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<h4>The role</h4>We’re offering an exciting opportunity to play a vital role in managing and maximising the use of Southwark’s extensive portfolio of over 7,000 garages, car parks, and other non-residential units. As a Lettings Officer (Garages), you’ll be at the heart of making sure these spaces are efficiently let and well maintained, helping reduce void times, increase income, and ensure that our residents and clients receive an excellent service.You’ll manage the full lifecycle of non-residential lettings, from advertising and sign-ups to inspections and enforcement. This includes managing waiting lists, inspecting properties, monitoring licence compliance, and liaising with repairs teams to ensure timely turnaround of voids. Your work will involve on-the-ground engagement with residents and licensees, as well as joint inspections and community consultation, keeping communication clear and ensuring high standards are upheld across your patch.With a strong focus on customer service and operational delivery, you’ll be a key face of the service, advising applicants, coordinating with internal teams and stakeholders. Your role will directly impact the experience of thousands of residents and contribute to a well-managed, income-generating portfolio.Why this role is a standout opportunity?<ul><li>Visible Impact, Community Benefit: Help transform underused spaces into valuable assets that support local needs and generate income for frontline services.</li><li>Lead Your Own Patch: Enjoy the autonomy to manage lettings from end to end - inspecting sites, resolving issues, and driving performance across your portfolio.</li><li>Modern Tools, Meaningful Work: Use digital systems like MySouthwark to enhance the customer experience while working in a service rooted in purpose, place, and pride.</li></ul>Key responsibilities:<ul><li>Manage the lettings process for over 7,000 garages, parking spaces, and non-residential units to minimise voids and maximise income.</li><li>Maintain and update waiting lists, ensuring fair and efficient allocation in line with lettings policy.</li><li>Carry out inspections of voids, identify repairs, and coordinate with contractors to ensure quick turnarounds.</li><li>Enforce licence agreements, investigate breaches, and take appropriate action, including legal processes where required.</li><li>Support customers through digital platforms like MySouthwark, promoting self-service and improving the online experience.</li><li>Represent the service at meetings and resident forums, providing clear advice, updates, and consultation on local lettings matters.</li></ul>What you’ll bring to the role:<ul><li>Experience in letting non-residential units (e.g. garages, stores) and managing parking schemes</li><li>Strong knowledge of tenancy and licence management, lettings standards, and repairs processes</li><li>Proven ability to manage void turnarounds and reduce lettings times</li><li>Confident in enforcing licence terms, resolving breaches, and handling legal processes</li><li>Excellent communication skills - written, verbal, and report writing</li><li>Ability to manage your own workload, prioritise effectively, and meet performance targets</li><li>Comfortable working with digital systems and supporting customers with online tools</li><li>A strong understanding of health &amp; safety, equalities, and lone working practices</li></ul><h4>Why Southwark?</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities.Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice, and inequality) underpins all that we do.<h4>Additional details</h4>We have two posts available: x1 permanent and x1 fixed term contract for 12 months. If you have a preference, please indicate this clearly on your application form.Full time, 36 hours per week. Please note, this role requires working from the office and on-site across the borough, Monday to Friday.Please note, we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK without restrictions.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:<ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul>Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul><h4>Recruitment timetable</h4>Closing date: 27/07/2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: 06/08/2025We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2553094&amp;ptId=105804" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





<ul></ul>

Southwark Council

Lettings Officer (Garages)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9233/Maintenance_Supervisor.doc" target="_blank">Maintenance_Supervisor</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Maintenance Supervisor Voids - 6898

Title: Maintenance Supervisor Voids
Contract Type: FTC until August 2026 – Full Time – 35 hours
Salary: £40,649 per annum to £44,825 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona: Agile – 1 – 2 days office attendance required.

