{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":false,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1728309674233,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"48fa5a9a-acc1-46a5-960f-1fc298d5810c","title":"Environmental Health Officer/Senior EHO / EH Regulatory Officer/Senior EHRO","employer":"Spelthorne Borough Council","department":"","location":"Council Offices - Knowle Green","locationType":2,"description":"<p><strong>Environmental Health Regulatory Officer/Senior EHRO (Residential) / Environmental Health Officer/Senior EHO (Residential)</strong></p>\n<p><strong>Salary £34,125 to £51,162 p.a.</strong> (dependent on experience) plus essential car user allowance <strong>Full-time (36 hours flexible) </strong></p>\n<p>We are looking for an officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health.</p>\n<p>You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.  You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.</p>\n<p>In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.</p>\n<p>For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on s.turp@spelthorne.gov.uk.</p>\n<p>This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.</p>\n<p>The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.  These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.  The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.</p>\n<p>Please note as part of the employment checks this post will subject to a basic Disclosure & Barring Service (DBS) check.</p>\n<p>Closing date:  <strong>25 October 2024 (noon)</strong></p>\n<p>Interviews: <strong>week commencing</strong> <strong>11 November 2024</strong></p>\n<p><strong>To apply please use the link below</strong></p>\n<p>All shortlisted applicants will be contacted via email after the closing date. CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.  If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.</p>\n<p><em>Working towards equal opportunities</em></p>\n<p><strong>Strictly No Agencies</strong></p>","shortDescription":"","salaryDescription":"Salary £34,125 to £51,162 p.a. (dependent on experience) plus essential car user allowance","publishDate":"2024-10-04T08:44:00.000Z","expirationDate":"2024-10-25T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/60a8c3b1-f39c-43e7-b4c9-4c0d1ac19fed.jpg","score":1,"featured":false,"enhanced":false},{"id":"2e523357-1462-4488-a4dc-73a1904952ac","title":"Neighbourhood Officer","employer":"Hexagon Housing","department":"","location":"London","locationType":2,"description":"<p><strong><span>About Us</span></strong></p>\n<p><span>Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 110 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.&nbsp;</span></p>\n<p><span>Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. W</span><span>e are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to our residents.<span>&nbsp; </span><span>&nbsp;</span></span></p>\n<p><span><span>&nbsp;</span>Our ideal candidate will have:</span></p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>A proven background of working in a front-line customer service environment – preferably in the housing sector.<span> </span></p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>A commitment to excellent standards of customer care.</span></p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Good IT and numeracy skills. </span></p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Excellent verbal and written communication skills.</span></p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</span></p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</p>\n<p><span><span>-<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>A full driving licence and access to a vehicle.</span></p>\n<p><a></a><span>As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.</span></p>\n<p><span><span>We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. </span></span></p>\n<p><span><span>We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.</span></span><span><span>&nbsp;</span></span></p>\n<p><span><strong><span>For further details and to apply, please click on the apply link above.</span></strong></span></p>\n<p><span><strong><span>No agencies.</span></strong></span></p>\n<p><span><strong><span>Closing date: Tuesday 15 October 2024.</span></strong></span></p>\n<p><span><strong><span>Interviews will take place on Wednesday 23 October 2024.</span></strong></span></p>\n<p><span><span>We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.