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Salary &amp; Benefits: We are offering a salary between £52,674 - £59,772 (experience dependant – reviewed bi-annually with annual increment) Our additional benefits are exemplary and unrivalled – see remuneration pack within the role on our website for full details. Contract: Permanent with growth potential in post.Eligibility: Applicants must be either be a member of the RICS or eligible to become by way of academia (undergraduate/post graduate RICS accredited degree/masters – or through the experience route.Location: London (Whitechapel) and remote workingBackgroundThe housing crisis is an ongoing issue within the UK and more specifically within Greater London. The need to accommodate thousands of individuals and families on housing waiting lists across the capital continues to grow rapidly creating an urgent need in seeking to maximise the affordable housing contributions made by developers as part of new development schemes.To meet this urgent need requires a consistent delivery of both private and affordable housing across the whole of the London. It is therefore critical that a well-planned and coordinated policy base is maintained, and that this is implemented consistently and robustly. To this end, Development Viability plays an integral part within the planning process and the delivery of affordable housing/developer contributions.The Team - Tower Hamlets Viability (THV)To ensure Tower Hamlets is best placed to address matters relating to development viability, the council has created a dedicated team to assess development appraisals and provide advice to planning officers and politicians.THV is an internal council service &amp; a fee earning commercial service providing specialist development viability advice to both the planning department at LBTH as well as other planning authorities (primarily within London). The team holds professional expertise in development viability/valuation and relevant RICS accreditation (qualified chartered status) and is led by Olivia D’Mello-Browning. Experience held within the team is vast with private and public sector backgrounds. THV has also been shortlisted as a finalist in this years Local Government Chronicles (LGC) award 2024 as Small Team of the Year.Viability Officers/Surveyors are involved in several areas of work including (not limited to):<ul>
<li>Review &amp; negotiate financial viability assessments/development appraisals of mixed-use development schemes from small to very large/strategic development (2000+ units)</li>
<li>Area wide development viability advice (Local Plan/CIL Charging Schedule)</li>
<li>Site inspections where required.</li>
<li>Review mechanisms (Securing effective reviews through s.106 agreements and undertaking assessments at triggers)</li>
<li>Community Led Housing/Self Build Projects – reviewing viability assessments and assessing affordability.</li>
<li>CIL Payment in Kind – land valuations/approach advice.</li>
</ul> Your responsibilities:You will play an active role in contributing to the overarching aims of the team and affordable housing ambitions more widely, both in Tower Hamlets and across London. Your everyday responsibilities will comprise (not limited to) the following:<ul>
<li>Gaining a strong, in-depth knowledge of Tower Hamlets and London property/development markets in a planning context and staying up to date with changes to legislation and practice as part of an industry-leading borough.</li>
<li>Supporting and producing written reports of financial viability assessments (FVAs), supported by viability appraisals prepared using Argus Developer software. This also includes undertaking follow-up assessments triggered by review mechanisms.</li>
<li>Undertaking site inspections as necessary.</li>
<li>Providing valuation/viability advice to planning officers to assist with decision making and with negotiating maximum amounts of affordable housing with applicants.</li>
<li>Forging strong relationships with public sector clients such as planning authorities/councils mainly across London where THV are commissioned to undertake instructions on their behalf.</li>
<li>Preparing briefing notes for politicians and appearing at Development Committee meetings where relevant to provide viability-specific advice and respond to queries.</li>
<li>Preparing documents for planning appeals and inquiries and appearing as expert witness where required (Grade L).</li>
<li>Assisting with procurement and management of Quantity Surveyors feeding into viability assessments undertaken by THV and other Surveyors/Firms for strategic projects such as Local Plan evidence bases, Community Infrastructure Levy (CIL) rate setting, and various Supplementary Planning Documents (SPDs).</li>
<li>Supporting and providing advice to legal/planning colleagues with respects to securing affordable housing provisions/clauses as part of any legal agreement.</li>
<li>Supporting and providing Ad-Hoc viability/valuation advice relating to any matter within the council.</li>
</ul> Is this role for me?This is a mid-senior post in a dynamic team, and therefore ideal for candidates soon to be or recently RICS qualified (MRICS status who qualified via the Valuation, Commercial Property or Planning &amp; Development pathways is ideal) or for those with existing experience able to quickly take responsibility for their own casework. In any case, working for a busy borough such as Tower Hamlets allows for exposure to complex and interesting projects throughout the year and across the capital.The post accommodates a wide range of potential candidates but would be suited for:<ul>
<li>Someone with experience in valuation/viability currently undertaking the RICS APC elsewhere and looking for a change.</li>
<li>A recently qualified valuation surveyor looking to further their career in development viability/valuations.</li>
<li>Qualified professional with knowledge/experience of valuations/viability.</li>
</ul>Please seek to apply for the grading that is suitable to your circumstance as your application will be considered against the requirements of the respective grade applied for. Grade K will have its own assessment criteria as well as Grade L. There is opportunity for growth in post as well as in the team where opportunities arise. If you would like to discuss eligibility, please contact us on the details below. The Package/BenefitsThe council is determined to employ and more importantly retain valued members of the team. Given that we offer so much by way of additional benefits we have set out the full and extensive list within the remuneration pack (attached/available on our website apart of the role). From excellent pay scales, training and support we’ve not missed anything out. Our aim is to have staff feel confident in their roles and recognised for their continuous efforts. ApplyThis is a fantastic opportunity with outstanding benefits so apply today via the council’s recruitment portal (Alvius).We strongly advise you to read “Advice for Applicants 2024” carefully before applying. This can be found on our website apart of the role and will be the best form of guidance when creating an application. Contact DetailsShould you have any queries regarding the post of would like to discuss the role in further detail please contact Olivia D’Mello-Browning (<a href="mailto:joshim.uddin@towerhamlets.gov.uk" target="_blank">olivia.d’mello-browning@towerhamlets.gov.uk</a>) or call 0207 364 2047. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Chartered Surveyor / Development Viability Officer

