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Then you might be supporting individuals to pursue hobbies and leisure activities at home and in their community by being innovative, enthusiastic and encouraging.<br><br> As a <strong>Care Support Worker,</strong> you'll be assisting people to live their best life. With a particular focus supporting people with kindness and compassion. You will support people with all aspects of daily living including assisting people with their personal care and health needs.<br><br>Your kind, compassionate and driven to protect the rights of the people you support. You'll respect individual characters you are supporting and the different wants and needs they may have. To be successful in this role you'll need to be available to work on a rota basis which is covered over a 24/7 period. Some waking nights and sleep ins will be required.<br><br>Your role covers all aspects of care and support. If you're a caring & compassionate person, then we want to hear from you.<br><br>Could it be you?<br><br>To be a success in this role, you're:<ul> <li>Able to work on a rota basis, working across a 24/7 shift pattern.</li> <li>The understanding and ability to respond to people's unique needs and desires.</li> <li>Experience of providing support to vulnerable individuals.</li> <li>The ability to maintain records, with high levels of attention to detail.</li>\n</ul>Here are just a few of the benefits of working at Peabody:<ul> <li>25 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an enhanced DBS check. A Full UK driving licence and access to a car is required.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at george.murphy@peabody.org.uk <br><br><strong>Interviews will be taking place week commencing 28th October.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£23,400 per annum","publishDate":"2024-10-11T01:04:41.000Z","expirationDate":"2024-10-24T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cc5faa75-055c-4d15-8b05-8e1054e1da16.png","score":1,"featured":false,"enhanced":false},{"id":"f0ca232e-5697-4bcb-8b94-58bfcc50eecb","title":"Contact Centre Advisor","employer":"Peabody","department":"","location":"Basildon","locationType":3,"description":"<strong>The vacancy</strong><br><br>As a Contact Centre Advisor, you will be the first point of contact for Peabody Residents reaching out about repairs and property maintenance. Whether by phone, email, web chat, or in writing, you will provide advice and support, aiming for first-time resolution of household enquiries.<br><br>Your role will involve working closely with Residents to ensure they have access to the right services and that their queries and complaints are addressed promptly and professionally.<br><br>Your responsibilities will include handling routine enquiries from leaseholders regarding maintenance, supporting the Neighbourhood Management team in delivering excellent housing and estate management services, and striving to ensure all interactions result in a positive service outcome for Residents. You'll play a vital part in meeting individual and team performance targets, contributing to the overall success of the Contact Centre<strong>. </strong><br><br><strong>Working Hours:</strong> Our Contact Centre operates Monday to Friday, 08.00 to 18.00. You will need to be available to work rotating shifts within this timeframe.<br><br>At Peabody, we are committed to supporting your development. You will undergo a comprehensive training programme designed to provide you with all the tools and knowledge required to excel in your role. During this training period, which takes place full-time at our Pitsea office, you will be assessed regularly to ensure you're on track. The successful completion of these assessments is crucial to progressing in the role<br>Please be aware that the training programme is a three-week full-time commitment, running from Monday to Friday, 9.00am to 4.30pm.<br><br>This role offers a fantastic opportunity to grow within a supportive environment and make a real difference in the lives of our Residents.<br><br>If this sounds like the perfect opportunity for you, we'd love to hear from you! 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You'll be kind and compassionate and a strong advocate for the people you support. <br><br>You'll be empathetic and non-judgemental and a professional operator with strong relationship-building skills. You'll enjoy promoting positive joint working between relatives, other departments and partners.<br><br><strong>We are seeking Bank/Relief Care Support Workers who are qualified or accredited in British Sign Language (BSL).</strong><br><br>At Peabody, our purpose is to help people flourish. Here are just a few of the benefits for you working at Peabody:<ul> <li>Up to 25 days annual leave (dependant on hours worked)</li> <li>Access to a discount portal </li> <li>Sleep in allowance </li> <li>Family friendly policies</li> <li>Paid travel expenses, including mileage</li> <li>Refer a friend bonus scheme</li>\n</ul>This role will require an Enhanced DBS check, and a UK driver's licence and access to a vehicle is desirable.<br><br><strong>Are you ready to apply? </strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <br><br>If you need to ask us anything else at all, feel free to drop an email to Julie-Ann, Talent Specialist at julie-ann.o'malley@peabody.org.uk and one of our team will be in touch. <br><br><strong> You must be eligible to work in the UK to apply for this vacancy. 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Social Housing job vacancies in Benfleet