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Please apply online via the link provided.



Are you seeking a new challenge where you can truly make a difference? &nbsp;
If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team. Based in Croydon, you will support our&nbsp;Cheyham Park scheme in Surrey, with occasional travel to schemes across South West London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes.
Your responsibilities will include offering a front-line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving licence with access to your own vehicle and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure.
If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team.&nbsp;
What you’ll be doing&nbsp;
<ul>
<li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.&nbsp;</li>
<li>Deliver the service in line with agreed parameters for the role.&nbsp;</li>
<li>Provide a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li>
<li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.&nbsp;</li>
<li>Work closely with other agencies to ensure residents are able to access a full range of services and support.&nbsp;</li>
<li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.&nbsp;</li>
</ul>
What you’ll need&nbsp;
<ul>
<li>Understanding of the diverse needs of older people&nbsp;</li>
<li>Ability to develop partnership working internally and with other agencies to generate effective solutions to problems&nbsp;</li>
<li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team&nbsp;</li>
<li>Customer-focused and experience of providing excellent customer care&nbsp;</li>
<li>Ability to take responsibility for a scheme, the residents who live there and the service provided to them.</li>
<li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li>
<li>Ability to receive and respond to customer feedback and complaints professionally at all times&nbsp;</li>
<li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li>
</ul>
In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples.&nbsp;
Closing date: 7th October&nbsp;2025.
About us
At Southern Housing, our residents are at the&nbsp;heart&nbsp;of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
<ul>
<li>Pension</li>
<li>Life assurance</li>
<li>Healthcare cash plan</li>
<li>Eyecare &amp; dental</li>
<li>Birthday leave</li>
<li>Retailers&nbsp;discounts</li>
<li>Cycle to work</li>
<li>Buy &amp; sell annual leave</li>
<li>Season ticket loan</li>
<li>In-house academy &amp; career development</li>
<li>Flexible working</li>
</ul>
Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience&nbsp;and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

<ul></ul>





Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
Our Development and Sales team is responsible for delivering our on-site programme from start on site through to end of defects.&nbsp; You will play an integral role providing an effective and efficient administrative service to the Team in addition to liaising with our customers and contractors to manage the defects process.&nbsp;
We are looking for a highly motivated individual with:
<ul>
<li>a background of administrative work in an office environment or similar</li>
<li>experience of working for an affordable housing organisation</li>
<li>aftercare/defects and residential sales experience</li>
<li>excellent communication skills</li>
<li>excellent IT and numeracy skills (Word, Excel and databases)</li>
<li>a positive “can do” attitude with a commitment to providing a high standard of service to colleagues and customers.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and how to apply, please visit our website at <a href="http://www.hexagon.org.uk" target="_blank">www.hexagon.org.uk</a>.&nbsp;&nbsp; No agencies
Closing Date: Sunday 21st September 2025
Interviews will be held on Monday 29th September 2025
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Development & Sales Administrator

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<h1>Summary</h1>What you'll doAs the Quality, Development and Performance Lead at Notting Hill Genesis, you'll drive service improvement across Supported and Temporary Housing, ensuring we deliver safe, high-quality homes and services that reflect our customer strategy and Better Together commitments. Leading a team of specialists, you'll embed good governance, monitor performance, and champion continuous improvement. This is a strategic role with real impact by shaping policy, guiding service development, and ensuring our work is informed by insight and resident voice.How you'll do it<ul>
<li>Manage a quality framework that provides assurance to senior leaders and drives service improvement.</li>
<li>Lead serious case reviews and escalate risks, maintaining directorate risk registers and business continuity plans.</li>
<li>Oversee performance reporting, data analysis, and quality insight updates.</li>
<li>Horizon scan for best practice and oversee pilot programmes and improvement action plans.</li>
<li>Develop learning programmes, training offers, and career pathways to build capability across the service.</li>
<li>Represent Supported and Temporary Housing in policy discussions, ensuring compliance with regulations and legal changes.</li>
<li>Lead on tenders, strategic partnerships, and service development projects that enhance our offer to residents.</li>
<li>Ensure the Impact Fund is used effectively to reduce hardship and promote wellbeing.</li>
<li>Collaborate with IT and internal services to ensure systems meet operational needs.</li>
<li>Contribute to annual business planning and represent NHG at external forums.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Project management experience, including leading improvement programmes and service development initiatives.</li>
<li>Understanding of supported housing and the needs of specialist resident groups, including those with complex needs or vulnerable circumstances.</li>
<li>Proven ability to interpret and respond to regulatory requirements, ensuring compliance and strategic alignment.</li>
<li>Experience managing operational teams and working collaboratively across departments and external partners.</li>
<li>Strong stakeholder management skills, with the ability to influence, challenge, and build effective networks.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Quality, Development and Performance Lead

