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<h4>Why Southwark?</h4>Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. Extending from the river Thames into South East London, Southwark encompasses some of the capital’s cultural hotspots, vibrant communities and acclaimed greenspaces. With the only working boatyard in central London, an excellent team and an extensive investment programme there has never been a better time to seize the opportunity to work in this service. With its vibrant, energetic feel, Southwark is a very attractive place to work if you relish the opportunities and challenges of marine services in a fast-paced, dynamic, inner city setting.<h4>What You'll Be Doing</h4>As a Dockmaster, you will play a key operational role within South Dock Marina—supporting safe, smooth and customer-focused marina services. You will be the primary point of contact for berth holders and members of the public during your duty shift and will undertake a wide range of practical, marine and site management activities.Your work will be varied, purposeful and highly practical, including:<ul><li>Operating essential marine infrastructure such as the sea lock, lifting road bridge, marina work boat, cranes and boat-moving equipment.</li><li>Managing safe movement of craft within the marina and maintaining accurate records of boat movements and bookings using the Havenstar marina management system.</li><li>Undertaking daily facility checks, patrolling the site, maintaining public areas and supporting the general upkeep of the marina and boatyard.</li><li>Providing first-line customer service, handling enquiries and supporting a positive berth-holder experience.</li><li>Responding to and resolving operational issues, faults and safety concerns.</li><li>Supporting maintenance tasks including electrics, plumbing, carpentry or general repairs where required.</li><li>Conducting sewage pump-out operations and ensuring safe disposal.</li><li>Contributing to health and safety management, including preparing and reviewing risk assessments.</li></ul>This is a practical role at the heart of marina life, requiring teamwork, technical proficiency and a strong customer ethos. You will work on a shift system, including evenings, weekends and bank holidays, helping ensure the marina operates smoothly and safely every day.<h4>What We're Looking For</h4>We are seeking an enthusiastic, reliable and proactive individual with a passion for marine environments and hands-on operational work. You will bring:<h4>Essential Skills &amp; Experience</h4><ul><li>Experience in a customer-facing role, ideally within a marina, boating or related operational environment.</li><li>Knowledge of boat handling, marina operations, or technical skills in trades such as electrics, plumbing, carpentry, engineering or maintenance.</li><li>Ability to operate or learn to operate marine and lifting equipment safely, including cranes and powered craft.</li><li>Strong communication skills and the ability to work confidently with berth holders, contractors and partner agencies.</li><li>Competence using computer systems including Microsoft Word, Excel and Outlook.</li><li>A full driving licence.</li></ul><h4>Additional Information</h4>This is a full-time permanent role, working 36 hours + 4 hours contracted overtime on a rota system that includes weekends and some evenings.Salary Range: £32,907 - £38,070 per annumFor an informal conversation about the role, please contact: Phil Cotman, Harbour Master – 07548 780131<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Click here to view our Benefits and more information</a>Closing date: Monday 29 December 2025Interviews: Wednesday 21 January 2026Disability Confident (guaranteed interview) scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2671970&amp;ptId=110162" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





<ul></ul>

Southwark Council

Dockmaster

** Previous Applicants May Not Apply **Title: Employee Relations AdvisorContract: Permanent, Full-TimeHours: 35 hours per weekSalary: Starting from £40,649 per annum (London) £36,073 per annum (Outside London) Depending on experienceGrade: 8Reporting Office: Stratford, London or Old Trafford, ManchesterPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAEai9cE9VQBFu7lZAo7ju0Y8v5yrdbsGCVCGf7jSPUDlS/vLJoblVvXwvQXRsCAwx" target="_blank">Role Profile - Employee Relations Advisor.pdf</a> Closing date for completed applications: 22nd December 2025 at 11 PMInterviews will tentatively be conducted in W/C 5th January 2026.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join the Employee Relations Team at L&amp;Q!<ul><li>Are you an experienced Employee Relations Advisor keen to work for a fast-paced people-centred organisation?</li><li>Do you have a proven track record of managing a complex range of Employee Relations casework?</li></ul>Then this could be the role for you! We are currently looking for full-time experienced Employee Relations Advisors to join our passionate Employee Relations team at L&amp;Q. Reporting into an Employee Relations Team Manager you will support delivery of the HR service. You will work alongside people managers across your designated business area.This is a fast-paced, employee relations focussed advisor role which advises, supports and coaches people managers across our business unit.Sitting within a team of Employee Relations Advisors you will work on a variety of cases, both high volume and varying in complexity, ensuring the best possible outcome for everyone. You will case manage your own caseload and be responsible for updating the team and wider business on case performance and progress on a regular basis.What You’ll Bring:<ul><li>Ideally, you will have strong understanding of employment law, be CIPD-qualified, and or have demonstrable experience in working as an ER Advisor managing a high-volume complex range of Employee Relations casework in a multi-site, diverse organisation.</li><li>You will have experience in supporting the team to ensure that people's capabilities continue to develop in order to deliver strategic goals and objectives across the business. </li><li>The ER Advisor role will suit someone who is a good communicator, agile in approach, able to translate business issues into proactive solutions whilst guiding, supporting and educating managers through formal business processes.</li><li>You will need to be methodical, organised and have a strong ability to prioritise.</li><li>You will have a proactive and collaborative approach with drive and enthusiasm to champion the service and the way it's delivered to our stakeholders</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





<ul></ul>

London and Quadrant Housing Trust

Employee Relations Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3551/GENERIC_HOUSING_OFFICER_JDPS_Dec25.pdf" target="_blank">GENERIC_HOUSING_OFFICER_JDPS_Dec25</a></li>
</ul>





Housing Officer (Generic)
Job Title: Generic Housing Officer
Salary: £36,409.03 per annum plus car user allowance
Contract Term: Permanent
Working Hours: Full time 37.5 hrs - Mon – Fri 9:00 – 17:30
Reports to: Housing and Partnership Manager
We are looking for a housing professional with a laser focus on customer service and satisfaction.
Are you able to ensure that our ambitions of maintaining top-quartile performance and better, is delivered, and demonstrate that you have the all-round skills, positive attitude, competence, knowledge and experience to move the service forward with drive and customer focus?
As part of the housing management team reporting to the Housing and Partnership Manager and working closely with residents and all internal departments, you will live and breathe the values of Ekaya and ensure that the voice of the customer is heard. &nbsp;This is an exciting time to be joining Ekaya, we have ambitious growth plans, and you will need to be comfortable working directly with our customers providing First Class services and finding solutions when things do go wrong.
A people person, who listens and has empathy. You will build strong relationships with customers, colleagues and stakeholders. You will demonstrate success in working collaboratively with colleagues to improve performance and increase satisfaction.&nbsp; You will be a confident communicator and have excellent interpersonal skills.&nbsp;
We are looking for someone who is an experienced Housing Officer with a positive outlook and a proactive hands-on approach. The ability to develop strong relationships with a broad range of internal and external stakeholders will be key.
We offer an excellent package which includes:
<ul>
<li>Competitive salary</li>
<li>7% employer pension contribution</li>
<li>4 x life insurance</li>
<li>Employee Assistance Programme</li>
<li>25 days holiday plus public holidays, rising to 30 days after five years continuous service</li>
<li>Health benefits</li>
</ul>
To apply, please submit a current and up to date CV along with a personal statement.
Ideally in no more than two pages we want to see evidence of how your work experience relates to the requirements set out in the role specification.
Please submit your completed application by email to <a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a>.
Closing date – 5pm Monday 5 January 2026.

