field_remote_option

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field_job_occupational_field_parents_all

job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3279/Tenant___Community_Engagement_Officer_V5_051124.docx" target="_blank">Tenant___Community_Engagement_Officer_V5_051124</a></li>
</ul>

Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>



Tenant &amp; Community Engagement Officer
Lambeth and Southwark is a small lively housing association, based near The Oval Tube Station, and working in the London Boroughs of Lambeth, Southwark and Lewisham. We have been established for nearly 100 years, and currently manage and own around 350 homes.&nbsp; We are looking to appoint a proactive Tenant and Community&nbsp; Engagement Officer (Part time 21 Hours a week).&nbsp; LSHA is committed to both improving the services and value for money that we offer our tenants and also create a supportive place in which to work. It is an exciting time to join the organisation and make these ambitions a reality.
This role will be at the centre of our ambitions to engage with, and improve our relationship and interaction with our tenants. &nbsp;Developing Neighbourhood champions, the Tenant Group and developing our Menu of Choice, which outlines the variety of ways tenants can engage with us.&nbsp; The role will also reach out to other community agencies and services that can offer opportunities and resources for the tenants to engage to improve their individual or collective circumstances.&nbsp; There will be some evening work (mostly online / Teams) &nbsp;and very occasionally weekend work required.
We are a small team, that means that we need proactive and forward thinking colleagues that are looking to get the job done and done well.&nbsp; One of our Engaged Tenants will also be on the Interview Panel.
Salary: £24,000(rising to £24,600 after successful completion of probation period) (£40k FTE)
Working Hours:&nbsp; 21 Hours per week
Annual Leave (P/T):15 days per annum, plus bank holidays, plus one additional day for each competed year of service up to a maximum of 18 days per annum
Pension:&nbsp;Employer pension contribution: twice employee contribution up to a maximum of 10%. For example, if employee pays 5%, LSHA pays 10%.
Other benefits:Cycle to work scheme, Employee Assistance Programme.
Location: Oval, SW8
Probationary Period: 6 months
Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>
Shortlisting : 24th&nbsp;September 2025
Interviews : 1st&nbsp;October 2025

Tenant & Community Engagement Officer

<ul></ul>





Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. You must be able to evidence the following in your application: <ul>
<li>A minimum of two years’ experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul> &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 26/9/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Housing Officer (ASB)

<ul></ul>





Grade 6- £38058- £41442pa&nbsp; The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. &nbsp;We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. &nbsp;The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an&nbsp; excellent and seamless service by working with partners and other internal and external services. &nbsp;The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: &nbsp;• To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of &nbsp; &nbsp; our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children’s Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. &nbsp;• Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court.&nbsp; To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. &nbsp;• To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners,&nbsp; providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul>
<li>&nbsp;With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li>&nbsp;You will have excellent IT skills, in particular Microsoft Excel.</li> <li>&nbsp;To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li>&nbsp;The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> You must be able to evidence the following in your application: <ul>
<li>A minimum of two years’ experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul> Previous Applicants need not apply Please view Job Profile here&nbsp; For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> or <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 26th September 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.&nbsp;

Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3185/Housing_Solutions_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Solutions_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp; You will be experienced in housing support and inclusion and have an understanding of what is expected of the local authority under the Homelessness Reduction Act.&nbsp;
We are looking for an enthusiastic, self-motivated and organised professional who is looking for a challenging new role in a busy housing office environment. You will play a key role in meeting and improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
Keys area of responsibility will include:
<ul>
<li>Carrying out the Council’s responsibilities to customers who are homeless or threatened with homelessness under its statutory duties</li>
<li>Have an innovative approach to preventing and relieving homelessness</li>
<li>An ability to assess housing need, identify support needs and work with partner agencies to bring about real improvement to people’s lives</li>
<li>Confidence to write detailed and legally sound decision letters in accordance with the relevant legislation</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, numeracy skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills;</li>
<li>Full driving licence and use of a car are essential;</li>
<li>5 GCSE’s (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>

Dartford Borough Council

Housing Solutions Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3171/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3172/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3173/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3174/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Housing Allocations Manager (Ref: HAM) Salary £41,808.52 pa
This is your opportunity to join a busy and forward-thinking housing service, providing expert advice to customers to help prevent homelessness. The role is responsible for addressing housing needs in the Borough by managing all aspects of the Council’s social housing register. You will be working with partners including housing associations to achieve successful lettings. &nbsp;
As the Council does not hold its own housing stock, this role is key in working closely with housing association partners to make sure social rented homes are let in timely manner, in accordance with protocols, to those most in need. You will be responsible for overseeing the team that assesses and reviews applications, therefore you will need experience in applying housing law, policy and eligibility criteria to individual cases through careful assessment of circumstances and in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group, so the ability to converse at ease with members of the public is essential.&nbsp;
If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, in a housing role. Essentially, you will have worked in a busy and varied customer facing environment, dealing with vulnerable or disadvantaged people. You should be able to demonstrate your commitment to working collaboratively as part of the wider housing team helping local people and families and making a difference to their lives. &nbsp;Training on specific policies and safeguarding protocols will be provided. A full driving licence would be advantageous.
This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 19/09/2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Housing Allocations Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3122/Housing_Allocations_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Allocations_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



We are pleased to be actively searching for a new dynamic person to join our Housing Services Team. We are looking for a driven, well organised individual who can work equally well as part of a team and also independently. Reporting to the Senior Allocations Officer, you’ll have a good working knowledge of housing legislation and in particular the role of the Local Authority to manage and deliver a housing register for social housing. Educated to at least GCSE level (or equivalent experience) working within the housing sector, you will use your excellent interpersonal skills to build on relationships with partner agencies.
You will play a key role in delivering housing need in the borough as part of a wider integrated Housing Solutions Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent.
The post holder will be directly responsible for:
<ul>
<li>Assessing new applications to join the housing register, applying the Council’s Allocations Policy and making judgements on an applicant’s banding on the housing register</li>
<li>Considering medical and welfare cases and assessing if criteria is met in relation to the policy</li>
<li>Allocating social housing according to the relevant policies</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, numeracy skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly</li>
<li>Excellent written and oral communication skills.</li>
</ul>

Housing Allocations Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3112/Senior_Project_Adviser_Role_Profile_2025.docx" target="_blank">Senior_Project_Adviser_Role_Profile_2025</a></li>
</ul>





One-year fixed-term with likelihood of becoming Permanent
21 – 35 hours per week (Full time / Part time / Job share considered)&nbsp;
Come and work in a fresh team supporting residents and communities to take control of their own homes, through co-ops, cohousing, and community land trusts.
<a href="http://www.communityledhousing.london/" target="_blank">Community Led Homes</a>&nbsp;is a dynamic new team at&nbsp;<a href="https://www.cds.coop/community-led-homes/" target="_blank">CDS Co-operatives</a>, a housing association with a long history of creating and supporting housing co-ops. Our mission is to expand opportunities for more people to live in homes they control, together with their neighbours and community, and to support those who seek to, or already are.
We are looking for new team members. You will be instrumental in supporting community-led housing projects and programmes such as&nbsp;<a href="https://communityled.homes/build-belonging/" target="_blank">Build Belonging</a>&nbsp;and&nbsp;<a href="https://communityled.homes/collective-ownership/" target="_blank">Collective Ownership</a>. You will lead a range of communications and events to spread an understanding of the sector and our offer.
This is a flexible, career-enhancing role, working in a collaborative team making a real impact.
We would like to hear from you if you enjoy a variety of tasks and challenges; are creative, enterprising, and ambitious; and are able to get things done giving attention to detail, without losing sight of the bigger picture.
You will be an all-rounder in&nbsp;housing, property, regeneration, and project management&nbsp;and able to turn your hand to whatever is needed. You will be a natural communicator, working collaboratively with professionals, politicians, community groups, and funders, and can challenge positively.
We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work.We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.
Closing date:&nbsp;Monday 15th September 2025 at&nbsp;9:00 AM
First interviews:&nbsp;Wednesday 24th September 2025 (in person at our Central London offices)
Second interviews:&nbsp;Tuesday 30th September 2025 (in person at our Central London offices, if needed)