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<h1>Summary</h1>What you'll doAs a Repairs Inspector, you will provide support to ensure all our repairs adhere to the perfect journey, that our residents need only ask once, and we fix failure fast when exception cases occur. The role goes beyond reporting what has happened and puts our residents at the heart of what we do, maintain and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our residents.This role is a 12-month fixed-term contract.How you'll do itYou'll be the trusted NHG presence on the ground, ensuring repairs are completed to a high standard and that contractors deliver a responsive, resident-focused service. This role is all about fixing failures fast, putting residents at the heart of what we do, and helping us deliver on our commitment to the perfect journey.<ul>
<li>Ensuring our contractors and suppliers are providing a consistently high-quality repairs and disrepair service that delivers against the six customer priorities in the customer strategy.</li>
<li>Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. </li>
<li>Provide a simple and straightforward diagnosis for reactive repairs, preparing reports in clear, easy to understand terms, along with specifications and recommendations. </li>
<li>Manage a post inspection regime for, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. </li>
<li>Assist with the monitoring of agreed performance indicators across contractors and consultants, and initiate improvements as required.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Experience in the repairs sector, including pre/post inspections and quality audits.</li>
<li>Strong technical skills in diagnosing repairs, writing specifications, and managing schedules of work.</li>
<li>Proven experience in contractor management and producing technical reports.</li>
<li>Good understanding of relevant legislation and regulatory requirements.</li>
</ul>Desirable:<ul>
<li>DEA/FRA assessor trained.</li>
<li>Recognised HND technical qualification (e.g. building surveying) or membership of CIOB.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 28th August 2025.  Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Repairs Inspector

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for a Governance and Risk Business Partner to support the development and delivery of good governance and risk management practices that underpin achieving Gateway's strategy, working to continuously improve positive approaches to governance, risk and assurance. This post holder will support Gateway to ensure compliance with relevant data protection legislation, and support escalation of risk and issues. <h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>To manage the set up and implementation of the new risk system so that it is accessible and has excellent user reporting functionality.</li>
<li>To be the custodian of the risk system and associated risk processes, helping challenge risk owners on identification and management of risk, and ensuring risk owners keep their risks up to date in the risk system.</li>
<li>The role holder helps support the maintenance of the Board Assurance Framework which becomes a valuable tool for GHA. The role holder completes high quality second line assurance activities that add value and enhance the control framework.</li>
<li>To execute an agreed programme of second line assurance reviews, reporting findings to management.</li>
<li>To support the organisation complete their periodic control self-assessments and annual assurance statements.</li>
<li>Act as the co-ordinator of the notification of incidents across the organisation to our insurance claims handler</li>
<li>Liaise with our insurance claims handler and Gateway colleagues to ensure all necessary details relating to incidents are provided and follow-up queries are addressed.</li>
<li>To ensure compliance with the Social Tenants Access to Information Scheme (STAIRS), supporting development of associated process and practices. </li>
</ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience:<ul>
<li>Sound knowledge of Governance and Risk</li>
<li>Understanding of risk management principles, assurance and governance.</li>
<li>Experience of working in the housing sector</li>
<li>Strong communications skill</li>
<li>GDPR related qualification, such as Act Now GDPR Practitioners Certificate of equivalent</li>
<li>Organisational skills</li>
<li>Problem solving skills </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: 28 August 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Governance and Risk Business Partner

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For further details please visit our website using the apply link below.&nbsp; To apply please email your CV and supporting statement to <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>. &nbsp;No agencies.



2 year fixed-term contract
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We are looking for a Project Manager with significant experience of Net Zero Retrofit grant funding contract management to successfully deliver Hexagon’s Social Housing Fund Wave 3 Programme for energy and thermal improvement measures.&nbsp; Reporting to the Stock Improvement Manager, you will lead on the delivery of energy and decarbonisation programmes based on asset data to meet specified targets (i.e. EPC Level C 2030, and Net Zero 2050) and draw down secured funding over the next two years. You will ensure works are delivered to a high standard, deliver value for money, excellent customer experience and high levels of customer satisfaction.
In addition to having a passion for the subject and enthusiasm for changing cultures and behaviours to support a sustainability agenda, our ideal candidate will have:
<ul>
<li>Knowledge of procurement including tendering, evaluation of contracts and procurement procedures for future NZC works.</li>
<li>Demonstrable skills in mobilising NZC contracts including standard setting with new contractors, building professional working arrangements etc.</li>
<li>Knowledge of regulatory framework and strategic view of service delivery.</li>
<li>Substantial technical knowledge – able to identify and prescribe remedies for retrofit work in social housing.</li>
<li>Minimum Building Surveying/Project Management qualifications. Level 4 VRQ and above in asset and building management.</li>
<li>A full driving licence and access to a vehicle.</li>
</ul>
This role presents a brilliant opportunity to join a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details please visit our website using the apply link above.&nbsp; To apply please email your CV and supporting statement to <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>. &nbsp;No agencies.
Closing date: 12 noon - Wednesday 27th August 2025.
Interviews will be held on Monday 8th September 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Decarbonisation & Retrofit Project Manager

