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An opportunity has arisen for a motivated and enthusiastic individual to join the Councils successful Corporate Debt Team. The successful applicant would be expected to be proactive and motivated to: <ul><li>Collect outstanding debt due to the council specifically Council Tax, Business Rates, Housing Benefit Overpayments and Sundry Debt via appropriate collection methods through a variety of communication channels.</li><li>Deal with Council Tax and Business rates debt from Liability Order stage onwards making decisions on appropriate action.</li><li>Contacting residents and making payment plans in accordance with procedures.</li><li>Respond to residents’ enquiries via email, telephone and face to face.</li><li>Identify vulnerable customers and referring to help and support via the Councils Benefit and Financial Welfare team.</li><li>Collecting overdue income and reducing debt.</li><li>When required meeting residents either via Teams or face to face at Council premises to support and assist them. </li><li>Attending Liability Order Court hearings and dealing with resident’s enquiries. </li><li>Reviewing and monitoring different stages of debt and making decisions on the next steps.</li></ul>It is essential you have experience of working within a financial services environment such as Revenues and Benefits, credit control, account reconciliation or a similar related office environment. Additionally, you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. If this sounds like the role for you, then we would encourage you to apply today.The successful post holder will be subject to a Standard DBS check. Interviews will be held on 11-12 SeptemberIf you would like to have an informal discussion with the recruiting manager please call Karen Powell on 01634 333732Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Revenues and Benefits are seeking a Debt Recovery Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Corporate Debt Assistant

Children Matter in Medway - that was the feedback following the Inspection by Ofsted of Medway's Children's Services, who were recently rated 'GOOD'.Medway Council has recognised the need to build upon the current in-house services and develop its own residential children's home and workforce providing a stable, caring environment where children feel safe, secure, valued, and supported.This is an exciting opportunity to work in a new children's home. The property is set in a beautiful location in Upnor, offering the perfect setting for the home.We have recruited a strength-based management team and are looking to the next phase of recruitment. Our priority is to recruit a team of Support Workers, with the right values, behaviours and attitudes that match that of the management team and the wider workforce that is Medway Council. It is not essential to have direct experience of working in a children's home, but experience of working with children and young people would be beneficial.You must have a desire to work with children and young people and want to make a positive impact on their lives. The role is challenging and rewarding, and you will need to be resilient and empathetic as well as being a positive role model.No two days are the same, the work is varied, and the children are individuals with individual needs but as a general rule you will enjoy taking part in a wide variety of activities, encouraging of hobbies and interest, supportive of positive behaviour, show a keen interest in the children's education, promote healthy lifestyle and wellbeing, be a good listener and provide appropriate advice and guidance and encourage the development of life skills in preparation for adulthood and much more!The working environment is exceptional, with excellent facilities including a large garden with vegetable plots and a small orchard; there is ample car parking for staff and visitors. The interior has been renovated to a high standard and provides space for children to engage in a variety of activities.This is a fantastic opportunity to join Medway Council and all that working for a local authority has to offer. If you believe you have skills and are willing to learn and develop as a practitioner and are ready for a new challenge, we would like to hear from you.Please note we cannot offer sponsorship for this role Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Eden House are seeking to appoint Residential Support Workers. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4>About you</h4><ul><li>Educated to GCSE standard.</li><li>NVQ 3 – Level 3 Diploma (QCF) qualified in Children and Young People’s workforce (or equivalent) is desired but not essential, a willingness to work toward this qualification is essential.</li><li>Have experience of working with children and young people</li><li>Ability to develop an understanding of trauma informed care.</li><li>You will hold a full driving licence.</li><li>In return we offer you:</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice and counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></li></ul>Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including Upnor and the Hoo Peninsula. Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. Working at Medway Council means that you get to be part of a workforce, working alongside talented, professional colleagues to drive forward change to transform the lives of children.To ApplyPlease complete an online application.If you would like to email: Jessie Hammell, leaving a contact number and Jessie will call you for an informal chat.<a href="mailto:Jessie.Hammell@medway.gov.uk" target="_blank">Jessie.Hammell@medway.gov.uk</a> Shortlisted candidates will be invited to interview in person.We reserve the right to close this vacancy at any time prior to the closing date.This post is subject to an enhanced Children’s DBS check.For more information on our roles within Children’s Services please visit <a href="https://www.medway.gov.uk/childrenservicesjobs" target="_blank">https://www.medway.gov.uk/childrenservicesjobs</a><h4>Important Information</h4>Please note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.<h4>How to apply</h4>If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Residential Support Worker

At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential.As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and direction within your service area, ensuring practice and values deliver positive outcomes for children, young people and their families.You will also work closely with our key partners across education, health and police to influence across the system.A qualified social worker, you’ll be a collaborative team player with the ability to build and sustain strong staff teams. You will also have a relentless focus on practice and keeping children at the centre of our thinking and planning as we work together to achieve positive outcomes.Following the recent appointment of our permanent Assistant Director, we are now recruiting to three Heads of Service roles:<ul><li>First Response</li><li>Children’s Social Work Teams</li><li>Children and Young People with Disabilities</li></ul>This advert is Head of Service - First Response.<h4>Why Medway?</h4>Supportive culture: You’ll join a team that values collaboration, professional development, and staff wellbeing. Medway invests in its people—offering mentoring, training, and clear pathways for career progression.Leadership that listens: Senior leaders are visible, approachable, and genuinely invested in creating a culture of openness and accountability. Your voice matters at Medway.Recognition &amp; impact: Your work will not go unnoticed. Medway celebrates success and encourages innovation, giving you the platform you need to make a real impact.<h4>We are proud to offer a range of benefits including</h4><ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>Relocation package of up to £8,000.</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>About you</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent.</li><li>Be registered with Social Work England.</li><li>NVQ level 5 in Management or equivalent management qualification.</li><li>Extensive management experience including the management of change. </li><li>Significant experience directly related to the area of specialism.</li><li>Experience in successfully planning for and contributing to the Ofsted inspection process.</li><li>Extensive understanding of the legislative and policy framework around providing services to children, young people, and their families.</li><li>Experience of working within a Signs of Safety framework.</li><li>Evidence of continuous professional development.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li></ul><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Head of Service - First Response team