Senior Project Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3038/Tenancy_Fraud_Investigator_-_Role_Profile.pdf" target="_blank">Tenancy_Fraud_Investigator_-_Role_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Tenancy Fraud Investigator - 7037

Title: Tenancy Fraud Investigator
Contract Type: Permanent- Full Time - 35 hours
Salary: £40,649&nbsp; per annum to £49,001 per annum (London weighted salary) or £36,073 per annum to £43,954&nbsp; per annum (Regional salary), dependant on experience plus ECU* allowance
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile – 1 -2 days office attendance required.
Working Pattern: Monday to Friday
Closing Date: 11th&nbsp;September 2025 – 23:00
Interview Dates: To be held on a date to be confirmed via Ms Teams
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA/XmLc37Kvpp1lp+0kWvMxC2QExA3DCgo6BGy+xQ/21tGbOjANtr7oHU8zeUlCMMU" target="_blank">Role Profile - Tenancy Fraud Investigator.pdf</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

DBS
For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit&nbsp;<a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>
Join our Tenancy Fraud Team at L&amp;Q:
L&amp;Q&nbsp;take tenancy fraud&nbsp;seriously, and this role will strive to ensure that we continue to effectively deal with any misuse of our properties and protect our resources. This is the start to establishing L&amp;Q&nbsp;as a leading success story in tackling subletting and other types of tenancy fraud across its stock.
If this sounds like you, we would love for you to apply!

Your impact in the role, as a Tenancy Fraud Investigator, you will be responsible for:

<ul>
<li>Investigating allocated cases to their conclusion, ensuring transparency and compliance in all case file management using all available tools and resources.</li>
</ul>
<ul>
<li>Working on complex, sensitive cases and may involve joint working with Local Authority Fraud Departments, the Police, and other partners where appropriate, considering differing aims and legislation.</li>
</ul>
<ul>
<li>Attending and giving evidence in both civil and criminal proceedings at County Court, Magistrates Court, and Crown Court</li>
</ul>
<ul>
<li>Briefing our legal representatives or external representatives on the conduct, process, and findings of the investigation during such proceedings.</li>
</ul>
<ul>
<li>Working closely with our Tenancy Verification Team to&nbsp;investigate irregularities and instances of potential fraud that arise from our tenancy verification programme.</li>
</ul>

What you'll bring:

Essential:
<ul>
<li>Knowledge of types of tenancy / housing fraud</li>
</ul>
<ul>
<li>Knowledge of Housing Law</li>
</ul>
<ul>
<li>Availability to work out of hours (including early morning, evening, and weekend visits)</li>
</ul>
<ul>
<li>Excellent time management skills with the ability to set own and team’s priorities to achieve set deadlines &amp; targets.</li>
</ul>
<ul>
<li>
Essential Qualifications: Professional Counter Fraud qualification (PINS, ACFS or equivalent) or willingness to work towards this.</li>
</ul>
<ul>
<li>It is essential you have access to a car and a clean driving license</li>
</ul>

Desirable:
<ul>
<li>Experience of working in social housing</li>
</ul>
<ul>
<li>Self-motivated and innovative problem solver, target driven, and solution focused mind set</li>
</ul>
<ul>
<li>Able to demonstrate strong administrative experiences, gained in a fast-paced working environment</li>
</ul>
<ul>
<li>Good analytical skills, able to identify inefficiencies and suggest solutions</li>
</ul>
<ul>
<li>Resilient – able to manage excellent verbal and written communications skills, able to develop and influence relationships at all levels</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

London and Quadrant Housing Trust

Tenancy Fraud Investigator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2928/Case_Manager_Final_12.08.25.docx" target="_blank">Case_Manager_Final_12.08.25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Case Manager 2x Perm and 2x FTC - 7028

Title: Case Manager
Contract Type: 2x Permanent and 2x FTC until September 2026, Full Time, 35 hours
Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona:&nbsp;Agile 1-2 days office attendance required - travel to site(s) will be required.
Working Pattern: Monday - Friday
Closing Date: 5th September 2025 - 23:00
Interview Dates: On a date to be confirmed via Ms Teams

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAKrFtj4BpC1792ryGkfebW1D3pk3niKwsxTmdYPsBmr7DfAeO7gMcTBKdvqUuUVv1" target="_blank">Role Profile - Case Manager.docx</a> 
&nbsp;Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;&nbsp;include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Join our B2B Hub Team at L&amp;Q
Are you ready to take ownership of complex cases and lead service delivery from start to finish? This is your opportunity to join a newly formed team at L&amp;Q supporting our strategic relationship with Metra Living.
As a&nbsp;Case Manager, you’ll oversee the end-to-end management of repairs and service requests, ensuring timely resolution, excellent communication, and continuous improvement. You’ll play a key role in maintaining service standards and supporting both our Relationship Manager and Contact Handlers.
You’ll report to the&nbsp;Head of Managing Agent Relationships&nbsp;and work closely with the wider B2B Hub and operational teams.
If this sounds like you, we would love for you to apply!
Your impact in the role
Main Duties:
<ul>
<li>Maintain oversight of open and high-priority cases</li>
<li>Intervene to resolve complex or overdue issues</li>
<li>Support Contact Handlers</li>
<li>Coordinate communications with clients and residents</li>
<li>Ensure repairs are completed and documented accurately</li>
<li>Log and track follow-up works</li>
<li>Perform quarterly reconciliations and audits</li>
<li>Drive continuous improvement and SLA compliance</li>
</ul>
Key Relationships:
<ul>
<li>Work closely with our Relationship Manager, Contact Handlers and operational teams</li>
<li>Liaise with Metra Living and internal departments to ensure smooth service delivery</li>
</ul>
How You’ll Help Achieve Departmental Goals:
<ul>
<li>Ensure timely and high-quality resolution of cases</li>
<li>Support team performance and service consistency</li>
<li>Identify and resolve process bottlenecks</li>
<li>Maintain accurate records for reporting and cost recovery</li>
</ul>
What you'll bring
Essential:
<ul>
<li>Experience in customer-focused services within housing or repairs</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to coach and mentor frontline staff</li>
<li>Skilled in using IT systems and producing accurate reports</li>
<li>Analytical mindset with awareness of financial impacts</li>
<li>Ability to work collaboratively in a fast-paced, target-driven environment</li>
</ul>
Desirable:
<ul>
<li>Experience in process improvement and SLA monitoring</li>
<li>Familiarity with reconciliation and audit practices</li>
</ul>
We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Case Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2932/relationship_manager_advert_final.docx" target="_blank">relationship_manager_advert_final</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Relationship Manager - 7022

&nbsp;
Title:&nbsp;Relationship Manager Contract Type: Permanent, Full Time – 35 hours Salary:&nbsp;Starting from £55,270 per annum - £61,018 per annum(London weighted salary) dependant on experience&nbsp;
Reporting Office: London, Stratford
Persona: Agile 1-2 days office attendance required - with attendance to site required.
Working Pattern: Monday to Friday
Closing Date: 5th September 2025 - 23:00
Interview Dates: Interviews will be held in person on a date to be confirmed, at our Stratford office

