%3A%20442891%29%20with%20you" target="_blank">Gmail</a></li><li><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982311" target="_blank">Facebook</a></li><li><a href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982311" target="_blank">LinkedIn</a></li></ul><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a>

Lead DevOps Engineer

<h4>Job summary</h4><p>The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. </p><p>Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group. </p><p>We have an exciting opportunity for a talented, enthusiastic Lead Software Engineer within our Digital Services team. We are responsible for delivering and maintaining digital services for the agency.</p><h4>Job description</h4><p>Digital Services is compromised of an in-house team made up of a blend of QAT, development and delivery capabilities. We are currently consolidating our technology stack and moving away from legacy services, so this is a fantastic opportunity to help shape our digital services and the way we work for a sustainable and user centric future. We would love to for you to be part of that new team.</p><p>Digital services is part of Change and Technology Services (CTS). CTS provide key services including digital services, cyber security and information governance, service architecture and governance and digital programme delivery.</p><p><strong>Responsibilities</strong></p><p>As a Lead Software Engineer you will:</p><ul><li>support the design and lead the implementation of digital services using C#, HTML, CSS, JavaScript (client-side, express.js, hapi) and the Azure stack, i.e. Azure SQL, Cosmos DB, AI Search, Azure app services, Function apps, meeting the requirements of the Technology Code of Practice and Gov.UK Service manual</li><li>work with a multi-disciplinary team and business stakeholders, fostering good relationships and responding to views and challenges from others</li><li>provide technical direction for the team of engineers across our digital services</li><li>ensure that we build digital products that are interoperable, share components and are sustainable, i.e. perform well and share infrastructure as much as possible to keep energy use and costs as low as possible</li><li>work with the wider agency leadership team, promoting the work of digital services, helping build and maintain a diverse inclusive culture across the agency</li><li>develop and sustain modern development standards, practices and techniques in our development team</li><li>support, coach and mentor the development team</li><li>advocate user-centric, agile approaches which focus on efficient delivery of high-quality digital services</li><li>aid in agile development centre user centred design, Test-Driven Development and continuous deployment</li></ul><h4>Person specification</h4><p>The ideal candidate will:</p><ul><li>proven ability to lead the delivery of complex software solutions across all project phases in a multi-disciplinary agile team, utilising C#, JavaScript and the Azure stack</li><li>experience of IaaS and PaaS solutions and ability to analyse legacy services to upgrade to PaaS</li><li>understand the importance of good documentation, contribute to design, and support architectural decision making for our digital services</li><li>enthusiasm for sharing knowledge and mentoring others, supporting the team and nurturing its growth</li><li>knowledge and experience of modern development practices such as BDD and TDD, CI/CD, and DevOps, modern development workflows, ideally using GitHub, as well as an understanding of modern design principles such as clean architecture, OOP, SOLID, RESTful APIs</li><li>a good understanding of web application security and awareness of the OWASP Top 10 security vulnerabilities</li><li>understanding of the GDS Service Manual and Technology Code of Practise </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Leadership</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>During the interview the candidate will be given a hypothetical technical scenario that will assess their technical knowledge and approach. The candidates will be not be required to create a presentation beforehand.</li></ul><h4>Benefits</h4>Alongside your salary of £57,367, Insolvency Service contributes £16,619 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including: </p><ul><li>flexible working arrangements and flexi-time</li><li>full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service </li><li>in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave</li><li>competitive maternity, paternity and parental leave</li><li>5 days paid leave for learning and development</li><li>5 days paid for volunteering</li><li>a Cycle to work scheme</li><li>staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life</li></ul><p>Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit <a href="https://www.civilservicepensionscheme.org.uk/" target="_blank">www.civilservicepensionscheme.org.uk</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the sift process, you will be asked to complete: </p><ul><li><strong>CV </strong></li><li><strong>Personal Statement </strong></li></ul><p>Should a large number of applications be received, an initial sift may be conducted using the CV and Personal Statement, assessing candidates against the essential criteria. Only those who meet the essential criteria at this stage will proceed to a full assessment of their application. If a candidate does not meet the minimum requirements during the initial sift, the remainder of their application will not be reviewed. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview. </p><p><strong>CV Guidance</strong></p><p>Your CV should provide a clear overview of your employment history, key responsibilities, relevant qualifications, and the skills and experience you’ve gained throughout your career including any notable achievements. </p><p>Note: Your CV will be scored as part of the assessment process and will be assessed against the criteria outlined in the job advert. </p><p><strong>Personal Statement Guidance</strong></p><p>Your personal statement should be no more than 500 words and must describe key projects and achievements that showcase your expertise in C# development, highlighting your experiences as a full stack developer. You need to detail the technologies and frameworks you have used that highlight your proficiency in frontend, backend API/Webservices and database technologies using the .NET stack. Where appropriate you should include your use of Cloud Technologies, preferably Microsoft Azure. In addition, you will need to detail your experiences in leading and mentoring technical teams.</p><p>If successful at the sift stage, at interview, you will be assessed on the following: </p><ul><li><strong>Experience </strong></li><li><strong>Behaviours - assessed through: </strong></li><li>Behaviour 1 - Working Together</li><li>Behaviour 2 - Leadership</li><li><strong>Technical Skills </strong></li><li>During the interview the candidate will be given a hypothetical technical scenario that will assess their technical knowledge and approach. The candidates will be not be required to create a presentation beforehand or prepare anything ahead of the interview</li></ul><p><strong>Expected timeline (subject to change) </strong></p><p>Sift – week commencing 19th January 2026</p><p>Interview – week commencing 26th January 2026</p><p>Location - MS Teams</p><p>Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process. </p><p><strong>Visa Applicants </strong></p><p>To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The Insolvency Service does not currently hold this licence and therefore, cannot legally sponsor Skilled Worker visa applicants. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Michael Crowe</li><li>Email : <a href="mailto:corporatesupportteam@insolvency.gov.uk" target="_blank">corporatesupportteam@insolvency.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.recruitment@insolvency.gov.uk" target="_blank">hr.recruitment@insolvency.gov.uk</a></li></ul><h4>Further information</h4>A candidate can raise a complaint to the Insolvency Service by emailing the contact point for applicants (as listed on the vacancy advert), if they think that: They have been discriminated against under the Equality Act 2010 there have been procedural irregularities at any stage of the recruitment process All complaints must be received by the contact point for applicants within 24 hours from the date the applicant is advised of their non-success at sift, assessment or interview. Complaints will be considered by an independent third-party outside of recruitment campaign. The decision will be conveyed to the applicant, in writing, within 5 working days of receipt of the complaint. The recruitment process will usually be put on hold until the complaint has been resolved. Complaints may also be made to the Civil Service Commission at any time if the individual believes their application has not been treated in accordance with the recruitment principles (appointment on merit through fair and open competition). However, complaints must first have been raised to the Insolvency Service<br><br><h4>Follow link to apply</h4>amspsr.avature.net/careersmarketplace/JobDetail/6899<h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MzgmdmVyaWZ5PTI3OWIwMWJiZjhiODllNGUwOTFkMWE3NzY4MWUwZDg3" target="_blank">Applying for a Job - A Candidate Guide (7) Opens in new window</a> (pdf, 3061kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MzkmdmVyaWZ5PTZiMmU2ZTU3OGE1NWVjNDllMjc0MjgxYzllZDg0YWY2" target="_blank">Insolvency Service Candidate Information Pack (Sept 2025) (7) Opens in new window</a> (pdf, 6459kB)<h4>Share this page</h4><ul><li><a href="#">Print</a>$(document).ready(function(){$('#print_button').show();});</li><li><a href="mailto:?subject=I%20would%20like%20to%20share%20Lead%20Software%20Engineer%20%28reference%20%3A%20442897%29%20with%20you&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982312.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk" target="_blank">Email</a></li><li><a href="https://mail.google.com/mail/u/0/?view=cm&amp;source=mailto&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982312.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk&amp;su=I%20would%20like%20to%20share%20Lead%20Software%20Engineer%20%28reference%20%3A%20442897%29%20with%20you" target="_blank">Gmail</a></li><li><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982312" target="_blank">Facebook</a></li><li><a href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982312" target="_blank">LinkedIn</a></li></ul><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a>

