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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9356/Accommodation_Assessment_and_Lettings_Team_Leader_JD.pdf" target="_blank">Accommodation_Assessment_and_Lettings_Team_Leader_JD</a></li>
</ul>

Please apply online via the link provided.



Introduction
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role?
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are seeking an experienced Accommodation Assessment &amp; Lettings Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>working knowledge of S188 and S193 &amp; Part 7 of the Housing Act 1996</li>
<li>understanding of the processes involved in issuing discharge of duty decisions</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Abdul Hamid on 07385 226267
Salary
£47,628 - £49,638 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

<ul></ul>

Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Lewisham Council’s Housing Service is seeking a new&nbsp;Head of Private Sector Licencing and Home Improvement as part of our senior leadership team in the Housing Services Directorate. The role It’s an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work –full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK’s first borough of Sanctuary. It’s also a challenging time for us, with significant financial pressure and increasing demand for our services. We are meeting this challenge head on, with a radical and bold change agenda underway across the organisation. Here in the housing service, we are passionate about our vision that everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. Maintaining high standards and ensuring safety in the private rented sector is essential. To support this, we operate Selective Licensing, Additional HMO Licensing, and Mandatory Licensing schemes. The Housing Improvement and Assistance Team works to support vulnerable residents who need aids and adaptations to enable them to continue to live independently in their homes as well as providing a range of capital grants to support landlords to bring empty homes back into occupation and ensure homes are free from hazards. We are ambitious with a clear strategy to deliver on our vision. This role is a critical part of delivering our vision. We are looking for a new Head of Private Sector Licencing and Home Improvement. What we’re looking for Reporting to the Director of Housing Strategy, the Head of Private Sector Licencing and Home Improvement will lead a service area that provides strategic direction for the Council’s housing improvement and assistance service and the property licensing and enforcement function. This is an area of the division with big ambition, as we have recently expanded our property licencing schemes and have seen an increase in applications from residents for support from our grants, specifically the Disabled Facilities Grant. Managing a service of up to 100 staff the post-holder will lead our ambitions to work proactively within the private rented sector to drive up standards and safety for Lewisham’s residents. With expertise in the legal framework of regulation and licensing, you’ll be at the forefront of operationalising our new licensing scheme, and will maximise their impact through innovative new approaches to engaging with our residents. You will also be responsible for utilising a home assistance grant of £2million a year to support our most vulnerable residents to live in safe and secure homes from which they can live independent lives. We’re looking for a strategic and inspirational leader, communicator and manager who can demonstrate strong experience of delivering an operational income-generating service, ideally with a background in commercial or regulatory and enforcement services as well as a strong background and experience in managing Disabled Facilities Grants services. If you are excited by this challenge, we want to hear from you. Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don’t accept CV’s. <a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
To apply, please click on the apply link above.&nbsp;
Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/%20HeadofPrivateSectorLicencingandHomeImprovement" target="_blank">here</a>&nbsp;to view the Job Description and Person Specification Salary £69,840 - £74,487 per annum (SMG2) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Special conditions
<ul>
<li>The job is subject to a basic DBS check</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)-&nbsp;<a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service,&nbsp;<a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response.&nbsp; &nbsp;
Let’s stay connected, follow us on social media: <a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;

Head of Private Sector Licensing and Home Improvement

<ul></ul>





<h1>Summary</h1>What you'll doThe Supported Housing Assistant assists the Supported Housing Officers to deliver housing management, and being actively involved in organising activities for our vulnerable residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.How you'll do itYou will provide an excellent response to vulnerable residents, working from the scheme itself. Helping with day to day issues on the site and use your passion and enthusiasm to facilitate a connected community where people want to live.You will be personally committed to delivering the highest quality housing management services. You will assist the SHO with ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents. This is a challenging and rewarding role. You will provide an excellent response to vulnerable residents, working from the scheme itself. You will conduct wellbeing visits, ensure new residents settle in, helping with day to day issues on the site and use your passion and enthusiasm to facilitate a connected community where people want to live.You will play a key part of our team of frontline staff, assisting Supported Housing Officers to deliver safe, caring and high quality services to our residents.The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service.Essential:<ul>
<li>Experience providing a customer focused service, providing support to customers with similar needs to those within the post's remit, in a social care or social housing environment. </li>
<li>Good working knowledge of the service's customer group </li>
<li>Experience working alongside multiple teams/agencies</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is Friday 15th AugustStep 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Supported Housing Assistant

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamWe are looking to recruit a team member to a full-time role on a fixed term contract to 31 March 2026 to help investigate and respond to service users complaints and manage enquiries from Councillors and MP's. This is a busy front line role within Community Housing where the statutory housing needs services of the Local Authority are provided in the provision of homelessness services, the management of applications for housing, the Housing Register and supply and provision of accommodation. The role reports within the Housing Register and Rehousing team but encompases enquires to the wider services within Community Housing.&nbsp;&nbsp;About the Role and Our Ideal CandidateThe role reports directly to the Housing Register and Rehousing Manager, responsible forthe response tocomplaints from households using Community Housing Services and other stakeholders(members, Councillors, etc..). To lead on Freedom of Information enquiries and responses todata requests, the collation of data and statistics as required by Community Housing and other relevant parties, as appropriate using appropriate ICT data software. This is a Fixed Term Post available to March 2026. Kingston offers a hybrid working policy where successful applicant will be required to work from the Guildhall.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Royal Borough of Kingston Upon Thames