Working Pattern: Monday – Friday – 09:00 – 17:00

Closing Date: 21st&nbsp;July 2025&nbsp; - 23:00

Interview Dates: Week commencing 4th&nbsp;August 2025

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Eav/P3PNPXbpy1IL5h4BRiEwfMx5GoNuWkE76UQeuZO6b7IXK70Kd0Rfe69iOULp2Y" target="_blank">Role Profile - Maintenance Supervisor - Voids.doc</a> 

Join our Maintenance Services Team at L&amp;Q:

Maintenance Services are looking for an experienced people manager&nbsp;to fill the role of&nbsp;a&nbsp;Maintenance Supervisor covering South and Southwest including Brixton, Peckham, Lambeth, Southwark and surrounding areas. With the primary responsibility focusing on voids delivery, voids management and voids surveying. You will be required as part of your duties to manage and liaise with contractors. The role reports directly to the Area Voids Manager of the area you are assigned to, you will be part of an experienced supervisory team.
If this sounds like you, we would love for you to apply!

Your impact in the role:

The successful post holder will be responsible for the day-to-day running of void repairs, pre-inspections, post inspections, compliance and WIP all in line with the standard and KPIs.
You should be confident to give advice and instruction to contractors and operatives on complexed jobs and hard fixes. You will be responsible for interacting and engaging with managers, stakeholders from other areas of the business. You will liaise with the Neighbourhood and caretaking teams as well as contact centre and other supervisors to ensure consistency in service delivery.&nbsp;
You will be confident in managing contractors, meeting regularly&nbsp;with the commercial team, and reporting any relevant information on performance to them.
L&amp;Q prides itself on high levels of professional, customer focused service and we expect our Maintenance Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind.&nbsp;&nbsp;You will be committed to our values (People, Impact, Inclusion, Responsibility and Passion) This role has direct influence over L&amp;Q’s reputation.
L&amp;Q are a value focused organisation, and our people managers will be confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We expect our&nbsp;supervisor’s&nbsp;to have a good understanding of Health and Safety including knowledge of Asbestos, Fire and Hygiene and for them to pass this knowledge on to their teams. Dealing quickly with any breaches or potential problems before they happen.
What you'll bring:
To be considered for this role candidates will demonstrate through this application that they have experience within the following areas.
(Please use the headings below, to give a short account of how you meet each criteria)
<ul>
<li>Ability to motivate Contractor’s to ensure the delivery of voids, within the allotted time scales.</li>
<li>
Work effectively under pressure.
</li>
<li>
The ability to challenge when needed.
</li>
<li>
Sound Health and Safety Knowledge.
</li>
<li>
Knowledge and the understanding of the significant risks if compliance isn’t adhered to.
</li>
<li>
Knowledge of trades and maintenance
</li>
<li>
Knowledge and understanding of the voids process
</li>
<li>
Understanding of the inspection/surveying process
</li>
<li>
Affective engagement with other teams both internal and external.
</li>
<li>
Ability to deliver outstanding customer service
</li>
<li>
Clear and Concise written and verbal communication skill
</li>
<li>
Knowledge of schedule of rates
</li>
<li>
A Full Clear UK Driving license.
</li>
</ul>
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Maintenance Supervisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9172/houisng_Solutions_Triage_Officer_-_Candidate_Pack.pdf" target="_blank">houisng_Solutions_Triage_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp;
We are looking for an enthusiastic, self-motivated and organised officer who is looking for a challenging new role in a busy local authority Housing Services environment. The ideal candidate will have the potential to improve and develop on this exciting new career progression grade.
You will play a key role in improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
The post holder will be responsible for administration of the triage system for the Housing Solutions &amp; Private Sector Team which will include;
<ul>
<li>Dealing with first contact of homeless applicants, providing administration of applications and providing advice or referring to the relevant part of the Housing Options &amp; Private Sector Team, both on the telephone and online.</li>
<li>Provide applicants with comprehensive advice taking into account their needs, their eligibility for assistance, their priority on the housing register and their ability to sustain private rented accommodation.</li>
<li>Produce comprehensive written assessments, for homeless applicants ensuring that the decision letter meets the requirements of homeless legislation and is able to withstand scrutiny.</li>
<li>To input data/information into manual and computerised systems.</li>
<li>To identify opportunities to prevent the threat of homelessness for applicants and to present ideas to senior officers for supporting people in housing crisis</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Knowledge of homeless legislation</li>
<li>Excellent numeracy and literacy skills;</li>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>5 GCSE (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>