Lead Software Engineer

Senior DevOps Engineer

Department for Energy Security & Net Zero

Executive Assistant

HM Prison & Probation Service

202511: Prison Officer - HMP Belmarsh

202511: Prison Officer - HMP Holme House and HMP Kirklevington

<h4>Job summary</h4><p>This is a challenging and exciting role in which you will assist the Head of Member Liaison in providing leadership, guidance and advice services. The Member Learning and Engagement Manager is responsible for shaping and delivering a high-quality learning and an engagement programme for Members of the Senedd and their staff across Wales, under the guidance of the team leader. The role holder will oversee the development, management, and monitoring of training initiatives, ensuring they are relevant to all aspects of Members’ work, and oversees management of the budget and procurement for training requirements. You will need to have the skills to deliver training, in a variety of situations, both formal and informal.</p><p>You will work closely with Members of the Senedd and their staff, and senior leaders within the Senedd Commission. You will be a key contact for the Members, a valuable source of advice to them on learning and development issues as well as more general proactive management queries in relation to their staff. You will also foster good communication, and drive engagement with Members. gathering feedback as we respond to need and shape future service provision. </p><p>The role will also contribute to wider corporate objectives including supporting steps to improve service effectiveness to meet the needs of Senedd Members, identifying and understanding Member needs and using this knowledge to shape the provision of appropriate levels of support, in a changing environment. We are looking for someone who has a strong focus on excellence in customer service and the provision of flexible, appropriate, solutions to assist Members in the delivery of their responsibilities. You will also be required to provide advice directly to Members on extremely sensitive matters, and will be an important part of our in-person presence for the Senedd following the May ’26 elections and as we support the evolving needs of the parliamentary community.</p><p>You will contribute to cross-service and corporate initiatives, leading on some projects, supporting the Senedd Commission in achieving its strategic goals.</p><h4>Job description</h4><p><strong>Key tasks</strong>:</p><ul><li>Leading a team who are responsible for the development and delivery of a relevant, timely and high-quality learning and development programme for Members and their staff across Wales, within an agreed delivery framework.. This will include managing the budget and procurement framework for our training requirements. It will also entail developing innovative ways of delivering, managing and monitoring training that is relevant to all aspects of a Member’s work and that of their staff. Delivering training where appropriate; </li><li>Developing and leading on delivery/improvement/change of the teams’ services to Members through careful engagement and planning, escalation of ideas and proposals and responding to feedback; </li><li>Maintain and develop key channels of communication with Members, for example the Members’ information centre (the ‘Hwb’), the intranet and the Members’ survey. Advise colleagues to ensure the most appropriate communication and engagement channels are used, and be key part of our in-person presence in the Member engagement Hwb; </li><li>Using appropriate ways of engaging with Members to identify and understand their needs, sharing knowledge and information gathered appropriately to help shape future service provision, and interact with Members about changes. This would include being innovative in approach as well as using existing mechanisms; </li><li>Being an active member of the service management team providing leadership and direction to the Learning and Engagement team, motivating them to achieve high standards of service and performance, planning for future need and planning resources around that need, and deputising for the Head of Member Liaison as needed; </li><li>Complementing the work of the Members’ Business Support team by providing proactive employment and management support and advice to Members . Suggesting and arranging learning and development opportunities as appropriate; </li><li>Lead the delivery of projects relating to the responsibilities of the team, and participate in cross cutting projects being led elsewhere in the organisation;</li><li>Working with the Head of Member Liaison and the Heads of Members Business Support to support the work of the Remuneration Board, where appropriate to this role; </li><li>Representing the team or service or leading relevant meetings such as with Members or Member support staff and liaising as necessary with the Senedd’s Leadership Team and Executive Board. </li><li>Participating fully in corporate and cross-service matters to make a positive and effective contribution to achieving the Senedd’s Commission’s Strategic Goals; </li></ul><h4>Person specification</h4><h4>Job Specific criteria:</h4><ol><li><strong>Interpersonal skills:</strong> have strong relationship building skills demonstrating the ability to win the trust and confidence of politicians/senior colleagues and other stakeholders, maintaining effective working relationships, and showing an understanding of varying priorities. </li><li><strong>Judgement and political sensitivity:</strong> have the ability to understand and respond to different perspectives and situations appropriately, with an awareness of the implications of working in a dynamic and complex, high profile, politically sensitive environment. </li><li><strong>Knowledge and experience</strong>: be able to provide Learning and Development and general managerial advice on various issues in a fast-paced environment. </li><li><strong>Forward planning and project management:</strong> able to plan the team’s programme of work according to significant events, milestones or business need, and have the ability to reprioritise workstreams according to changing demands.</li><li><strong>Written Skills:</strong> excellent written communication skills, including an ability to draft and prepare written reports and material suitable for presentation at Senior level and the ability to edit and shape text to meet a variety of needs. </li></ol><h4>Desirable criteria:</h4><p>The following qualities are not essential for this particular post but have been deemed as desirable. These will only be taken into account in the event of two (or more) candidates acquiring the same score at either application or interview stage.</p><ol><li>Experience in providing L&amp;D advice and support or Membership of the Chartered Institute of Personnel &amp; Development (or currently working towards MCIPD).<br><br></li></ol><h4>Benefits</h4>Alongside your salary of £47,254, Welsh Parliament contributes £13,689 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.</p><h4>Closing Date for applications:</h4><p>18 January 2026</p><p>Your application must be submitted before midnight on the closing date.</p><p>You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Joanna Adams</li><li>Email : <a href="mailto:joanna.adams@senedd.wales" target="_blank">joanna.adams@senedd.wales</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:jobs@senedd.wales" target="_blank">jobs@senedd.wales</a></li></ul><h4>Further information</h4><a href="https://senedd.wales/commission/work-for-the-senedd-commission/" target="_blank">https://senedd.wales/commission/work-for-the-senedd-commission/</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjYmdmVyaWZ5PWQ2YjYxNjlkZTNkNTMyMTJlMzU4ZmEyN2ViMzA1ZWQ5" target="_blank">SC-053-25_Job_Description Opens in new window</a> (pdf, 871kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjcmdmVyaWZ5PWJhMDVmZTExMjBhMDAxNWJhYTZhZWYwMjg3MTc3MWRj" target="_blank">SC-053-25_Disgrifiad_Swydd Opens in new window</a> (pdf, 872kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjgmdmVyaWZ5PTg2NGI4YTM2NTc0N2JjZTYyNjFhZGY3Nzc4OWVlNDIy" target="_blank">Quick Application Guidance Opens in new window</a> (pdf, 78kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjkmdmVyaWZ5PTViN2U1ZmQyMzQ1NDFhYjE0MjBkYjQyMDRiZjc4MjFm" target="_blank">Canllaw cyflym ar Wneud Cais Opens in new window</a> (pdf, 79kB)

