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Job Title: Family Intervention Worker Starting Salary: £34,433 progressing to £37,280 pa Hours: 37 Location: Stevenage - with travel across Stevenage and North Herts Contract Type: Fixed Term to March 2027 Directorate: Childrens ServicesAre you passionate about making a real difference in the lives of children and families? Join our dedicated team as a Family Intervention Worker, where you’ll play a vital role in supporting families to achieve lasting, positive change.<h4>About the team</h4>The Intensive Family Support teams work with families with multiple and complex needs who would benefit from intensive tailored support.Working in the home and local community, they support families to prevent escalation of need and progression to statutory services.<h4>About the role</h4>In this dynamic role, you’ll manage a caseload of families, delivering both one-to-one and group-based interventions in collaboration with partner agencies across Hertfordshire. Your work will be guided by tailored support plans designed to help families achieve sustainable outcomes.Key Responsibilities<ul><li>Provide direct, child-centred support to children and young people, while also empowering parents and carers.</li><li>Offer practical, hands-on assistance to improve family wellbeing and resilience.</li><li>Conduct home and school visits, building trusted relationships with families and professionals.</li><li>Facilitate group sessions such as parenting programmes and domestic abuse support groups.</li><li>Act as Lead Professional in coordinating and chairing Team Around the Family (TAF) meetings.</li><li>Work closely with a wide range of agencies including schools, housing services, Citizens Advice, health professionals, and specialist teams within Hertfordshire County Council.</li></ul><h4>About you</h4>Essential<ul><li>Experience working in a role delivering support to children, young people and their families.</li><li>Excellent communication skills are a must, and the confidence to initiate and participate in difficult conversations is an important aspect of the role.</li><li>Strong skills in building and maintaining relationships with children, families and other professionals.</li><li>Competence in using a variety of IT devices and software packages for producing reports and assessments.</li><li>Full UK Driving licence and regular access to a vehicle will be required.</li></ul>Desirable<ul><li>Experience of completing assessments would be beneficial.</li></ul>If you're ready to make a meaningful difference and thrive in a role that values compassion, collaboration, and creativity, we’d love to hear from you. Join us in helping families build brighter futures—one step at a time.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Sally.Lee@hertfordshire.gov.uk" target="_blank">Sally.Lee@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 3rd and 4th DecemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Family Intervention Worker

Job Title: Consultant Social Worker - 0-25 Children with Disability Family Help Starting Salary: £48,226 + £7,146 market enhancement per annum, progressing to £53,459 + £6,984 market enhancement per annum (plus welcome payment - terms apply) Hours: 37.0 Location: Hemel Hempstead - with travel countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>At Hertfordshire County Council, we have a bold ambition to deliver the best possible quality of life for every member of our community. We want people to enjoy a good level of physical and mental health. We want them to find exceptional employment opportunities, and we want them to enjoy all that this lovely borough has to offer, safe in the knowledge that they have a comfortable home in a great neighbourhood. These ambitions are particularly important to our innovative 0-25 Together Service, and it is within this team that you could find an opportunity like no other.The 0-25 Together Service is a fantastic example of what happens when likeminded people come together to deliver specialist services for disabled children, young people, young adults and their families. We want our service users to enjoy as much independence as possible, while reaching their full potential. We want them to be able to take part in their local community and find stability and fulfilment as they move into adulthood. Working in partnership with everyone who comes to us for support, we pride ourselves on being there for them as they settle into successful adult lives. <h4>About the role</h4>As a Consultant Social Worker, you will be based in our West Family Help Team, where you will play a pivotal role in supporting the Team Manager with the day-to-day operations of a busy and dynamic service. In addition, you will provide supervision and guidance to a small group of Family Practitioners, helping them deliver high-quality support to families.You will lead best practice and strengthen our commitment to supporting disabled children and their families. Our West Family Help Team works at the heart of this mission, providing practical and emotional support to families so that children can thrive. Your role will be essential in helping Family Practitioners deliver this support effectively and confidently.You will bring expert knowledge of the legal framework and the multi-disciplinary nature of our work, ensuring that interventions are safe, proportionate, and focused on achieving positive outcomes. Alongside managing a varied caseload, you will guide and supervise Family Practitioners, offering professional advice and reflective supervision to help them navigate complex situations and deliver high-quality family help.Your responsibilities will include:<ul><li>Assessing needs and circumstances across a diverse range of cases, balancing independence with safeguarding considerations.</li><li>Supporting Family Practitioners to implement creative, strengths-based approaches that empower families and build resilience.</li><li>Advising families and their networks on community resources and services that can make a real difference.</li><li>Collaborating with statutory and voluntary agencies to ensure joined-up support and great life outcomes for children.</li></ul><h4>About you</h4>Essential:<ul><li>Qualified Social Worker registered with Social Work England</li><li>Experience of working with children and young people</li><li>Knowledge of legislation, guidance, policy, and procedures</li><li>Ability to complete robust assessments &amp; to assess risk</li><li>Ability to work in a relationship-based way</li><li>Understanding of equality and diversity in Social Work</li><li>Ability to input and maintain accurate computerised information and records</li><li>Ability to work on own initiative managing and prioritising own workload under pressure and under the direction of the supervisor</li></ul>Desirable:<ul><li>Knowledge/experience of working with Disabled Children and Young People</li><li>Knowledge of legislation, guidance, policy, and procedure specific to Disabled Children and Young People</li></ul>In return, you’ll be part of a supportive team that values your expertise and invests in your growth with excellent learning and development opportunities to help you be the best you can be. This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Maxine.Samuel@hertfordshire.gov.uk" target="_blank">Maxine.Samuel@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 1st DecemberBenefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Consultant Social Worker - 0-25 Children with Disability Family Help