Dartford Borough Council

Housing Solutions Triage Officer

<ul></ul>





Now is an exciting time to join our Complaints Team as we strengthen housing management and play a vital role in helping the council improve our resident experience and embed learning from feedback. This senior management role is key to helping us meet the requirements of the Housing Ombudsman and meeting the Consumer Standards set by the Regulator for Social Housing.&nbsp;The Complaints and ME manager, reports into the Head of Regulatory within the Strategy, Policy and Regulatory Assurance Division. Leading a team of officers and working with senior management, you will embed a resident- focussed culture and improve complaint handling acting as a champion for turning the insight from complaints into action. This role is also the lead contact with the Housing Ombudsman for the Housing Management service. You’ll be part of a team that lives the TOWER values—working Together, being Open, Willing, Excellent, and Respectful—while delivering fair, transparent, and accountable complaint resolutions. This is your opportunity to help shape a culture of learning and service improvement, aligned with our “Your Voice, Our Action” ethos. The application deadline is&nbsp;Sunday 27 July 2025; for further information, please contact the hiring manager&nbsp;<a href="mailto:darren.reynolds@towerhamlets.gov.uk" target="_blank">darren.reynolds@towerhamlets.gov.uk</a>. Interviews will be held week commencing the 4th August 2025.Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Complaint and ME Manager

<ul><li>Reference: EC232 </li><li>Division: Crawley Homes </li><li>Salary: £28,489.00 - £33,759.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 10 July 2025 </li><li>Interview date:11 August 2025 - 15 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: D - F </li><li>Working hours: 37 per week </li><li>Closing date: 03 August 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are seeking a dedicated and customer-focused Leasehold Officer to join our Leasehold Services team. This is a key front-line role supporting leaseholders, shared owners, and Right to Buy applicants. You’ll be part of a dynamic busy team committed to delivering high-quality services and continuous improvement.You will provide expert advice on leasehold management, service charges, and the Right to Buy process. You’ll also play a vital role in ensuring legal compliance, financial accuracy, and excellent customer service.Preference will be given to applicants who have worked in a leasehold services capacity but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.Key responsibilities include:<ul><li>providing advice on leasehold management, service charges, and Right to Buy applications</li><li>maintaining accurate records and managing billing and recovery of leasehold-related charges</li><li>supporting legal processes for arrears recovery and tribunal preparation</li><li>facilitating leaseholder consultations and ensuring compliance with Section 20 legislation</li><li>responding to enquiries from leaseholders, legal representatives, and external agencies</li><li>handling all enquiries for leaseholders</li><li>undertaking occasional site visits and attending evening and weekend consultations as required</li></ul> We're looking for someone with:<ul><li>good organisational and communication skills</li><li>good IT proficiency (Word, Excel, Outlook, Teams)</li><li>experience delivering services to customers, including in challenging situations</li><li>the ability to work flexibly, manage competing priorities and meet deadlines</li></ul>It would also be desirable to have:<ul><li>an understanding of Leasehold and Right to Buy legislation</li><li>experience drafting legal documents or preparing tribunal cases</li><li>knowledge of local authority procedures</li><li>a relevant housing qualification</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4><h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.In order to demonstrate your suitability for the role, please ensure your personal statement illustrates how you meet each point on the person specification.For an informal conversation or further information regarding the role, email <a href="mailto:gurbinder.jagdev@crawley.gov.uk" target="_blank">gurbinder.jagdev@crawley.gov.uk</a>, Leasehold Services Manager.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/leasehold-officer-job-description.pdf"> Leasehold Officer job description (PDF, 170.88 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Leasehold Officer