Complaints and Data Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking an Outreach and Business Transformation Project Manager to lead key initiatives that support the Housing Needs service plan. This role is central to driving digital transformation, improving customer satisfaction, and delivering value-for-money projects. The postholder will oversee the implementation of the Homelessness and Rough Sleeping Strategy, manage outreach programmes, and collaborate across departments to embed innovation and efficiency. Strong leadership, strategic thinking, and a proactive approach to overcoming challenges are essential, along with a commitment to continuous improvement and partnership working. About You The successful candidate will have:<ul><li>Strong understanding of housing services, particularly homelessness, rough sleeping strategies, and outreach programmes within a local government context.</li><li>Experience of business transformation principles, project management methodologies, and change management practices.</li><li>Awareness of relevant legislation, policies, and statutory requirements affecting housing and social care services.</li><li>Understanding of digital tools and technologies that support service delivery, including data analytics, CRM systems, online portals, and process automation.</li><li>Strong communication skills, both written and verbal, with the ability to present complex information clearly to diverse audiences, including senior managers and elected members.</li><li>Effective negotiation and influencing skills to build consensus and drive change across multiple teams and partners.</li><li>Proficiency in using digital tools for data analysis, reporting, and communication (e.g., Excel, Power BI, CRM platforms).</li><li>Ability to work independently, manage competing priorities, and respond flexibly to changing service needs.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=24643&amp;hashed=1515889716" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Outreach and Business Transformation Project Manager

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Property Management - Senior Practitioner £44,331 - £47,532 per annum The purpose of this role is to effectively support a team of professional staff driven to ensure a high quality, customer focused tenancy management service to residents in temporary accommodation. This includes tenants within the Councils own housing stock, as well as accommodation provided by external partners with whom the Council has a tenancy management arrangement, such as Local Space. &nbsp; Following a service re-design this role will report to the Property Management Services Manager, who currently oversees 10 housing professionals, including this post. You will need to be able to deputise in their absence, ensuring there is robust performance management and accountability across the service as we strive to deliver a supportive housing function that empowers residents to manage and maintain their accommodation. A strong background working with policy and procedures to align service delivery is highly desirable.&nbsp; The Service will be responsible for ensuring effective tenancy management is in place, putting both resident empowerment and customer service at the forefront of its working ethos. With an expansion of the team comes a drive to become more customer focussed in our approach to case management working in partnership with our colleagues across services.&nbsp; If you have a passion for driving service progression and making a difference to people lives by helping them with their accommodation we would love to hear from you. With a demonstrable background in housing management, awareness of relevant legislation, and desire to push the service forward, this role will be for you.&nbsp; Please view JD here Closing Date: 13th August 2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>

London Borough of Newham

Property Management - Senior Practitioner

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Grade 6- £38058-£41442pa&nbsp; ABOUT US – SUPPORTED HOUSING&nbsp; We are a highly motivated dedicated team supporting and encouraging independent living, wellbeing and safeguarding for all our residents across 18 supported housing schemes across Havering. &nbsp;&nbsp; &nbsp; ABOUT THE JOB The work is both challenging and rewarding so we are looking for an experienced colleague to join a small team with a reputation for doing whatever it takes to get the job done. &nbsp; Based from our sheltered schemes and managing the sheltered housekeeper, there will be daily contact with residents, family members, staff and partners from both internal and external services. &nbsp; There is a focus on resident welfare and early intervention, resident satisfaction, fire prevention, health and safety and compliance.&nbsp; The successful candidate will also provide temporary cover for team colleagues as and when required.&nbsp; Details of the job requirements are included in the Job Profile. Please view here &nbsp; ABOUT YOU We are looking for an enthusiastic person to support our team service delivery. Someone calm, confident, professional and able to deal with whatever challenges present to secure the best possible outcomes.&nbsp; The post holder will be required to work 36 hours per week, Monday to Friday from schemes.&nbsp; Experience supporting both tenancy and site management is necessary for this role.&nbsp; We are looking to appoint a driver with access to own vehicle as travel between sites is required.&nbsp; Please view here For an informal discussion about the post, please contact Sharon Nunn, Sheltered Housing Manager on 01708 431017. &nbsp;The closing date for the receipt of applications is 7^th August 2025.however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Sheltered Housing Scheme Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0898/Triage_and_Support_Officer_JD.doc" target="_blank">Triage_and_Support_Officer_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:human.resrouces@sevenoaks.gov.uk" target="_blank">human.resrouces@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Housing Triage and Support Officer Salary: £34,072 – £36,830 Contract: Permanent Location: Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG
Are you passionate about making a real difference in people’s lives? We’re looking for a Housing Triage and Support Officer to join our Housing Options and Solutions team at Sevenoaks District Council.
In this key role, you’ll act as the first point of contact for customers, carrying out rapid initial assessments of their needs and circumstances.
You will:
<ul>
<li>Deliver comprehensive housing advice and guidance to customers</li>
<li>Triaging cases effectively, ensuring timely referrals to the right services</li>
<li>Provide early interventions, such as mediation and signposting to specialist support</li>
<li>Offer coordination and administrative support to strengthen service delivery</li>
<li>Contribute to the day-to-day functions of the Housing Options and Solutions team</li>
</ul>
Your excellent communication skills, empathy, and ability to remain calm under pressure will be essential when working with vulnerable individuals, often in challenging situations. You’ll need to be organised, resilient, and capable of meeting deadlines while delivering a high standard of service.
Hybrid Working: This role is based at our offices in Sevenoaks, with a hybrid working model of 2–3 days in the office and 2–3 days working from home.
Want to know more? For an informal discussion about the role, please contact: Stephen Tring, Housing Options and Solutions Manager&nbsp;01732 227184