Welsh Parliament

Member Learning and Engagement Manager

Practice Manager - Service Level Management

Senior Product Manager

Product Manager

Lead Performance Analyst

Senior IT Service Manager

<h4>Job summary</h4><p>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.</p><p>IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.</p><p>We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. </p><p><strong>IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.</strong></p><p><strong>Successful applicants will join the Civil Service Pension Scheme.</strong></p><p>Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.</p><p>Are you driven and ready for an exciting opportunity which will make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion. </p><p>The multidisciplinary teams within IBCA’s Digital Service Directorate are organised around delivering our mission and priorities:</p><p>• To create a user-centred, empathetic end-to-end service at the heart of IBCA;<br>• To provide the means of paying compensation to those eligible;<br>• To iterate our service through starting small and scaling fast, through a test and learn approach.</p><p>A rare opportunity to play a key role within a newly formed IT Service Management team across a public service making a real difference. Joining IBCA early in the service lifecycle allows the Incident Manager to help shape the incident management support processes, effectively establishing the function within the organisation. Utilising industry best practices, and working within a dedicated team of ITSM professionals, the Incident Manager will play a key role in driving the success of the service management strategy.</p><h4>Job description</h4><p>IBCAs Incident Manager will be responsible for shaping and managing the organisation's incident management strategy.</p><p>You will manage services and processes across the full platform, including; public and internal facing digital products, data, and multiple channels. You will deliver processes to ensure service availability, performance and process maturity is managed to meet IBCA’s requirements and user needs.</p><p>You will establish policies and standards for incident management aligned with organisational goals. You will also be responsible for the testing and continuous improvement of the incident management processes and procedures, ensuring compliance with regulatory requirements</p><p>You will provide leadership during major incidents, coordinating cross-functional teams and external partners, making high-level decisions to minimise impact and ensure swift recovery.</p><p>You will ensure incident resolution within service targets and will analyse metrics and reports on the performance of the incident management process.</p><p>A key part of the role is to lead the development of the organisational capabilities for incident management. You will promote organisational collaboration and ensure that incident management processes are understood and adopted across the organisation. </p><p>To perform this role, you will work collaboratively across stakeholder groups, actively networking with others to secure buy in and support of the processes and their ongoing management. You will also work with technical experts to establish and report against monitoring processes to ensure early warning detection and prevention of potentially service impacting events. </p><p>You will have experience of working within multi-disciplinary teams and of Agile methodologies, as well as an awareness of ‘health checks”’ and the role they play within those methodologies.</p><p>To be successful, you will also need to operate effectively in a fast paced, transparent, multi-discipline environment.</p><p>You will be an ITIL Foundation certificate holder, or hold equivalent expert experience of leading on Incident Management in an agile, multi-disciplinary organisation.</p><p><strong>Responsibilities</strong></p><ul><li>Designing and implementing different processes and procedures for different categories of incidents including, but not limited to, major incidents, information or security incidents, complex incidents and low impact incidents;</li><li>Establishing incident response teams or security incident response teams;</li><li>Provide leadership during major incidents, coordinating cross-functional teams and external partners, making high-level decisions to minimise impact and ensure swift recovery;</li><li>Enhancing preparedness through regular testing, training, simulations and development of incident response plans and playbooks;</li><li>Restoring service to users as quickly as possible, prioritising service continuity over permanent solutions;</li><li>Managing unplanned interruptions to a service or reductions in service quality;</li><li>Coordinating root cause analysis reports and the creation of Post Incident Review reports, ensuring that the audience for each is understood and maintained. Responsible for the management and completion of actions and activities resulting from PIRs;</li><li>Routing requests for help to appropriate functions for resolution;</li><li>Monitoring resolution activity;</li><li>Ensuring compliance with regulations and data privacy requirements;</li><li>Using automation and data-driven tools for earlier and faster incident detection and resolution;</li><li>Informing users, customers and key stakeholders of progress towards service restoration;</li><li>Look for opportunities to collaborate and improve processes, communicating with both technical and non-technical people;</li><li>Act as an expert contributor in ITSM service discussions across high risk and complex areas under constrained timelines.</li></ul><h4>Person specification</h4><p><em>Essential criteria</em></p><p>You will have the following skills, knowledge, and experience:</p><ul><li>Proven experience in an Incident Management lead role, showing a thorough understanding of technical concepts (including ITIL), and can explain how these fit into the wider Service Lifecycle within an agile delivery environment;</li><li>Working as part of a multi-disciplinary team to jointly implement a Service Management framework which delivers outcomes aligned with business needs, with a particular specialism in the incident/major incident space;</li><li>Practical knowledge of modern cloud-first architectures, leveraging cloud capabilities to design secure, scalable applications, while mitigating security risks in public cloud environments;</li><li>Can communicate technical concepts for multidisciplinary teams and stakeholders, ensuring mutual understanding and fostering strong relationships, particularly with operational colleagues;</li><li>Demonstrates an ability to successfully guide cross-discipline teams through an incident lifecycle and act as a lead communicator to a range of different stakeholder audiences and agendas;</li><li>A strong team ethos, showing a willingness to assist and support colleagues within a newly formed and evolving team. </li></ul><p><em>Desirable criteria</em></p><ul><li>Knowledge and experience in the problem management process, and an understanding of the links between incident and problem, would be desirable. </li></ul><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Qualifications</h4>ITIL Foundation<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,258, Infected Blood Compensation Authority contributes £13,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul><p>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p><strong>Application process </strong></p><p>As part of the application process you will be asked to complete a CV. Further details around what this will entail are listed on the application form.</p><p>You will also be asked to complete Behaviour statements as part of your application form.</p><p><strong>Selection process</strong></p><p>Candidates who are successful at sift will then be invited for an interview. </p><p>At interview, you will be assessed against Behaviours and Strengths.</p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – w/c 26th January.<br>Expected interview date/s – 5th - 10th February.<br>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 3 months from which further appointments can be made.</p><p>Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:ibca.recruitment@ibca.org.uk" target="_blank">ibca.recruitment@ibca.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1NTAmdmVyaWZ5PTMzNTRhOTI5NTljZTU1MTkwN2FmMzg3YWI4YWUyY2Mw" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

