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Title: Supervisor - AsbestosContract Type: Permanent, Full Time,35 hours per weekSalary: £40,649 per annum to£44,825 per annum dependant on experienceGrade: 8Reporting Office: London, Stratford Agile Worker: 20% - 40% ofcontractual hours to be worked from reporting office/working location (hybridworking)Closing Date: 1stDecember 2025 at 11pmInterview Dates: To be confirmed <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAdT24qCHmnqKOjautagNUdJu07q6RQq6P3G+z2vHqgz4UqIT3q92ulHViDFec+G1H" target="_blank">Role Profile - Supervisor.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Asbestos and Water Compliance Team at L&amp;Q:This an opportunity to join a new asbestos team that will deliver the full range of asbestos services and work to the highest standards to keep our residents, colleagues and contractors safe. This role will be leading the team of planners who will arrange and monitor asbestos surveys, removal works and air-testing. We are looking for someone who is experienced in planning and monitoring KPIs and who can join the team and have a real influence on how we do things. This role will line manage two planners and report to the Supervisor in the operational side of the asbestos team. If this sounds like you, we would love for you to apply!Your impact in the role:· Lead the asbestos operational team and ensure the efficient delivery of asbestos works· Work with the wider organisation to achieve our goals and ensure repairs and works are completed safely and on time· Ensure compliance with the asbestos legislation, guidance and L&amp;Q’s asbestos policyWhat you'll bring:· Your experience of delivering high quality services and performance monitoring· Your experience of managing and developing a busy and growing team· Your ability to lead, manage and motivate others to deliver against defined objectives in a demanding stakeholder facing environment· Your communication and influencing skills, organisational, time management and planning skills.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

London and Quadrant Housing Trust

Supervisor - Asbestos - 7288

ASB ManagerContract Type: Permanent - Full Time, 35 hours.Salary: £55,270 to £61,018 per annum (London Weighted salary) Dependant on experience plus ECU allowance* (If policy requirements are met)Grade: 10Reporting Office: London, Stratford Persona: Agile 20-40% office attendance required (this may increase during training periods)Working Pattern: Monday to FridayClosing Date: 1st December 2025 - 23:00Interview Dates: To be held on a date to be confirmed*Previous Applicants May Not Apply* - if prior applications wereregretted within 12 weeks<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAik/tgjQCvPpItGeO5iEbH09gAHImeSltmBZpt61PmqqvFgSLs0Rvc20mOfJGE3ga" target="_blank">ASB Manager - Role Profile.docx</a> DBSFor this post the successful candidate will need to apply for or be in possession of an Standard Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>Join our Housing Specialism Team at L&amp;Q:This is an exciting opportunity to join our Housing Specialisms team, which sits within our Housing Management division. As the ASB Manager, you’ll be supporting the Head of Housing Specialisms and managing a team of ASB Case Workers, to deliver a responsive, efficient, agile, high quality and customer focused ASB service. You’ll deal with the most serious ASB and criminal cases, always ensuring positive outcomes for residents and communities. The role will require you to help develop and shape our service improvement plan, to reduce Anti-Social Behaviour and criminal activity in our neighbourhoods. The successful candidate will be a strong people manager, able to demonstrate excellent communication and time management skills and an ability to manage a complex workload while meeting tight deadlines. It’s important that you’re confident and have excellent negotiation, influencing and organisational skills to achieve the best results for residents. Stakeholder management and partnership development is also key to this role. Having an ability to engage with a diverse customer base is also essential. Residents are the most important part of our business and as a member of the Housing Management division, it’s vital that you display passion and commitment, to lead and deliver excellent service, every time. This will be measured against the high standards and values that we set across the organisation and department.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Responsible for a responsive, efficient, agile, high quality and customer focused ASB service dealing with serious ASB and criminality which always delivers positive outcomes for residents.</li><li>Representing and championing residents across the business.</li><li>Playing an integral role in residents feeling safe and in keeping neighbourhoods safe and secure places to live, work or visit.</li><li>Effective leadership and management of resources and budgets.</li></ul>What you'll bring:<ul><li>Extensive knowledge of legislation, regulation, and best practise in respect of ASB. </li><li>Detailed knowledge of court processes and proportionality tests when applying to courts.</li><li>Ability to monitor and maintain expenditure, ensuring financial targets are met, and being accountable for any areas where budget and expenditure exceed their agreed tolerances.</li><li>Ability to make independent decisions and recognise circumstances where risks or decisions need to be escalated.</li><li>Excellent written and verbal communication skills. </li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance withrequirements of the relevant policy as updated from time to time. #TJ<ul></ul>

Anti Social Behaviour (ASB) Manager - 7287

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Please apply online via the link provided.