</span></span></p>","shortDescription":"","salaryDescription":"£34,411 - £38,236 per annum (dependent on experience) plus Essential Car User Allowance","publishDate":"2024-10-03T09:33:01.186Z","expirationDate":"2024-10-15T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a6fbff73-fe2f-4739-a6ea-63fa178f145c.jpg","score":1,"featured":false,"enhanced":false},{"id":"3614a41e-90da-488a-9a9d-4774ef45fed3","title":"Housing Benefit Assistant (Maternity Cover)","employer":"Spelthorne Borough Council","department":"","location":"Council Offices - Knowle Green","locationType":2,"description":"<p><strong>Housing Benefit Assistant</strong></p>\n<p><strong>Fixed Term 12 Month Contract to cover Maternity Leave</strong></p>\n<p><strong>Full Time 36 hours per week </strong><strong>£23,645 – £26,346 per annum </strong></p>\n<p><strong> </strong>Working in the busy Housing Benefits section as part of a small pre-assessment team your main duties will include checking incoming claims for completeness, dealing with customer queries at the enquiry desk and over the telephone as well as scanning and indexing documents.</p>\n<p>Previous benefit experience would be an advantage although training will be given, and you will need to have excellent communication and customer care skills with the ability to be both a team player and to work on your own initiative. You will also need to be computer literate as you will be using two computer systems at the same time.</p>\n<p>The hours are worked flexibly between 8am to 5pm daily to be agreed with the Manager.</p>\n<p>Spelthorne currently has a hybrid working policy; however, this role is mainly office based due to the requirements of this position.</p>\n<p>We can offer excellent conditions of service with a benefits package that includes flexible working hours, pension scheme, free car parking and at least 23 days paid leave per year.</p>\n<p>The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.  These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.  The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.</p>\n<p>A Basic DBS check plus BPSS check will also be required for this post.</p>\n<p><strong>Closing date:</strong>  18^th October 2024 (Noon)</p>\n<p><strong>Interview:</strong> 24^th October 2024</p>\n<p>For full information and to apply online, go to <a href=\"http://www.surreyjobs.info\">www.surreyjobs.info</a> or <a href=\"http://www.spelthorne.gov.uk\">www.spelthorne.gov.uk</a> alternatively, please contact Recruitment Services on (<strong>01784 444263</strong> (answer phone) <strong>quoting reference number 1220.</strong></p>\n<p>Unfortunately, we are unable to reply to all candidates.  If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful.</p>\n<p>All shortlisted applicants will be contacted via email after the closing date. CVs can only be accepted in support of a completed application form.</p>\n<p> </p>\n<p><strong> </strong></p>\n<p> </p>\n<p> </p>\n<p><em>Working towards equal opportunities</em></p>\n<h1><strong> </strong></h1>\n<p><strong> </strong></p>\n<p><strong> </strong></p>\n<p><strong>Strictly No Agencies</strong></p>\n<p><strong> </strong></p>\n<p><strong> </strong></p>","shortDescription":"","salaryDescription":"£23, 645 - £26, 346 per annum","publishDate":"2024-10-02T16:12:00.000Z","expirationDate":"2024-10-18T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5d5fa0ac-6b2a-48db-aae4-6826dabb008b.jpg","score":1,"featured":false,"enhanced":false},{"id":"a3adf6df-46a9-4970-8c4a-f74fb9c6faf4","title":"Local Authority Designated Officer (LADO)","employer":"Achieving for Children","department":"","location":"Kingston upon Thames","locationType":2,"description":"<h2>Job Information</h2>\n<p>Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor &amp; Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us&nbsp;<a href=\"https://www.achievingforchildren.org.uk/pages/about-us\" target=\"_blank\">click here.</a>&nbsp;</p>\n<div>\n<div>\n<p>We are looking for a permanent full time LADO to join us. The role will be to offer professional consultation and advice, chair and coordinate complex meetings, and manage allegations against people who work with children in paid employment or in voluntary work.&nbsp;</p>\n</div>\n<h2>About the role</h2>\n<p>The core activities of the Local Authority Designated Officer (LADO) will be to:</p>\n<ul>\n<li>Offer professional consultation and advice, chair and coordinate complex meetings, and manage allegations against people who work with children in paid employment or in voluntary work.</li>\n<li>Chair complex multi-agency and multi-disciplinary meetings, making threshold decisions about the likelihood of significant harm and providing appropriate advice and guidance</li>\n</ul>\n<p>For an information discussion about his role, please contact Lorrisa Webber, Head of Service, on&nbsp;<a href=\"mailto:lorrisa.webber@achievingforchildren.org.uk\">lorrisa.webber@achievingforchildren.org.uk</a>.</p>\n<h2>About you</h2>\n<p>The successful candidate will have:</p>\n<ul>\n<li>LADO experience (preferably).</li>\n<li>A degree level education with a relevant professional qualification in social work and active Social Work England registration.</li>\n<li>Experience of chairing complex multi agency and multi-professional meetings.</li>\n<li>Experience of building strong partnerships, maintaining relationships whilst providing constructive challenge if required.</li>\n<li>Excellent communication skills and experience of keeping and maintaining records.</li>\n<li>Knowledge of relevant theory that informs practice delivery and statutory legislation and national policy drivers that will affect children’s services.