Infected Blood Compensation Authority

Incident Manager

HMRC Core Services Assistant Hub Officer

<h4>Job summary</h4><p>We are recruiting for an Assistant Head, Contract Management for the first-generation outsourcing, Army Collective Training Service (ACTS) contract. Collective Training is a high profile, critical service for the Army and the contract is expected to be let early in 2026. The contract value will be around £2.5bn, over a contract duration of 15 years. ACTS will be an especially complex contract with many existing contracts and services due to transfer into it in the early years.</p><p>If you are looking for a challenging, fast paced role, where you can join right at the beginning of a new contract and play a key role in how Army receives an outstanding, value for money service, this could be the role for you!</p><p>Army Commercial is one of four Front Line Command teams, alongside Navy, Air and Cyber &amp; Specialist Operations Command, responsible for working closely with the British Army to deliver innovative solutions to Defence requirements. We play an important role in supporting Defence by contracting for and managing a diverse portfolio of requirements. These range in value and complexity from long term commitments in specialist capability areas, to low value short term support contracts. We also contract for sales contracts generating income and supporting wider Defence engagement priorities.</p><p>The Army Contract Management team sits within the Army Commercial Team and is spread over several UK locations. The team are responsible for the commercial contract management of a wide-ranging portfolio of work. This ranges from several very high-value and complex contracts, to those of medium duration, value or complexity, and to lower value, shorter duration contracts.</p><p>You will also be a member of the Army Commercial Extended Leadership Team. This post provides an excellent opportunity to build on your existing skill set across a number of commercial disciplines and to raise your profile, with the support of the GCO to enable you to grow.</p><h4>Job description</h4><p>The role of Assistant Head, Contract Management is a key position within Army Commercial and will be the commercial lead for the management of the Army Collective Training Service (ACTS) contract, acting as the focal point for all contract management issues.<br></p><p>The requirement of the role is to deliver effective contract and supplier performance, while developing and sharing best practice and unlocking financial savings, benefits and / or performance improvements in the ACTS contract.<br></p><p>Key to achieving this will be the leadership, management and development of the brand new, ACTS Contract Management Team of four.<br></p><p>The role also includes working closely with the Army customer, in particular the Land Warfare Centre based in Warminster, and other stakeholders to understand their changing needs.<br></p><p>Please note that in the early years this role is planned to be responsible solely for the ACTS contract. However, over time the role may evolve to take on additional Army contracts and responsibilities.</p><p><strong>Locations</strong><br>The successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. When selecting your location listed in this job advert please be aware that this will be your contractual base location with a requirement to spend a minimum of 60% of your working time in this organisational workplace.</p><p>Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance.</p><p>This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.</p><h4>Person specification</h4><p>The successful candidate will:<br><br></p><ul><li>Manage contract and supplier performance, negotiating high value, strategic changes while ensuring value for money and compliance with policy<br><br></li><li>Assess the continued delivery of value for money against the ACTS contract, including examining the demand model and benchmarking to unlock savings, benefits and performance improvements<br><br></li><li>Develop excellent relationships with key supplier personnel and Army customers, working closely with them to address emerging issues and ensure that contract and benefit delivery is maintained<br></li><li>Develop and improve commercial acumen across the non-commercial community involved in managing or supporting the ACTS contract<br><br></li><li>Strategic Leadership and Resource Management - Align team operations and activities with strategic goals, ensuring prioritised resource allocation and effective performance management<br></li><li>Stakeholder Engagement and Collaboration - Build and maintain key relationships across the Army, MOD, and external partners to support delivery of commercial support<br><br></li><li>Capability and Team Development - Drive professional (including qualification attainment) and personal development, capability enhancement across teams, investing in staff, addressing skills gaps and maintaining awareness of future needs and changing requirements</li><li>Information and Data Management - Ensure that the team meet the required standards for recording information and data, and that all data reporting requirements (scheduled and ad hoc) are met<br><br></li><li>Support the Commercial Functional Leadership objectives<br><br></li><li>Work collaboratively with peers across the Commercial Function in the delivery of outputs, where required<br><br></li><li>Team Contribution – take part in wider activities that form part of the overall objectives of the Army Commercial team.</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Ability to manage risk and reward mechanisms in contracts and key performance indicators and to develop commercial recommendations for customers</li><li>Ability to effectively manage complexity, ambiguity and insufficient data when making high value and high-risk commercial decisions, escalating as may be required</li><li>The ability to challenge senior stakeholder decisions and non-delivery of contract benefits, while operating under pressure and delivering multiple workstreams within agreed timescales</li><li>The ability to actively develop and manage strategic relationships across suppliers, customers and other stakeholders to maximize contract outputs and benefits</li><li>The ability to provide practical advice and strategic direction to customers. To evaluate whether a contract and supplier is delivering maximum output and benefits, to then identify where improvements are required and adopt appropriate strategies</li></ul><h4>Benefits</h4><p>As a valued employee of the Government Commercial Organisation (GCO), you will have access to all the benefits the centre has to offer; including flexible working, generous benefits, Career Coaches, Mentors, L&amp;D, a Commercial College, active talent management and, most importantly, access to commercial projects that will far exceed the scale and complexity on offer elsewhere in the UK.</p><p>For existing Civil Servants: For full details of the impact on any move across the civil service on your existing terms and conditions, please read the candidate pack. Please note that any move across the Civil Service may have implications on your ability to continue to claim childcare vouchers. </p><p>Kindly refer to the following link for the GCF Rewards and benefits page.</p><p><a href="https://www.civil-service-careers.gov.uk/gcf-benefits/" target="_blank">https://www.civil-service-careers.gov.uk/gcf-benefits/</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p>Your application will be reviewed by a panel and should you be successful at sift we will invite you to attend a Virtual commercial Assessment and Development Centre (VADC). The panel will review results of the VADC and determine which candidates will go through to a subsequent final panel interview. </p><p><strong>Please be advised that the Virtual ADC is taking place on 5th February 2026 and will require a full day's attendance. </strong></p><p><strong>If you are invited to attend a virtual ADC, but for any reason are unable to meet the date outlined then please get in touch with the team on <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a> as soon as possible. The ADC is booked and paid for in advance by departments, therefore it is only in certain circumstances we are able to accommodate alternative dates. </strong></p><p>For full details of our process, and a likely timeline, please read the attached candidate pack. </p><p>Throughout our selection process, we will make decisions about your capability to do the job, based on evidence you provide against the Technical Skills (essential criteria) and your Job History (CV) that you will be asked to provide during the application process. Further help and advice on our application and selection process can be found at this web address <a href="https://www.civil-service-careers.gov.uk/gcf-how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/gcf-how-to-apply/</a></p><p>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. </p><p>Please see our candidate guidance for more information on appropriate and inappropriate use.</p><p><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/</a><br></p><p><strong>IMPORTANT: If you do not receive an acknowledgement of your application within 2 working days please contact: <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Hayley Parfitt</li><li>Email : <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should direct this to the Head of Commercial Resourcing Hub at the following email <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a> quoting the vacancy reference number (if applicable) and the details of your complaint. If you are not satisfied with the response you receive, you can contact the Civil Service Commission via the following web page: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNjUxMDUmdmVyaWZ5PWUzZGExZDNhZDQ2N2QyMzNmODcwMDUxN2QzYTYwMzY4JnJlcXNpZz0xNzY3NDEzOTQ1LTY5ZDk0M2I5ODdhYTE5ZTM2MjlhMjhkNzcxMWNmYzQ5ZDM5YTMxYmE=" target="_blank">Guaranteed Interview Schemes (GIS) Opens in new window</a> (pdf, 70kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MDEmdmVyaWZ5PWZjZjVjNDc4YzI5YzM2ZWRmMDQxYWUxZmRlOGM1ODBjJnJlcXNpZz0xNzY3NDEzOTQ1LTY5ZDk0M2I5ODdhYTE5ZTM2MjlhMjhkNzcxMWNmYzQ5ZDM5YTMxYmE=" target="_blank">429322 - Candidate Pack - MoD - Assistant Head, Army Commercial Contract Management Opens in new window</a> (docx, 761kB)