Rent &amp; Service Charge Analyst
Salary £36,395 - £40,438 per annum (dependent on experience) 
35 hours per week
Based London SE26 (Hybrid Working – 2 days per week office based)
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate to join our team and assist with the management of rent and service charges across Hexagon.
You will support the development and implementation of effective service charge management systems in addition to providing support to your colleagues on rent and service charge issues.
In addition to knowledge and experience of rent and service charge processes for various tenures, our ideal candidate will have:
<ul>
<li>Ability to analyse, understand and process sets of data, seeking out improvements and understanding outliers.</li>
</ul>
<ul>
<li>Excellent communication skills with the ability to explain complex issues to customers and colleagues.</li>
<li>Excellent IT (including advanced Excel) and numeracy skills</li>
<li>Experience of using housing management and financial systems (SUN and CX CRM desirable).</li>
<li>Part qualified Accountant/relevant professional qualification (CIH/TPI) or willing to work towards this.</li>
<li>Ability to work outside office hours on occasion.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
You will be joining a Great Place to Work accredited organisation with IIP Gold and we will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
If you think you have the skills to do all this and more, we want to hear from you.
For further details about the role, please click on the apply link above.
Closing date: Sunday 30 November 2025.
Interviews will be held in person on Thursday 11 December 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a> &nbsp;

Rent & Service Charge Analyst

**Previous Applicants May Not Apply**Title: Graduate Site Manager (Quality Inspection and Test Plan)Contract: Fixed Term Contract – 3 yearsHours: Full-Time, 37.5 hours per weekSalary: £30,000 per annum depending on experienceReporting Office: Stratford, LondonWorking Location: Greenwich/Barking with travel to the North West England on occasionPersona: Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAr1E/6YIkbll+H5a6LmpZT3F+SuZrX0oT0p97VKO5HGVoXORa2AtgPvgKyldTA1GH" target="_blank">Role Profile - Graduate Site Manager Quality Inspection and Test Plan (QITP).docx</a> Closing date for completed applications: 30th November 2025 at 11 PM<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than statedThe L&amp;Q Graduate Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.Introduction to the team:Our Construction Quality and Compliance team plays a critical role in ensuring that new build and refurbishment projects meet L&amp;Q’s exacting standards. We support delivery teams and subcontractors with inspection protocols, smart data systems (e.g. Field View)*, and a structured approach to building compliance and quality assurance.Overview of the role: We are looking for an enthusiastic and committed Graduate to join our Quality and Compliance team to train as a Quality Inspection and Test Plan (QITP) Manager. You will spend time on-site learning about quality and compliance and shadowing senior colleagues to learn how to support the delivery of high-quality homes by implementing inspection processes, analysing performance trends, building reports and supporting transition from paper-based to Field View-led inspections.You’ll be responsible for:<ul><li>Supporting site teams with Quality Inspection and Test Plan (QITP) implementation</li><li>Carrying out quality inspections and audits across live construction sites</li><li>Monitoring compliance performance data using Field View*</li><li>Collaborating with site teams and the supply chain to resolve defects, improve consistency, and uphold brand standards</li><li>Reporting on key quality issues and tracking resolutions across the project lifecycle</li></ul>From day one, you’ll be engaged in a meaningful and hands-on role with increasing responsibility, supported by experienced mentors and line managers who will help shape your professional development.Other essential skills and experience include:<ul><li>Ability to multi-task and work to deadlines in a construction environment</li><li>Confident IT user, including Microsoft Office </li><li>A willingness to understand and engage in construction inspection processes and the use of digital tools (e.g. NHBC, LABC and Field View, etc)</li><li>Interest in compliance, regulations, and delivering homes “right first time”</li></ul>We are looking for individuals who:<ul><li>Are passionate about construction quality and customer satisfaction</li><li>Have strong attention to detail and an analytical mindset</li><li>Demonstrate resilience, enthusiasm, and a drive for improvement</li><li>Communicate confidently and work well in team environments</li><li>Are flexible in terms of travel to various construction sites in London</li><li>Must be able to work in the UK</li><li>Shows an intention to acquire a driving licence before the end of the programme</li><li>Are willing to occasionally visit sites in the NW </li></ul>Qualification Requirements <ul><li>Degree in a construction discipline or similar (BSc Project or Construction Management or Building Surveying)</li></ul>You will have the opportunity to work towards Chartership with the Chartered Institute of Building or similarWhat you can expect:<ul><li>Great company benefits</li><li>Great breadth and variety of experiences through a structured programme with rotation across key business areas.</li><li>You will have access to outstanding training offered internally.</li><li>You will be supported throughout the programme by an experienced line manager and mentor.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