</li>\n<li>Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.</li>\n</ul>\n<h2>About our benefits</h2>\n<p>We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:</p>\n<ul>\n<li>29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month(Or for term term workers, your leave entitlement consists of the non-working periods in your contract.)</li>\n<li>Tailored induction sessions commencing on the date you start working for AfC</li>\n<li>Local Government salary and pension scheme (LGPS or Teachers Pension)</li>\n<li>Flexible working options - helping to keep a good work life balance</li>\n<li>A comprehensive Employee Assistance Programme</li>\n<li>A range of staff benefits and discounts</li>\n<li>An excellent learning and development offer to support your career pathway</li>\n</ul>\n<p>To find out about all of the breadth of benefits of working for Achieving for Children&nbsp;<a href=\"https://www.achievingforchildren.org.uk/pages/work-for-us/rewards-and-benefits\" target=\"_blank\">click here</a>. For our social work offer&nbsp;<a href=\"https://www.achievingforchildren.org.uk/pages/work-for-us/our-social-work-offer\" target=\"_blank\">click here</a>.</p>\n<h2>Important Information</h2>\n<p><strong>Start dates:</strong>&nbsp;Achieving for Children have&nbsp;<a href=\"https://drive.google.com/file/d/13uJxl4hNeyla82su-9YlePwcKQ5e-JKh/view?usp=sharing\" target=\"_blank\">set&nbsp;start dates</a>&nbsp;meaning successful candidates join on a set date in each month.&nbsp;Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.</p>\n<p><strong>Right to work:</strong>&nbsp;The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\" target=\"_blank\">GOV.UK website</a>&nbsp;for right to work guidance.</p>\n<p><strong>Equality:</strong>&nbsp;We particularly welcome applications from sections of the community who are currently underrepresented within our teams.&nbsp;Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.</p>\n<p><strong>Safeguarding:</strong>&nbsp;We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).</p>\n<p><strong>For more information about AfC:</strong>&nbsp;Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham.</p>\n<p>We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.</p>\n</div>","shortDescription":"","salaryDescription":"Salary from £59,328 (SCP48) Salary to £62,748 (SCP51)","publishDate":"2024-10-02T09:24:07.152Z","expirationDate":"2024-10-10T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/08cf6fe8-0d71-4151-b963-da4550766092.jpg","score":1,"featured":false,"enhanced":false},{"id":"d28b440d-6b9b-4269-a3f1-64300669f565","title":"Head of Property Safety","employer":"Hexagon Housing","department":"","location":"London","locationType":2,"description":"<p><strong><span>About Us</span></strong></p>\n<p><span>Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m and 120 staff, Hexagon is continually improving the quality and range of our affordable homes and services.&nbsp;</span></p>\n<p><span>As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. </span></p>\n<p><span>Reporting to the Operations Director, the Head of Property Safety is a key member of our leadership team.<span>&nbsp; </span>Leading a multi-disciplinary team, y</span><span>ou will develop, champion and lead on </span><span>all aspects of property safety ensuring full compliance and high standards of professionalism</span><span>.<span>&nbsp; </span></span></p>\n<p><span>A collaborative approach is important for this role as you will be providing advice, support and guidance across the Organisation.<span>&nbsp; </span>With a relevant professional or degree level qualification, you will bring <a></a>a successful track record of managing all aspects of property safety (gas, fire, water, asbestos and M&amp;E) and acting as the competent person to fulfil new and emerging legislative requirements.</span></p>\n<p><span>This role presents a brilliant opportunity to further your career with a dynamic company that values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you have experience in a regulated sector, want to work with a fantastic team, and feel proud of the contribution that you make each day, then we very much want to hear from you. </span></p>\n<p><span>We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.</span></p>\n<p><span>For further details and to apply, please click on the apply link above.</span><span><span>&nbsp;</span>No agencies</span><span>&nbsp;</span></p>\n<p><strong><span>Closing Date: Sunday 20 October 2024</span></strong><strong><span>&nbsp;</span></strong></p>\n<p><strong><span>Stakeholder Group (online) – Wednesday 30 October 2024</span></strong><strong><span>&nbsp;</span></strong></p>\n<p><strong><span>Interviews will be held in person on Monday 4th November 2024</span></strong><strong><span>&nbsp;</span></strong></p>\n<p><span>We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.