{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1744993891176,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"539a4a36-d0c3-4bf2-b572-356c30a91122","title":"Customer Care Coordinator","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start by carrying out pre-move-in snagging checks at a new development site, ensuring all homes meet the highest standards before residents move in. You might then host a home demonstration, introducing new residents to their homes and providing them with all the necessary information and documentation. Later, you could be responding to customer queries or visiting a property to resolve an issue in person, ensuring the customer feels supported and valued.<br><br>As a Customer Care Coordinator, you'll play a vital role in delivering an exceptional customer experience from the pre-construction phase through to handover and beyond. You'll liaise with contractors, site teams, and residents to ensure a seamless process, proactively addressing customer concerns and managing snagging issues to resolution. You'll also work closely with the Resolution Coordinator to investigate and resolve reported defects, ensuring homes meet the high standards our residents deserve.<br><br>You're a people person who thrives in a fast-paced environment and is committed to delivering excellent customer service. You'll enjoy working collaboratively across teams and with customers, and you're adept at balancing priorities to meet deadlines. This role requires travel across London for site visits, so you'll need to be flexible and proactive in managing your schedule.<br><br>In your role, you'll focus on delivering high-quality services to new residents, from ensuring snagging issues are addressed promptly to managing the move-in process with care and professionalism. If you're someone who's customer-focused, well-organised, and ready to make a difference in the lives of our residents, we'd love to hear from you.<br><br><strong>To be successful in this role, you'll be:</strong><ul> <li>Passionate about delivering exceptional customer service and creating positive experiences.</li> <li>A confident communicator who can build strong relationships with customers, contractors, and internal stakeholders.</li> <li>Proactive and organised, with the ability to manage multiple tasks and meet deadlines effectively.</li> <li>Experienced in resolving defects, aftercare, or repairs, preferably within the housing or construction sector.</li> <li>Knowledgeable about construction processes, project management, and regulatory requirements for residential properties.</li>\n</ul><strong>You'll have:</strong><ul> <li>A strong eye for detail, ensuring all documentation is accurate and homes meet high standards.</li> <li>The ability to use IT applications effectively, particularly MS Excel.</li> <li>An understanding of the development process, property defects, and the role of customer care in housing.</li> <li>Experience communicating and negotiating with internal and external stakeholders.</li> <li>A commitment to diversity and equal opportunities in customer relations, ensuring every customer feels valued.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>Chloe Singleton</strong> at <strong>chloe.singleton@peabody.org.uk</strong><br><br>We may close this advert before the advertised closing date, depending on the number of applications received. <br><br><strong>Interviews will be taking place week commencing 12th May.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£37,650","publishDate":"2025-04-18T08:19:42.000Z","expirationDate":"2025-05-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f1e5c6c6-66a9-4352-9460-f112aafd5452.png","score":1,"featured":false,"enhanced":false},{"id":"313cb680-844a-4407-a5ee-6fcdcf239866","title":"Temporary Accommodations Management Officer","employer":"London Borough of Havering","department":"","location":"Havering","locationType":3,"description":"<p><strong>Grade 6- £38058- £41442pa 6 Month Secondment Opportunity/Fixed Term Contract </strong></p> <p>We have an exciting opportunity in temporary accommodation for a Temporary Accommodation Management Officer  </p> <p>To provide a high quality housing management service which deals with tenancy matters to homeless households living in private sector leased (PSL) temporary accommodation. Be an advocate and champion for the local housing service to your local patch.<br> Support people to sustain their homes and quality of life. Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.</p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Kathleen.Brooker@havering.gov.uk</strong><strong>  </strong></p> <p><strong>The closing date for the receipt of applications is 25th April 2025 </strong>however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed .</p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770</p> <p>Please view <strong>Job Profile</strong> here<br>  </p> <p><strong>Additional Information</strong></p> <p>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.</p> <p>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p>\n\n <img src=\"https://ars2.equest.com/?response_id=721991b9fa1ee51903c4be5434beb522&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"39750","publishDate":"2025-04-17T15:40:04.000Z","expirationDate":"2025-04-26T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a0fed90b-6ccb-4610-8c57-ed048b6cddc7.jpg","score":1,"featured":false,"enhanced":false},{"id":"d06d3ee0-0578-467a-b5fc-b7d6ccf0445b","title":"Housing Options and Support Team Leader","employer":"Sevenoaks District Council","department":"","location":"Sevenoaks District Council","locationType":2,"description":"<p><strong>Housing Options and Support Team Leader </strong></p>\n<p><strong>Salary: £40,219 - £43,414 </strong></p>\n<p>Working in the heart of our Housing service, you’ll take a proactive approach to homelessness prevention and support service. You’ll lead and empower the team to deliver an excellent service, ensuring that deadlines are met, and decisions are compliant with legislation.</p>\n<p>With your wealth of experience, you’ll be comfortable providing advice on complex housing situations and building strong working relationships with our partners and other departments. You’ll encourage and support customers to live independently by providing information and support, to make a difference in our community.</p>\n<p>Development is a key focus in our department, so you’ll create a focus on skills sharing and knowledge building within the team. You’ll promote best practice and ensure that the team stay up to date with housing legislation.</p>\n<p>So, if you have a passion for housing with a customer focused approach then we would love to hear from you.</p>\n<p>This role will be based between the Council Offices, Argyle Road, and the office at Vine Court Road Supported Accommodation, Vine Court Road, Sevenoaks. We currently operate a hybrid working model for the majority of our roles where your working time service permitting may be divided between the two offices and home working.</p>\n<p><strong>Do you want to know more about the role? </strong></p>\n<p>For and informal discussion about this role, please contact Stephen Tring, Housing Options & Solutions Manager, on 01732 227184.</p>\n<p><strong>Do you want to ensure you have the best chance of being shortlisted?</strong></p>\n<p>Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.</p>\n<p><strong> </strong></p>\n<p><strong>Closing date: 23 April 2025 </strong></p>\n<p><strong> </strong></p>\n<p><strong>Interviews:    28 April 2025</strong></p>\n<p> </p>","shortDescription":"","salaryDescription":"£40,219 - £43,414","publishDate":"2025-04-17T14:30:00.000Z","expirationDate":"2025-04-23T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/646f7bd1-296f-47d9-bd75-b00b0e84024b.png","score":1,"featured":false,"enhanced":false},{"id":"2d11b259-947a-4757-a139-7c7b2d2523d5","title":"Support Worker","employer":"Sevenoaks District Council","department":"","location":"Sevenoaks District Council","locationType":2,"description":"<p><strong>Support Worker </strong></p>\n<p><strong>Salary: £34,072 - £36,830 </strong></p>\n<p>Working in our support and options team, you’ll actively support our customers and encourage them to live independently.</p>\n<p>Day to day, you’ll manage your own caseload and carry out risk assessments, keeping them up to date with changing circumstances. With your excellent communication skills, you’ll build strong working relationships with our partners and other services to ensure that our customers have the appropriate support framework in place.</p>\n<p>You’ll be comfortable dealing with difficult and emergency situations and look for innovative ways to improve the service.