Job Title: Senior Service Finder - Transforming Care - Transforming Care Starting Salary: £38,220 progressing to £41,771 per annum Location: Stevenage or Hemel Hempstead with hybrid home working Contract Type: 3 year fixed term contract or secondment opportunity Directorate: Adult Care ServicesSecondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>About the team</h4>Join Us in Transforming Care for Disabled Adults in HertfordshireWe’re looking for a proactive Senior Service Finder to join our Community Commissioning for Disabled Adults team. This role is a key part of our mission to improve outcomes for people with complex needs across Hertfordshire.You’ll be working closely with the Transforming Care Team—a vibrant, multi-disciplinary group committed to personalised care, timely transitions, and collaborative working across health and social care.As a Senior Service Finder, you’ll support operational staff in the Adult Disability Teams and the 0-25 Together Service, helping to identify and secure person-centred housing and community-based services. Your work will directly impact the lives of people we support, helping them live more independently.You’ll be part of a wider strategic commissioning team that spans Adult Disability, SpecialistMental Health, Children’s Services, and inpatient settings, and you’ll collaborate with both internal colleagues and external partners—including housing providers, care agencies, and health professionals.This is an exciting opportunity to join an established but evolving team, where your ideas and expertise can help shape the future of care commissioning in Hertfordshire.<h4>About the role</h4>This is a highly skilled and fast-paced role reporting to the Complex Care Commissioning and Monitoring Officer.You will be responsible for identifying and commissioning services for individuals with complex hospital admission and discharge histories, as well as those at risk of admission.About the role:<ul><li>Managing a caseload of individuals aged 16+ with complex hospital admission and discharge histories, or those at risk of admission.</li><li>Identifying and commissioning bespoke, person-centred care packages, including costings and financial oversight.</li><li>Supporting discharge processes and representing the team in multi-agency meetings.</li><li>Liaising with providers to ensure quality support and negotiating care costs for individuals with Care Act eligible needs.</li><li>Attending inpatient reviews, Multi-Disciplinary Team meetings, and NHS England commissioner meetings.</li><li>Contributing to market shaping, service development, and milestone reporting.</li><li>Covering team duties during absences and managing urgent actions when needed.</li><li>Working closely with professionals across health and social care—including Adult Disability Services, 0–25 Together, Mental Health, Specialist Learning Disability Service, and integrated health commissioners.</li><li>Analysing internal data to support commissioning decisions and resolve financial queries.</li><li>Responding to complaints, managing conflict, and escalating issues appropriately.</li></ul>Other benefits include<ul><li>Opportunities for professional development and career advancement.</li><li>A supportive and inclusive work environment.</li><li>The chance to make a meaningful impact in the lives of individuals in need of care.</li><li>Supportive and friendly management team and peers.</li></ul><h4>About you</h4>Essential:<ul><li>Proven experience in both health and social care settings.</li><li>Full driving licence</li><li>Strong leadership, communication and project coordination skills.</li><li>Confident working with diverse teams, professionals, commissioners, and providers—able to challenge constructively.</li><li>Ability to interpret individual needs and translate them into service plans.</li><li>This role involves working across key HCC sites and in patient settings access to a vehicle and the ability to travel is essential.</li><li>Excellent organisational, IT, and time management skills.</li><li>Proficient in Microsoft Office and familiar with Liquidlogic systems (ACSIS).</li><li>Service development and provider engagement, with confidence in negotiating and influencing skills.</li><li>Data recording and presentation to support strategic planning.</li></ul>Desirable:<ul><li>Understanding of funding streams (e.g., s117 aftercare, waivers, client contributions).</li><li>Demonstrated ability to manage complex cases and multi-agency coordination.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Kit.whiting@hertfordshire.gov.uk" target="_blank">Kit.whiting@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Senior Service Finder - Transforming Care

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1662/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1663/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1664/HSM_-_Housing_Solutions_Manager.docx" target="_blank">HSM_-_Housing_Solutions_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1665/HSM_-_Housing_Solutions_Manager.docx" target="_blank">HSM_-_Housing_Solutions_Manager</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Housing Solution Manager (Ref: HSM)
Salary £46,233.72
This is an exciting opportunity for an enthusiastic individual to lead the Housing Solutions Team at Broxbourne Council. We are looking for an experienced manager to join the team to deliver an excellent homelessness prevention and housing advice service. The team is busy and forward-thinking, always looking to secure the best possible solutions for households with housing needs, and needs a strong leader with the same aims.
The role will lead the team to support those at risk of homelessness to resolve their housing needs and find settled accommodation for homeless households. Providing leadership and strategic oversight of service delivery, as well as ensure the smooth day to day running of the service, this role is vital to the success of the Council’s objective to minimise homelessness.
You will be responsible for leading the team that assesses homelessness applications and provides effective housing advice. This means you need experience in applying housing law and policy to individual cases through careful assessment of circumstances, investigations and enquiries in, carried out in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group. You will be working with residents of Broxbourne Borough that are experiencing housing need, so experience supporting vulnerable people and families is essential, as is the ability to converse at ease with members of the public.
If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, with specific housing related experience and/or qualification an advantage. Training will be provided, particularly in relation to Council specific policies, as well as safeguarding protocols. Experience in a busy and varied customer facing role, dealing with vulnerable or disadvantaged people is desirable. More importantly, you will demonstrate your commitment to working collaboratively as part of the wider housing team to help local people and families and make a difference to their lives.
A full driving licence would also be advantageous.

This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). 
The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 11 December 2025 quoting the above reference.

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a>
Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Housing Solutions Manager

Job Title: Fraud Investigator Starting Salary: £34,433.76 opportunity to progress to £37,280 per annum per annum (pro rata for part time) Hours: 37.0 Location: Stevenage/Hybrid Contract Type: Fixed Term/End date 31/03/2027 Directorate: Resources<h4>About the team</h4>We are recruiting for a Fraud Investigator to join our highly respected, award-winning Anti-Fraud Service in Hertfordshire.At the Shared Anti-Fraud Service (SAFS), we protect the public purse from the ever-present threat of fraud. Our dedicated team of fraud and financial investigators, intelligence officers, and data analysts work tirelessly to combat fraud in partnership with councils, housing providers, the DWP, HMRC, and the Police.Working across Hertfordshire and Bedfordshire, we deliver a comprehensive criminal investigation service, provide expert advice and guidance on fraud and corruption, carry out proactive counter-fraud exercises, utilise advanced data analytics, and deliver training and awareness sessions.Whilst the team is based at our Stevenage Offices, we have a very flexible approach enabling us to work from anywhere, encouraging a healthy work life&nbsp;<h4>About the role</h4>This role is for a Fraud Investigator within our Volume Team, requiring someone who can manage a high-volume caseload, meet demanding targets and timescales, and deliver excellent outcomes for our partners.&nbsp;We are seeking a self-motivated and driven individual—whether you’re looking for a career change or aiming to develop your existing skills in fraud prevention, detection, and investigation.As part of our counter-fraud operations, you’ll gain hands-on experience investigating a wide range of allegations, including housing, council tax, education, blue badge, insurance, and social services fraud.Working alongside experienced investigators, you will undertake tasks such as:<ul><li>Collating evidence and maintaining records in compliance with CPIA 1996</li><li>Conducting PACE-compliant interviews with witnesses and suspects</li><li>Analysing data and presenting findings in clear, comprehensive reports</li></ul>You’ll learn and grow quickly, developing the skills and knowledge needed to lead your own criminal and civil investigations and prepare case files for legal action.&nbsp;The role demands strong interpersonal skills—both written and verbal—and the ability to engage effectively with officers at all levels, often in challenging situations, to identify offences and secure evidence. While you’ll be part of a supportive team, you’ll also need to work independently and make sound decisions under pressure.&nbsp;For candidates not already ACFS-qualified, we offer the opportunity to complete the IIA Practitioner Level 4 apprenticeship standard and Accredited Counter Fraud Specialist training, supporting your professional development.<h4>About you</h4>Essential:<ul><li>Ability to travel across Hertfordshire and Bedfordshire</li><li>Competent in using Microsoft Packages (Word Excel Outlook)</li><li>Ability to handle sensitive and confidential information with integrity</li><li>Ability to manage a high-volume caseload and meet demanding targets and deadlines</li><li>Good communication skills at all levels, both written and verbal, to engage effectively with officers, partners, and stakeholders</li><li>Commitment to continuous learning and professional development</li></ul>Desirable:<ul><li>ACFS / PIP or equivalent</li><li>Experience in Local Government</li><li>Experience in law enforcement</li><li>Ability to conduct PACE-compliant interviews with witnesses and suspects</li></ul>.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Regulatory Services, level REG9 job profile. Please locate this via:Job profiles - Regulatory servicesTo hear more about this opportunity please contact <a href="mailto:Paula.hornsby@hertfordshire.gov.uk" target="_blank">Paula.hornsby@hertfordshire.gov.uk</a> or <a href="mailto:darren.bowler@hertfordshire.gov.uk" target="_blank">darren.bowler@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 10th and 12th December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Fraud Investigator