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<h1>Summary</h1>What's it all aboutAs a Risk Oversight Manager, you will act as a key liaison between the Enterprise Risk Management team and other business units. Your focus will be on implementing embedding risk strategies processes and procedures across the organisation. How you'll make a difference Your role is pivotal in nurturing a customer-centric culture across the organisation. The Risk Oversight Manager will be responsible for identifying, analysing, and managing risks that could impact the organisation's objectives. This role involves assessing financial, operational, and strategic risks, developing risk mitigation strategies, and implementing controls to minimise exposure. The Risk Oversight Manager will collaborate with various departments to ensure compliance with regulatory requirements and best practices in risk management. The Risk Oversight Manager will work closely with the wider business, to lead the implementation of the risk management lifecycle for both risks and risk events, ensuring a consistent understanding, interpretation and adoption of the Enterprise Risk Management Framework and related policies and tools. How you'll do it<ul>
<li>Risk Identification: Identify and assess potential risks to the organisation's financial stability, operational efficiency, and reputation. This includes analysing internal processes, market trends, and external factors that could pose threats.</li>
<li>Risk Assessment: Conduct thorough risk assessments to quantify the likelihood and impact of identified risks. Utilise historical data, and qualitative analysis techniques to evaluate risk exposure.</li>
<li>Risk Mitigation: Develop and implement risk mitigation strategies and controls to minimize the impact of identified risks. Collaborate with stakeholders to design effective risk management plans tailored to specific risk profiles.</li>
<li>Monitoring and Reporting: Monitor key risk indicators and emerging risks on an ongoing basis. Prepare regular reports and presentations for senior management, highlighting notable risks, trends, and mitigation efforts.</li>
<li>Regulatory Compliance: Stay abreast of regulatory changes and industry standards related to risk management. Ensure compliance with relevant regulations and guidelines by updating policies, procedures, and risk management frameworks as needed.</li>
<li>Data Analysis: Analyse large datasets to identify patterns, correlations, and trends that may indicate potential risks or opportunities. </li>
<li>Cross-functional Collaboration: Work closely with other departments, such as finance, compliance, and operations, to integrate risk management practices into business processes. Provide guidance and support to ensure consistent application of risk controls across the organization.</li>
<li>Develop dynamic reporting mechanisms that adapt to changing business needs and provide insightful analysis</li>
<li>Undertake second line monitoring of risk exposures, controls and policy compliance.</li>
<li>Produce Risk Dashboards Risk briefings, risk reports and papers for senior level committees and forums.</li>
<li>Provide independent risk oversight and challenge to 1st Line of Defence</li>
<li>Liaison with Risk Register stakeholders and owners to ensure all registers are updated on a quarterly basis and contain all material risks, key controls, issues, events and corrective actions.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Risk Management Expertise: Extensive experience in identifying, assessing, and managing financial, operational, and strategic risks. Proficiency in risk management principles, methodologies, and regulatory requirements. </li>
<li>Analytical and Reporting Skills: Strong background in data analysis, with the ability to analyse large datasets to identify patterns, correlations, and trends. Proficiency in data analysis tools and techniques, and the ability to prepare regular risk reports and presentations for senior management. </li>
<li>Communication and Interpersonal Skills: Proven ability to influence operational activities at both tactical and strategic levels, and to build strong partnerships and relationships with internal and external stakeholders. Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely.</li>
<li>Certification in Risk Management: Qualification from the Institute of Risk Management or similar certification.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 02 September 2025.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Risk Oversight Manager

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Neighbourhood Officer (P01609) (6 month fixed term contract)37 hours per week (hybrid working)Starting salary £38,350pa with potential progression to £41,254pa on achieving designated skills and experienceCan you make a difference?Our community is at our heart. We are committed to supporting the people who live in our homes, the communities we serve and those we work with. Are you ready to make a difference in people's lives? If so, we have the perfect opportunity for you! We are currently looking for a dedicated Neighbourhood Officer to join our team.We are seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service for a patch of properties in the Borough.You’ll deliver a high-quality housing and tenancy service, delivering excellent services to the community and help to create sustainable and thriving neighbourhoods.You will be encouraged to be innovative in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities, as well as helping deliver an exceptional ‘first point of contact resolution’ customer experience.We are looking for someone who:<ul>
<li>Has experience of working in the housing sector or similar role</li>
<li>Has experience of working in a customer facing role with strong customer care skills.</li>
<li>Has experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.</li>
<li>Has experience of working collaboratively building successful working relationships with key stakeholders, partners and customers.</li>
<li>Has experience of Safeguarding, raising concerns through policies and procedures.</li>
<li>Has good IT skills.</li>
<li>Has a full UK driving licence and have access to a vehicle.</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.Closing date for application is 31 August 2025.Remote assessments will be held on 4 September 2025.Interviews will be held on 10 September 2025. Keywords: welwyn hatfield borough council, neighbourhoods, neighbourhood officer, community, tenants, stakeholders, tenancy,

Welwyn Hatfield Borough Council

Neighbourhood Officer (P01609)

Job Description Organisation: London Borough of Waltham Forest Salary: PO3 £45,750 - £49,056&nbsp; Contract Type: Full-time-Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 15/09/2025&nbsp; DBS: Standard Proposed Interview Date(s): 15/08/2025- 22/08/2025 &nbsp; &nbsp; Reference: 1844 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role:&nbsp; We are looking for two proactive and detail-oriented Disrepair Coordinators to support our Disrepair Manager in delivering high-quality, responsive repair services to our residents. These roles are critical to ensuring that issues such as damp, mould, and general disrepair are managed effectively and resolved in a timely and cost-efficient manner. As a Disrepair Coordinator, you will be responsible for managing individual disrepair cases with works valued up to £50,000. You will play a key role in liaising with contractors, legal representatives, surveyors, and residents to ensure that all remedial work is carried out to a high standard while ensuring value for money and compliance with regulatory requirements.To manage and coordinate legal disrepair cases and arbitration processes, ensuring all disrepair claims are dealt with efficiently, with minimal legal and financial exposure for the Council. The role will ensure value for money is achieved in settling disrepair cases, coordinating with the repairs partnering and legal teams, as well as with residents You will monitor the progress of repair works, ensure accurate case documentation, and help identify trends or recurring issues that may need further investment or intervention. Your strong organisational and communication skills will be vital in coordinating multiple cases simultaneously and keeping all stakeholders informed throughout the resolution process. This is a great opportunity to join a collaborative team focused on delivering excellent housing outcomes. If you are solution-focused, able to work under pressure, and keen to make a positive impact on the lives of our residents, we encourage you to apply. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Disepair_Litigation_Coordi.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a>&nbsp; Key Responsibilities:&nbsp; As a Litigation Coordinator, you will be responsible for managing a dedicated portfolio of disrepair cases, working in close partnership with contractors, legal representatives, and internal teams. Your primary focus will be to ensure timely and effective resolution of cases, while upholding a high standard of service for both tenants and leaseholders. You will play a vital role in maintaining accurate and up-to-date records for each case, including repairs history, associated costs, and legal documentation. This detailed case management will support effective monitoring and reporting across the disrepair program. A key part of your role will involve tracking expenditure and contributing to financial forecasting, enabling informed and strategic decision-making. You will support the Disrepair Manager in the prioritisation of cases based on urgency, risk, and available resources, ensuring that the program remains both responsive and efficient. This is a high-impact role that requires strong organisational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Your work will directly contribute to maintaining high living standards for residents and delivering value for money across the disrepair service. Qualifications and Requirements:&nbsp; Degree desirable. 5 GCSEs at grade A-C or equivalent to include English and Math's. Relevant qualifications in housing or legal fields, or equivalent experience in supporting the management of disrepair or litigation cases desirable. Evidence of Continuous Professional Development (CPD) in legal and housing Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; <ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;</li> <li>Satisfactory DBS check;&nbsp;</li> </ul> As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Disrepair Litigation Coordinator