We are recruiting a Senior Practitioner Occupational Therapist at Caerphilly County Borough Council. Working hours: 18.5 Hours (Monday – Wednesday) Contract Type: Permanent/Part Time Location: Ty GraddfaTeam: Adult Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £20,755 - £22,355 and offer access to training and development opportunities. An exciting opportunity has arisen for you to join a well established community occupational therapy team to deliver OT services to adults with physical disabilities in the borough of Caerphilly.The successful applicant will be working with service users and their carers to undertake complex moving and handling risk assessments, as well as providing appropriate equipment and planning for appropriate adaptations.You will work with the Team Manager and other staff to ensure the team provides an appropriate service to the public within current legislation, regulations, guidance, and the Directorate’s policies and procedures.For the role, we ask that you have: <ul><li>An Occupational Therapist Qualification and registered with the Health Professions Council (HPC).</li><li>Knowledge of Health and Social Care legislation and current practice including Social Services and Well-Being Act 2014.</li><li>The ability to work as an autonomous practitioner within own scope of practice and knowledge base. This will include the ability to problem solve and make effective decisions.</li><li>A Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business purposes to travel throughout the community to visit service users in a variety of locations. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sean O`Brien/Lucy Davies on 07720144942/ 07786730825 or email <a href="mailto:obries@caerphilly.gov.uk" target="_blank">obries@caerphilly.gov.uk</a><a href="mailto:daviel7@caerphilly.gov.uk" target="_blank">daviel7@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.Applicants must have a professional occupational therapy qualification and Health &amp; Care Professions Council (HCPC) registration.





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Caerphilly County Borough Council

Senior Practitioner Occupational Therapist

We are recruiting a Night Care Assistant at Caerphilly County Borough Council. Working hours: 13.88 Contract Type: Permanent, Part Time Location: Ty Iscoed Residential HomeTeam: Provider Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £9,597 - £10,229 and offer access to training and development opportunities. Have you a passion for working in care and are you reliable and enthusiastic? Do you consider yourself a ‘night owl’?Ty Iscoed Residential Home is looking for a Night Care Assistant to work 1 night 1 week and 2 nights the other week on a rolling working pattern over any 7 days per week to provide personal care, emotional and practical support to older people living with a dementia within an environment that provides a homely atmosphere ensuring the rights, independence and well-being of people is supported and maintained.Experience of working with older people would be beneficial although not essential. You must have knowledge of the principles that underpin quality care e.g. dignity and choice. You must be able to communicate effectively, both verbally and in writing, possess clear understanding of the sensitive and confidential nature of the post and be courteous and responsive to the needs of individuals.This post is 27:45 hours every 2 weeks. Week 1 - 9 hours 15 minutes / Week 2 - 18 hours 30 minutesThese hours will be worked on a rotating basis, if you require further information on the available hours, please contact the recruiting manager using the details provided below. There will be opportunities to work additional hours.It is essential that applicants are in receipt of / working towards Level 2 in Care (Previously known as NVQ 2) or a willingness to achieve the qualification within a specified timeframe.For the role, we ask that you have: <ul><li>Knowledge of person-centred care.</li><li>The ability to work in partnership with residents, carers and families.</li><li>Experience of working as part of a team.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lee Mills on 01495 243189 or email <a href="mailto:millsl@caerphilly.gov.uk" target="_blank">millsl@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.The Social Care Wales (Registration) Rules 2023 set out the requirement for all residential childcare workers, domiciliary care workers, adult care home workers, residential family centre workers to be registered with Social Care Wales within six months from your start date in post.





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Night Care Assistant

We are recruiting a Senior Practitioner (Forensic) at Caerphilly County Borough Council. Working hours: 37 Hours Contract Type: Permanent, Full Time Location: Gwent Forensic Service, St Cadoc's HospitalTeam: Community Mental Health This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £41,511 - £44,711 and offer access to training and development opportunities.This post attracts a Market Supplement of £2,863 per annum on receipt of the AMHP Qualification, in addition to the annual salary, which will be paid in 12 monthly instalments.An exciting opportunity has arisen for a permanent Senior Practitioner post in the Gwent Forensic Team. You will be co-located with health colleagues from Aneurin Bevan University Health Board and have a good understanding of the needs of the service. You will be able to work autonomously whilst having the skills to work in a multi agency setting.Gwent Forensic Service supports people who, as a consequence of their mental health problems, have had contact with the legal system and require a safe and secure environment such as specialist inpatient units and secure hospitals and community settings that enables them to receive a wide range of treatments, therapies and care to assist in their recovery.This will require the postholder to work with a wide range of professionals including the Ministry of Justice, GPs, Social Services, the Police, other Local Health Boards and Third Sector organisations, to ensure positive outcomes and risk management.If you do not hold the Approved Mental Health Professional Award you will be expected to undertake this training in order to fulfil the role. For the role, we ask that you have: <ul><li>A Diploma or Degree in Social Work or equivalent predecessor qualification.</li><li>Successful completion of the Consolidation of Practice Programme within the first three years of practice (if qualified after 1 April 2016).</li><li>Ability to undertake assessments with people experiencing mental illness.</li><li>Experience of working with people experiencing or recovering from Mental Illness.</li></ul><ul><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business purposes to attend meetings.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Julie O'Brien on 02920 855020 or email <a href="mailto:obriej2@caerphilly.gov.uk" target="_blank">obriej2@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.You must possess a Diploma/Degree in Social Work or predecessor and be registered as a Social Worker with Social Care Wales (or able to transfer from another recognised body). The current registration requirements state that completion of the Consolidation of Practice qualification within your first 3 years of practice is mandatory (if you qualified after 1st April 2016). Failure to successfully complete this qualification will result in you being unable to renew your Social Work Registration or practice as a Social Worker.





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Senior Practitioner (Forensic)

We are recruiting an Occupational Therapist at Caerphilly County Borough Council. Working hours: 37 Contract Type: Permanent, Full Time Location: Ty GraddfaTeam: Community Resource Team This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £37,938 - £40,476 and offer access to training and development opportunities. An exciting opportunity has arisen for 2 x Occupational Therapist to work in our well-established and experienced Community Resource Team. The Occupational Therapist’s mainly support with the reablement cases but may also be asked to provide advice in relation to moving and handling and equipment/ adaptations to promote independence.The focus is on supporting individuals to achieve their wellbeing outcomes, promoting a multi-disciplinary approach. We can support newly qualified Occupational Therapist’s to progress and encourage a culture of continuing professional development.For the role, we ask that you have: <ul><li>A Diploma or degree in Occupational Therapy.</li><li>Experience of supporting individuals to maximise their independence.</li><li>Commitment to working on a flexible rotational basis between services.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lisa Hutton on 07825 634167 or email <a href="mailto:HUTTOL@caerphilly.gov.uk" target="_blank">HUTTOL@caerphilly.gov.uk</a> / Annie Jenkins on 07545 083730 or email <a href="mailto:JENKIA4@caerphilly.gov.uk" target="_blank">JENKIA4@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.Applicants must have a professional occupational therapy qualification and Health &amp; Care Professions Council (HCPC) registration.