Job Title: Community Support Worker Starting Salary: £25,583 progressing to £28,142 per annum Hours: 37 per week Location: Hertfordshire Contract Type: Fixed Term until March 2027 Directorate: Public Health<h4>About the team</h4>Are you passionate about making a difference in your community? Are you a driver who enjoys engaging with people from all walks of life? We’re looking for a friendly, reliable, and community-minded&nbsp;Community Support Worker/Driver to join our team and help deliver health improvement services across Hertfordshire via the&nbsp;Better Health Bus.<h4>About the role</h4>As a Community Support Worker/Driver for the Better Health Bus, you will be joining the successful and highly regarded Public Health and Community Protection Team at Hertfordshire County Council. You will be responsible for safely operating the Better Health Bus and supporting its mission to improve health and wellbeing and tackle health inequalities across Hertfordshire.The Better Health Bus is a 3.5 tonne bespoke minivan with two clinic rooms, from which a variety of health and wellbeing services are delivered. Alongside driving the vehicle, you’ll be the welcoming face of the service, meeting and greeting members of the public, asking them about their health needs and signposting them to relevant local health and wellbeing services.When the Better Health Bus is not scheduled to attend an event, you will support with restocking and refuelling the vehicle, and other ad hoc tasks to assist the Public Health team. You may also be required to attend other community events alongside colleagues.Key Responsibilities<ul><li>Drive the Better Health Bus to and from scheduled locations across Hertfordshire (from its base in Welwyn Garden City)</li><li>Complete daily and weekly vehicle checks</li><li>Ensure the vehicle is maintained, clean, and roadworthy</li><li>Drive the vehicle to both planned and unplanned maintenance appointments</li><li>Support the team with set up and pack down for events (may involve manual handling tasks)</li><li>Welcome and engage with members of the public visiting the bus</li><li>Provide basic information and signposting to community services, health improvement programmes, and local support organisations</li><li>Maintain accurate records of visits and interactions as required</li></ul><h4>About you</h4>Essential:<ul><li>A valid UK manual Driving Licence (D1 category desirable)</li><li>Confident, approachable, and able to communicate effectively</li><li>Experience working/volunteering with the public or in a community-facing role</li><li>Committed to promoting health equity and supporting underserved communities</li><li>Ability to meet the physical demands of the role (including crouching, bending and manual handling of equipment)</li><li>Flexible and willing to work evening and weekends when required</li></ul>Desirable:<ul><li>Experience driving larger vehicles</li><li>Knowledge of local health and community support services</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC6 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Emily.Clarke@hertfordshire.gov.uk" target="_blank">Emily.Clarke@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 10th December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Community Support Worker/Driver

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1584/Revenues_and_Benefits_Manager__post_no_3458__Nov_2025.doc" target="_blank">Revenues_and_Benefits_Manager__post_no_3458__Nov_2025</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are seeking a Revenues and Benefits Manager to lead and manage the day to day operation of our Revenues and Benefits services covering council tax, business rates, housing benefit and council tax support. You will ensure the efficient collection of local taxation, the accurate assessment of benefit claims and the timely recovery of arrears and overpayments.
You will also oversee government returns, performance reporting and service improvement initiatives, working closely with the Assistant Director of Finance to deliver high quality strategic and operational outcomes. A key part of the role will involve managing and developing our Civica Open Revenues system, ensuring data integrity, compliance with GDPR and PSN requirements and maximising efficiency through system improvements.
In addition, you will act as the council’s expert on revenues and benefits legislation, providing expert advice to members and senior officers, representing the council at tribunals and user groups and contributing to the wider financial strategy and leadership of the organisation.
About You
We are looking for an experienced and motivated leader with a strong background in Revenues and Benefits. You will ideally be a qualified member of the IRRV or bring extensive equivalent management experience and have a deep understanding of the relevant legislation, policy and operational best practice. You will bring proven experience of managing teams, setting performance targets and delivering excellent results in a complex and busy environment.
Your ability to communicate clearly, manage change effectively and inspire confidence will be key to your success. You will also have strong IT and analytical skills, ideally with knowledge of the Civica Open Revenues system. Most importantly, you will be customer focused, adaptable and committed to developing a service that is both efficient and empathetic, particularly in meeting the needs of vulnerable residents.
We welcome applications from candidates who share our values of integrity, collaboration and service excellence.
The post is offered on a permanent, full time basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Government Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave - accrue extra hours &amp; exchange for up to 2 days leave per month</li>
</ul>
<ul>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
The Council operates a hybrid working system where employees may work up to three days per week from home.
If you are ready to lead a high performing team and help shape a forward thinking, community focused Revenues and Benefits service, we would love to hear from you.
Closing date: &nbsp;Monday 1st December
Please note: this vacancy may close early depending on the volume of suitable applications received, so we encourage you to apply at your earliest opportunity.
No Agencies – Direct Applications Only

Hertsmere Borough Council

Revenues & Benefits Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1595/3_-_CUSTOMER_SERVICE_ADVISER_June_2014.doc" target="_blank">3_-_CUSTOMER_SERVICE_ADVISER_June_2014</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
An opportunity has arisen within our Customer Service team for a part-time Customer Service Adviser. In this front-facing role, you’ll be a key point of contact for residents and visitors, representing Hertsmere Borough Council with professionalism and empathy.
You’ll handle a wide variety of enquiries across all council services by phone, email, and in person, delivering a high standard of customer service at all times. The role requires excellent interpersonal and communication skills, along with the ability to work independently, remain calm under pressure, and meet performance targets.
What we offer:
<ul>
<li>27 – 32 days annual leave (pro rata), depending on length of local government service</li>
<li>All bank holidays off</li>
<li>Local Government Pension Scheme</li>
<li>Free gym membership</li>
<li>Cycle-to-Work scheme and free Beryl Bike rides for staff</li>
<li>Free wellbeing benefits (including lunchtime yoga, flu jabs, and health MOTs)</li>
<li>Employee Assistance Programme</li>
</ul>
This post is offered on a permanent, part-time basis, working 22.5 hours per week, Monday to Friday, 9.30am-2pm (other working pattern could potentially be considered by the manager, such as 3 full days per week, depending on business needs).
If you're passionate about helping others and thrive in a fast-paced environment, we’d love to hear from you.
Closing Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10am, Monday 1st December

Customer Service Adviser (Part Time)

Job Title: Advanced Practitioner Starting Salary: £48,226 progressing to £53,459 per annum Hours: 37 Location: Farnham House, Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Are you passionate about safeguarding the rights of vulnerable individuals and ensuring compliance with the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS)? An exciting opportunity has arisen within the Deprivation of Liberty Safeguards Team, which requires a full time Advanced Practitioner to support the Hertfordshire Supervisory Body. You will be a qualified and experienced Best Interests Assessor.As one of three Advanced Practitioners, you will provide leadership in the role of Best Interests Assessor for the council. This position involves undertaking complex Best Interests assessments and offering supervision and mentorship to both qualified and trainee Best Interests Assessors employed by the council and partner organisations.<h4>About the role</h4>As one of three Advanced Practitioners, you will play a pivotal role in leading and shaping Best Interests practice across the council. Your responsibilities will include:<ul><li>Undertaking complex Best Interests assessments on behalf of the Supervisory Body.</li><li>Ensuring compliance with DoLS and supporting the wider council in applying legislation relating to Community Deprivation of Liberty.</li><li>Facilitating and leading Best Interests Assessor Forums to share best practice and drive continuous improvement.</li><li>Working with care providers to enhance their understanding of the DoLS process.</li><li>Scrutinising assessments to ensure they meet all legal requirements and completing authorisation documentation.</li><li>Leading and delivering training sessions within Hertfordshire County Council and representing the Supervisory Body at external events.</li></ul>You would be joining an excellent team, receive regular supervision and will have training opportunities to keep your skills and knowledge up to date<h4>About you</h4>Essential:<ul><li>Qualified Social Worker, Nurse, Occupational Therapist or Clinical Psychologist</li><li>Qualified BIA (Best Interests Assessor)</li><li>In-depth knowledge of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards 2009,</li><li>An understanding of the implications of developing case law.</li></ul>Desirable <ul><li>Previous experience in a leadership or mentoring role, such as supervising other BIAs or leading peer support groups.</li><li>Familiarity with triaging cases and prioritising workloads effectively in high-pressure environments</li><li>Experience of the court of protection process including drafting reports for Section 21A appeals or other legal proceedings.</li><li>A proactive approach to personal development, including keeping up-to-date with relevant legislation, case law, and best practices.</li><li>Strong advocacy skills to champion the rights and best interests of individuals who may lack capacity.</li><li>Ability to foster positive working relationships and collaborate effectively with stakeholders.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:carolyn.mcintosh@hertfordshire.gov.uk" target="_blank">carolyn.mcintosh@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Advanced Practitioner