Assistant Head, Army Commercial Contract Management

<h4>Job summary</h4>At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more.<h4>Job description</h4><p>Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on.</p><p>In our world, it all matters.</p><p>Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them.</p><p><strong>Providing innovation to government partners.</strong></p><p><strong>Delivering best-in-class solutions.</strong></p><p><strong>Working at the cutting-edge of technology</strong></p><p><strong>It all matters.</strong></p><p><strong>Protect, secure and safeguard vital government services </strong></p><p>Joining our Cyber Security department, you’ll recruit, lead, coach and develop a team of Security Information Risk Advisors, driving a culture of high performance and continuous improvement. Working across cross-business processes and large programmes of work, you’ll identify potential security information risks associated with the acquisition, implementation and use of technologies.</p><p>Focusing on monitoring and mitigating risk, you’ll recommend controls and audit tests, providing input on the development of security policies, risk assessment and architecture for FCDO Services and our customers. Where security breaches arise, you’ll suggest solutions rooted in prevention, acting as a source of advice and guidance to management, and promoting security awareness across the organisation.</p><p><strong>Use your specialist skills to improve our technological resilience </strong></p><p>An established professional with an IS related qualification at NVQ Level 6 or equivalent, you’ll have extensive knowledge of technical and security tools and techniques. In a previous role, you’ll have analysed proposals, processes and practices, and identified security information risks.</p><p>As a leader, you’ll be engaging, motivating and knowledgeable, with excellent interpersonal and communication skills. On a personal level, you’ll be organised, proactive and decisive, capable of delivering at pace and to deadline. This is a fantastic opportunity to join an organisation that values you for you – and to use your skills for national good.</p><p><strong>Discover the support you need to grow your career further </strong></p><p>Working with us you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need.</p><p>Want to see your future team’s work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk.</p><p>All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website.</p><p><strong>It takes a diverse team to protect a diverse world.</strong></p><p>The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.</p><p><strong>Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.</strong></p><h4>Person specification</h4><p>We are looking for people with:</p><ul><li>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.</li><li>Extensive knowledge of technical and security tools and techniques</li><li>Experience analysing proposals, processes and practices and identifying security information risks</li><li>Line management experience</li><li>Strong influencing and interpersonal skills</li><li>Able to produce clear technical documentation</li></ul><h4>Qualifications</h4>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Making Effective Decisions</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.</li><li>Extensive knowledge of technical and security tools and techniques</li><li>Experience analysing proposals, processes and practices and identifying security information risks</li><li>Line management experience</li><li>Strong influencing and interpersonal skills</li><li>Able to produce clear technical documentation</li></ul><p>We only ask for evidence of these technical skills on your application form:</p><ul><li>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.</li><li>Extensive knowledge of technical and security tools and techniques</li><li>Experience analysing proposals, processes and practices and identifying security information risks</li><li>Able to produce clear technical documentation</li></ul><h4>Benefits</h4>Alongside your salary of £48,801, FCDO Services contributes £14,137 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role.</li><li>Annual leave starting at 25 days.</li><li>A culture encouraging inclusion and diversity.</li><li>A Civil Service pension.</li><li>Free shuttle bus available between central Milton Keynes and Hanslope Park</li><li>9 days per annum public and privilege days</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific questions.</p><p>Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.</p><p>Your CV should include:</p><ul><li> no personal identifying details</li><li> career history with key responsibilities</li><li> skills and experience</li><li> achievements</li><li> qualifications</li></ul><p>Your personal statement should outline your interest in the role.</p><p>Candidates will only be sifted on answers provided to the job specific questions which are outlined in the application form.</p><p>Those that are successful will be invited to a MS Teams or Face to face interview.</p><p>At the interview you will be asked a blend of questions on technical skills and behaviours.</p><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : FCDO Services Recruitment Team</li><li>Email : <a href="mailto:Fcdoservices.recruitment@fcdo.gov.uk" target="_blank">Fcdoservices.recruitment@fcdo.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Fcdoservices.recruitment@fcdo.gov.uk" target="_blank">Fcdoservices.recruitment@fcdo.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYxMTgmdmVyaWZ5PTk2ODgwYTI0YTYyZWY3MjNiMmIzNWFiNjZmZGNjODc5JnJlcXNpZz0xNzY4NTM3NzkzLTg2YzZhYjgyM2M3YTk0NDE1N2RjYmNlYjJmZWI5YmUzNmIwZWNjMzM=" target="_blank">Candidate pack Lead Security Architect Opens in new window</a> (pdf, 1756kB)