</p>\n<p>Our Housing team focuses on development, so you’ll have the opportunity to grow and develop your skills with us.</p>\n<p>This role will be based between the Council Offices, Argyle Road, and the office at Vine Court Road, Supported Accommodation, Vine Court Road, Sevenoaks. We currently operate a hybrid working model for the majority of our roles, where your working time, service permitting, may be divided between the two offices and home working.</p>\n<p><strong>Do you want to know more about the role? </strong></p>\n<p>For an informal discussion about this role, please contact Stephen Tring, Housing Options and Solutions Manager, on 01732 227184.</p>\n<p><strong>Do you want to ensure you have the best chance of being shortlisted?</strong></p>\n<p>Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.</p>\n<p><strong>Closing date:     5 May 2025 </strong></p>\n<p><strong>Interviews:      12 May 2025 </strong></p>\n<p> </p>","shortDescription":"","salaryDescription":"£34,072- £36,830","publishDate":"2025-04-17T14:30:00.000Z","expirationDate":"2025-05-05T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bdef98a8-a8a4-459e-990f-d50f000d6550.png","score":1,"featured":false,"enhanced":false},{"id":"aa7a7ea5-925d-4cdc-a350-b496685bf8a7","title":"Estates Surveyor","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Hybrid Working / Bishops' College,","locationType":3,"description":"<p><strong> </strong></p>\n<p><strong>Estates Surveyor (Reference: ES)</strong></p>\n<p><strong>Salary range: £44,001.88 p.a.</strong></p>\n<p><strong>Full time (Hybrid)</strong></p>\n<p><strong> </strong></p>\n<p>The Council is seeking to employ an Estates Surveyor to join its successful and expanding Property Services team, which manages a varied portfolio of property and related projects. The role will provide a comprehensive property service to the Council and will include property management, professional work (rent reviews, lease renewals and valuations including annual asset valuations), lettings, acquisitions, disposals and project work, including redevelopment and regeneration.</p>\n<p> </p>\n<p>It is an exciting time to join the team as the service is expanding, with recent acquisitions totalling over £24 million. The current portfolio is valued in excess of £100 million and there are a number of forthcoming major development and regeneration projects, including the recently announced Brookfield Riverside £400million development.</p>\n<p> </p>\n<p>The duties of the role also include assisting in the management of the Council’s innovative and award-winning housing company, Badger BC Investments.</p>\n<p> </p>\n<p>The successful post holder will be a qualified Chartered Surveyor, in order to provide support to the Property Services Manager and Senior Estate Surveyors. The successful candidate should ideally have experience of working for a Local Authority property section although this is not essential. A calm approach in a busy environment is required, as are intermediate ICT and Microsoft Office skills. Communication is key in this role (both written and verbal) so it is essential that the successful applicants will be able to converse at ease with members of the public and provide advice in fluently spoken English.<strong>   </strong><strong>         </strong></p>\n<p> </p>\n<p><strong>We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). </strong></p>\n<p><strong>The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.</strong></p>\n<p><strong> </strong></p>\n<p><strong>We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.</strong></p>\n<p><strong> </strong></p>\n<p><strong>The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</strong></p>\n<p> </p>\n<p><strong><em>Broxbourne Council is an Equal Opportunities employer.</em></strong></p>\n<p><strong> </strong></p>\n<p><strong>Details and application forms for all job vacancies are listed on the Council’s website.</strong></p>\n<p> </p>\n<p><strong>Application forms must be submitted online by 11 May 2025 quoting the above reference.</strong></p>\n<p><strong> </strong></p>\n<p>Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.</p>\n<p>Telephone: 01992 785509, Email: <a href=\"mailto:personnel@broxbourne.gov.uk\">personnel@broxbourne.gov.uk</a></p>\n<p><strong>Website: www.broxbourne.gov.uk</strong></p>","shortDescription":"","salaryDescription":"Salary range: £44,001.88 p.a.","publishDate":"2025-04-17T11:10:00.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a8fe1232-ed2c-4347-8117-68b04f797576.jpg","score":1,"featured":false,"enhanced":false},{"id":"db34da6a-8be6-4db2-b78f-2abeea339077","title":"Service Delivery Manager","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p><span><strong>What you'll do</strong></span></p><p><span>As a </span><span>Service Delivery Manager</span><span>, you will lead Notting Hill Genesis' IT support operations, ensuring seamless service delivery that empowers our teams to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly while fostering a culture of continuous improvement.</span></p><p><span><strong>How you'll do it</strong></span></p><ul>\n<li>\n<strong>Team Leadership</strong><strong>:</strong> Manage a team providing first and second-line IT support, mentoring staff through 1:1s, appraisals, and training to meet SLAs/KPIs.</li>\n<li>\n<strong>ServiceNow Ownership:</strong> Act as product owner for ServiceNow, optimising its use across NHG and delivering an improvement roadmap aligned with business priorities.</li>\n<li>\n<strong>Incident & Problem Management:</strong> Proactively identify and escalate P1 issues, resolve process gaps, and embed ITIL frameworks (Incident, Problem, Change Management).</li>\n<li>\n<strong>Asset & Vendor Coordination</strong>: Oversee IT asset management and liaise with third-party providers to ensure seamless system support and compliance.</li>\n<li>\n<strong>Continuous Improvement:</strong> Refine IT service delivery through data-driven insights, ensuring alignment with NHG's operational and regulatory requirements.</li>\n</ul><p><span><strong>The ideal candidate</strong></span></p><p><span>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation<span>. </span></span></p><p><span>We're seeking a </span><span>Service Delivery Manager</span><span> who blends technical expertise with inspirational leadership. You'll bring:</span></p><p><span>Essential:</span></p><ul>\n<li>ITIL Foundation certification (or higher) and a strong IT technical background, including hands-on experience with ServiceNow.</li>\n<li>Proven track record in managing IT support teams, with exceptional skills in complaint handling, time management, and cross-departmental collaboration.</li>\n<li>Deep understanding of ITIL processes and experience embedding them into daily operations.</li>\n<li>Excellent communication skills, capable of translating technical details into actionable insights for non-technical stakeholders.</li>\n</ul><p><span>Desirable:</span></p><ul><li>Experience in social housing or regulated sectors </li></ul><p><span><strong>What's in it for you?</strong></span></p><p><span><span>Once you join us, you'll find plenty of opportunities to grow within our organisation.</span> You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential<span>. Benefits include: </span></span></p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p><span><strong>All about us</strong></span></p><p><span>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London<span>.</span> We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff<span>. </span></span></p><p><span><span>For more information on what we do and what makes us different please visit: <a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </span></span></p><p><span><span>We welcome applications from everyone.</span> We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation<span>.</span> We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments<span>. </span></span></p><p><span>To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </span></p><p><span><strong>Selection Process</strong></span></p><p><span><span>Step 1:</span> If you are interested, please send your application now! <strong>Closing date is 30 April 2025</strong></span></p><p><span>Step 2: Successful candidates will be invited to interview and assessment</span></p><p><span>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg</span>.org.uk.  </p><p><span>Should a redeployee apply for this role, their application will be considered before any others. </span></p><p><span>This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) </span></p><p><span>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity<span>.