Housing Triage and Support Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe Cambridge Road Estate (CRE) regeneration is Kingston’s most important housing development programme for many years. As well as building high quality modern homes to suit the needs of local residents, we are creating a safer neighbourhood with new parks, play areas and community facilities.&nbsp;We are at an exciting stage in the programme now, with construction of the first of the new homes in phase 1 nearing completion later this year. We are looking for an experienced and committed professional to join our dedicated rehousing team at a crucial point in this journey.We are a small but very supportive team doing a big job! The CRE rehousing team sits within the wider CRE project team, and we work very closely with housing service colleagues, the development team and other teams within RBK and across the wider voluntary and community sector in Kingston.&nbsp;Our purpose is to ensure the rehousing programme is kept on track, to meet the redevelopment timelines and to make sure we deliver the best possible outcomes for our residents.&nbsp;Our core principles are flexibility, consistency and transparency and we are constantly striving to improve and develop the service we offer to CRE residents through innovation and creativity.&nbsp;About the Role and Our Ideal CandidateAbout the RoleYou will deliver a comprehensive resettlement service to residents in need of additional support, who are being moved as part of the CRE regeneration.&nbsp;<ul><li>You will work alongside the CRE team and other partners to provide a flexible and creative front line service, supporting residents before, during and after their moves</li><li>You will be working face to face with tenants and their households living on the CRE, as well as partner agencies or friends, family and advocates who may be supporting them</li><li>This is a varied and interesting role with flexibility, creativity and problem-solving at its core</li></ul>About YouTo be successful in the role of Moving Support Officer, you will be able to demonstrate the following key points:<ul><li>A thorough understanding and experience of working within the social housing sector</li><li>Experience of managing complex caseloads and working across multidisciplinary teams</li><li>An ability to work independently, creatively and flexibly in a fast paced environment</li><li>An appetite for problem solving and a ‘can do’ attitude</li><li>Strong interpersonal skills and a sensitive and empathic approach with people who may be vulnerable or need high levels of support</li></ul>Please refer to the role profile for the full job description and person specification. Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Moving Support Officer - CRE

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0671/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0672/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0675/Pay_Scheme_01_04_2025_v2__1_.pdf" target="_blank">Pay_Scheme_01_04_2025_v2__1_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0676/Leasehold__Service_Charge_Manager_JD.docx" target="_blank">Leasehold__Service_Charge_Manager_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for a new role within the Housing Services Department of Leasehold &amp; Service Charge Manager.
This role will be critical in delivering the calculation and administration of tenant and leasehold service charges, major works, shared ownership properties and other leasehold services.
We are seeking a candidate who has expert knowledge in all aspects of service charges and leasehold billing including major works and experience of leading statutory section 20 consultation. You will also be proficient in budget monitoring, forecasting and have an excellent eye for detail and accuracy.
This is an exciting opportunity to directly shape and improve services in this area and develop efficient and robust monitoring and budget setting practices. You will also have opportunities to build trust and rapport with tenants and leaseholders and maximise income for the Housing Service.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post as well as excellent and accurate written communication. &nbsp;An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Who to contact for informal discussion:
For an informal discussion about the role, please contact Mick Collyer, Housing Service Improvement Manager on <a href="mailto:Mick.Collyer@woking.gov.uk" target="_blank">Mick.Collyer@woking.gov.uk</a> or 01483 743666&nbsp;
Closing Date:&nbsp; 27 August 2025 - 23:55pm
Interview Date:&nbsp; 10 &amp; 11 September 2025
Woking Borough Council is an equal opportunity employer and values a diverse workforce, welcoming applications from all sections of the community.

Leasehold & Service Charge Manager

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Housing Ombudsman &amp; Quality Officer - £41,046 - Fixed Term Contract until 31st March 2026
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Housing Ombudsman &amp; Quality Officer
As&nbsp;Housing Ombudsman &amp; Quality Officer&nbsp;you will be essential to ensuring robust case management, compliance with the Housing Ombudsman’s Complaint Handling Code, and embedding learning from all determinations but in particular complaints with service failings, maladministration and severe maladministration determinations. You will support increased demand, including managing Subject Access Requests (SARs), and reinforce our regulatory position in the face of rising complaint volumes logged with the Housing Ombudsman and subsequent determinations.
To be successful in this role, you will need to work collaboratively with colleagues across Origin to drive successful Housing Ombudsman resolution.
What you’ll do
You will
<ul>
<li>Be the lead point of contact for the Housing Ombudsman Service, gathering and providing all requested information for investigations and monitoring actions to comply with determinations</li>
<li>Ensure the HOS portal is kept up to date and target dates are met in providing information</li>
<li>Whilst handling of Housing Ombudsman cases, ensure regulatory compliance, improve service quality</li>
</ul>
What you’ll need
We’re looking for someone who has:
<ul>
<li>Previous experience of professional interaction with regulatory bodies such as the Housing Ombudsman</li>
<li>Experience of working in the housing sector</li>
<li>Excellent and strong written skills</li>
<li>Ability to work independently and resolve Ombudsman requests proactively</li>
<li>Experience of working with complaints logged with the Housing Ombudsman and ability to act swiftly and professionally to their enquiries and outcomes, in a professional way</li>
</ul>
<h2>Our Values</h2>
Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £41,046</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions up to 8% of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.
Closing date for applications: 10 August 2025
Interviews will be held: 14 &amp; 15 August 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
#LI-REMOTE

Origin Housing

Housing Ombudsman & Quality Advisor

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<h1>Summary</h1>What you'll doAs Asset Data Lead, you'll play a critical role in shaping and maintaining the integrity of our asset data systems. You'll lead on designing data models, managing energy and property data, and ensuring our systems support accurate, compliant, and strategic decision-making across the organisation.How you'll do it: <ul>
<li>Lead the management of energy data, working towards full completeness (e.g. RdSAP scores or EPCs for every property).</li>
<li>Provide technical advice on RdSAP and energy module configuration.</li>
<li>Oversee NHG's Physical Hierarchy, ensuring accurate configuration of new developments and stock transfers, and advising on service charge apportionment.</li>
<li>Maintain the Asset Management System(s), ensuring data integrity across internal and external systems.</li>
<li>Manage and monitor data quality during property acceptance processes.</li>
<li>Build relationships across directorates to align proposals with strategic objectives.</li>
<li>Support system upgrades, user acceptance testing, and error analysis.</li>
<li>Lead projects to introduce or enhance business uses of asset data systems.</li>
<li>Design solutions based on business needs and ensure processes support high-quality data management</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. You're a detail-oriented and proactive data professional with a passion for accuracy and system integrity. You thrive in collaborative environments and are confident translating complex data into actionable insights. You bring strong technical expertise, strategic thinking, and a commitment to continuous improvement. Essential:<ul>
<li>Excellent data management and analytical skills, including identifying gaps, trends, and inconsistencies.</li>
<li>Ability to translate complex datasets into clear, usable reports.</li>
<li>Strong understanding of regulatory and legal frameworks (e.g. Decent Homes, PAS 2035).</li>
<li>Advanced IT and systems skills, particularly in Microsoft Excel.</li>
<li>Experience managing asset data within housing or property-related systems.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 8th August.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Asset Data Lead