FCDO Services

Lead Security Architect

Department for Science, Innovation & Technology

AI Model Evaluations: Strategy & Delivery Lead

Cabinet Office

Assistant Parliamentary Counsel

<h4>Job summary</h4><p>Do you want to be at the heart of real Defence issues and play a key role in the United Kingdom’s (UK) national security?</p><p>Established in April 2016, the Defence Nuclear Organisation (DNO) delivers nuclear capability to deter threats and protect our nation.</p><p>The DNO oversees all defence nuclear business (excluding operations) and is responsible for providing nuclear deterrence; sponsoring the Defence Nuclear Enterprise (all the organisations, programmes and people that sustain the UK’s nuclear deterrent); and advising on UK nuclear policy, planning and international co-operation on nuclear matters.</p><p>The UK’s independent nuclear deterrent has existed for over 60 years to deter the most extreme threats to our national security and way of life, and that of our NATO Allies. To ensure that we have a credible and capable nuclear deterrent for as long as the security situation requires, we are building four new nuclear armed submarines – known as the Dreadnought Class – and replacing our nuclear warheads. These renewal programmes will utilise world-leading technology and are a showcase in science and engineering, highlighting the prowess of British industry. </p><p>Here at DNO we strongly believe that diversity and inclusion is not only the right thing to do but is also essential for a thriving and successful organisation. We know that diverse teams bring a wide range of perspectives, experiences and ideas, which lead to better decision-making, creativity and innovation. We have a culture where differences are celebrated and our people feel supported, included and empowered. Join us and be part of an organisation that truly values diversity and inclusion and makes a positive impact on the world. </p><p>Defence nuclear security is a cross-Enterprise effort, with every team and individual across the Enterprise playing a critical role. The DNO Security and Intelligence Division supports these efforts, ensuring that the Defence Nuclear Enterprise remains secure and assured now and in the future.</p><p>The Nuclear Security Policy Team, within the Security and Intelligence Division of DNO, is responsible for updating and maintaining clear, consistent, and recognised policy frameworks for nuclear security policy and Nuclear Material Accountancy and Control (NMAC). This role will be pivotal in leading a review of NMAC policy, supporting assurance activity with advice on policy application and working with stakeholders across MOD and with our suppliers.</p><p>This post is advertised at 37 hours per week.</p><h4>Job description</h4><p>NMAC policy exists to establish effective measures for accounting for and securing certain material critical to the current and future operation of the Defence Nuclear Enterprise. The core purpose of this role is to review, develop, publish, and maintain NMAC Policy. The role will also provide support to NMAC assurance activity. Additionally, the role will following the review and publication of updated policy support the development of standards and guidance related to NMAC and other security policy as and when required.</p><p>The role may also involve supporting other activities within the DNO Security &amp; Intelligence Division as required.</p><p>Key tasks of the post holder will include:</p><ul><li>Reviewing existing NMAC policy, standards and guidance.</li><li> Agree the scope and priority of the NMAC artefacts (policy, guidance, standards etc) required for development. </li><li>Propose and consult on updates and revisions to existing policy and other artefacts.</li><li> Develop policy that achieves outcomes that are equivalent to or better than that achieved in the civil sector including meeting the UKs obligations under the Non-Proliferation Treaty. </li><li> Working alongside the other teams in Defence to develop the NMAC capability that addresses optimisation and improvement recommendations. </li><li> Ensure and NMAC policy aligns to best civil nuclear practice. </li><li> Act as a security professional and role model, championing and sharing best practice throughout the DNO community, embedding security culture within DNO, and modelling Civil Service values to foster and develop the security profession across government.</li><li> Support the work of the wider Security &amp; Intelligence Division as required. </li></ul><p>Flexible and condensed working patterns can be considered for this post but due to security constraints the role is not suitable for hybrid working. Regular office attendance will be required. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application. </p><h4>Person specification</h4><p><strong>Essential Skills:</strong></p><ul><li>A strong background and experience of working in a policy development role.</li><li>The proven ability to gain technical subject matter expertise and use that knowledge to develop policy.