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<h2>About the job</h2>Salary: £39,152 - £41,771 a year pro rata plus £5,500 market supplement allowance and £963 essential car user allowance (subject to criteria) Hours per week: 32 Contract type: PermanentAre you passionate about making a lasting difference in the lives of children and young people? We are seeking a dedicated and experienced Social Worker to join our Family Placement Team, working in accordance with the National Minimum Standards for Fostering Services and Fostering Services Regulations.This is a rewarding role that places children’s best interests at the heart of everything you do. You’ll play a vital part in recruiting, assessing, and supporting foster carers, while promoting stability, safety, and positive outcomes for vulnerable children. Key Responsibilities:<ul><li>Undertake the full range of social work duties related to statutory Family Placement work.</li><li>Promote the best interests of children and young people at all times.</li><li>Recruit and assess prospective foster carers, including general and connected persons carers, in line with departmental policies.</li><li>Participate in and support local recruitment campaigns and initiatives.</li><li>Conduct initial visits and progress through to full assessments using the BAAF Form F.</li><li>Ensure assessments meet the highest standards and regulatory requirements.</li><li>Present assessments at Panel and provide ongoing support to carer applicants.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for a compassionate and skilled professional who brings a strong foundation in fostering and statutory children’s services.You will have:<ul><li>A DipSW, CQSW, or equivalent recognized social work qualification.</li><li>Substantial post-qualifying experience in fostering or family placement work.</li><li>A thorough knowledge of relevant legislation, including the&nbsp;Children Act 1989,&nbsp;Care Planning and Fostering Regulations 2015, and&nbsp;Fostering Minimum Standards.</li><li>Excellent communication skills with the ability to build effective relationships with children, carers, and multidisciplinary professionals.</li><li>Proven ability to make sound professional judgments, particularly in complex or high-risk situations.</li><li>A clear and concise written style, with the ability to maintain high-quality records and write reports on sensitive, complex matters.</li><li>A deep understanding of child development, family dynamics, and safeguarding frameworks.</li></ul><h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1546948&amp;ptId=11647" target="_blank">download: Fostering Assessing Social Worker JD (6).pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1553527&amp;ptId=11647" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Fostering Assessing Social Worker

<h2>About the job</h2>Salary: £29,093 - £31,586 a year Hours per week: 37 Contract type: PermanentAre you detail-oriented, financially savvy, and passionate about supporting services that make a difference? We’re looking for a dedicated Contracts Finance and System Officer to join our team and ensure the smooth financial administration of adult social care services.In this vital role, you’ll manage care package activations, process timely payments to a range of care providers, and generate accurate invoices for adult social care clients. You’ll be responsible for maintaining individual data records, administering contract and payment schedules for residential care, and ensuring all information reflects the services delivered.You’ll also investigate and resolve complex queries from service users and providers, using your analytical skills and initiative to gather and interpret information from multiple systems. Collaboration is key—you’ll work closely with colleagues across Adult Social Care, Commissioning, Financial Assessments, and Accounts Receivable to support the financial wellbeing of vulnerable clients.If you're ready to make a meaningful impact behind the scenes and thrive in a role that combines finance, systems, and care, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking a highly organised and detail-oriented Contracts Finance and System Officer to join our team supporting the financial processes that underpin adult social care services. This role is ideal for someone with strong IT, analytical, and communication skills, looking to make a meaningful impact in a public sector setting.You’ll use your advanced IT skills to work across multiple databases such as LAS and ContrOCC, extract and analyse data, and support the maintenance and monitoring of financial systems. Experience with Microsoft Office, data interpretation, and software testing is key, as is a solid understanding of how financial systems interact.Excellent communication is central to the role. You’ll liaise with care providers, internal teams, and vulnerable clients, often discussing complex financial matters. You must be confident drafting professional letters, offering guidance aligned with financial regulations, and handling sensitive issues with empathy and professionalism.With your strong organisational abilities, you'll manage your own workload effectively, meeting tight and conflicting deadlines, and supporting your team during busy periods. Your numeracy skills will be essential as you calculate complex care packages and resolve contribution queries with accuracy and attention to detail.You’ll be expected to problem-solve confidently, work within legislative frameworks such as the Care Act 2014, and contribute to fair, inclusive service delivery. Knowledge of equality principles and the ability to communicate clearly in spoken and written English is essential.The role requires either an NVQ in finance/administration or equivalent experience. Occasional local travel and an enhanced DBS clearance are also required.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.If you’re ready to bring your expertise into a rewarding environment where your work supports vulnerable adults and improves service outcomes, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1544599&amp;ptId=11643" target="_blank">download: L5 Contracts Finance and System Officer 131398.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1574219&amp;ptId=11643" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





<ul></ul>

Contracts Finance and System Officer

We are looking for a School Crossing Patrol to ensure the safety of children, and other pedestrians, crossing the road at a designated point between specified times. The discharge of these duties must not be to the detriment of the welfare of other road users.To carry out the Council’s policy with regard to the SCP Service which includes Health and Safety Procedures.To use all uniform and equipment provided for the safety of yourself, children and all other members of the public, especially when stopping traffic on the Highway.Maintain control over children who are awaiting your instructions to cross. When children need to cross the road, the post holder will walk to the middle of the road, wait for a gap in traffic and then escort the children across the road.Report any problems or difficulties to the Manager of the SCP Service.The post holder will report any concerns regarding children’s behaviour to the appropriate person.The post holder may be required to write a report about any incidents.The post holder will be required to use a stop sign.The post holder will be required to communicate with members of the public and may be exposed to verbal abuse from parents and members of the public.There is a need for concentrated sensory attention in short periods The successful post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager please call Leanne Adams on 01634 331743.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Transport &amp; Parking are seeking a School Crossing Patrol to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information- </h4><h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile</h4>For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

