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ERD Operations Manager 
Are you an experienced and motivated leader with extensive experience in Repairs and Maintenance? Are you ready to join our team and drive excellence in all aspects of our responsive repairs service? Following the Council's Regulator of Social Housing's C1 rating, we have an exciting opportunity for the right person to make a major contribution to ensuring our continued drive to improve service delivery for the benefit of the Council's residents continues at pace. 
Why Join Us? 
 
 - Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our responsive repairs and project delivery, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - Significant experience managing high value responsive repairs contracts, responsible for commercial and service quality objectives 
 - Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment 
 - Knowledge of relevant legislation and regulations pertaining to landlord asset activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
Contact Details - 
If you would like to know more about the role, please contact Tony Medall, Head of Repairs and ERD on <a href="mailto:tony.medall@enfield.gov.uk" target="_blank">tony.medall@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

ERD Operations Manager

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for a Compliance Manager to ensure that Gateway Housing meets its statutory landlord compliance obligations in all areas including gas safety, water safety, asbestos, electrical safety, fire safety and lift/LOLER requirements. You will administer the delivery of a high-quality responsive service that ensures all M&amp;E services, systems and installations comply fully with all statutory and regulatory requirements and Accepted Codes of Practice<h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>Monitor and plan servicing programmes and plans of work relating to statutory health and safety compliance and ensure they are delivered on time and to the required standards ensuring that all necessary certification is always in place</li>
<li>Manage and monitor relevant contractors to ensure delivery against specifications, to budget, and to lead on all reconciliation activities to ensure data accuracy</li>
<li>Responsible for verification of works completed and their quality. Oversee and or carry out a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements</li>
<li>Develop and maintain a compliance framework across all areas of the organisation's operations</li>
<li>Keep updated on corporate, regulatory and legislative changes and advise management of the implications to the business</li>
</ul><ul><li>Contribute towards and support the review of Health, Safety and Wellbeing related Policies and Procedures</li></ul><ul><li>Assist in budgetary control by monitoring and reporting expenditure to services suppliers. Liaise with suppliers over future and variation costs to update forecasts and maintain accurate reporting. Reconcile contractor invoice accounts on a regular basis.</li></ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience: <ul>
<li>Senior management experience with extensive knowledge of Health and Safety expertise </li>
<li>Experience of collaborative senior leadership, leading groups of colleagues to monitor and develop services and deliver change</li>
<li>Holder of a Health and Safety qualification (IOSH, NEBOSH)</li>
<li>Strong knowledge of housing legislation and compliance requirements in the UK.</li>
<li>Proven experience in a compliance or risk management role</li>
<li>Analytical and logical skills with excellent problem solving</li>
<li>Strategic development, policy creation and delivery</li>
<li>Ability to demonstrate a comprehensive working understanding of Compliance, its practical enforcement and wide expertise across all aspects of property compliance </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: 13 October 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Asset Management - Compliance Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6764/Lecturer_Job_Description.pdf" target="_blank">Lecturer_Job_Description</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Do you have a passion for Acting and want to inspire the next generation of theatre makers? Whether you’re already working in education and looking for your next role, or if you’re working in industry and looking to change your career path, we have an exciting opportunity for a Lecturer to join our Performing Arts curriculum team.
This is a unique opportunity for a Lecturer in Acting to share their knowledge for performance and theatre to unlock potential whilst guiding our learners through their studies. Our Tonbridge campus offers fantastic facilities for our Lecturers to deliver in an environment that inspires and motivates learners beyond college, with a fabulous theatre space to utilise that includes a fly tower and has audience capacity for up to 300 people to showcase our student talent. This is an opportunity for candidates to bring their industry expertise to a further education setting in a collaborative and supportive teaching environment.
You’ll work as part of the curriculum team to create and deliver lessons across a range of qualification levels, inspiring achievement and the best possible outcomes. The successful candidate will be a team player, an excellent communicator, and able to maintain a proactive approach to managing deadlines, whilst retaining a high standard of delivery.
The Role:
Where you’ll work: This role is based at our Tonbridge campus.
Your hours: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 14.8 hours per week, 52 weeks per annum (0.4 FTE).
Your pay: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; £14,344.80 - £17,648.40 pro rata per annum (£35,862 to £44,121 per annum full time equivalent) dependent on qualifications and experience.
The College:
North Kent College (including Hadlow College) is proudly rated as an Ofsted ‘Good’ provider, with ‘Outstanding’ learner behaviours and attitudes (April 2024). With four campuses across Kent and 4,000 students, we strive to equip the young people who study here with an inclusive and innovative education experience to enhance their future career prospects, which, as noted by Ofsted, is supported through our high-quality, industry standard facilities. Each and every staff member plays a key part in delivering the success of our learners’ experience, and we want those who join our curriculum and support teams to share our passion in achieving this.
The Benefits:
In addition to a competitive salary, you can expect the following as a Lecturer at NKC:
<ul>
<li>42 days’ annual leave, plus bank holidays (pro rata for part-time contracts).</li>
<li>Enrolment onto the Teachers’ Pension Scheme (TPS), one of the most generous in the country.</li>
<li>Access to free parking and a number of onsite facilities, including gyms, restaurants and coffee shops.</li>
<li>Campus in close proximity of a mainline train station.</li>
<li>CPD and support from our in-house Teaching &amp; Learning team, who coach, train, and guide our Lecturers through their teaching journey, from unqualified and new to teaching to qualified and experienced.</li>
</ul>

How to Apply:
If this sounds like the next role for you, please visit the North Kent College staff vacancies page to see the full job description and apply.
Please note that the closing date for applications is 26 October 2025 , with interviews scheduled to take place on 06 November 2025.
North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of ‘Keeping Children Safe in Education’, appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.