Job Title: Advanced Practitioner Salary:&nbsp;£48,226 progressing to £53,460 per annum Hours: 37 Location: Hemel Hempstead Contract Type: Permanent/Fixed term or secondment Directorate: Adult Care ServicesAre you passionate about making a difference in healthcare?We are seeking an experienced and dynamic Advanced Practitioners to join our teams at Hertfordshire County Council. This is an exceptional opportunity to advance your career while contributing to the health and well-being of our community. With state-of-the-art facilities and a supportive professional environment, we are committed to providing the highest standard of patient care.<h4>About the role</h4>As an Advanced Practitioner, you will lead on peer developmentand practice, supports and supervise staff to develop their skills and knowledge in line with related legislation including The Care Act and Hertfordshire’s Connected Lives principles to contribute to the ongoing development of the service.Advanced Practitioners are responsible for delivering high quality statutory social care including recognising safeguarding, delivering assessment, supervision and care management functions as well as developing innovative, creative community solutions.Advanced Practitioners are pivotal in developing links with the local community through undertaking multi-agency work with partner organisations, providers, professionals, individuals, families, and carers.There is responsibility for ensuring that all statutory health and social care responsibilities are met and delivered to a high standard including safeguarding, assessment, supervision, and care management functions.We are re-energising our adult social care model of Connected Lives approach that has a strong ethos of strength-based working, identifying personal goals and ensuring personal, family and community resources are utilised to achieve positive outcomes for people.<h4>Our teams</h4>Older Peoples Team West Three Rivers Locality Team 37 hours per weekThe Older Person Service is a dynamic service that works across the community under the Care Act to safeguard, assess, plan support and review adults and cares with long term health and social care needs. We have a range of teams within Older People services, including locality based teams, both residential and community reviewing teams, crisis intervention and prevention of hospital admission teams, and sensory services. We can offer Hybrid working arrangements, flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, as well as promote your continuous Learning &amp; Development.Other Advanced Practitioner vacancies may arise in other teams, therefore we encourage you to submit an application if you meet the criteria, to be considered for future vacancies and we will contact you.<h4>About you</h4>You’ll be a qualified social worker with a minimum of 2 years post qualifying experience. In addition, you will also need the following: Actively undertakes a specialist role i.e. Moving and Handling Practitioner, Practice Educator, Approved Mental Health Practitioner, Best Interest Assessor - or agreement to undertake a specialist role within the first year of the role.You will have extensive knowledge and experience in the field of adult social care, with an emphasis on safeguarding practice and related legislation. You will have the ability to manage competing service priorities and a sound grasp of current legislation, personalisation agenda and meeting the business objectives of the department. Demonstrating management potential, you will have excellent all-round communication and negotiation skills working with the Statutory, Voluntary and Independent sector partners.You will adhere to Hertfordshire’s Connected Lives Practice Principles by ensuring that people are supported to maintain their independence and receive person-centred care and support. You will utilise your knowledge of the Care Act 2014, Mental Capacity Act 2005, and other social care legislation, to manage the most complex cases. You will use of your advanced knowledge and experience to support other members of the team and the management team to ensure good practice. You will develop close working relationships with hospital staff and care providers to ensure effective care planning and balance the use of resources.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.This job role is within the Health &amp; Social Care, level 12 job profile. Please locate this via: Job profiles - Health and social careSecondment The vacancy within the Hertsmere Team - Fixed term to January 2026 is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>To hear more about this opportunity please contact <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a> for an informal discussion about the role.Benefits of working for us Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

<h4>About the role</h4>Whether you’re an experienced professional, a newly qualified graduate or someone with a passion for caring,these roles present a fantastic opportunity for you to develop your career in adult social care.Through some of our fantastic development opportunities our staff have been able to complete sponsored degree courses (dependent on need and entry requirement criteria) and have gone on to become social workers or occupational therapists.VacanciesTransfer of Care Hub East - Farnham House, Stevenage 37 hours per week&nbsp;Based in Farnham House, Stevenage,&nbsp;you will work as part of a busy Transfer of Care Hub, completing social care assessments to ensure that people are discharged in a safe and timely manner. You will adhere to Hertfordshire’s Connected Lives Practice Principles by ensuring that people are supported to maintain their independence and receive person-centred care and support. You will develop close working relationships with hospital staff and care providers to ensure effective care planning.&nbsp;Transfer of Care Hub East – Emergency Discharge Lister Hospital, Stevenage 37 hours per week&nbsp;You will work as part of a busy integrated hospital discharge team at Lister Hospital, completing social care assessments to ensure that people are discharged in a safe and timely manner. You will adhere to Hertfordshire’s Connected Lives Practice Principles by ensuring that people are supported to maintain their independence and receive person-centred care and support. You will develop close working relationships with hospital staff and care providers to ensure effective care planning.About youYou will be responding to those in need of social care support and undertaking the required work in accordance with the Care Act 2014 and Mental Capacity Act 2005.We seek CCO's who excel at engaging with people, promoting inclusive community options, and supporting a self-directed approach while maximising universal services. Our ideal candidates are resilient, robust, imaginative, and reflective. As a small team, we collaborate cohesively to achieve our outcomes, and we’re committed to smart and flexible working.Essential criteria<ul><li>The team is community based and you must have a full UK driving licence and regular access to a vehicle for working purposes</li><li>Experience of working in social care</li><li>Some weekend work is required</li></ul>This job role is within the Health and Social Care Level 8 job profile. Please locate this via: Job profiles - Health and social careThese are ongoing vacancies and applications will be considered as and when received. For an informal discussion and more information please contact: <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information </h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Community Care Officer