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Occupational Therapist

We are recruiting a Social Worker at Caerphilly County Borough Council. Working hours: 37 Contract Type: 1 x Full Time, Permanent / 1 x Full Time, Fixed Term Until 30th August 2026 Location: Tredomen / HybridTeam: Older People This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £37,938 - £40,476 and offer access to training and development opportunities. The successful applicant will be joining a well-established, person-centred, outcomes focused social work team.You will provide a timely and responsive assessment care management service to older people with physical difficulties. They will also deliver an assessment care management service to adults aged over 65 with mental health issues, and younger people with dementia, who are considered to require care and support to maximise and maintain their independence and dignity.For the role, we ask that you have: <ul><li>A Diploma / Degree in Social Work or predecessor qualification</li><li>An understanding of the physical and emotional needs of Vulnerable Adults including older people and people with disabilities</li><li>Experience of assessment and care planning</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Andrew Parr on 07733364833 or email <a href="mailto:PARRA@caerphilly.gov.uk" target="_blank">PARRA@caerphilly.gov.uk</a> / Claire Shott on 07789718501 or email <a href="mailto:SHOTTCL@caerphilly.gov.uk" target="_blank">SHOTTCL@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.You must possess a Diploma/Degree in Social Work or predecessor and be registered as a Social Worker with Social Care Wales (or able to transfer from another recognised body). The current registration requirements state that completion of the Consolidation of Practice qualification within your first 3 years of practice is mandatory (if you qualified after 1st April 2016). Failure to successfully complete this qualification will result in you being unable to renew your Social Work Registration or practice as a Social Worker.





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Social Worker

We are recruiting Leisure Attendants at Caerphilly County Borough Council. Working hours: 0 hours Contract Type: Casual/Relief Location: Various Locations in the Borough This is an exciting opportunity to join Team Caerphilly and provide support across the wider Sport and Leisure Services team . We pay an attractive salary of £12.85 per hour and offer access to training and development opportunities. The role is customer facing in a busy leisure environment and all applicants should be flexible with regards to evening and weekend work. A positive 'can do' attitude is required along with the ability to communicate effectively across a broad spectrum of people.The successful candidate will play a key role in ensuring the smooth operation of leisure centre daily life. Key functions of the role include;<ul><li>Lifeguarding of a busy swimming pool.</li><li>Off pool activities including hall change overs and equipment set up.</li><li>Completing of cleaning duties and checklists.</li><li>Attendance at monthly staff training sessions.</li></ul>This is a relief post that will include evening and weekend work at one or more of CCBC's Leisure facilities.Teaching or Coaching qualification and Customer Service are desirable but not essential.For the role, we ask that you have: <ul><li>An up to date Level 2 Award in Pool Lifeguarding or equivalent as well as a valid First Aid at Work qualification.</li><li>An understanding of the principles of customer care.</li><li>Experience of working in customer focused environments. </li></ul>We have excellent benefits including the Local Government Pension Scheme and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lydia English/John Munkley on 01495 248100/ 07933174374 or email <a href="mailto:englil@caerphilly.gov.uk" target="_blank">englil@caerphilly.gov.uk</a><a href="mailto:munklj@caerphilly.gov.uk" target="_blank">munklj@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.





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Attendant

We are recruiting a Cleaner at Caerphilly County Borough Council. Working hours: 0 Contract Type: Relief / Casual Location: Various Locations in the BoroughTeam: Building Cleaning This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £12.26 per hour and offer access to training and development opportunities. Caerphilly County Borough Council is committed to paying the real Living Wage. The advertised salary for this post therefore includes a pay supplement.Building Cleaning is a very diverse front line operation providing a cleaning service for all CCBC buildings/establishments throughout the borough. We are looking for an enthusiastic new member of staff to join our team as a cleaner at Caerphilly Leisure Centre.You may be required to work alone or as part of a team.No experience is necessary as full training will be provided but the right candidate will be able to work independently and to a high standard, have a flexible approach to work but be reliable and a good team player with a willingness to support others where necessary.For the role, we ask that you have: <ul><li>The ability to follow instructions and work to agreed level of productivity.</li><li>The ability to work as part of a team and support and help others in the workplace.</li><li>Willingness to undertake training as required within the role.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Julie Howe on 07717467417 or email <a href="mailto:howej@caerphilly.gov.uk" target="_blank">howej@caerphilly.gov.uk</a> / Kayleigh Morgan on 07789371803 or email <a href="mailto:morgak8@caerphilly.gov.uk" target="_blank">morgak8@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.





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Cleaner

We are recruiting a Procurement Officer at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) Contract Type: Permanent, Full time Location: Ty PenalltaTeam: Procurement and Information Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £34,314 - £37,035 and offer access to training and development opportunities. The successful candidate will be under the general direction of the Commercial Lead Procurement &amp; Collaboration and Principal Procurement Officer. You will be supporting and advising on procurement procedures for Housing with several important and high-profile projects aligned to the Council’s forward work programme.The postholder will Implement the Council’s standing orders for contracts, procurement strategy, corporate objectives and advocating local &amp; national policies &amp; initiatives. You will also be supporting the Transformation Programme (Team Caerphilly)For the role, we ask that you have: <ul><li>5 GCSEs Grade A* – C or qualifications set at a similar level on the Credit and Qualifications Framework.</li><li>A member of the Chartered Institute of Purchasing and Supply or actively studying towards the institute’s examinations.</li><li>Minimum of 12 months experience in a large purchasing organisation.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to visit Council offices which are not on bus routes to attend meetings and support service areas. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Craig Taylor/Ian Evans on 01443 864826/ 01443 863157 or email <a href="mailto:tayloc6@caerphilly.gov.uk" target="_blank">tayloc6@caerphilly.gov.uk</a><a href="mailto:evansi1@caerphilly.gov.uk" target="_blank">evansi1@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.