North Kent College

Lecturer in Acting

Job Description Organisation: London Borough of Waltham Forest Salary: PO6 £54,267 - £57,402 Contract Type: Full-time, Permanent Working hours per week: 36 Application Deadline: 26/10/2025 Proposed Interview Date(s): TBC Location: On-site / hybrid Reference: 1894 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; As part of an effective Health, Safety &amp; Wellbeing Team within the Chief Executive’s Directorate, you will report to the Head of Health, Safety and Wellbeing. You will actively promote a positive safety culture and provide practical advice, guidance, support, and training to managers and staff across the Council, including schools. You will help to develop and implement the council's health and safety policy and management system. You will have responsibility to provide support to all directorates, develop and deliver designated training sessions, conduct site inspections and audits including follow-up visits, and complete and support accident investigations to identify root causes and reasonably practicable improvements for implementation. Supporting the awareness and improvement of staff wellbeing is a key requirement.&nbsp; You will be flexible with an ability to communicate at all levels and provide practical solutions and influence change for continual improvement of health, safety and wellbeing for staff and managers. You will hold the NEBOSH/NCRQ Diploma or equivalent. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_H%26S_advisor_PO6_1894.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Provision of competent advice to relevant stakeholders</li> <li>Maintenance of H&amp;S management systems</li> <li>Accident and Incident Investigation and Reporting</li> <li>Training design and delivery</li> <li>Project Management and supervisory support for team members as required</li> </ul> Qualifications and Requirements:&nbsp; To be considered for this position, you should meet the following requirements:&nbsp; <ul> <li>Hold a NEBOSH Diploma in Occupational Safety and Health or equivalent</li> <li>Hold Chartered or Certified Membership of IOSH (Institution of Occupational Safety and Health)</li> <li>Have previous experience influencing and engaging at all levels within a large, complex organisation</li> <li>Be physically able to undertake year-round site visits</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; <ul> <li>Satisfactory employment references and CIFAS identity checks</li> <li>Satisfactory declaration of interest</li> <li>Continued professional body registration</li> </ul> As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Geoff Schooling, Head of Health, Safety and Wellbeing at <a href="mailto:geoff.schooling@walthamforest.gov.uk" target="_blank">geoff.schooling@walthamforest.gov.uk</a>&nbsp;&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Health and Safety Advisor

Grounds Maintenance Operative – Join Our Talent Pool and Help Keep Peabody’s Communities Green and WelcomingDo you love working outdoors, getting stuck in, and making a visible difference? We’re building a Talent Pool of passionate Grounds Maintenance Operatives who want to help us keep our estates clean, safe, and beautifully maintained. If you’re looking for a role where your work is appreciated by thousands of residents every day, we’d love to hear from you. What you’ll do<ul><li>Maintain shrub beds through pruning, weeding, and leaf clearing using hand tools and machinery.</li><li>Cut grass with hand-held and ride-on mowers.</li><li>Remove litter, leaves, and debris from landscaped areas—including bins and drug-related waste.</li><li>Carry out weed and pest control, graffiti removal, and snow clearance.</li><li>Patrol parks, mark pitches, and check play areas for safety.</li><li>Support tree maintenance and help keep waterways clean and clear.</li><li>Follow health and safety procedures and wear all required PPE and uniform.</li></ul>What you’ll need<ul><li>Experience in grounds maintenance</li><li>Ability to work outdoors in all weather conditions</li><li>Skilled in using a wide range of tools, machinery, and equipment</li><li>Specialist knowledge of horticultural practices</li><li>NVQ Level 1 or equivalent</li><li>A current UK driving licence</li><li>Physically fit and able to carry out demanding tasks</li><li>Clear and polite communication skills</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days annual leave, plus bank holidays</li><li>Company van</li><li>Up to 4% pension contribution matched by Peabody</li><li>Access to a range of wellbeing and support services</li><li>Paid volunteering days</li><li>Discounts on retail, travel, and more</li></ul>Please read before applyingThis is a Talent Pool advert, which means we’re gathering interest for future opportunities. If you’re shortlisted, we’ll be in touch when a suitable vacancy becomes available. You’ll need to be comfortable working outdoors in all seasons and using a variety of equipment. You may also be asked to take on additional health and safety responsibilities such as Fire Warden or First Aider.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Peabody

Join Our Thamesmead Talent Pool! - Grounds Maintenance

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Salary:&nbsp;£50,537 - £57,583 Grade: Level 4 Zone 2 Location: Camden Repairs &amp; Maintenance Division Hours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. We want our borough to be the best place to live, work, study and visit. We’re home to bold ideas and radical social change – and we’re making sure no one gets left behind. Join us, and you’ll help shape a better future for everyone. The role We’re looking for an experienced Purchasing Manager to lead procurement activity within Camden’s Gas Servicing and Maintenance service. In this role, you’ll manage the end-to-end purchasing process – from raising orders and coordinating suppliers, to auditing invoices and monitoring stock. You’ll make sure our teams have the right materials, at the right time, to deliver safe, efficient and high-quality services to Camden’s residents. You’ll work closely with suppliers, contractors, and colleagues across our Mechanical &amp; Electrical (M&amp;E) teams, ensuring compliance with Camden’s procurement policies while driving value for money and efficiency. What you’ll do <ul> <li>Manage day-to-day procurement for gas servicing and maintenance.</li> <li>Raise purchase orders and ensure compliance with contract pricing and terms.</li> <li>Monitor supplier performance and address delivery or quality issues.</li> <li>Audit invoices, resolve mismatches, and maintain accurate financial records.</li> <li>Support stock management, forecasting demand, and coordinating restocks.</li> <li>Manage warranty claims and faulty parts returns with suppliers.</li> <li>Provide data and reports to support financial monitoring, pricing reviews, and supplier performance reviews.</li> <li>Act as a key link between operational teams and suppliers.</li> </ul> About you We’re looking for someone who is organised, detail-focused, and confident in managing suppliers and procurement processes. You’ll bring: <ul> <li>Experience in procurement, purchasing, or supply chain coordination – ideally in maintenance, construction, or a direct labour organisation.</li> <li>Strong financial accuracy, with skills in invoice auditing and reconciliation.</li> <li>Good IT skills, including finance/procurement systems and Excel.</li> <li>The ability to manage competing priorities in a busy environment.</li> <li>Excellent communication skills for working with suppliers and internal teams.</li> </ul> Desirable: <ul> <li>Familiarity with gas servicing or M&amp;E materials.</li> <li>Public sector or contract framework experience.</li> <li>Knowledge of housing/property management systems (e.g. NEC, ROCC).</li> <li>CIPS Level 3 (or willingness to work towards it).</li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Camden Council