</li><li>The ability to develop good working relationships with a wide range of stakeholders at all grades and ranks.</li><li>A background in or knowledge of nuclear security or protective security in a CNI sector.</li><li>Performing effectively to deadlines, maintaining focus in challenging situations and adapting to find solutions that meet needs of stakeholders, drawing on multiple personnel and teams to complete tasks.</li><li>Excellent communication skills, with experience in adapting products and approach to successfully engage a range of audiences.</li></ul><p><strong>Desirable skills:</strong></p><ul><li>Experience in leading policy development and or other complex projects with multiple stakeholders.</li><li>Previous experience of working in a policy role related to the Defence Nuclear Enterprise.</li><li>A working understanding of international and or UK nuclear safeguards</li><li>Previous experience of NMAC (or the civil nuclear equivalent).</li><li>An understanding of The Nuclear Safeguards (EU Exit) Regulations 2019.</li><li>An understanding of the ONR Nuclear Material Accountancy, Control, and Safeguards Assessment Principles (ONMACS).</li><li>A background in or knowledge of nuclear security or protective security.</li><li>An understanding of the Non-Proliferation Treaty.</li><li>An understanding of IAEA guidance and recommendation related to Nuclear Safeguards.</li><li>Previous experience of Defence or national security matters.</li><li>Experience of working with or in the Defence Nuclear Enterprise or with the civil nuclear sector.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Communicating and Influencing</li><li>Seeing the Big Picture</li><li>Leadership</li></ul><h4>Benefits</h4>Alongside your salary of £46,040, Ministry of Defence contributes £13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><p>The post does not offer relocation expenses.</p><p>External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.</p><p>Please Note: Expenses incurred for travel to interviews will not be reimbursed.</p><p>Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.</p><p>Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a>.</p><p>The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.</p><p>MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>This post is classed as ‘Reserved’ as per the Civil Service Nationality Rules. For further information please see the attached document.</p><p>Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style.</p><p>As part of the application process, you will be asked to complete:</p><ul><li>CV.</li><li>Personal Statement (maximum 750 words).</li></ul><p>Your CV should consist of your <strong>career history and skills/experience</strong>, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.</p><p>The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.</p><p>At<strong> Sift, </strong>you will be assessed on your CV and Personal Statement. </p><p>At <strong>Interview</strong> you will be assessed on the Behaviours - Working Together, Communicating and Influencing, Seeing the Big Picture, Leadership and your experience. </p><p>You will also be asked to deliver a short presentation on a policy that you have developed. Further details will be provided at the time.</p><p>The interviews will be conducted face to face MOD Main Building, London. </p><p>Candidates who are found to meet an acceptable standard at interview but are not successful in one of the advertised posts may be considered for similar roles within the Business Unit. Feedback will only be provided if you attend an interview or assessment.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: <a href="mailto:DBSCivPers-Resourcingteam3@mod.gov.uk" target="_blank">DBSCivPers-Resourcingteam3@mod.gov.uk</a> .</p><p>As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.</p><p>Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.</p><p>The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure</p><p>that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.</p><p>The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : DNO External Recruiting</li><li>Email : <a href="mailto:DNO-ExternalRecruiting@mod.gov.uk" target="_blank">DNO-ExternalRecruiting@mod.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DBSCivPers-Resourcingteam3@mod.gov.uk" target="_blank">DBSCivPers-Resourcingteam3@mod.gov.uk</a></li></ul><h4>Further information</h4>Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYxMDkmdmVyaWZ5PWM3Y2FmN2MyYzY0YTA0ZjdiZDQ3YWYzN2Y5NmNhZWM2JnJlcXNpZz0xNzY2NDY1MjUxLTRlZTI1ODdlZjdiZWYzZjE3NjAzZGEyZTI4Yzc1YjA3ODEyOGI4MGM=" target="_blank">20240731-Nationality_Requirements-Further_Information_for_Candidates_v2-O Opens in new window</a> (pdf, 67kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYxMTAmdmVyaWZ5PThkMTNmZWZmZjkyNjkxNTdkYzU4MDBiOWY5OWVmYjg1JnJlcXNpZz0xNzY2NDY1MjUxLTRlZTI1ODdlZjdiZWYzZjE3NjAzZGEyZTI4Yzc1YjA3ODEyOGI4MGM=" target="_blank">Candidate Information Opens in new window</a> (docx, 31kB)