Job Description Organisation: London Borough of Waltham Forest Salary: CD1£130,385 to £137,023 &nbsp;p/a Contract Type: Permanent Working hours per week: 36&nbsp; Application Deadline: 26/08/25 Proposed Interview Date(s): 11/09/25 &amp; 12/09/25 Reference: 1867 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are seeking a visionary Corporate Director within the council’s Place Directorate, leading the Housing Service. This is an exciting opportunity to deliver innovative solutions to some of the most pressing housing challenges facing Waltham Forest.&nbsp; Following on from our recent housing inspection, the Regulator of Social Housing (RSH) has awarded the Council a C2 grading, which is the second highest rating against the RSH’s Consumer Standards.&nbsp; We are proud of the progress we’ve made since starting our&nbsp;<a href="https://url.uk.m.mimecastprotect.com/s/m3-MCOgK0t45xggTDCxcGCvbY" target="_blank">Housing Transformation Programme</a>, and the C2 grading reflects this.&nbsp; Our comprehensive improvement action plan is already underway to address the issues raised in the inspection, and this role will be looking to develop and improve upon this. <ul> <li><a href="https://url.uk.m.mimecastprotect.com/s/QMcZCNOJ6FXV3QQuXuPcy7haN" target="_blank">You can also read the full report on the Regulator of Social Housing website</a></li> </ul> The successful candidate will lead Housing services with the objective of building thriving sustainable communities to improve the life outcomes for residents of the borough.&nbsp; Provide strong leadership and vision in the development of the council’s housing services, ensuring strategic policy direction, operational management and financial control for the Housing services and any associated statutory functions within the Council.&nbsp; This leadership will ensure the development of customer-centered service delivery, putting the customer at the heart of all activity.&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Corporate%20Director%20of%20Housing%20role%20profile%201867.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Direct, develop and control the Housing service. Responsible for all operational decision making and management of the service including the control of the financial expenditure, comprehensive risk management programme and integrity of the service.</li> <li>Actively contribute to the corporate management and strategic direction, operational planning, Service strategy and policy formulation and implementation that are aligned to the Council’s overall corporate strategy and objectives.&nbsp;</li> <li>Ensure the service plans and performance (either directly or through commissioned / managed services) result in the implementation of agreed Council strategies, policies, and outcomes&nbsp;</li> <li>Provide leadership and direction for the service, while developing and managing stakeholder relationships and partnership working across the sectors including government agencies, and to secure long-term investment and new housing supply.</li> <li>Lead on negotiations with internal / external partners</li> <li>Looking at innovative ways of securing temporary accommodation and dealing with homelessness.&nbsp;</li> <li>Direct and lead on preventative measures to reduce homelessness including through the establishment of close working with colleagues within the Place Directorate, ensuring vulnerable residents can access their welfare benefits and sustain their tenancies.&nbsp;</li> <li>Lead on ensuring that the necessary support mechanisms are in place to ensure that tenancies can be sustained, and all safety regulations are compliant.</li> <li>Ensure that the capacity to respond positively to change is enhanced, that ’traditional thinking’ is challenged, and innovative solutions are pursued throughout the area of responsibility</li> <li>Reporting to the Strategic Director of Place</li> </ul> Qualifications and Requirements:&nbsp; To be considered for this position, you should meet the following requirements:&nbsp; Educated to degree level or equivalent standard.&nbsp; Post graduate qualification / relevant professional qualification&nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; &nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Jane Morris at <a href="mailto:Jane.Morris@walthamforest.gov.uk" target="_blank">Jane.Morris@walthamforest.gov.uk</a>&nbsp;&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp; <ul></ul>

Corporate Director of Housing

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for an experienced Specialist Leasehold and Managing Agent Lead to be responsible for overseeing any technical aspects of operations and services related to homeowners and managing agents for Gateway Housing Association. The post holders primary focus will be on ensuring the smooth functioning of homeownership services, managing complex relationships with managing agents, and providing excellent customer service to homeowners including all regulatory requirements and service charges. This role requires strong leadership skills, knowledge of homeownership management and regulations, service charges, and the ability to effectively manage stakeholders.<h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>Homeownership Services: Oversee and support activities related to homeownership services, such as shared ownership, leasehold, or affordable housing schemes. Ensure compliance with service requirements, regulatory guidelines, and contractual obligations</li>
<li>Managing Agent Relationships: Manage relationships with external managing agents responsible for property management, repairs, and maintenance. Collaborate with managing agents to ensure high-quality service delivery, adherence to agreed-upon standards, and timely issue resolution</li>
<li>Property Management: Oversee property management activities, including repairs, maintenance, insurance, and compliance with health and safety regulations. Monitor the performance of managing agents in delivering quality property management services</li>
<li>Financial Management: Collaborate with the finance department to oversee budgeting, financial planning, and monitoring of homeownership services, service charging process, queries and managing agents' activities. Ensure accurate and timely invoicing, collection, and financial reporting.</li>
<li>Contract and Performance Management: Develop and manage contracts with managing agents, establishing clear performance expectations, key performance indicators (KPIs), and reporting mechanisms. Conduct regular performance evaluations and provide feedback to improve service quality. </li>
</ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience:<ul><li>Strong knowledge of homeownership services (e.g. leasehold, shared ownership, Right to Buy, service charges)</li></ul><ul><li>Experience managing external managing agents and monitoring property management performance</li></ul><ul>
<li>Strong customer service skills and experience in handling complex resident queries or complaints</li>
<li>Financial acumen, particularly in budgeting, service charge management, and interpreting financial reports</li>
<li>Understanding of social housing regulations (Regulator of Social Housing, Decent Homes Standard, Awaab's Law)</li>
<li>Full understanding of responsive, void, and planned maintenance processes </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: Monday 25 August 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Specialist Leasehold and Managing Agent Lead

