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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6094/Compliance_Administrator_-_Candidate_Pack.pdf" target="_blank">Compliance_Administrator_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities this is an exciting opportunity to join the Council. This new role has been created to support the Housing Compliance team.
We are seeking a highly organised and focused Housing Compliance Administrator to join our team. This role is essential in supporting the delivery of statutory compliance across our housing stock, ensuring accurate record-keeping and timely reporting for key safety areas such as gas, electrical, fire, water hygiene and lifts. You will work closely with contractors, internal teams, and residents to maintain compliance data, schedule inspections, and assist in meeting regulatory requirements. The position offers the opportunity to work within a collaborative environment, develop your skills and contribute to achieving our service goals. If this sounds like the opportunity for you, please review the full job profile before applying.
Key Responsibilities
<ul>
<li>Maintain and update compliance records for housing assets, including gas safety, electrical checks, fire risk assessments, and water hygiene.</li>
<li>Schedule and monitor compliance inspections and remedial works.</li>
<li>Ensure accurate data entry into compliance systems and produce regular reports for management.</li>
<li>Liaise with contractors and internal teams to ensure timely completion of compliance activities.</li>
<li>Support the implementation of new compliance legislation and best practice.</li>
<li>Respond to resident queries relating to compliance works in a professional and timely manner.</li>
</ul>
About You
<ul>
<li>Strong administrative and organisational skills with excellent attention to detail.</li>
<li>Proficient in Microsoft Office and data management systems.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
<li>Knowledge of housing compliance requirements and health &amp; safety legislation is desirable.</li>
<li>Previous experience in a housing or compliance-related role is an advantage.</li>
<li>Experience with housing management systems is an advantage.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>

Dartford Borough Council

Compliance Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5736/Resident_Liaison_Officer_-_Candidate_Pack.pdf" target="_blank">Resident_Liaison_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Are you a people-focused professional who thrives on building strong relationships in the community? Dartford Borough Council is seeking a Resident Liaison Officer to join our team.
Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities this is an exciting opportunity to join the Council. Complementing our existing service, this role has been created to further establish our presence on site, working closely with residents to improve our service.
We are seeking a proactive and customer-focused candidate to join our Housing Maintenance team. This role is key to ensuring effective communication between residents, contractors, and the council during planned maintenance, repairs, and improvement works. The position offers the opportunity to work within a collaborative environment, develop your skills and contribute to achieving our service goals.
You will act as the main point of contact for residents’ formal complaints, providing clear information, resolving queries, and supporting them throughout the works process. You will also support contractors during major planned works, ensuring the customers voice is always heard.
If this sounds like the opportunity for you, please review the full job profile before applying.
Key Responsibilities
<ul>
<li>Serve as the primary liaison between residents and contractors during housing maintenance and improvement projects.</li>
<li>Investigate and provide responses to Stage 1 complaints.</li>
<li>Positively promote works completed successfully, utilising social media platforms</li>
<li>Provide timely updates and clear communication regarding schedules, access requirements, and progress.</li>
<li>Address resident concerns promptly and professionally, ensuring issues are resolved effectively.</li>
<li>Support vulnerable residents to ensure their needs are met during works.</li>
<li>Maintain accurate records of communications, appointments, and feedback.</li>
<li>Work collaboratively with contractors, surveyors, and internal teams to ensure smooth project delivery.</li>
</ul>
About You
<ul>
<li>Experience working with contractors and understanding of site processes</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving ability and a customer-first approach.</li>
<li>Ability to manage multiple priorities and work under pressure.</li>
<li>Experience in housing, as a resident liaison officer or customer facing role is desirable</li>
<li>Must hold a full UK driving licence and access to a vehicle for work</li>
</ul>
This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
“The Council is an Equal Opportunities Employer”