School Crossing Patrol - Hoo St Werburgh

We are looking for a School Crossing Patrol to ensure the safety of children, and other pedestrians, crossing the road at a designated point between specified times. The discharge of these duties must not be to the detriment of the welfare of other road users.To carry out the Council’s policy with regard to the SCP Service which includes Health and Safety Procedures.To use all uniform and equipment provided for the safety of yourself, children and all other members of the public, especially when stopping traffic on the Highway.Maintain control over children who are awaiting your instructions to cross. When children need to cross the road, the post holder will walk to the middle of the road, wait for a gap in traffic and then escort the children across the road.Report any problems or difficulties to the Manager of the SCP Service.The post holder will report any concerns regarding children’s behaviour to the appropriate person.The post holder may be required to write a report about any incidents.The post holder will be required to use a stop sign.The post holder will be required to communicate with members of the public, and may be exposed to verbal abuse from parents and members of the public.There is a need for concentrated sensory attention in short periods The post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager please call Leanne Adams on 01634 331743. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Transport &amp; Parking are seeking a School Crossing Patrol to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information- </h4><h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile</h4>For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

School Crossing Patrol (Wainscott Primary School)

Join Us in Making a Difference – Be the Link That Helps Find a Place Called Home We’re on the lookout for a driven, positive, and passionate individual to step into an exciting new role that plays a vital part in delivering Medway’s Sufficiency Strategy for Children in Care. Based within our dynamic Children’s Services ,Commissioning and Placements Team, this position acts as a central bridge between strategic commissioning and operational social care teams , a role where your impact will truly matter. We’re seeking someone who brings not just experience, but creativity, energy, and a solution focused mindset. You’ll need to be highly organised, a natural relationship builder, and confident working across both internal teams and external partners to improve outcomes for children and young people. Ideally, you’ll bring experience from within Children’s Services or the Provider market, alongside strong analytical and communication skills. Applications from social care professionals are warmly welcomed. Most importantly, you’ll share our commitment to finding the right homes for our children and developing high quality, person centred care and placement options. You’ll be joining a high performing team with a strong, supportive culture where people feel valued and inspired in their work. This is more than a job – it’s a chance to help shape better futures. Are you ready to make your mark? If you would like to have an informal discussion about the role, Please contact : Danny Mateer - Access to Resources Manager - 07800504416 John Taylor - Service Manager – Commissioning and Placements - 07970351920 <h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>Hybrid working style - can work from home or in the office</li></ul><h4> Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Wording for open recruitment (against any level in the CPF): Commissioning are seeking to appoint a Placements Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Placement Officer

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all educational phases—from Early Years through to post-16—ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment Officer (EHC Coordinator)

We are looking for a proactive and experienced Deputy Assessment Hub Lead – EHC (Senior EHC Coordinator) to join our busy and dedicated team. In this key leadership role, you will support the Team Manager in overseeing the Education, Health and Care Needs Assessment (EHCNA) process, ensuring that statutory timelines are met, and that high-quality Education, Health and Care Plans (EHCPs) are produced in line with the SEND Code of Practice and the Local Authority’s values and procedures.Key Responsibilities‒ Support the Team Manager in managing the 20-week statutory EHC assessment process across all educational phases, from Early Years to Post-16.‒ Ensure EHCPs are developed using comprehensive assessment information and reflect the needs and aspirations of children and young people.‒ Promote the effective use of the SEND case management system, ensuring accurate and timely updates by staff.‒ Provide quality assurance for EHCPs and support staff in maintaining high standards of practice.‒ Collaborate with multi-agency professionals to ensure that EHCP outcomes are clearly identified and delivered.‒ Assist in monitoring and reviewing assessment timelines and outcomes to ensure compliance and effectiveness.‒ Support the training and development of assessment officers, offering supervision, guidance, and case discussion support.‒ Provide expert advice to colleagues, service users, and partner agencies on SEND processes and legislation.‒ Enhance communication and collaboration across services and stakeholders to improve outcomes and inclusion.‒ Contribute to the SEND service’s inclusion agenda by ensuring appropriate school placements that meet individual pupil needs.‒ Manage a small caseload of complex cases, applying your expertise to support positive outcomes.What We’re Looking For‒ A strong understanding of what makes an effective EHCP and the statutory assessment process.‒ Experience in supporting or managing SEND statutory processes.‒ Excellent organisational, communication, and leadership skills.‒ A collaborative and child-centred approach to service delivery.‒ In-depth knowledge of the SEND Code of Practice (2015) and relevant legislation.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment Hub Lead Deputy (Senior EHC Assessment Officer)

We are seeking a dedicated and experienced Assessment Hub Lead – EHC (Team Manager) to join our busy and high-performing team. In this pivotal role, you will lead and support the Education, Health and Care Needs Assessment (EHCNA) team to ensure the statutory 20-week assessment process is delivered effectively and that high-quality Education, Health and Care Plans (EHCPs) are produced in line with the SEND Code of Practice and the Local Authority’s values, policies, and procedures.Key Responsibilities<ul><li>Oversee the EHCNA process, ensuring statutory timescales are met and EHCPs are of a consistently high standard.</li><li>Champion the effective use of the SEND case management system, ensuring accurate and timely updates by all team members.</li><li>Provide leadership and quality assurance to ensure EHCPs reflect best practice and are centred around the needs of children and young people.</li><li>Ensure that children, young people, and their families are at the heart of all decisions and actions taken by the team.</li><li>Work collaboratively with families, schools, settings, and wider stakeholders to coordinate assessments and support that maximise outcomes.</li><li>Chair key decision-making panels, including Decision to Assess and Decision to Issue.</li><li>Manage a small team of officers, providing supervision, guidance, and support to ensure effective delivery of statutory responsibilities.</li><li>Lead on staff development, identifying training needs and supporting professional growth.</li><li>Offer expert advice and support to colleagues, service users, and partner agencies.</li><li>Promote inclusive practices and ensure that school placements are appropriately matched to the needs of each pupil.</li></ul>What We are Looking For<ul><li>A strong understanding of what constitutes a high-quality EHCP and the statutory assessment process.</li><li>Proven leadership experience within SEND services or a related field.</li><li>Excellent organisational, communication, and interpersonal skills.</li><li>A collaborative and child-centred approach to service delivery.</li><li>In-depth knowledge of the SEND Code of Practice (2015) and relevant legislation.</li><li>Appropriate staff management in line with Council’s processes and procedures</li><li>Transparent decision making with consideration to Council’s budgets and effective use of public funds</li></ul>In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment Hub Lead - EHC Team Manager