</span></span></p>","shortDescription":"","salaryDescription":"£50014 - £55452 per annum + 35 hours per week.","publishDate":"2025-04-17T02:00:51.000Z","expirationDate":"2025-05-01T02:00:51.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6ceb7621-d940-46f0-a1a6-e0f625e067b4.png","score":1,"featured":false,"enhanced":false},{"id":"121a60b2-f73d-46e8-8175-fc9e40a14cb5","title":"Electrician (Voids)","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"<strong>The role</strong><br><br>The Electrician is an essential member of the Direct Repairs department, working within our dedicated Voids team providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. Your main base will be Croydon, with regular travel required across London, and you will be provided with a company van for work purposes.<br><br><strong>What you'll have</strong><br><br>Electrical Installation - Section A - All Must have one from the below section:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>NVQ Level 3 Electrical Installation Qualification + AM2</li> <li>City and Guilds 2360 Parts 1 and 2</li> <li>City and Guilds 2330 Levels 2 and 3, (from Sept 2011)</li> <li>City and Guilds 2365 Levels 2 and 3 + AM2</li> <li>City and Guilds 2357 + Including AM2</li> <li>Level 3 Electrotechnical Experienced Worker Qualification 2346 + AM2E</li>\n</ul>Inspection & Testing - Section B - Must have one of the below for voids:<ul> <li>City and Guilds 2391 Periodic Inspection and Testing</li> <li>City and Guilds 2395 Inspection and testing</li>\n</ul>Wiring Regulations - Must have:<ul> <li>City and Guilds 2382-18/20, 18th Edition of the Wiring Regulations\"\" \"</li> <li>Electrical Maintenance/ Installation experience of 5 years</li>\n</ul>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.<br><br><strong>In your supporting statement, please address how you meet the above criteria.</strong><br><br><strong>Advert closing date: 11th May 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications).</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£40,600","publishDate":"2025-04-17T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b186391d-c1ca-4f6b-bff9-6413a550ffea.jpg","score":1,"featured":false,"enhanced":false},{"id":"9c32e792-426b-4216-a4e4-849c0293ec13","title":"Housing Adviser","employer":"London Borough of Newham","department":"","location":"greater london","locationType":3,"description":"<p><strong>Housing Advisor</strong><br> <strong>£38,934 - £40,755 per annum</strong><br> <strong>12 months Fixed Term</strong></p> <p>Housing Advisors work on the frontline of the London Housing crisis. Your role will be to work as part of a team taking applications for those in housing need and determining what assistance the Authority is able to give.</p> <p>Homelessness is as a result of private sector evictions, it’s the result of overcrowded families, it’s the result of domestic abuse.</p> <p>The role can be challenging but also rewarding. The right candidate has the opportunity to positively impact the lives of hundreds of residents across Newham.</p> <p>This is an excellent role for a career in housing, with clear opportunities for progression.<br> Interesting, difficult, fulfilling and never boring.<br> About the Job</p> <p>Homelessness in London is a big problem with more than 6500 households approaching London Borough of Newham alone last year.</p> <p>Following our successful implementation of our Trainee Programme, we are giving experienced Housing Advisors who do not have a permanent role the opportunity to apply for a position within HPAS.</p> <p>This role is only suitable for experienced Housing Advisors as training will not be provided due to our new Trainee Programme which is at capacity.</p> <p><strong>What Newham Can Offer</strong><br> We offer flexible working, with the possibility of working from home up to 4 days a week.</p> <p><strong>Your Skills</strong><br> You should have experience of:<br> •    Working within a homelessness prevention and assessment service post HRA 2017 in a busy London Borough.<br> •    Dealing with a diverse and vulnerable clientele, either face-to-face, on the phone or through email.<br> •    Achieving performance targets and meeting departmental objectives<br> •    Providing quality advice and information to members of the public and of handling complaints and enquiries<br> •    Producing high quality written communications to a corporate standard</p> <p><strong>To Apply (Please Read!)</strong><br> You must submit a supporting statement through our recruitment portal. The supporting statement must demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 2 sides of A4.<br> Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in your supporting statement.</p> <p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn. </p> <p>IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.</p> <p>Please view JD here</p> <p><strong>Closing date: 25th April 2025</strong><br>  </p> <p><strong>Additional Information</strong></p> <p>We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.</p> <p>The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p> <p> </p><p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.</p>\n\n <img src=\"https://ars2.equest.com/?response_id=2211f5d509f6b7e8bb2988be654d34a2&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£30,000 - £44,999","publishDate":"2025-04-16T15:40:05.000Z","expirationDate":"2025-04-26T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b4658561-3a20-4200-a583-fb6ac38d3a50.png","score":1,"featured":false,"enhanced":false},{"id":"bbb3d4b6-f632-4151-bf11-5bee74c64818","title":"Senior Service Charge Coordinator","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><strong>Senior Service Charge Coordinator</strong></span></p> <p><span><strong>PO5: Starting salary £52,674 per annum rising in annual increments to £55,710 per annum incl LW</strong></span></p> <p></p> <p><span><strong>About Us:</strong></span></p> <p><span>It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our </span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span>One Lambeth Values and Behaviours page.</span><span> </span></p> <p><span><strong>About the Borough:</strong></span></p> <p><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.</span></p> <p><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></p> <p><span><strong>About the Team:</strong></span></p> <p><span>Billing over £19 million of revenue per year the Service Charge Calculation team forms an essential part of the Housing and Adult Social Care directorate, recovering vital income that allows Lambeth Council to continue providing essential services to our residents.</span></p> <p><span>The team sits within the Homeownership and Rents department. The team is responsible for calculating the day-to-day service charges for over 9000 leasehold and freehold properties in the borough. The team also leads on gathering information for service charge queries and ensuring the charges are both accurate and reasonable.</span></p> <p><span><strong>About the Role:</strong></span></p> <p><span>The role would suit a service charge professional with extensive experience in setting leasehold service charges for either a local authority or housing association.</span></p> <p><span>The successful candidate must have excellent interpersonal skills and the ability to have a goal-orientated approach to complex problems.  Leading a busy team, you will need to have an organised approach to service charge construction, be a great team player, lead by example and be flexible and approachable. </span></p> <p><span>You must be able to ensure statutory and corporate deadlines are met in issuing the service charges. You must also have knowledge of current housing legislation as it relates to service charges. You will also occasionally be required to attend evening meetings as well as give evidence in court/first tier tribunal cases.</span></p> <p><span><strong>To be considered for interview, your CV and supporting statement will clearly evidence:</strong></span></p> <ul>\n<li><span>An excellent knowledge of leasehold issues, including but not limited to: service charges; major works projects; current law and legislation.</span></li> <li><span>Broad knowledge and awareness of current issues and developments affecting the management of council housing.</span></li> <li><span>Excellent knowledge of the accounting process when constructing service charges.</span></li> <li><span>Substantial management experience in leasehold management and practice, with a focus on the financial management of service charges.</span></li> <li><span>Experience as a team leader or line manager within a large, complex, customer-focused organisation and of monitoring team performance, preparing performance reports and acting to continually improve the business based on performance.