Medway Council Landlord Services owns and manages around 3000 homes in the Medway area. We aim to provide excellent services to tenants.We are a high performing customer focussed service. Our performance is excellent when compared with other similar housing organisations.We are currently recruiting for a Tenancy Management Assistant on a permanent contract to work within the busy Tenancy Team. We are looking for an experienced, dynamic, and highly motivated person with housing management experience to join our Tenancy Team and help us continue to provide excellent services to our customers. Main duties include:<ul><li>Manage the Council’s garage stock. This includes managing the waiting list, the allocation, lettings of garage tenancies and inspections of garages.</li><li>Manage the Mutual Exchange process from the application stage to arranging the sign-up for the Tenancy Management Officer.</li><li>To receive and respond to telephone calls on the Tenant Services duty phone line and to lead on monitoring the generic team inbox and to answer general enquiries or to signpost emails to the correct sections within the Council.</li><li>To provide an admin support to the Tenancy Management Team including bulk emails, mail-outs, and bulk text message campaigns.</li><li>To manage the Tenancy Team’s void process responsibilities daily to ensure that all information is current and correct and to assist the Tenancy Management Officer, to ensure all vacant properties are tenanted as quickly as possible to minimise void rent loss. This will include the preparation of the sign-up documents, updating the Housing Management System following the sign-up and the uploading of CORE forms.</li><li>To monitor and maintain the gas no access list and provide administrative tasks for the preparation of letters and paperwork for court.</li><li>To assist the Tenancy Management Officer in the completion of Estate Inspection paperwork and any follow-up correspondence.</li><li>To maintain good record keeping on the Housing Management system and to ensure that the Team’s scanning is kept up to date.</li></ul>You must be able to demonstrate<ul><li>Experience of working in a social housing management environment, ideally within a local authority environment.</li><li>Great customer service skills</li><li>A basic knowledge of tenancy management law and good practise</li><li>A current driving license and daily access to a vehicle.</li><li>A commitment to teamwork, and to providing excellent customer services</li><li>Able to prioritise and manage your own workload and meet competing deadlines.</li></ul>We are seeking a Tenancy Management Assistant to join the team at level B. This level attracts a salary that is mid-point of the range. You will have related experience and be able to demonstrate applied and developed knowledge, experience and skills to be effective in this role. All elements of level A and B listed within the person specification are essential. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. If you would like to have an informal discussion before applying, please call Sarah Thompson on 01634 333344 or by emailing <a href="mailto:sarah.thompson@medway.gov.uk" target="_blank">sarah.thompson@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Tenancy Management Assistant

Are you looking for an exciting new challenge? In a role where you’ll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you!We’re recruiting for a new member of our Sheltered Housing team.About the role:This role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will:<ul><li>Be a key part of a friendly and supportive team.</li><li>Be flexible, enabling you to manage your own workload.</li></ul><ul><li>Manage the older persons housing schemes, ensuring a safe, comfortable and supportive environment in line with Housing Related Support (HRS) guidelines and the Council’s own policies.</li><li>Provide support and advocate for tenants, encouraging community engagement while enabling residents’ safety, independence and wellbeing.</li></ul>Who we’re looking for:We’d love to hear from you if you:<ul><li>Are educated to GCSE level or equivalent.</li><li>Have previous experience of working in sheltered housing or in a similar role of working with older or vulnerable people.</li><li>Are IT proficient in ‘Word’ and Outlook SharePoint.</li><li>Have knowledge of Health and Safety and Risk Assessment procedures.</li><li>Have knowledge and understanding of Safeguarding Vulnerable Adults procedures. </li><li>Have a certificate in Supported Housing or similar equivalent qualification (desirable).</li><li>Have an NVQ in Health in Social Care (desirable).</li><li>Have First Aid in the Workplace or equivalent (desirable).</li></ul>What we offerWhen you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park helping the workplace to be productive and enjoyable.We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some free on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, hybrid working (requiring presence in the office for around two days a week), flexitime, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide.Diversity statementAt Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.How to apply:Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, please get in contact.If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Melanie Davis, <a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a> Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc<ul></ul>

Tandridge District Council

Sheltered Scheme Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5419/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.pdf" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
*Previous applicants should not apply*
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 31st October 2025
Interview date: TBC

Housing Policy and Enforcement Manager

<h4>Our Vacancy</h4>As a Collections Officer, you’ll be responsible for managing your own caseload of rent accounts across a range of housing tenures, taking timely action to recover unpaid rent and charges, while also identifying ways to help tenants sustain their homes. This includes making proactive outbound calls, supporting tenants to access Universal Credit and other benefits, and referring them to our Financial Inclusion and Sustainment teams where appropriate. You will also manage the legal process when required, from preparing court applications to attending hearings, ensuring that all actions are compliant, fair and in line with our commitment to supporting customers. This is a key role in ensuring that Peabody achieves its strategic objectives with a strong emphasis on early intervention. As a Collections Officer, you will be the first point of contact for tenants in arrears, building positive relationships while effectively managing income collection. You will use data, policies and procedures to deliver a rent collection and arrears service that meets clear targets, whilst supporting customers to manage their debt and sustain their tenancies. You’ll need to be in the office for a minimum of 2 days per week. If you’re passionate about supporting people, preventing homelessness, and helping tenants sustain their tenancies, we’d love to hear from you. To be a success in this role, you’re: • Committed to delivering excellent customer service and able to embody and champion our values • Experienced in arrears recovery with a solid understanding of the welfare system, including housing-related benefits and welfare reform •Confident working in a fast-paced, customer-focused environment with the ability to manage competing priorities and make sound decisions •Skilled in communication, negotiation and influencing, with the ability to build positive relationships with a wide range of tenants, including those who may be vulnerable or facing complex challenges •Equipped with excellent administrative and IT skills, with strong attention to detail and an appreciation of the importance of data quality •Flexible and adaptable, able to work both independently and collaboratively, with a mix of home and office-based working to meet service needs. Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Are you ready to apply? Interviews will be taking place on 13th October 2025. If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=941152e5153599f4&amp;f=b97ce58b4b27d027"> CO - Income Collections Job Description.docx </a></li></ul>





