{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":false,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1728355545953,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"be250821-2609-4543-855f-506b6851c46c","title":"Supported Housing Officer","employer":"Notting Hill Genesis","department":"","location":"1-3 Sussex Place, W6 9EA","locationType":3,"description":"<p><strong>How you'll do it</strong></p><ul>\n<li>Ensure your schemes are homely places where customer needs can be safely be met.</li>\n<li>Ensure customers are given flexible, supportive help to manage their tenancies successfully.</li>\n<li>Regularly consider the effectiveness of services, staffing, building facilities, equipment and external relationships using your knowledge and resources to improve provision in line with agreed C&S approaches.</li>\n<li>Develop relationships with key local stakeholders which enhance services for customers, increase referral rates and reduce voids.</li>\n<li>Ensure you and your team are alert to safeguarding concerns, following NHG policy and practice; working in partnership with appropriate agencies to respond.</li>\n<li>Ensure your services meet and exceed KPIs including financial, people, quality, complaints, customer satisfaction, staffing levels & housing.</li>\n<li>Ensure your services are inspection ready, compliant and achieve excellent internal/external inspections results for all housing related services.</li>\n<li>Ensure you make best use of relevant IT systems, ensuring all</li>\n</ul><p> </p><p><strong>The Ideal Candidate</strong></p><p>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p> </p><p>Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.</p><p> </p><p>Essential:</p><ul>\n<li>Strong understanding of vulnerable people and their housing needs</li>\n<li>Experience of working with or directly delivering support services to customers with similar needs to those within this remit</li>\n<li>Strong interpersonal skills; friendly, approachable, professional</li>\n<li>Clear, concise and accurate written and verbal communication skills</li>\n<li>Able to maintain sensitive information appropriately</li>\n<li>Enhanced DBS Disclosure</li>\n</ul><p>Desirable:</p><ul>\n<li>Negotiation and dispute resolution skills</li>\n<li>Demonstrable knowledge of social housing management procedures and housing law</li>\n<li>Effective IT skills including the ability to manipulate data in MS Excel to analyse finances/KPIs. Strong knowledge of all MS Office applications</li>\n</ul><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p> </p><p>Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p> </p><p><strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </p><p> </p><p>For more information on what we do and what makes us different please visit:</p><p><a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p> </p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 1st November 2024.</strong>  </p><p>Step 2: Successful candidates will be asked to do an assessment  </p><p>Step 3: Successful candidates will be invited to interview  </p><p> </p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p>Should a redeployee apply for this role, their application will be considered before any others.</p><p>This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) </p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p>","shortDescription":"","salaryDescription":"£30602 - £34002 per annum + 35 hours per week.","publishDate":"2024-10-04T11:08:57.000Z","expirationDate":"2024-11-01T11:08:57.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4457431f-26b1-4e46-ae9d-8abe8cb32917.png","score":1,"featured":false,"enhanced":false},{"id":"12e1689c-4f67-40e5-a341-763423ae101d","title":"Aftercare Officer","employer":"Notting Hill Genesis","department":"","location":"Bruce Kenrick House,2KillickSt","locationType":3,"description":"<p><strong>What you'll do</strong></p><p> </p><p>NHG is offering an exciting position as an <strong>Aftercare Officer</strong> within our newly created Customer Care function. This isn't a typical aftercare role, and we aren't looking for a typical applicant. You'll be working with a group of people tasked with innovating to do things differently for those living in our new homes, delivering customer-centred outcomes whilst supporting our operational colleagues to excel in their day-to-day work.</p><p>You'll be part of the Placemaking Strategy & New Homes structure whose involvement spans the entire new-build project lifecycle, ensuring that our new homes and places are located, designed, finished and maintained with our communities & customers in mind. Your position in this broader structure will give you excellent insight into construction, project management, property management & placemaking, and we will support you to convert that new knowledge into future career opportunities within the Housing sector.</p><p><strong>How you'll do it</strong></p><p>This role is new to NHG, and you'll be expected to make it your own. Your primary purpose will be to work on our large new mixed-tenure developments to build strong relations, triage quality issues, educate stakeholders and support a process of continuous improvements.</p><p>You'll spend most of your time working with colleagues to make certain that we are providing high quality information at move-in, or with residents ensuring that quality concerns get resolved quickly & efficiently. You will be trusted to make interventions when things go wrong, and will have authority to spend money (where appropriate) to ensure we are meeting customer expectations. In return, you'll need to be proactive, resourceful, and able to learn quickly.</p><p>Success in this role looks like an improved customer experience, a more proactive approach to managing customer concerns and a meaningful contribution to our continuous improvement initiatives.</p><p><strong>The Ideal Candidate</strong></p><p>We are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p>You will have an unwavering commitment to the customer, will be energetic and highly motivated and take a flexible approach to your work. You'll need to believe wholeheartedly in the benefits of taking a human-centred approach to your work, and you'll need to be comfortable challenging the status quo where you see opportunity for improvement.</p><p>Essential:</p><ul>\n<li>An engaging, concise, and confident communication style</li>\n<li>A proactive, can-do attitude toward problem solving, and a willingness to go 'above and beyond' to deliver a positive outcome</li>\n<li>The ability to learn quickly & prioritise effectively</li>\n<li>A willingness to be predominantly site / office based</li>\n</ul><p>Desirable:</p><ul>\n<li>Experience in a customer-facing role</li>\n<li>A willingness to advance your knowledge and career here at NHG</li>\n</ul><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.