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<h1>Summary</h1>What you'll doAt Notting Hill Genesis (NHG), our aim is to embed a robust risk and assurance approach that supports our strategy to deliver better services for residents, ensures strong assurance over business-critical processes and information, and enables the early identification and management of risks. As Head of Risk and Assurance, you will lead and champion this vision, driving a pragmatic, agile and forward-looking approach to risk management. You will ensure that assurance activities add real value, helping leaders make informed decisions, manage risks proactively, and meet regulatory and governance standards.How you'll make a differenceYour work will give our leadership, Audit and Risk Committee, and residents confidence that NHG is effectively identifying, managing and mitigating key risks. By drawing together multiple sources of assurance - from internal audit findings to tenant feedback and specialist audits - you will help tell a clear "assurance story" that shows how well we are managing our obligations. This will directly support better decision-making, stronger compliance, and improved services for our residents.How you'll do it<ul>
<li>Develop and deliver NHG's risk and assurance framework, ensuring it aligns with our vision, mission and values.</li>
<li>Embed effective and proportionate risk management across NHG, enabling managers to take informed and timely decisions.</li>
<li>Manage and coordinate assurance activities, while maintaining the independence of the internal audit function.</li>
<li>Draw together and report on assurance from multiple sources (internal audit, sustainability audits, data audits, management information, tenant feedback, specialist reviews) to provide a comprehensive picture of assurance against key risks.</li>
<li>Provide high-quality reporting and insight to the Audit and Risk Committee, the Executive Team and other governance bodies.</li>
<li>Build and maintain strong relationships with internal and external stakeholders, including the Audit and Risk Committee, CEO, internal audit provider, and sector peers.</li>
<li>Lead, develop and motivate your team to reach their full potential, fostering an inclusive, empowered and high-performing culture.</li>
<li>Drive continuous improvement in risk and assurance processes, identifying opportunities to streamline, simplify and add value.</li>
<li>Keep abreast of emerging risks, sector trends, and best practice in risk and assurance, reporting to key governance bodies on developments, adapting NHG's approach accordingly and providing assurance that NHGs risk and assurance activities remain fit for purpose.</li>
<li>Ensure compliance with all relevant NHG and statutory policies and procedures, including health and safety and financial regulations.</li>
<li>Ensure that you follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations.</li>
<li>Hybrid arrangements apply - a minimum of three days per week in the office, with home working possible on other days where appropriate.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential:<ul>
<li>Bachelor's degree (BSc, MSc, MBA or equivalent) in business, risk management, or a related discipline.</li>
<li>Relevant professional certification in risk management or related field.</li>
<li>Membership of a recognised professional body related to risk management or internal audit (e.g., IRM, IIA).</li>
<li>Extensive understanding of risk management and assurance frameworks, preferably within the affordable housing or regulated sectors.</li>
<li>Proven track record of developing and delivering organisational risk and assurance strategies.</li>
<li>Experience in managing internal audit arrangements and working with senior governance bodies.</li>
<li>Skilled in drawing together multiple assurance sources to provide clear, actionable insights.</li>
<li>Strong leadership and people management skills, with the ability to inspire, develop and retain talent.</li>
<li>Excellent analytical, critical thinking and problem-solving abilities.</li>
<li>Skilled communicator, able to influence and build trust with stakeholders at all levels.</li>
<li>Highly organised, with the ability to manage competing priorities and deliver to deadlines.</li>
</ul>Desirable:<ul><li>Experience in social housing or public sector risk management, particularly in health and safety contexts.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 5 September 2025.  Step 2: Successful candidates will be invited to an interview which will take place on 17 September 2025Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Head of Risk and Assurance

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThis is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years.&nbsp;We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord.We’d love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. &nbsp; About the Role and Our Ideal CandidateTo deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience.About You<ul><li>Have excellent communication skills i.e. Communicating clearly, confidently and&nbsp; appropriately with residents, partners and colleagues using the best methods of&nbsp; communication&nbsp;</li><li>Knowledge on Housing Regulator Consumer Standards&nbsp;</li><li>Able to attend evening meetings&nbsp;</li></ul><ul><li>Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders,&nbsp;&nbsp;</li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Have a track record of using IT systems and automation successfully to enhance the&nbsp; delivery of housing/tenancy management. .</li></ul><ul><li>Identifies the need for and promotes Resident engagement/ participation and&nbsp; community development initiatives. This includes attending residents’ meetings.</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Royal Borough of Kingston Upon Thames