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAoemFPYc1QVY/lUmh/3OjlJfOpp/BqJpUm62zklXGqffc41qPVKGl09uJFmA9Y7FU" target="_blank">Role Profile - Relationship Manager.docx</a> &nbsp;
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Join our B2B Hub Team at L&amp;Q
We’re looking for a confident and strategic&nbsp;Relationship Manager&nbsp;to lead our partnership with Metra Living. You’ll oversee contract performance, drive service excellence, and act as the primary point of escalation.
Reporting to the Head of Managing Agent Relationships, you’ll work closely with Contact Handlers, Case Managers, and operational teams to ensure seamless service delivery and client satisfaction.
If this sounds like you, we would love for you to apply!
Your impact in the role - Main Duties:
<ul>
<li>Lead client communications and strategic reviews</li>
<li>Monitor SLA performance and reporting</li>
<li>Resolve escalations and recurring issues</li>
<li>Drive service improvements and compliance</li>
<li>Enable frontline teams with systems and training</li>
<li>Oversee contract adherence and risk management</li>
</ul>
Key Relationships:
<ul>
<li>Metra Living senior stakeholders</li>
<li>Internal teams across the B2B Hub and L&amp;Q</li>
</ul>
How You’ll Help Achieve Departmental Goals:
<ul>
<li>Deliver consistent, high-quality service</li>
<li>Strengthen client trust and satisfaction</li>
<li>Improve operational efficiency and accountability</li>
</ul>
What you'll bring essential/desirable experience:
<ul>
<li>Senior experience in contract/account management</li>
<li>&nbsp;Strong analytical, reporting, and communication skills</li>
<li>Knowledge of leaseholder responsibilities and SLA management</li>
<li>Leadership and stakeholder engagement skills</li>
<li>TPI qualified to ATPI or working towards</li>
<li>Understanding of Building and Fire Safety legislation</li>
</ul>
Desirable:
<ul>
<li>Experience aligning departmental goals with organisational strategy</li>
<li>Risk and compliance management in housing</li>
</ul>
We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.&nbsp;
About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Relationship Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2787/Private_Sector_Housing_Officer_-_Candidate_Pack.pdf" target="_blank">Private_Sector_Housing_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Private Sector Housing Officer (1x Permanent / 1x 12 Months Fixed Term)
Dartford Housing Services really values the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a feeling of accomplishment. The Council is seeking two Private Sector Housing Officers. The Private Sector Housing Team plays a lead role in improving housing standards in the borough’s significant private rented sector. Whether you are building on previous housing experience or bringing strong transferable skills to a new challenge, this role offers the chance to make a real positive impact.
The postholder will work effectively as part of the team to deliver an excellent private sector housing service and will have experience in areas including housing disrepair, HHSRS (residential property) inspections, caravan site licensing, HMOs (including licensing), and enforcement of legislation. The right candidate will have a good knowledge of building construction, detailed knowledge of the relevant legislation, enforcement experience and be able to manage their own caseload. You should also be enthusiastic, organised and a team player who is looking for a challenging new role. You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing team in Kent.
This is a generic post, and your duties may include both proactive and reactive work including some or all of the following;
<ul>
<li>Investigation of complaints regarding housing disrepair, including relating to damp and mould, in line with council policies and procedures, using the HHSRS and where necessary take enforcement action.</li>
<li>Inspection, licensing and enforcement of caravan sites in line with council policies and procedures</li>
<li>Inspection, licensing and enforcement of HMOs in line with council policies and procedures.</li>
<li>Enforcement of all relevant legislation/policies including Housing Act 2004, Housing &amp; Planning Act 2016, The Mobile Homes Act 2013, The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (as amended), The Smoke &amp; Carbon Monoxide Alarm (England) Regulations 2015 (as amended) and The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020</li>
<li>Represent the council at meetings with internal and external partners</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Previous experience of working in a housing enforcement/enforcement/environmental health/ maintenance/surveying environment; or hold a relevant qualification in an appropriate discipline, for example a BSc, MSc or HNC/HND in Environmental Health, an HNC/HND in Building Studies/Surveying</li>
<li>Working knowledge of HHSRS, including completing assessment and producing reports;</li>
<li>A building maintenance related qualification is desirable but not essential;</li>
<li>Excellent numeracy skills;</li>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Be able to understand and apply legislation;</li>
<li>Excellent written and administration skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills</li>
</ul>
Please note, Applicants that applied for the post advertised in May 2025 need not re-apply

Private Sector Housing Officer x2

<ul></ul>





Lead, Inspire, and Make a Lasting Impact – Join Brent’s Specialist Homelessness Service
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
A Leadership Opportunity to Change Lives
We are looking for an experienced and passionate leader to manage a frontline service and a team of officers supporting families and pregnant people facing homelessness. In this fast-paced and dynamic role, you will:
<ul>
<li>Oversee a team delivering high-quality support to families, some of whom have complex needs&nbsp;</li>
<li>Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations&nbsp;</li>
<li>Ensure compliance with homelessness legislation, leading on statutory decisions and prevention strategies&nbsp;</li>
<li>Foster a flexible, person-centred approach, recognizing that every household’s needs are unique&nbsp;</li>
<li>Lead, develop, and inspire your team, ensuring they have the skills and confidence to deliver exceptional outcomes&nbsp;</li>
</ul>
The Person
A Passionate, Resilient and Skilled Leader
We are seeking a motivated and ambitious individual with:
<ul>
<li>Comprehensive knowledge of homelessness legislation and case law&nbsp;</li>
<li>Hands-on experience in preventing homelessness and making statutory decisions&nbsp;</li>
<li>A strong understanding of prevention strategies and housing pathways&nbsp;</li>
<li>Proven experience in leading and managing a successful team&nbsp;</li>
<li>Excellent negotiation and problem-solving skills&nbsp;</li>
<li>A people-focused approach, with a commitment to delivering an exceptional service</li>
</ul>
This is an excellent opportunity to step into a leadership role where your work will directly impact lives. If you are ready for a challenging yet highly rewarding career move, we want to hear from you.
Apply today and be part of a team making real change happen.&nbsp;
Our Offer to You:
In addition to your salary, you will also get to enjoy the following benefits:
<ul>
<li>Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) &nbsp;</li>
<li>27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service</li>
<li>Very generous employer pension contribution</li>
<li>A wide range of family friendly policies such as parental leave</li>
<li>Access to our Zipcar scheme &nbsp;</li>
<li>Access to our Employee Assistance programme for free confidential counselling</li>
<li>Season ticket loan for public transport</li>
<li>Cycle to work scheme and good onsite facilities</li>
<li>Access to affordable parking nearby</li>
<li>Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.&nbsp;</li>
</ul>

Brent Council

This is Brent

Housing Resolutions Team Leader

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).We are seeking a Senior Rehousing Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. You will be required to provide advice, assessment and management of all households accommodated by Medway Council into Temporary Accommodation and those applying for Social Housing through the Medway Homechoice system. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. Accountabilities and outcomes:Providing a senior role within the team, contributing towards growing the accommodation available to Medway Council for temporary use, as well as managing existing temporary accommodation tenancies and maximising the opportunities for rental income.To undertake visits to households in temporary accommodation to sign their tenancy agreement, completion of Housing Benefit claim and offer welfare advice as appropriate. To provide effective management of rent accounts and to maximise income, this may include visiting customers that are not paying their rent and issuing a notice to quit where appropriate, in line with the legal requirements. Undertake assessments of housing need using the Medway Allocations Policy framework, including completing banding reviews and dealing with complex cases and chairing domestic abuse panels. The role will also be responsible for directly line managing staff at different levels including Officers, Assistants and Apprentices. At the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.The successful post holder will be subject to a Standard DBS check. Interviews will be held 18 September 2025.If you would like to have an informal discussion with the recruiting manager, please e-mail Andrew Elliott on <a href="mailto:andrew.elliott@medway.gov.uk" target="_blank">andrew.elliott@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Senior Rehousing Officer 