<ul><li>Reference: EC172 </li><li>Division: Crawley Homes </li><li>Salary: £29,283.00 - £33,759.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 10 July 2025 </li><li>Interview date:01 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: E - F </li><li>Working hours: 37 per week </li><li>Closing date: 25 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are looking for a Compliance Project Support Officer to join our Crawley Homes' Housing team who can:<ul><li>support our Compliance team in delivering planned maintenance and statutory compliance to coordinate and maintain performance data and operational procedures</li><li>monitor and report financial information, ensuring compliance with payment procedures</li><li>provide administrative and technical support, including raising orders, processing payments, and updating records</li><li>maintain accurate records of compliance certificates and statutory servicing (for example, gas, electrical and fire safety)</li><li>respond to customer enquiries and complaints, escalating where necessary</li><li>use IT systems such as Active-H and Microsoft Office to manage data and communications</li></ul>You need to be highly motivated, detail oriented and able to work independently and as part of a very busy dynamic multi-skilled team, having the professional and essential skills to deliver the work as set out in the job description.It would be an advantage, although not essential, if you have worked within a social housing maintenance environment with a background in working on compliance projects.We are a stock retained authority with over 8,400 homes, plus sheltered and hostel accommodation under our management. The stock is managed by our Crawley Homes division. We are passionate about the services we deliver and our commitment to building safety.Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>We offer hybrid working with a requirement to be in the Town Hall a minimum of two days per week.You may be required to work at a contractor’s premises.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:geoff.tarran@crawley.gov.uk" target="_blank">geoff.tarran@crawley.gov.uk</a>.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/compliance-project-support-officer-job-description.pdf"> Compliance Project Support Officer job description (PDF, 152.72 KB) </a></li></ul>





<ul></ul>

Compliance Project Support Officer

<ul><li>Reference: EC278 </li><li>Division: Crawley Homes </li><li>Salary: £31,410.00 - £37,065.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 10 July 2025 </li><li>Interview date:31 July 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 24 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about making a difference in social housing? Do you have a flair for research, data analysis, and community engagement? We are seeking a dynamic and driven Policy and Engagement Officer (Research and Monitoring) to join our Crawley Homes team.In this important role, you will lead on tenant satisfaction research, performance reporting, and regulatory compliance. Your work will directly influence service improvements and ensure that the voices of our tenants, leaseholders, and shared owners are heard and acted upon.Key responsibilities include:<ul><li>design and deliver Tenant Satisfaction Measures (TSM) surveys and analyse results</li><li>engage directly with residents through interviews, meetings, and community-based research</li><li>collate and present feedback to inform service improvements and policy recommendations</li><li>report on tenant satisfaction, complaints and neighbourhood issues to senior management</li><li>ensure compliance with regulatory standards including Awaab’s Law and the Housing Ombudsman’s Complaints Handling Code</li><li>manage statutory data returns, for example Local Authority Housing Statistics (LAHS), Local Authority Data Return (LADR) and TSM</li><li>support the development of evidence-based policies and service delivery improvements</li></ul>We're looking for someone with:<ul><li>strong research, analytical, and communication skills</li><li>experience in conducting surveys, interviews, and focus groups</li><li>the ability to interpret and present data clearly</li><li>knowledge of housing sector regulations and consumer standards</li><li>experience in data analysis, reporting, and customer engagement</li></ul>It would also be desirable to have:<ul><li>experience in tenant engagement or local government</li><li>knowledge of housing management systems (for example, Active H)</li><li>Chartered Institute of Housing (CIH) or other relevant housing qualification</li><li>a full current UK driving licence</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>Satisfactory clearance of a Basic Disclosure and Barring Service check (DBS) is a condition of employment.You will need to be able to join community events and meetings outside of standard working hours on occasion, for which time off in lieu would be given.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:georgia.leigh@crawley.gov.uk" target="_blank">georgia.leigh@crawley.gov.uk</a>, Policy and Engagement Manager.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/policy-and-engagement-officer-%28research-and-monitoring-job-description.pdf"> Policy and Engagement Officer (Research and Monitoring) job description (PDF, 134.87 KB) </a></li></ul>





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Policy and Engagement Officer (Research and Monitoring)