Following recent investment in additional management capacity across the service, we are now looking for passionate Assistant Team Managers in the Children and Young Peoples Disability Teams who can commit to making a difference to our children in Medway. Reporting to a Team Manager, as an Assistant Team Manager you will lead and manage a small team of social workers and create a supportive and collaborative team environment. Assistant Team Managers do not hold a caseload. You will deliver high quality supervision and support social workers in the management of cases ensuring that high quality practice is delivered to safeguard and promote the wellbeing of vulnerable children and young people. As an Assistance Team Manager you will ensure assessments, care planning, and interventions are timely, effective, and child-centred. Promote a culture of continuous improvement and reflective practice. You will work collaboratively with families, schools, health professionals, and other partners. You will be joining an experienced and dedicated social work team who have relationship and strengths-based work with children and families at the core of their practice. The team offers support to children and young people who have a disability and are supported under Child in Need plans, Child Protection plans and Children who are in Care. We also support children who require Mental Health Capacity Assessments and Court of Protection Applications. Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer, whether you are a manager or practitioner, ensures you will be guided, supported and cared for.Whether you are an experienced social worker ready for the next step or an existing Assistant Team Manager we’d like to hear from you.Our OfferWe are proud to offer a range of benefits including –<ul><li>A market allowance of £6,000 per annum (payable in 12 equal instalments)</li><li>A retention payment of £3,000 per annum (payable in April, following 1 years service in Medway)</li><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). Assessment Teams are office based for duty weeks.</li><li>Relocation package of up to £8,000</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/759/professional_development" target="_blank">professional development and support</a> including Community Care Inform.</li></ul> About You<ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE </li><li>You will have a full driving licence and access to a vehicle for work purposes.</li></ul>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.This position is subject to an Enhanced Children’s DBS Check. Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Assistant Team Manager - Children and Young People Disability Team 

<ul><li>Reference: RH34 </li><li>Division: Governance, People and Performance </li><li>Salary: £38,013.00 - £44,175.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 06 August 2025 </li><li>Interview date:01 September 2025 - 05 September 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Support services </li><li>Grade: H - I </li><li>Working hours: 37 per week </li><li>Closing date: 26 August 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are looking for an experienced and proactive Employee Relations Consultant to join our team during an exciting period of transformation. This is a&nbsp;backfill role, created to support the team while we balance our day-to-day responsibilities with the implementation of a new HR and Payroll system, including employee self-service functionality.As part of this dynamic team, you will play a&nbsp;key role in shaping our future ways of working. Your experience, knowledge and ability to influence will help drive our continued success.The role requires you to:<ul><li>support and coach managers in understanding and applying employee relations policies and practices</li><li>lead on a wide range of employee relations casework</li><li>ensure compliance with employment legislation and internal policies</li><li>build strong, collaborative relationships with stakeholders across the organisation</li></ul>You should be:<ul><li>CIPD qualified level 5 (or equivalent), with a strong grasp of UK employment law</li><li>experienced in delivering high-quality HR services in a fast-paced environment</li><li>a strategic thinker with excellent organisational skills</li><li>a confident communicator with a collaborative style and the ability to influence and negotiate effectively</li></ul>This role offers an opportunity to make a real impact while supporting a team that are driving meaningful change. If you are able to hit the ground running and help shape the future of HR at the council, we look forward to receiving your application.&nbsp;Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This role is a fixed term contract for six monthsThis is a hybrid role requiring an onsite presence of up to three days per week. &nbsp;Your contractual base will be the Town Hall; however, you will need to travel between various sites to meet business needs. This may include occasional attendance at our Metcalf Way Depot, Tilgate Park, and other smaller satellite locations. &nbsp;<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:HR@crawley.gov.uk" target="_blank">HR@crawley.gov.uk</a>.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/employee-relations-consultant-job-description.pdf"> Employee Relations Consultant job description (PDF, 149.23 KB) </a></li></ul>





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Crawley Borough Council

Employee Relations Consultant

Two year fixed term contract £15,414 per annum 37 hours per week We are seeking a friendly and enthusiastic apprentice to join the Sales &amp; Events Team at the Princes Hall Theatre in Aldershot. This is a fantastic opportunity to gain hands on experience in a busy theatre environment while working towards a Level 3 Customer Service Specialist Apprenticeship. As part of the Box Office and Front of House team, you’ll be the welcoming face of the theatre, helping customers with ticket bookings, enquiries, and event information. You’ll also support the administration of sales, marketing, and events, and assist with stewarding and bar duties during performances. You’ll gain experience in: <ul><li>Operating box office systems and managing customer data</li><li>Delivering excellent customer service in person, by phone, and online</li><li>Supporting marketing and membership schemes</li><li>Working front of house during live events</li><li>Handling cash and card transactions securely</li><li>Communicating effectively with colleagues and customers</li></ul>We’re looking for someone who: <ul><li>Has a passion for theatre and live events</li><li>Is organised, reliable, and a great team player</li><li>Communicates clearly and confidently</li><li>Is keen to learn and develop professionally</li><li>Can work evenings and weekends as part of a rota</li></ul>You’ll be supported by an experienced team and receive regular training to help you succeed in your role and apprenticeship. If you don’t already hold Level 2 English and Maths, you’ll be supported to achieve these before your end point assessment. For an informal discussion about the post, please contact Tim Astley, Commercial Manager - Theatre &amp; Leisure on 01252 398 577. The closing date for the receipt of applications is Wednesday 20th August. 