<ul></ul>

Graduate Site Manager (Quality Inspection and Test Plan)

An exciting opportunity has arisen within Tunbridge Wells Borough Council’s Housing Options Service for a Landlord Liaison Officer.This vital role focuses on developing and maintaining strong relationships with private landlords and letting agents to improve access to the private rented sector and help prevent and relieve homelessness. You’ll be at the forefront of our efforts to secure accommodation for those in housing need, supporting the Council’s statutory duties under Part 7 of the Housing Act 1996.Our VisionWe aim to be more than a housing service. We are passionate about what we do and work resourcefully and creatively as one team, going the extra mile to improve the lives and homes of our customers.About the RoleAs a Landlord Liaison Officer, you will:<ul><li>Lead on the procurement of private rented sector accommodation.</li><li>Promote landlord incentive schemes through outreach, events, and forums.</li><li>Build and maintain relationships with landlords and letting agents.</li><li>Support tenancy sustainment and homelessness prevention through home visits and advice.</li><li>Conduct property inspections to ensure compliance with safety and legal standards.</li><li>Assess tenancy deposit bond claims and advise landlords on best practices.</li><li>Attend landlord forums and networking events to strengthen sector engagement.</li><li>Support the Council’s Emergency Plan, including occasional out-of-hours work.</li></ul><h4>We’re looking for someone who:</h4><ul><li>Has experience in a frontline housing advice role.</li><li>Has worked with private landlords and letting agents to secure accommodation.</li><li>Understands homelessness legislation, housing law, and welfare reform.</li><li>Has excellent communication, negotiation, and influencing skills.</li><li>Can write clear and effective correspondence, including final offer letters.</li><li>Is confident using IT systems including Word and Excel.</li><li>Can manage their own workload and work well under pressure.</li><li>Holds a full valid driving licence and has access to a car.</li></ul>Desirable qualifications include:<ul><li>Studying towards or holding a professional qualification in Housing.</li></ul><h4>What We Offer</h4><ul><li>22 days annual leave (rising to 27 after 5 years’ service)</li><li>Membership of the Local Government Pension Scheme - with an employer contribution of 19.7%</li><li>Potential for hybrid working arrangements - to be discussed after the probation period. </li><li>Training and development opportunities</li><li>Free Parking </li><li>Access to the Council's EAP service</li></ul>If you would like to have a chat about the role, please contact Shanice Leach, Shanice Leach, Accommodation Team Leader, on 01892 554174 or email <a href="mailto:Shanice.Leach@tunbridgewells.gov.uk" target="_blank">Shanice.Leach@tunbridgewells.gov.uk</a>.





<ul></ul>

Tunbridge Wells Borough Council

Landlord Liaison Officer

Job Description Private Housing Regulatory Officer – Enforcement Team Salary:&nbsp;£39,027 - £44,463 per annum&nbsp;&nbsp; Grade:&nbsp;E Contract Type:&nbsp;Permanent&nbsp; Working Hours:&nbsp;37 Hours per week Number of Positions: 5 About the department&nbsp; The Selective Licensing Team is part of the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents. About the Role&nbsp; We are seeking motivated and proactive officers to join our Selective Licensing Enforcement Team. In this role, you will investigate unlicensed properties, breaches of licence conditions, and substandard housing, helping to safeguard tenants and promote fair practices within the private rented sector. Key Responsibilities <ul> <li>Investigate complaints, allegations of illegal eviction, harassment, and anti-social behaviour.</li> <li>Carry out inspections using the Housing Health &amp; Safety Rating System (HHSRS).</li> <li>Collect evidence and prepare case files for enforcement action, including civil penalties, court proceedings, and Rent Repayment Orders.</li> <li>Provide advice and guidance to landlords, agents, and tenants.</li> <li>Work jointly with other council teams and external agencies to resolve issues.</li> </ul> What&nbsp;We’re&nbsp;Looking For&nbsp; <ul> <li>Knowledge of housing legislation, particularly the Housing Act 2004 and related enforcement powers.</li> <li>Completed Housing Health Safety Rating System certificate</li> <li>Experience of carrying out investigations or property inspections.</li> <li>Strong communication, organisational, and report-writing skills.</li> <li>Ability to manage a varied workload and meet deadlines.</li> </ul> Essential qualifications:&nbsp; <ul> <li>Housing Health Safety Rating System [HHSRS] certificate.</li> <li>A full driving licence that is valid in the UK and access to a vehicle.</li> </ul> DBS Check:&nbsp;Standard Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date :30/11/2025 Interview Date: TBC&nbsp; Additional Information&nbsp; For further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a> To view the full Job Profile and Person Specification, please follow the link below. <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EYiX7grDqSpAgIge7E9pTu8ByCOZK_PjmtTY-0MXZARHbg?e=2d8RsI" target="_blank">Private_Housing_Regulatory_Officer_Enforcement_Team _JD.pdf</a> &nbsp; &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Private Regulatory Officer - Enforcement Team