</p><p>Benefits include:</p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)</li>\n<li>Generous pension scheme</li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)</li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations</li>\n<li>Health cash plan</li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, entertainment, days out and much more</li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan</li>\n<li>Cycle to work scheme</li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p><strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.</p><p>For more information on what we do and what makes us different please visit:</p><p><a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a></p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a></p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now!</p><p>Step 2: Successful candidates will be asked to do an assessment </p><p>Step 3: Successful candidates will be invited to interview</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .</p><p>Should a redeployee apply for this role, their application will be considered before any others.</p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.</p>","shortDescription":"","salaryDescription":"£33460 - £37178 per annum + 35 hours per week.","publishDate":"2024-10-02T01:45:08.000Z","expirationDate":"2024-10-16T01:45:08.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/42ab93d4-951b-4c63-a78a-0be7d21d3171.png","score":1,"featured":false,"enhanced":false},{"id":"c171dfd3-fb67-462f-abc8-9dd33551a440","title":"Marketing & Sales Support Executive","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><div>\n<div>\n<strong>What you'll do</strong> </div>\n<div>As a Marketing and Sales Support Executive in the Sales and Marketing team you will support the delivery of individually tailored marketing campaigns to raise awareness, increase our brand equity and market presence at designated developments. </div>\n<div>Reporting to the Senior Digital Marketing Manager your goal is to support the customer journey both online and offline by increasing engagement with our NHG Homes brand via website, social media and email platforms, individual development campaigns and by taking a lead on in-person trade events, to increase customer satisfaction with their buying experience. </div>\n<div><strong> </strong></div>\n<div>\n<strong>How you'll do it</strong> </div>\n<ul>\n<li>Event management: including liaison with suppliers and staff co-ordination and asset creation.</li>\n<li>Customer Journey: Plan and build customer journeys to maximise customer acquisition and retention. Support the implementation of email automated workflows customer touch points and website management</li>\n<li>Brand engagement: Support the ongoing NHG Homes composite brand campaign strategy.</li>\n<li>Digital Marketing: Support the Senior Digital Marketing Manager in social media management, publish engaging content tailored to our target audience</li>\n<li>Reporting: Support the tracking of key email and social media marketing metrics</li>\n<li>Cross-team Support: Provide support to the Sales and Marketing teams during Scheme launches, promotional events, and offer administrative support</li>\n<li>Budget Planning and Management: Plan and propose budgets for events, marketing activities and projects</li>\n</ul>\n<div> </div>\n<div>\n<strong>The Ideal Candidate</strong> </div>\n<div>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. </div>\n<div>Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. </div>\n<div> </div>\n<div>Essential: </div>\n<ul>\n<li>Experience in Marketing environments and with campaign management </li>\n<li>Knowledge of email marketing systems, including basic HTML skills </li>\n<li>Demonstrable experience in event planning and management </li>\n<li>Ability to interpret data and suggest optimisations to senior management </li>\n</ul>\n<div>Desirable: </div>\n<ul>\n<li>Basic understanding of the end-to-end development and sales process</li>\n<li>Experience with social media practices and community management </li>\n<li>Time management and strong organisational skills with a keen eye for detail and compliance</li>\n</ul>\n<div> </div>\n<div>\n<strong>What's in it for you?</strong> </div>\n<div>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.   </div>\n<div>Benefits include:   </div>\n<ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)  </li>\n<li>Generous pension scheme  </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)  </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.  </li>\n<li>Health cash plan  </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.  </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan  </li>\n<li>Cycle to work scheme.  </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>\n<div> </div>\n<div><strong>All about us</strong></div>\n<div>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </div>\n<div> </div>\n<div>For more information on what we do and what makes us different please visit:</div>\n<div>\n<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </div>\n<div> </div>\n<div>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </div>\n<div> </div>\n<div><strong>Selection Process</strong></div>\n<div>Step 1: If you are interested, please send your application now! <strong>Closing date is 8 October 2024.</strong>  </div>\n<div>Step 2: Successful candidates will be invited to interview and asked to deliver a presentation, details of which will be shared prior to the interview. Interviews are scheduled for <strong>w/c 21 October 2024.</strong>\n</div>\n<div> </div>\n<div>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </div>\n<div> </div>\n<div>Should a redeployee apply for this role, their application will be considered before any others. </div>\n<div> </div>\n<div>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </div>\n<p>earliest opportunity. </p>\n</div>","shortDescription":"","salaryDescription":"£38057 - £42286 per annum + 35 hours per week.","publishDate":"2024-09-24T04:03:25.000Z","expirationDate":"2024-10-08T04:03:25.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3c53aa05-95ce-4552-9b7f-75ee93520238.png","score":1,"featured":false,"enhanced":false}],"totalResults":3,"page":1,"pageSize":20,"facets":{"JobTypes":{"housing":3},"ContractType":{"1":1,"5":2},"PublishDate":{"1":0,"2":0,"3":2,"4":3,"5":3},"EmployerType":{"social housing":3},"WorkingPatterns":{"1":3},"LocationType":{"3":3}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":null,"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1728355545993,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,null,null,"ca7cd90f-2d0b-43a4-b63b-e4b2c5376608",{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,null,null,\"ca7cd90f-2d0b-43a4-b63b-e4b2c5376608\",{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":{"id":"ca7cd90f-2d0b-43a4-b63b-e4b2c5376608","name":"Notting Hill Genesis"},"dataUpdateCount":1,"dataUpdatedAt":1728355545947,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["employerDetails","ca7cd90f-2d0b-43a4-b63b-e4b2c5376608"],"queryHash":"[\"employerDetails\",\"ca7cd90f-2d0b-43a4-b63b-e4b2c5376608\"]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1728355545936,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}

Notting Hill Genesis jobs