<ul></ul>





<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Performance and Insight Analyst to join our thriving team. As the Performance &amp; Insight Analyst, you will drive data excellence across NHG, transforming complex datasets into actionable insights that enhance resident experiences and operational efficiency. The role is an integral part of developing an insight offer and delivering more sophisticated analysis. Delivering data products which ultimately support operational colleagues to deliver better services for our residents. How you'll make a difference Robust performance information will support better management of services. Improved data literacy internally will ensure an improved response to residents.How you'll do it<ul>
<li>Delivery of robust performance information to the Executive Board and Group Board.</li>
<li>Provision of accurate data to the Regulator and external agencies.</li>
<li>Insight and analysis and data literacy support </li>
<li>Support the delivery and reviews of NHG's performance management framework, including assurance over the quality and the integrity of the information being reported </li>
<li>Work to deliver the annual review of NHG's key performance indications (KPIs)</li>
<li>Provide consultancy style advice and assurance to the business on best practice around performance reporting, designing metrics, interpreting data and data literacy.</li>
<li>Lead on conversations with internal stakeholders, providing constructive challenge </li>
<li>Proactively highlight and manage risks related to performance and regulatory reporting.</li>
<li>Work to produce accurate and timely data for the annual Statistical Data Return (SDR), maintaining a knowledge of relevant data sources.</li>
<li>Design and deliver engaging data products, including dashboards and visualisations, that support colleagues to derive insights and improve performance. </li>
<li>Provide complex analysis, insights, forecasts and predictions that support improvements for our residents, homes and places. </li>
<li>Support data literacy maturity at NHG, set up of surveys, liaise with IT trainers to build relevant training, monitor take up, discuss with the business on needs and requirements. </li>
<li>Build a data skills proficiency framework and skills assessment. Run pilot projects, </li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Performance &amp; Insight Analyst who combines analytical rigor with exceptional communication skills. You'll bring:Essential:<ul>
<li>experience using Power BI, with the ability to create impactful dashboards and visualisations.</li>
<li>Advanced data analysis skills, including the ability to interpret complex data, provide insights, and support decision-making.</li>
<li>Proficient in Excel; confident using digital tools and systems for reporting and analysis.</li>
<li>Good understanding of performance frameworks, KPIs, and regulatory reporting requirements (e.g., SDR).</li>
<li>Experience supporting data literacy, including training delivery, developing skills frameworks, and promoting best practice.</li>
<li>Confident communicator, able to present findings clearly, influence stakeholders, and provide constructive challenge.</li>
<li>Strong customer service approach, with the ability to work collaboratively and respond to internal needs effectively.</li>
<li>Knowledge of the housing sector and its regulatory environment is highly desirable</li>
</ul> Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 25 August 2025Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview  Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Performance and Insight Analyst

<ul></ul>

Please apply online via the link provided.



Compliance Coordinator
London
Permanent, 21-28 hours per week -&nbsp; Part Time
Salary: £32,000 (FTE)
Do you have experience of compliance in a housing environment? Are you eager to support the property team to effectively maintain compliance checks? 
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.
In this role you will be responsible for the daily support to the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella.
You are educated to A level standard, or equivalent experience, have excellent administration and ICT skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner.
We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.
If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs):
Human Resources, the United Reformed Church, 86 Tavistock Place, London WC1H 9RT
020 7691 9871 &nbsp;&nbsp;&nbsp;<a href="mailto:recruitment@urc.org.uk" target="_blank">recruitment@urc.org.uk</a>&nbsp; 
Closing date for applications: 12 noon, 19 September 2025 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interview dates: 24 September 2025

Compliance Coordinator

<ul></ul>





<h2>Housing and Land 
</h2>
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>
 About the team</h2>
The Land and Development team is within the Housing and Land Directorate. The Land and Development team supports GLA Land and Property Limited (GLAP), which is the Greater London Authority’s commercial subsidiary for property investment, development and assessment management. The team is responsible with the delivery of the GLAP portfolio of development on the Mayor’s land and joint venture interests, alongside entering into new opportunities to unlock development outcomes. &nbsp;
GLAP aims to deliver up to a total of 68,000 new homes on the Mayor’s land and joint venture interests, including homes delivered to date and looking ahead over the next 25 years.&nbsp;&nbsp;
Some of GLAP’s schemes include some of London’s largest regeneration projects, such as Royal Docks, Greenwich Peninsula and Barking Riverside. Sites are typically large-scale and mixed-use multi-phased development projects, working with our development partners collaboratively under development agreement delivery structures. While most sites are in contract with partners, others are in procurement, such as Royal Albert Dock. In addition to development land, GLAP holds a significant estate with investment properties, operational property and public realm.
More information about GLAP, its activities and priorities can be read in its Property Asset Strategy and Annual Reports. All interested applicants should familiarise themselves with GLAP’s recently published Climate Action Strategy on the GLA’s website here:&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/land-and-development/gla-land-and-property-limited" target="_blank">GLA Land and Property Limited | London City Hall</a>&nbsp;and GLAP’s Environmental Sustainability Framework, including our metrics here:&nbsp;<a href="https://www.levittbernstein.co.uk/research-writing/glap-environmental-sustainability-framework/" target="_blank">GLAP Environmental Sustainability Framework — Levitt Bernstein</a>.
<h2>About the role</h2>
This is a leadership role, ensuring that GLA Land and Property Limited (GLAP) is actively contributing to the delivery of Mayoral environmental sustainability and social value priorities and commitments. The role actively works across the GLA family delivery organisations, supporting collaboration and sharing of learning across the GLA group, with developers and to policy teams.
The Senior Sustainability Manager leads the implementation of GLAP’s Climate Action Strategy ensuring that it achieves its strategic goals and objectives. The role plays a strategic role in embedding sustainability requirements and outcomes in strategic development projects and estate management. The role leads on embedding climate risk management practices within GLAP ensuring that GLAP is resilient to the impacts of climate change.
<h2>What your day will look like</h2>
<ul>
<li>Lead, working across GLAP, implementation, delivery and reporting against GLAP’s climate action strategy including capturing and monitoring GLAP’s emissions through the inventory model.</li>
<li>Initiate, develop and oversee development of additional guidance documents as required to facilitate/ensure the delivery of GLAP’s objectives.</li>
<li>Lead implementation of GLAP’s development standards, metrics and reporting including the integration of requirements and outcomes within future GLAP development projects, across residential and commercial projects.</li>
<li>Develop innovative/joined up delivery of climate actions securing/benefits to GLAP’s business plan.</li>
<li>Lead implementation of GLAP’s climate risk management and climate resilience and adaptation plan including keeping the climate risk assessment up to date and ensuring inclusion within decision making and broader risk management.</li>
<li>Leads coordination of GLAP’s climate budget and quarterly reporting in partnership with GLAP’s Finance Director and the wider team.</li>
<li>Responsible for facilitating and enhancing collaboration between the different GLA development bodies- sharing lessons and knowledge building on work undertaken to date, oversee group wide metrics reporting to collaboration programme as per agreed timescales.</li>
<li>Building strategic relationships and partnerships both within the GLA, across the GLA bodies, developers and other stakeholders.</li>
<li>Provide client-side sustainability input into Crystal Palace National Sports Centre redevelopment, operator procurement and ongoing management.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>An appropriate professional qualification with significant regeneration and development experience, with demonstrable experience and success in supporting delivery of sustainability outcomes across major development projects and corporate activity.</li>
<li>Strong understanding of relevant technical matters concerning sustainability, but also including procurement, design, project finance, planning and legal agreements for development transactions.</li>
<li>Demonstrable experience and understanding of commercial considerations in respect of sustainability and delivery, in context of property development process and land ownership.</li>
<li>Proven experience of contributing to the structuring of development agreements and joint ventures within the development sector demonstrating good commercial awareness</li>
<li>Demonstrable experience of implementing sustainability strategies and policies, including monitoring and reporting against them.</li>
</ul>