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Procurement Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a dedicated Service Improvement Officer to drive enhancements within the Housing Needs Service. This role is pivotal in ensuring the delivery of high-quality services that align with legislative requirements, corporate standards, and best practice. The successful candidate will lead the development and implementation of improvements to the HPA2 Locata system, enabling the service to fully leverage its capabilities. Using performance data and customer feedback, the Service Improvement Officer will identify areas for development and create actionable improvement plans. They will design and manage a programme of service reviews, ensuring that recommendations are effectively implemented. A key part of the role involves analysing customer complaints, conducting quality checks, and constructively challenging teams and managers to ensure continuous improvement. The postholder will also oversee the collection and submission of data to the Department for Communities and Local Government, contributing to a national understanding of homelessness and its societal impact. Additionally, they will support the creation, monitoring, and evaluation of a learning and development programme for staff across the Housing Needs Service, helping to build a knowledgeable and responsive team. About You The successful candidate will have: <ul><li>Experience working in a front facing team interviewing and assessing clients need for assistance.</li><li>Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.</li><li>To be a confident, engaging communicator, able to positively handle contact.</li><li>Ability to train and coach colleagues.</li><li>To be able to understand complex data and the ability to produce user friendly reports and analysis</li><li>To have strong quantitative and qualitative research skills with a good understanding of a range of research, data analysis and evaluation methods, as well as a solid understanding of homelessness services.</li><li>Ability to work unsupervised, prioritise workloads and achieve targets and deadlines.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=24826&amp;hashed=1385163451" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Service Improvement Officer

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<h2>Job introduction</h2>The Governors wish to appoint a personable, organised, motivated, flexible and committed Admin Assistant to work in our busy school office 5 days a week (full time) or, two people to form a job share making up 3/2 days a week (part time).&nbsp;Salary per annum: &nbsp; &nbsp;&nbsp; &nbsp;&nbsp;<ul>
<li>£25,788 - £26,203 (8am – 4.15pm, 5 days a week) or;</li>
<li>£15,472 - £15,721 (8am – 4.15pm, 3 days a week) or;
</li>
<li>£10,315- £10,481 (8am – 4.15pm, 2 days a week) or.</li>
</ul>Hours per week:<ul>
<li>
One person: 5 days a week (38 hours 45 minutes or 35 hours a week), or;</li>
<li>
Two people:&nbsp; Person one - 3 days a week as part of a job share (23 hours 15 minutes or 21 hours a week) Person two - 2 days a week as part of a job share (15 hours 30 minutes or 14 hours a week).</li>
</ul>Applicants will provide general administrational support to the school, under the guidance of the Headteacher and School Business Manager. The successful applicant will be responsible for overseeing the Front of House. This is a fast paced role and varies day to day.&nbsp;Paid weeks per year: 38 (inclusive of holiday entitlement)Start date: Mid – end September or 1st October 2025 &nbsp;<h2>About the role</h2>The successful applicant will support the Catholic vision of our school. The successful applicant will have excellent inter-personal and communication skills in order to liaise and communicate with colleagues, pupils, visitors and others constructively - face to face, email, Ping and phone. They will use their own initiative, as well as their experience and knowledge to deal with differing queries and make decisions to carry out tasks productively. The successful applicant will have a good level of literacy and numerical skills as well as a range of computer skills and will need to use these with confidence. They will work well under pressure and prioritise tasks effectively.&nbsp;Please contact Rachel Breen via email <a href="mailto:rachelbreen@cottesmore.brighton-hove.sch.uk" target="_blank">rachelbreen@cottesmore.brighton-hove.sch.uk</a>&nbsp; if you would like to find out more information about our school and talk about the role. &nbsp;Closing date: 9am Monday 25th August 2025 (only successful candidates will be contacted)&nbsp;Interview date: 4th and 5th September 2025How to apply: Completed application forms accepted by email direct to the school office: <a href="mailto:rachelbreen@cottesmore.brighton-hove.sch.uk" target="_blank">rachelbreen@cottesmore.brighton-hove.sch.uk</a>. The application pack is obtainable from the school website <a href="https://www.cottesmore.brighton-hove.sch.uk/page/job-vacancies/" target="_blank">https://www.cottesmore.brighton-hove.sch.uk/page/job-vacancies/</a>&nbsp;Telephone: (01273) &nbsp;555811Website: <a href="https://www.cottesmore.brighton-hove.sch.uk/%C2%A0" target="_blank">https://www.cottesmore.brighton-hove.sch.uk/</a>We look forward to receiving your application.&nbsp;<h2>Additional information</h2>Please ensure you apply with Catholic Education form, downloaded from below or&nbsp;<a href="https://www.catholiceducation.org.uk/" target="_blank">Catholic Education Website</a>Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.<h2>Company information</h2>Brighton &amp; Hove Schools - Taking Action for EqualityCottesmore St Mary Catholic Primary School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment.Brighton &amp; Hove Schools do not accept CV or resume.

Brighton & Hove City Council

Admin Assistant – Front of House

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<h2>Job introduction</h2>We are looking to appoint an Attendance Team Administrator to help improve the school attendance.&nbsp;School attendance is crucial for a child’s academic success, social-emotional development, and overall well-being. Being around teachers and friends in a school is the best way for pupils to learn and reach their potential. Time in school also keeps children safe and provides access to extra-curricular opportunities and pastoral care.Paid weeks per year: 45.05&nbsp;(inclusive of holiday entitlement)Fixed term:&nbsp;One year contractStart date: From October 2025 or sooner&nbsp;<h2>About the role</h2>This is an exciting opportunity to be part of the Attendance Support Team whose goal is to improve school attendance. &nbsp;You will provide administrative support to the school’s Education Welfare Officer. This administrative support will &nbsp;include:&nbsp;<ul>
<li>Sending out attendance letters to families</li>
<li>Attending attendance meetings with the Education Welfare Officer</li>
<li>Calling parents/carers regarding the reasons for their child’s non-attendance&nbsp;</li>
<li>Chasing up medical evidence for pupils’ absence</li>
<li>Adding late pupils to the school detentions systems</li>
<li>Tracking late pupils and issuing letters accordingly</li>
<li>Calling and reminding parents/carers of Attendance Support Meetings</li>
<li>Disseminating attendance information in a timely manner to Heads of Year and Pastoral Support Teams.&nbsp;</li>
</ul>We are keen to hear from someone who has excellent administrative skills, good numeracy and literacy skills and very good ICT skills.In return for your commitment, we will offer:&nbsp;<ul>
<li>A friendly, supportive and dynamic workplace.</li>
<li>A professionally stimulating and collaborative working environment.</li>
<li>A commitment to professional development.</li>
</ul>Working Hours:&nbsp;<ul>
<li>8am to 4.30pm with a 20-minute paid break less 30 minutes’ lunch break (8 hours) Mondays&nbsp;</li>
<li>8am to 3.45pm with a 20-minute paid break less 30 minutes’ lunch break 7.25 hours/day (Tuesdays to Fridays).</li>
</ul>Closing date: Midday Monday 8 September 2025Interview date: Shortlisted applicants will be invited to attend an&nbsp;interview week commencing 15 September 2025How to apply: Completed application forms accepted by email direct to the school office: <a href="mailto:personnel@longhill.org.uk" target="_blank">personnel@longhill.org.uk</a> &nbsp;Telephone:&nbsp;(01273) 304086Website: <a href="https://longhill.org.uk/about-us/vacancies/" target="_blank">https://longhill.org.uk/about-us/vacancies/</a><h2>Additional information</h2>Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.<h2>Company information</h2>Brighton &amp; Hove Schools - Taking Action for EqualityThe School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Brighton &amp; Hove Schools do not accept CV or resume.