Job Description Job Title:&nbsp;Private Housing Regulatory Officer – Inspection Team Salary: £39,027 - £44,463 per annum Number of Openings - 12 Grade: E Contract Type: Permanent Hours: 37 hours per week About the department&nbsp; The Selective Licensing Team is part of the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents. About the Role&nbsp; We are seeking a dedicated and proactive Private Housing Regulatory Officer to join our Selective Licensing Inspection Team. This is a fantastic opportunity to play a key role in improving housing conditions and ensuring the safety and wellbeing of tenants across the borough. As a Private Housing Regulatory Officer&nbsp;, you will&nbsp;be responsible for:&nbsp; <ul> <li>Conduct interior and exterior property inspections to assess compliance with licensing conditions.</li> <li>Use the Housing Health &amp; Safety Rating System (HHSRS) to identify hazards and issue appropriate notices.</li> <li>Investigate complaints regarding property conditions, landlord/tenant conduct, and licensing breaches.</li> <li>Provide clear, practical advice to landlords, agents, and tenants on legal obligations under the Selective Licensing scheme.</li> <li>Gather and document evidence for enforcement actions including notices, civil penalties, and court proceedings.</li> <li>Collaborate with teams such as Environmental Health, Planning, and Legal to ensure coordinated enforcement.</li> </ul> What&nbsp;We’re&nbsp;Looking For&nbsp; We’re&nbsp;looking for someone who has:&nbsp; <ul> <li>Solid understanding of the Housing Act 2004, licensing regulations, and enforcement powers.</li> <li>HHSRS certification.</li> <li>Experience in property inspections and resolving housing condition issues.</li> <li>Strong judgement and decision-making skills.</li> <li>Excellent written and verbal communication.</li> <li>Well-organised with the ability to manage a varied workload and maintain accurate records.</li> <li>Willingness to work in the field, including occasional out-of-hours visits.</li> </ul> Essential qualifications:&nbsp; A full driving licence that is valid in the UK and access to a vehicle Housing Health Safety Rating System [HHSRS] certificate DBS Check:&nbsp;Standard Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Internal &amp; External) 30/11/2025 Interview Date: To Be Confirmed&nbsp;&nbsp; Additional Information&nbsp; For further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EQ3n9xHh46ZOjHgl92gILUcB_pXsnpqb5AFbDpT0jhhCfw?e=L3W1A0" target="_blank">Private_Housing_Regulatory_Officer_JD.pdf</a> &nbsp; &nbsp; &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Private Regulatory Officer - Inspection Team