Purchasing Manager

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Salary:&nbsp;£50,537 - £57,583 Grade: Level 4 Zone 2 Location: Camden (field-based across the borough) Hours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. We want our borough to be the best place to live, work, study, and visit. We’re home to bold ideas and radical social change – and we’re making sure no one gets left behind. Join us, and you’ll help shape a better future for everyone. The role We’re looking for an experienced Service and Repair Engineer to join Camden’s in-house team. You’ll carry out essential servicing, diagnostics, and repair work across our social housing portfolio – making sure heating, hot water, and gas systems remain safe, compliant, and fully functional. This is a hands-on role where you’ll work directly with residents, supporting them with clear communication, excellent service, and guidance on the safe use of their systems. What you’ll do <ul> <li> Carry out annual safety checks and servicing in line with legislation. </li> <li> Diagnose and repair faults in boilers, pipework, heating controls, and renewable technologies. </li> <li> Complete emergency and routine maintenance tasks quickly and safely. </li> <li> Provide excellent customer service and clear communication to residents. </li> <li> Maintain accurate records of inspections, servicing, and compliance certificates. </li> <li> Escalate gas safety risks or safeguarding concerns appropriately. </li> <li> Support Camden’s energy efficiency and sustainability goals. </li> </ul> About you We’re looking for someone who combines technical excellence with a resident-first approach. You’ll have: <ul> <li> At least 5 years’ experience in domestic heating servicing and maintenance. </li> <li> Strong diagnostic and repair skills for heating systems. </li> <li> Good understanding of gas safety legislation and landlord compliance. </li> <li> ACS qualifications including: <ul> <li> CCN1 (Core Domestic Gas Safety) </li> <li> CENWAT (Boilers &amp; Water Heaters) </li> <li> CKR1 (Cookers) </li> <li> HTR1 (Gas Fires) </li> <li> CPA1 (Combustion Performance Analysis) </li> </ul> </li> <li> Excellent communication and record-keeping skills. </li> <li> The ability to work independently, prioritise effectively, and deliver high-quality results. </li> </ul> Desirable: <ul> <li> Experience working in social housing. </li> <li> Training with boiler manufacturers or renewable technologies (e.g. air source heat pumps). </li> <li> Experience supporting vulnerable residents. </li> <li> Confidence using digital job reporting tools. </li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Service & Repair Engineer

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Salary: £50,537 - £57,583 Grade: Level 4 Zone 2 Location: Camden (travel across borough housing stock) Hours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. We want our borough to be the best place to live, work, study, and visit. We’re home to bold ideas and radical social change – and we’re making sure no one gets left behind. Join us and you’ll help shape a better future for everyone. The role We’re looking for a skilled Heating Installation and Wet Works Engineer to join our in-house team. You’ll play a vital role in keeping Camden’s homes safe, warm, and energy-efficient. In this role, you’ll install and commission boilers, heating systems, hot water cylinders, radiators, and controls. You’ll also carry out remedial works and some reactive repairs, ensuring all installations meet legislation, regulations, and Camden’s high standards. You’ll work directly with residents, explaining systems clearly and supporting them to use their heating efficiently. This is hands-on, meaningful work where your skills will have a real impact every day. What you’ll do <ul> <li> Install and commission domestic heating systems, including pipework and controls. </li> <li> Complete remedial works and minor making good. </li> <li> Carry out system testing, flushing, and certification. </li> <li> Provide excellent resident support and guidance. </li> <li> Maintain accurate records and compliance documentation. </li> <li> Deliver some reactive repairs when required. </li> <li> Work closely with colleagues across housing, planning, and compliance. </li> <li> Keep up to date with emerging renewable technologies, such as air source heat pumps, to support Camden’s sustainability goals. </li> </ul> About you You’ll bring technical expertise, pride in your work, and a commitment to excellent service. We’re looking for someone with: <ul> <li> At least 5 years’ experience in heating installation and wet works. </li> <li> A strong knowledge of domestic heating systems and safety standards. </li> <li> City &amp; Guilds Level 3 Diploma in Gas Engineering (or equivalent). </li> <li> ACS qualifications: CCN1, CENWAT, and UVHW. </li> <li> The ability to work independently and manage deadlines. </li> <li> Experience producing accurate reports and documentation. </li> <li> Great communication skills, with the ability to support residents in a clear, respectful way. </li> </ul> It would also be an advantage if you have experience in social housing, knowledge of water regulations, or training in renewable heating systems. Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Heating Installation and Wet Works Engineer

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Salary:&nbsp;£38,923 - £43,749 Grade: Level 3 Zone 1 Location: Camden (office-based with occasional site visits) Hours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. We want our borough to be the best place to live, work, study, and visit. We’re home to some of the UK’s most important conversations – from social change to climate action – and we’re making radical change a reality so that no one is left behind. Join us and be part of creating a better future for everyone. The role We’re looking for a Gas Compliance Administrator to join our Gas Safety &amp; Compliance team. This is a key role that helps keep our residents safe by making sure we meet our legal responsibilities around gas servicing. You’ll be responsible for coordinating Camden’s 60-day gas servicing and enforcement process – making sure appointments happen on time, records are accurate, and any access issues are followed up quickly. You’ll also prepare legal case files, support court processes, and help ensure our homes remain compliant and safe. This is a varied role where you’ll work closely with residents, colleagues across Housing and Legal Services, and our in-house Gas Servicing team. What you’ll do <ul> <li> Track and manage properties through the gas servicing cycle. </li> <li> Keep accurate, auditable records on Camden’s compliance systems. </li> <li> Communicate with residents clearly and professionally about servicing and enforcement. </li> <li> Support legal enforcement processes, preparing case files and attending court when needed. </li> <li> Produce reports and monitor performance against compliance targets. </li> <li> Work with colleagues across Housing, Customer Services, Gas Servicing, and Legal to resolve issues. </li> <li> Respond sensitively to residents, including those in vulnerable circumstances. </li> </ul> About you We’re looking for someone who: <ul> <li> Has experience in administration or compliance, ideally in housing, property services, or a regulatory setting. </li> <li> Understands gas safety and housing legislation (or is willing to learn). </li> <li> Is highly organised, with great attention to detail and case management skills. </li> <li> Can communicate confidently with residents and colleagues, even in challenging situations. </li> <li> Has experience preparing legal documentation and is comfortable supporting enforcement action. </li> <li> Is IT-savvy and able to produce clear reports. </li> <li> Is willing to occasionally work early mornings, evenings, or attend site visits. </li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Gas Compliance Administrator