Admin Assistant

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We are a relatively new Council and as such are looking for talented individuals to join our Learning and Development team, to support the development needs of our workforce to ultimately provide the best quality services for our residents.You will support the effective and efficient implementation of our people strategy through the design and delivery of Organisational Development &amp; Learning initiatives.We are passionate about investing in our workforce and offer the opportunity to study for CIPD qualifications via our apprenticeship routes.We are looking to fill two posts, and are happy to discuss flexible working options with applicants.&nbsp;<h2>Additional information</h2>You don’t need experience across all aspects of the job as that will form part of your development journey, but you will need a strong background in the design, development and delivery of learning programmes. You should also be able to deliver in both face-to-face and virtual classrooms, as these are both essential to the role.&nbsp;You should be professionally curious and able to identify creative and interesting ways to develop our staff across a wide range of services. You will need excellent interpersonal and communication skills to support learners at all levels of the organisation.You will need to be flexible and able to adapt your work to changing business needs, and you should have strong organisation skills and comfortable working in a busy office environment as part of a wider HR team.&nbsp;If this sounds like you, we’d love to hear from you!<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Learning and Development and Change Advisor

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<h2>Job introduction</h2>Job Title: Customer Service AdvisorA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; &nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!Our Customer service team is expanding and we are excited to be searching for 20 new Customer Service Advisors to join our team to provide advice and information in relation to all city council and partner agency services.The Role:<ul>
<li>The Customer Service Advisor will own individual enquiries, complaints, and customer requests through to resolution</li>
<li>Responsibility of the Customer Service Advisor will be to provide first contact resolutions to our city’s residents and customers through the Contact Centre and e-Contact always maintaining the highest standard of customer service</li>
<li>As an experienced Customer Service Advisor you will contribute to the process of continually improving Customer Access to quality, cost effective services</li>
<li>As a ‘front of house’ role, a Customer Service Advisor will promote a positive image of Liverpool City Council, working as part of an integrated team</li>
<li>In order to deliver a first call service as a Customer Service Advisor, you will be fully proficient in all aspects of those services delivered through the Liverpool City Council Contact Centre, inclusive of dealing with customer enquiries via multi-channel contact. Full training will be given</li>
<li>Providing accessible and comprehensive information and advice to customers on all Liverpool City Council services, by keeping up to date with all aspects of services delivered through Customer Access Contact Centre is instrumental to the role of the Customer service advisor</li>
<li>Being a key team player as a Customer Service Advisor, you will be a self-starter who is able to own enquiries through to resolution and confidently use software systems such as Microsoft tools, email, and intranet/internet</li>
<li>As an ambitious Customer Service Advisor, you will be will be willing to evolve and adapt in line with business demand and customer trends using transferable skills to adapt methods of contact and drive improvement</li>
</ul>The working hours for the posts are 08:00 to 18:00, Monday to Friday (excluding bank holidays).&nbsp;Work patterns can be changed in line with business requirements and notice will be provided for any changes of working pattern in line with corporate policy.This role requires a Basic DBS and Baseline Personal Security Standard (BPSS).&nbsp;BPSS (Baseline Personnel Security Standard) is the required level of screening for any individuals working with or on behalf of a government department. Basic DBS certificates contain any convictions or cautions that are unspent.Our offer to you:<ul>
<li>&nbsp;At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (Role dependent) -&nbsp;A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension scheme –&nbsp;option to join the AVC scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing -&nbsp;offer including Employee assistance programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date: midnight on Sunday 24 August 2025 Shortlisting date: from Monday 25 August 2025 onward Interview format/dates: there will be a two-stage interview process. Telephone interviews will be held between 22 and 26 September 2025.&nbsp;If successful at this stage, candidates will be invited to a face-to-face interview which will be held between 29 September and 3 October 2025.We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Sarah Kelly at <a href="mailto:sarah.kelly@liverpool.gov.uk" target="_blank">sarah.kelly@liverpool.gov.uk</a>.Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

Customer Service Advisor

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PRINCIPAL OFFICER - PRIVATE HOUSING REGULATION AND FIRE SAFETYWe are thrilled to offer a compelling opportunity for an experienced and highly skilled Principal Officer to join our dedicated Private Housing and Environmental Health Standards team. This pivotal role is focused on ensuring fire safety compliance in high-rise and mid-rise residential buildings within the private rented sector.As Principal Officer, you will lead a specialist fire safety team, providing expert advice, driving policy development, and collaborating closely with key stakeholders including developers, leaseholders, landlords, managing agents, the Joint Inspection Team (JIT), the London Fire Brigade, Greater London Authority, Building Safety Regulator, and the Ministry of Housing, Communities &amp; Local Government. Your leadership will be critical in shaping fire safety standards and enforcement strategies that protect thousands of residents.We are seeking a committed professional with extensive expertise in fire safety legislation, including the Housing Act 2004, Building Safety Act 2022, and Fire Safety Act 2021. The ideal candidate will possess a strong background in fire risk assessment for tall buildings, the ability to interpret complex technical reports, and proven experience managing enforcement actions confidently and effectively.This role offers a unique chance to make a real difference in resident safety and influence regulatory standards at a strategic level. In recognition of the specialist skills required, we offer a competitive £5,000 market supplement alongside the Grade PO5 salary.You will be supported by experienced Senior Officers and a Team Manager, with access to ongoing professional development including CPD, external training, and reimbursement of professional fees. We are also proud to offer flexible working arrangements, including hybrid working, to promote a healthy work-life balance.If you are a fire safety professional ready to step into a highly impactful and rewarding role, we encourage you to apply and join our passionate team committed to safer homes for all.For more information or to make an application, please visit <a href="https://jobsearch.royalgreenwich.gov.uk/jobs/job/Principal-Officer-Private-Sector-Housing-Regulation-and-Fire-Safety/170" target="_blank">jobsearch.royalgreenwich.gov.uk</a>Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Private Sector Housing Regulation and Fire Safety