Generic Housing Officers

<ul></ul>





Fostering &amp; Permanence Social Workers x 2 (Job Ref: 3928) &nbsp; Salary: £49,167.50 - £52,329 (Dependent on experience) + Travel Card &amp; Reimbursement of SWE fee Location: 5 Pancras Square, London N1C 4AG&nbsp; &nbsp; &nbsp; Hours per week: 36 Contract Type: Permanent / Full Time Closing Date: Sunday 4th January 2026 at 23:59 Interview: Tuesday 13th January 2026 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing / How You’ll Be Involved We are looking to appoint a dynamic assessing supervising social worker for our Fostering Team.&nbsp; You will have responsibility for undertaking the role of Kinship assessments and Foster Carers supervision, support and development, training, evaluate and review of foster carers who are offering placements to Children Looked After. This is collaborative role of both kinship and supervising, you will also be required to participate in the Fostering Team’s duty rota over a number of days each month.&nbsp; In addition to this you will have the opportunity to participate in various other team activities such as delivering support groups, skills to foster program and training to carers.&nbsp; We use a unique way of working withinCamden’s Relational Practice Framework, which is a relationship-based practice, where relationships are at the heart of what we do. It is based on strong relationships between social workers and families and informed by their experiences. Being relational means Camden children, young people, parents and carers, networks, residents and communities experience a workforce that is curious, kind, courageous, honest and collaborative.&nbsp; We have been rated outstanding by Ofsted and are continually looking to innovate and maintain these standards. This is an opportunity to join a thriving &amp; dynamic service with an OFSTED rating of OUTSTANDING. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers): <a href="https://camdocs.camden.gov.uk/CMWebDrawer/Record/8102109/file/document?inline" target="_blank">https://camdocs.camden.gov.uk/CMWebDrawer/Record/8102109/file/document?…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be considered for one of these fantastic opportunities it is essential that the successful candidate&nbsp;is a fully qualified and accredited Social Worker with current Social Work England (SWE) registration and has at least two years’ post qualifying experience. The post holder must have previous demonstrable experience writing&nbsp;complex assessments of a child's needs and/or risk, including designing and implementing care/protection plans and completing court work as well as of monitoring and reviewing such plans over a period of time. We are looking for a dynamic social worker who has working experience with kinship families, completing assessments and supporting and developing foster families.&nbsp; We are looking for someone who is an experienced and exceptional social worker, focused on best outcomes for young people. We would like someone who takes responsibility, can work both independently and collaboratively, and within a systemic approach. You will require 2 years’ post-qualification experience as a social worker, preferably within a Fostering team environment, with good investigative and analysis skills. You will also have extensive experience in completing assessments, preferably Kinships assessments, supervision preparation, training, support and review of foster carers offering placements to Children Looked After. Also you’ll possess a sound knowledge of the legislative framework relating to children particularly the Children Act 1989, Fostering Service Regulations 2011, National Minimum Standards and other relevant guidance and standards.&nbsp; Being able to negotiate and have the ability to deal with conflict, hostility and vulnerability is paramount. You will need to also be an expert practitioner, positive about the work and the development of the team and service will succeed in this role. We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying. If you are interested in applying for this post, please feel free to contact our Head Of Service, Meenakshi Kumar <a href="mailto:Meenakshi.kumar@camden.gov.uk" target="_blank">Meenakshi.kumar@camden.gov.uk</a> for an informal conversation.&nbsp; What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities based on Service needs</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. What makes us different – why Camden? We believe Camden is one of the best places you can develop your career in Children's Family Help and Safeguarding. Here are some of the reasons why:

Camden Council

Social Worker

<ul></ul>





Administration Officers x 2.7 (Job Ref:&nbsp;3914) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Salary: £37,312 (Pro rata for part time posts) Location: Children’s Centres &amp; Family Hubs (with travel to other council/voluntary/statutory agency offices or venues) Contract Types: x 2 Permanent/Full Time &amp; 1 x Permanent/Part time 18 hours per week Closing Date: Wednesday 17^th December 2025 at 23:59 Interviews: Week commencing 5th January 2026 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing This is a great opportunity for an experienced administrator to join our Children’s Centre &amp; Family Hubs team. To assist Business Managers in providing a high-quality administrative service to a busy and demanding Early Years multi-agency team. May include administrative support to weekend services&nbsp;after 5pm. You will be based in Children’s Centre &amp; Family Hubs acting as first point of contact delivering excellent customer service to both our internal and external customers. Your key duties will include providing a welcoming professional reception service, accurately entering, monitoring and updating data on various in-house systems including MOSAiC, EIS and, SystmOne, supporting the administration of activities and programmes in the engagement of families, administering office procurement systems using Oracle finance and Excel including; placing, receiving and receipting orders; checking payments have been made; and the processing of nursery fees and contracts using ASH. You will also have the opportunity to showcase your clerical skills by supporting in other administrative duties, such as minute taking and assisting in and contributing to meetings and events.&nbsp; We are recruiting for two full-time and one part-time Administrative Officer positions to join Camden’s designated Children’s Centres and Family Hubs. These roles will primarily be based at the hubs, with occasional travel to other council offices, voluntary organisations, and statuary agency venues as required. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the below URL into your browser:&nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11517278/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11517278/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be considered for this role its essential the successful candidate is fully proficient in MS Office packages, including Outlook, Word and Excel and has previous experience working with sensitive, confidential data in a professional manner. The role of Administrative Officer will provide you with the opportunity to use your organisational and planning skills to deliver first class administrative support to the team. You will have excellent front of house experience working in a busy reception area providing outstanding customer service whilst efficiently multi-tasking administrative duties. &nbsp; You will work well as part of a team sharing workloads and demonstrate excellent communication skills as you will be liaising with different stakeholders, including internal and external suppliers ensuring a good working relationship.&nbsp;Your effective verbal and written communication skills will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults. You will have excellent timekeeping skills and be able to work accurately and efficiently to deadlines. Flexibility will be required as you will be expected to work from multiple settings and may on occasion be required to attend out-of-hours events.&nbsp; A positive, proactive mindset and the ability to take initiative are crucial for being productive in this fast-paced environment. If you’re proactive, reliable, and committed to delivering your very best for the people of Camden, we’d love to hear from you.&nbsp; For any questions about the role or would like to learn more about what it involves, please contact Lubna Amin on 020 7974 1311. We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed

Administration Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3483/Housing_Officer_Job_Description_Dec2025.docx" target="_blank">Housing_Officer_Job_Description_Dec2025</a></li>
</ul>

Applicants should submit a CV, no more than 3 pages of A4, to&nbsp;<a href="mailto:recruitment@wykehousing.com" target="_blank">recruitment@wykehousing.com</a>



Job Introduction
What you’ll do
Wyke Estate Tenant Management Co-operative, a small dynamic resident-led housing organization, is seeking an Housing Officer to join us on a permanent basis. As a Housing Officer, you will provide a customer focussed, proactive, comprehensive and high-quality Housing Management service.
How you’ll do it
<ul>
<li>Deliver an integrated generic housing service to tenants and leasehold customers and work closely with colleagues and Hackney Council to achieve a sustainable community.</li>
<li> Provide a proactive and customer focussed housing management service across the Wyke Estate and ensure that the TMO fulfils its legal and contractual obligations to tenants and leaseholders.</li>
<li> Act as a regular and visible presence on the estate, taking action to make sure it is safe and well maintained and provide advice, information and reports on any housing management matter.</li>
<li> Ensure vulnerable residents receive appropriate support.</li>
<li> Maximise income from rents and reduce arrears.</li>
</ul>
There is a company pension scheme which the employer contributes 3% to and the employee 5% of gross salary.
26 days annual leave plus bank holidays.

Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3384/_DR_BPO__Appeals_and_Debt_Recovery_Officer.pdf" target="_blank">_DR_BPO__Appeals_and_Debt_Recovery_Officer</a></li>
</ul>

Please apply online via the link provided.



Job Title:&nbsp;Appeals and Debt Recovery Officer
Language:&nbsp;UK
Company:
Job Location:
Location:
Region:&nbsp;London
Country:&nbsp;United Kingdom
Organisation:&nbsp;Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number:&nbsp;HCAA02721
Service:&nbsp;Public Realm
DBS Required:&nbsp;No
Organisation Logo:&nbsp;Hackney Council
Salary:&nbsp;per Min Max In
Agreement Type:&nbsp;Permanent
Work Pattern:&nbsp;Full Time
Contracted Hours:&nbsp;36
Grade:&nbsp;SO1
SCP Range:&nbsp;£40,404 - £41,637
London Borough of Hackney is looking for talented, ambitious and customer focused individuals to join our busy Parking Appeals and Debt Recovery Team. Parking penalties and subsequent debt recovery action are often contentious issues, which require a sensitive approach in order to balance competing traffic management demands with the individual circumstances of our customers.
Our Debt Recovery and Appeals Team deals with more than 1300 appeals per year, which include appeals to the Environment and Traffic Adjudicators (London Tribunals), the Traffic Enforcement Centre witness statements and debt recovery court hearings. Many of these appeals and hearings have to be considered and defended in front of the Independent Adjudicators and in some cases Court Judges. We are proud to say that, over the last three years our service achieved the highest performance amongst all London local authorities, with 80% of all cases going in the Council’s favour at the Independent Adjudicators Tribunal. Our Appeals and Debt Recovery officers are experts in their field, and they are looking for more people to join us and share our success.
We believe in a first class customer experience, and we are looking for bright people who can bring our three service promises to life;
- Providing fair outcomes for all our customers.
- Getting things done right the first time.
- Simplifying and continually improving our processes.
As the Appeals and Debt Recovery Officer, you will be expected to consider and make decisions against appeals lodged at the Independent Adjudication Service and in many cases the County Court. You will be required to investigate parking related formal appeals and compile comprehensive evidence packs for hearings at both London Tribunals and Courts. You will be tasked with ensuring that clear and compelling evidence is put forward to demonstrate the high quality of our parking schemes, and maintain our status of the best performing authority in the capital.
You will need to demonstrate a real appreciation of the complexities involved in many of these cases. You will work to help motorists close cases at earliest opportunity, whilst also recognising and identifying vulnerable customers and supporting them wherever possible. Finally, you will be responsible for aspects of the management of the council’s contracts with external enforcement providers, such as Enforcement Agents.
You will need to show high standards of customer service at all times, and will also undergo extensive training which will be delivered by our experts, who will equip you with the necessary knowledge, and subsequently a Level 3 NVQ accreditation for the role.
With transport sustainability principles at the heart of our policies, Parking plays an integral part in making our borough one of London’s best places to live and work. We are proud of our achievements and our people, which makes our organisation one of the best employers in the capital.
We go that extra mile for our staff by offering a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation. We work hard to support our staff with a range of unrivalled benefits and opportunities that can help you to give your best at work, and achieve a brilliant work-life balance.
Key benefits include:
<ul>
<li>Generous holiday allowance (28 days per year, rising to 33 after 5 years of local government service)</li>
<li>Unrivalled pension scheme</li>
<li>Flexible working options (family friendly policy)</li>
<li>Ability to work from home</li>
<li>A comprehensive training and development</li>
<li>A range of discounts, including subsidised gym membership</li>
<li>Access to financial and season travel loans</li>
<li>Health and wellbeing benefits</li>
<li>We are also a member of the Cyclescheme and we offer free pool bikes</li>
</ul>
We welcome a diversity of talent here, and our benefits and policies are designed to reflect a variety of needs. We are a disability confident employer and strong promoters of inclusive leadership.
If you’re interested in this brilliant opportunity and you want to have a chat about the role, and whether it’s the right move for you, read on and then get in contact with Samir Hasanagic at&nbsp;<a href="mailto:samir.hasanagic@hackney.gov.uk" target="_blank">samir.hasanagic@hackney.gov.uk</a>.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;04 January&nbsp;2026
Interview date:&nbsp;W/C 19 January 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Appeals and Debt Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3379/JD__BPO__Customer_Services_Officer__-_Parking_Disputes.pdf" target="_blank">JD__BPO__Customer_Services_Officer__-_Parking_Disputes</a></li>
</ul>

Please apply online via the link provided.



Job Title: PCN Disputes Officer - Customer Services
Language: UK
Company:
Job Location:
Location:
Region: London
Country: United Kingdom
Organisation: Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number: HCAA02720
Service: Street Scene
DBS Required: No
Organisation Logo: Hackney Council
Salary: per Min Max In
Agreement Type: Permanent
Work Pattern: Full Time
Contracted Hours: 36
Grade: SO1
SCP Range: £40,404 - £41,637
London Borough of Hackney is looking for talented, ambitious and customer-focused individuals to join our busy Customer Services Parking Disputes Team. Parking is often a contentious issue, which requires a sensitive approach in order to balance competing traffic management demands with expectations of our customers and partners.
Our team receives over 8,000 incoming challenges and representations each month, which have to be considered within timeframes set by the legislation and as recommended by the Secretary of State for Transport. Over the last five years, our service area achieved the highest performance amongst all London Councils, with over 76% of all cases going in the Council’s favour at the London Tribunals. We believe in a first-class customer experience, and we are looking for bright people who can bring our three service promises to life;
- Providing fair outcomes for all our customers
- Getting things done right the first time
- Simplifying and continually improving our processes
As the Customer Services PCN Disputes Officer, you will need to ensure that disputes and appeals relating to penalty charge notices are thoroughly investigated, and that members of the public receive high-quality and well-drafted responses. Your role will require you to have an analytical mind, excellent letter writing and investigative skills, and the ability to make decisions based on clear parking policies and consideration guidelines.
You will be required to show high standards of customer service at all times, whilst delivering high quality and courteous responses, primarily in writing but also by phone and email. This will include recognising vulnerable customers, delivering fair and balanced outcomes, and ensuring that the right balance is struck between local policies and individual circumstances.
You will also undergo extensive in-house training which will be delivered by our experts, who will equip you with the necessary knowledge. Subsequent Level 3 NVQ accreditation will also need to be obtained.
About Us
With transport sustainability principles at the heart of our policies, Parking plays an integral part in making our borough one of London’s best places to live and work. We are proud of our achievements and our people, which makes our organisation one of the best employers in the capital.
We go that extra mile for our staff by offering a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation.
We work hard to support our staff with a range of unrivalled benefits and opportunities that can help you to give your best at work, and achieve a brilliant work-life balance
- Generous holiday allowance (28 days per year, rising to 33 after 5 years of local government service)
- Unrivalled pension scheme
- Flexible working options (family friendly policy)
- Ability to work from home
- A comprehensive training and development
- A range of discounts, including subsidised gym membership
- Access to financial and season ticket travel loans
- Health and wellbeing benefits
We are also a member of the Cyclescheme and we encourage the use of sustainable transport
We welcome a diversity of talent here, and our benefits and policies are designed to reflect a variety of needs. We are a disability confident employer and strong promoters of inclusive leadership.
If you’re interested in this brilliant opportunity and you want to have a chat about the role, and whether it’s the right move for you, read on and then get in contact with Samir Hasanagic at <a href="mailto:samir.hasanagic@hackney.gov.uk" target="_blank">samir.hasanagic@hackney.gov.uk</a>.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
Key Accountabilities:
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications: 04 January 2026 (22:59)
Interview date: w/c 19 January 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