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Salary:&nbsp;£42,221 - £47,940 Grade: Level 3 Zone 2 Location: Camden (site-based across the borough) Hours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. We want our borough to be the best place to live, work, study, and visit. We’re not just home to the UK’s fastest-growing economy – we’re home to bold ideas, radical social change, and a community spirit that ensures no one gets left behind. Join us, and you’ll be part of shaping a better future for everyone. The role We’re looking for a skilled Multi-Trader to join Camden’s in-house Mechanical &amp; Electrical (M&amp;E) team. You’ll play a key role in supporting heating installations across our housing stock, making sure homes are left safe, clean, and finished to a high standard. From boxing in new pipework and patch plastering walls, to minor tiling, decorating, and general making-good works, your role will ensure our residents’ homes are treated with care and respect. You’ll also support gas engineers on-site with two-person tasks, materials handling, and clean-up. What you’ll do <ul> <li> Complete making-good works following heating installations, including carpentry, plastering, painting, and tiling. </li> <li> Assist gas engineers with lifting, positioning, and preparation tasks. </li> <li> Maintain tools, vehicle stock, and accurate work records. </li> <li> Deliver excellent customer service when working in residents’ homes. </li> <li> Report any safeguarding or property concerns. </li> <li> Work flexibly across trades and adapt to the daily needs of the service. </li> </ul> About you We’re looking for someone with: <ul> <li> Proven experience as a multi-trade operative in housing, maintenance, or construction. </li> <li> NVQ Level 2 or 3 (or equivalent) in carpentry, building repairs, or maintenance operations. </li> <li> Skills in patch plastering, painting, basic carpentry, and tiling. </li> <li> A strong understanding of health and safety. </li> <li> Good communication skills and sensitivity when working in occupied homes. </li> <li> Physical fitness for manual handling and confined space work. </li> <li> A full UK driving licence (essential for site travel). </li> </ul> Training &amp; Progression At Camden, we’ll support your growth. This role can be a pathway into more specialist positions, such as a qualified gas engineer. We’ll provide structured training, access to industry qualifications, and opportunities to broaden your trade skills. Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Multi Trader

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Salary: £42,221 - £47,940 Grade:&nbsp;Level 3 Zone 2 Location:&nbsp;Holmes Road, Camden Hours per week:&nbsp;36 Hours (Full Time) Contract Type:&nbsp;Permanent/ Full Time Closing date:&nbsp;Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. Our borough is one of the most vibrant and diverse places in the UK – and we’re working hard to make sure nobody gets left behind. We’re not just home to a fast-growing economy, we’re home to bold ideas, radical social change, and a spirit of innovation. Join us, and you’ll help shape a better future for everyone. The role We’re looking for a Senior Housing Repairs Co-ordinator to join our Housing Repairs Contact Centre. This is a key role where you’ll lead the day-to-day planning and scheduling of high-volume repair works – from the first customer call right through to completion. As well as handling complex cases and supporting residents, you’ll play a leadership role in mentoring and guiding colleagues, ensuring that service standards are consistently met and that residents receive a first-class experience. What you’ll do <ul> <li> Lead and coordinate scheduling and allocation of responsive repairs. </li> <li> Act as first point of contact for operatives and contractors, tracking progress in real time. </li> <li> Train, mentor, and support Housing Repairs Co-ordinators in the team. </li> <li> Handle high call volumes and complex customer enquiries with professionalism and care. </li> <li> Ensure accurate processing of repairs in line with Camden’s policies and statutory requirements. </li> <li> Monitor outstanding works, escalate delays, and drive completion within set timescales. </li> <li> Contribute to service improvements and support management in achieving team targets. </li> <li> Work closely with repairs supervisors to maximise operatives’ efficiency and customer satisfaction. </li> </ul> About you We’re looking for someone who combines strong service delivery skills with team leadership qualities. You’ll bring: <ul> <li> Experience working in a busy contact centre or scheduling environment. </li> <li> The ability to mentor, support, and guide colleagues. </li> <li> Excellent communication and problem-solving skills. </li> <li> Strong organisational skills and the ability to manage multiple priorities. </li> <li> Experience diagnosing repairs, booking appointments, and using repairs IT systems. </li> <li> A positive, resident-focused approach, even in challenging situations. </li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Senior Housing Repairs Coordinator

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Salary:&nbsp;£38,923 - £43,749&nbsp;&nbsp; Grade: Level 3 Zone 1 Location: Holmes Road, CamdenHours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59Flexible working options available – open to discussionCome and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you!About CamdenAt Camden, we’re building somewhere everyone can thrive. Our borough is one of the most vibrant and diverse places in the UK – and we’re working hard to make sure nobody gets left behind. We’re not just home to a fast-growing economy, we’re home to radical social change, creativity, and innovation. Join us, and you’ll help decide a better future for everyone.The roleAs a Housing Repairs Co-ordinator, you’ll be at the heart of our Housing Repairs Contact Centre. You’ll manage all incoming and ongoing customer contact, planning and scheduling responsive repair works from start to finish.From booking appointments and allocating jobs to our trade staff, through to monitoring progress and ensuring works are completed, you’ll make sure our residents get a first-class service every time. You’ll be the first point of contact for trades staff and contractors, keeping everything on track in real time.This is a busy and rewarding role where no two days are the same – and where your work directly improves the day-to-day lives of our residents.What you’ll do<ul>
<li>Take ownership of customer enquiries, diagnosing and logging repairs accurately.</li>
<li>Book and schedule repair works, allocating the right jobs to the right operatives.</li>
<li>Keep residents updated and ensure a smooth journey from first call to completion.</li>
<li>Monitor outstanding repairs and make sure they’re completed on time.</li>
<li>Work closely with supervisors and colleagues to maximise efficiency and customer satisfaction.</li>
<li>Contribute to team targets and service improvements.</li>
<li>Handle high call volumes with professionalism, patience, and care.</li>
</ul>About youWe’re looking for someone who:<ul>
<li>Has experience in a busy contact centre or scheduling role.</li>
<li>Is confident handling high call volumes while providing excellent customer care.</li>
<li>Can diagnose and raise repairs accurately using IT systems.</li>
<li>Works well under pressure and thrives in a fast-paced environment.</li>
<li>Enjoys working with others to solve problems and improve services.</li>
<li>Communicates clearly and warmly with residents, colleagues, and contractors.</li>
<li>Is flexible and able to work to shift patterns when needed.</li>
</ul>Working for CamdenAt Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be.Inclusion and DiversityWe want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates.Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference.Accessibility and AdjustmentsWe are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655.ApplyTo view the full Job Profile, please click (HERE).To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Housing Repairs Co-ordinator