Job Title: Inclusion Specialist - Deaf and Hearing Support Service Starting Salary: £31,537 progressing to £34,434 pa pro rata Hours: 22 hours per week, term time only Location: Hemel Hempstead - with flexible working Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Do you enjoy working closely with families to enable deaf children to thrive? Can you offer a supportive and knowledgeable professional presence in homes and settings whilst working collaboratively with Qualified Teachers of Deaf Children and Young People? You can play a part in Hertfordshire’s vision to deliver services that have positive outcomes for the community, striving to empower citizens and communities, who are at the centre of everything we do.&nbsp; Our well-established service is looking for an Inclusion Specialist to join the Deaf and Hearing Support Service to work with deaf children, young people and their families to deliver services to meet their needs.<h4>About the role</h4>You will work within the Deaf and Hearing Support Service to:• Offer one-to-one home visits with parents to accurately assess their needs and offer them family centred support in parenting a deaf baby.&nbsp; • Help to set up parent support groups for deaf babies and children.&nbsp; • Encourage and support parents in maintaining parent led groups.&nbsp; • Provide information, advice and guidance to families about communication choices to support language acquisition. • Collaborate with other practitioners in the team around the child in order to support the best outcomes for the child and the family.&nbsp; • Be able to present to groups of both parents and professionals.This role involves actively taking on board the views of the people of Hertfordshire, respecting the diversity of communities and acting on their feedback to improve their access to deaf services. Therefore, you’ll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload.<h4>About you</h4>Essential:<ul><li>Experience working with families, ideally including deaf children.</li><li>Comprehensive knowledge and practical application of safeguarding procedures, confidentiality, and data protection.</li><li>Strong understanding and experience of child development.</li><li>Clear grasp of family-centred practice principles.</li><li>Good knowledge of language development and acquisition.</li><li>Ability to work both independently and collaboratively within a team.</li><li>Good organisational skills and ability to manage your workload effectively.</li><li>Excellent communication skills with people of all backgrounds.</li><li>Experience in accurate record-keeping and using databases, with a solid understanding of data protection protocols.&nbsp;</li></ul>Desirable:<ul><li>Knowledge of British Sign Language (BSL) Level 1 is desirable, or a willingness to learn.&nbsp;</li></ul>Join us in making a meaningful difference – providing individualised support to deaf children and families in their homes and signposting them in times of need. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Helen.Cromack@hertfordshire.gov.uk" target="_blank">Helen.Cromack@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 15th December tbcBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Inclusion Specialist - Deaf and Hearing Support Service

Job Title: Driver/ Equipment Installer Starting Salary: £25,185 progressing to £26,403 per annum Hours: 37 hours per week Location: Welwyn Garden City Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Hertfordshire Equipment Service (HES) provides health and social care equipment to disabled and vulnerable service users and patients across Hertfordshire. From bath boards to hospital beds and grab rails to gantry hoists, the equipment HES provides enables Hertfordshire residents to remain living independently in their own homes or supports them and their carers by providing equipment which enables them to be discharged from hospital.<h4>About the role</h4>Our service is growing and very much in demand, and we are looking for a technician to join our busy team, delivering and installing items of equipment within client’s homes. We’re looking for people who can work flexibly and as part of a team here at Hertfordshire Equipment Service which intern supports NHS and social care colleagues in working across seven days. Must be able to drive a 3.5T vehicle and used to heavy or cumbersome equipment to deliver and fit.The working pattern will beMonday to Friday - You will also work one Saturday in every 4 weeks and get a day off during the week, or paid over time.Or&nbsp;Tuesday to Saturday<h4>About you</h4>Essential:<ul><li>Full Driving Licence with either D1, C1, C, B or BE category</li><li>Demonstratable practical abilities</li><li>Empathy to provide high levels of customer service</li></ul>Desirable:<ul><li>Experience of installing specialist equipment desirable</li><li>Customer Service</li><li>Face to Face client interaction</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS5 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:lorraine.davis1@hertfordshire.gov.uk" target="_blank">lorraine.davis1@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: This is an ongoing advert and applications will be reviewed as and when received and interviews arrangedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Driver/ Equipment Installer

Job Title: Head of Procurement Starting Salary: £72,268 progressing to £80,062 per annum Hours: 37 per week Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Are you an ambitious procurement professional keen to lead and inspire a busy procurement team? Do you thrive on managing through change?This is an exciting opportunity to lead a high performing procurement team which provides strategic advice and tender management services to all departments within Hertfordshire County CouncilYou will guide a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, detailed technical support for above UK threshold tenders, and advice on national frameworks and quotation procedures.You will act as a strategic adviser to major procurements, working closely with colleagues in the Commercial Law team.The council has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services and you will play a key role in continuing to improve the service.<h4>About the role</h4><ul><li>You will ensure the provision of quality advice to new procurements, support negotiations with suppliers, and champion a commercial approach.</li><li>You will develop and maintain a corporate procurement strategy, defining the council’s ambitions in local economic development, social value and sustainability</li><li>You will ensure that the council’s contract regulations are maintained and improved regularly, and in line with any changing legislation / govt. guidance.</li><li>You will ensure the council continues to be compliant with UK procurement legislation, including the requirement for transparency notices</li><li>You will promote best practice procurement across the council and support the development of commercial, procurement and contract management skills.</li><li>Reporting to the Director of Finance, and as a member of the leadership team of the Finance Department, you will work with senior colleagues to ensure the council’s contract spend is effective and well managed</li><li>You will ensure effective systems are in place to support procurement activities, including eTendering, data analysis, data transparency and financial risk management.</li><li>You will represent the council at local, regional and national level to promote Hertfordshire and act as a conduit for good practice nationally to be brought back into the council</li><li>You will represent the council as required in the transition period of the local government reorganisation process, working collaboratively with colleagues in district and borough procurement to shape strategic direction and develop new structures and delivery mechanisms</li><li>You will use your excellent communication skills to lead and manage this service, provide inspirational leadership, as well as contribute towards broader strategic objectives.</li></ul><h4>About you</h4>Essential &nbsp;<ul><li>Educated to degree level with a recognised professional qualification (e.g. CIPS (Chartered Institute of Procurement and Supply) Level 6)</li></ul>or<ul><li>A proven leader in public sector procurement with a comprehensive understanding of relevant procurement legislation</li><li>Demonstrable ability to lead, manage and motivate staff, as well as drive and implement best practice</li><li>Ability to translate strategic business objectives into targeted projects and deliverables, with particular focus on delivering savings from the council’s third party spend</li><li>Ability to build effective teams and relationships and to support others in developing and achieving their personal, professional and organisational goals</li><li>Ability to communicate clearly and concisely orally and in writing to a range of audiences and the ability to listen and respond to feedback</li><li>Ability to develop and manage effective relationships with internal and external partners on a range of issues, including local government reorganisation</li><li>Ability to encourage innovative approaches to delivery of services to improve cost effectiveness and quality levels, embracing the use of new technologies such as AI</li></ul>Desirable <ul><li>Wide ranging knowledge of local government and health service organisations, priorities, delivery models etc.</li><li>Broad knowledge of current issues facing the local government sector and Hertfordshire County Council particularly</li><li>Experience of developing strong personal professional networks</li><li>Budget management experience</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Organisational Leadership, level LDR15 job profile. Please locate this via:Job profiles - Organisational LeadershipTo hear more about this opportunity please contact <a href="mailto:Steven.Pilsworth@hertfordshire.gov.uk" target="_blank">Steven.Pilsworth@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 9th December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.