<h4>About the role</h4><h4>Role Summary</h4>As a Voids Clearance Driver/labourer you operate a clearance vehicle and undertake a variety of tasks identified in a void property as per a specification produced by the Voids Manager and/or Supervisor, taking ownership of work, operating within Health and Safety guidelines, and remaining within budget and time parameters. Working arrangements may be as part of a team or lone working, dependent upon the scope of the works required. Works may include but not limited to, property clearance, redecoration, cleaning and two-man assistance works.<h4>Salary:</h4><h4>Hours of Work:</h4>42.5<h4>Contract:</h4>Permanent <h4>Probation Period:</h4>6 months<h4>Notice Period:</h4>1 month<h4>Who are we?</h4>TCH Repairs is our in-house Direct Labour Organisation (DLO), working alongside Town &amp; Country Housing to deliver responsive, high-quality maintenance and repair services to our residents. Their skilled team ensures our homes are safe, well-maintained, and meet the standards our customers deserve. By keeping repairs in-house, we’re able to provide a more personal, efficient, and accountable service.We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years, we’ve invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area, all working together to build thriving communities and deliver excellent customer service.<h4>Meet your Manager</h4>Kevin Jacobs, Voids Supervisor<h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4>•Operating a clearance vehicle, loading and unloading of material •Removing contents from void addresses and tipping this at the waste management site •Performing cleaning duties on a void property, to assist the management team •Recording and submitting accurate data using relevant business systems electronic devices •Affording excellent customer service to client representatives •Arranging purchase of materials required to deliver the works in a planned and efficient manner •Comply with safeguarding policy and H&amp;S standards at all times •Operating within the company’s occupational road risk policies and procedures<h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4>•Full UK driving licence <h4>Key Skills &amp; Competencies</h4>•Previous experience in a similar role - Essential •Social Housing experience - Desirable •Previous experience in Voids or Property repairs/maintenance - Desirable<h4>Behaviours</h4>•You must possess a high degree of manual dexterity as there will be frequent use of hand tools •You may be required to work at height or uneven ground •You must also be able to work within a confined space, without restriction<h4>Why Choose Us</h4><ul><li>We provide a company van for work and a fuel card</li><li>25 days, increasing to 28 days at 5-years service and 30 days at 10-years service</li><li>Pay review every year</li><li>Up to £3,000 colleague referral fee</li><li>Contributory pension scheme with 4% to 10% matched contributions</li><li>Life insurance</li><li>24/7 digital GP service and counselling helpline (including face-to-face sessions)</li><li>Free annual eye test voucher and contribution towards glasses</li><li>Free annual flu jab</li><li>Two volunteer days per year</li><li>Extensive annual staff wellbeing programme of events</li><li>Career development and vocational training opportunities</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping travel, &amp; days out.</li><li>Social events, including rounders, festive Fridays and lunch time walking</li><li>Travel loan</li><li>Long service awards</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Friday, 5 December 2025<h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/Alpv6TtL" target="_blank">Apply now</a>





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Town and Country Housing

Voids Clearance Driver/Labourer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0413/Housing_Options_Officer_-_April_2025.docx" target="_blank">Housing_Options_Officer_-_April_2025</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Fixed Term Contract until 31 March 2027
We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
The Housing Options and Support team plays a vital frontline role, providing practical support, expert advice, and life-changing interventions to help single rough sleepers and sofa surfers to find a new home.
As a Housing Options Officer, you’ll work with individuals across the District who are facing housing difficulties or at risk of homelessness. Your work will have a direct and lasting impact, preventing crises, supporting vulnerable residents, and helping people find stability and independence.
Everything you need to know
This is a rewarding and varied opportunity for a customer-focused housing professional. Based at our Sevenoaks offices, you’ll work as part of a dedicated and supportive team, offering proactive housing advice and practical solutions to prevent homelessness.
You’ll ensure that the Council meets its statutory duties under the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017, while also delivering compassionate, person-centred support.
What you’ll be doing
<ul>
<li>Providing advice and support to customers at risk of homelessness or facing eviction, helping to prevent homelessness wherever possible.</li>
<li>Assessing housing needs and creating Personalised Housing Plans in line with the Homelessness Reduction Act 2017.</li>
<li>Investigating homelessness applications and making decisions in accordance with housing legislation.</li>
<li>Working with private landlords and tenants through the Sevenoaks Landlords Hub, securing and maintaining quality private rented housing.</li>
<li>Placing individuals in emergency and temporary accommodation, ensuring suitable placements and follow-up support.</li>
<li>Building effective relationships with internal teams (Council Tax, Private Sector Housing, Benefits) and external partners such as housing associations, voluntary organisations and statutory services.</li>
<li>Supporting housing-related projects and initiatives across the District.</li>
<li>Participating in the Housing Options and Support Out of Hours Service on a rota basis (with a salary supplement).</li>
</ul>
What you’ll bring to the role
<ul>
<li>In-depth knowledge of housing legislation, particularly the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996.</li>
<li>Experience in homelessness prevention, housing advice, or a related area.</li>
<li>Excellent verbal and written communication skills, with the ability to handle complex and sensitive situations calmly and professionally.</li>
<li>Strong organisational skills, with the ability to manage a varied caseload under pressure.</li>
<li>Negotiation and influencing skills to achieve positive outcomes for customers.</li>
<li>Competent IT skills, with experience using Microsoft Office and housing case management systems.</li>
<li>A proactive, flexible and team-focused approach to work.</li>
</ul>
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Want to find out more?
For&nbsp;an&nbsp;informal&nbsp;discussion&nbsp;about&nbsp;this&nbsp;role,&nbsp;please&nbsp;contact&nbsp;Stephen Tring, Housing Options and Solutions Manager, on +441732227184 or <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a>
Closing date:&nbsp; Sunday 30th November
Interviews: Tuesday 16th December