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<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works.You will form an integral part of Notting Hill Genesis' legal resources by providing legal support to the operational teams and/or repairs teams on disrepair issues. You'll be a trusted and knowledgeable voice on legal matters in relation to disrepair matters to the wider business. Working closely with the wider operational teams including local officers, repair teams and tenancy sustainment and safeguarding teams, you'll ensure cases are handled sensitively, making recommendations and driving appropriate outcomes that safeguard the business whilst putting the resident at the centre of decisions.How you'll do itYou will be accountable for cases referred to you by the operational and/or repairs teams. You'll use your proven knowledge and judgement in collaboration with the operational teams to manage and mitigate risk for the organisation. You will be able to balance resident centricity against business risk in communicating advice and weighing up decisions. You will provide training, support and advice to operational teams and repairs teams on disrepair matters, empowering them to make day to day management decisions effectively. You will work on a caseload basis allowing you to sustain great relationships with colleagues and better understand the properties and residents within the area you provide legal support to.Specific duties will include: <ul>
<li>Manage a caseload and provide legal support to operational teams on escalated disrepair matters. </li>
<li>Provide comprehensive legal support to the repairs team in respect of disrepair casework, particularly, the handling and management of disrepair claims within the pre-action protocol.</li>
<li>Work effectively with panel solicitors where cases (including disrepair) require external involvement.</li>
<li>Work collaboratively and coach Legal Assistants across casework as needed.</li>
<li>Utilise other departments and work effectively with them on cases that may require their input such as repairs and operational teams.</li>
<li>Confidentially represent NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels on tenancy and lease breach issues.</li>
<li>Prepare, draft and respond to all necessary legal documentation and bundles, evidence and witness statements as required and to a high standard. This includes internal reports and papers with recommendations for decision.</li>
<li>Take ownership and accountability for your caseload in accordance with performance indicators and own the end to end process. Seek advice, flag risk and offer mitigations on issues that may arise.</li>
<li>Work closely with the operational teams and tenancy sustainment and safeguarding teams, to be confident that legal escalation takes place once all reasonable proactive engagement with residents has been exhausted, always focusing on tenancy sustainment objectives.</li>
<li>Support and advise operational teams to ensure legal risks are identified and mitigated appropriately and where possible proactively. Feed into policy and practices to support this </li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders.Essential: <ul>
<li>Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation.</li>
<li>Experience managing your own caseload with cases similar to those required in this role</li>
<li>A law degree, CILEX or equivalent</li>
<li>Strong organisational skills, accuracy, and attention to detail</li>
<li>Good drafting skills</li>
<li>Ability to work independently in a fast-paced environment. </li>
</ul>Desirable: <ul>
<li>Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc.</li>
<li>A working understanding of the Civil Procedure Rules</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 10 October 2025Step 2: Successful candidates will be invited to interview and assessment week commencing 13 October 2025Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Paralegal

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Assistant Director of Communications Location: Newham, East London Salary: £77,610 - £98,436 | Permanent | Full-time Closing date: 15th October 2025 About the Role The London Borough of Newham is seeking an exceptional communications leader to join us as our Assistant Director of Communications. This pivotal role will lead and enhance the council’s communications to support resident-focused policy and service delivery, strengthen transparency and accountability, and manage our reputation locally and nationally. This is an exciting and challenging time to join us. Following the Best Value Notice issued in May 2025, we are accelerating our improvement journey, ensuring we deliver value for money and high-quality services in a borough of great need but even greater potential. Effective, modern communications are central to this mission – helping us to engage with residents, support culture change, and tell Newham’s story in ways that inspire confidence and pride. What we’re looking for: You'll be an experienced, strategic communicator with a proven record of leading high-performing teams in complex organisations, ideally within the public sector. You will have: <ul>
<li>Strong knowledge of local government, its governance and political context.</li> <li>A track record of delivering impactful communications, marketing and digital strategies that support service improvement and efficiency, and build trust.</li> <li>Excellent influencing skills, with the credibility to advise the Mayor, Chief Executive and senior leaders.</li> <li>A collaborative, people-centred leadership style that champions our HEART values (Honesty, Equality, Ambition, Respect, Together).</li> </ul> You’ll be responsible for: <ul>
<li>Leading a £1.2m communications, marketing and design function with seven direct reports.</li> <li>Developing and delivering our corporate Communications Strategy and integrated campaigns.</li> <li>Shaping our digital and media presence, ensuring engaging, resident-focused content across all platforms.</li> <li>Driving internal communications that connect and inspire our 5,000 staff.</li> <li>Protecting and promoting Newham’s reputation with residents, partners, London and national government.</li> </ul> Why Newham? Newham is one of London’s most diverse and fastest-growing boroughs. We are proud of our communities and ambitious for their future. By joining us, you’ll play a key role in shaping how we engage, listen, and respond to residents – and in telling the story of a council that is committed to improving lives and opportunities. We offer a dynamic working environment, hybrid working arrangements (minimum three days per week in the office), and a strong commitment to equality, diversity and inclusion. Ready to join us? If you’re ready to bring your expertise, energy and vision to Newham, we want to hear from you. Apply now by providing your CV and supporting statement (max. 2 pages) via the link on this page.&nbsp; &nbsp; Recruitment timeline: Closing date for applications: 15th October 2025 interview to be held 24th October 2025 Please view JD here For a confidential discussion about the role, please contact Sarah Sturrock, Interim Director of Strategy &amp; Communications at <a href="mailto:sarah.sturrock@newham.gov.uk" target="_blank">sarah.sturrock@newham.gov.uk</a>. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Assistant Director of Communications

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Are you passionate about supporting young minds and making a real difference in the classroom? We’re looking for a dedicated, energetic, and caring Teaching Assistant to join our fantastic team!
What you’ll be doing:
<ul>
<li>Supporting teachers in delivering engaging lessons</li>
<li>Providing in-class support for individual students and small groups.</li>
<li>Creating a fun, positive, and inclusive learning environment</li>
<li>Developing and implementing bespoke interventions for students in partnership with teaching staff</li>
</ul>
What we’re looking for:
<ul>
<li>A team player who will uphold the mission, values and goals of High Peak School</li>
<li>A can-do attitude</li>
<li>Great communication and interpersonal skills</li>
<li>Experience working with SEN children in an educational setting</li>
<li>A passion for education and helping students thrive</li>
</ul>
Why work for us?
<ul>
<li>Supportive and friendly school community</li>
<li>Ongoing training and development opportunities</li>
<li>A rewarding role where you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Our specialist multi-disciplinary team of leaders, carers, therapists and educationalists work seamlessly together. They teach and proactively support pupils who have been subjected to adverse childhood experiences, including trauma, toxic stress and associated mental wellbeing difficulties, aiming to break the cycle of adversity. Children and young people may also come to us because they are challenged by attention deficit hyperactivity disorder, dyslexia, and dyspraxia or moderate and specific learning difficulties.
High Peak School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Kedleston Group

Teaching Assistant (Level 1)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6681/Receptionist_Clerical_Assistant_JD_BET.pdf" target="_blank">Receptionist_Clerical_Assistant_JD_BET</a></li>
</ul>

Please email <a href="mailto:hannah.cleland@britanniaeducationtrust.com" target="_blank">hannah.cleland@britanniaeducationtrust.com</a> for an application form for this position.