</span></li> <li>\n<span>Experience of working with property management and accounting IT systems.</span><br> <span> </span>\n</li> </ul> <p><span>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:</span></p> <p><span><strong>Job Description and Person Specification</strong></span></p> <p></p> <p><span><strong>Contact Information:</strong></span></p> <p><span>For an informal discussion about the role, please contact Robert Mowatt at rmowatt@lambeth.gov.uk.</span></p> <p><span><strong>How to Apply:</strong></span></p> <p><span>If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.</span></p> <p><span><strong>We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.</strong></span></p> <p></p> <p><span><strong> </strong><i><strong>Recent applicants need not to apply</strong></i><strong> </strong></span></p> <p></p> <p><span><strong>Recruitment Timelines:</strong></span></p> <p><span><strong>Closing date: 11:59pm Monday 5th May 2025.</strong></span></p> <p></p> <p><span><strong>Benefits:</strong></span></p> <p><span>We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:</span></p> <p><span>·         </span><span>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</span></p> <p><span>·         </span><span>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</span></p> <p><span>·         </span><span>Membership in the Local Government Pension Scheme.</span></p> <p><span>·         </span><span>Hybrid Working.</span></p> <p><span>·         </span><span>Employee Assistance Programme.</span></p> <p><span>·         </span><span>Occupational Sick Pay based on length of service.</span></p> <p><span>·         </span><span>Discounts at local restaurants.</span></p> <p><span>·         </span><span>Discount at our Active Lambeth Gyms.</span></p> <p><span>·         </span><span>Learning and Development opportunities, including Apprenticeships.</span></p> <p><span>·         </span><span>Cycle to Work Scheme.</span></p> <p><span>·         </span><span>Secure Bike Storage facilities at our Town Hall and Civic Centre.</span></p> <p><span>·         </span><span>Trade Union Membership.</span></p> <p><span>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click </span><span>here</span><span>.</span></p> <p><span> </span></p> <p><span>We actively support applications from Lambeth Care Leavers</span></p> <p><span> </span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=fb8a52398e74de17ba63236e8398eaea&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-16T15:40:04.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44f0a70f-31b5-41d7-a0fa-d15c2465fdc4.jpg","score":1,"featured":false,"enhanced":false},{"id":"4f9ae98c-045d-4a88-a033-1592c5566b33","title":"Housing Services Manager","employer":"CCHA","department":"","location":"Croydon","locationType":3,"description":"<p><span><strong>Do you want to be part of a caring, forward thinking team who make a difference? Join us as our Housing Services Manager.</strong></span></p><p><span><strong>Housing Services Manager</strong></span></p><ul>\n<li><span>Full time: 35 hours per week</span></li>\n<li><span>Permanent</span></li>\n<li><span>Office Location: Croydon</span></li>\n<li><span>Hybrid working: 2-3 days in office/on site, dependent on business needs</span></li>\n<li><span>Salary: £65,897</span></li>\n<li><span>Reports to: Director of Customers</span></li>\n<li><span>Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more.</span></li>\n<li><span>Interview dates: 13 & 16 May 2025</span></li>\n<li><span>Advert Closing date: 5 May at 23:59</span></li>\n</ul><p><span><strong>We are looking for an exceptional individual who shares our passion and commitment to deliver the best possible services to our residents. </strong></span><span>As the lead for our Supported Housing and Older Persons Independent Living accommodation, you'll have the opportunity to really shape and improve services and make a difference.</span></p><p><span><strong>Essential requirements:</strong></span></p><ul>\n<li>\n<span>DBS, </span><span>Right to Work, d</span><span>riving license</span>\n</li>\n<li><span>Extensive experience working in social housing</span></li>\n<li><span>Staff management experience</span></li>\n</ul><p><span><strong> </strong><strong>What you’ll bring to ccha:</strong></span></p><ul>\n<li>\n<span>Customer focused with a</span><span>bility to understand customer needs</span>\n</li>\n<li><span>Track record delivering high standards and improvements</span></li>\n<li><span>Successful project management skills</span></li>\n<li><span>Experience developing partnerships</span></li>\n</ul><p><span><strong>Essential criteria & key skills</strong></span></p><ul>\n<li><span>Experience working in supported/older persons housing</span></li>\n<li><span>Knowledge of legislation & good practice in housing/estate management</span></li>\n<li><span>Contract management, procurement and compliance experience</span></li>\n<li><span>Developing policies/procedures</span></li>\n<li><span>Excellent communication & competent IT skills</span></li>\n<li><span>Able to prioritise, make sound decisions and get things done</span></li>\n<li><span>Able to work collaboratively and inspire others</span></li>\n<li><span>Ability to adapt, use initiative and achieve successful outcomes</span></li>\n</ul><p><span><strong>About us </strong>Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. These include social housing, shared ownership and outright sales.</span></p><p><span><strong>If you’re interested, please apply via </strong><a href=\"https://ccha.biz/about-us/working-for-us/\"><strong>https://ccha.biz/about-us/working-for-us/ </strong></a><strong>where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered.</strong></span></p><p><span>Please note, correspondence regarding your application form will come from either of the email addresses email@vacancyfiller.net or HR@ccha.co.uk.  </span></p><p><span>Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact <a href=\"mailto:hr@ccha.co.uk\">hr@ccha.co.uk</a></span></p><p> </p><p><span><strong>Other roles you may have experience could include</strong>: Supported Housing Manager, Sheltered Housing Manager, Neighbourhood Manager, thanks</span></p>","shortDescription":"","salaryDescription":"£65897 Per Annum","publishDate":"2025-04-16T14:27:03.000Z","expirationDate":"2025-05-14T14:06:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/04f9b4ad-cbf0-46be-8fa1-ea68be6f461c.png","score":1,"featured":false,"enhanced":false},{"id":"820b0736-1541-49b7-b2d3-1d70ff658895","title":"Stock Condition Surveyor","employer":"Peabody","department":"","location":"London","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>Please note this role will cover various locations in the South East, Counties & London. </strong><br><br>Your day as a Stock Condition Surveyor might begin with a detailed inspection of a residential property, carefully assessing its condition and identifying any necessary repairs. Later, you could be working alongside your team to upload and analyse survey data, providing crucial insights that inform our maintenance programmes. Then you might find yourself meeting with an external contractor to discuss compliance with the latest construction standards, before heading to another site for a fire risk assessment, ensuring that all safety measures are in place.<br><br>You'll play a vital role in maintaining and enhancing the quality of Peabody's housing stock. Each day will bring a new set of responsibilities, whether you're managing comprehensive surveys, working with external agencies, or addressing residents' concerns about their homes. Your expertise ensures that our properties meet and exceed customer expectations while staying compliant with all regulatory requirements.<br><br>You're someone who excels in detail-oriented tasks, with a strong commitment to ensuring that every property is safe, well-maintained, and compliant with industry standards. You'll collaborate closely with various teams, using your technical knowledge to guide decision-making and effectively address any issues that arise. Your strong relationship-building and communication skills will be essential in this role.<br><br>Your responsibilities will include conducting detailed surveys and assessments, advising on property conditions, and contributing to the planning of future maintenance works. If you're thorough, technically proficient, and dedicated to providing excellent service, we'd love to hear from you.<br><br><strong>This role will require a Basic DBS check, full, clean UK Driving License and access to a vehicle. </strong><br><br>To succeed as a Stock Condition Surveyor, you are:<ul> <li>Committed to delivering top-notch customer service.