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0689/Area_Lettings_and_Rehousing_Manager_-_Updated_20.10.2023.docx" target="_blank">Area_Lettings_and_Rehousing_Manager_-_Updated_20.10.2023</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Area Lettings &amp; Rehousing Manager - FTC - 6959

Title: Area Lettings &amp; Rehousing Manager
Contract Type: 13month Fixed Term Contract - Full Time 35 hours
Salary: £55,270 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona: Agile 1-2 days office attendance required (Please note: the successful candidate may be required to attend the office more frequently for training)
Working Pattern: Monday - Friday
Closing Date: 7th&nbsp;August 2025 – 23:00
Interview Dates: will be held on a date to be confirmed
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaOqdUDd9Mhuk33y9XO63WdwIzZ7vXTSP4BIW9S7VCuBHQ9IuRd68eQSKEAdKztHu3" target="_blank">Area Lettings and Rehousing Manager.docx</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) &nbsp;
Join our Lettings and Rehousing Team at L&amp;Q:

We are looking for an experienced lettings and rehousing manager to support one of our regional teams. Managing a team of 12 which includes lettings officers, rehousing managers and an assistant you will be responsible for all lettings, rehousing cases and enquiries in a geographical area.
If this sounds like you, we would love for you to apply!
Your impact in the role:

We are looking for an experienced manager who can work in a pressured environment and juggle competing priorities such are new build handovers, void KPIs, temporary accommodation cases, permanent rehousing cases, MP enquiries, complaints, housing ombudsman orders, and team management.
What you'll bring:

We are looking for someone that is calm under pressure, is resilient and retains a positive attitude in challenging situations. Someone that is a passionate advocate for residents and can use their personality to get the best out of other departments and colleagues.&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Area Lettings and Rehousing Manager

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamWorking within the Housing Needs service of the local authority the Temporary Accommodation&nbsp; team plays a key role in the delivery of services to local residents.&nbsp;About the Role and Our Ideal CandidateThe role will lead in deliver of the management of temporary accommodation within a wide range of property types including hostels, shared family homes and self contained units of accommodation secured under spot-purchase with specialist providers, leased from private owners and provided within the Council's own housing stock.The role further requires management of the service to ensure properties meet health &amp; safety standards, repairing obligations are met and minimising voids and income loss as well and the ability to manage contractors and relationships with homeless households and housing providers.&nbsp;&nbsp;Our ideal candidate will also be able to demonstrate a knowledge of the needs and services available to residents and the ability to work collaboratively&nbsp;with a wide range of services providers, advocates and agencies&nbsp;&nbsp;The role will also manage the emergency out of hours rota that occasionally require the post holder to be available for cover if required. &nbsp; Enhancements will be paid in accordance with policy.&nbsp;Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Temporary Accommodation Team Manager

<ul></ul>





<h1>Summary</h1>Job IntroductionJoin Us as a Risk Framework Officer and Help Shape a Safer, Stronger FutureAt Notting Hill Genesis, we believe in building not just homes, but communities-places where people feel secure, supported, and empowered. As a Risk Framework Officer, you'll play a key role in strengthening our enterprise risk culture and helping us make informed decisions that protect our people, our assets, and our mission.This is more than a compliance role-it's an opportunity to embed risk awareness across our organisation and act as a trusted partner to business units. You'll be instrumental in translating strategy into practice, supporting the implementation of our Enterprise Risk Management Framework (ERMF), and ensuring we meet our goals with confidence.If you're a proactive, analytical thinker with a passion for driving organisational resilience, and you're ready to make a real difference for thousands of Londoners, we'd love to hear from you.What you'll doAs a Risk Framework Officer, you will act as a key liaison between the Enterprise Risk Management team and other business units. Your focus will be on implementing embedding risk strategies processes and procedures across the organisation. How you'll make a differenceYour role is pivotal in nurturing a customer-centric culture across the organisation. The Risk Framework Officer will be responsible for identifying, analysing, and managing risks that could impact the organization's objectives. This role involves assessing financial, operational, and strategic risks, developing risk mitigation strategies, and implementing controls to minimize exposure. The Risk Framework Officer will Lead the implementation of the ERMF's culture and capability requirements. How you'll do it<ul>
<li>Risk Identification: Identify and assess potential risks to the organization's financial stability, operational efficiency, and reputation. This includes analysing internal processes, market trends, and external factors that could pose threats.</li>
<li>Risk Assessment: Conduct thorough risk assessments to quantify the likelihood and impact of identified risks. Utilize historical data, and qualitative analysis techniques to evaluate risk exposure.</li>
<li>Risk Mitigation: Develop and implement risk mitigation strategies and controls to minimize the impact of identified risks. Collaborate with stakeholders to design effective risk management plans tailored to specific risk profiles.</li>
<li>Monitoring and Reporting: Monitor key risk indicators and emerging risks on an ongoing basis. Prepare regular reports and presentations for senior management, highlighting notable risks, trends, and mitigation efforts.</li>
<li>Stakeholder Collaboration- Liaise with business units to ensure consistent application of the risk framework.</li>
</ul>. The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>In depth knowledge of risk management principles, methodologies, and regulatory requirements. </li>
<li>Strong analytical skills with proficiency in data analysis tools and techniques </li>
<li>Experience influencing operational activities at both tactical and strategic levels </li>
<li>Proficiency in ERM frameworks such as COSO or ISO 31000. </li>
<li>Strong communication and interpersonal skills for diverse audience engagement; work collaboratively </li>
<li>Strategic thinking ability; capable of analysing complex data to develop solutions and make well-reasoned decisions </li>
<li>Proficiency in Microsoft Excel, PowerPoint, and other relevant software applications. </li>
</ul>Desirable:<ul><li>Certification in risk management is a plus. </li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 11 August 2025Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Risk Framework Officer