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Head of Procurement

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Estates Team Leader (P01506) £55,051 to £58,445 inclusive of outer fringe allowance per annum 37 hours per week (hybrid) Reporting to the Assistant Director (Regeneration and Economic Development) and forming an integral part of the Council’s Regeneration and Economic Development Team, your role will be to manage the Council’s Estates Team. The Council’s commercial property portfolio comprises a range of neighbourhood and town centre retail units, industrial estates, offices and community assets and generates an income of £5.5 Million per annum. In addition to managing this portfolio, with a view to maximising occupancy and revenue income, the Estates Team are also responsible for negotiating covenant releases, disposals, acquisitions, freehold reversions and leasehold extensions and for providing landlord and tenant advice to various internal departments. You will need to have a strong Landlord and Tenant background and significant commercial valuation experience as well as knowledge on all relevant areas of legislation, in particular the Landlord and Tenant Act 1954. You will manage a team of surveyors and support officers as well as external contractors and you will also deputise for the Assistant Director (Regeneration and Economic Development) as necessary. The role would suit a dynamic, results orientated individual used to working in a target driven environment. You will have excellent communication, negotiation, interpersonal, problem solving and IT skills and will have a flexible approach to work. Experience of commercial lease renewals and rent reviews is essential while experience of working in both public and private sectors is desirable. The ability to converse at ease with members of the public, professionals and elected members as well as the ability to provide advice in accurate written and spoken English is essential. Flexible working is available with the opportunity to work from home for up to two days per week. We offer a unique and attractive working environment in the heart of Welwyn Garden City with access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance. Flexible working is available with the opportunity to work from home for up to two days per week. You can also see our full list of employee benefits on our careers site here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for. We do not offer sponsorship for employment in the UK. Closing date for applications is 30 November 2025. Remote assessments will take place on 4 December 2025. Face to face interviews will be held on 10 and 11 December 2025. Keywords: Welwyn Hatfield, local government, estates management, property management, regeneration, commercial property, tenant law

Welwyn Hatfield Borough Council

Estates Team Leader (P01506)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1225/CIVIL_ENFORCEMENT_OFFICER_July_2025__post_no_5146_5147_5148_5155_.docx" target="_blank">CIVIL_ENFORCEMENT_OFFICER_July_2025__post_no_5146_5147_5148_5155_</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Hertsmere Borough Council are recruiting for a Civil Enforcement Officer to join our existing team.
You will be required to patrol the streets and car parks and to carry out enforcement against illegally parked vehicles.&nbsp; You will also provide advice to members of the public and check that parking machines and equipment are in good working order.
The successful applicant will enjoy working outside and will be someone who can deal with members of the public in a helpful and diplomatic manner.&nbsp; You will need to use computerised equipment and personal safety equipment and gain an understanding of the legal requirements of the job.&nbsp; Applicants need to have a clean driving licence and access to a vehicle for work purposes.&nbsp; Full training will be given so previous experience in a similar role is not essential.
The post is offered on a full time permanent basis (36 hours per week). Your working week will include some Saturday, Sunday and early evening working. There will be an enhanced rate for Sunday working and some opportunities for overtime.
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
Closing date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monday 1st December&nbsp;2025, 10am

Civil Enforcement Officer

As a Support Worker for Young Persons at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals. What you'll do In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies. What you'll need • Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering • Strong communication skills and the ability to build positive relationships with young people and external partners • A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives • Confidence to work independently (including lone working) and collaboratively as part of a team • Good IT literacy, including the use of Microsoft Office and data entry systems Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer • 25 days’ annual leave plus bank holidays • Two paid volunteering days each year • Flexible benefits scheme, including family-friendly options and discounts • 4x salary life assurance • Up to 10% pension contribution • Comprehensive training and development Important Information This role requires an enhanced DBS check. The successful candidate will have a full and clean driving licence as well as their own vehicle as the role does involve working across two services, which will require driving. Your eligibility - you must be eligible to work in the UK and able to work the full contracted hours of 37.5 hours per week. Unfortunately, we are unable to offer visa sponsorship, so we can only consider applications from candidates who meet both requirements. If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> Please read before applying: We may close this advert before the advertised closing date, depending on the number of applications received. First stage interviews for this role will be taking place on 01/12/25. Second stage interviews will be taking place on 08/12/25.





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Peabody

Support Worker - Young Persons 

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Housing Estates Services Support Officer (RP0017) Fixed Term Contract to December 2026 Starting salary £27,544 with progression to £29,383 through annual increments subject to satisfactory service 37 hours per week (hybrid working) We have an exciting opportunity for a Housing Estate Services Support Officer to join our team. At Welwyn and Hatfield Borough Council we work hard to improve the lives and wellbeing of our tenants and leaseholders through a sense of community where people feel safe in their neighbourhoods and which they can enjoy and take pride in. The focus of this role will be the management of administration tasks, taking customer calls and writing letters and emails within the office. You will be assisting the Housing Estates Services Manager and Neighbourhood team with onsite inspections and contract management across Welwyn and Hatfield. You will be a motivated individual, customer focused and proactive. You will provide a high-quality administration service to support the delivery of the neighbourhood and estate management functions across the borough. We are looking for someone who understands what great customer service involves and a commitment to delivering outstanding results. You will be able to work collaboratively and build successful working relationships with key stakeholders, partners and customers. We are looking for someone with experience of working in the housing sector, helpdesk environment or a similar customer facing role with strong customer care skills. You will have delivered a high standard of customer service and demonstrated initiative and problem-solving skills. Prioritise workload to meet deadlines but flexible enough to meet the needs of the business is essential. You will have good IT skills and have experience of raising and processing orders. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. A full UK driving licence and have access to a vehicle. You will be required to attend the office four days a week, with one day working at home, depending on service needs. Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> If you are passionate about helping people and enjoy working in a fast-paced environment alongside a great team – we want to hear from you. We do not offer sponsorship for employment in the UK. Applications close on 23 November 2025 Remote assessments will be held on 27 November 2025 Face to face interviews will be held on 2 December 2025 Keywords: Welwyn Hatfield Borough Council, local government, housing, administration, tenants, leaseholders, stakeholders, neighbourhoods, estates

Housing Estates Support Officer (RP0017)

Job Title: Business Support Senior Officer - Services for Young People Starting Salary: £27,693.72 opportunity to progress to £31,021 per annum per annum (pro rata for part time) Hours: 37.0 Location: Watford Contract Type: Fixed Term/End Date September 2026 Directorate: Resources<h4>About the team</h4>This is a fixed term contract / secondment opportunity until the end of September 2026. The opportunity exists due to the secondment of the current post holder to a more senior role within Business Support.We are looking for a Senior Business Support officer to work as part of a team of business support staff providing administration and business support to the Watford, Three Rivers and Hertsmere Services for Young People Team. Services for Young People are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire and work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.<h4>About the role</h4>The role is varied and would provide a full range of reception / front of house, administrative, finance and senior office duties (including oversight of the work of the wider team) to support the full offer to young people at our Young People’s Centres based in the Watford / Three Rivers district.The role is primarily office based (Apsley / Watford base) and will require the ability to travel across several HCC sites in the Watford / Three Rivers / Hertsmere area<h4>About you</h4>Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Experience in taking notes would be beneficial</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:Audrey.delaney@hertfordshire.gov.uk" target="_blank">Audrey.delaney@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Senior Officer - Services for Young People