PCN Disputes Officer - Customer Services

Lead an Exceptional Children’s Residential Service in Southwark!Southwark Council is proud to introduce Olive House, a state-of-the-art £2.5 million children’s home designed to reduce the need for placements outside the borough.We are looking for a dedicated and passionate Registered Manager to lead our residential service, supporting children aged 10–16. This is a unique opportunity to make a meaningful difference, shaping the care and experiences of young people in the community.About the Role:As our Registered Manager, you will:<ul><li>Oversee the design, development and operational management of Olive House.</li><li>Ensure the delivery of outstanding emotional and physical care, engaging activities and comfortable accommodation.</li><li>Working in partnership with clinical psychologists and national experts and key stakeholders to champion innovation and best practice.</li><li>Build and lead a high-performing team dedicated to transformational care.</li><li>Shape the future of children’s residential services in Southwark.</li></ul>This role goes beyond management - it’s a chance to influence lives, inspire your team and drive innovation.About You:We are looking for someone who:<ul><li>Has experience leading or managing a children’s residential service.</li><li>Demonstrates strong leadership, planning and team-building skills.</li><li>Is committed to delivering outstanding care and positive outcomes for our children.</li><li>Thrives on shaping services, driving innovation and making a real difference.</li></ul>Essential Qualifications &amp; Experience:<ul><li>Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent recognised by the Council)</li><li>At least 2 years in a relevant children’s residential care role within the last 5 years</li></ul>For detailed qualifications and requirements, please review the full job description and person specification at the bottom of the advert.Why Join Olive House?<ul><li>Receive a market supplement of 15% on top of your competitive starting salary.</li><li>Work in a newly established, well-resourced home with a small, dedicated team.</li><li>Enjoy autonomy to innovate, establish partnerships and develop services.</li><li>Contribute to Southwark’s Children &amp; Families Services, consistently rated Good by Ofsted.</li><li>Help our children stay connected to their communities and support them to thrive.</li></ul>Additional Details:<ul><li>Location: Olive House, Southwark</li><li>Working Hours: 36 hours per week</li><li>Contract Type: Permanent</li><li>DBS Level: Enhanced – Adults and Children</li></ul>Contact Information:For an informal discussion about the role, please contact: Andrew Fowler – <a href="mailto:Andrew.Fowler@southwark.gov.uk" target="_blank">Andrew.Fowler@southwark.gov.uk</a>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Recruitment Timeline:<ul><li>Advert close date: 11:59pm on Sunday 11th January 2026</li><li>Shortlisting date/s: week commencing 12th January 2026</li><li>Interview date/s: Monday 26th January 2026</li></ul>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2665493&amp;ptId=110119" target="_blank">Job Description &amp; Person Specification - Registered Manager</a></li></ul>





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Registered Manager

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews for this vacancy will take place between 12th-16th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Peabody

Housing Support Worker - Lewisham 

Our Vacancy Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–18, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What you'll be doing As a Housing Support Worker, you’ll provide high-quality, person-centred support to individuals who may be socially excluded, disabled, unwell, or homeless. Your role will focus on promoting independence, wellbeing, and inclusion, enabling customers to achieve their goals and thrive. From supporting day-to-day household skills to helping customers manage finances and integrate into the community, you’ll make a meaningful impact from day one. We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews will take place between 15-19th December 2025 or between 5th-9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker Kenwyn

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews for this vacancy will take place between 15th -19th December 2025 or between 5th-9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker 

At Peabody, we’re committed to supporting people to live well and independently. What you'll be doingAs a Team Manager, you’ll lead and manage a team of Housing Support Workers, ensuring the delivery of high-quality services to customers living in our supported housing properties. You’ll provide guidance, supervision, and development opportunities for your team while maintaining compliance with regulatory standards. This role is about empowering your team, driving performance, and making a meaningful impact on the lives of our customers from day one.What we're looking for: •Experience in housing and a strong understanding of statutory and community services.•A background in providing support to people with complex needs and trauma, ideally as a senior support worker or team manager.•Proven ability to motivate and manage a team, ensuring high standards of care and support.•Confidence in assessing and managing individual needs and risks.•A respectful communicator who upholds the dignity and diversity of every individual.•Strong networking skills and the ability to build professional relationships that benefit the people we support.•Excellent time management and the ability to meet deadlines and achieve goals.•Experience of multi-agency working and liaising with statutory organisations.Why join us?When you join Peabody, you’re joining a team guided by our values; Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.Additional Information:What You’ll Get:• 25 days’ annual leave.• Flexible benefits including healthcare, dental, and discounts.• 4x Life Assurance and up to 10% pension contribution.• Professional development, including funded apprenticeships.• Two paid volunteering days each year.• Family-friendly policies and a supportive team culture. Please read before applying:This is a full-time, onsite role.Interviews for this vacancy will take place between 5th January 2026 to 9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help!If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Team Manager

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.Introduction:-&nbsp;<ul> <li>Takes responsibility for own actions, strives to deliver an excellent service to a high standard</li> <li>Takes direction from their leaders and plans their work to meet objectives.</li> <li>Actively tries to help others solve their problems, thinking about solutions which help solve the issue</li></ul>What’s the role?<ul> <li>To work with the Heating Manager to deliver the management of Lewisham’s statutory responsibilities in relation to all forms of heating throughout our stock, this includes gas and non-gas heating in a domestic and commercial environment.</li> <li>Delivering on the statutory regulations and liaising with contractors, customers and stakeholders.</li> <li>Working on the day-to-day service within the Compliancy team to deliver on day to day services including testing, maintenance and servicing.</li> <li>Ensure team working to ensure that all aspects of heating for Lewisham is compliant, efficient and effective.</li> <li>Ensure that contractors maintain the highest standards of Health and Safety intervening when required.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forAs a Landlord, Lewisham council is legally responsible for our tenants in relation to gas safety, therefore a key part of your role is to ensure that the LGSR’s remain up to date and action taken where access to customer’s homes is being denied.&nbsp; You will work with the Compliance and Legal teams to ensure that we achieve 100%. In addition, work with the Heating administrator to ensure that our records are accurate and readily available. We are looking for a focused and task driven individual to lead on compliance and quality of service delivery to Lewisham residents.LocationThe job is primarily based in Lewisham, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis, the role will also include inspecting and visiting sites.Special conditions<ul> <li>Have current Domestic Gas Safe qualifications</li> <li>Relevant experience in social housing around domestic and commercial heating and hot water installations</li> <li>This role is subject to a DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Peter Whittington - <a href="mailto:Peter.Whittington@lewisham.gov.uk" target="_blank">Peter.Whittington@lewisham.gov.uk</a>Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/JDHeatingTechnicalOfficer" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£55,353 to £57,495 per annum, PO5N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large responseLet’s stay connected, follow us on social media:&nbsp;&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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London Borough of Lewisham

Heating Technical Officer

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Senior Neighbourhood Officer
PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW
About Us:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp;
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth.
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
Please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp;
About the Team:
Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes.&nbsp;
About the Role:
You will have responsibility for managing a team of Housing Officers to carry out the following functions:
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Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges
</li>
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Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling
</li>
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Delivering estate improvements including cycle storage, lighting, parking
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Reducing risk of fire in communal areas
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Resident engagement
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Supporting vulnerable residents
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Delivering excellent customer care&nbsp;
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The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required.&nbsp;
Contact Information:
For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a>
Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a>
You will be required to undertake a Cifas check.&nbsp;Further information about Cifas can be found here&nbsp;Cifas&nbsp;
How to Apply:
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:
For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:
Job Description and Person Specification
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:59pm on Sunday 4th January 2026.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here.