</li> <li>Resilient, with a positive, flexible, and solution-oriented mindset.</li> <li>Organised, with the ability to manage a diverse caseload and prioritise tasks effectively.</li> <li>Experienced in conducting stock condition surveys, with knowledge of housing management, ideally within the social housing sector.</li>\n</ul><strong>Here just a few of the benefits for working at Peabody: </strong><ul> <li>30 days' annual holiday plus bank holidays <br> </li>\n</ul><ul> <li>Two additional paid volunteering days each year <br> </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal <br> </li> <li>4 x salary life assurance<br> </li> <li>Up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist Chloe Singleton at chloe.singleton@peabody.org.uk<br><br><strong>Interviews will be taking place week commencing 5th May. </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£43,830","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/47bb1dd8-a426-438b-812c-78e80172cae4.png","score":1,"featured":false,"enhanced":false},{"id":"94ba6c9a-4c5d-457d-8dac-3ef37967765f","title":"Estate Services Caretaker","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas.<br><br>As an<strong> Estate Services Caretaker,</strong> you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody: <br><br>This role will require a Basic DBS check. <strong>A Full UK driving licence is required.</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? <br><br><strong>Interview Dates - Week commencing 5th May.</strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2de33a5a-fa80-44ca-ac00-271b06244cf7.png","score":1,"featured":false,"enhanced":false},{"id":"e79b6758-d728-4796-b204-e2a96c7dc61c","title":"Licensing Inspection and Enforcement Officer (Tier 2)","employer":"London Borough of Enfield","department":"","location":"Enfield","locationType":3,"description":"Licensing Inspection and Enforcement Officer (Tier 2)<br>\nFull time x 5 Vacancies<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do, by empowering our people to collaborate, think innovatively, make decisions and find solutions. Join us and be part of something better.<br>\nThe Private Rented Sector plays a very important role in Enfield’s strategic approach to meeting housing need. Enfield Council is committed to work in partnership with private rented sector landlords to improve and maintain high standards of accommodation and professional management and provide good quality housing. Enfield has a borough wide additional and large selective licensing schemes to help us to deal with private rented homes where safety standards are not being met and where properties are not being properly managed.<br>\nAre you an experienced Environmental Health Officer or housing standards practitioner looking for a new challenge? Enfield Council is seeking dedicated professionals to join our established Private Rented Housing team as Tier 2 Licensing Inspection and Enforcement Officers.<br>\nSuccessful candidates will be responsible for the inspection of licensed properties, investigating complaints, carrying out regulatory work and undertaking enforcement functions using the full range of enforcement powers to improve housing conditions across the private rented sector in the borough. As a Tier 2 Officer you will also provide assistance and guidance to Tier 1 Licensing Inspection Officers, lead on complex cases and specific projects.<br>\nIdeal candidates must:<br>\n• have a thorough and comprehensive understanding of private sector housing and property licensing work<br>\n• have proven experience of carrying out HMO and property inspections<br>\n• be experienced in assessing deficiencies using the Housing Health and Safety Rating System<br>\n• have proven experience in obtaining evidence and taking enforcement action under the Housing Act 2004 and associated legislation, including issuing civil penalty notices, prosecutions, rent repayment orders and banning orders.<br>\nWe are looking for driven individuals, with a proactive approach and excellent organisational skills. Your communication and advocacy skills must be highly developed to provide clear and accurate advice to tenants and landlords, and you must have the ability to remain effective when faced with difficult and demanding situations and people.<br>\nFor some of this role you may be required to work from home and connect with your team and others virtually.<br>\nTo help you help us, we can offer flexible working or compressed hours, home working opportunities, generous annual leave, personal development opportunities such as training and a friendly working environment.<br>\nContact Details -<br>\nIf you would like to know more about the role, please contact Natalie Males on 0208 132 0197 or Steve Foster on 0208 132 2985 for an informal discussion or to arrange a visit to the team.<br>\nIf you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddin@enfield.gov.uk<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month paid sabbatical for Children’s Social Workers<br>\n<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.","shortDescription":"","salaryDescription":"£45,510 - £48,531","publishDate":"2025-04-15T16:45:09.000Z","expirationDate":"2025-04-28T16:45:09.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdb4f1fc-b7f0-43fa-b387-183f80d3df54.png","score":1,"featured":false,"enhanced":false},{"id":"ba635add-dc5b-4f0a-9921-0ce8ab4ea72a","title":"Private Sector Lettings Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"<p>Woking Borough Council is seeking an experienced and motivated Private Sector Housing Letting’s Officer to join our Let’s Rent Housing Team. This is an exciting opportunity to for an individual passionate about improving housing options within the Private Sector, working with landlords and tenants to deliver high-quality services.</p>\n<p>Woking Borough Council has a unique Private Sector Lettings scheme for residents who are homeless or are threatened with homelessness. As a Private Sector Housing Lettings Officer, you will be responsible for managing and facilitating the allocation of properties within the private sector. You will work closely with private landlords, tenants and other stakeholders to ensure a smooth and efficient lettings process.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Procure properties from the Private Sector and bring them onto one of the Private Rented Access Schemes.</li>\n<li>Manage the allocation of private rented accommodation, ensuring compliance with housing policies and legislation.</li>\n<li>Build and maintain positive relationships with private sector landlords and letting agents to encourage engagement.</li>\n<li>Conduct property inspections to ensure the property meets and are kept within the required standards and regulations.</li>\n<li>Provide excellent customer service to both landlords and tenants, addressing any issues or concerns promptly and professionaly.</li>\n<li>Work closely with other teams within the Council and services outside of the Council, to deliver coordinated services.</li>\n<li>Continually work with the Private Sector Housing Team Leader to inprove the schemes and adapting to the ever-changing Lettings Industry.</li>\n</ul>\n<p><strong>Skills and Experience:</strong></p>\n<ul>\n<li>A good understanding of private sector housing, legislation, and relevant housing policies is essential for this role.</li>\n<li>Experience in housing management, lettings, or a similar role.</li>\n<li>Strong communication and negotiation skills, with the ability to engage effectively with a variety of staeholders.</li>\n<li>Excellent organizational skills, with the ability to manage multiple tasks and priorities.</li>\n<li>A customer-focused approach and a commitment to delivering a high-quality service.</li>\n<li>A good knowledge of Word, Excel and Outlook and the ability to communicate effectively at all levels are essential.</li>\n<li>Knowledge of housing law, including landlord and tenant responsibilities, and relevant housing benefits knowledge would be an advantage.</li>\n</ul>\n<p>The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.  An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.</p>\n<p>Please note that it is a requirement of this role to have a full UK driving License and access to a car that can be driven for Council business purposes.</p>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Hybrid working 3/4 days in the office, 1/2 day(s) working from home</li>\n<li>23 days annual leave increasing to 28 upon 5 years continous local government service, plus 8 days for bank holidays.</li>\n<li>Flexi Time Scheme with ability to take an extra 2 days leave a month.