</span></p>","shortDescription":"","salaryDescription":"£86,682 p.a. ","publishDate":"2024-10-01T10:41:58.038Z","expirationDate":"2024-10-20T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a6fbff73-fe2f-4739-a6ea-63fa178f145c.jpg","score":1,"featured":false,"enhanced":false},{"id":"192ba422-917e-4426-97bf-8750d1c7dd4b","title":" Project Manager","employer":"London Borough of Ealing","department":"","location":"Ealing","locationType":2,"description":"<p><strong>About Us</strong></p>\n<p>The Projects Delivery Unit (PDU) is seeking an experienced, proactive and energetic Project Manager to join its project management team, working alongside a multidisciplined team of professionals to support the Council’s development portfolio. Previous experience of working in a Local Authority environment; schools, leisure and with other public sector institutions would be advantageous.</p>\n<p>The successful applicant will be based in Perceval House and working around the borough of Ealing, needing to be highly self-motivated and possessing a firm commercial grounding.</p>\n<p>This is a full-time and permanent post with a minimum requirement of 2 days per week in the office.</p>\n<p>Ealing is a richly diverse borough in west London, with the third most ethnically diverse local population in the UK.</p>\n<p>We are committed to fostering an inclusive environment where everyone feels valued and respected. We believe that diversity is our strength, and we strive to create a workplace that reflects the diverse communities we serve. Our policies and practices are designed to promote equality and ensure that all employees have equal opportunities for growth and development. We celebrate the unique perspectives and experiences that each individual brings to our team, and we are dedicated to building a culture of inclusion where everyone can thrive.</p>\n<p><strong>The main responsibilities include, but are not limited to, the following:</strong></p>\n<p>Manage projects in line with the Council’s approved Gateways, liaising with designers, contractors, stakeholders and end-users as necessary;</p>\n<p>Carry out Project Manager duties and services in accordance with the Council’s management processes, such as the BILD reporting system and the Council’s Project Gateways.</p>\n<p>Develop, agree and manage project commercial strategies, ensuring compliance within the Council’s Contract Procurement Rules and processes. Work in coordination with the Quantity Surveying team and wider PDU in relation to contract variations and procurement advice.</p>\n<p>Managing JCT suite of contracts and other forms of contract. Acting where necessary as contract administrator.</p>\n<p>Identify, manage and mitigate project risks, plan and coordinate projects with key stakeholders.</p>\n<p>Manage project teams of in-house and external professionals and provide direction to consultants and contractors.</p>\n<p>Ensuring that project teams and supervised staff comply with Health and Safety legislation and follow Council H&amp;S policy and procedures.</p>\n<p>Monitor and contribute to management of project and program budgets</p>\n<p>Managing individual small to medium sized projects and programs of work of varying size, from by example £50,000 – £5million+, often from inception though to the end of the defect’s liability period.</p>\n<p>Act were, necessary in a supporting role on larger projects</p>\n<p>Act as an ambassador for the Council’s Economy and Sustainability directorate, championing best practice.</p>\n<p><strong>About you:</strong></p>\n<p>This is an exciting role which will give the successful candidate a broad experience in a projects reaching across the Council’s various directorates.</p>\n<p>To be successful in this role you will:</p>\n<ul>\n<li>Be dynamic, an effective communicator and be comfortable working in a fast-paced environment.</li>\n<li>Be adaptable and have a flexible working style with ability to pick up and independently lead a wide range of different tasks.</li>\n<li>Have experience of project and programme management practices and tools and putting these into practice.</li>\n<li>Have the ability to work under pressure to challenging timetables and manage a varied workload with competing priorities.</li>\n<li>Professional outlook with high standards of integrity</li>\n</ul>\n<p>This role is subject to Ealing’s enhanced vetting process.</p>\n<p>For further information or an informal chat about the role please contact Jason Lytton, Major Projects Manager&nbsp;on 07748776119</p>\n<p><a href=\"https://www.ealing.gov.uk/download/downloads/id/20110/role_profile_-_project_manager.pdf\">Role Profile</a></p>","shortDescription":"","salaryDescription":"£52,116.00 - £54,129.00 pa (inclusive) Grade 13","publishDate":"2024-09-26T13:24:30.310Z","expirationDate":"2024-10-14T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/eba62de1-7dc3-465f-87b3-4ccefd6a6874.png","score":1,"featured":false,"enhanced":false},{"id":"45ac48ad-335f-4357-9696-1fea4371737b","title":"Customer Contact Adviser","employer":"Reigate & Banstead Borough Council","department":"","location":"Town