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Customer Service Specialist Apprentice

24 hours per week.Salary circa £17,678 (£27,254 pro rata), with progression to £21,144 (£32,597 pro rata)Involves some unsocial working hours. Princes Hall are recruiting a friendly and engaging Sales &amp; Marketing Officer to join the Sales &amp; Events Team, working within the Box Office and assisting the Sales &amp; Events Manager in the delivery of marketing activities for shows and events at the venue. The ideal candidate will have excellent customer service and experience of marketing, ideally within an arts setting, be comfortable dealing with customers and liaising with visiting producers and hirers to discuss their marketing requirements. They will be competent in use of social media and other digital marketing tools, computer literate and comfortable using computerised ticket sales programmes. For an informal discussion, please contact Tim Astley, Theatre Manager on 01252 329155 or email <a href="mailto:tim.astley@rushmoor.gov.uk" target="_blank">tim.astley@rushmoor.gov.uk</a>





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Sales and Marketing Officer

Salary circa £27,254, with progression to £32,597Involves unsocial working hours. Flexible hours averaging 37 hours per week. The successful candidate will be skilled in all aspects of technical theatre, including sound, lighting and stage management. A good knowledge of digital sound desks is essential. They will also be required to set up functions, undertake general maintenance, and assist the Senior Technician with other duties. Good customer service skills, and enthusiasm, are essential. The post requires regular unsocial working hours: weekends, evenings, Bank Holidays, Christmas and New Year. For an informal discussion, please contact Tim Astley, Theatre Manager on 01252 329155 or email <a href="mailto:tim.astley@rushmoor.gov.uk" target="_blank">tim.astley@rushmoor.gov.uk</a>





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Venue Technician

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here:&nbsp;<a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a><h2>About the role</h2>Do you have a keen eye for detail, enjoy working independently, and want to make a difference in your local community? As an Inspections Officer at West Northamptonshire Council, you’ll play a crucial role in helping us maintain a fair, accurate, and up-to-date property base for Council Tax and Business Rates.From new builds to empty premises, you’ll be out in the field inspecting properties, gathering essential data, and ensuring compliance with legislation. Your work will help to maximise income due to the Council.This is a fantastic opportunity to join a friendly and forward-thinking Revenues team where your contributions are genuinely valued, and every day brings something new.PLEASE NOTE this role is initially a 12 month fixed-term contract.Appointment to this post will be subject to the outcome of a Basic Disclosure obtained through the Disclosure and Barring Service. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share thi<h2>Additional information</h2>We’re looking for someone who’s highly organised, self-motivated, and confident working independently in the field. You’ll have experience of carrying out property inspections or similar site-based assessments and be comfortable engaging with a wide range of people, from residents to business owners.You’ll also need a strong understanding of relevant legislation around Council Tax and Business Rates, or a willingness to learn. Accuracy is key, so attention to detail and the ability to maintain clear records is essential.Ideally, you’ll have worked in a Revenues, Local Government, or similar environment, and be familiar with tools such as Office 365 and mobile data capture systems. A full UK driving licence and access to a vehicle insured for business use is required.If you're someone who enjoys a role that gets you out and about, values independence and responsibility, and wants to help make a real impact in your community – we’d love to hear from you!<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions&nbsp;- watch WNC colleagues explain&nbsp;<a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Inspections Officer (12 month FTC)

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Permanent Ref: F1044 The Revenues and Benefits Service provides the statutory functions of collecting Council Tax and Business Rates, alongside administering applications for Housing Benefit and Council Tax Support. Following a review of the Service, an exciting opportunity has arisen to join the Revenues and Benefits Team.&nbsp; The Council is seeking a Team Leader who has knowledge and experience of working within Revenues or Benefits and is also able to deliver the Service in a new way by working across all the areas that we deliver to residents and Businesses. &nbsp; You will have at least two years’ experience in Revenues or Benefits, with detailed knowledge of at least one of these services. You will have proven leadership skills, with the ability to motivate and support a team in a high-pressure environment. &nbsp; You will have strong communication skills both written and verbal and the ability to engage effectively with a wide range of people. Excellent customer service skills, including patience and active listening to resolve residents and businesses queries. Working closely with the other Team Leaders, you will have the ability to deliver on-going training, particularly supporting the current Business Rates team, and helping to upskill others within the service. Your team will be required to work on a wide range of tasks including the processing of Housing Benefit applications, Council Tax Support applications and the collection of Council Tax and Business Rates. In return access to flexible working (including hybrid working) and the opportunity to study for professional qualifications in Revenues and Benefits with the Institute of Revenues, Rating and Valuation. While ideally, we are seeking someone with extensive Business Rates experience, we do welcome applications from candidates who have experience in at least Council Tax or Benefits, who has a strong willingness to learn. A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Revenues and Benefits Team Leader