<ul></ul>

Peabody

Collections Officer

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Grade 6- &nbsp;£39276- £42771pro rata (Part- Time Post -21 Hours) About Us: The Hostels and HMO Team for London Borough of Havering Currently Consists of 3 Hostels, a Mother and Baby Unit and HMO properties in the Havering Area At the London Borough of Havering’s Hostels &nbsp;Service, we pride ourselves on being an innovative team with a commitment to the needs of homeless adults, children and young people in the borough. With a firm focus on achieving positive outcomes and reducing risk of harm at all times, we work closely with families to support positive changes where necessary. This is a unique and rewarding position where you can see first-hand improvements and changes with residents and assist them in making positive changes. &nbsp;In this role you will play a key part in the delivery of a highly effective growing service About the Job&nbsp; We are recruiting for a skilled and enthusiastic support worker to provide support to families living in Homeless Accommodation in the London Borough of Havering.&nbsp; We are looking for applicants that can demonstrate knowledge and experience of working with both Adults and Children and have a good understanding of safeguarding. The Hostels Service adopt a Psychologically Informed Approach when working with our residents and would welcome applications from candidates with an understanding of this model.&nbsp; Ideally applicants would have some knowledge of Housing and Homelessness matters including rent collection and the management of Anti-Social Behaviours Applicants should be able to provide a high quality service to Hostel and HMO residents who are housed in temporary accommodation with, at times, complex needs. You will support people to sustain their quality of life, develop support plans and engage various support agencies. You will provide advice for safeguarding, health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.&nbsp; Act as the principle point of contact for casework within Hostels and residents to co-ordinate solutions for drug and alcohol, domestic violence, and mental health issues. Ensure the environment and conditions that residents experience is high quality and well maintained. Lead on safeguarding and vulnerabilities to ensure smooth transition into suitable accommodation.&nbsp; Where relevant take action in line with license agreements, manage nuisance and anti-social behaviour. Key Aims and Objectives of the Job include: <ul>
<li>Able to deliver holistic support to residents</li> <li>Manage Changing Needs of residents and Hostel Service</li> <li>Provide a High Level of Communication</li> <li>Able to advocate for residents</li> <li>Maintain a variable and busy schedule</li> <li>Able to work closely with partnerships and stakeholders</li> <li>Deliver excellent customer service</li> <li>Successfully work in a multi-agency setting</li> <li>Work closely as a Team with all colleagues</li> <li>Candidates will need to evidence experience and knowledge of working with Adults and Children&nbsp;</li> <li>It is imperative that you will have a good understanding of Safe-guarding&nbsp;</li> </ul> Applicants must be able to work on-site between Monday-Friday 9am to 5pm. Hybrid Working is not offered. Applicants must be prepared to travel to sites within the London Borough of Havering, therefore a car driver would be desirable. Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Joy.Parsons@havering.gov.uk" target="_blank">Joy.Parsons@havering.gov.uk</a> The closing date for the receipt of applications is 21/9/25 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Hostel & HMO Officer (Part Time)

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Grade 3 - £29436- £31158 pro rata &nbsp;(inc LW allowance) 1 x Part Time (15 Hours PW) Hostel Based – Hostel Receptionist/Concierge &nbsp; About Us The Hostels and HMO Team for London Borough of Havering Currently Consists of 3 Hostels, a Mother and Baby Unit&nbsp; At the London Borough of Havering’s Hostels and HMO Services, we pride ourselves on being an innovative team with a commitment to the needs of homeless adults, children and young people in the borough. With a firm focus on achieving positive outcomes and reducing risk of harm at all times, we work closely with families to support positive changes where necessary. We are recruiting for an experienced and enthusiastic receptionist/administrator to be the first point of contact and help the Hostels Team to provide support to families living in Homeless Accommodation in the London Borough of Havering.&nbsp; We are looking for applicants that can demonstrate knowledge and experience of working with both Adults and Children and who have worked in a front facing role. The Hostels Service provide a Trauma informed Approach when working with our residents and would welcome applications from candidates with empathy and good listening skills.&nbsp; The role of Hostels Receptionist is busy and fast paced.&nbsp; The successful applicant should have experience of working re-actively and with a diverse client group. To provide &nbsp;a high quality service to Hostel and HMO residents who are housed in temporary accommodation with at times complex needs. Able to manage a diary of appointments for Hostel Officers Manage Changing Needs of residents and Hostel Service Provide a High Level of Communication Maintain a variable and busy schedule Able to work closely with partnerships and stakeholders Deliver excellent customer service Successfully work in a multi-agency setting Work closely as a Team with all colleagues&nbsp; Carry out Administrative tasks Maintain Excel Workbooks Maintaining facilities, keeping Hostels presentable Updating records, post and booking appointments Ordering of Office Consumables, cleaning products and hostel furniture items &nbsp;You will need a good level of written and spoken communication skills for letter writing, face to face contact, and emails, to be demonstrated through work experience, GCSE or NVQ levels.&nbsp; Good level of numeracy to be confident with calculations.&nbsp;In this role you will play a key part in the delivery of a highly effective growing service About You Candidates will need to evidence experience and knowledge of working with the public&nbsp; Applicants must be able to work on-site between Monday-Friday 9am to 5pm. Hybrid Working is not offered. Applicants must be prepared to travel to sites within the London Borough of Havering, therefore a car driver would be desirable. Please viewJob Profile&nbsp;here For an informal discussion about the post, please contact Joy Parsons or Nina Willis on 01708433163 or 01708434503 The closing date for the receipt of applications is 21/09/25, however interest in this job may be high and we therefore reserve the right to close the vacancy early.&nbsp; You will be notified if your application has been successful. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 Additional Information&nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Hostel Receptionist/Concierge