<ul></ul>

Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for an Estate Services Contract Monitor to join our dynamic Neighbourhood &amp; Estate Services Team to ensure our blocks of flats and estates are looking as good as they can do, by monitoring the performance of the cleaning, gardening and maintenance contractors. You will also identify areas for improvement and recommend solutions.
This is an ideal opportunity to develop a career in social housing as previous experience of contracts monitoring is not essential.&nbsp; We would be pleased to hear from you if you have:
<ul>
<li>Experience of working in a customer facing service setting.</li>
<li>Experience of setting up and maintaining administrative systems.</li>
<li>Good numeracy and IT Skills (Excel, Word and databases).</li>
<li>Good negotiation and communication skills.</li>
<li>Assertiveness and confidence to raise issues and highlight breaches of contract with contractors.</li>
<li>Positive “can do” attitude with a commitment to providing excellent customer service.</li>
<li>A full driving licence and access to a vehicle.</li>
</ul>
This role presents a brilliant opportunity to join a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and to apply, please click on the apply link above.
No agencies
Closing date: Sunday 10 August 2025.
Interviews will be held on Wednesday 20 August 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Estate Services Contracts Monitor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0591/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0592/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0597/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0599/Housing_Standards_Officer_v1.docx" target="_blank">Housing_Standards_Officer_v1</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Woking Borough Council has an exciting opportunity for an enthusiastic and experienced professional to join our busy and dedicated Housing Standards Team as a Housing Standards Officer on a full time, permanent basis.
Reporting to the Senior Housing Standards Officer, in this role you'll be responsible for improving housing standards across the Borough by working pro-actively and providing advice and guidance, undertaking detailed property inspections, and taking appropriate enforcement action using a wide range of relevant legislation, including licensing, to reduce hazards in housing in the private sector. With the forthcoming Renters’ Rights Bill finalising its journey through Parliament, and a current consultation across Woking Borough for the introduction of Additional Licensing of Houses in Multiple Occupation, you will be at the forefront of major changes within the sector.
We are looking for someone with experience in Housing Standards and a knowledge of housing legislation across all areas of housing standards. This is a varied role suited to someone with excellent customer service skills and knowledge and experience of residential property and tenancies. It is important that you have a positive and confident outlook, experience of working with diverse client groups and can communicate accurately and effectively with a wide range of people.&nbsp;
There is the opportunity to undertake a Level 4 Apprenticeship in Regulatory Compliance with a focus on Housing.
The interview will include a short written element.
This role requires the post holder to hold a valid full driver’s licence.
Woking Borough Council offers in return:
<ul>
<li>A competitive salary</li>
<li>Flexible benefits and vehicle allowance</li>
<li>23 days annual leave</li>
<li>Flexi time scheme</li>
<li>Membership of the local government pension scheme</li>
<li>Discounted health and leisure membership</li>
<li>Excellent career opportunities for committed individuals.</li>
</ul>
The successful applicant will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
For an informal discussion about the post please contact Anne Woodward, Senior Housing Standards Officer 01483 743 460 or Emma Bourne, Head of Environmental Health 01483 743 840.
Closing Date:&nbsp; &nbsp; &nbsp; &nbsp;18 August 2025 - 23:55pm
Interview Date:&nbsp; &nbsp; w/c 25 August 2025

Housing Standards Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0651/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0652/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0656/Housing_Voids_Coordinator_JD.docx" target="_blank">Housing_Voids_Coordinator_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0657/Pay_Scheme_01_04_2025_v2__1_.pdf" target="_blank">Pay_Scheme_01_04_2025_v2__1_</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated, flexible and high caliber candidates to support the delivery of our voids services and to improve our homes whilst ensuring we are able to meet the requirements of the regulatory standards.
Working within the Voids section of the Housing Assets Team you will have a high level of involvement in supporting the day-to-day aspects of our void operations and will be dealing with a variety of administrative support and enquires from our contractors.
You will be actively engaged with our main Voids Contractors, who work on the delivery of making void properties safe and secure for incoming tenants.
This role will require excellent communication, organisational and time management skills as you will be highly influential in delivering the very best service possible for our residents.&nbsp;&nbsp;
This role is a fully office based role with the successful candidate working from our Offices in Woking, Surrey 5 days per week.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups and tenants successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
For an informal discussion about the role please contact Giuseppe Amico, Housing Voids Manger on 07785 591793.
Closing Date: &nbsp;18 August 2025 - 23:55pm
Interview dates: TBC&nbsp;(These interviews will be held in person at our Offices in Woking, Surrey.)

Housing Voids Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0658/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0659/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0664/Pay_Scheme_01_04_2025_v2__1_.pdf" target="_blank">Pay_Scheme_01_04_2025_v2__1_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0665/Housing_Standards_Support_Officer_v1.docx" target="_blank">Housing_Standards_Support_Officer_v1</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Woking Borough Council has an exciting opportunity for an enthusiastic person to join our busy and dedicated Housing Standards Team as a Housing Standards Support Officer on a full time, permanent basis.
Reporting to the Senior Housing Standards Officer, in this role you'll be responsible for supporting the improvement of housing standards across the Borough. You will provide advice and guidance to tenants and landlords, administer the licensing of properties within the Borough, arrange visits and inspections to properties, and support officers in taking appropriate enforcement action using a wide range of relevant legislation, including licensing, to reduce hazards in housing in the private sector.
We are looking for someone with experience in administration and an interest in the Private Rented Sector. This is a varied role suited to someone with excellent customer service skills, accuracy in data entry, and enjoys being part of a focused and driven team. It is important that you have a positive and confident outlook, experience of working with diverse client groups and can communicate accurately and effectively with a wide range of people.&nbsp;
In addition to administrative duties, you will also be involved in occasional visits to properties supporting Housing Standards Officers, supporting and attending meetings and forums, and other activities to support the requirements of this dynamic team.
Woking Borough Council offers in return:
<ul>
<li>A competitive salary</li>
<li>Flexible benefits and vehicle allowance</li>
<li>23 days annual leave</li>
<li>Flexi time scheme</li>
<li>Membership of the local government pension scheme</li>
<li>Discounted health and leisure membership</li>
<li>Excellent career opportunities for committed individuals.</li>
</ul>
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
For an informal discussion about the post please contact Anne Woodward, Senior Housing Standards Officer 01483 743 460 or Emma Bourne, Head of Environmental Health 01483 743 840.
Closing Date:&nbsp; &nbsp; &nbsp; 18 August 2025 - 23:55pm
Interview: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;w/c 25 August 2025