<h2>
 Behavioural Competencies</h2>

Building and Managing Relationships
…is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals
Level 3 indicators of effective performance
<ul>
<li>Actively engages partners and encourage others to build relationships that support GLA objectives</li>
<li>Understands the needs of others, the constraints they face and the levers to their engagement</li>
<li>Understands differences, anticipates areas of conflict and takes action</li>
<li>Fosters an environment where others feel respected</li>
<li>Delivers objectives by bringing together diverse stakeholders to work effectively in partnership</li>
</ul>
<h5>Decision Making</h5>
…is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Makes sound decisions quickly on behalf of the GLA when a situation requires intervention</li>
<li>Takes responsibility for team decisions, providing rationale when those decisions are questioned</li>
<li>Involves senior stakeholders early in decisions that impact them</li>
<li>Analyses organisational risks associated with decisions, including those with long term impacts, before committing to action</li>
<li>Encourages others in the team to make decisions in their own area of expertise, take appropriate risks and learn from experience</li>
</ul>
<h5>Organisational Awareness</h5>
…is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Usesunderstanding of differences between the GLA and its partners to improve working relationships</li>
<li>Helps others understand the GLA and the complex environment in which it operates</li>
<li>Translates changing political agendas into tangible actions</li>
<li>Considers the diverse needs of Londoners in formulating GLA objectives</li>
<li>Helps others understand how the media and external perceptions of the GLA influence work</li>
</ul>
<h5>Planning and Organising</h5>
..is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Monitors allocations of resources, anticipating changing requirements that may impact work delivery</li>
<li>Ensures evaluation processes are in place to measure project benefits</li>
<li>Identifies and consults with sponsors or stakeholders in planning work</li>
<li>Implements quality measures to ensure directorate output is of a high standard</li>
<li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met</li>
</ul>
Strategic Thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.
Level 3 indicators of effective performance
<ul>
<li>Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners</li>
<li>Consistently takes account of the wider implications of team’s actions for the GLA</li>
<li>Encourages self and others to think about organisation’s long term potential</li>
<li>Informs strategy development by identifying gaps in current delivery or evidence</li>
<li>Takes account of a wide range of public and partner needs to inform team’s work</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
 This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE), although will also require working at London Fire Brigade’s Head Office (Union Street SE1 0LL).
<h2>How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Sarah Birt, Head of Development, would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Sarah.Birt@london.gov.uk" target="_blank">Sarah.Birt@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: Week commencing 29th September 2025
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<h2>
 More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.

Senior Sustainability Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2496/Neighbourhood_Coordinator_Role_V2.docx" target="_blank">Neighbourhood_Coordinator_Role_V2</a></li>
</ul>

Please apply online via the link provided.



Neighbourhood Coordinator
Location: Oval, SW8
Salary: £31,029 (rising to £31,805 after successful completion of probation)
Contract: Permanent, 35 hours per week (with the option to work from home 1 day per week after probation)
About Us
Lambeth and Southwark Housing Association (LSHA) is committed to delivering responsive, consistent, and high-quality housing services. We put our tenants at the heart of everything we do, ensuring their rights, security, and well-being are supported. Our values – Accountability, Creativity, Customer Driven, Ownership, and Inclusive – guide the way we work with tenants, colleagues, and stakeholders.
The Role
We are looking for a Neighbourhood Coordinator to support the Neighbourhood Officer and wider team in providing a highly visible, customer-focused housing service. You’ll play a vital role in tenancy management, income recovery, estate inspections, and ensuring communal areas meet our high standards.
Your day-to-day responsibilities will include:
Supporting tenants via phone and email, and maintaining up-to-date records on our systems.
Coordinating estate inspections and liaising with the maintenance and repairs team.
Assisting with lettings, void inspections, and tenancy audits.
Addressing low-level ASB, harassment, and neighbour disputes.
Working with tenants on rent arrears recovery and income maximisation.
Supporting housing projects and maintaining accurate data to monitor service standards.
This role offers the opportunity to make a real impact in the community, helping tenants feel supported and empowered while ensuring services run smoothly and efficiently.
What We’re Looking For
We want someone who is customer-focused, organised, and adaptable. Ideally, you’ll have:
Experience in housing, tenancy management, or a similar customer-facing role.
Good IT skills, including Microsoft Office and housing management software.
Strong problem-solving, communication, and teamwork abilities.
A willingness to work towards a Level 2 in Housing Studies if not already held.
Knowledge of housing legislation and income maximisation (desirable).
Benefits
Salary increases after probation.
25 days annual leave + bank holidays, increasing to 30 days with service.
Pension scheme (employer contribution up to 10%).
Cycle to Work scheme.
Employee Assistance Programme.
Hybrid working (1 day from home after probation).
How to Apply
If you’re looking for a role where you can make a difference in your community and work as part of a supportive and values-driven team, we’d love to hear from you.
Applications with a full CV ( no more than 3 A4 pages) and a supporting statement (no more than 2 A4 sides), should be sent to <a href="mailto:steve.hickman-brown@lsha.org.uk" target="_blank">steve.hickman-brown@lsha.org.uk</a>

Neighbourhood Coordinator

<ul></ul>





<h2>Housing and Land</h2>
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>About the team</h2>
The Land and Development team sits within the Housing and Land Directorate and supports GLA Land and Property Limited (GLAP), which is the Greater London Authority’s commercial subsidiary for property investment, development and assessment management.
The team is responsible with the delivery of the GLAP portfolio of development on the Mayor’s land and joint venture interests, alongside entering into new opportunities to unlock development outcomes. Some of our strategic projects include historic regeneration programme such as the Royal Docks, Greenwich Peninsula and Stephenson Street, and newer acquisitions including St Ann’s Hospital and North Middlesex University Hospital.
GLAP aims to deliver up to a total of 68,000 new homes on the Mayor’s land and joint venture interests, including homes delivered to date and looking ahead over the next 25 years.
More information on GLAP's Property Asset Strategy, Annual Report and Climate Action Strategy can be found on our webpage:&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/land-and-development/gla-land-and-property-limited" target="_blank">GLA Land and Property Limited | London City Hall</a>
We are looking for 2x Assistant Development Managers to work with us on our ambitious development projects.
This is an exciting opportunity in the Land and Development Team to support some of London’s largest, most complex and interesting strategic development projects for GLAP.
<h2>About the role</h2>
This is an exciting opportunity to support the delivery of some of London’s largest and most complex strategic development projects. You’ll work across the full development lifecycle, from inception to completion, contributing to the Mayor’s objectives of building more affordable homes, creating jobs and making London a Net-Zero city by 2030. Reporting to the Development Manager, you will support a varied portfolio of development projects that will provide for new homes, economic development and regeneration of the land.
As an Assistant Development Manager, you will apply your understanding and skills to development projects which range from inception to completion. You will work collaboratively, building relationships with internal and external stakeholders to achieve shared objectives.&nbsp;
This is an opportunity to develop your career in the team, with future progression opportunities available in a supportive and empowering team culture where you will be given the chance to take ownership of your work and projects.
This is the perfect role for anyone completing their apprenticeship or graduate programme and/or someone with 1-2 years property experience.
<h2>What your day will look like</h2>
<ul>
<li>Directly manage the delivery of smaller development projects with guidance and supervision from the Head of Development as appropriate.</li>
<li>Support day-to-day property development activities under the guidance of Development Managers and Senior Development Managers.</li>
<li>Undertake effective project management activities, including programme and budget management, compliance with GLA policies and procedures, project monitoring and record keeping.</li>
<li>Coordinate meetings, minutes, actions&nbsp;and risk monitoring, escalating issues as needed.</li>
<li>Assist in generating revenue from development agreements and meanwhile uses.</li>
<li>Contribute to project appraisals and work with Development Managers and Senior Development Managers to prepare reports for approval.</li>
<li>Procure and oversee consultants and advisors, including drafting briefs, inputting in procurement and evaluation process, and managing contracts.</li>
<li>Promote an inclusive working and learning environment.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
In your application, you should set out how your skills and experience demonstrate that you meet the following criteria, which are linked to key behavioural competencies set out in the next section:
<ol>
<li>An understanding of property development and regeneration best practice, with knowledge of the London market and planning system.</li>
<li>Knowledge of the property development process and different delivery structures.</li>
<li>Involvement in development projects (or similar), including management of stakeholders and/or consultants.</li>
<li>Knowledge and interest in working in complex and political environments.</li>
<li>A property / built environment degree and/or experience in the development sector</li>
</ol>
<h2>Behavioural Competencies</h2>

Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 1 indicators of effective performance

<ul>
<li>Builds rapport quickly with people at all levels and from different backgrounds</li>
<li>Actively listens to others and is open to their ideas</li>
<li>Identifies and resolves conflict between self and others</li>
<li>Makes others feel comfortable and respected by being positive and friendly</li>
<li>Shares appropriate information openly with colleagues within and outside own team</li>
</ul>

Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.

Level 1 indicators of effective performance

<ul>
<li>Represents self and team positively within the organisation</li>
<li>Speaks and writes clearly and succinctly, using appropriate language that is easy to understand</li>
<li>Adapts style and communication to the audience</li>
<li>Communicates persuasively and confidently</li>
<li>Checks for understanding</li>
</ul>

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.

Level 1 indicators of effective performance

<ul>
<li>Plans and prioritises own workload to meet agreed deadlines</li>
<li>Advises colleagues or manager early of obstacles to work delivery</li>
<li>Perseveres and follows work through to completion</li>
<li>Checks for errors to ensure work is delivered to a high standard first time</li>
<li>Effectively juggles priorities</li>
</ul>

Organisational Awareness

… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;

Level 1 indicators of effective performance
<ul>
<li>Understands the structure and statutory responsibilities of the GLA</li>
<li>Understands how own role and work contributes to team and organisational objectives</li>
<li>Understands the role of the GLA, the Mayor and the Assembly in relation to Londoners</li>
<li>Is sensitive to the culture and political context of the GLA and uses it to work effectively</li>
<li>Treats GLA information as sensitive and confidential</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>

This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE) and at the London Fire Brigade, 169 Union Street, SE1 0LL.
<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria and behavioural competencies outlined above. Scores against the five essential criteria and four behavioural competencies will be used to determine shortlisting for interview.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Tifenn Kergosien would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Tifenn.kergosien@london.gov.uk" target="_blank">Tifenn.kergosien@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date will be week commencing 29 September 2025.
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
 We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Assistant Development Manager

<ul></ul>





Salary: £53,857 - £61,470 Grade: Level 5, Zone 1 Location:&nbsp;Holmes Road Depot, NW5 3AP Contract Type:&nbsp;Permanent Hours:&nbsp;36 Hours (Full Time) Closing Date:&nbsp;Sunday 31^st August at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; How You’ll Be Involved Reporting to the Major Repairs Operations Manager, you’ll play a key role in ensuring that major repairs to the Council’s housing stock are delivered to the highest standards of quality, customer satisfaction, and health &amp; safety. You’ll oversee a budget of approximately £1.5 million, agreeing project scopes with subcontractors and ensuring delivery within set timescales and financial parameters.&nbsp; Your expertise will be vital in identifying and diagnosing complex property issues, evaluating solutions based on cost, resident impact, quality, and risk, and specifying bespoke technical responses where needed. You’ll manage programmes of work from inspection through to completion, monitoring contractor performance, ensuring compliance with regulatory frameworks, and maintaining accurate records on the Council’s systems. This is a hands-on, strategic role where your ability to lead, make informed decisions, and deliver high-quality outcomes will directly impact residents and the wider community. This post is exempt from the Rehabilitation of Offenders Act and will require an Basic DBS. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: &nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We’re looking for someone with extensive experience in delivering major repairs services within social housing, who brings a deep understanding of building pathology, inspection processes, and a wide range of repair techniques from damp resolution and structural subsidence to external refurbishments like roofing and window replacements.&nbsp; You’ll have a solid grasp of leaseholder and Section 20 procedures, health and safety responsibilities under CDM regulations, and current housing legislation. Your ability to manage complex programmes of work and oversee budgets exceeding £1 million will be key. Alongside your technical expertise, you’ll be a strong communicator, able to engage effectively across the organisation, remain calm under pressure, and work collaboratively to deliver high-quality outcomes for residents. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Repairs Manager

<ul></ul>

Please apply online via the link provided.



Managing Agent Liaison Officer
Salary: £37,602 per annum plus eligibility to earn up to 5% Performance Related Bonus
Contract: Full-time, permanent
Location: Hale Village, London, N17
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an exciting new role for someone with experience of Property Management/the Housing Sector to join our dedicated team.
Liaising with Superior Landlords and their managing agents, you will provide support to Newlon Teams to ensure processes are put in place, so that customers receive an effective service and responsible teams are assured of compliance and invoices paid.
This will involve processing service charge, ground rent, insurance and other one-off invoices, raising queries as necessary to ensure they are received/paid on time. In addition, you will work with the Managing Agent Property Team Leader and Service Centre to assist with establishing hot water and heating reporting processes, including escalation and step in procedures.
You’ll need working knowledge of standards and statutory regulations requirements relating to property compliance, together with the ability to read and interpret leases and service level agreements.
An understanding of the aspirations of tenants and leaseholders is also essential, as well as the knowledge to assist the Fire Safety Team with setting up processes.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. &nbsp;You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Applicants must be eligible to work in the UK.
For further information and to apply, please click on the apply link above.
Closing date is 23:59 on Wednesday 3 September 2025
Online assessments will be held between Tuesday 9 and Wednesday 10 September 2025
Interviews will be held at the Newlon Head Office on Monday 15 September 2025
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
No agencies please.