<h4>Our Vacancy</h4>Peabody is committed to protecting its homes and resources by ensuring our tenancies are used lawfully and fairly. As an Investigation Officer, you’ll play a critical role in identifying tenancy fraud, recovering misused homes, and supporting Peabody’s efforts to maintain integrity and trust in our communities.Your day might start by reviewing a tenancy flagged for suspicious activity, planning a visit to a property, or interviewing a resident about a potential breach. You’ll carry out detailed investigations, gather and document evidence, and work with legal teams to progress cases through to enforcement. Whether you’re preparing case files, attending court, or collaborating with external fraud teams, you’ll be central to protecting our homes and the people who rely on them.You’ll be part of a small, skilled fraud team, working closely with housing officers, legal specialists, and partner agencies across London. If you're resilient, detail-oriented, and confident in managing sensitive investigations, this role offers the chance to make a real difference.You’ll be based in the Northwest region, with regular travel across sites and offices throughout London and outside if needed. You’ll need to be flexible to work onsite 2–3 days a week, with out-of-hours visits when required, often at short notice. To be successful in this role, you’re:<ul><li>Experienced in tenancy fraud investigations or similar enforcement activity (ASB, housing)</li><li>Knowledgeable in social housing regulation and tenancy law</li><li>Comfortable preparing legal case files and presenting evidence in court</li><li>Experience of conducting investigative interviews, managing conflict, and making referrals</li><li>Willing to work towards an Accredited Counter Fraud Specialist (ACFS) qualification If not already held</li><li>Resilient, self-motivated, and able to manage sensitive information with care</li></ul>Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Are you ready to apply?Please click on the ‘Apply’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please contact Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Interviews will take in person on 9th &amp; 10th OctoberWe may close this advert before the advertised closing date depending on application volume.Please note: Peabody does not provide sponsorship as a licensed UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=900d1e75b589da40&amp;f=ed11c63af64557df"> Investigation Officer- Role Profile Neighbourhoods 2025.pdf </a></li></ul>





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Investigation Officer

Are you looking for an exciting new challenge? In a role where you’ll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you!We’re recruiting for a new member of our Housing Needs team, for a role which is:<ul><li>Ideal for someone looking to develop their experience and build on their skills.</li><li>A key part of a friendly and supportive team.</li><li>Flexible, enabling you to manage your own workload.</li><li>Challenging but incredibly rewarding.</li></ul> About the roleThis role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will:<ul><li>Provide vital support to our busy Housing Needs team by providing basic administrative duties such as scanning documents, data entry and mail merge.</li><li>Validate and verify applications to our Housing Needs Register.</li><li>Respond to enquiries from customers, in person, in writing and on the telephone.</li><li>Work closely with colleagues across the council, ensuring queries are handled by the right team, as well as helping our housing tenants by handling administrative tasks like preparing and scanning paperwork, arranging viewings and dealing with other queries.</li><li>Act as point of contact for our software provider, updating our systems as required.</li></ul>Who we’re looking for:We’d love to hear from you if you:Have a good standard of education, including literacy and numeracy skills.<ul><li>Have excellent IT skills and knowledge of using Microsoft Office.</li><li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li><li>Are highly organised and able to work without much supervision</li><li>Are comfortable working in a team, working flexibly to support your colleagues.</li></ul>It would be helpful if you’ve already worked in an administrative role and experience of working for a local authority or similar organisation would be an advantage. What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Housing Allocations Manager, Barbara Linscer at <a href="mailto:blinscer@tandridge.gov.uk" target="_blank">blinscer@tandridge.gov.uk</a>. Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc<ul></ul>

Housing Needs Case Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4710/Move_on_Officer_-_JD.docx" target="_blank">Move_on_Officer_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4711/Move_on_Officer_-_PS.docx" target="_blank">Move_on_Officer_-_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4962/Join_us_at_Tonbridge___Malling_BC.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



Are you passionate about helping people take the next step toward stable, independent living?&nbsp;
We are looking for a Move On Officer to join our Housing Solutions Service. Your primary focus within this role will be to move people on from TA, by building and developing partnerships with landlords and letting agents and securing homes in the private rented sector.
In the role you will be working closely with reputable landlords to source good quality, affordable homes for those households who are homeless or at risk of becoming homelessness. Your responsibilities will include liaising with landlord and letting agents to identify properties suitable for our clients, as well as offering properties to clients and being a single point of contact for the landlord moving forward.
You will need to be tenacious, commercially minded, and capable of negotiating with private sector landlords to secure new homes for our clients in need.
This is more than just a housing role—it’s about making a real difference in people’s lives. You’ll collaborate with a wide network of internal teams and external partners, from social services to community safety, to ensure every applicant receives the support they need.
If you’re someone who thrives on meaningful work, values strong customer service, and is ready to take on a role with real impact, we’d love to hear from you.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling Borough Council</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing&nbsp;<a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a>&nbsp;(direct candidates only, strictly no agencies).