Housing Officer

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Allocations Manager £52,584 - £55,620 per annum&nbsp; Reports to the Head of Allocations &amp; Choice Homes UK Management responsibility for: 6 Lettings Officers + 1 Rehousing Coordinator To ensure the service is efficiently progressing property allocations key-to-key within stipulated performance time frames whilst making every conceivable effort to ensure effective liaison with key colleagues departments and partner organisations around works completions dates and voids availability in order that the team can meet the needs of those living in overcrowded, insecure or inadequate housing.. Ensuring a fair service delivery so that those most in need of social and Council housing are bidding for, and moving into, properties that suit their needs. To make sure Officers are receiving the support and development necessary to correctly and efficiently progress property allocations including the verification process, advertisements, organising viewings, management of refusals, processing special schemes nominations, processing decants and processing under-occupation transfers. Ensure all LLP objectives are met. Provide management with regular performance information in-line with role and responsibility. Ensure allocation service contracts are effectively monitored. &nbsp;&nbsp; Ensuring Officers make decisions in accordance with the appropriate legislation and Government Codes whilst ensuring the local authority’s allocation policy is adhered to. The post holder must be innovative, dynamic and solutions focused to put into place practices to ensure the efficient allocation of properties to maximise yield including adequate acknowledgements to applicants regarding any updates or status changes with their cases. In addition to this the post holder when appropriate will be required to develop, design and implement new operating environments to develop the wider Lettings Agency taking a joined up approach with the voids and temporary accommodation teams (and the homelessness prevention and advice team when required). &nbsp; Along with a comprehensive knowledge of the relevant legislation relating to the housing register and the allocation scheme you will bring knowledge of relevant case law and a comprehensive understanding of the housing and support needs of vulnerable applicants such as those with medical conditions or those fleeing domestic abuse. You will possess experience of delivering a high quality housing service in a related area for a large local authority or comparable organisation – bringing a full understanding of the housing issues facing a high demand service and leading a team through periods of change, ensuring adequate training and benefits realisation. Experience of leading, motivating and managing services with multi-disciplinary teams to achieve significant, sustainable improvements and positive outcomes through internal and external partnerships, with a significant emphasis on performance management. Understanding of the challenges faced working in a political environment, with demonstrable evidence of managing such demands. Please view JD here Closing date: 24th August 2024 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Allocation Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1600/Information_Guide_for_Applicants.pdf" target="_blank">Information_Guide_for_Applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1724/1273_Strategic_Lead_Housing_job_pack.docx" target="_blank">1273_Strategic_Lead_Housing_job_pack</a></li>
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Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;
Please note, we do not accept CVs submitted without a fully completed online application form.
Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.
Strategic Lead, Housing
Salary £61,118- £65,146 per annum, plus essential car user allowance and market supplement of £9,628 pa
Hours 36 per week (flexible)
This post is for a fixed term period of two years
It’s an exciting time to join the Community Wellbeing team within Spelthorne. We developed and built temporary accommodation for families, and purpose built supported accommodation for single homeless residents and continue to look for opportunities for permanent and temporary housing solutions. We have just launched our ambitious Homelessness &amp; Rough Sleeping Strategy 2025-2030 which aims to end the use of bed and breakfast accommodation, promote independence and wellbeing, and maximise the use of the private rented sector for homelessness prevention and relief. We are working closely with partners to deliver innovative and appropriate options to facilitate discharge from hospital and prevent admissions.
In addition to all this, the Council is embarking on an ambitious housing delivery programme to meet the housing needs of local residents, including a significant proportion of affordable homes.
To support this work, we are looking for a new Strategic Lead for Housing. A large part of the role is to proactively engage with internal colleagues and external partners to enable affordable housing delivery. You will develop and lead the Council’s effective partnerships with Registered Providers and Homes England, as well as representing the housing service on internal development working groups in order to achieve this.
Together with your solid understanding of the economic and social issues that affect housing supply and demand locally, you will have a proven track record and significant experience in strategy policy and preparation. You will be an expert in housing and homelessness legislation as you will need to translate guidance, best practice, and case law into understandable and workable solutions.
You will be comfortable working with numbers and data in spreadsheets and databases and be able to translate the same into plain English for a variety of audiences. You will be able to use this data to not only drive business cases and funding bids, which will see new services commissioned in line with the Council’s strategic aims, but also to contract manage existing services. To do this effectively, you will need excellent ICT skills.
You will lead a small but effective team which you will be expected to coach and support. You will also support the Team Manager, Housing Options to ensure the Council’s statutory homelessness service is run according to legislation, statutory guidance, case law and best practice.
This is an exciting opportunity to make your mark in Spelthorne, and in doing so, support some of the most vulnerable residents in our community.
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements. To work from home you will be required to have a suitable environment from which to work and have broadband internet available for work use.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
Spelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network.&nbsp; Successful candidates will be required to use their own mobile device to download and use Authenticator.
In return, we can offer excellent conditions of service with a benefits’ package that includes flexible working hours, pension scheme and at least 23 days’ paid leave per year (pro rata for part time).&nbsp;
Closing date: 7 September 2025 (11:59pm)&nbsp; 
Interview date: Friday 19 September 2025
To apply please use the ‘apply online’ button below.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
Working towards equal opportunities
Strictly No Agencies

Spelthorne Borough Council

Strategic Lead, Housing

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamSutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each.&nbsp;This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment.&nbsp;About the Role and Our Ideal CandidateAs a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents’ concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities.This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities.&nbsp;The right person for this role will be able to demonstrate that they are:<ul><li>A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service.</li></ul>&nbsp;Successful candidates will have access to a wide range of benefits;<ul><li>28 days annual leave. In addition you will receive statutory bank holidays (pro rata)</li><li>Local Government Pension Scheme</li><li>Simply Health staff benefit</li><li>Modern and flexible working environment</li><li>Recognition Awards</li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels.Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile.This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence.Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Housing Manager

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PRINCIPAL OFFICER - PRIVATE HOUSING REGULATION AND FIRE SAFETYWe are thrilled to offer a compelling opportunity for an experienced and highly skilled Principal Officer to join our dedicated Private Housing and Environmental Health Standards team. This pivotal role is focused on ensuring fire safety compliance in high-rise and mid-rise residential buildings within the private rented sector.As Principal Officer, you will lead a specialist fire safety team, providing expert advice, driving policy development, and collaborating closely with key stakeholders including developers, leaseholders, landlords, managing agents, the Joint Inspection Team (JIT), the London Fire Brigade, Greater London Authority, Building Safety Regulator, and the Ministry of Housing, Communities &amp; Local Government. Your leadership will be critical in shaping fire safety standards and enforcement strategies that protect thousands of residents.We are seeking a committed professional with extensive expertise in fire safety legislation, including the Housing Act 2004, Building Safety Act 2022, and Fire Safety Act 2021. The ideal candidate will possess a strong background in fire risk assessment for tall buildings, the ability to interpret complex technical reports, and proven experience managing enforcement actions confidently and effectively.This role offers a unique chance to make a real difference in resident safety and influence regulatory standards at a strategic level. In recognition of the specialist skills required, we offer a competitive £5,000 market supplement alongside the Grade PO5 salary.You will be supported by experienced Senior Officers and a Team Manager, with access to ongoing professional development including CPD, external training, and reimbursement of professional fees. We are also proud to offer flexible working arrangements, including hybrid working, to promote a healthy work-life balance.If you are a fire safety professional ready to step into a highly impactful and rewarding role, we encourage you to apply and join our passionate team committed to safer homes for all.For more information or to make an application, please visit <a href="https://jobsearch.royalgreenwich.gov.uk/jobs/job/Principal-Officer-Private-Sector-Housing-Regulation-and-Fire-Safety/170" target="_blank">jobsearch.royalgreenwich.gov.uk</a>Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Private Sector Housing Regulation and Fire Safety