Housing Options Officer

<h4>About the role</h4><h4>Role Summary</h4>Housing Support Worker The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holders principal responsibilities are as follows: (i)To respond to emergency calls from tenants, responding in accordance with agreed procedures; (ii)To support individual tenants and leaseholders to sustain their tenancies/leases with the Society (iii)To ensure the scheme is safe and action any required emergency repairs and log any other (iv)To complete administrative tasks as directed by the Housing Officer The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes We have extra care schemes in the following areas:Lawson House (Larkfield) Watling Court (Gravesend) Meadow View Court (Wateringbury) Rosewell House (Tonbridge)If you are interested in one or more schemes, then please state this in your application. We may not be recruiting in your preferred scheme at the moment but we will be in touch to advise when something is available. ***We are holding a open recruitment morning at Rosewell House, Tudeley Lane, Tonbridge, TN11 0FT on Wednesday 26th November 10am-12pm for anyone wishing to pop along to meet with us***<h4>Salary:</h4>£12.75ph<h4>Hours of Work:</h4>Flexible<h4>Contract:</h4>Bank, fixed term contract and permanent (Depending on what is available)<h4>Probation Period:</h4>6 Months<h4>Notice Period:</h4>1 month<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4>1. 24 hour ‘emergency’ Wellbeing Service 1.1 The post holder will respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures.1.2 The post holder will work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require to enable them to sustain their tenancies.1.3 Priority MUST be given to emergency calls at all times and all emergency calls must recorded. 2. Tenancy Support 2.1 The post holder will provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers.2.2 The post holder will ensure that appropriate records are maintained relating to services provided. 3. Scheme Safety and Repairs 3.1 The post holder will make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. 3.2 The post holder will take appropriate action in the event of fire or other emergency in accordance with agreed policies and procedures 3.3 The post holder will arrange emergency repairs where appropriate to do so in accordance with current policy and procedure, logging those repairs which are not considered an emergency for future action. 4. Other Duties 4.1 The post holder will carry out other administrative tasks as directed by the Housing Officer No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder.<h4>General</h4>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. •Recognise, respect, and promote the different roles and diversity of individuals. •To actively contribute towards the key performance indicators and professional standards. •Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. •To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. •To participate in training, attend other meetings, and staff events as required. •Be an effective member of your team, presenting a positive impression of your section and the Group. •Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. •Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. •Maintain awareness of budget requirements and value for money while delivering your role. •Consider and highlight any risk to the organisation or individuals whilst delivering your role. •Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.<h4>About You</h4><h4>Education &amp; Qualifications</h4>•Demonstrate evidence of competence to undertake the post •Housing management (or similar) experience in the voluntary, public or private sectors •Willing to undertake training •Efficient and effective administrative skills. •To demonstrate honesty, trustworthiness, reliability and respectfulness. •Enhanced Disclosure from the Disclosure and Barring Service. •Application of H&amp;S practices •Health and Safety risk assessment<h4>Key Skills &amp; Competencies</h4>•Ability to manage and work within a small budget •Use of IT to facilitate and support improvements to services, good communications and useful Management Information<h4>Behaviours</h4>•Ability to lead and motivate •Manage conflict •Demonstrate awareness of different values, cultures and needs amongst tenants , staff and communities •Recognise and work to meet where possible the diverse and unique needs of each tenant •Strong commitment to non-discriminatory housing services •Ability to have ideas accepted even in the face of initial opposition •Negotiate effectively, •Good communication skills - both written and verbal •Ability to communicate effectively at all levels within and external of the Society using appropriate styles with different groups, e.g. staff, tenants, relatives •Commitment to providing excellence in Housing Services •Think ahead and plan •Demonstrate a positive attitude towards change •Take on further responsibilities •Undertake relevant training and development •Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions •Ability to prioritise •Problem solving abilities •Meet deadlines and advise of any problems early •Ability to function effectively under pressure and in a crisis •Ability to prioritise •Problem solving abilities •Meet deadlines and advise of any problems early •Ability to function effectively under pressure and in a crisis •Some flexible approach to working hours may be required •Ability to represent the organisation and lead and participate in a wide range of social activities •Be aware of support needed by others and identify and address any issues at an early stage where possible •Consider how actions could support others •Be prepared to give encouragement and offer assistance or advice when needed •Strong sense of customer focus •Explain things logically •Keep to the point •Style that is warm, caring and friendly •Express ideas confidently where required •Caring and compassionate towards people in need of care and support •Tailor style and service to meeting individual’s needs •Build rapport with customers, colleagues and staff •Demonstrate a pleasant, professional manner •Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant •Ask questions to gather necessary information •Weigh the advantages and disadvantages of a course of action before reaching a decision •In the absence of all relevant information defer making a decision until all the necessary extra data is gathered, referring to others when necessary<h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Friday, 28 November 2025<h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/W1NqIfcy" target="_blank">Apply now</a>