Tonbridge & Malling Borough Council

Move On Officer 2-year FTC

Housing is seeking to appoint an Assistant Contract Manager. Who can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. You will be required to assist a team of technical officers (Compliance Project Manager, Asset inspector, Project Managers, Voids, Repairs and Planned works Surveyors) to ensure the successful operational and contractual delivery of the HRA’s repairs, planned works, compliance and voids work streams Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.Accountabilities and outcomes: • To manage property alteration requests and to liaise with Technical Officers regarding inspections. This could include undertaking site visits as and when required • To undertake low level inspections relating to minor repairs as and when required. • You will attend estate inspections and big door knocks as and when required. • To review and administer any extension of time requests received and ensure they are processed in line with contractual requirements and deadlines. • To work closely with contractors and monitor the quality and quantity of work undertaken, always ensuring contract compliance (including a range of specialist contracts). To utilise specialist computer software to comprehensively administer works’ orders. Medway Council Job Profile • Ensure that pre and post inspection of repairs, compliance, planned works, new builds and voids are carried out to target. Ensure that quotes for non-Schedule of Rate works are obtained in line with council procedures.• To assist with the monitoring of repairs, compliance, planned and capital works budgets and administering invoices as and when required.• Monitor and manage the no access procedure for repairs, planned and capital works in conjunction with the HRA’s RLO. • To assist thew HRA Property Services Coordinator with investigating customer complaints and member enquiries appropriately and within in agreed published timescales.• Attend residents’ meetings as required.• Represent Housing Services at meetings with contractors, consultants, internal teams and services and external peers as and when required. • Ensure the service is delivered to the highest possible level of standard to tenants and leaseholders, developing partnered principles as appropriate. • Assist, as necessary, with the preparation, in consultation with budget managers, the monthly monitoring returns for Capital, Planned and Revenue budgets ensuring these are recorded accurately and liaise with the Managers to achieve this.• To participate in Tenant Participation initiatives in those instances when housing maintenance and improvement is pertinent and to maintain a high profile with residents’ groups in a leadership role.• To assist with the compilation of Leaseholder charges as a result of planned works and section 20. If you would like to have an informal discussion with the recruiting manager, please call Lee Deacon on <a href="mailto:lee.deacon@medway.gov.uk" target="_blank">lee.deacon@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Assistant Contracts Manager

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<h1>Summary</h1>What you'll doAs a Portfolio Manager, you will take ownership of a patch within our Temporary Housing portfolio, ensuring it remains stable, high-quality and financially sound. You will lead on lease renewals, property inspections and new acquisitions, always keeping resident needs at the heart of your decisions. How you'll do it<ul>
<li>Renew leases and manage void properties, working with landlords and colleagues to improve property standards.</li>
<li>Inspect homes and respond to resident concerns to assess suitability for continued inclusion in the portfolio.</li>
<li>Proactively source and secure new high-quality properties, negotiating strong financial arrangements.</li>
<li>Monitor portfolio size and performance, adjusting focus to maintain stability and meet demand.</li>
<li>Build relationships with local authorities and external partners to support housing needs.</li>
<li>Maintain market knowledge and use insights to inform strategy and meet KPIs.</li>
<li>Advocate for residents by ensuring homes meet quality, safety, and compliance standards.</li>
<li>Collaborate across NHG to support residents affected by property removals and deliver service improvements.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Strong communication, negotiation, and influencing skills.</li>
<li>Experience in the private rental sector, including securing new business and managing leases.</li>
<li>Knowledge of building construction and the ability to identify defects and remedies.</li>
<li>Commercial awareness and a track record of securing sound financial arrangements.</li>
<li>Customer-focused mindset and ability to build strong relationships across teams.</li>
</ul>Desirable:<ul>
<li>Experience in property marketing and advertising strategies.</li>
<li>Familiarity with housing compliance standards and portfolio performance monitoring.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 22 September 2025.  Step 2: Successful candidates will invited to interview and assessment.Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. pplication at your earliest opportunity.

Portfolio Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4023/Housing_Scheme_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Scheme_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Are you up for a challenge? We are looking for an enthusiastic, IT literate, motivated individual to work as a Housing Scheme Officer within our Housing Scheme &amp; Finance team. This is an exciting opportunity, working in a specialist intensive housing management team which is responsible for delivering a comprehensive customer centred enhanced housing management support service through its day to day management of Dartford Borough Council’s sheltered properties for older people. Please note that this is a remote worker role, based in and around Dartford’s sheltered housing schemes, and so efficient use of your time is essential to successfully achieve the many and varied tasks you will be responsible for throughout the day.
Previous experience in a similar role is desirable, as is an in-depth understanding of safeguarding issues, but full training will be provided to the successful applicant.&nbsp; Other key duties include signposting tenants to support services and helping tenants to maintain their independence.&nbsp; Managing low level anti-social behaviour from a variety of sources (not just the occupants of the building) is also an essential part of this role, as well as undertaking property management inspections and assisting with rent arrears recovery. You must be a good communicator who is able to plan and deliver your own agreed work programme, whilst working with and supporting your team colleagues.
You must be able to evidence the following skills and experience:
<ul>
<li>Efficient administration and exceptional organisation;</li>
<li>Self-motivation;</li>
<li>Excellent communication, both written and orally;</li>
<li>Health &amp; safety management within a communal living setting;</li>
<li>An understanding of Data Protection (GDPR) in a confidential working environment;</li>
<li>Confidence, enthusiasm, empathy and a flexible approach;</li>
<li>IT literacy, including Microsoft and Housing Management systems;</li>
<li>Participation in the out of hours Emergency Standby Call Out Duty Rota (mandatory) and requires a 20 minute response time.</li>
</ul>
A full driving licence and access to your own car is required for this post. This role is based on site, and Home Working / Hybrid Working therefore does not apply.
Please note, previous applicants need not re-apply
We reserve the right to close this vacancy before the advertised closing date.&nbsp; Please apply early to avoid disappointment.