Job Title: Strategic Asset &amp; Estates Manager Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 per week Location: Stevenage with hybrid working opportunities. Travel across the county will be required Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Property team are part of the Resources Directorate at Hertfordshire County Council, and we support all Service teams with their property requirements.We are recruiting for two roles, within the Strategic Asset Management &amp; Estates team, that take responsibility for different Service areas:<ul><li>Children’s Services portfolio - supports HCC’s Children’s Services in the estate management of its assets for those aged 0-18 years including schools, children’s / family centres, preschools. The team also provides support in the delivery of projects for new schools, expansions and new provisions for all sectors of the schools’ portfolio. Including input regarding new schools into Section 106s and academy conversions.</li><li>All Other Services portfolio - including fire stations, registration offices, libraries, household waste recycling centres, supported living, care homes, day centres, highway depots, corporate offices and vacant properties.</li></ul>These roles manage the teams, which have a mix of Estates Officers and Asset Officers and commissions the council’s property managing agent. The Children’s Services team oversees the management of 4 individuals. Whilst the All Other Services team oversees the management of 6 individuals.Each officer covers a geographical area providing support to the different internal clients for that area, supported by the Senior Assets Officers and Team Leader.Please specify if you wish to be considered for the ‘Children’s Services role’, ‘All Other Services role’ or ‘Both’ when you submit your application.<h4>About the role</h4><ul><li>You will be involved in working on a varied portfolio and will be responsible for the professional and strategic management of property assets to support the delivery of the Council’s Services.</li><li>The role will be required to provide professional property advice on land and property matters in line with RICS standards and the County Council’s protocols.</li><li>Responsibility for landlord and tenant activities (including rent reviews, lease renewals and lease regears), project work, strategic consultancy, professional estates advice to colleagues and other stakeholders, estate, asset and property management.</li><li>You will be required to provide instruction and manage our external property management consultants (and other external consultants as required), as well as be expected to liaise and work closely alongside colleagues in our Legal Services, Facilities Management, Development and Planning, Finance, and our service teams to ensure the best possible property solution is delivered. You will also oversee the process of gaining approvals within a political arena.</li><li>You will manage, support and develop a team of individuals who have responsibility for property transactions and data, maintaining relationships with Service teams to ensure properties are fit for purpose and to look for opportunities to improve asset utilisation.&nbsp;</li><li>Although the teams are well established you will use your professional insight to contribute to corporate policies, providing specialist advice and you will also have the opportunity to shape new policies and procedures that reflect best practice, address emerging risks, and capture new opportunities.</li><li>Under the current financial environment there is a drive to support the wider County Council budgets through efficient and effective use of property assets.&nbsp; You need to have lateral vision and a strategic approach including looking at opportunities to generate and maximise revenue and capital receipts and to consolidate and rationalise the estate whilst understanding the role of the County Council as a whole.</li><li>You will be responsible for the management and forecasting of financial budgets which includes income and expenditure, to ensure delivery of service priorities. These include rent, service charges, business rates, council tax, professional fees and other occupier obligations. &nbsp;</li></ul><h4>About you</h4>Essential &nbsp;<ul><li>A member of a property related professional organisation such as The Royal Institution of Chartered Surveyors with highly developed knowledge of the principles, theory and practice in Property.</li><li>Extensive experience of estates management/ property, planning, legal matters and political awareness.</li><li>Experience of leading teams with the ability to coach and develop staff.</li><li>Experience of budget management and financial forecasting.</li><li>Strong report writing skills.</li><li>Confident in briefing and presenting to senior leaders and councillors.</li><li>Good time management dealing with multiple projects/tasks</li><li>Proficient ICT and Microsoft Office skills are required.</li><li>This role requires the ability to travel independently throughout the county including to locations where public transport may not be available&nbsp;</li></ul>Desirable <ul><li>Understanding of the public sector and the challenges it faces.</li><li>Ability to develop and lead on the delivery of solutions across a range of stakeholders.</li><li>Ability to develop, review and implement annual plans for a specific function taking account of business and service requirements.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP14 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Stuart.Paskins@hertfordshire.gov.uk" target="_blank">Stuart.Paskins@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: 8th and 9th December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.





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Strategic Asset & Estates Manager

Job Title: Public Health Researcher Starting Salary: £42,839 to progressing to £47,181 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Public Health<h4>About the team</h4>Join our dynamic JSNA team within the wider Public Health Evidence &amp; Intelligence team and play a pivotal role in shaping a deeper understanding of our community’s health and social care needs. This is your chance to make a meaningful impact by identifying key areas of inequality and driving informed, equitable change across our local population.<h4>About the role</h4>You will work in the JSNA team to: <ul><li>Undertake rapid literature reviews of academic/scientific articles and other evidence, applying critical appraisal and scientific good practice in evidence review methods. </li><li>Undertake, interpret and present in visual and written form analysis of quantitative data to a high standard, working in collaboration with the Epidemiology sub-team as appropriate, and applying appropriate statistical methods. </li><li>Working under the guidance of the Strategic Lead (JSNA) and the Senior JSNA Researcher and in collaboration with others, lead and undertake the writing of health needs assessment content, including evidence reviews, findings from the data, gap analysis of current service provision and drafting recommendations. </li><li>Share responsibility for dealing with ad hoc requests received by the JSNA and PH Evidence and Intelligence teams providing information and guidance to a myriad of stakeholders. </li><li>If resource permits, line manage Assistant JSNA Researchers, allocating tasks as appropriate, ensuring their continued development, overseeing their work, providing regular feedback and ensuring quality.</li></ul><h4>About you</h4>Essential:<ul><li>The successful candidate should hold (or is currently studying for) a Master in Public Health or other relevant Master’s degree.</li><li>A minimum of one year’s experience working as an assistant public health analyst/researcher/evaluation officer or equivalent.</li><li>Knowledge of literature searching techniques, critical appraisal frameworks and public health evidence databases.</li><li>Demonstrable recent experience of undertaking the creation of bespoke JSNA or similar content, including data visualisation and written reports.</li><li>Excellent communications skills, both oral and written, to analyse highly complex statistical information, sometimes in a consulting role, resulting in the need to have high level persuasive, motivational and negotiating skills.</li><li>Demonstrates excellent ability to present highly complex and sensitive information to other statistical specialists and non-specialist audiences and individuals in a confident and engaging manner.</li><li>Experience of working with limited supervision to achieve agreed objectives and make decisions on how they may be best achieved, while adhering to broad professional or organisational policies.</li></ul> Desirable:<ul><li>Knowledge of public health principles and their practical application in relation to the JSNA process.</li><li>Demonstrable recent experience of working with a broad range of public health datasets.</li><li>Demonstrable recent experience of presenting both quantitative and qualitative public health information in high quality written reports.</li><li>Specialist knowledge, across epidemiology and statistics that enables the creation of high quality data content on the JSNA, drawing from a wide range of data sources.</li><li>Demonstrable recent experience of working with a broad range of public health datasets and good working knowledge of various statistical software packages to undertake complex data manipulation.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP11 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Stephany.villanueva@hertfordshire.gov.uk" target="_blank">Stephany.villanueva@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Dates: w/c 1st &amp; 8th December 2025Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Public Health Researcher

Job Title: SEND EHC Team Lead Location: Apsley, Hemel Hempstead Starting salary: £42,839 to £47,181 per annum Contract: Permanent, 37 hours per week <h4>About the role</h4>We’re looking for passionate and experienced SEND Team Leaders to join our School Age SEND Team. In this role, you’ll lead a dedicated group of EHC Coordinators who manage Education, Health, and Care (EHC) Annual Reviews for school-aged children.As a Team Leader, you’ll guide your team in coordinating professionals across education, health, and care sectors, ensuring plans and provision are coproduced with families in a truly person-centred way. You’ll champion high standards of communication and quality, while maintaining oversight of performance and ensuring statutory timescales are met.Your leadership will be key in delivering our SEND obligations. You’ll provide supervision, support professional development, and oversee induction, training, and performance management processes.You’ll work to build and maintain strong, supportive relationships with education settings and families, ensuring that EHC assessments and plans are developed with care, clarity, and consistency.<h4>About you</h4><ul><li>Comprehensive up to date knowledge and experience of the Children and Families Act 2014, SEND Code of Practice and SEND Regulations 2014.</li><li>Experience of managing staff and delivering excellent service outcomes in a previous role is strongly desirable</li><li>Current driving license and access to a car to be able to travel to a range of work bases and schools and this role does require you to be in one of our offices regularly and some countywide travel.</li><li>Educated to degree level or have significant experience of a range of work within education.</li><li>Experience of working well under pressure and being extremely well organised</li></ul>If you have an unrelenting drive to ensure excellent outcomes for children with special educational needs and disabilities, and you can motivate and manage a team to achieve this – this may be your perfect role!Advert closes: Thursday 20th November 2025Interviews There will be a two part interview process: First interview will be on Thursday 27th November (online via MS Teams) Second interview will be on Wednesday 3rd December - Aspley (in person) For an informal conversation please contact <a href="mailto:anthony.giles@hertfordshire.gov.uk" target="_blank">anthony.giles@hertfordshire.gov.uk</a>For an informal conversation about the job role, please contact <a href="mailto:anthony.giles@hertfordshire.gov.uk" target="_blank">anthony.giles@hertfordshire.gov.uk</a>This job role is level 11 - Please locate the job profile via: Job profiles - Health and social careBenefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND EHC Team Lead