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced Senior Social Worker to join our Children with Disabilities team. The Children with Disabilities team are responsible for supporting children with disabilities and their families by assessing needs, creating tailored support plans, and coordinating services. The team works to ensure the safety, well-being, and inclusion of children with disabilities, advocating for their rights and helping them access vital resources and opportunities.This is a permanent position with the flexibility of full-time or part-time hours.In this role, you will provide expert guidance, support, and continuous development to your colleagues. While you’ll manage a smaller caseload to focus on mentoring, your impact will be far-reaching as you shape best practices and support the most vulnerable families.As a Senior Social Worker, you’ll play a key role in direct service delivery, offering technical support and professional consultation. You’ll also take on leadership responsibilities, providing direction and acting as a role model within the team.Key Responsibilities:<ul><li>Provide expert advice, mentoring, and technical support to colleagues, ensuring that high standards of care and practice are maintained.</li></ul><ul><li>Step in for the team manager when needed.</li><li>Lead on specific cases, supporting families with complex needs, using a strengths-based approach to build trust and improve outcomes.</li><li>Supervise and support the professional development of team members, driving continuous improvement.</li></ul><ul><li>Help shape our services through innovative practices that meet the unique needs of children with disabilities.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>About YouWe are looking for an individual who is passionate about social work, and who possesses the following skills and experience:Essential Criteria:<ul><li>A qualified Social Worker registered with Social Work England, driven by a passion for improving outcomes for children and their families through a strengths-based approach.</li><li>Well-versed in relevant childcare legislation, including ‘Working Together to Safeguard Children’ and fostering regulations.</li><li>Skilled at building effective, trust-based relationships with children, young people, and their families.</li><li>Committed to developing purposeful, outcome-focused relationships with families, based on mutual respect and partnership.</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Mike Brown, Interim Head of Children with Disabilities, on <a href="mailto:mike.brown@n-somerset.gov.uk" target="_blank">mike.brown@n-somerset.gov.uk.</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

Senior Social Worker x 2, Children with Disabilities Team

Job Title: Youth Justice Audit &amp; Review Manager Starting Salary: £48,226 progressing to £53,459 per annum per annum + Market Enhanced Payment Hours: 37.0 Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Are you passionate about promoting best practice, strengthening services, and achieving positive outcomes for children and victims?We are looking for an Audit and Victim Practice Manager to join the Youth Justice Service. The successful applicant will be responsible for driving continuous improvement in Youth Justice practice, promoting best practice and ensuring positive outcomes for children and victims.They will also hold operational responsibility for victim services within Youth Justice, including the supervision of victim workers and the development of victim-related practice, ensuring that the needs of victims are met in line with statutory guidance and best practice.<h4>About the role</h4>Key fundamentals of this role will see the postholder deliver:<ul><li>Develop and implement audit frameworks, ensuring practice aligns with national standards and inspection requirements.</li><li>Support the wider management team to embed learning from audits into operational practice and service development, including the design and delivery of practice development sessions</li><li>Supporting the delivery of the Youth Justice Quality Assurance Framework</li><li>Leading on the development of victim-related practice across the YJS</li></ul>Further details of this is as follows:<ul><li>Supporting the development and maintenance of audit and quality assurance processes, ensuring that AssetPlus assessments and the work with victims, and children and families meet external inspection requirements, and enable the Youth Justice Service to monitor and evaluate the effectiveness of its arrangements to support children and victims.</li></ul><ul><li>Working in partnership with wider YJ managers to coordinate delivery and maintain oversight of regular cycle of auditing across Youth Justice. Following which, maintain audit trackers and analyse findings to produce high-quality reports which summarise findings and make recommendations on how practice can be improved. This includes undertaking several audits a month alongside wider coordination.</li></ul><ul><li>Working with Senior Leaders, sharing findings from quality assurance activity and agreeing actions plans to address any areas of development.</li></ul><ul><li>Sharing learning from quality assurance activity with the workforce, both 1:1 and group sessions, through delivery of presentations and practice development sessions.</li></ul><ul><li>Support the YJ Service Managers as needed with developing and reviewing policy and practice guidance in accordance with national legislation, guidance, and service requirements.</li></ul><ul><li>Lead the strategic development and operational implementation of victim-related practice, ensuring alignment with national standards, legislative frameworks, and local priorities. This includes fostering multi-agency collaboration and embedding best practice to enhance outcomes for victims within the youth justice system.</li></ul><ul><li>Oversee the continuous monitoring and evaluation of victim service delivery, using data-driven insights and victim feedback to identify areas for improvement and lead initiatives that respond to emerging needs and trends.</li></ul><h4>About you</h4>Essential:<ul><li>Hold Social Work qualification and SWE registration professionally qualified with substantial post-qualification experience in Youth Justice</li><li>In-depth knowledge of legislation, statutory guidance, and best practice relevant to Youth Justice and victim services</li></ul><ul><li>Experience in completing in-depth audits of children’s records, analysis and high-quality report writing.</li><li>Experience of managing staff and developing effective partnerships with key agencies (Police, Probation, Courts etc.).</li></ul><ul><li>Strong written and verbal communication skills</li></ul><ul><li>Proficient in the use of Microsoft IT package</li></ul><ul><li>Proven ability to coach and mentor staff, fostering a culture of learning and continuous improvement.</li><li>Ability to travel to office bases at short notice for duty and other essential operational requirements, including periods of increased scrutiny or service review.</li></ul>Desirable:<ul><li>Experience of undertaking research and producing complex reports or documents</li><li>Experience of interpreting and analysing the impact of legislation and policy on service delivery.</li><li>Experience of Child View – Youth Justice Case management system</li><li>Experience of a Youth Justice HMIP inspection.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via: Job profiles - Health and social careThis is a crucial role which provides an opportunity to demonstrate real impact and drive practice improvement, supporting children in achieving positive change whilst also keeping them and local communities safe.To hear more about this opportunity please contact Robert Samuel for an informal discussion about the role (<a href="mailto:robert.samuel@hertfordshire.gov.uk" target="_blank">robert.samuel@hertfordshire.gov.uk</a>)&nbsp;Interview Date: 1st SeptemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Youth Justice Audit & Review Manager