Housing Standards Support Officer

<ul></ul>





About the Housing &amp; Land directorate
The GLA’s Housing &amp; Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. Working closely with boroughs, housing associations, developers and other partners, we manage the Mayor’s housing investment programmes, commissioned services and land and property assets to support the supply of affordable homes, job creation and regeneration.&nbsp;&nbsp;
About the Strategy &amp; Policy team

The Strategy and Policy team is responsible for the Mayor’s housing strategy for London and for developing policy across a broad range of areas including new housing supply, specialist housing, homelessness, rough sleeping, building safety and the private rented sector. In relation to new housing, the team works closely with planning and regeneration colleagues at a strategic level in the pursuit of mayoral and government ambitions for housing delivery. It also leads on policy development and&nbsp;supports&nbsp;government engagement for major housing programmes, including the new&nbsp;10-year&nbsp;Social and Affordable Homes Programme, which is in a crucial stage of development.
About the role
You will lead the Strategy &amp; Policy team to drive forward the Mayor’s priorities for housing and ensure that Londoners have access to safe, decent and affordable homes. Reporting directly to the Executive Director, you will be responsible for a team of 20 to deliver the Mayor’s Housing Strategy and respond to London’s housing crisis. You will work closely with the Deputy Mayor for Housing &amp; Residential Development and the wider mayoral team to provide advice on strategy and policy, and support broad engagement with stakeholders – especially government. You will also work closely with senior leaders across Housing &amp; Land, the GLA Group, local and national government and the wider housing sector to support delivery of key housing objectives and programmes through strategic advice, policy development and analysis. You will need to cultivate these relationships to support effective delivery of the Mayor’s goals.
We are looking for somebody with the ability to be a visible and proactive leader for one of the Mayor’s highest priority areas. You will need the skills personally to analyse and shape the detail of what is required, but also to lead a high-performing team and make the most of their capacity to fulfil a very broad work programme. Ideally you would have relevant subject-matter experience and expertise, and in any case you will need to demonstrate success in leading this kind of strategy and policy work in a high-profile, complex and stakeholder-focused environment. Proven skills in problem-solving, judgement and prioritisation, as well as the ability to operate effectively in a political environment, will also be important. You will be a key senior leader both in the directorate (playing an active role in its management team) and for the GLA more widely.
Skills, knowledge and experience&nbsp;
In your application, you should set out how your skills and experience demonstrate that you meet the following criteria, which are linked to key competencies in the job description:&nbsp;
Essential:
1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable success in leading relevant strategy and policy work in a high-profile, complex and stakeholder-focused environment; and an ability to&nbsp;provide expert advice in a complex political environment&nbsp;&nbsp;
2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skilled at developing and using a wide network of senior internal and external relationships to facilitate cross-team and cross-organisation working, including with government and pan-London organisations like London Councils and the G15
3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of leading a team to achieve short-term and long-term objectives amid competing priorities; and experience of leading through change, contributing to corporate priorities and taking steps to improve diversity and inclusion
Desirable:
4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relevant&nbsp;subject-matter experience and expertise
<a href="https://glarecruitment.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAau+rj6NuuVOihI6Jjf1qJdD7mAf1sQUpDyxU2HTgxx0pmTN0NI2bNIyDSdkNquFY" target="_blank">Please find the full Job Description here</a>

<h2>How to apply</h2>

If you would like to apply for the role you will need to submit the following:
-&nbsp; &nbsp; &nbsp; &nbsp; An online application
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above.

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions</h2>
If you wish to talk to someone about the role, please contact Tim Steer – Executive Director of Housing &amp; Land at the GLA – at&nbsp;<a href="mailto:tim.steer@london.gov.uk" target="_blank">tim.steer@london.gov.uk</a>. Tim will be away from 4 August to 12 August inclusive.
If you have any questions about the recruitment process, contact&nbsp;<a href="mailto:glarecruitment@engageats.co.uk" target="_blank">glarecruitment@engageats.co.uk</a>,&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, it will be reviewed by a panel. If shortlisted, you’ll be invited to an interview/assessment. The interview/assessment dates are likely to be the 4th&nbsp;and 5th&nbsp;of September 2025.
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
We are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
&nbsp;
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Head of Strategy & Policy

<ul></ul>





<h1>Summary</h1>What you'll doWe're looking for two passionate Repairs Inspectors to join our team on a fixed-term contract until the end of March 2026. As a Repairs Inspector, you will provide support to ensure all our repairs adhere to the perfect journey, that our residents need only ask once, and we fix failure fast when exception cases occur. The role goes beyond reporting what has happened and puts our residents at the heart of what we do, maintain and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our residents.How you'll do it<ul>
<li>Ensuring our contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy. </li>
<li> A trusted and reliable NHG presence, making sure all visits and inspections are completed on time . </li>
<li> Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. </li>
<li> A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback. </li>
<li> Recommend, oversee and develop a best in class reporting repairs processes and policies to meet our targets and fix failure fast.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Experience of working within the repairs sector, carrying out pre, post audit and quality inspections </li>
<li>Experience in formulating specifications, managing schedules of works and technical diagnosis </li>
<li>Experience of contractor management </li>
</ul>Desirable:<ul><li>Recognised HND technical qualification eg. building surveying or member CIOB </li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 7th August 2025Step 2: Successful candidates will be asked to do an assessment and interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>.  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Repairs Inspector - Disrepair