Lambeth Council

Senior Neighbourhood Housing Officer

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<h1>Summary</h1>Senior Budgeting and Reporting ManagerWhat you'll doAs our Senior Budgeting and Reporting Manager, you will play a central role in delivering high-quality financial planning, analysis, and reporting across Notting Hill Genesis. Working closely with the Head of FP&amp;A and Business Partnering, you will lead the monthly management accounts cycle and take ownership of the Group's budgeting and forecasting processes.You'll oversee the preparation and analysis of financial reports, collaborate with Finance Business Partners across the organisation, and ensure that financial insights support effective decision-making and value for money. With responsibility for two analysts, you will build capability within the team and embed a culture of continuous improvement.Your work will help ensure that NHG remains financially robust, data-driven, and well-positioned to meet the needs of our residents and communities.How you'll do it<ul><li>Lead the monthly management accounts process, ensuring accurate, consistent, and timely reporting.</li><li>Own the annual budgeting and in-year forecasting cycles, promoting best practice and high-quality financial planning across the organisation.</li><li>Collaborate with Finance Business Partners and operational teams to gather and consolidate financial data.</li><li>Produce clear, insightful financial reports that explain business performance and support strategic decision-making.</li><li>Analyse complex financial data to identify trends, variances, risks, and opportunities, driving continuous improvement.</li><li>Work with stakeholders across NHG to ensure robust budgeting and forecasting processes, constructively challenging assumptions and plans.</li><li>Develop and maintain financial reporting tools and systems, ensuring they meet organisational needs.</li><li>Manage, coach, and support two analysts, ensuring consistency of approach across monthly and annual FP&amp;A activity.</li><li>Maintain high-quality financial data across spreadsheets and in-house systems.</li></ul>Responsibilities<ul><li>Deliver accurate, timely, and insightful financial analysis and reporting to support strategic and operational decision-making.</li><li>Ensure robust processes underpin NHG's budgeting, forecasting, and management accounts cycles.</li><li>Build strong working relationships with colleagues across Finance and the wider business.</li><li>Drive high standards of analytical rigour, data quality, and continuous improvement.</li><li>Champion NHG's values through leadership, collaboration, and role-modelling behaviours.</li></ul>The ideal candidateWe believe great service starts with great people. We're looking for someone who combines technical excellence with strong collaboration skills and a commitment to delivering outstanding financial insight.Essential:<ul><li>CCAB-recognised accounting qualification (highly desirable) and commitment to ethical standards.</li><li>Significant experience in management accounts, budgeting, and forecasting.</li><li>Strong analytical skills with the ability to interpret complex financial data.</li><li>Excellent communication and interpersonal skills, able to engage diverse audiences.</li><li>Experience influencing operational and strategic activity across a large organisation.</li><li>High level of proficiency in Excel; knowledge of D365 and Power BI desirable.</li><li>Ability to think strategically and make data-driven decisions.</li><li>Commitment to integrity, objectivity, professional competence and confidentiality.</li></ul>Behaviours for successYou will live our values and bring them to life in your work:<ul><li>Compassionate - putting people and residents at the heart of decisions.</li><li>Progressive - championing continuous improvement.</li><li>Dependable - delivering high-quality, reliable financial insight.</li><li>Inclusive - building strong, collaborative relationships.</li><li>Empowered - supporting others to achieve their best.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow and develop. We offer a wide range of learning and development options to support your career.Benefits include:<ul><li>Excellent annual leave allowance and flexible working (qualifying period may apply)</li><li>Generous pension scheme</li><li>Enhanced maternity, paternity and adoption pay (qualifying period may apply)</li><li>Employee assistance programme - free, confidential advice and counselling</li><li>Health cash plan</li><li>Staff discounts across retailers, gyms, restaurants and entertainment</li><li>Interest-free loans (season ticket, tenancy deposit, training)</li><li>Cycle to work scheme</li><li>Life assurance - 4× annual salary</li></ul>All about usNotting Hill Genesis (NHG) is one of London's leading housing associations, providing affordable homes for more than 60,000 residents. We are both a landlord and developer, employing around 1,500 staff.To learn more about who we are and what makes us different, visit our careers site.We welcome applications from everyone and actively promote equality, diversity, and inclusion. We are proud to be a Stonewall Diversity Champion and Disability Confident Employer.Selection ProcessStep 1: Submit your application online by 21 December 2025Step 2: Interview with the selection panel (may include assessment).If you require reasonable adjustments due to a disability or medical condition, please contact <a href="mailto:" target="_blank"></a>.If a redeployee applies for this role, their application will be considered before others.NHG may close this vacancy early if sufficient applications are received, so early applications are encouraged.

Notting Hill Genesis

Senior Budgeting and Reporting Manager

Lead with Purpose. Drive Change. Make a Difference.Are you ready to lead, innovate and make a positive impact on education in Southwark? If yes, we have an exciting opportunity for you!We are seeking an ambitious and experienced leader to take on a key role supporting schools, governors and academy leaders.About the Role:As our Head of School Support and Admission, you will lead the delivery of high-quality support, guidance and advice to school leaders and governors across all phases of education, helping to shape a strong and collaborative school community.You will coordinate a wide range of council functions, proactively develop support services, manage risk and drive opportunities for traded services, ensuring schools receive the guidance they need to thrive.Key responsibilities include:<ul><li>Leading school support initiatives and providing strategic guidance to maintained schools and governors.</li><li>Offering professional advice to academy leaders, where agreed.</li><li>Building strong relationships with educational leaders across all phases.</li><li>Providing leadership across busy service areas, encouraging collaboration and sharing best practice.</li><li>Deputising for the Deputy Director of Children’s Services for Learning and Inclusion when required.</li></ul>If you are passionate about education, skilled at building partnerships and thrive in a dynamic environment, we want to hear from you.About You:You will be a collaborative, resilient and innovative leader, passionate about supporting schools and improving outcomes for children and young people. You will have a strong understanding of statutory requirements, school admissions and governance and will provide clear guidance on complex or sensitive issues.You will bring proven experience in:<ul><li>Effectively supporting school leaders and governors.</li><li>Navigating statutory requirements, school admissions and governance.</li><li>Providing clear guidance on complex or sensitive issues.</li><li>Driving service improvement and promoting inclusion and diversity.</li><li>Delivering positive outcomes for children and young people.</li></ul>For detailed qualifications and requirements, please see the full job description and person specification at the bottom of this advert.To Be Considered for Interview:Your cover letter (maximum two sides of A4) must clearly outline how you meet the job description and person specification in order to be considered.Contact Information:For an informal discussion about the role, contact Anna Chiva, Deputy Director Children’s Services (Learning and Inclusion) via email at <a href="mailto:Anna.Chiva@southwark.gov.uk" target="_blank">Anna.Chiva@southwark.gov.uk</a>.Additional Information<ul><li>Salary: £69,537 - £86,766 per annum plus £3,503 JNC benefits (pro-rata)</li><li>Working Hours: 36 per week, Monday - Friday</li><li>Contract: Permanent</li><li>Location: 160 Tooley St, London SE1 2QH</li><li>DBS: Enhanced level required.</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Recruitment Timeline:<ul><li>Advert close date: 11:59pm on Sunday 4th January 2026</li><li>Shortlisting date/s: week commencing 5th January 2026</li><li>Interview date/s: week commencing 19th January 2026</li></ul>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2668915&amp;ptId=110080" target="_blank">Job Description &amp; Person Specification - Head of School Support and Admission Services</a></li></ul>