</li>\n<li>*Vehicle Allowance of £2,600.00 <em>(amount dependant on CO2 emmisions of vehicle)</em>\n</li>\n<li>Flexible Benefits Allowance of £1,881 which can be used to pay for a parking permit in the town centre</li>\n<li>Training and development opportunities</li>\n<li>Mileage allowance of 45p per mile</li>\n</ul>\n<p>The Council offers a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. </p>\n<p><em> </em></p>\n<p><strong>Who to contact for informal discussion:</strong></p>\n<p> </p>\n<p>For an informal discussion about the role, please contact Clare Hadley (Private Sector Housing Team Leader) on 01483 743 455 or email on clare.hadley@woking.gov.uk.</p>\n<p>      </p>\n<p><strong>Closing Date:</strong>      9 May 2025 - 23:55pm</p>\n<p><strong>Interview Dates:</strong>   TBC</p>","shortDescription":"","salaryDescription":"Salary Circa £29k (dependent on experience) plus a flexible benefits allowance of up to £1,881 per annum and a vehicle allowance of up to £2,600","publishDate":"2025-04-15T08:14:00.000Z","expirationDate":"2025-05-09T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f526c254-ddd0-4e00-8a5e-9549ce602f1c.png","score":1,"featured":false,"enhanced":false},{"id":"4b301fa7-dd11-426d-83f6-c614368a38b4","title":"Assistant Director of Repairs Operations","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>You're not just a senior operational leader who understands the commercial and operational demands of a fast-moving repairs service; you care deeply about the real impact your work has on people's lives. You know that a repairs service isn't just about fixing things quickly — it's about making homes safer, more comfortable, and showing residents they're valued. If you're driven by both performance and purpose, and you're ready to lead a service that truly puts residents first, this role is for you.<br><br>As our Assistant Director of Repairs Operations, you'll lead the delivery of a safe, reliable and resident-focused repairs service across four regions. This is a role for someone who can bring stability, continuous improvement, and inspire a culture where resident impact is front and centre.<br><br>You'll work closely with our senior teams and external service providers, making sure that performance metrics translate into meaningful change for residents — fewer delays, better quality repairs, and a service that truly listens. You'll be championing our residents' voices at every turn, working alongside internal leaders and resident committees to ensure our homes remain safe, comfortable and dignified spaces.<br><br>This is about more than hitting Service Level Agreements. It's about leadership that puts people first.<br><br>You'll bring:<ul> <li>A proven track record of managing large, multi-regional service delivery teams.</li> <li>Strong operational expertise in repairs in high-volume service environments.</li> <li>Outstanding crisis management, scheduling and resource optimisation skills.</li> <li>A passion for real-time decision-making that drives continuous improvement.</li> <li>The resilience and presence to influence at Board, Exec and Resident levels.</li> <li>Above all, a deep belief that the quality of a repairs service can transform lives.</li>\n</ul>You'll report to the Director of Repairs and lead four Regional Heads of Service. With your leadership, we'll build a repairs service that reflects Peabody's core mission: helping people flourish.<br><br>Sound like your next step?<br><br>Click 'Apply Now' to submit your CV and supporting statement in one document.<br><br>Interviews will be taking place on 12th May in person at our offices in Westminster Bridge Road.<br><br>Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday plus bank holidays <br> </li>\n</ul><ul> <li>Competitive salaries that are benchmarked regularly against current market rates <br> </li> <li>Two additional paid volunteering days each year <br> </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal <br> </li> <li>4 x salary life assurance<br> </li> <li>Up to 10% pension contribution</li>\n</ul>Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received. <br><br>If you need to ask us anything else at all, feel free to drop an email to <strong>victoria.wilson1@peabody.org.uk</strong> and one of our team will be in touch.","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-04-15T04:33:40.000Z","expirationDate":"2025-04-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/144dbdca-600b-4ae5-8211-cd2685e365ce.png","score":1,"featured":false,"enhanced":false},{"id":"f7eb3a9b-5791-474b-94bf-f7a66f2cedcd","title":"Service Desk Analyst","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p>What you'll do</p><p>Notting Hill Genesis, one of London's largest housing associations, is seeking a Service Desk Analyst to join our thriving IT team on a 12-month fixed-term contract. As a Service Desk Analyst, you'll be the first point of contact for NHG's IT support, delivering efficient solutions that keep our teams running smoothly. This role is crucial in maintaining high customer satisfaction, resolving technical issues, and ensuring seamless access to systems that empower our mission to create thriving communities.</p><p>The Service Desk Analyst will be primarily based at our head office in Kings Cross with occasional travel to our offices in Hammersmith and Chelmsford.</p><p>How you'll do it</p><ul>\n<li>Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management.</li>\n<li>Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed.</li>\n<li>Incident Management: Prioritize and document incidents, ensuring resolutions align with SLAs and monitoring performance metrics for continuous improvement.</li>\n<li>Knowledge Sharing: Maintain and update knowledge bases with solutions to common issues, supporting colleagues and streamlining future problem-solving.</li>\n<li>Asset Management: Track IT assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes.</li>\n</ul><p>The ideal candidate</p><p>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p>We're seeking a Service Desk Analyst who thrives in fast-paced environments and embodies NHG's values of compassion, dependability, and inclusivity. You'll bring:</p><p>Essential:</p><ul>\n<li><p>A degree in a related field</p></li>\n<li><p>Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems.</p></li>\n<li><p>Strong troubleshooting skills for Microsoft Office, Outlook and basic PC hardware/software configurations.</p></li>\n<li><p>Excellent communication skills, with the ability to explain technical issues to non-technical users.</p></li>\n</ul><p>Desirable:</p><ul><li>Familiarity with Active Directory, Office 365, and remote support tools.</li></ul><p>What's in it for you?</p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p>Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p>All about us</p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/ </p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. </p><p>To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ </p><p>Selection Process</p><p>Step 1: If you are interested, please send your application now! Closing date is 29 April 2025</p><p>Step 2: Successful candidates will be invited to interview and assessment</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p> NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p><p> </p>","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-04-15T04:18:55.000Z","expirationDate":"2025-04-29T04:18:55.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/52f81f94-3402-4026-add1-739090263df5.png","score":1,"featured":false,"enhanced":false},{"id":"53502bf2-54bc-4af5-a1da-9537c7188aef","title":"Work Planner","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<p><strong>Title: Work Planner (north region)</strong></p>\n<p><strong>Contract Type: Various FTC’s available*, full time, 35 hours per week</strong></p>\n<p><strong>Location: Stratford, London, E15</strong></p>\n<p><strong>Persona: Agile working (office and homeworking combination)</strong></p>\n<p><strong>Salary: £32,880 per annum</strong></p>\n<p><strong>Closing date for completed applications: Tuesday 22<sup>nd</sup> April at 11pm</strong></p>\n<p><strong>Interview date: Wednesday 30th April at our office in Stratford.</strong></p>\n<p><a title=\"Role Profile - Work Planner (North Region).docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaK5Z+wZH8aMkRtq5eEz7DpQrGoQ4JYZrgv0sNHjgDB8fT5UvF7/UvoQTNEHNdqLPn\">Role Profile - Work Planner (North Region).docx</a><br><br></p>\n<p>The Planning and Scheduling team are hiring for an experienced Work Planner to be part of our regional operational maintenance teams.</p>\n<p>The successful candidates will work alongside a team of planners and will report into the Operations Support Team Leader. The planners work in shifts over and between the hours of 7am and 8pm Monday to Friday with occasional Saturday 8am to 1pm.