<ul></ul>





<h1>Summary</h1>Job Introduction Are you a detail-focused risk professional looking for a role where your work helps drive meaningful cultural change? We're looking for a proactive Risk Analyst to join our Enterprise Risk Management team at NHG as we continue to embed stronger ownership of risk, controls and assurance across the business.In this role, you'll support the development and rollout of our new risk management system (Decision Time), help define our control and assurance framework, and play a key part in transitioning from centrally managed risk to a model where accountability is shared and understood.This is a great opportunity to contribute to a purposeful change programme, improve how risk is managed across NHG, and work within a team committed to inclusion, collaboration, and getting things done.What you'll do <ul>
<li>Support the maintenance of our principal and operational risk registers, ensuring accuracy and alignment with NHG's risk universe.</li>
<li>Work alongside colleagues to build and map risk controls, allocate ownership, and capture assurance evidence.</li>
<li>Help configure, test, and improve our Decision Time system to support risk and assurance workflows.</li>
<li>Support the tracking of risk actions, mitigations, and testing cycles to ensure visibility and follow-up.</li>
<li>Contribute to reporting outputs including dashboards, committee packs, and data summaries.</li>
<li>Build relationships with teams across NHG to encourage engagement with risk, control, and assurance responsibilities.</li>
<li>Identify improvements to how we use data, structure risk content, and communicate insights.</li>
</ul>How you'll make a difference This is a delivery-focused role, ideal for someone who enjoys working in detail, building relationships across teams, and making risk processes work in practice. You will support the rollout and improvement of our risk management system (Decision Time), help build our organisation-wide control mapping and assurance framework and ensure risk information is both accurate and actionable. You'll work closely with the Risk and Assurance team to help shift the culture from risk being owned centrally, to being shared and embedded effectively across NHG.How you'll do it<ul>
<li>Maintain and update risk registers aligned to NHG's principal and operational risk structures.</li>
<li>Support configuration and testing of our risk management system (Decision Time) and help translate risk data into practical outputs.</li>
<li>Assist with mapping controls to risks and supporting risk owners to take ownership of their control environment.</li>
<li>Track risk mitigations, control testing, and assurance activity - helping to ensure visibility, follow-through, and escalation.</li>
<li>Contribute to risk and assurance reporting by preparing draft summaries, dashboards, or exceptions analysis.</li>
<li>Collaborate with business areas to improve engagement and understanding of risk responsibilities in a changing cultural environment.</li>
<li>Monitor risk and control data to identify trends or gaps and suggest ways to improve the quality and value of our insight.</li>
</ul>The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. In addition, you will need the following: <ul>
<li>Experience in a risk, assurance, compliance or audit environment.</li>
<li>Familiarity with maintaining risk registers, control logs or similar tracking systems.</li>
<li>Strong attention to detail and the ability to work across multiple tasks simultaneously.</li>
<li>Confident using systems or supporting rollout of new tools (e.g., Decision Time or equivalent).</li>
<li>Able to communicate clearly and diplomatically with a wide range of stakeholders.</li>
<li>Comfortable using data to track progress and contribute to decision-making.</li>
</ul>Desirable:<ul>
<li>Experience supporting system implementations or risk software platforms.</li>
<li>Experience in the housing or regulated sector.</li>
<li>Understanding of risk and assurance frameworks or methodologies. 
</li>
</ul>What's in it for you? <ul>
<li>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: </li>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Closing date is 11 August 2025 Step 2: Successful candidates will be invited to a screening interview   Step 3: Successful candidates will be invited to interview which may include a technical assessment   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:" target="_blank"></a>.   Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Risk Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0600/Housing_Advice_Team_Leader_JD.docx" target="_blank">Housing_Advice_Team_Leader_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
Our Housing Options and Solutions team plays a vital frontline role, providing practical support, expert advice, and life-changing interventions to help people stay in their homes or find new ones.
Working as a Housing Advice Team Leader, you’ll lead and support a dedicated team of Housing Advice Officers and Housing Triage and Support Officers. Together, you’ll deliver a high-quality homelessness prevention and housing advice service to individuals and families across the district often at the most critical points in their lives.
Everything you need to know:
This is a rewarding leadership opportunity for a motivated and experienced housing professional. Based at our Sevenoaks office, you’ll oversee frontline housing services, supervise day-to-day casework, and ensure compliance with the Homelessness Reduction Act 2017 and Parts VI and VII of the Housing Act 1996.
You’ll be appointed at Band E (£40,219 – £43,414) with excellent benefits, including a generous local government pension, flexible working arrangements (including hybrid working), and access to a range of wellbeing and development support.
What you will be doing:
<ul>
<li>Leading and supervising the Housing Advice Team, ensuring quality advice and support for residents at risk of homelessness</li>
<li>Overseeing complex casework, ensuring legal duties are met under housing and homelessness legislation</li>
<li>Supporting officers with customer communications, statutory decisions, and urgent interventions</li>
<li>Carrying out Section 202 reviews and responding to appeals and legal challenges</li>
<li>Monitoring officer caseloads and service performance, identifying improvements and training needs</li>
<li>Working with housing providers, landlords, and support services to develop housing pathways</li>
<li>Coordinating and participating in the 24/7 out-of-hours housing advice rota (with salary supplement)</li>
<li>Keeping up to date with housing law, safeguarding responsibilities, and best practice guidance</li>
<li>Maintaining accurate and GDPR-compliant case management and service data</li>
<li>Supporting staff wellbeing, lone working arrangements, and health and safety procedures</li>
</ul>
What you will bring to the role:
<ul>
<li>Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996, and relevant guidance and case law</li>
<li>At least 3 years’ experience working within homelessness services, including decision-making on statutory housing duties</li>
<li>Ability to supervise, support, and develop staff in a fast-paced, customer-focused environment</li>
<li>Excellent communication, negotiation, and advocacy skills</li>
<li>Confidence in managing complex and emotionally sensitive cases</li>
<li>A team-focused, solution-driven, and professional approach</li>
<li>Strong IT and record-keeping skills</li>
<li>A full UK driving licence and access to your own vehicle</li>
</ul>
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that genuinely cares about its work and is dedicated to learning, development, and continuous improvement. You’ll be supported in making decisions, taking initiative, and advancing your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that really matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 30 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more?
For an informal discussion about this role, please contact Stephen Tring, Housing Options and Solutions Manager on 01732 227184
Closing date:&nbsp; Sunday 10th August&nbsp;
Interview date: Monday 18th August

