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What will you be doing?

We are looking for a part-time, 18.5 hours a week Business Support Officer to join the Adolescent Early Help West 1 team. This is a demanding and challenging role, and you will need a calm and organised approach, alongside excellent communication skills.

You will be working as part of a team in a fast-paced environment, providing invaluable professional support to Early Help staff in the district. You will liaise with families, professionals and colleagues with responsibilities including arranging and minuting meetings, daily mailbox monitoring and dealing with queries, diary management, tracking timescales, acting as the first point of contact for phone queries and updating / uploading to case management systems. You will be a skilled administrator proficient in Word, Excel, and Outlook and in organising your own time and supporting others to meet deadlines and performance targets.

The work is varied, and you will be expected to deal with a wide range of issues and work collaboratively with colleagues, sharing duties as required throughout the team.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

About you

For further information about this role please contact Business Support Leads, Megan Atlee megan.atlee@kent.gov.uk or Toni Jameson-Rickard toni.jameson-rickard@kent.gov.uk.

About us

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.