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Housing Support Worker

Housing Support Worker (Caseworker) – Homeless Adults ServiceAre you passionate about supporting people to move forward, but not looking for a personal care role? We’re looking for a proactive, organised Housing Support Worker to join our friendly team, providing temporary accommodation and support to adults experiencing homelessness. We support adults from all walks of life who, for various reasons, have found themselves without a home.Please note: This is not a personal care role. We are specifically seeking candidates with experience in casework, tenancy support, or advice roles, not those with a background in personal care or care work.About the role:In this role, you will provide practical and emotional support to customers, helping them manage their tenancy, develop independent living skills, and access the right support. You’ll work with customers to set and achieve their goals, always promoting choice and independence. Liaising with partner agencies such as health services, benefits offices, and local authorities will be key to ensuring customers receive the support they need. You’ll also maintain accurate records, contribute to a safe and supportive environment, and support the smooth running of the service, including move-ins, sign-ups, and low-level housing management tasks.About you:<ul><li>Experience supporting people in a casework, advice, or advocacy role (voluntary or paid).</li><li>Excellent communication and organisational skills.</li><li>Able to work collaboratively, with a positive, can-do attitude.</li><li>Confident using IT and maintaining records.</li><li>Committed to equality, diversity, and inclusive practice.</li><li>Knowledge of housing, welfare benefits, or homelessness issues is an advantage.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values – Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.We offer:<ul><li>25 days’ annual leave plus bank holidays.</li><li>Flexible benefits package – including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li><li>Regular support, supervision, and opportunities for training and development.</li></ul>Please read before applying:<ul><li>We are unable to provide visa sponsorship, so you must have the right to work in the UK.</li><li>As part of your application, we’ll ask you to answer a few questions to help us understand your suitability for the role, including one focused on our values so we can learn more about what matters to you and how you work.</li><li>Interviews will be held on teams on Monday 8th December and Friday 12th December. </li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>. <ul></ul>