Job Title: Wholetime Firefighter Location: Countywide Salary Range: £28,265 per annum (Trainee) rising to £37,675 per annum (Competent) Hours: 37 per week Contract: Permanent Diversity: We are an inclusive employer and value a diverse workforce Do you want to make a difference every day? Do you want a job you love, whilst saving lives? Hertfordshire Fire and Rescue needs you. The role of a Firefighter is not only about fighting fires; it ranges from informing people on a wide number of safety issues to responding to road traffic collisions and medical emergencies to name a few.All applicants must:<ul><li>Reside in Hertfordshire or in a directly adjoining postcode area as listed on the Postcode Eligibility Page </li><li>Be 18 years old or over at the time you start the training course</li><li>Hold a full &amp; valid manual driving licence, enabling ‘unsupervised’ driving in the United Kingdom</li><li>Have the right to work in the United Kingdom</li><li>Have no unspent convictions (As defined by the Rehabilitation of Offenders Act 1974)</li><li>Have GCSE Grade A* to C, or Level 9-4 qualifications in English and Mathematics (or a recognised equivalent i.e. Functional Skills Level 2). See qualification criteria for further details</li></ul>We have strong values and RISE to the challenge of improving Residents lives, working with Integrity, acting Sustainably and championing Equality and fairness. We aim to recruit a workforce which represents the communities we serve by giving equal opportunities to all.Appointments will always be made on the merit of the application and performance in the selection process - however, we are particularly encouraging applications from females and those from Minority Ethnic backgrounds who are currently under-represented within Hertfordshire Fire and Rescue Service.Details of the selection stages and full information about the recruitment process are displayed on our website Wholetime firefighter jobs | Hertfordshire County CouncilWe would also encourage people who are interested to follow Hertfordshire Fire &amp; Rescue Service on our social media channels for regular updates. Twitter: <a href="http://www.twitter.com/hfrs" target="_blank">www.twitter.com/hfrs</a> Facebook: <a href="http://www.facebook.com/hertsfire" target="_blank">www.facebook.com/hertsfire</a> TikTok: <a href="https://www.tiktok.com/@hertfordshirefire" target="_blank">https://www.tiktok.com/@hertfordshirefire</a>?If you are successful as part of your development, you will complete either a Level 3 Operational Firefighter Apprenticeship or Level 3 Diploma in Emergency Fire and Rescue Service Operations in the Community.Level 3 Diploma in Emergency Fire and Rescue Services Operations in the Community - SFJ AwardsPlease note you can apply at any time throughout the year; however, shortlisting will be completed based on the selection assessment dates given below.<ul><li>Stage 1 Physical Stage: dates from 29th April to 10th May</li><li>Interview: w/c 2nd June</li><li>Medical : dates through July 2025</li><li>Start date - September 2025</li></ul>Note: To ensure your application is considered for the next round of selection testing, please submit it by March 31, 2025. Applications submitted after this date will be considered for future tests.If you have any questions, please contact <a href="mailto:fire.recruitment@hertfordshire.gov.uk" target="_blank">fire.recruitment@hertfordshire.gov.uk</a>Benefits of Working for HCC:<ul><li>Excellent career development and training opportunities</li><li>Generous annual leave entitlement</li><li>Excellent pension scheme with employer contributions</li><li>Discounts on everyday shopping, holidays, entertainment and leisure, along with cashback with our Vivup employee scheme</li><li>Support groups and wellbeing schemes</li></ul>How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You will also be required to upload your driving licence, passport and English and maths qualifications. Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check. For more information Click HereAs part of this role, you will be required to travel to other HCC Sites/Residences either using your own mode of transport or a company car. In light of this, the ability to drive and/or travel around the County is required for this role a DVLA check will be required on appointment.English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.Hertfordshire County Council has reviewed its pay structure and terms and conditions, as part of its commitment to continuing to be an employer of choice, in which we are currently in a period of transition. You an read more about this on our website.<h4>Available documents</h4><ul><li>Firefighter Job Outline.pdf</li></ul> 





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Hertfordshire County Council

Wholetime Firefighter Talentpool

Job Title: Business Support Statutory Panel Co-ordinator Starting Salary: £31,537 opportunity to progress to £34,434 pa per annum (pro rata for part time) Hours: 18.5 Location: Stevenage/Hybrid&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Statutory Panel Co-ordinator role in the Adoption and Fostering Panels team. Adoption and Fostering Panels team is part of the Business Support Service - Children’s Services Spoke.The Fostering and Adoption Panels team consists of Business Support Officers, Statutory Panel Coordinators, Business Support Supervisor, Panel Advisers and a Service Manager.The team interacts with colleagues across Fostering and Adoption services including Business Support colleagues, Social Workers, Team Managers, Service Managers, Head of Service, Independent Panel members including Panel Chair and Vice Chairs,Statutory Panel Coordinators attend panel meetings to take accurate minutes of Fostering, Adoption and Children’s Best Interests cases within statutory timescales.There are administrational tasks to complete including letter writing, taking minutes for statutory Panel Management Meetings, recording statistics, data analysis, supporting with panel member expenses. This supports the Fostering and Adoption service with the approval of foster carers and adopters, long term matches for children and changes of approval for carers.PART TIME 18.5 HOURSMonday 9.30-5pm&nbsp;Tuesday 9.30-4.30pm&nbsp;Wednesday 9.30-4.30<h4>About the role</h4>Attend Adoption and Fostering panels on a weekly basis, taking minutes of meetings and completing post panel tasks ensures approval of new Adopters and Foster carers is completed to statutory timescales.Responsible for own time management to meet statutory timescales for completing minutes and ADM decision letters and to be sent to the Agency Decision Maker for approval.Share a full range of administrative duties such as letter writing, booking in cases and creating process documents.Deal with all complex correspondence relating to panel such as ‘Appeals’ and Panel Member technology queries.Liaise with Independent Panel Members, Team Managers and Social Workers who are presenting cases to panel.Update and manage computer databases and spreadsheets, provide reports such as online feedback data, approvals data and statistical data relating to panel business. Contributing data to the Panel Adviser annual reports for Adoption and Fostering panels.Respond to enquiries and provide required information to internal and external clients maintaining confidentiality and adhering to data protection.Provide professional support to Managers, undertaking an ambassadorial role dealing with confidential and sensitive matters, first point of contact for Senior Managers.Provide expertise in software packages such as Microsoft Office, production of documentation according to local procedures and statutory/legal requirements and present to colleagues when required.Minuting fostering and adoption quarterly panel management meetings. Support Panel Advisers with organising training events for independent panel members.Maintain appraisals spreadsheet for Panel Advisers, relating to Independent Panel members.The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.<h4>About you</h4>Essential:<ul><li>Competent administrator with previous experience of taking accurate minutes using a laptop</li><li>Experience of using Microsoft Office package including excel.</li><li>Develop confidence in your knowledge of regulations and processes as the first point of contact for Social Workers and Managers</li><li>Excellent customer care skills</li><li>Self-motivated, professional, and approachable, always providing excellent team support and best practice.</li><li>Willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li><li>Work flexibly around panel meeting times, for example may be required to attend an afternoon panel so work start and end times may need to be altered occasionally.</li></ul>Desirable:<ul><li>Good level of education: GCSE, A-level or Vocational equivalent. There are no specific qualifications required for this role, previous experience in service delivery or a business-related qualification would be beneficial.</li></ul>Fostering and Adoption Panels team is an inclusive, friendly, hardworking team, who strive to deliver best practice in all areas of work. Being able to work as part of a team is vital to ensure the smooth running of panel business. There will be the opportunity to attend fostering and adoption panel training days and many online courses available to develop your knowledge and skills further.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact&nbsp;Rebecca Clarke, Business Support Supervisor, Fostering and Adoption including Panels <a href="mailto:Rebecca.Clarke1@hertfordshire.gov.uk" target="_blank">Rebecca.Clarke1@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: between 2nd September to 12th September&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.You’ll need to have the ability to drive and/or travel around Hertfordshire, using your own mode of transport to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Statutory Panel Co-ordinator