Hall, Reigate","locationType":2,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Job Title</strong>: Customer Contact Adviser<br class=\"customHTML\"><strong class=\"customHTML\">Location of work</strong>: Town Hall with some Hybrid working by arrangement with the Contact Manager<br class=\"customHTML\"><strong class=\"customHTML\">Salary</strong>: £25,701 – £28,638 per annum pro rata<br class=\"customHTML\"><strong class=\"customHTML\">Basis:</strong> Fixed Term Contract for 12 months, 22 hours per week (Wednesday, Thursdays and Fridays)</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Role</strong><br class=\"customHTML\">If you are seeking a career where Customers come first and are passionate for delivering great Customer Service then this is a fantastic opportunity to join a supportive, fun & friendly team.<br><br class=\"customHTML\">Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information.<br><br class=\"customHTML\">Demonstrating that you are an innovative, supportive, positive, and flexible person, you will be able to contribute towards our 5-year plan.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">What will you do?</strong></p>\n<p class=\"customHTML\">• Answer and resolve a high volume of calls from customers relating to a wide range of Council services<br class=\"customHTML\">• Deliver information in a succinct and confident manner providing options where required<br class=\"customHTML\">• Offering advice & guidance to customers via the phone and face to face<br class=\"customHTML\">• Investigate Customer enquiries<br class=\"customHTML\">• Respond to Social Media posts<br class=\"customHTML\">• Updating our website content</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">What will you need?<br></strong>• Customer Service experience ideally in a call centre environment<br class=\"customHTML\">• Great verbal & written communication skills<br class=\"customHTML\">• Ability to work well under pressure<br class=\"customHTML\">• Microsoft and Excel office skills</p>\n<p class=\"customHTML\">Full training will be given to ensure teamworking to deliver our customer contact strategy.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Staff Benefits</strong><br class=\"customHTML\">In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and c, in addition to providing a wide range of employment linked benefits, we provide you with competitive contributions of 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Additional Information</strong><br class=\"customHTML\">For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at<br class=\"customHTML\"><a href=\"mailto:Lisa.apostolakis@reigate-banstead.gov.uk\">Lisa.apostolakis@reigate-banstead.gov.uk</a>  and Rob Blaker, Senior Customer Contact Adviser at <a href=\"mailto:Rob.Blaker@reigate-banstead.gov.uk\">Rob.Blaker@reigate-banstead.gov.uk</a> </p>\n<p class=\"customHTML\">We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.<br><br class=\"customHTML\"><strong class=\"customHTML\">Closing date:</strong> 11 October 2024<br class=\"customHTML\"><strong class=\"customHTML\">Interviews:</strong> 22, 23 and 24 October 2024</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Values and Behaviours</strong><br class=\"customHTML\">Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.<br><br class=\"customHTML\">To find out ‘Who we are’ as a council please follow the link <a href=\"https://www.reigate-banstead.gov.uk/working-here\">here.</a><br class=\"customHTML\"><br class=\"customHTML\"></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"> </p>","shortDescription":"","salaryDescription":"£25,701 – £28,638 per annum pro rata","publishDate":"2024-09-23T12:00:00.000Z","expirationDate":"2024-10-11T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ea922101-5c95-4bbf-b7cb-ea3537518b76.png","score":1,"featured":false,"enhanced":false},{"id":"f32a868f-14b5-4d4c-8e08-d23e78912108","title":"Project Manager - Change - Counter Terrorism Policing HQ","employer":"Counter Terrorism Policing","department":"","location":"London","locationType":2,"description":"<p><strong><em><span>Note:</span></em></strong><em><span>&nbsp;Some hybrid working may be available depending on project deployment, however it should be expected that full time in office working will be required if you are allocated to one of our more sensitive projects</span></em></p>\n<p>Your project management skills could help protect the UK. A career in Counter Terrorism Policing (CT Policing) is like no other. Every day offers a variety of exciting challenges and exceptional opportunities played out on a regional, national and international stage.</p>\n<p>For Counter Terrorism Policing (CTP), delivering projects is not just about bringing improvements. It’s about keeping millions of people safe across the UK. Our Programme and Project Management team delivers a portfolio of projects and programmes that will help better protect our country.