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<h1>Summary</h1>What you'll doTo provide technical support and advice to colleagues within NHG and external contractors relating to Mechanical &amp; Electrical (M&amp;E)equipment in a geographical region. Completion of site surveys and writing subsequent reports. Post inspection of M&amp;E equipment after installation to ensure installations are compliant and are carried out to NHG's standards. Liaising with residents and other stakeholders.How you'll do it* Attend a minimum of four site inspections of M&amp;E equipment in a week, to ensure that failing systems are identified and for capturing asset data. * Provide technical support to M&amp;E contract team, housing management team and the business as may be required. * Attend to emergency callouts as NHG's representative and provide feedback to the management to help with decision making. * Review quotes submitted by our contractors to ensure value for money, selection and installation of appropriate systems. * Occasionally supporting the compliance effort by attending sites with assigned locksmith for lock slipping for access. * Provide file notes following site inspections to document H&amp;S issues identified on sites during site inspections. * Working with residents and other stakeholders where M&amp;E services are provided. The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Working knowledge of Building Services systems.</li>
<li>Experience of working in a mechanical or electrical discipline "on the tools".</li>
<li>Ability to explain complex and technical matters to non-technical stakeholders.</li>
<li>Experience in managing works and contractors.</li>
<li>Experience in writing technical reports and specifications.</li>
<li>Trades Qualification such as Apprenticeship, NVQ, C&amp;G, 18th Edition for a Mechanical or Electrical discipline.</li>
</ul>Desirable:<ul>
<li>Desirable to have experience working in the residential housing sector. </li>
<li>Desirable to have experience or knowledge of asset management software / tools.</li>
<li>Desirable to have a degree/HND/HNC in Building Services Engineering or related disciplines. 
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</ul>This role is subject to a basic criminal record check (CRB) issued by the disclosure and barring service (DBSWhat's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 31st July.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>.  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Neighbourhood Engineer

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Please apply online via the link provided.



About Us
We are recruiting an exciting new role within Warmer Homes London, a new joint endeavour of the GLA and London Councils to accelerate the pace and scale of quality retrofit across the capital.
The Delivery Programme Officer (Retrofit) will be an integral part of multidisciplinary team, initially dedicated to supporting the 27 members of London’s Social Housing Fund Wave 3 Strategic Partnership to deliver retrofit measures across social housing in the capital at an unprecedented scale.
You will be a primary operational contact working with Local Authorities and Housing Associations retrofitting homes in their SHF Wave 3 projects. Whilst this will initially be for London’s SHF Wave 3 Strategic Partnership, the role will also extend to supporting other pan-London retrofit consortia as they are developed in future.
The successful candidate will be experienced in the delivery of retrofit measures in a social housing context, will have experience of central government retrofit grant funding, and be able to demonstrate project manager capabilities.
Additional Information
Contract details: 3.5-year fixed-term contract with potential to be made permanent (subject to funding)
3.5-year fixed-term contract with potential to be made permanent (subject to funding), full-time, hybrid role with regular office days on Mondays and Wednesdays. Flexibility available, with occasional attendance on other days for in-person meetings.
Closing date: Monday 8 September 2025.
Interview date: w/c 22 September 2025.

Delivery Programme Officer (Retrofit)

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Housing Transactions Officer (RP0143)7.5 hours per week (job share spread over 2 days in the office)Starting salary £28,426 pro rata with potential progression to £34,011 pro rata on achieving designated skills and experience In this key role it will be up to you to provide a proactive, comprehensive and high-quality back-office housing rent transactions service through the management and maintenance of the rent accounts for council tenants of Welwyn Hatfield.You will undertake all aspects of rent accounting for dwelling and garage tenancies in accordance with current audit, accounting and legislative practice and process and manageindividualrent accounts carrying out accurate and timely daily, weekly and monthly system processing.This is a role that has a lot of variety but will be very rewarding enabling you to work closely with internal colleagues always delivering excellent internal customer service.Welwyn Hatfield Borough Council pride themselves on theircommitmentto their people – striving to ensure that every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.What the council is really looking for is someone with a true customer focus, anunderstandingof what great customer service involves and acommitmentto delivering outstanding results.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will be working at our office in White Lion Square, Hatfield.We can offer you a unique and attractive working environment in the heart of Hatfield, flexible working arrangements, Local Government benefits including pension scheme and generous annual leave allowance.If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.Closing date for applications is 27 August 2025Assessments will be held on 2 September 2025Interviews will be held on 9 September 2025

Housing Transactions Officer (RP0143)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1431/Homeless_Prevention__Relief_Officer_Full_employment_pack.pdf" target="_blank">Homeless_Prevention__Relief_Officer_Full_employment_pack</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Homeless Prevention &amp; Relief Officer Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate / Hybrid Salary: &nbsp;£35,820 - £41,925 per annum, dependant on experience Basis: Permanent, Full time - 36 hours per week
&nbsp; &nbsp; &nbsp; About the Role In this fast paced and exciting role, you will make a difference for our residents who are homeless or at risk of homelessness and in housing need. Our Homeless Prevention &amp; Relief Officers are on the frontline in proactively working with households facing homelessness to sustain their accommodation where possible or assist with securing alternative accommodation.
 You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will carry out detailed case work investigations and issue statutory decision letters in line with current homeless legislation. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness. You will be responsible for covering daily operational duties, including town hall cover, assisting with housing advice emails, triage phone line and any other duties and town hall cover on a rota basis.&nbsp;
 You will be working with a friendly, supportive, positive and diverse housing team. &nbsp;We will provide you with a wealth of training opportunities. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.&nbsp;
 The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.&nbsp;
 About the Person You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
 We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be a colleague with an outstanding commitment and enthusiasm in supporting our most vulnerable residents.&nbsp;
 You will have detailed knowledge of Part VII Housing Act 1996 (as amended) and experience of working in a busy front line housing service. &nbsp; You will provide comprehensive housing advice to households with a range of circumstances. You will interview clients, assess their circumstances, decide what statutory duties may be owed, and identify their housing options. You will work collaboratively with other partners including housing associations, domestic abuse support services, private landlords, police, social services, substance treatment agencies and other relevant stakeholders.
 The role is largely Town Hall based at our modern offices in Reigate as well as visiting residents in the borough. &nbsp;Some hybrid working, if agreed with the Homeless Relief Team Leader.&nbsp;
Ideally applicants will be familiar with relevant legislation, the benefits system and will have experience of working in a role providing housing advice and/or tenancy support.
 Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp; We will provide you with:&nbsp; • &nbsp; &nbsp;Competitive annual leave • &nbsp; &nbsp;An inclusive and social working environment • &nbsp; &nbsp;Staff wellbeing activities&nbsp; • &nbsp; &nbsp;Staff Network Groups • &nbsp; &nbsp;Hybrid working • &nbsp; &nbsp;Training and career development • &nbsp; &nbsp;Modern offices in Reigate town centre • &nbsp; &nbsp; Contribution of 15% towards the LGPS pension scheme • &nbsp; &nbsp; Access to a reduced annual ‘Better’ leisure centre membership • &nbsp; &nbsp;Discounts for local and high street stores • &nbsp; &nbsp;A cycle lease scheme through salary sacrifice&nbsp; • &nbsp; &nbsp;Childcare vouchers through salary sacrifice • &nbsp; &nbsp;Flexible working&nbsp;
 Additional Information For an informal discussion about the role, please call Trevor Woolvet, Housing Needs Manager on 01737 276368.
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates. &nbsp;
 Closing date: Tuesday 16th September 2025 Interview date: 8th &amp; 9th October 2025
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Homeless Prevention and Relief Officer