Defence Nuclear Organisation Nuclear Material Accountancy & Control (NMAC) Policy Advisor

DIO – Graduate Town and Country Planner

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>RESEARCH ASSISTANT POSTS AT THE LAW COMMISSION - CRIMINAL LAW TEAM</strong></p><p>Details of these posts are set out in the separate Guide for Applicants available at: <a href="https://lawcom.gov.uk/how-to-apply/" target="_blank">How to apply – Law Commission</a></p><p><br>The general guide is available on our website, and Welsh translations of both the How to Apply guide and the General Guide are also provided on the website.<br><br>You <strong>MUST </strong>read the Guide for Applicants before applying. The skills and qualifications required for the posts, including minimum academic criteria are set out in the guide. If you attempt to apply without reading the guide first, your application is likely to fail automatically.</p><p>There is a separate recruitment campaign for each of our four legal teams. This campaign is for the Criminal Law Team. Please ensure you submit your application to the correct team. Please <strong>only apply to one team</strong>as it is not our practice to consider multiple applications.</p><p>The posts are offered on a fixed term basis of up to 103 weeks (two years), with the option for a 52-week (one-year) contract if preferred by the successful candidate.<br><br>If a large number of applications are received, a sift based on the lead experience of Legal Research may be held. If a large number of applications remain after the initial sift, an additional sift of all the remaining criteria will be done on those applications which passed the initial sift.<br><br><strong>The Law Commission</strong></p><p>The Law Commission is a statutory body set up under the Law Commissions Act 1965 to keep the law of England and Wales under review and to recommend reform where it is needed.<br><br>Its aims are:</p><ul><li>To ensure that the law is fair, modern, simple and as cost-effective as possible</li><li>To conduct research and consultations in order to make recommendations for reform for consideration by Parliament</li><li>To codify the law, eliminate anomalies, repeal obsolete and unnecessary enactments and reduce the number of separate statutes</li></ul><p>The Law Commission is an independent non-departmental body sponsored by the Ministry of Justice. Further information about the Law Commission and its work can be obtained from <a href="https://lawcom.gov.uk/about/" target="_blank">here.</a></p><h4>Person specification</h4>Please refer to Job Description<h4>Qualifications</h4>By September 2026, candidates should have completed two years of full-time legal studies (or part-time equivalent) and achieved results at first-class or good 2:1 level, with some first-class work. Applicants with a GDL/CPE plus LPC/BPC, or SQE 1 and 2, may also apply.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Motivational Fit</li></ul><h4>Benefits</h4>Alongside your salary of £40,014, Ministry of Justice contributes £11,592 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Ability, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13040?entityId=13040" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13040?entityId=13040</a>

Law Commission Research Assistant - Criminal Law Team (Ref:13040)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Overview of the job </strong></p><p>This is a management role within the National Probation Service (NPS).</p><p>The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit.</p><p><strong>Summary </strong></p><p>The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence.</p><p>In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.</p><p>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p><p>If relevant to the role, some out of hours working may be required</p><p><strong>Responsibilities, Activities &amp; Duties </strong></p><p>Senior Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.<br>• To provide effective management and leadership to the team<br>• To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards<br>• To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation’s strategic aims<br>• To ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required<br>• To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims<br>• To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues<br>• To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets<br>• To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback<br>• To promote a culture of innovation and continuous improvement to service delivery<br>• To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits<br>• In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role<br>• To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners<br>• To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team<br>• To undertake specific areas of responsibility as delegated by the Head of Operational Function.<br>• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes<br>• Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies<br>• To work within the aims and values of NPS and HMPPS</p><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.</p><h4>Person specification</h4>Please refer to Job Description<h4>Qualifications</h4>Applicants must have a Probation qualification.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Applicants must have a Probation qualification.</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13290?entityId=13290" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13290?entityId=13290</a>

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