Job Title: SEND Implementation &amp; Support Officer Starting Salary: £38,220 progressing to £41,771 per annum Hours: 37 Base Location: Apsley, Hemel Hempstead with countywide travel required. Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Do you have experience of working operationally with children and their families, a depth of knowledge of special educational needs and disabilities (SEND), a strong knowledge of the Statutory SEND Process and experience of implementing strategies for children and young people with SEND?The SEND Implementation Support and Statutory Assessment Team are a group of SEND professionals who work closely with SENCos, professionals and families to help schools work out the best ways of supporting a child or young person’s additional needs in school. We are there to answer your questions, however simple, and work together with schools and settings to find solutions to the more complex challenges.An opportunity has arisen to join our team. We are seeking a dynamic individual, experienced in supporting young people with special educational needs, to join our team as a SEND Implementation Support Officer. In this role you would act as a bridge between services, schools and parents, providing support with the implementation of SEND strategies.<h4>About the role</h4>This role will see you:<ul><li>Support SENCos to understand provision on an EHC plan, and to arrange and plan delivery of first implementation, including supporting with school’s considerations of placement in line with consultation processes</li><li>Delivering quality checks on behalf of the authority for new plans – e.g. section F checklist</li><li>Attending decision making forums in order to support quality decision making and supporting settings identified with perceived high levels of need through these forums</li><li>Develop and secure the highest standards of achievement and inclusion for children and young people with SEN through effective support for schools within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.</li><li>Take responsibility for the preparation of information for schools but also parents and young people, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools.</li><li>To work collaboratively with professionals across education, health and care services to ensure effective case management, integrated working practice and successful outcomes for children, including supporting mediation and appeals.</li><li>To participate in planning around phase transfer – working with groups of schools</li><li>To participate, as required, in a range of meetings with other professionals and parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.</li><li>Contribute to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up to date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.</li><li>To input and maintain accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience working in schools with children and young people with SEND.</li><li>Knowledge of support across a range of SEND including an understanding of strategies, approaches, and current interventions and how they are put into practice</li><li>Exceptional skill in building and maintaining relationships with a wide variety of stakeholders, instilling confidence and clarity so that the EHCP is effectively delivered</li><li>Knowledge of law and procedures governing EHCP provision including the Children and Families Act 2014, SEN Code of Practice 2014 and the Equalities Act 2010</li><li>Excellent organisation skills including an ability to work unsupervised, systematically and an ability to manage constraints and conflicting demands and work to tight deadlines</li><li>Excellent customer service skills using verbal and written communication methods</li><li>Excellent IT skills including the ability to compile reports, analyse data and ensure the respective database is used to plan and monitor to meet statutory deadlines.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via: Job profiles - Health and social careThis is an exciting opportunity to play a vital role in a team passionate about shaping support for educational settings to improve the outcomes of children and young people with special educational needs and disabilities.To hear more about this opportunity please contact Sarah Wainwright (<a href="mailto:sarah.wainwright@hertfordshire.gov.uk" target="_blank">sarah.wainwright@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 22nd September (Face to Face at Farnham House, Stevenage)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND Implementation & Support Officer

Job Title: Employment &amp; Training Advisers Salary: £30,559 progressing to £33,366 per annum Hours: 37 hours Contract Type: Permanent Directorate: Childrens ServicesOpportunities in teams across the county in the following districts:<ul><li>East Herts, Broxbourne,&amp; Welwyn Hatfield</li><li>North Herts &amp; Stevenage</li><li>St Albans &amp; Dacorum</li><li>Watford, Three Rivers &amp; Hertsmere</li></ul>You will be able to select your preferred district at application stage.<h4>About the team</h4>Hertfordshire County Council Services for Young People is the primary provider of youth work, career education, information advice guidance and work-related learning in Hertfordshire.Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services.This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.<h4>Whats involved in the role?</h4><ul><li>Employment, training, and work-related learning activities support to young people.</li><li>Job and work experience brokering.</li><li>Support young people to enhance their employability skills.</li><li>Undertake health and safety assessments within workplaces.</li><li>Work face to face delivering at young people’s centres providing a range of support.</li></ul>You will work with&nbsp; young people who are not in employment, education or training providing employment and training opportunities through job brokering and marketing vacancies. You will enhance the employability skills of young people by offering a range of services to include CV writing and interview preparation.This is a varied role working as part of a team and will include direct contact with local employers to source a range of work-related opportunities for young people and after appropriate training, carry out Health &amp; Safety checks with employers to support work experience placements.<h4>About you</h4>Essential:<ul><li>Full UK driving licence with regular access to a vehicle.</li><li>The ability to travel independently around the county.</li><li>The ability to work flexibly as Service needs require.</li><li>Excellent verbal, written and ICT skills</li><li>The ability to build professional relationships young people.</li><li>Strong organisational skills and the ability to manage time and availability effectively.</li><li>The ability to support team activities and contribute to the wider service.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice..</li></ul>Desirable:<ul><li>Be able to demonstrate experience of building relationships and networking with employers.</li><li>The ability to a build rapport with young people and evidence of working with them individually and in small groups.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.</li><li>Ability to work in a varied role working as part of a team</li><li>Be proactive and have the ability to advocate and negotiate.</li><li>Experience in networking with local employers and promoting employment services.</li><li>Ability to use social media and online platforms, such as LinkedIn and the Hertfordshire Opportunities Portal (H.O.P), to support young people.</li><li>Relevant qualifications in careers education, information, advice, and guidance (CEIAG), youth work, or a related field.</li><li>Have a proactive approach and the ability to advocate and negotiate.</li></ul>This job role is within the Community Services, level 8 job profile. Please locate this via:Job profiles - Community servicesTo find out more, please contact Karen Haswell: <a href="mailto:karen.haswell@hertfordshire.gov.uk" target="_blank">karen.haswell@hertfordshire.gov.uk</a> or 01442 454628For more information regarding the work of Services for Young People please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>Interview Dates:<ul><li>East Herts, Broxbourne,&amp; Welwyn Hatfield = To be confirmed</li><li>North Herts &amp; Stevenage = 09/09 at Bowes Lyon Young Peoples Centre</li><li>St Albans &amp; Dacorum = 09/09 at Hemel Young Peoples Centre</li><li>Watford, Three Rivers &amp; Hertsmere = 11/09 at Watford Young Peoples Centre</li></ul>Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Employment & Training Advisers