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£18,503.00 - £19,721.64 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefitsPart Time, Fixed term until May 202531.25 hours per week, 39 weeks per yearSeptember 2025 StartJoin our thriving team at New Rickstones Academy!New Rickstones Academy is graded 'Good' (November 2023) and has a state of the art building offering fantastic facilities for both students and staff. Over the last 9 years the academy has seen a huge increase in student numbers, with the number of students on roll more than doubling. The academy is a popular choice in the local area, is oversubscribed, and has added another new building to meet this demand. New Rickstones Academy is a great place to work with a friendly and supportive team. Staff numbers have also increased and the academy is proud to boast high retention rates. Development is a priority with an extensive and successful CPD (Continuing Professional Development) programme to further develop our excellent staff. We are looking for a Cover Supervisor to join our growing Cover Team, you will be expected to cover classes during both planned and unplanned teacher absences, providing essential support across all subjects, ensuring students' learning progresses uninterrupted. This position is a fixed term post, working hours are 08.15 - 15.15 Monday to Friday. Full training will be provided for the successful candidate. If you are a graduate or studying for a degree it presents an exciting opportunity as you will gain experience to potentially develop a career within teaching - a number of our support staff have progressed to our teacher training programme and then into teaching and leadership positions.Closing date : 20th August 2025Who is Lift Schools?We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.We offer you:<ul>
<li>
Comprehensive training: Access a wide range of developmental training to boost your career.</li>
<li>
Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li>
<li>
Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li>
</ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Cover Supervisor

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<h1>Principal Major Developments Officer (RP0144)</h1>Fixed-Term Contract 12 Months37 per week (hybrid working)Starting salary £50,696pa with potential progression to £53,953pa on achieving designated skills and experience<h2>Deliver major developments.</h2>We’re offering an exciting one-year fixed-term opportunity for a skilled and motivated planning professional to take on a pivotal role in our Development Management team. As Principal Major Developments Officer, you will lead on the borough’s most significant planning proposals, helping to deliver housing, infrastructure, and regeneration that benefits our communities.With a strong pipeline of strategic and complex applications, this role offers the chance to take ownership of major schemes and make a real impact during a key period for growth in Welwyn Hatfield.<h2>About the role:</h2>In this senior role, you will lead a caseload of major and strategic planning applications and pre-application enquiries. You will act as the lead officer for significant development sites, including those subject to Planning Performance Agreements (PPAs), and provide expert advice to Members, senior officers, applicants, and the public on complex planning issues. You’ll be responsible for negotiating high-quality outcomes that deliver real community value, as well as representing the Council at Planning Committee meetings, appeal hearings, and public inquiries. The role also includes contributing to wider service improvements and supporting the development of junior colleagues through mentoring.<h2>About you:</h2>You will hold a relevant degree with substantial experience in handling complex planning applications in either local government or private consultancy. You’ll have excellent communication skills, both written and verbal, and be confident working with applicants, elected Members, and the public. Your strengths will include strong project management, negotiation, and analytical skills, underpinned by a sound understanding of planning policy, legislation, and procedures. Above all, you will be motivated by the opportunity to lead on high-profile projects and deliver positive outcomes for the borough.<h2>About us:</h2>Welwyn Hatfield is home to the towns of Welwyn Garden City and Hatfield, as well as a significant rural area and areas of Green Belt. Our planning challenges range from brownfield regeneration to large-scale urban extensions and heritage-sensitive sites. We’re a forward-looking authority with a commitment to sustainable development, customer service, and delivering great places. Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.<h2>What we offer:</h2><ul>
<li>12-month fixed-term contract</li>
<li>Flexible and hybrid working options</li>
<li>Free parking and access to electric pool cars</li>
<li>Local Government Pension Scheme</li>
<li>A supportive, collaborative planning team environment</li>
</ul><h2>Contact and Application Details:</h2>If you're ready to lead on the borough’s most significant planning schemes and make a lasting impact, we’d love to hear from you. For an informal conversation about the role, please contact: Carl Griffiths, Development Management Service Manager Tel: 01707 352532/<a href="mailto:c.griffiths@welhat.gov.uk" target="_blank">c.griffiths@welhat.gov.uk</a> Please note that we do not provide visa sponsorship for employment in the UK. Closing date: 25 August 2025Remote assessment date: 2 September 2025Interview date: 9 and 10 September 2025

Welwyn Hatfield Borough Council

Principal Major Development Officer (RP0144)

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Without a Level 3 Teaching Assistant qualification: Voluntary Real Living Wage - £17,158.98 per annumWith a Level 3 Teaching Assistant qualification: NJC Scale 3-5 - £17,158.98 to £17,498.47 per annum (pay award pending)Part Time, Fixed term30.5 hours per week, 39 weeks per year September 2025 StartNew Rickstones Academy is graded 'Good' (November 2023) and has a state of the art building offering fantastic facilities for both students and staff. Over the last 9 years the academy has seen a huge increase in student numbers, with the number of students on roll more than doubling. The academy is a popular choice in the local area, is oversubscribed, and has added another new building to meet this demand. New Rickstones Academy is a great place to work with a friendly and supportive team. Staff numbers have also increased and the academy is proud to boast high retention rates. Development is a priority with an extensive and successful CPD (Continuing Professional Development) programme to further develop our excellent staff. We are looking for a Teaching Assistant to join our growing SEND department, working specifically to support a named child with special educational needs. You will provide tailored 1:1 support in class, as well as individualised interventions, helping to ensure the student can access learning, develop confidence, and achieve their goals. The SEND department has grown significantly and is well positioned to deliver high quality support for our students. It is an exciting time to join as we continue to develop our team, resources and student opportunities.What we offer:We value the skills and dedication of our teaching assistants. To support the best outcomes for our students, we require a Level 3 Teaching Assistant qualification (or equivalent). If you don't yet hold this qualification, don't worry! We'll invest in your development by enrolling you in our Teaching Assistant Apprenticeship Programme, helping you gain the behaviours, skills and experience you need to thrive in the role.Who is Lift Schools?We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.We offer you:<ul>
<li>
Comprehensive training: Access a wide range of developmental training to boost your career.</li>
<li>
Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li>
<li>
Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li>
</ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Teaching Assistant