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Head of School Support and Admission Services

Lead with Purpose. Drive Change. Make a Difference.We are seeking an ambitious and experienced leader to drive inclusion across Southwark and positively impact the lives of children and young people.About the Role:As our Head of Education Inclusion, you will champion equity, shape policy and lead services that transform the experiences of children and young people, particularly those facing disadvantage. Your responsibilities will include:<ul><li>Overseeing all alternative provision and primary behaviour support services</li><li>Managing school admissions for complex or hard-to-place pupils and ensuring fair access protocols</li><li>Leading 16+ pathways and support for young people with EHCPs</li><li>Directing the Virtual School and Virtual Headteacher function</li></ul>Working closely with schools, families and partners, you will remove barriers to learning, maximise opportunities and ensure statutory duties are delivered in line with Southwark 2030. You will also report to (and deputise for) the Deputy Director of Children’s Services for Learning and Inclusion.About You:You will be a strategic, innovative and collaborative leader with:<ul><li>Proven experience leading services for vulnerable young people in education</li><li>Expertise in statutory frameworks, inclusion and alternative provision</li><li>Strong partnership, negotiation and communication skills</li><li>A track record of delivering change, improving outcomes and driving innovation</li><li>A passion for equity, inclusion and progression for all learners</li></ul>For detailed qualifications and requirements, please see the full job description and person specification at the bottom of this advert.To Be Considered for Interview:Your cover letter (maximum two sides of A4) must clearly outline how you meet the job description and person specification in order to be considered.Contact Information:For an informal discussion about the role, contact Anna Chiva, Deputy Director Children’s Services (Learning and Inclusion) via email at <a href="mailto:Anna.Chiva@southwark.gov.uk" target="_blank">Anna.Chiva@southwark.gov.uk</a>.Additional Information<ul><li>Salary: £69,537 - £86,766 per annum plus £3,503 JNC benefits (pro-rata)</li><li>Working Hours: 36 per week, Monday - Friday</li><li>Contract: Permanent</li><li>Location: 160 Tooley St, London SE1 2QH</li><li>DBS: Enhanced level required.</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Recruitment Timeline:<ul><li>Advert close date: 11:59pm on Sunday 4th January 2026 </li><li>Shortlisting date/s: week commencing 5th January 2026</li><li>Interview date/s: week commencing 19th January 2026</li></ul>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2668875&amp;ptId=110079" target="_blank">Job Description &amp; Person Specification - Head of Education Inclusion</a></li></ul>





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Head of Education Inclusion

Lead the Future. Choose Housing. Join Us as a Leadership &amp; Management Skills Trainer Hybrid role Do you love helping people grow? At Peabody, we believe learning changes lives, and we’re looking for a passionate Leadership &amp; Management Skills Trainer to make that happen. If you’re ready to inspire future leaders and want your work to have real social impact, choose housing.What You’ll Do<ul><li>Deliver Leadership &amp; Management training up to Level 7.</li><li>Lead exciting apprenticeship programmes and leadership pathways.</li><li>Create engaging, inclusive learning experiences—classroom, online, and workplace.</li><li>Support learners every step of the way, from tutorials to End Point Assessments.</li><li>Work with stakeholders to boost engagement, retention, and achievement.</li></ul>Why Choose Housing?Housing isn’t just a sector, it’s a mission. By developing leaders here, you’ll help create safe homes, stronger communities, and opportunities for thousands of people. If you want your leadership training to make a difference, choose housing.What We’re Looking For<ul><li>Strong experience in Leadership &amp; Management development.</li><li>Teaching qualification (PELTS or equivalent) or willingness to work towards one.</li><li>Experience with apprenticeship standards and OFSTED frameworks.</li><li>Great communication, organisation, and a passion for learner success.</li></ul>Our ValuesAt Peabody, we:<ul><li>Be kind – We are thoughtful and show empathy in every dealing with customers and colleagues.</li><li>Do the right thing – We act with integrity and in the best interests of our residents.</li><li>Love new ideas – We are curious and always explore ways to improve.</li><li>Celebrate diversity – We value different perspectives to create a sense of belonging.</li><li>Keep our promises – We do what we say we will.</li><li>Pull together – We collaborate and seek diverse views, including in challenging situations.</li></ul>Why You’ll Love Working Here<ul><li>30 days’ annual leave + bank holidays</li><li>Up to 10% pension contribution</li><li>2 paid volunteering days</li><li>Flexible benefits and employee discounts</li><li>Life assurance (4x salary)</li><li>A supportive, inclusive, forward-thinking team</li><li>Up to 10% matched pension contribution.</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Our selection process will include one stage:<ul><li>In-Person Interview and Mirco Teaching Task to be held at our Waterloo Office.</li></ul>Please read before you apply<ul><li>An enhanced DBS check is a requirement of this role.</li></ul><ul><li>Ability to work from the Waterloo office two or more days per week</li><li>You must have the right to work in the UK, as we are unable to offer visa sponsorship for this role.</li></ul><ul><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul>Ready to inspire the next generation of leaders? If you’re a proactive, learner-focused professional with experience in Leadership &amp; Management and a passion for delivering high-quality training, we’d love to hear from you!Apply now by submitting an anonymised CV and a short statement explaining why you’d be a great fit for the Leadership &amp; Management Skills Trainer role—and how you can help us develop future leaders who make a real difference in the housing sector.Choose Housing. Lead Change.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Skills Trainer: Leadership and Management

We’re looking for a highly skilled Service Assurance &amp; Resolution Lead to join our New Homes Customer Care (NHCC) team. In this senior role, you’ll provide audit assurance, compliance oversight and quality governance across all NHCC operations, ensuring that handover, defects management and resident experience meet the highest standards. You’ll work closely with senior stakeholders to embed monitoring frameworks, drive service improvements and ensure full compliance with regulatory requirements and the Housing Ombudsman Complaint Handling Code. You’ll also lead on complex complaint resolution, including Stage 2 investigations and Ombudsman cases, ensuring findings are implemented and translated into measurable improvements. This is a strategic role where your expertise will help shape service delivery and strengthen accountability across the organisation.What you’ll doAs Service Assurance &amp; Resolution Lead, you’ll design and maintain monitoring procedures to assure compliance and quality across NHCC services. You’ll audit operational processes, oversee complaint investigations, and manage Housing Ombudsman cases, ensuring timely and evidence-based responses. You’ll track recommendations, produce compliance reports, and provide independent challenge to senior leaders. You’ll also analyse complaint trends, identify systemic issues, and work collaboratively to implement service improvements. Your role will be key in ensuring NHCC delivers a consistent, high-quality experience for residents while meeting all regulatory and governance requirements. You will be required to attend the office a minimum of 2 days a week for collaboration and meetings. What you’ll need<ul><li>Experience in service quality, audit, compliance or complaints governance within housing or the public sector.</li><li>Proven ability to manage complex complaints and investigations, including Housing Ombudsman cases.</li><li>Strong understanding of regulatory frameworks and the Housing Ombudsman Complaint Handling Code is desirable but not essential. </li><li>Excellent communication and influencing skills, with experience engaging senior stakeholders.</li><li>Proficiency in CRM systems and defects management platforms such as Clixifix or NEC.</li></ul><ul><li>Ability to interpret complex information and data, and present it clearly, concisely, and in an accessible way to stakeholders at all levels across the business.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 18th December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Service Assurance & Resolution Lead