</p>\n<p>*We have various Fixed Term contracts available:</p>\n<p>1x until 31<sup>st</sup> July 2025, 1x until 13<sup>th</sup> October 2025 and 1x until February 2026</p>\n<p> Our customers and residents are at the heart of everything we do and as a member of the Direct Maintenance Team, it is vital that you have the passion for great customer service. With the ability and willingness to deliver excellence to both internal and external customers every time.</p>\n<p> The post holder will have an opportunity to play a part in delivering a high-impact service to our residents.</p>\n<p> They will be responsible for coordinating the planning and scheduling of the Direct Maintenance Technicians within reactive repairs across the L&Q estate. Managing Technician's diaries and timetables, to ensure that jobs are completed in a timely manner with a right first time attitude. Ensuring that our residents receive a satisfactory service and that maintenance issues are resolved in line with service level agreements.<br><br>You will take care of arranging follow on works to ensure efficient service, Logging data and notes on the computer system to ensure smooth handover and communication. Passing on relevant information to all stakeholders. Prioritising and scheduling emergency jobs so you must have excellent organisational skills. Monitoring of emails and adhering to SLAs escalating any issues to your Team Leader or Maintenance Supervisor </p>\n<p><strong>To be considered for this role candidates will be able to demonstrate:</strong></p>\n<p>·        Ability to work under pressure in an ever-changing environment and be able to adapt and prioritise</p>\n<p>·        Excellent administration skills and be computer literate - DRS/Opti-time experience is desirable.  </p>\n<p> ·        Clear ability to communicate both verbally and written. </p>\n<p>·        Repairs and Maintenance knowledge is essential as well as front line Customer Service experience.</p>\n<p>If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.</p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </p>\n<p><strong>Our commitments</strong></p>\n<p> At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> <strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days of holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</strong></p>\n<p> We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p> We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>  As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.</p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>","shortDescription":"","salaryDescription":"£30,000 - £34,999","publishDate":"2025-04-14T16:49:00.000Z","expirationDate":"2025-04-22T16:49:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b3fb9198-1c61-48a0-9b54-dea548828c81.jpg","score":1,"featured":false,"enhanced":false},{"id":"97b3a0a0-855e-4120-bfcd-1b8c111ec483","title":"Coordination & Review Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><span><strong>Coordination and Review Officer x2 posts</strong></span></span></p> <p><span><span><strong>PO2: Starting salary £43,542 per annum incl LW.</strong></span></span></p> <p><span><span><strong>Fixed Term Contract or Secondment Opportunity until 30 September 2026</strong></span></span></p> <p> </p><p><span><span><strong>About Us:</strong></span></span></p> <p><span>It is an exciting time to join Lambeth Council, <span>we have bold ambitions for the future of Lambeth’s communities and residents through our</span> </span><span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span></span><span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; </span>Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span><span>One Lambeth Values and Behaviours page.</span></span><span><span> </span></span></p> <p> </p><p><span><span><strong>About the Borough:</strong></span></span></p> <p><span><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. </span></span></p> <p><span><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></span></p> <p><span><span><strong>About the Team:</strong></span></span></p> <p><span><span>The number of Lambeth households in temporary accommodation has increased rapidly in recent years, as seen across London. We face a shared housing crisis and a limited supply of homes with which to help people. We know that living in temporary accommodation for extended periods of time can impact people deeply, from their health and wellbeing to their relationships, education and access to employment.  In addition, the quality and or suitability of their accommodation may further impact their well-being. </span></span></p> <p><span><span>We are required by law to ensure temporary accommodation is suitable having regard to client’s needs and continue to keep under review the suitability of their accommodation.  This role will be responsible for completing formal written suitability assessments of accommodation and offers of accommodation in a timely and effective way. </span></span></p> <p><span><span><strong>About the Role:</strong></span></span></p> <p><span><span>You will work within a multi-disciplinary team.  This includes Temporary Accommodation Team Leader who will lead the team; Temporary Accommodation Complaints Officers who will assist in the investigation and response to complaints; Temporary Accommodation Inspection Officers, who will inspect accommodation in response to complaints and reviews; Temporary Accommodation Review Officers who will conduct formal Suitability Assessments. </span></span></p> <p><span><span>The successful candidate will be passionate, hard-working and motivated in the investigation and writing of suitability reviews. We especially welcome applications from people who have knowledge of homelessness and temporary accommodation and competency in investigating and writing suitability assessments, with high a level of attention to detail. </span></span></p> <p><span><span>You will be results-driven and will have the ability to work in a fast-paced, highly pressurised environment, to competing priorities, with a strong orientation to achieving targets and KPIs and achieving value for money.</span></span></p> <p><span><span>You will have excellent people skills, and an ability to see things from others’ perspectives. </span></span></p> <p><span><span>You will have excellent oral and written communication skills </span></span></p> <p><span><span>You will undertake your work within the legal framework of statutory homelessness and will ensure that the team is compliant with the council’s legal obligations. You will be responsible for the management, investigation and completions of suitability assessments.</span></span></p> <p><span><span>A key part of your role is to implement the Council’s legal duties to people living in temporary accommodation, requiring knowledge of the legal framework of statutory homelessness. This will include decision making which is in line with the law and the council’s duties to homeless clients. You will need to communicate decisions clearly and with care, providing detailed written decision letters that will stand up to challenge. </span></span></p> <p><span><span>The team will be based within the Housing Needs / Temporary Accommodation Service, and you will work alongside </span></span><span><span>other relevant teams as part of your role.</span></span></p> <p><span><span><strong>To be considered for interview, your CV and supporting statement will clearly evidence:</strong></span></span></p> <p><span><span>In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications.</span></span></p> <p><span><span><strong>Equity</strong></span></span></p> <ul>\n<li><span><span>Listen to the views of others and ask for their opinions making sure that everyone in my team inputs into the things that matter. </span></span></li> <li><span><span>Ensure fairness and justice is at the heart of my decision making and support to my team and others. </span></span></li> <li><span><span>Take time to build trust, building the respect of our stakeholders and ensuring as a team we take accountability for doing what we agree to do. </span></span></li> <li><span><span>Develop others and ensure we work as <strong>one team for Lambeth</strong>, encouraging everyone to play their part  </span></span></li> <li><span><span>Take positive action to ensure <strong>everyone</strong> in my team has opportunities to <strong>learn and grow </strong>at work </span></span></li> <li><span><span>Encourage everyone to <strong>be themselves</strong> at work and value who they are </span></span></li> <li><span><span>I am inclusive and actively <strong>celebrate diversity, </strong>recognising everyone in my team as individuals.