Managing Agent Liaison Officer

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Salary &amp; Benefits: We are offering a salary between £52,674 - £59,772 (experience dependant – reviewed bi-annually with annual increment) Our additional benefits are exemplary and unrivalled – see remuneration pack within the role on our website for full details. Contract: Permanent with growth potential in post.Eligibility: Applicants must be either be a member of the RICS or eligible to become by way of academia (undergraduate/post graduate RICS accredited degree/masters – or through the experience route.Location: London (Whitechapel) and remote workingBackgroundThe housing crisis is an ongoing issue within the UK and more specifically within Greater London. The need to accommodate thousands of individuals and families on housing waiting lists across the capital continues to grow rapidly creating an urgent need in seeking to maximise the affordable housing contributions made by developers as part of new development schemes.To meet this urgent need requires a consistent delivery of both private and affordable housing across the whole of the London. It is therefore critical that a well-planned and coordinated policy base is maintained, and that this is implemented consistently and robustly. To this end, Development Viability plays an integral part within the planning process and the delivery of affordable housing/developer contributions.The Team - Tower Hamlets Viability (THV)To ensure Tower Hamlets is best placed to address matters relating to development viability, the council has created a dedicated team to assess development appraisals and provide advice to planning officers and politicians.THV is an internal council service &amp; a fee earning commercial service providing specialist development viability advice to both the planning department at LBTH as well as other planning authorities (primarily within London). The team holds professional expertise in development viability/valuation and relevant RICS accreditation (qualified chartered status) and is led by Olivia D’Mello-Browning. Experience held within the team is vast with private and public sector backgrounds. THV has also been shortlisted as a finalist in this years Local Government Chronicles (LGC) award 2024 as Small Team of the Year.Viability Officers/Surveyors are involved in several areas of work including (not limited to):<ul>
<li>Review &amp; negotiate financial viability assessments/development appraisals of mixed-use development schemes from small to very large/strategic development (2000+ units)</li>
<li>Area wide development viability advice (Local Plan/CIL Charging Schedule)</li>
<li>Site inspections where required.</li>
<li>Review mechanisms (Securing effective reviews through s.106 agreements and undertaking assessments at triggers)</li>
<li>Community Led Housing/Self Build Projects – reviewing viability assessments and assessing affordability.</li>
<li>CIL Payment in Kind – land valuations/approach advice.</li>
</ul> Your responsibilities:You will play an active role in contributing to the overarching aims of the team and affordable housing ambitions more widely, both in Tower Hamlets and across London. Your everyday responsibilities will comprise (not limited to) the following:<ul>
<li>Gaining a strong, in-depth knowledge of Tower Hamlets and London property/development markets in a planning context and staying up to date with changes to legislation and practice as part of an industry-leading borough.</li>
<li>Supporting and producing written reports of financial viability assessments (FVAs), supported by viability appraisals prepared using Argus Developer software. This also includes undertaking follow-up assessments triggered by review mechanisms.</li>
<li>Undertaking site inspections as necessary.</li>
<li>Providing valuation/viability advice to planning officers to assist with decision making and with negotiating maximum amounts of affordable housing with applicants.</li>
<li>Forging strong relationships with public sector clients such as planning authorities/councils mainly across London where THV are commissioned to undertake instructions on their behalf.</li>
<li>Preparing briefing notes for politicians and appearing at Development Committee meetings where relevant to provide viability-specific advice and respond to queries.</li>
<li>Preparing documents for planning appeals and inquiries and appearing as expert witness where required (Grade L).</li>
<li>Assisting with procurement and management of Quantity Surveyors feeding into viability assessments undertaken by THV and other Surveyors/Firms for strategic projects such as Local Plan evidence bases, Community Infrastructure Levy (CIL) rate setting, and various Supplementary Planning Documents (SPDs).</li>
<li>Supporting and providing advice to legal/planning colleagues with respects to securing affordable housing provisions/clauses as part of any legal agreement.</li>
<li>Supporting and providing Ad-Hoc viability/valuation advice relating to any matter within the council.</li>
</ul> Is this role for me?This is a mid-senior post in a dynamic team, and therefore ideal for candidates soon to be or recently RICS qualified (MRICS status who qualified via the Valuation, Commercial Property or Planning &amp; Development pathways is ideal) or for those with existing experience able to quickly take responsibility for their own casework. In any case, working for a busy borough such as Tower Hamlets allows for exposure to complex and interesting projects throughout the year and across the capital.The post accommodates a wide range of potential candidates but would be suited for:<ul>
<li>Someone with experience in valuation/viability currently undertaking the RICS APC elsewhere and looking for a change.</li>
<li>A recently qualified valuation surveyor looking to further their career in development viability/valuations.</li>
<li>Qualified professional with knowledge/experience of valuations/viability.</li>
</ul>Please seek to apply for the grading that is suitable to your circumstance as your application will be considered against the requirements of the respective grade applied for. Grade K will have its own assessment criteria as well as Grade L. There is opportunity for growth in post as well as in the team where opportunities arise. If you would like to discuss eligibility, please contact us on the details below. The Package/BenefitsThe council is determined to employ and more importantly retain valued members of the team. Given that we offer so much by way of additional benefits we have set out the full and extensive list within the remuneration pack (attached/available on our website apart of the role). From excellent pay scales, training and support we’ve not missed anything out. Our aim is to have staff feel confident in their roles and recognised for their continuous efforts. ApplyThis is a fantastic opportunity with outstanding benefits so apply today via the council’s recruitment portal (Alvius).We strongly advise you to read “Advice for Applicants 2024” carefully before applying. This can be found on our website apart of the role and will be the best form of guidance when creating an application. Contact DetailsShould you have any queries regarding the post of would like to discuss the role in further detail please contact Olivia D’Mello-Browning (<a href="mailto:joshim.uddin@towerhamlets.gov.uk" target="_blank">olivia.d’mello-browning@towerhamlets.gov.uk</a>) or call 0207 364 2047. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Chartered Surveyor / Development Viability Officer

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<h1>Summary</h1>What's it all aboutAs a Risk Oversight Manager, you will act as a key liaison between the Enterprise Risk Management team and other business units. Your focus will be on implementing embedding risk strategies processes and procedures across the organisation. How you'll make a difference Your role is pivotal in nurturing a customer-centric culture across the organisation. The Risk Oversight Manager will be responsible for identifying, analysing, and managing risks that could impact the organisation's objectives. This role involves assessing financial, operational, and strategic risks, developing risk mitigation strategies, and implementing controls to minimise exposure. The Risk Oversight Manager will collaborate with various departments to ensure compliance with regulatory requirements and best practices in risk management. The Risk Oversight Manager will work closely with the wider business, to lead the implementation of the risk management lifecycle for both risks and risk events, ensuring a consistent understanding, interpretation and adoption of the Enterprise Risk Management Framework and related policies and tools. How you'll do it<ul>
<li>Risk Identification: Identify and assess potential risks to the organisation's financial stability, operational efficiency, and reputation. This includes analysing internal processes, market trends, and external factors that could pose threats.</li>
<li>Risk Assessment: Conduct thorough risk assessments to quantify the likelihood and impact of identified risks. Utilise historical data, and qualitative analysis techniques to evaluate risk exposure.</li>
<li>Risk Mitigation: Develop and implement risk mitigation strategies and controls to minimize the impact of identified risks. Collaborate with stakeholders to design effective risk management plans tailored to specific risk profiles.</li>
<li>Monitoring and Reporting: Monitor key risk indicators and emerging risks on an ongoing basis. Prepare regular reports and presentations for senior management, highlighting notable risks, trends, and mitigation efforts.</li>
<li>Regulatory Compliance: Stay abreast of regulatory changes and industry standards related to risk management. Ensure compliance with relevant regulations and guidelines by updating policies, procedures, and risk management frameworks as needed.</li>
<li>Data Analysis: Analyse large datasets to identify patterns, correlations, and trends that may indicate potential risks or opportunities. </li>
<li>Cross-functional Collaboration: Work closely with other departments, such as finance, compliance, and operations, to integrate risk management practices into business processes. Provide guidance and support to ensure consistent application of risk controls across the organization.</li>
<li>Develop dynamic reporting mechanisms that adapt to changing business needs and provide insightful analysis</li>
<li>Undertake second line monitoring of risk exposures, controls and policy compliance.</li>
<li>Produce Risk Dashboards Risk briefings, risk reports and papers for senior level committees and forums.</li>
<li>Provide independent risk oversight and challenge to 1st Line of Defence</li>
<li>Liaison with Risk Register stakeholders and owners to ensure all registers are updated on a quarterly basis and contain all material risks, key controls, issues, events and corrective actions.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Risk Management Expertise: Extensive experience in identifying, assessing, and managing financial, operational, and strategic risks. Proficiency in risk management principles, methodologies, and regulatory requirements. </li>
<li>Analytical and Reporting Skills: Strong background in data analysis, with the ability to analyse large datasets to identify patterns, correlations, and trends. Proficiency in data analysis tools and techniques, and the ability to prepare regular risk reports and presentations for senior management. </li>
<li>Communication and Interpersonal Skills: Proven ability to influence operational activities at both tactical and strategic levels, and to build strong partnerships and relationships with internal and external stakeholders. Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely.</li>
<li>Certification in Risk Management: Qualification from the Institute of Risk Management or similar certification.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 02 September 2025.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Risk Oversight Manager