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Gas &amp; Water Compliance Officer (P01713) Starting salary £41,992pa with progression to £45,089pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) With over 9000 homes in our borough, we are proud of our 99.98% gas safety compliance rate – but we can always do better. If you are passionate about making a difference and driving service improvements through effective and robust contract management, we would like to hear from you. As our Compliance Officer (Gas and Water Hygiene), you will take a lead role in managing all aspects of Gas and Water Hygiene work, taking the lead on managing our ongoing programme of upgrades of our boiler replacement programme. Managing a range of contractors, you will oversee small, medium and large-scale projects putting the customer’s needs at the heart of all your projects. Health and Safety must be in the forefront of what you do.Equally, you will ensure policies are adhered to throughout the service and have experience of producing and interpreting KPI's to drive continuous improvements across the contracts. The Ideal Candidate: It is essential you have relevant technical knowledge and experience of managing operational contracts.We are looking for a self-motivated individual with a strategic approach to work and the skills to introduce new ideas and working practices.This role requires Gas Safe Registration or a Level 4 VRQ in Gas Safety Management plus BOHS P901: Legionella Management or an HABC Level 2 Award in Legionella Awareness or equivalent experience. You will need a strategic mind-set, excellent budgetary control experience but most of all the desire to drive improvements, ensure continued high levels of contractor performance and to deliver the values and behaviours set out by the council. About us: Based in the heart of Welwyn Garden City, we offer you a friendly working environment where our staff are valued and heard. Our CORE values guide everything we do -Collaborative, Open, Responsible, Excellent. We offer flexible working to support your work life balance, generous annual leave and the local government pension with an employer contribution of 19.5%. We offer training and development.You will have access to health and wellbeing events and our cycle to work scheme, plus a discount for the local GLL sports facilities. Our full list of benefits can be found here -<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> If you would like to build your career with us, apply! We do not offer sponsorship for employment in the UK. Closing date for applications is 7 December 2025. Remote assessments will be held on 10 December 2025. Face to face interviews will be held on 15 December 2025. Keywords: Welwyn Hatfield Borough Council, local government, gas safety, water hygiene, compliance, legionella management, contractors, improvements

Compliance Officer - Gas & Water (P01713)

Job Title: Digital Services Support Manager Starting Salary: £48,226 progressing to £53,460 per annum Hours: 37 per week Location: Stevenage with hybrid working opportunities. Travel across the county will be required from time to time Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>The Digital Services team are responsible for supporting all applications, infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers mission critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews<h4>About the role</h4>We’re looking for a proactive and experienced IT Support Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation.The role is a hybrid role that will include onsite attendance at our office in Stevenage on a weekly basisYou will be responsible for:<ul><li>The day-to-day support of all applications, infrastructure and communications equipment</li><li>Management of Service Desk, 2nd and 3rd line engineers</li><li>Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you</li><li>Creating technical designs and specifications</li><li>Delivery of projects within timescales and within budget</li><li>The Incidents and Problems process for Digital Services</li><li>Being an active member of the Change Control Board, Service Reviews and Project meetings</li></ul>You will also be required to provide out of hours escalation support to the out of hours engineers every other week<h4>About you</h4>Essential &nbsp;<ul><li>Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4.</li><li>Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools.</li><li>Proof of management experience, setting objectives and performance management</li><li>Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability.</li><li>Experienced in implementing and maintaining change control processes to support stable and secure service delivery</li><li>Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive continuous improvement</li><li>This role requires the ability to travel independently throughout the county including to locations, and during times, where public transport may not be available</li></ul>Desirable<ul><li>Hands-on experience working within Microsoft Azure environments, including familiarity with its services, architecture, and operational best practices</li><li>Experience working with SQL databases, including querying and data management.</li><li>Proficient user of Microsoft Office 365 and SharePoint, with an understanding of collaboration and document management features.</li><li>Demonstrated project management experience, including planning, execution, and stakeholder coordination.</li><li>Understanding of public sector procurement processes, including compliance and vendor engagement.</li></ul>Experience in asset management, including tracking, lifecycle management, and reporting.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 12 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Mark.Green1@hertfordshire.gov.uk" target="_blank">Mark.Green1@hertfordshire.gov.uk</a> for an informal discussion about the role.InterviewDate: to be confirmedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.





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Digital Services Support Manager

Job Title: Team Manager - Income &amp; Financial Assessments team Starting Salary: £48,226 progressing to £53,460 per annum Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>We have an exciting opportunity for a motivated and experienced individual to join us as Team Manager for our Income &amp; Financial Assessments team. You’ll lead a team of around 40 staff, overseeing accurate assessments of financial contributions toward care costs. Reporting to the Head of Service or a Senior Manager, you’ll manage up to three Team Leaders, ensuring timely assessments, strong team performance, and effective staff support.<h4>About the role</h4>Main areas of responsibility includeLeadership: Provide clear direction and leadership to the Income &amp; Financial Assessment teams, aligning work with strategic goals.Service Improvement: Lead initiatives to streamline financial assessment processes and enhance debt recovery, with a focus on prevention.Process Design: Collaborate with experts to design services that meet user needs and improve operational efficiency.Communication &amp; Culture: Promote open communication and a strong customer service ethos across the team.Project Delivery: Lead service transformation projects, including process redesign, tech adoption, and staff development to improve reporting and performance.Partnerships: Build and maintain effective internal and external partnerships.Stakeholder Engagement: Manage enquiries from elected officials and key stakeholders with professionalism and insight.Prioritisation: Balance competing priorities while upholding the Council’s RISE principles.Legislative Knowledge: Apply a strong understanding of relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005.The Income and Financial Assessment Team is undergoing a period of transformation of our processes and practice, maximising existing systems and encouraging digital solutions. You will have a vital role in leading a number of these initiatives<h4>About you</h4>Essential:<ul><li>Degree-level qualification or equivalent experience.</li><li>Leadership experience in a similar role, ideally within income or financial assessments</li><li>Experience in service planning and redesign to improve customer experience.</li><li>Understanding of social care principles and their application in financial processes.</li><li>Excellent communicator with a focus on customer service.</li><li>Track record of leading service transformation and using technology effectively.</li><li>Skilled in building collaborative partnerships with stakeholders.</li><li>Strong problem-solving and prioritisation skills.</li><li>Experience handling enquiries from elected officials and external stakeholders.</li><li>Committed to continuous learning and leadership development.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level Manager job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:jotham.wanyoni@hertfordshire.gov.uk" target="_blank">jotham.wanyoni@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: Week commencing 24 NovemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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79 Jobs in Hertfordshire