Dartford Borough Council

Housing Scheme Officer

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Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. You must be able to evidence the following in your application: <ul>
<li>A minimum of two years’ experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul> &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 26/9/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Housing Officer (ASB)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3279/Tenant___Community_Engagement_Officer_V5_051124.docx" target="_blank">Tenant___Community_Engagement_Officer_V5_051124</a></li>
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Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>



Tenant &amp; Community Engagement Officer
Lambeth and Southwark is a small lively housing association, based near The Oval Tube Station, and working in the London Boroughs of Lambeth, Southwark and Lewisham. We have been established for nearly 100 years, and currently manage and own around 350 homes.&nbsp; We are looking to appoint a proactive Tenant and Community&nbsp; Engagement Officer (Part time 21 Hours a week).&nbsp; LSHA is committed to both improving the services and value for money that we offer our tenants and also create a supportive place in which to work. It is an exciting time to join the organisation and make these ambitions a reality.
This role will be at the centre of our ambitions to engage with, and improve our relationship and interaction with our tenants. &nbsp;Developing Neighbourhood champions, the Tenant Group and developing our Menu of Choice, which outlines the variety of ways tenants can engage with us.&nbsp; The role will also reach out to other community agencies and services that can offer opportunities and resources for the tenants to engage to improve their individual or collective circumstances.&nbsp; There will be some evening work (mostly online / Teams) &nbsp;and very occasionally weekend work required.
We are a small team, that means that we need proactive and forward thinking colleagues that are looking to get the job done and done well.&nbsp; One of our Engaged Tenants will also be on the Interview Panel.
Salary: £24,000(rising to £24,600 after successful completion of probation period) (£40k FTE)
Working Hours:&nbsp; 21 Hours per week
Annual Leave (P/T):15 days per annum, plus bank holidays, plus one additional day for each competed year of service up to a maximum of 18 days per annum
Pension:&nbsp;Employer pension contribution: twice employee contribution up to a maximum of 10%. For example, if employee pays 5%, LSHA pays 10%.
Other benefits:Cycle to work scheme, Employee Assistance Programme.
Location: Oval, SW8
Probationary Period: 6 months
Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>
Shortlisting : 24th&nbsp;September 2025
Interviews : 1st&nbsp;October 2025

Tenant & Community Engagement Officer

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Grade 6- £38058- £41442pa&nbsp; The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. &nbsp;We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. &nbsp;The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an&nbsp; excellent and seamless service by working with partners and other internal and external services. &nbsp;The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: &nbsp;• To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of &nbsp; &nbsp; our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children’s Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. &nbsp;• Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court.&nbsp; To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. &nbsp;• To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners,&nbsp; providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul>
<li>&nbsp;With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li>&nbsp;You will have excellent IT skills, in particular Microsoft Excel.</li> <li>&nbsp;To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li>&nbsp;The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> You must be able to evidence the following in your application: <ul>
<li>A minimum of two years’ experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul> Previous Applicants need not apply Please view Job Profile here&nbsp; For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> or <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 26th September 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.&nbsp;

Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3185/Housing_Solutions_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Solutions_Officer_-_Candidate_Pack</a></li>
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Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp; You will be experienced in housing support and inclusion and have an understanding of what is expected of the local authority under the Homelessness Reduction Act.&nbsp;
We are looking for an enthusiastic, self-motivated and organised professional who is looking for a challenging new role in a busy housing office environment. You will play a key role in meeting and improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
Keys area of responsibility will include:
<ul>
<li>Carrying out the Council’s responsibilities to customers who are homeless or threatened with homelessness under its statutory duties</li>
<li>Have an innovative approach to preventing and relieving homelessness</li>
<li>An ability to assess housing need, identify support needs and work with partner agencies to bring about real improvement to people’s lives</li>
<li>Confidence to write detailed and legally sound decision letters in accordance with the relevant legislation</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, numeracy skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills;</li>
<li>Full driving licence and use of a car are essential;</li>
<li>5 GCSE’s (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>
We reserve the right to close this vacancy before the advertised closing date.&nbsp; Please apply early to avoid disappointment.

Housing Solutions Officer

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Please apply online via the link provided.