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Salary: £40,911 Grade: Level 3, Zone 2 Location: 5 Pancras Square, London, N1C 4AG Contract Type:&nbsp;1 x Permanent and 1 x FTC for 12 months&nbsp; Hours:&nbsp;36 Closing Date:&nbsp;Wednesday 20th August 2025; 23:55 About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to UK’s fast-growing economy. We’re home to the most important conversations happening today. The Finance service in Camden has an ambitious vision to ensure delivery of a high-quality, value- added service with excellent financial controls. We will do this through an exciting journey of change, challenge, and innovation. What You’ll Be Doing / How You’ll Be Involved We have an exciting opportunity for a Complaint Officer to join our specialist team within Business Support Services and promote best practice in complaints handling across the council proactively working with our citizens and services to identify learning from complaints to improve the services the council provides.&nbsp; We’re looking for someone to not only support the day-to-day operational tasks but also to bring fresh ideas and challenge the way things are done in a way that is citizen-focused, simple, open and transparent. In this role you will ensure the council meets its obligations in handling statutory and non-statutory complaints that helps services to resolve issues and promote shared learning leading to service improvements. You will deal with Stage 2 complaint reviews and enquiries from the Local Government and Social Care Ombudsman (LGSCO) and Housing Ombudsman (HO), working with senior managers across the council to ensure they fulfil their role of adjudicating officers following complaint investigations.&nbsp; To view the Job Profile, please click the below link: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10806330/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10806330/file/documen…</a> All About You You will have knowledge of UK statutory and non-statutory complaints policies and procedures, UK data protection legislation, including the Data Protection Act 2018 and General Data Protection Regulation. Knowledge of LGSCO and Housing Ombudsman good practice is also required. You will be an extremely customer-focused individual who has experience of developing good relationships with the public and a range of staff at all levels of the organisation.&nbsp; You will have excellent communication skills and the ability to see things clearly from others’ viewpoints and negotiate using tact and diplomacy.&nbsp; You are able to resolve issues and recommend solutions to ensure effective resolutions of complaints that promotes shared learning and directly leads to service improvements. You are able to train and advice other people across the organisation either individually or in groups across various media (face to face, webinars etc.)&nbsp; What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. &nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.&nbsp; To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. &nbsp; Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. &nbsp;&nbsp; Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. &nbsp;

Camden Council

Complaint Officer

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Salary: £48,969 Grade: Level 4 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: 12 -18 months Fixed-term/ Secondment&nbsp; Hours: Full Time (36 hours) Closing Date: Tuesday 26th August 2025; 23:55&nbsp;About CamdenCamden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp;How You’ll Be Involved&nbsp;&nbsp;In 2022, Camden launched the&nbsp;Homelessness System Transformation (now called Homelessness System Partnership), a programme of work that recognises that no single organisation or service can address every need of someone experiencing homelessness. The Partnership brings together people and organisations to improve access to and experience of services, shaped by what people with lived experience tell us is important to them. &nbsp;At the heart of this programme is the principle and value of ‘co-production,’ which refers to a way of working where service providers work in equal partnership with people with lived experience of an issue to reach a collective outcome. This approach has been very successful to date and created opportunities for staff and partners to work together with people with experience of homelessness to design, test and implement solutions and influence change.&nbsp;In this role you will lead on all elements of co-production across the Homelessness System Programme to strengthen the programme and ensure it is shaped by the perspectives of those with lived experience at all levels, including strategic planning and service delivery. The role will include hiring, training, supervising and supporting people with lived experience, the Co-producers, to take part by recognising their strengths and sharing power with them. Alongside the Co-producers, you will use creativity and innovative thinking to formulate solutions to the challenges residents face.This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. &nbsp;To view the Job Profile, please copy and paste the below URL into your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11130507/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11130507/file/documen…</a>&nbsp;All About YouTo find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'.<ul>
<li>Excellent interpersonal skills and the ability to inspire and motivate people. Be authentic, inspirational and engage others through your personal leadership and ability to make the Council’s vision meaningful to all.</li>
<li>Ability to identify opportunities for co-production and to design frameworks and strategies to deliver this</li>
<li>Highly developed communication skills, empathy and sensitivity.&nbsp;You are required to have a well-developed ability to maintain boundaries.</li>
<li>Emotional maturity and ability to ensure self-preservation in a role that involves uncertainty, and managing a range of emotions and feelings from others</li>
<li>Ability to meet challenges and barriers to and in co-production with considered, careful and creative problem-solving</li>
<li>High standard&nbsp;facilitation skills and ability to lead groups through stimulating discussions to find shared solutions for change</li>
<li>Knowledge &amp; understanding of the issues involved in collaborating with people facing severe exclusion.</li>
<li>Have a commitment to working flexibly and creatively in response to changing requirements and needs.</li>
<li>Ability to empower others to be courageous and try coproduction to improve services and outcomes for homeless people.</li>
<li>Knowledge and experience of research methods, particularly peer research</li>
<li>The ability to build meaningful relationships with a range of partners and stakeholders,&nbsp;highlighting the voice of those with lived experience and&nbsp;utilising negotiation, facilitation, coaching, and project management skills to agree, develop and implement innovative ways of working.</li>
</ul>How To Apply&nbsp;To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.&nbsp;The application process will involve an interview with a panel of colleagues from the Health and Wellbeing Department and wider Council. Interview questions will be shared in advance.What We Offer&nbsp;Reflective practice is central to this work, and you will receive individual independent Reflective Practice as part of this role.&nbsp;At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know&nbsp;that a work life balance is extremely&nbsp;important, so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. &nbsp;Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details.&nbsp;Inclusion and Diversity&nbsp;We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>;Asking for Adjustments&nbsp;Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Coproduction Lead - Homelessness System