Resident Liaison Officer (Housing Maintenance)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5894/Asset_Information_Officer_-_Candidate_Pack.pdf" target="_blank">Asset_Information_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities this is an exciting opportunity to join the Council.
This new role of Housing Asset Information Officer will be the lead for managing our Housing Asset Management Database (Housing One) and its stock condition data. You will ensure stock condition data is accurate and analyse the data to identify capital investment programmes that help meet regulatory standards. You will lead on providing information, relating to annual government returns. You will respond to a wide range of enquiries related to stock condition and current or future investment programmes and help develop future Housing Asset Management Strategies.
We are seeking a candidate with excellent report building and system knowledge, able to critically evaluate large data sets, whilst ensuring data integrity and safeguarding, by way of data audits and data security being fully managed. The position offers the opportunity to work within a collaborative environment, develop your skills and contribute to achieving our service goals. You must be an analytical thinker that is able to work under pressure often to tight and conflicting deadlines. If this sounds like the job for you, please apply.
Key responsibilities:
<ul>
<li>Maintain and update housing asset databases, ensuring accuracy and completeness of property records.</li>
<li>Collect, validate, and analyse data relating to housing stock, components, and compliance.</li>
<li>Support the development of asset management strategies and investment programmes.</li>
<li>Produce reports and dashboards for internal teams and senior management.</li>
<li>Liaise with contractors, surveyors, and internal departments to ensure timely data updates.</li>
<li>Ensure compliance with relevant legislation, standards, and data protection requirements.</li>
</ul>
About You:
<ul>
<li>Strong attention to detail and excellent organisational skills.</li>
<li>Proficient in report building, data management systems and Microsoft Excel.</li>
<li>Analytical mindset with the ability to interpret and present data clearly.</li>
<li>Knowledge of housing asset management and compliance regulations is desirable.</li>
<li>Experience in a similar role within housing or property management is an advantage.</li>
</ul>

Asset Information Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5804/Customer_Services_Officer_-_Candidate_Pack.pdf" target="_blank">Customer_Services_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities this is an exciting opportunity to join the Council. This new post has been created to complement our existing team and further increase our ability to offer an excellent first point of contact service.
We are looking for a Customer Services Advisor who is passionate about delivering a great service for residents. In this role you will be the first point of contact for repair calls, diagnosing repairs and managing queries. Your work will play a huge part in maintaining strong customer relationships, improving service quality and ensuring every interaction is timely, professional and understanding. Experience of housing management systems is desirable, and you will need to be aware of data protection requirements, and confident in producing clear, effective written communication across a variety of formats. Most importantly, you’ll bring empathy, professionalism and determination to provide a positive experience for our residents. If this sounds like the opportunity for you, please review the full job on the Candidate Pack before applying.
Key Responsibilities
<ul>
<li>Act as the first point of contact for all repair-related queries.</li>
<li>Triaging repair requests and prioritising appropriately.</li>
<li>Raising repair orders and instructing contractors to deliver works.</li>
<li>Overseeing the delivery of repair works to ensure quality and timeliness.</li>
<li>Monitoring and reporting on contractor performance.</li>
<li>Maintaining accurate records and providing updates to colleagues and residents.</li>
</ul>
About You
<ul>
<li>Experience in a similar role within a social housing environment is desirable.</li>
<li>Strong background in customer service or administration.</li>
<li>Ability to analyse information and present findings clearly.</li>
<li>Excellent attention to detail and ability to work accurately under pressure.</li>
<li>Proficient in Microsoft Word, Outlook, and Excel.</li>
<li>Experience with housing management systems is an advantage.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
Please note, this is not currently a hybrid working role. The successful candidate will work full time from the main office

Customer Services Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6102/Compliance_Surveyor_-_Asbestos___Water_Management_-_Candidate_Pack.pdf" target="_blank">Compliance_Surveyor_-_Asbestos___Water_Management_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below.
Do not send your CV – only fully completed application forms will be accepted.



Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities. This is an exciting opportunity to join the Council and we are seeking a skilled and experienced Housing Compliance Surveyor to join our compliance team.
The role will have responsibility for asbestos management across our stock and is a critical role ensuring the safety of our residents and properties by carrying out asbestos and legionella surveys and inspections and managing a programme of surveys and risk assessments across our housing stock.
The candidate must be enthusiastic, a good communicator and Asbestos P405 qualified, with experience of managing asbestos and water across housing assets.
You will be responsible for ensuring compliance with statutory regulations and supporting the delivery of safe and effective housing services. You will be required to manage the Asbestos register, ensuring access is achieved by contractors and that the register is always up to date. You will submit notifications to the HSE for notifiable asbestos works in a timely manner to ensure repairs, void and planned works are not delayed.
The position offers the opportunity to work within a collaborative environment, develop your skills and contribute to achieving our service goals.
If this sounds like the opportunity for you, please review the full job profile before applying.
Key Responsibilities
<ul>
<li>Day to day responsibility for the management of contractors undertaking asbestos surveys (management, refurbishment, and demolition) in accordance with current legislation and guidance.</li>
<li>Day to day responsibility for the management of contractors undertaking legionella risk assessments and water hygiene inspections.</li>
<li>Manage and oversee the Asbestos Register.</li>
<li>Prepare detailed reports and recommendations following surveys and assessments.</li>
<li>Maintain accurate records and update compliance systems.</li>
<li>Advise colleagues and contractors on asbestos and legionella management.</li>
<li>Ensure all works comply with health and safety regulations and internal policies.</li>
<li>Support the delivery of remedial works and monitor contractor performance.</li>
</ul>
About You
<ul>
<li>Experience in asbestos surveying and legionella risk assessments within housing or a similar environment.</li>
<li>Knowledge of relevant legislation and best practice (Control of Asbestos Regulations, ACOP L8).</li>
<li>P405 qualification (or equivalent) for asbestos management is essential.</li>
<li>Legionella risk assessment training or certification is desirable.</li>
<li>Strong attention to detail and ability to work independently.</li>
<li>Excellent communication and reporting skills.</li>
<li>Proficient in Microsoft Office and compliance management systems.</li>
<li>Must hold a full UK driving licence and access to a vehicle for work.</li>
</ul>
This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
“The Council is an Equal Opportunities Employer”

Compliance Surveyor – Asbestos and Water Management

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5510/Housing_Compliance_Manager_-_Candidate_Pack.pdf" target="_blank">Housing_Compliance_Manager_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Borough Council have over 4000 social homes throughout the local area. With an established track record for maintaining quality homes, delivering new affordable housing and investing in local communities, this is an exciting opportunity to join the Council. Complementing our existing service, this role has been created to provide a service lead to manage compliance.
We are seeking an experienced and proactive Housing Compliance Manager to join our team and to lead and manage compliance across our housing maintenance service. The position offers the opportunity to work within a collaborative environment, develop your skills and contribute to achieving our service goals.&nbsp;
This is a key role ensuring that Dartford Borough Council meets all statutory and regulatory requirements relating to housing health and safety, including gas, electrical, fire safety, water hygiene, and asbestos management.
You will be responsible for developing and maintaining robust compliance frameworks, monitoring performance, and driving continuous improvement to keep our residents safe and our properties compliant.
As a landlord we currently have responsibility for buildings up to 11m in height, with no dwellings above this height. As the postholder you will have responsibility to oversee a team of compliance surveyors, a compliance officer and administrator.
If this sounds like the opportunity for you, please review the full job profile before applying.
Key Responsibilities
<ul>
<li>Ensure full compliance with all housing-related health and safety legislation and regulations.</li>
<li>Develop and implement compliance policies, procedures, and monitoring systems.</li>
<li>Manage and oversee statutory safety checks and servicing programs (gas, electrical, fire, water hygiene, asbestos).</li>
<li>Monitor contractor performance and ensure works are delivered to required standards.</li>
<li>Prepare compliance reports for senior management and regulatory bodies.</li>
<li>Lead on audits, inspections, and risk assessments, taking corrective action where necessary.</li>
<li>Provide expert advice and guidance to colleagues and stakeholders on compliance matters</li>
</ul>
About You
<ul>
<li>Proven experience in housing compliance or a similar role within social housing.</li>
<li>Strong knowledge of housing health and safety legislation and regulatory requirements.</li>
<li>Excellent analytical and problem-solving skills with attention to detail.</li>
<li>Ability to manage contractors and monitor performance effectively.</li>
<li>Strong communication skills and ability to influence at all levels.</li>
<li>Proficient in Microsoft Office and housing management systems.</li>
<li>Relevant professional qualification (e.g., NEBOSH, IOSH)</li>
<li>Must hold a full UK driving licence and access to a vehicle for work</li>
</ul>
This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
“The Council is an Equal Opportunities Employer”

6 Housing Jobs in Dartford, UK