Compliance Coordinator
London
Permanent, 21-28 hours per week -&nbsp; Part Time
Salary: £32,000 (FTE)
Do you have experience of compliance in a housing environment? Are you eager to support the property team to effectively maintain compliance checks? 
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.
In this role you will be responsible for the daily support to the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella.
You are educated to A level standard, or equivalent experience, have excellent administration and ICT skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner.
We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.
If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs):
Human Resources, the United Reformed Church, 86 Tavistock Place, London WC1H 9RT
020 7691 9871 &nbsp;&nbsp;&nbsp;<a href="mailto:recruitment@urc.org.uk" target="_blank">recruitment@urc.org.uk</a>&nbsp; 
Closing date for applications: 12 noon, 19 September 2025 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interview dates: 24 September 2025

Compliance Coordinator

<h4>About the role</h4><h4>Role Summary</h4>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows;<ul><li> To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures. </li><li> To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer. </li><li> To support individual tenants and leaseholders to sustain their tenancies/leases with TCH. </li><li> To ensure the scheme is safe. </li><li> To complete administrative tasks as directed by the Housing Officer. </li><li> The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes. </li></ul><h4>Salary:</h4>£12.75<h4>Hours of Work:</h4>Day, Evening and Night shifts available<h4>Contract:</h4>Bank/Casual <h4>Probation Period:</h4>NA<h4>Notice Period:</h4>ASAP<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>"I've been with TCH for a couple of years now, and the people here really make it a great place to work!The Housing Support team enables people to maintain their independence in their own self-contained flats.If you enjoy making a difference to people's lives, then this role could be ideal for you!"Sharon Davies, Housing Officer<h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures. </li><li> Work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require enabling them to sustain their tenancies. </li><li> Priority MUST be always given to emergency calls and all emergency calls must recorded. </li><li> Help publicise, facilitate, and take part in a range of social events and activities to be agreed in advance with the Housing Officer and take place each evening. </li><li> Encourage tenants, leaseholder, friends and relatives and volunteers to organise and take part in events. </li><li> Follow the Risk Assessments and Health and Safety policies and procedures when planning and running events. </li><li> Where payment is required for activities the post holder will follow the cash handling procedures. </li><li> Provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers. </li><li> Ensure that appropriate records are maintained relating to services provided. </li><li> Make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </li><li> Carry out other administrative tasks as directed by the Housing Officer. </li><li> No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder. </li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role may require the individual to travel to various sites across our housing stock and it is expected that an individual in this role has a full driving licence and access to a car with relevant business insurance. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Demonstrate evidence of competence to undertake the post. </li><li> Housing management (or similar) experience in the voluntary, public or private sectors. </li><li> Willing to undertake training. </li><li> Efficient and effective administrative skills. </li><li> To demonstrate honesty, trustworthiness, reliability and respectfulness. </li><li> Enhanced Disclosure from the Disclosure and Barring Service. </li><li> Ability to manage and work within a small budget. </li><li> Application of H&amp;S practices. </li><li> Health and Safety risk assessment. </li><li> Use of IT to facilitate and support improvements to services, good communications and useful Management Information. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Ability to lead and motivate. </li><li> Manage conflict. </li><li> Demonstrate awareness of different values, cultures and needs amongst tenants, staff and communities. </li><li> Recognise and work to meet where possible the diverse and unique needs of each tenant. </li><li> Strong commitment to non-discriminatory housing services. </li><li> Ability to have ideas accepted even in the face of initial opposition. </li><li> Negotiate effectively. </li><li> Good communication skills - both written and verbal. </li><li> Ability to communicate effectively at all levels within and external using appropriate styles with different groups, e.g. staff, tenants, relatives. </li><li> Commitment to providing excellence in Housing Services. </li><li> Think ahead and plan. </li><li> Demonstrate a positive attitude towards change. </li><li> Take on further responsibilities. </li><li> Undertake relevant training and development. </li><li> Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions. </li><li> Ability to prioritise. </li><li> Problem solving abilities. </li><li> Meet deadlines and advise of any problems early. </li><li> Ability to function effectively under pressure and in a crisis. </li><li> Some flexible approach to working hours may be required. </li><li> Ability to represent the organisation and lead and participate in a wide range of social activities. </li></ul><h4>Behaviours</h4><ul><li> Be aware of support needed by others and identify and address any issues at an early stage where possible. </li><li> Consider how actions could support others. </li><li> Be prepared to give encouragement and offer assistance or advice when needed. </li><li> Strong sense of customer focus. </li><li> Explain things logically. </li><li> Keep to the point. </li><li> Style that is warm, caring and friendly. </li><li> Express ideas confidently where required. </li><li> Caring and compassionate towards people in need of care and support. </li><li> Tailor style and service to meeting individual’s needs. </li><li> Build rapport with customers, colleagues and staff. </li><li> Demonstrate a pleasant, professional manner. </li><li> Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant. </li><li> Ask questions to gather necessary information. </li><li> Weigh the advantages and disadvantages of a course of action before reaching a decision. </li><li> In the absence of all relevant information defer deciding until all the necessary extra data is gathered, referring to others when necessary. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Monday, 15 September 2025<h4>Interview Date:</h4>Wednesday, 24 September 2025<a href="https://prteam.typeform.com/to/naPyEt0B" target="_blank">Apply now</a>





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Town and Country Housing

Bank Housing Support Worker (Days, Evenings and Nights)