<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0956/Support_application_BET.docx" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0956/Support_…</a>

Receptionist/Clerical Assistant – GLPC Scale 3 (Actual Salary £17,710)
25 hours per week (term time only)
We have a vacancy for a Receptionist/Clerical Assistant at Britannia Education Trust to start as soon as possible to work from 11am to 4.30pm, Monday to Friday, during term time.
This is a great opportunity for an intelligent, hardworking and motivated individual to join our friendly staff.&nbsp; You will be part of a highly valued support team who make a significant contribution to our teaching and learning environment.
The successful candidate will have:
<ul>
<li>Excellent communication skills</li>
<li>Good people skills and the ability to use their initiative</li>
<li>High standards of literacy and numeracy (minimum Level 2 essential)</li>
<li>A professional manner</li>
<li>The willingness to work flexibly and collaboratively to meet the changing needs of the school and the environment</li>
</ul>
This role will involve working in the main school office at both schools in our trust, Britannia Village and Royal Wharf Primary Schools, to support the smooth running of the administrative operations in the schools.
The trust will offer:
<ul>
<li>an opportunity to work in a positive and happy environment</li>
<li>support and training for the successful candidate</li>
</ul>
Start Date: As soon as possible
Please telephone Hannah Cleland, Trust Business Manager, on 07835 902075 for further information or to arrange a visit to the school.
Please email <a href="mailto:hannah.cleland@britanniaeducationtrust.com" target="_blank">hannah.cleland@britanniaeducationtrust.com</a> for an application form for this position.
The closing date for the receipt of completed application forms is: Friday 24th October 2025.&nbsp;
Please note: Interviews will take place as suitable applications are received so please do not wait until the closing date if you are interested in this position.
At Britannia Education Trust, we are committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The successful candidate will be subject to an enhanced DBS (Disclosure and Barring Service) check, satisfactory references and social media background checks.

Receptionist/Clerical Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6716/Lawyer__Planning___joint___Final_PT_.docx" target="_blank">Lawyer__Planning___joint___Final_PT_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7250/Joint_HR_Recruitment_Pack.pdf" target="_blank">Joint_HR_Recruitment_Pack</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you qualified solicitor, barrister, or legal executive with an up-to-date practising certificate?
Are you looking for a role that will actively invest in your professional development?
Are you looking for a role with variety, where you can be relied on for your expertise and experience?
Do your skills include concise communication, an ability to build and maintain trusted relationships with Officers at different levels in the Council, and the ability to advise on matters with a variety of legal issues in a professional manner in all situations, including advising at planning committee?
This is an exciting opportunity to play a key role and make an impact in the Legal Services team at Waverley Borough Council and Guildford Borough Council.
We are an ambitious, dynamic and innovative local authority. Key to our success is our commitment to team working and ongoing development of our high performing, highly engaged workforce, who all share in the delivery of the organisation’s values and corporate objectives
As Planning Lawyer, you will join a friendly and supportive team and advise on all aspects of planning law and policy. You will have conduct of your own caseload and deal with varied and stimulating work on the cutting edge of planning law.
Key Responsibilities include:
- Provide legal advice and guidance on planning law, policy, and procedures
- Draft, review, and negotiate planning agreements, including section 106 agreements
- Ensure the proper conduct of planning inquiries, including the provision of advocacy at public hearings
- Represent the council in planning committees on a rota basis. The planning committee occur in the evening
- Provide advice and assistance to other members of the legal team in respect of planning law matters.
This is a permanent, part time role, 29.5 hours per week.
Please note this post is politically restricted.
For an informal discussion about the post, please contact James Tong, Principal Lawyer (Planning) on 01483 444903.
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday 27th October 2025
Interview date:&nbsp;w/c 3rd November 2025
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting - <a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility <a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer and interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility <a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Lawyer (Planning)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6418/Connect_to_Work_Programme_Manager_Job_Descrip_.pdf" target="_blank">Connect_to_Work_Programme_Manager_Job_Descrip_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have a fantastic brand-new opportunity available for a Connect to Work Programme Manager to join our proactive Economic Development team here at Wokingham Borough Council, on a full time, permanent basis.
As a Connect to Work Programme Manager, you will be responsible for leading the contract and performance management for the Prime Contractor delivering the Connect to Work programme across Berkshire, acting as the primary point of contact for both the Prime Contractor and any subcontractors involved.
Whilst this role is employed by Wokingham Borough Council, this is a Berkshire wide programme of support and as such this role is required to work across all of Berkshire with extensive engagement across all 6 Local Authorities and a variety of stakeholders.&nbsp;
This is a pivotal role in the successful delivery of Berkshire Connect to Work and will provide oversight and contract management to ensure we achieve the very best for our residents.
Connect to Work is a new employment programme forming a key strand of the Governments Get Britain Working plans, supporting people to find and keep work.&nbsp; With a focus on tackling economic inactivity and aligning employment, training and health activity together to provide a holistic approach. For more information: <a href="https://www.gov.uk/government/publications/connect-to-work" target="_blank">https://www.gov.uk/government/publications/connect-to-work</a>.&nbsp;
&nbsp;Benefits: 
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐&nbsp;A generous annual leave entitlement of days 31 (rising to 36 days after 5 years continued local government service), plus Bank Holidays
⭐&nbsp;An excellent local government pension scheme
⭐&nbsp;An employee assistance programme including 24/7 wellbeing helpline
⭐&nbsp;A range of local &amp; lifestyle discounts
⭐&nbsp;Use of a free onsite gym (located at Shute End office)
⭐&nbsp;Salary sacrifice car &amp; cycle to work schemes
⭐&nbsp;And much more!
Key responsibilities: 
<ul>
<li>Lead on contract and performance management for the Prime Contractor selected to deliver Connect to Work across Berkshire. Acting as the main liaison for the Prime Contractor and any subcontractors engaged</li>
<li>Establish and maintaining strong partnerships with a wide range of stakeholders from the voluntary and health sector aligning programme to local objectives and ensuring strong referral pathways are established</li>
<li>Co-ordinate the integration of Connect to Work across the Berkshire Boroughs by overseeing the Integration Leads in each LA, bring them together for regular meetings and working to a collective action plan.</li>
<li>Develop, implement and maintain systems and processes to maximize service quality and compliance. This includes undertaking a range of monitoring and performance meetings, analysing data and reports and escalating any concerns to the wider Accountable Body Management group</li>
<li>To establish a Connect to Work Partnership Board, preparing and presenting reports to establish a transparent regular flow of information</li>
<li>Take an active role in representing Berkshire Connect to Work at various stakeholder meetings, confidently presenting updates on the programme and driving employer and referral engagement</li>
</ul>
Candidate requirement: 
<ul>
<li>Extensive experience of working collaboratively with internal and external stakeholders</li>
<li>An understanding of Individual Placement support and/or Supported Employment Quality Framework (SEQF) and the Fidelity Quality Assurance models</li>
<li>Experience of successful contract management with demonstrative ability to maintain a quality service through performance management</li>
<li>Excellent communication, influencing and negotiating skills</li>
</ul>
Our Area
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Or for an informal discussion, please contact&nbsp;Nicky Phillips, Employment &amp; Skills Service Manager - <a href="mailto:nicky.phillips@wokingham.gov.uk" target="_blank">nicky.phillips@wokingham.gov.uk</a>
Closing Date:&nbsp;26th October 2025, 11pm
Interview Date:&nbsp;TBC
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham Borough Council