</p>\n<p>The Counter Terrorism Policing (CTP) Programme and Project Management team has a number of exciting opportunities for Project Managers to help deliver our portfolio of change across the network. You don’t need a background in policing or security for your skills to help keep people safe.</p>\n<p><strong>To be successful in this role you will:</strong></p>\n<ul>\n<li>be experienced at leading and managing discrete projects or project work packages, ensuring they are delivered on time, within budget, and to quality standards.</li>\n<li>establish and manage appropriate project governance.</li>\n<li>maintain high quality project documentation such as project plans and RAID logs.</li>\n<li>facilitate workshops to develop project management products.</li>\n<li>create a collaborative culture within your project team and also with wider stakeholders.</li>\n<li>be able to meet deadlines and prioritise your own and your team’s workload effectively.</li>\n<li>have strong project management knowledge including planning, and benefits management.</li>\n<li>be organised and thrive in a fast-paced environment.</li>\n</ul>\n<p><a></a><strong>Vetting</strong></p>\n<p><span>This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.&nbsp;</span></p>\n<p><span>Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) <strong>OR</strong> Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.</span></p>\n<p><strong>Confidentiality Agreement</strong></p>\n<p>Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.</p>\n<p><strong>Our Employee Commitments</strong></p>\n<p>Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.</p>\n<p>Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve.&nbsp; As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.</p>\n<p>Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share.&nbsp;</p>\n<p><strong>How to apply</strong></p>\n<p><strong>Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your CV should not exceed<span style=\"text-decoration-line: underline\"> two </span>A4 pages.</strong></p>\n<p><strong><span>Your personal statement should not exceed&nbsp;&nbsp;A4 page and must outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. Please note that if your Personal Statement is not tailored to the Project Manager Role we will be unable to consider your application at sifting stage. (NB. Please do not attach 2 copies of your CV).</span></strong></p>\n<p><strong><span>Completed applications must be submitted by 23:55 on 7 October 2024.</span></strong></p>\n<p><a href=\"http://www.metpolicecareers.co.uk\"><strong><span>www.metpolicecareers.co.uk</span></strong></a></p>\n<p><strong><span>The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups, and women.</span></strong></p>\n<p><strong><span>As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.</span></strong></p>\n<p><strong><span>The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.</span></strong></p>\n<p><a href=\"file:///FNVDCNSDH01.foundation.met.police.uk/EPiServer/CMS/Content/police-forces/metropolitan-police/areas/about-us/about-the-met/disability-confident-employer,,935684/%3fepieditmode=False\"><strong><span>Read our full disability confidence statement</span></strong></a><strong><span>.</span></strong></p>","shortDescription":"<p>Counter Terrorism Policing seeks Project Managers experienced in leading and managing discrete projects, establishing appropriate governance and documentation.</p>","salaryDescription":"The starting salary is £45,073, which includes allowances totalling £2,841. The salary is broken down as £42,232 basic salary, which will increase annually until you reach the top of the scale £50,385 Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.","publishDate":"2024-09-09T08:33:52.346Z","expirationDate":"2024-10-07T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fd310068-2a76-4a1e-b2c0-e11da74662ad.jpeg","score":1,"featured":false,"enhanced":true}],"totalResults":8,"page":1,"pageSize":20,"facets":{"PublishDate":{"1":0,"2":0,"3":5,"4":6,"5":8},"WorkingPatterns":{"1":7,"2":1,"7":2},"LocationType":{"2":8,"3":74},"ContractType":{"1":6,"2":2},"EmployerType":{"emergency services/blue light":1,"health & social work/care":1,"local government":4,"social housing":2},"JobTypes":{"community":1,"customer service / sales":2,"environment / conservation / waste management":1,"horticulture, groundskeeping and parks":1,"housing":3,"project management":2,"social care - adults":1,"youth work":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.393612,"lng":-0.39716366},{"lat":51.34445,"lng":-0.39716366},{"lat":51.34445,"lng":-0.31440848},{"lat":51.393612,"lng":-0.31440848},{"lat":51.393612,"lng":-0.39716366}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1728309674442,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"esher",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":["2"],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"esher\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[\"2\"],\"workingPatterns\":[]},2,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1728309674133,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}

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