</span></span></li> </ul> <p><span><span><strong>Key Knowledge</strong> </span></span></p> <ul>\n<li><span><span>K1: Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.</span></span></li> <li>\n<span><span>K2: </span></span><span><span>Demonstrable knowledge of s.202 & s.204 review procedures.</span></span>\n</li> <li>\n<span><span>E1: </span></span><span><span>Experience of applying legislation from Part 6 and Part 7 of the Housing Act, and other relevant legislation, case law and best practice to homelessness or review cases.</span></span>\n</li> <li><span><span>E2: Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.</span></span></li> <li><span><span>E5: Experiencing of prioritising competing demands in a pressurised environment, recogni<img src=\"https://ars2.equest.com/?response_id=f54b59b89144a00d011f797f00372589&view\" alt=\" \" width=\"1\" height=\"1\"></span></span></li>\n</ul>","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-14T15:40:05.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/722cfea0-0a66-44a6-a79b-7d0f48f8febd.jpg","score":1,"featured":false,"enhanced":false},{"id":"7f6e87fd-037e-451a-89a9-fadd41603f1c","title":"Senior Planning Officer (Monitoring & Data)","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"jobListPage\">\n<div class=\"desc\">\n<h3>About Haringey</h3>\n<p>Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.</p>\n<p>Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.</p>\n<h3>About the Role</h3>\n<p>We are looking for a Senior Planning Officer (Monitoring & Data) in the Council’s Policy, Conservation & Design Team. The post holder will have lead responsibility and accountability for:</p>\n<p>• collecting, developing, maintaining and disseminating comprehensive land use information.<br>• undertaking monitoring and analysis of the Council’s planning policies including preparing the Council’s Authority Monitoring Report (AMR), and carrying out ongoing monitoring of key metrics such as the borough’s housing land supply and housing trajectory<br>• working proactively and collaboratively internally and externally (for example with the Greater London Authority) to share knowledge, experience and information resources in relation to monitoring and data, including the Planning London Data Hub.<br>• undertaking research tasks that enable the successful delivery of the Local Plan and other policy, conservation and design projects.</p>\n<p>In addition, the post holder will:</p>\n<p>• assist the implementation of change to modernise and digitise the systems and functions of the team and wider service<br>• provide planning expertise on a range of policy issues and support team consultations.</p>\n<h3>About the Team</h3>\n<p>Haringey recently became the Local Authority Planning Team of the Year 2024 at the Planning Awards 2024 and the Council’s Policy, Conservation & Design Team is now entering into a particularly exciting time with a New Local Plan until preparation, a suite of emerging Conservation Area Appraisals and Management Plans, and live projects to deliver as part of the Government’s PropTech funding stream and Planning Skills Delivery Fund.</p>\n<p>The team is based in Wood Green – opposite the Piccadilly Line tube station. Our friendly, talented workforce is drawn from across the globe and benefit from a positive, flexible working environment that embraces a range of progressive working practices, including flexible and home-working.</p>\n<h3>About You</h3>\n<p>The successful candidate will have:</p>\n<p>• a passion for data and helping create great places<br>• relevant qualifications in planning, data analysis or a related professional discipline<br>• experience of working on data/information analysis and analysing and interpreting large and complex sets of data to produce meaningful statistics and derive sound conclusions<br>• the ability to understand technical issues related to planning policy and related projects such as placemaking, viability and infrastructure delivery<br>• experience in the application of geographical information systems (GIS)<br>• excellent verbal, written communication and presentation skills<br>• good analytical and problem-solving skills</p>\n<h3>Working for Haringey</h3>\n<p>At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.</p>\n<p>Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.</p>\n<p>Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.</p>\n<p>Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.</p>\n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=450767&ptId=11594\">JE1228 Senior Planning Officer (Monitoring and Data)_04.02.2025_v1_Accs.pdf</a></li>\n</ul>\n</div>","shortDescription":"","salaryDescription":"PO2 (£41,442- £44,331) – PO4 (£47,532 – £50,574)","publishDate":"2025-04-14T15:28:00.000Z","expirationDate":"2025-04-20T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7e69f451-cf1c-43e8-b0ad-96a91da077b1.png","score":1,"featured":false,"enhanced":false},{"id":"b0e6b0de-4329-44c3-95d1-e6c61e2fa5a6","title":"Housing Solutions Officer (Homelessness)","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Bishops College,","locationType":3,"description":"<p>Housing Solutions Officer (Homelessness)- Ref: HSO<br>Trainee contract - Starting salary £35,555.52 pa<br>Fully trained - Salary £38,518.48 pa</p>\n<p>This is a great opportunity for you to join Broxbourne Borough Council’s Homelessness Solutions Team at either a trainee or officer level position. We pride ourselves on being an innovative and ambitious team. In this role you will work alongside dedicated experienced colleagues, interviewing, and assessing those who are at a risk of being homeless. You will be managing a case load of clients, working collaboratively with colleagues and other agencies to provide solutions.  This is a varied, rewarding and challenging role.</p>\n<p>If you want to apply to be part of our team, you should ideally have previous experience working within a Local Authority homelessness setting and knowledge of the relevant legislation, although transferable skills would be considered.  You should also be highly motivated, with a genuine interest in helping people.  Previous experience working in a customer facing role is essential, as are excellent written and verbal communication and a GCSE (or equivalent) in English and Maths. Fluent spoken English skills are also essential, as this role requires having sensitive conversations with clients and dealing with their expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Math’s is fundamental. A full driving license is also required.  </p>\n<p>We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). <br>The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.</p>\n<p>We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.</p>\n<p>The Council’s benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</p>\n<p>Broxbourne Council is an Equal Opportunities employer.</p>\n<p>Details and application forms for all job vacancies are listed on the Council’s website.</p>\n<p>Application forms must be submitted online by 5th May 2025 quoting the above reference.</p>\n<p>Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.<br>Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk<br>Website: www.broxbourne.gov.uk</p>","shortDescription":"","salaryDescription":"Trainee contract - Starting salary £35,555.52 pa Fully trained - Salary £38,518.48 pa","publishDate":"2025-04-14T15:26:00.000Z","expirationDate":"2025-05-05T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5f03463e-157e-47e1-8648-c50a6cd5e768.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":57,"page":1,"pageSize":20,"facets":{"ContractType":{"1":46,"2":5,"5":6},"WorkingPatterns":{"1":57,"7":3},"EmployerType":{"charity/voluntary":1,"local government":27,"social housing":29},"PublishDate":{"1":1,"2":13,"3":24,"4":42,"5":57},"LocationType":{"2":12,"3":45},"JobTypes":{"administration":1,"business intelligence":1,"caretaking":1,"customer service":1,"finance":1,"housing":57,"it support":2,"legal":1,"planning":1,"social care":4}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.672344,"lng":-0.35146832},{"lat":51.38494,"lng":-0.35146832},{"lat":51.38494,"lng":0.14827104},{"lat":51.672344,"lng":0.14827104},{"lat":51.672344,"lng":-0.35146832}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1744993891316,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"london",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"london\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1744993891222,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Customer Care Coordinator

Peabody

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£37,650

South East London (On-Site)

Posted 8 hours ago

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