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Salary &amp; Benefits: We are offering a salary between £52,674 - £59,772 (experience dependant – reviewed bi-annually with annual increment) Our additional benefits are exemplary and unrivalled – see remuneration pack within the role on our website for full details. Contract: Permanent with growth potential in post.Eligibility: Applicants must be either be a member of the RICS or eligible to become by way of academia (undergraduate/post graduate RICS accredited degree/masters – or through the experience route.Location: London (Whitechapel) and remote workingBackgroundThe housing crisis is an ongoing issue within the UK and more specifically within Greater London. The need to accommodate thousands of individuals and families on housing waiting lists across the capital continues to grow rapidly creating an urgent need in seeking to maximise the affordable housing contributions made by developers as part of new development schemes.To meet this urgent need requires a consistent delivery of both private and affordable housing across the whole of the London. It is therefore critical that a well-planned and coordinated policy base is maintained, and that this is implemented consistently and robustly. To this end, Development Viability plays an integral part within the planning process and the delivery of affordable housing/developer contributions.The Team - Tower Hamlets Viability (THV)To ensure Tower Hamlets is best placed to address matters relating to development viability, the council has created a dedicated team to assess development appraisals and provide advice to planning officers and politicians.THV is an internal council service &amp; a fee earning commercial service providing specialist development viability advice to both the planning department at LBTH as well as other planning authorities (primarily within London). The team holds professional expertise in development viability/valuation and relevant RICS accreditation (qualified chartered status) and is led by Olivia D’Mello-Browning. Experience held within the team is vast with private and public sector backgrounds. THV has also been shortlisted as a finalist in this years Local Government Chronicles (LGC) award 2024 as Small Team of the Year.Viability Officers/Surveyors are involved in several areas of work including (not limited to):<ul>
<li>Review &amp; negotiate financial viability assessments/development appraisals of mixed-use development schemes from small to very large/strategic development (2000+ units)</li>
<li>Area wide development viability advice (Local Plan/CIL Charging Schedule)</li>
<li>Site inspections where required.</li>
<li>Review mechanisms (Securing effective reviews through s.106 agreements and undertaking assessments at triggers)</li>
<li>Community Led Housing/Self Build Projects – reviewing viability assessments and assessing affordability.</li>
<li>CIL Payment in Kind – land valuations/approach advice.</li>
</ul> Your responsibilities:You will play an active role in contributing to the overarching aims of the team and affordable housing ambitions more widely, both in Tower Hamlets and across London. Your everyday responsibilities will comprise (not limited to) the following:<ul>
<li>Gaining a strong, in-depth knowledge of Tower Hamlets and London property/development markets in a planning context and staying up to date with changes to legislation and practice as part of an industry-leading borough.</li>
<li>Supporting and producing written reports of financial viability assessments (FVAs), supported by viability appraisals prepared using Argus Developer software. This also includes undertaking follow-up assessments triggered by review mechanisms.</li>
<li>Undertaking site inspections as necessary.</li>
<li>Providing valuation/viability advice to planning officers to assist with decision making and with negotiating maximum amounts of affordable housing with applicants.</li>
<li>Forging strong relationships with public sector clients such as planning authorities/councils mainly across London where THV are commissioned to undertake instructions on their behalf.</li>
<li>Preparing briefing notes for politicians and appearing at Development Committee meetings where relevant to provide viability-specific advice and respond to queries.</li>
<li>Preparing documents for planning appeals and inquiries and appearing as expert witness where required (Grade L).</li>
<li>Assisting with procurement and management of Quantity Surveyors feeding into viability assessments undertaken by THV and other Surveyors/Firms for strategic projects such as Local Plan evidence bases, Community Infrastructure Levy (CIL) rate setting, and various Supplementary Planning Documents (SPDs).</li>
<li>Supporting and providing advice to legal/planning colleagues with respects to securing affordable housing provisions/clauses as part of any legal agreement.</li>
<li>Supporting and providing Ad-Hoc viability/valuation advice relating to any matter within the council.</li>
</ul> Is this role for me?This is a mid-senior post in a dynamic team, and therefore ideal for candidates soon to be or recently RICS qualified (MRICS status who qualified via the Valuation, Commercial Property or Planning &amp; Development pathways is ideal) or for those with existing experience able to quickly take responsibility for their own casework. In any case, working for a busy borough such as Tower Hamlets allows for exposure to complex and interesting projects throughout the year and across the capital.The post accommodates a wide range of potential candidates but would be suited for:<ul>
<li>Someone with experience in valuation/viability currently undertaking the RICS APC elsewhere and looking for a change.</li>
<li>A recently qualified valuation surveyor looking to further their career in development viability/valuations.</li>
<li>Qualified professional with knowledge/experience of valuations/viability.</li>
</ul>Please seek to apply for the grading that is suitable to your circumstance as your application will be considered against the requirements of the respective grade applied for. Grade K will have its own assessment criteria as well as Grade L. There is opportunity for growth in post as well as in the team where opportunities arise. If you would like to discuss eligibility, please contact us on the details below. The Package/BenefitsThe council is determined to employ and more importantly retain valued members of the team. Given that we offer so much by way of additional benefits we have set out the full and extensive list within the remuneration pack (attached/available on our website apart of the role). From excellent pay scales, training and support we’ve not missed anything out. Our aim is to have staff feel confident in their roles and recognised for their continuous efforts. ApplyThis is a fantastic opportunity with outstanding benefits so apply today via the council’s recruitment portal (Alvius).We strongly advise you to read “Advice for Applicants 2024” carefully before applying. This can be found on our website apart of the role and will be the best form of guidance when creating an application. Contact DetailsShould you have any queries regarding the post of would like to discuss the role in further detail please contact Olivia D’Mello-Browning (<a href="mailto:joshim.uddin@towerhamlets.gov.uk" target="_blank">olivia.d’mello-browning@towerhamlets.gov.uk</a>) or call 0207 364 2047. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

22 Housing Jobs in Sevenoaks, UK