Housing Advice Team Leader

<ul></ul>





Are you looking to start a meaningful career in housing and public service? Enfield Council’s Voids and Lettings Team is offering an exciting opportunity for a Business Support Apprentice. 
As an apprentice, you’ll provide essential administrative support to the Lettings Team and the Under-occupation &amp; Downsizing Officer. This role will give you the chance to rotate across different functions within the team, helping you build a broad understanding of housing services. 
What’s in it for you 
 
 - Gain valuable transferable skills and experience working in an inspiring and innovative department 
 - The opportunity to complete further learning and development courses while employed as an Apprentice to enhance your CV and job prospects. 
 - Full-time 16-month contract paid at a competitive salary. 
 - Networking opportunities in areas that will enhance your skill set, job success and CV development. 
 
What we are looking for: 
 
 - Resident within the London Borough of Enfield. 
 - We welcome diversity and multi-lingual speakers who would strengthen our service offer to our local communities. 
 - Apprenticeships are open to 16 and over and not in full-time education. 
 - Dedication to learning and gaining new skills and an interest in supporting Enfield Council. 
 - Knowledge of IT/Technical skills 
 - Excellent communication and interpersonal skills will be key for the regular interaction with colleagues from across the Council at all levels of seniority. 
 - GCSE grade A*-C (grade 4-9 in the new GCSE qualification grades) in English and Maths or equivalents. You will be asked to provide evidence of Maths and English certificates or predicted grades 
 
Management and Supervision 
You will be working under the guidance and supervision of an experienced member of staff. We also have a dedicated Apprenticeship Team that support you throughout your Apprenticeship journey. 
Key Accountabilities 
 
 - Responsible for delivering to a high standard the business support to ensure effective operation of the services. Including but not limited to data entry and analysis, record keeping, customer care focused reception duties, panel, meeting and event support, and understanding service specific administrative tasks. 
 - Proactively develop skills, understanding and abilities in delivering support services in order to carry out standardised processes in a consistent and efficient manner 
 - Deal professionally and effectively with all contacts from a wide range of people, using tact and discretion, assessing needs and re-directing enquiries, where appropriate. 
 - Maintain up to date knowledge to ensure effective utilisation of IT systems used 
 - Maintain accurate and effective communication with your line manager (to include the provision of reports and presentations) ensuring that they are regularly appraised of planned changes and developments 
 - Provide a front line face-to-face/telephone service to customers, making suitable referrals to other service areas where appropriate and resolving enquiries to a high standard, ensuring high levels of customer satisfaction. 
 
Progression 
This vacancy offers real career potential with the opportunity to progress to an Advanced or Higher Apprenticeship and possibility to apply for sustained and permanent employment within Enfield Council. 
Key Training Information 
Level 3 Business Administrator Apprenticeship 
Working Week 
Full time, 36 hours per week including training. 
Enfield Council apprentice pay rates 
£24,616 per annum Level 3 Apprenticeship 
Contact Details - 
If you would like to know more about the role, please contact Claire Kinkaid on 020 8132 2025 for an informal discussion. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Business Support Apprentice (Lettings Team)

<ul></ul>





Salary: £44,579 - £50,706 Grade: Level 4 Zone 1 Location:&nbsp;Holmes Road, NW5 3AP Contract Type: Permanent Hours:&nbsp;Full Time (36 Hours) Closing Date:&nbsp;Tuesday 5th August at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; About the Role This role is about making a real difference—through leadership, insight, and a commitment to doing right by our customers. As a Senior Case Management Officer, you’ll play a key role in supporting the team manager and advising officers to ensure decisions are fair, consistent, and firmly grounded in policy, statute, and case law. You’ll be someone who removes barriers, enabling your colleagues to focus on what matters most: delivering for our residents. Working across Repairs &amp; Operations, you’ll help drive high performance within the team, building strong relationships with service areas to ensure cases are managed in a joined-up, customer-first way. From appeals and complex complaints to MP and Housing Ombudsman enquiries, you’ll take ownership of high-level cases—investigating, coordinating, and resolving them with care, clarity, and a focus on long-term solutions. You’ll also contribute to improving the wider customer experience, making sure outcomes are tracked, actions followed up, and insights shared across teams. If you’re ready to lead by example, help shape best practice and be a central part of our customer assurance process, we’d love to hear from you. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. This role calls for a confident and compassionate leader—someone who understands housing legislation, thrives on solving problems, and genuinely cares about delivering great outcomes for our residents. You bring a strong track record in complaint handling and case management, along with the ability to guide and inspire others. Whether you're supporting a colleague, stepping in for a manager, or helping to remove barriers that slow the team down, you lead from the front and always keep the customer perspective in mind. You're a collaborator by nature, working with services across the organisation to get the right result, and you bring fresh ideas to the table to improve how we work. You’re also highly organised, a clear communicator, and someone who builds trust—able to deliver results in a fast-paced environment without losing sight of the human side of the job. This is a role where your leadership, empathy and innovation can have a direct impact on people’s lives—and we’re looking for someone who’s ready to take that responsibility and make it count. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG,

40 Housing Jobs in London, UK