<ul><li>Reference: EC123 </li><li>Division: Crawley Homes </li><li>Salary: £31,410.00 - £37,065.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 10 July 2025 </li><li>Interview date:31 July 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 24 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about empowering communities and improving housing services? We are looking for a proactive and people-focused Resident Engagement Officer to join our Crawley Homes team.This is a key role in delivering meaningful resident involvement and consultation. You’ll help ensure that the voices of our tenants, leaseholders, and shared owners are heard and acted upon, shaping the future of housing services in Crawley.Key responsibilities include:<ul><li>delivering and coordinating actions within Crawley Homes’ Resident Engagement Strategy</li><li>developing a wide range of participation opportunities tailored to residents’ needs</li><li>facilitating and supporting tenant panels, including recruitment, training, and development of volunteers</li><li>analysing feedback from surveys, events, and complaints to inform service improvements</li><li>leading and supporting projects based on tenant feedback to enhance service delivery</li><li>collaborating with internal teams, external agencies, and contractors to improve services and neighbourhoods</li><li>supporting policy development and resident consultation across Crawley Homes</li></ul>We're looking for someone with:<ul><li>strong communication and facilitation skills across diverse audiences</li><li>experience in resident engagement, participation, or community development</li><li>the ability to manage multiple priorities and deliver projects effectively</li><li>knowledge of housing regulation, in particular, the Consumer Standards</li><li>analytical skills to interpret data and produce actionable insights.</li></ul>It would also be desirable to have:<ul><li>experience in local government or housing</li><li>Chartered Institute of Housing qualification or relevant degree</li><li>project management experience</li><li>experience working with tenant groups or volunteers</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>A full and current UK driving licence is a requirement of the role as well as the ability to undertake all physical and practical aspects of setting up events and meetings.You will also need to be able to join community events and meetings outside of standard working hours when required, for which time off in lieu would be given.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:georgia.leigh@crawley.gov.uk" target="_blank">georgia.leigh@crawley.gov.uk</a>, Policy and Engagement Manager.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/resident-engagement-officer-job-description.pdf"> Resident Engagement Officer job description (PDF, 111.76 KB) </a></li></ul>