Connect to Work Programme Manager

<ul></ul>





Role: Children’s Social Worker - Family Support and ProtectionDivision: Supporting Families DivisionSalary: Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumContract: PermanentLocation: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJAbout UsWe believe that the best place for children is to be&nbsp;raised within their own families, immediate or wider,&nbsp;wherever it is safe and appropriate to do so.​ In Tower Hamlets we are committed to&nbsp;building&nbsp;relationships and strengthening families&nbsp;by working&nbsp;with&nbsp;people in a compassionate and understanding&nbsp;way.&nbsp;​We are&nbsp;ambitious&nbsp;for Tower Hamlets children and&nbsp;families and endeavour for every child and young&nbsp;person to be&nbsp;healthy, safe and successful.Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed PracticeOur C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check, &nbsp;sets out “6 Cs ” for our work with children, young people their parents and carers, and each other. About the RoleWe are recruiting experienced social workers for our front door service in Family Support and Protection Teams.If you are passionate about building relationships with children and families at their first contact with Children’s Social Care, focused on working towards positive outcomes for children and have&nbsp;at least 1 year of post-qualifying experience in a statutory Children’s Social Care team, we would love you to apply.Family Support and Protection Service (FSP) consists of 10 social work teams. Family Support and Protection undertake child in need work, child protection work, alongside court work. This enables social workers to gain a good understanding of statutory work, but we also work closely with schools, health and voluntary organisations that formulates good partnership working with the ultimate aim of safeguarding and supporting children, young people and their families. About You<ul>
<li>Have working knowledge of the framework within which social care operates, inclusive of legislation and national guidance and procedures specific to this post</li>
<li>Have knowledge of statutory work with children, including children in need, child protection, children looked after and court work. Knowledge of different types of interventions in family support</li>
<li>A nationally recognised or other social work England recognised social work qualification</li>
<li>Have at least 1 year of post-qualifying experience in a statutory Children’s Social Care setting</li>
</ul> Our BenefitsWe've been working hard to make Tower Hamlets a great place to practice social work.&nbsp;We will help you to develop excellent social work practice, leading to career advancement at your own pace. We are committed to developing excellent practitioners and making Tower Hamlets an employer of&nbsp;choice.&nbsp;We offer a competitive salary - Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumWe offer brand new state-of-the-art offices in the heart of the east end with great transport connections. We have fantastic transport links – Tower Hamlets town hall is directly opposite Whitechapel Station, putting all of London within easy reach of the town hall.&nbsp;Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf.&nbsp;We have a generous annual leave entitlement starting at&nbsp;29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas.&nbsp;&nbsp;We positively encourage flexible working and work life balance aimed at supporting individual employee requirements within the context of meeting service needs.&nbsp;&nbsp;We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets).&nbsp;You will also benefit from:<ul>
<li>A manageable and diverse caseload and good quality reflective supervision</li>
<li>
Coaching and support from our well-established Learning Academy, and the opportunity to practice within our bespoke practice model Better Together, which encompasses restorative, systemic and trauma informed practice principles Core, elective, flexible and specialist learning pathways, as well as clear development pathways for every stage of your social work career</li>
<li>
Opportunities to develop your practice, with a clear framework for career development/leadership programme</li>
<li>Opportunities for agile/flexible working&nbsp;</li>
</ul> How to ApplyWe have simplified our application process, please complete a short application on our online application system and upload your CV. Closing date: This role is closing for applications on the 22nd October 2025 (midnight)Test Stage: If successfully shortlisted, you will be invited to partake in stage 1 and 2 of the interview process (a group challenge and written exercise) on 30th October 2025.Interview: If successful in test stage 1 and 2, you will then be invited for a panel interview on the 7th November 2025.Please keep these dates free For further information regarding the role, please contact:Stuart Andrews at <a href="mailto:Stuart.Andrews@towerhamlets.gov.uk" target="_blank">Stuart.Andrews@towerhamlets.gov.uk</a> or&nbsp;Jaishree Bisht at <a href="mailto:Jaishree.Bisht@towerhamlets.gov.uk" target="_blank">Jaishree.Bisht@towerhamlets.gov.uk</a> Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;________________________________________________________________________________________________________&nbsp;This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