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&nbsp;CCTV Officer - Grade 4 - £30630- £32931pa&nbsp; With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. &nbsp;Based within the Councils Community Safety and Intelligence Service , the CCTV service provides 24hr coverage throughout the year to help keep the residents of Havering safe. CCTV officers will be working in a new, modern CCTV control room&nbsp; &nbsp; As a CCTV operator&nbsp; you will support the provision of a professional CCTV monitoring service, ensuring the public space CCTV System is monitored in accordance with its objectives and to maintain the integrity, security, accuracy and confidentiality of all information gained at all times by compliance with legislative requirements regarding data management, including Regulation of Investigatory Powers Act 2000 (RIPA). Additional Information For an informal discussion about the post, please contact <a href="mailto:Gary.Berkeley@havering.gov.uk" target="_blank">Gary.Berkeley@havering.gov.uk</a> The closing date for the receipt of applications is 17th August 2025&nbsp;however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful.&nbsp; Interview date to be confirmed.&nbsp; Please view Job Profile here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

CCTV Officer

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Social Care Officer £37,068 - £38,058 per annum Fixed Term - 12 Months ABOUT US The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east.&nbsp; It is well connected&nbsp; by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the both the Theatre Royal Stratford East and Stratford Circus Arts Centre offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there. ABOUT THE JOB To support the delivery of an integrated social care service to an allocated caseload within the agreed performance management, quality assurance and budgetary framework and that the highest standards of service are achieved. To act as a member of a team providing an effective, efficient and personalised assessment, support planning, brokerage and review service to adult service users, carers and their families in order to deliver the key strategic aims of the organisation and to ensure that the citizens of Newham have access to high quality services which safeguard and promote their welfare. To ensure that the principles of “Putting People First” are deployed within their day-to-day practice so that all people are fully supported to have the best possible personalised opportunities and are supported to exercise choice and control to meet the outcomes they define. Newham is a diverse borough with a young and vibrant population. There are over 270,190 Adults in the borough, coming from all corners of the world and serves one of the most vibrant and culturally diverse communities in the UK where over 100 different languages are spoken. This makes Newham an exciting and interesting place to work. Newham Adults Social Care services provides support to adults and carers, who may, because of the effects of ill health or disability, need support to live safely and independently. Our vision is to promote the wellbeing of people in Newham, making the best use of available resources to enable adults to live in the community independently and live safely, free from abuse and neglect. We strive to support our customers to make their own decisions, to feel safe and protected from harm, aspire to good health throughout their lives and make positive choices to maintain and improve their wellbeing. Our vision is to promote the wellbeing of people in Newham, strength based practice making the best use of available resources to enable adults to live in the community independently and live safely, free from abuse and neglect. We strive to support our customers to make their own decisions, to feel safe and protected from harm, aspire to good health throughout their lives and make positive choices to maintain and improve their wellbeing. This is an exciting period of change as we begin to realign services to work alongside Primary Care Networks across the borough. This provides opportunities for new service improvements, improved pathways for customers and closer partnership working. There is a strong commitment to supporting professional development, to improve services and outcomes for vulnerable people.&nbsp; As a Social Care Officer, we know that you want to make a difference and working at Newham you will be given every support and opportunity to do so. If you share this vision of excellent practice, we want to hear from you. THE CANDIDATE We are looking for 1 Social Care Officer who has and wants to further develop their skills with case work under the Care Act like promoting independence and Direct Payments, carrying out assessment of needs, reviews and working with customers and carers in the community and building good links with community agencies in the neighbourhood team within Adult Social Care. We are looking for Social Care Officer who have good assessment and care planning skills and passionate about delivering results. Please provide a short overview of the requirements of the job We are able to offer you the following benefits A supportive team working environment with regular supervision An annual appraisal linking your learning and development needs. Subsidised leisure passes Generous annual leave allowance Local Government pension scheme Access to smarter working / flexible working Latest technology by way of Mobile phones and laptops Should you require any help or advice with your on-line application, please email <a href="mailto:Scaria.joseph@newham.gov.uk" target="_blank">Scaria.joseph@newham.gov.uk</a>&nbsp;or <a href="mailto:Tracey.Deller@newham.gov.uk" target="_blank">Tracey.Deller@newham.gov.uk</a> Please find below link to JD Social Care Officer-JD Applications Deadline - 31/08/2025 23:59 Please attach your CV and a supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role (we will not accept standalone CV’s). Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Social Care Officer

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Senior Business Analyst £58,818 - £71,412 SMRA, 2 years fixed term&nbsp; Are you a strategic thinker with a passion for transformation and improving lives? Join Newham’s Homelessness Response Programme as a Senior Business Analyst, where you’ll play a pivotal role in shaping and delivering complex, high-impact projects that make a real difference to our residents. Working within our Transformation Delivery Team, you’ll lead service and system redesigns, drive innovation, and collaborate with a wide range of internal and external stakeholders. Your work will directly support the delivery of high-quality, cost-effective services that improve outcomes for vulnerable individuals and communities. What you’ll do: <ul>
<li>Lead business analysis across complex transformation projects.</li> <li>Redesign services and customer journeys to improve resident experience.</li> <li>Collaborate with senior leaders, delivery teams, and partners to co-design solutions.</li> <li>Use data and insight to inform decision-making and drive continuous improvement.</li> <li>Deliver change at pace through agile, sprint-based approaches.</li> </ul> What we’re looking for: <ul>
<li>Proven experience in business analysis within complex public sector environments.</li> <li>Strong stakeholder engagement and communication skills.</li> <li>A passion for service improvement and social impact.</li> <li>Experience working in transformation programmes and multi-agency settings.</li> </ul> Join us in building a fairer, more inclusive Newham. Apply now and be part of a team that puts people at the heart of everything we do. If you would like to find our more or discuss the role please contact the hiring manager &nbsp;<a href="mailto:charlotte.bawden@newham.gov.uk" target="_blank">charlotte.bawden@newham.gov.uk</a>.&nbsp; Please view JD here Closing date 17/8/25 IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

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