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about delivering excellent housing services and making a real difference for families in need? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to help people secure safe, quality homes? Do you have the skills and knowledge to make a difference in our temporary accommodation service?&nbsp;If you’re passionate about housing and want to help transform lives, this is your opportunity to make an impact.What’s the role?The Housing Services Directorate is seeking a Temporary Accommodation Housing Officer to join our team working as part of the homelessness service under Part 7 of the Housing Act 1996, supporting households in temporary accommodation and ensuring statutory duties are met.In this role, you will be responsible for supporting applicants and ensuring the sustainment of accommodation. You will manage cases effectively, communicate with the appropriate teams, and drive service improvements.Your duties will include liaising with applicants and partner agencies to maintain safe, secure, and well-managed properties, while providing a responsive and supportive service to ensure residents feel informed and satisfied throughout their stay. You will also ensure all tenancy management tasks are completed accurately and efficiently, contributing to continuous improvement in service delivery.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking for&nbsp;We are looking for someone with a good understanding of part 7 of the Housing Act 1996, who can provide reliable customer service and work well with different stakeholders. You should be proactive in managing cases load, able to adapt to changes, and comfortable working under pressure to meet deadlines.The role requires clear communication skills, the ability to keep accurate records, and a practical approach to problem-solving. A basic level of education, including GCSEs in English and Maths, is essential. You must also be willing to carry out property visits across the borough.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>A basic level of education, including GCSEs in English and Maths, is essential.</li> <li>You must also be willing to carry out property visits across the borough.</li> <li>The job is subject to a Basic Disclosure DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Donaly Green - <a href="mailto:donaly.green@lewisham.go.v.uk" target="_blank">donaly.green@lewisham.go.v.uk</a>&nbsp;/ 07751714784Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/TemporaryAccommodationHousingOfficer031225" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£40,404-£41,637 per annum (SO1)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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Temporary Accommodation Housing Officer

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Agency workers - Please click here to apply Multi Trade Operative x3 posts SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum in LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Team: Community Works is Lambeth’s in-house Direct Labour Organisation (DLO), responsible for delivering high qualitycommunal repairs, estate based maintenance, and HIA remedial works across the borough. Our Multi-Trade team plays a vital role in keeping Lambeth’s estates safe, well maintained and compliant, responding to a wide range of repair requests in communal areas and supporting vulnerable residents through minor adaptation and HIA related remedial tasks. We are seeking an experienced and motivated Multi-Trade Operative to join our Community Works team. This is an excellent opportunity for an internal candidate looking for progression, stability, and the chance to work within a high-performing operational service. The successful candidate will play a key role in delivering high quality repairs across Lambeth’s housing stock, ensuring excellent customer service, strong first-time fix performance, and full compliance with health and safety standards.&nbsp; You will be joining a skilled, supportive, and customer focused operational team that works closely with Area Supervisors, Surveyors, Schedulers and other specialist trades. The team operates across both the North and South areas, with a strong focus on first-time fix performance, high-quality workmanship, and delivering repairs that meet the needs of residents and the service. Community Works is committed to increasing in-house delivery, improving resident satisfaction, and reducing reliance on contractors. As part of this team, you will contribute to essential estate-based repairs and remedial work, helping to maintain safe, compliant and well-managed estates. About the Role: As a Multi-Trade Operative within Community Works, you will deliver a wide range of communal repairs, estate-based maintenance and HIA remedial works across Lambeth’s housing portfolio. You will be responsible for carrying out internal and external repairs to a high standard, ensuring safety, quality and customer satisfaction at all times. You must hold an NVQ Level 2 in either Carpentry or Plumbing, with an additional skill set in at least one other &nbsp;trade. You will use your technical expertise to diagnose issues, complete repairs efficiently and provide first-time fixes wherever possible. The role requires strong problem solving skills, professionalism and the ability to work independently across busy estates and communal environments. You will be expected to manage your workload effectively, maintain van stock levels, operate a PDA to receive and update job information, and liaise with residents, supervisors and customer services to keep repairs flowing smoothly. This is a hands on, operational role within a fast paced DLO, making a direct contribution to improving the condition of Lambeth’s estates and the experience of our residents. To be considered for interview, your CV and supporting statement will clearly evidence: <ul><li>A strong customer-focused approach with professionalism, clear communication, and respect for residents.</li> <li>Accountability for delivering high-quality repairs and meeting service standards.</li> <li>Ability to work safely, follow procedures, and uphold health &amp; safety requirements at all times.</li> <li>Flexibility, problem-solving ability, and willingness to support the wider team in achieving first-time fix targets.</li> </ul> Skills, Experience &amp; Technical Requirements <ul><li>NVQ Level 2 qualification in Carpentry or Plumbing (essential).</li> <li>Proven experience delivering repairs in your core trade, plus at least one additional trade skill (e.g., plumbing, carpentry, drainage, groundwork, plastering, glazing, brickwork or decorating).</li> <li>Experience completing responsive repairs and remedial works both internally and externally.</li> <li>Ability to interpret work instructions, plan workload, and update schedules or planners.</li> <li>Experience using PDAs or handheld devices to receive and complete repair orders.</li> <li>Strong understanding of compliance, quality standards, and safe working practices.</li> <li>Excellent customer service skills, including liaising with residents and other stakeholders.</li> <li>Ability to work independently and take ownership of each repair from start to completion.</li> </ul> Mandatory Requirements <ul><li>Full UK driving licence – manual transmission (essential).</li> <li>Ability to drive and maintain a council van in line with Fleet and Community Works procedures.</li> </ul> Contact Information: For an informal discussion about the role, please contact Omar Mcdermott at <a href="mailto:OMcdermott@Lambeth.gov.uk" target="_blank">OMcdermott@Lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check.&nbsp; Further information about Cifas can be found here&nbsp;Cifas&nbsp; Recruitment Timelines: How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application: We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Job Description and Person Specification Closing date: @11:59 pm on Sunday 04 January 2026. Please cleck here to view:&nbsp;Lambeth Staff Benefits At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity

Multi Trade Operative

Job DescriptionPlease Note we are only accepting applications from qualified social workers who have successfully passed their Assessed and Supported Year in Employment.&nbsp;Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.About UsLewisham Adults with Learning Disability and Autism Service is dedicated to delivering the best support to adults with Learning Disabilities and Autism. We are committed to innovative approaches and continuous improvement, ensuring that our services are at the forefront of best practices.Join Our Team as a Social Worker – Make a Lasting ImpactAre you a dedicated and compassionate Social Worker looking to make a real difference in the lives of adults with learning disabilities and Autism? We’re seeking experienced and motivated professionals to join our dynamic team and help shape the future of adult social care.As a Social Worker in our service, you will play a pivotal role in delivering high-quality, strengths-based assessments, interventions, and care planning. Your work will directly support individuals with learning disabilities to live fulfilling, independent lives within their communities.What You’ll Be Doing:<ul> <li>Providing person-centred social work support that empowers individuals and promotes independence.</li> <li>Leading on comprehensive assessments, care planning, and reviews in line with the Care Act 2014 and other relevant legislation.</li> <li>Collaborating closely with individuals, families, carers, and multi-agency professionals to ensure holistic and effective support.</li> <li>Navigating and applying the Continuing Health Care (CHC) framework, safeguarding protocols, and Mental Capacity Act processes with confidence and clarity.</li> <li>Staying informed about local services and resources to ensure the best outcomes for those you support.</li></ul>What We’re Looking For:<ul> <li>Qualified Social Workers registered with Social Work England, must have passed AYSE .</li> <li>Strong working knowledge of the adult social care legal framework, including the Care Act, Mental Capacity Act, and safeguarding legislation.</li> <li>Experience working with adults with learning disabilities and a commitment to promoting their rights, choices, and wellbeing.</li> <li>Excellent communication, assessment, and crisis intervention skills.</li> <li>A collaborative mindset and the ability to work effectively within multidisciplinary teams.</li></ul>Why Join Us?If you are excited by the prospect of delivering exceptional support to adults with learning disabilities and Autism and want to be part of a passionate, forward thinking, inspiring team, we would love to hear from you. Apply now and join us on our journey to make a positive impact!<ul> <li>Be part of a passionate, supportive, and forward-thinking team.</li> <li>Access to ongoing professional development and training opportunities.</li> <li>A chance to contribute to innovative service delivery and make a tangible impact in people’s lives.</li> <li>Generous holiday allowance, Local Government Pension scheme, flexible working and family-friendly policies, season ticket and bicycle loans, local subsidised gym memberships, and supportive staff networks.</li></ul>If you’re ready to bring your expertise and empathy to a role where you can truly make a difference, we’d love to hear from you.Apply now and help us build a stronger, more inclusive future for adults with learning disabilities.Location&nbsp;&nbsp;15 minutes south of London Bridge, based in Catford SE6 with 2 mainline train stations 5-10 minutes’ walk from the office at Laurence House and numerous bus routes that stop outside the offices. We operate a hybrid working approach as determined by service requirements. &nbsp;Special conditions<ul> <li>Qualified Social Workers registered with Social Work England, must have passed AYSE.</li> <li>This job is subject to Enhanced Disclosure application to the Disclosure and Barring Service.</li> <li>Qualified Social Worker BA /DipSW/CQSW or equivalent and completion of ASYE programme.</li> <li>Adherence to standards set out in the Job Description/Person Specification.</li></ul>The recruitment process is anonymous and we don’t accept CV’sPlease click <a href="https://lewisham.gov.uk/-/media/jobs/Case%20Management%20Social%20Worker%20JDPS" target="_blank">here</a> to view the Job Description and Person SpecificationSalary £45,852 - £47,925 per annum (SW - SCP 31-33).&nbsp;N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.Diversity&nbsp;Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>&nbsp;The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.&nbsp;&nbsp;The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:&nbsp;&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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Ready to Make a Real Difference? Join Our Fostering Service Today!Are you driven by purpose, motivated by compassion, and inspired to help children thrive? If you’re looking for a role where your work truly matters, this is your moment.The RoleWe are recruiting Supervising Social Workers to join our vibrant and supportive Fostering Service. You’ll be part of one of our two fostering teams—working across short and long-term placements—or supporting our Special Guardianship and Connected Carers team.In this role, you’ll work directly with foster carers to help them create stable, nurturing environments for children in care. Your work will include:<ul><li>Regular visits, proactive support, and reflective practice</li><li>Applying attachment, secure base, and trauma-informed theory</li><li>Providing guidance while completing annual reviews and essential checks</li><li>Attending professional meetings and reviews</li><li>Assessing support networks, respite needs, and enhanced care packages</li><li>Contributing to our safeguarding function by assessing and responding to risk</li></ul>Support You Can Count OnWe value our team, and we invest in your growth. You will have access to:<ul><li>Regular 1-to-1 supervision for reflection and learning</li><li>Group supervision with the team and a clinical practitioner</li><li>In-house and bespoke training programmes</li><li>Service development days</li><li>Community events and team away days</li><li>Opportunities for voluntary paid out-of-hours duty work</li></ul>About YouYou are enthusiastic, passionate, and deeply committed to improving the lives of children and families. You bring a strength-based, person-centred approach and can balance challenging demands with ongoing professional growth. Your role will be vital in ensuring the wellbeing, safety, and inclusion of the children and carers you support.If you’re looking for a role where you can make a meaningful impact every day—and be supported by a service that values your development—this is the opportunity for you.For an informal discussion about the role, please contact Asanti Khm-Sankofa via email <a href="mailto:Asanti.Khm-Sankofa@southwark.gov.uk" target="_blank">Asanti.Khm-Sankofa@southwark.gov.uk</a>This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Closing date: 12th December Interview date: W/C 5th JanuaryGuaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:• Members of the Armed Forces and veterans • Are currently in care, or have previously been in care • If you consider yourself to be disabled or if you have a long-term health conditionWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.About Southwark:We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2665230&amp;ptId=110019" target="_blank">Please Click Here For the Job Description and Person Specification</a></li></ul>





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Supervising Social Worker - Maternity cover

<h4>The Role</h4>Do you see yourself leading innovative practice that supports both adults with mental health needs and their carers?Can you use your expertise to strengthen services and empower individuals to live fulfilling, independent lives?If yes, we have the perfect role for you!Our Care and Support Team (CAST) is looking for a passionate and dedicated Advanced Practitioner to join our amazing team and help make a difference today.About the Role:This is an exciting opportunity to take on a dual role that combines direct practice with strategic leadership in enhancing support for informal carers. As an Advanced Practitioner, you’ll play a pivotal part in improving outcomes for adults with complex mental health needs and strengthening our approach to carer support across Southwark.Your responsibilities will include:<ul><li>Lead for Carer Support – Developing and coordinating our carer support offer in line with the Care Act 2014, overseeing carer assessments, improving pathways across services, and providing line management for the Assistant Practitioner (Carers).</li><li>Senior Practitioner within CAST – Managing a small caseload of complex and high-profile cases, mentoring and supporting colleagues, and participating in the duty senior rota to ensure high standards of practice across the team.</li></ul>This role offers the opportunity to influence practice, shape service delivery, and support both residents and colleagues within a dynamic and supportive environment.About You:We’re looking for a confident and motivated professional who combines strong frontline skills with the ability to lead and influence practice. You’ll bring expertise, creativity, and a commitment to improving outcomes for adults and their carers.You will have:<ul><li>A Social Work qualification and registration with Social Work England.</li><li>In-depth knowledge of Adult Social Care legislation, mental health practice, and safeguarding.</li><li>A solid understanding of the challenges faced by informal carers and the barriers to accessing support.</li><li>Proven experience working with adults with complex mental health needs.</li><li>Excellent partnership working skills and the ability to collaborate effectively across agencies and disciplines.</li></ul>About the Team:The Care and Support Team (CAST) is part of Southwark Council’s Adult Social Care division and plays a key role in delivering specialist mental health support across the borough. We are a diverse, multi-disciplinary team committed to promoting independence, inclusion, and dignity for all adults.As part of Southwark, you’ll benefit from:<ul><li>A supportive and inclusive culture that values wellbeing and professional growth.</li><li>Ongoing training and leadership development opportunities.</li><li>Family-friendly policies and flexible working options.</li><li>Generous annual leave entitlement and membership in the Local Government Pension Scheme.</li></ul>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Alex Waddington at <a href="mailto:alex.waddington@southwark.gov.uk" target="_blank">alex.waddington@southwark.gov.uk</a>.This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert close date: 11:59pm on 14th December 2025Shortlisting date/s: 19th December 2025Interview date/s: 15th January 2026The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2656875&amp;ptId=110059" target="_blank">CAST_AdvancedPractitioner_JD.pdf</a></li></ul>





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108 Full time Jobs in 160 Tooley St, London SE1 2QH, UK