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1544/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1545/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1550/CSTRAT0088P_Senior_Manager_-_Waste___Environmental_Services_JD_Revised_06.08.25.docx" target="_blank">CSTRAT0088P_Senior_Manager_-_Waste___Environmental_Services_JD_Revised_06.08.25</a></li>
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Please apply online by clicking the link below



There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents; we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
Senior Manager – Waste and Environmental Services
About the Role:
We have an exciting opportunity here at Wirral for a highly experienced and motivated senior waste management professional, to lead the establishment of the new Refuse Collection and Street Cleansing Contract and arrangements. This will involve career defining responsibilities and deliverables; including contract award and mobilisation, leading the delivery of a new refuse collection system and service transformation, recruiting a bespoke team to deliver a behaviour change programme to transform recycling, re-use, and upcycling performance across Wirral.
The Senior Manager will represent Wirral on the Liverpool City Region Waste Management Partnership to support the coordination of the City Region’s waste management &amp; treatment arrangements. The Senior Manager will also lead the management of street cleansing services across the borough and be a key consultee on the design and servicing requirements of the significant regeneration and public realm programmes that are transforming Wirral. &nbsp;&nbsp;&nbsp;&nbsp;
About the candidate:
We are looking for a manager who is experienced in community engagement and keen to work residents to involve them in the design of services and increase participation in environmental enhancement. &nbsp;&nbsp;&nbsp;
Reporting to the Assistant Director for Climate Emergency and Environment, the successful candidate will be a member of the portfolio’s senior management team to provide joint leadership and strategic direction for Wirral’s environmental services.
You will work closely with the Council’s Members, at both senior and ward levels, to manage services and experience of management large and complex partnerships is essential. You will have experience of managing large environmentally related service contracts and partnerships, also delivering large change management programmes.&nbsp;
If you wish to discuss this role or require further information, please contact Mike Cockburn, Assistant Director – Climate Emergency &amp; Environment on email address <a href="mailto:mikecockburn@wirral.gov.uk" target="_blank">mikecockburn@wirral.gov.uk</a>
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.
If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start:
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.
We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration.&nbsp; Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK.&nbsp; Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Wirral Metropolitan Borough Council

Senior Manager - Waste and Environmental Services

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1535/Role_Profile_Casual_-_Dem_Serv_Officer.pdf" target="_blank">Role_Profile_Casual_-_Dem_Serv_Officer</a></li>
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Please apply online via the link provided by completing our application form. You can also submit your CV to support your application but please note, we do not accept CV's without an application form.



We are a Residents’ Association controlled Council which operates a committee system of decision-making. &nbsp;You will work as part of a small friendly team in a challenging and busy environment. &nbsp;We are looking for someone with experience in a democratic services environment and knowledge of a committee management system. &nbsp;
The focus of this role is the administration of committees ensuring open, legal, and transparent decision-making and supporting the organising and delivery of elections. This role works at a high level with senior officers across the Council and Councillors. &nbsp;
The ideal candidate will possess excellent written and verbal communication skills with a great attention to detail. You need to be organised, accurate and able to work under pressure to predetermined deadlines. You must have a sound understanding of local government to support the preparation of agendas and in providing advice to senior officers and Councillors. &nbsp;
Experience of servicing meetings, internet broadcasting or equivalent general administrative experience is essential as is working with IT systems including Microsoft Office 365 and Modern Gov.
This role requires some evening work as the majority of Council meetings start at 7.30pm.

Casual - Democratic Services Officer

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Job Title:&nbsp;Dual Diagnosis Worker
Salary:&nbsp;£29,000&nbsp;
Location and Travel:&nbsp;The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed. &nbsp;
Shift Pattern:&nbsp;12 months Fixed Term Contract -Full time: 37.5 hours per week. Hours to be discussed, you will be based in service.&nbsp;
About the role
We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.
Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:
<ul>
<li>Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.</li>
<li>Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.</li>
<li>Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.</li>
<li>Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.</li>
<li>Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.&nbsp;</li>
</ul>
About you
We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:
<ul>
<li>An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant</li>
<li>Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges</li>
<li>Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.</li>
<li>A commitment to promoting recovery, harm reduction, and active involvement in care planning.</li>
<li>Ability to apply relapse prevention models to promote sustained recovery and harm reduction.</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.</li>
</ul>
Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
<li>Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.</li>
<li>Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.</li>
</ul>
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.&nbsp;
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
</blockquote>
Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support

Dual Diagnosis Worker

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Our Schools Traded teams are proud to deliver services across 55 Primary and 5 Secondary Schools in the Borough. Our workforce provides services to schools day in and day out, making a positive impact on the lives of real people within the community and beyond. The dedication, professionalism and strength of our workforce is demonstrated every day and all of our employeesprovide an essential service ensuring working areas are a safe environment for themselves, staff, pupils, and the public. When you start with us you will be joining a trusted, supportive and welcoming team. 
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Employee benefits that make a difference:We have a comprehensive benefits package on offer including a wide range of financial options, benefits and rewards for you and your family. You can view more details on our careers site, and find out what our employees have to say about how our benefits make a difference to them.
Change to working patterns that work for you: Roles that could offer you the flexible working option or work-life balance you are looking for , including part-time and term-time only roles and you can help change the lives of real people in your community.
How far could a career change take you? Looking to return to work after a break, or make a career change? We’ll help you develop the skills to make change happen with career boosting training and development. Switching to a role at any point in your career at your local council means you could go further than you think. Application support and frequently asked questions are available on our careers site.




<h2>Roles that matter..</h2>
All of our cleaners work individually or as part of a team to complete daily cleaning routines in accordance with health &amp; safety policy &amp; procedure to ensuring safe working practices are always upheld. 
You don't need experience to apply for our cleaning roles as full training will be provided, and we welcome applications from individuals who share our commitment to supporting our communities. 
If you are comfortable and confident in being able to communicate with managers, colleagues, and members of the public in accordance with council policy then we would like to hear from you. 
You can find more details about what the role involves in the attached Job Description.


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. 
The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. 
The council runs a Guaranteed Interview Scheme. Full details are available on our careers site.




 
This post is subject to Enhanced DBS Disclosure.
You can review full Job Description and Person Specifications as attachments with this advert.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. Application support is available on this careers site. 
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

NOLAN Principles of Conduct in Public Life, All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership

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