Peabody

<h4>About the role</h4><h4>Role Summary</h4>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows;<ul><li> To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures. </li><li> To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer. </li><li> To support individual tenants and leaseholders to sustain their tenancies/leases with TCH. </li><li> To ensure the scheme is safe. </li><li> To complete administrative tasks as directed by the Housing Officer. </li><li> The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes. </li></ul><h4>Salary:</h4>£12.75<h4>Hours of Work:</h4>Day, Evening and Night shifts available<h4>Contract:</h4>Bank/Casual <h4>Probation Period:</h4>NA<h4>Notice Period:</h4>ASAP<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>"I've been with TCH for a couple of years now, and the people here really make it a great place to work!The Housing Support team enables people to maintain their independence in their own self-contained flats.If you enjoy making a difference to people's lives, then this role could be ideal for you!"Sharon Davies, Housing Officer<h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures. </li><li> Work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require enabling them to sustain their tenancies. </li><li> Priority MUST be always given to emergency calls and all emergency calls must recorded. </li><li> Help publicise, facilitate, and take part in a range of social events and activities to be agreed in advance with the Housing Officer and take place each evening. </li><li> Encourage tenants, leaseholder, friends and relatives and volunteers to organise and take part in events. </li><li> Follow the Risk Assessments and Health and Safety policies and procedures when planning and running events. </li><li> Where payment is required for activities the post holder will follow the cash handling procedures. </li><li> Provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers. </li><li> Ensure that appropriate records are maintained relating to services provided. </li><li> Make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </li><li> Carry out other administrative tasks as directed by the Housing Officer. </li><li> No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder. </li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role may require the individual to travel to various sites across our housing stock and it is expected that an individual in this role has a full driving licence and access to a car with relevant business insurance. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Demonstrate evidence of competence to undertake the post. </li><li> Housing management (or similar) experience in the voluntary, public or private sectors. </li><li> Willing to undertake training. </li><li> Efficient and effective administrative skills. </li><li> To demonstrate honesty, trustworthiness, reliability and respectfulness. </li><li> Enhanced Disclosure from the Disclosure and Barring Service. </li><li> Ability to manage and work within a small budget. </li><li> Application of H&amp;S practices. </li><li> Health and Safety risk assessment. </li><li> Use of IT to facilitate and support improvements to services, good communications and useful Management Information. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Ability to lead and motivate. </li><li> Manage conflict. </li><li> Demonstrate awareness of different values, cultures and needs amongst tenants, staff and communities. </li><li> Recognise and work to meet where possible the diverse and unique needs of each tenant. </li><li> Strong commitment to non-discriminatory housing services. </li><li> Ability to have ideas accepted even in the face of initial opposition. </li><li> Negotiate effectively. </li><li> Good communication skills - both written and verbal. </li><li> Ability to communicate effectively at all levels within and external using appropriate styles with different groups, e.g. staff, tenants, relatives. </li><li> Commitment to providing excellence in Housing Services. </li><li> Think ahead and plan. </li><li> Demonstrate a positive attitude towards change. </li><li> Take on further responsibilities. </li><li> Undertake relevant training and development. </li><li> Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions. </li><li> Ability to prioritise. </li><li> Problem solving abilities. </li><li> Meet deadlines and advise of any problems early. </li><li> Ability to function effectively under pressure and in a crisis. </li><li> Some flexible approach to working hours may be required. </li><li> Ability to represent the organisation and lead and participate in a wide range of social activities. </li></ul><h4>Behaviours</h4><ul><li> Be aware of support needed by others and identify and address any issues at an early stage where possible. </li><li> Consider how actions could support others. </li><li> Be prepared to give encouragement and offer assistance or advice when needed. </li><li> Strong sense of customer focus. </li><li> Explain things logically. </li><li> Keep to the point. </li><li> Style that is warm, caring and friendly. </li><li> Express ideas confidently where required. </li><li> Caring and compassionate towards people in need of care and support. </li><li> Tailor style and service to meeting individual’s needs. </li><li> Build rapport with customers, colleagues and staff. </li><li> Demonstrate a pleasant, professional manner. </li><li> Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant. </li><li> Ask questions to gather necessary information. </li><li> Weigh the advantages and disadvantages of a course of action before reaching a decision. </li><li> In the absence of all relevant information defer deciding until all the necessary extra data is gathered, referring to others when necessary. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Tuesday, 2 December 2025<h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/naPyEt0B" target="_blank">Apply now</a>





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Bank Housing Support Worker (Days, Evenings and Nights)

Job Description Homeownership Services Manager&nbsp; Starting Salary: £61,425 per annum Grade: H Permanent Contract 37 Hours per Week&nbsp; Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail, and creative industries.&nbsp;Thurrock Council’s Homeownership Service has an exciting opportunity to join an established housing department as Homeownership Services Manager. This is a management position within the Place Directorate, responsible for leading a team to deliver high-quality leasehold management, service charge setting and Right to Buy administration to support Council leaseholders while ensuring compliance with relevant housing regulations and legislation.Thurrock Council manages a diverse homeownership portfolio, consisting of leasehold, and freehold properties across the borough. This portfolio presents a unique opportunity to engage with a range of tenure types, ensuring that leaseholders and homeowners receive excellent service.This role provides a unique challenge for an initiative-taking and strategic leader with a vision for improving homeownership services. The successful candidate will be responsible for driving service improvements, ensuring financial accuracy in service charges, and maintaining strong relationships with leaseholders and key stakeholders.A key part of the role will be championing customer engagement, ensuring leaseholders are well-informed and that their voices are heard in decision-making processes. They will lead on ensuring transparency in billing, managing disputes effectively, and implementing best practices in leasehold services.We are seeking an initiative-taking individual who can self-manage their time effectively while also working collaboratively with other housing teams to enhance homeownership service delivery. You must have the ability to develop policies, manage financial risks, and support members of the homeownership team to meet targets.The successful candidate would have a strong understanding of homeownership legislation, economic management, and dispute resolution, and would be expected to hit the ground running in this role.A Disclosure and Barring Service (DBS) Check is not required for this post.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025&nbsp;</li> </ul> Interview Dates:&nbsp;To Be ConfirmedWe reserve the right to withdraw the role at any time - Candidates may be invited to interview upon submitting a complete application.&nbsp;Previous applicants need not re-apply.&nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcX1Op-u-IlFnWiNIT32IvsBW5njKKUb-5oS3cLgy6Psew?e=s2mBrA" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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38 Housing Jobs in Chatham, UK