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 08/09/2025 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20(1846)%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory standard DBS check;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

Damp & Mould Surveyor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1222/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.docx" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 7th September 23:59
Interview date: 25th September&nbsp;

Housing Policy and Enforcement Manager

<ul></ul>





Income Recovery OfficerSalary: £34,107Hours: Full time (35) - Hybrid Location: Hemel Hempstead We're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices.Key Responsibilities:<ul>
<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>
<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>
<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>
<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>
<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>
<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>
</ul>Experience and Qualifications Required:<ul>
<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>
<li>Educated to GCSE level with a grade C or above in English and Maths.</li>
<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>
<li>Knowledge and understanding of Housing and Welfare benefits.</li>
<li>Previous experience engaging with customers or service users.</li>
</ul>Why Join Us?Competitive Salary: £34,107Generous Leave: 33 days of annual leave including Bank Holidays (pro rata).Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts.Career Development: Access to training and development opportunities.Wellbeing Support: Health and wellbeing services.Fitness Facilities: Free access to our on-site gym.About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Income Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1025/Development_Manager_JD_-_HR_D__2_.pdf" target="_blank">Development_Manager_JD_-_HR_D__2_</a></li>
</ul>

Please apply online via the link provided.










There is no better place to work in London than Hackney; we have great pride in our borough, our communities and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities.
Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.
The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages, starting with writing the briefs for sites, selecting architects and the wider design teams, managing the design process, securing planning consent and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built”.
We are looking for Development Managers to work in our Development Teams. As a Development Manager, you will lead the delivery of housing regeneration projects at all stages, from inception to completion. You will drive the delivery of regeneration schemes, and with consultants, contractors and development partners support the building of well designed, sustainable, safe and affordable homes - creating exemplary places, and ensuring that we realise genuine benefits for Hackney's communities.
Experience of delivering housing regeneration schemes and steering them through the development process is required. You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a strong understanding of relevant technical matters relating to site development, especially procurement, design, project finance, housing development standards, planning and legal agreements for land and development transactions. You will also have a track record of successfully engaging with colleagues and residents, building positive and productive working relationships.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;24 August 2025 (22:59)
Interview date:&nbsp;W/c 08 September&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>
Expiration Date:&nbsp;24/08/2025






Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

&nbsp;

London Borough of Hackney

Development Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0671/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0672/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0675/Pay_Scheme_01_04_2025_v2__1_.pdf" target="_blank">Pay_Scheme_01_04_2025_v2__1_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0676/Leasehold__Service_Charge_Manager_JD.docx" target="_blank">Leasehold__Service_Charge_Manager_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for a new role within the Housing Services Department of Leasehold &amp; Service Charge Manager.
This role will be critical in delivering the calculation and administration of tenant and leasehold service charges, major works, shared ownership properties and other leasehold services.
We are seeking a candidate who has expert knowledge in all aspects of service charges and leasehold billing including major works and experience of leading statutory section 20 consultation. You will also be proficient in budget monitoring, forecasting and have an excellent eye for detail and accuracy.
This is an exciting opportunity to directly shape and improve services in this area and develop efficient and robust monitoring and budget setting practices. You will also have opportunities to build trust and rapport with tenants and leaseholders and maximise income for the Housing Service.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post as well as excellent and accurate written communication. &nbsp;An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Who to contact for informal discussion:
For an informal discussion about the role, please contact Mick Collyer, Housing Service Improvement Manager on <a href="mailto:Mick.Collyer@woking.gov.uk" target="_blank">Mick.Collyer@woking.gov.uk</a> or 01483 743666&nbsp;
Closing Date:&nbsp; 27 August 2025 - 23:55pm
Interview Date:&nbsp; 10 &amp; 11 September 2025
Woking Borough Council is an equal opportunity employer and values a diverse workforce, welcoming applications from all sections of the community.

Leasehold & Service Charge Manager

<ul></ul>





<h1>Summary</h1>What you'll doAs Asset Data Lead, you'll play a critical role in shaping and maintaining the integrity of our asset data systems. You'll lead on designing data models, managing energy and property data, and ensuring our systems support accurate, compliant, and strategic decision-making across the organisation.How you'll do it: <ul>
<li>Lead the management of energy data, working towards full completeness (e.g. RdSAP scores or EPCs for every property).</li>
<li>Provide technical advice on RdSAP and energy module configuration.</li>
<li>Oversee NHG's Physical Hierarchy, ensuring accurate configuration of new developments and stock transfers, and advising on service charge apportionment.</li>
<li>Maintain the Asset Management System(s), ensuring data integrity across internal and external systems.</li>
<li>Manage and monitor data quality during property acceptance processes.</li>
<li>Build relationships across directorates to align proposals with strategic objectives.</li>
<li>Support system upgrades, user acceptance testing, and error analysis.</li>
<li>Lead projects to introduce or enhance business uses of asset data systems.</li>
<li>Design solutions based on business needs and ensure processes support high-quality data management</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. You're a detail-oriented and proactive data professional with a passion for accuracy and system integrity. You thrive in collaborative environments and are confident translating complex data into actionable insights. You bring strong technical expertise, strategic thinking, and a commitment to continuous improvement. Essential:<ul>
<li>Excellent data management and analytical skills, including identifying gaps, trends, and inconsistencies.</li>
<li>Ability to translate complex datasets into clear, usable reports.</li>
<li>Strong understanding of regulatory and legal frameworks (e.g. Decent Homes, PAS 2035).</li>
<li>Advanced IT and systems skills, particularly in Microsoft Excel.</li>
<li>Experience managing asset data within housing or property-related systems.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 8th August.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

50 Housing Jobs in London, UK