Job Description Organisation: London Borough of Waltham Forest Salary: PO3 £45,750 - £49,056&nbsp; Contract Type: Full-time-Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 15/09/2025&nbsp; DBS: Standard Proposed Interview Date(s): week commencing the 29th September &nbsp; Reference: 1844 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role:&nbsp; We are looking for two proactive and detail-oriented Disrepair Coordinators to support our Disrepair Manager in delivering high-quality, responsive repair services to our residents. These roles are critical to ensuring that issues such as damp, mould, and general disrepair are managed effectively and resolved in a timely and cost-efficient manner. As a Disrepair Coordinator, you will be responsible for managing individual disrepair cases with works valued up to £50,000. You will play a key role in liaising with contractors, legal representatives, surveyors, and residents to ensure that all remedial work is carried out to a high standard while ensuring value for money and compliance with regulatory requirements.To manage and coordinate legal disrepair cases and arbitration processes, ensuring all disrepair claims are dealt with efficiently, with minimal legal and financial exposure for the Council. The role will ensure value for money is achieved in settling disrepair cases, coordinating with the repairs partnering and legal teams, as well as with residents You will monitor the progress of repair works, ensure accurate case documentation, and help identify trends or recurring issues that may need further investment or intervention. Your strong organisational and communication skills will be vital in coordinating multiple cases simultaneously and keeping all stakeholders informed throughout the resolution process. This is a great opportunity to join a collaborative team focused on delivering excellent housing outcomes. If you are solution-focused, able to work under pressure, and keen to make a positive impact on the lives of our residents, we encourage you to apply. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Disepair_Litigation_Coordi.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a>&nbsp; Key Responsibilities:&nbsp; As a Litigation Coordinator, you will be responsible for managing a dedicated portfolio of disrepair cases, working in close partnership with contractors, legal representatives, and internal teams. Your primary focus will be to ensure timely and effective resolution of cases, while upholding a high standard of service for both tenants and leaseholders. You will play a vital role in maintaining accurate and up-to-date records for each case, including repairs history, associated costs, and legal documentation. This detailed case management will support effective monitoring and reporting across the disrepair program. A key part of your role will involve tracking expenditure and contributing to financial forecasting, enabling informed and strategic decision-making. You will support the Disrepair Manager in the prioritisation of cases based on urgency, risk, and available resources, ensuring that the program remains both responsive and efficient. This is a high-impact role that requires strong organisational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Your work will directly contribute to maintaining high living standards for residents and delivering value for money across the disrepair service. Qualifications and Requirements:&nbsp; Degree desirable. 5 GCSEs at grade A-C or equivalent to include English and Math's. Relevant qualifications in housing or legal fields, or equivalent experience in supporting the management of disrepair or litigation cases desirable. Evidence of Continuous Professional Development (CPD) in legal and housing Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; <ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;</li> <li>Satisfactory DBS check;&nbsp;</li> </ul> As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Disrepair Litigation Coordinator

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<h1>Summary</h1>What you'll doAt Notting Hill Genesis (NHG), our aim is to embed a robust risk and assurance approach that supports our strategy to deliver better services for residents, ensures strong assurance over business-critical processes and information, and enables the early identification and management of risks. As Head of Risk and Assurance, you will lead and champion this vision, driving a pragmatic, agile and forward-looking approach to risk management. You will ensure that assurance activities add real value, helping leaders make informed decisions, manage risks proactively, and meet regulatory and governance standards.How you'll make a differenceYour work will give our leadership, Audit and Risk Committee, and residents confidence that NHG is effectively identifying, managing and mitigating key risks. By drawing together multiple sources of assurance - from internal audit findings to tenant feedback and specialist audits - you will help tell a clear "assurance story" that shows how well we are managing our obligations. This will directly support better decision-making, stronger compliance, and improved services for our residents.How you'll do it<ul>
<li>Develop and deliver NHG's risk and assurance framework, ensuring it aligns with our vision, mission and values.</li>
<li>Embed effective and proportionate risk management across NHG, enabling managers to take informed and timely decisions.</li>
<li>Manage and coordinate assurance activities, while maintaining the independence of the internal audit function.</li>
<li>Draw together and report on assurance from multiple sources (internal audit, sustainability audits, data audits, management information, tenant feedback, specialist reviews) to provide a comprehensive picture of assurance against key risks.</li>
<li>Provide high-quality reporting and insight to the Audit and Risk Committee, the Executive Team and other governance bodies.</li>
<li>Build and maintain strong relationships with internal and external stakeholders, including the Audit and Risk Committee, CEO, internal audit provider, and sector peers.</li>
<li>Lead, develop and motivate your team to reach their full potential, fostering an inclusive, empowered and high-performing culture.</li>
<li>Drive continuous improvement in risk and assurance processes, identifying opportunities to streamline, simplify and add value.</li>
<li>Keep abreast of emerging risks, sector trends, and best practice in risk and assurance, reporting to key governance bodies on developments, adapting NHG's approach accordingly and providing assurance that NHGs risk and assurance activities remain fit for purpose.</li>
<li>Ensure compliance with all relevant NHG and statutory policies and procedures, including health and safety and financial regulations.</li>
<li>Ensure that you follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations.</li>
<li>Hybrid arrangements apply - a minimum of three days per week in the office, with home working possible on other days where appropriate.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential:<ul>
<li>Bachelor's degree (BSc, MSc, MBA or equivalent) in business, risk management, or a related discipline.</li>
<li>Relevant professional certification in risk management or related field.</li>
<li>Membership of a recognised professional body related to risk management or internal audit (e.g., IRM, IIA).</li>
<li>Extensive understanding of risk management and assurance frameworks, preferably within the affordable housing or regulated sectors.</li>
<li>Proven track record of developing and delivering organisational risk and assurance strategies.</li>
<li>Experience in managing internal audit arrangements and working with senior governance bodies.</li>
<li>Skilled in drawing together multiple assurance sources to provide clear, actionable insights.</li>
<li>Strong leadership and people management skills, with the ability to inspire, develop and retain talent.</li>
<li>Excellent analytical, critical thinking and problem-solving abilities.</li>
<li>Skilled communicator, able to influence and build trust with stakeholders at all levels.</li>
<li>Highly organised, with the ability to manage competing priorities and deliver to deadlines.</li>
</ul>Desirable:<ul><li>Experience in social housing or public sector risk management, particularly in health and safety contexts.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 5 September 2025.  Step 2: Successful candidates will be invited to an interview which will take place on 17 September 2025Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Head of Risk and Assurance

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThis is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years.&nbsp;We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord.We’d love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. &nbsp; About the Role and Our Ideal CandidateTo deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience.About You<ul><li>Have excellent communication skills i.e. Communicating clearly, confidently and&nbsp; appropriately with residents, partners and colleagues using the best methods of&nbsp; communication&nbsp;</li><li>Knowledge on Housing Regulator Consumer Standards&nbsp;</li><li>Able to attend evening meetings&nbsp;</li></ul><ul><li>Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders,&nbsp;&nbsp;</li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Have a track record of using IT systems and automation successfully to enhance the&nbsp; delivery of housing/tenancy management. .</li></ul><ul><li>Identifies the need for and promotes Resident engagement/ participation and&nbsp; community development initiatives. This includes attending residents’ meetings.</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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31 Housing Jobs in Dartford, UK