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Resident Engagement Officer

Job DescriptionHousing – Technical Services Team&nbsp;Mechanical Engineer&nbsp;or Building Services EngineerThurrock Council, Civic Offices, New Road, Grays, EssexSalary: £44,208 - £50,424 per annumPay Grade: FPermanent Contract&nbsp;37 Hours per Week&nbsp;&nbsp;Thurrock is a vibrant unitary borough in Essex, located along the River Thames and close to London, with major regeneration projects and key destinations like Lakeside Shopping Centre. We are offering an exciting opportunity for a committed and enthusiastic professional to join our small, dedicated Housing Technical Services team within the Place Directorate.We are looking for a knowledgeable and experienced Mechanical or Building Services Engineer to help deliver our ambitious housing investment plans, which include building 1,000 new homes and improving existing stock through a major capital programme focused on safety, energy efficiency, and resident well-being.In this key role, you will lead on statutory mechanical compliance programmes such as gas servicing, water hygiene, passenger lifts, Stairlifts and hoist equipment and fire protection systems while providing expert guidance on planned maintenance and refurbishment projects.You’ll work closely with internal colleagues and external partners to ensure all systems are safe, efficient, and fully compliant with current regulations and best practices.If you have experience in mechanical compliance, building services, and project management in a housing environment, we’d love to hear from you.&nbsp;Key Responsibilities:&nbsp;<ul> <li>Manage and deliver statutory mechanical compliance programmes, including water hygiene (Legionella control), gas servicing, passenger lifts, sprinkler systems, dry risers, ventilation systems, and other fire protection systems across the housing portfolio.</li> <li>Provide expert technical input on planned maintenance, refurbishment, and asset improvement projects, ensuring design and installation of mechanical systems meet required standards and legislation.</li> <li>Collaborate with internal teams (Asset Management, Compliance, Repairs, Capital Projects) and external contractors, consultants, and regulatory bodies to ensure safe, efficient, and compliant mechanical service delivery.</li> <li>Monitor contractor performance, carry out inspection and servicing reports, and ensure that any identified remedial actions are followed up and completed within agreed timeframes.</li> <li>Maintain up-to-date knowledge of relevant legislation and industry best practice, including Gas Safety Regulations, LOLER, Building Regulations, and British Standards.</li> <li>Promote and support the adoption of energy-efficient and sustainable mechanical engineering solutions, including low-carbon heating technologies and system optimisation.</li> <li>Apply sound project management skills to manage multiple compliance and improvement workstreams simultaneously, ensuring delivery to time, cost, and quality standards.</li></ul>What We’re Looking For:&nbsp;<ul> <li>Ability to communicate complex mechanical and building services concepts clearly and effectively to a wide range of audiences, including colleagues, senior managers, external contractors, and residents. This includes writing clear technical reports, preparing specifications, providing practical advice, and presenting recommendations in a way that is accessible to both technical and non-technical stakeholders.</li> <li>A recognised qualification in Mechanical Engineering or Building Services Engineering at a minimum of Level 3 (such as an NVQ Level 3, HNC, HND, or equivalent). Ideally, candidates will also hold or be working toward professional membership with a relevant engineering institution (e.g., CIBSE, IMechE). You should also have demonstrable hands-on experience managing mechanical systems in a housing, facilities management, compliance, or public sector building services environment.</li> <li>A thorough and up-to-date understanding of building safety legislation, including the Construction (Design and Management) Regulations (CDM), Gas Safety (Installation and Use) Regulations, Water Supply (Water Fittings) Regulations, and the Building Safety Act. You should also have a strong grasp of your role in ensuring health and safety compliance, particularly within a local authority or large landlord setting.</li> <li>Proven ability to plan and prioritise work effectively across multiple projects or compliance areas, balancing technical oversight with operational demands. You should be highly organised, capable of interpreting data and technical documentation, and confident in identifying practical solutions to engineering challenges. Strong interpersonal and teamworking skills are essential, as you’ll be working closely with colleagues across various disciplines, as well as external partners and contractors.</li></ul>Join us and play a crucial role in ensuring the safety, efficiency, and compliance of Thurrock’s housing stock.&nbsp;The applicant must also be flexible in their approach to the delivery of the service and must be prepared to support collaborative working with other local authorities, in the delivery of a modern licensing service. Some working out of normal office hours may be requiredA Basic DBS check will be required.If you have any queries regarding the post or interview dates, please contact Chaudhry Ashraf, Technical Services Delivery Manager via 01375 652652 or by emailing&nbsp;<a href="mailto:CASHRAF@thurrock.gov.uk" target="_blank">CASHRAF@thurrock.gov.uk</a>&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025</li> </ul> Interview Date:&nbsp;To Be Confirmed &nbsp; To view the Job Profile and Person Specification please follow the link below:&nbsp; &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EdtCt3_xeclJsjt56h9dYFsBToqgE6ruUf3N-47oAt3udw?e=3Qn8Oh" target="_blank">Download Job Profile (PDF Document)</a> &nbsp; Application Requirements&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please upload copies of those relevant qualifications to your application. &nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Mechanical Engineer or Building Services Engineer

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Grade 6- £38,058- £41,442pa 12 Month Secondment Opportunity. An opportunity has become available to work with the Temporary Accommodation Team, within the Private Sector Leased (PSL) scheme. &nbsp;You will need excellent customer service, negotiation and partnership skills in the recovery of PSL tenant repair recharges. &nbsp;This role offers a blended working style, working from home, field working and office. &nbsp;Collaborating with the Repairs, Income management and PSL management teams to ensure evidence based recharges are applied to customers when applying recharges.&nbsp; To be responsible for the recovery of PSL tenant recharges acting as the main front-line link between tenants, the Council and its partners in recovering debt and directing tenants to relevant agencies to prevent and manage debt. &nbsp;Responsible for all aspects of raising awareness of tenant recharges across a variety of platforms. To monitor current recharge arrears and decide what action to take to progress each case depending on individual circumstances, ensuring a careful balance between the tenants’ needs and the best interests of the Council. To conduct interviews and home visits in the recovery of arrears, promote payment plans and payment methods, track progression of payments and provide accurate data and reporting to the Homeless Accommodation Manager. &nbsp;&nbsp; Please viewJob Profilehere&nbsp; For an informal discussion about the post, please contact <a href="mailto:Karen.Reed@havering.gov.uk" target="_blank">Karen.Reed@havering.gov.uk</a> The closing date for the receipt of applications is 16th July 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

24 Housing Jobs in Sevenoaks, UK