London Borough of Tower Hamlets

Children’s Social Worker - Family Support and Protection

<ul></ul>





Role: Children’s Social Worker - Assessment &amp; InterventionDivision: Supporting Families DivisionSalary: Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumContract: PermanentLocation: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJAbout UsWe believe that the best place for children is to be&nbsp;raised within their own families, immediate or wider,&nbsp;wherever it is safe and appropriate to do so.​ In Tower Hamlets we are committed to&nbsp;building&nbsp;relationships and strengthening families&nbsp;by working&nbsp;with&nbsp;people in a compassionate and understanding&nbsp;way.&nbsp;​We are&nbsp;ambitious&nbsp;for Tower Hamlets children and&nbsp;families and endeavour for every child and young&nbsp;person to be&nbsp;healthy, safe and successful.Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed PracticeOur C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check, &nbsp;sets out “6 Cs ” for our work with children, young people their parents and carers, and each other. About the RoleWe are recruiting experienced social workers for our front door service Assessment and Intervention and Family Support and Protection Teams.If you are passionate about building relationships with children and families at their first contact with Children’s Social Care, focused on working towards positive outcomes for children and have&nbsp;at least 1 year of post-qualifying experience in a statutory Children’s Social Care team, we would love you to apply.Assessment and Intervention&nbsp;-You will work as part of a fast-past team responding to child protection needs and undertaking child and family assessments. Under the guidance of your team manager, your team will be on duty every 4/5 weeks.You will support children and families through the assessment process, up to co-producing step-down, Child in Need and Child Protection plans. Previous experience of Section 47 investigations and child and family assessments are desirable. About You<ul>
<li>Have working knowledge of the framework within which social care operates, inclusive of legislation and national guidance and procedures specific to this post</li>
<li>Have knowledge of statutory work with children, including children in need, child protection, children looked after and court work. Knowledge of different types of interventions in family support</li>
<li>A nationally recognised or other social work England recognised social work qualification</li>
<li>Have at least 1 year of post-qualifying experience in a statutory Children’s Social Care setting</li>
</ul> Our BenefitsWe've been working hard to make Tower Hamlets a great place to practice social work.&nbsp;We will help you to develop excellent social work practice, leading to career advancement at your own pace. We are committed to developing excellent practitioners and making Tower Hamlets an employer of&nbsp;choice.&nbsp;We offer a competitive salary - Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumWe offer brand new state-of-the-art offices in the heart of the east end with great transport connections. We have fantastic transport links – Tower Hamlets town hall is directly opposite Whitechapel Station, putting all of London within easy reach of the town hall.&nbsp;Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf.&nbsp;We have a generous annual leave entitlement starting at&nbsp;29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas.&nbsp;&nbsp;We positively encourage flexible working and work life balance aimed at supporting individual employee requirements within the context of meeting service needs.&nbsp;&nbsp;We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets).&nbsp;You will also benefit from:<ul>
<li>A manageable and diverse caseload and good quality reflective supervision</li>
<li>
Coaching and support from our well-established Learning Academy, and the opportunity to practice within our bespoke practice model Better Together, which encompasses restorative, systemic and trauma informed practice principles Core, elective, flexible and specialist learning pathways, as well as clear development pathways for every stage of your social work career</li>
<li>
Opportunities to develop your practice, with a clear framework for career development/leadership programme</li>
<li>Opportunities for agile/flexible working&nbsp;</li>
</ul> How to ApplyWe have simplified our application process, please complete a short application on our online application system and upload your CV. Closing date: This role is closing for applications on the 22nd October 2025 (midnight)Test Stage: If successfully shortlisted, you will be invited to partake in stage 1 and 2 of the interview process (a group challenge and written exercise) on 30th October 2025Interview: If successful in test stage 1 and 2, you will then be invited for a panel interview on the 7th November 2025.Please keep these dates free. For further information regarding the role, please contact:Assessment and Intervention&nbsp;- Habon Ibrahim-Osman at <a href="mailto:Habon.Ibrahim-Osman@towerhamlets.gov.uk" target="_blank">Habon.Ibrahim-Osman@towerhamlets.gov.uk</a> or&nbsp;Cindy Abbey at <a href="mailto:Cindy.Abbey@towerhamlets.gov.uk" target="_blank">Cindy.Abbey@towerhamlets.gov.uk</a> Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;________________________________________________________________________________________________________&nbsp;This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Children's Social Worker - Assessment & Intervention

<ul></ul>





Job Title:&nbsp;Deputy Service Manager
Location:&nbsp;Based within the Non-residential service in Wembley. &nbsp;This service does have step free access.
Salary:&nbsp;£31,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.
About the role
This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will be responsible for ensuring full compliance with contractual obligations and regulatory requirements, while also assisting the SM with service monitoring, development, and delivery. When required, the DSM will act on behalf of the Service Manager. All responsibilities are carried out in line with SIG’s policies, procedures, commissioner requirements, and the organisation’s theory of change, ensuring the service remains flexible and responsive to participants’ needs.
You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:
<ul>
<li>Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle</li>
<li>Support the Service Manager in leading the day to day operational delivery of the service</li>
<li>Risk Management ownership, ensuring processes and policies are followed</li>
<li>Financial Management, including petty cash and budget management</li>
<li>Contract management and Internal auditing, admin, and general other duties as required.&nbsp;</li>
</ul>
About you
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation.&nbsp;
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Deputy Service Manager

Reference: SEP20252307Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzo3klaOCjElJw%253d%253d/4e5e3048-83a1-4966-9b69-6bc2f1e95817?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22ComplaintsResolutionOfficerRole%282%29.docx%22&amp;response-content-type=application%2Fvnd.openxmlformats-officedocument.wordprocessingml.document&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251015/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251015T071832Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=c7b25d89fbbdaca6c0c0ffd402675c65fdc1acda141ad00f4ecd5e198d4e0fe9" target="_blank">ComplaintsResolutionOfficerRole(2).docx</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzo3klaOCjElJw%253d%253d/21ccc1a3-e634-4137-a536-d901f3c012e1?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251015/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251015T071832Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=23433c1834904c6dd8402c7f1303b78e0920473549c9b80d1b9b337a2d841473" target="_blank">RecruitmentPack_2024(1)(2).pdf</a></li></ul>Join Our Team as a Complaints Resolution OfficerThe Complaints Officer plays a vital role in delivering a fair, transparent, and customer-focused complaints process. You will be responsible for investigating and responding to Stage 1 complaints in a timely and high-quality manner, providing written responses that reflect empathy, clarity, and a strong understanding of the issue. We are focused on re-building trusted relationships with our tenants through the creation of a new team, that will drive up the standards of complaint resolution here at Wandle. What You’ll Do:<ul><li>Investigate &amp; Respond: Tackle Stage 1 complaints with clear, empathetic, and timely written responses.</li><li>Triaging &amp; Collaboration: Manage the complaints inbox, triage new cases, and work closely with colleagues across the organization to resolve issues.</li><li>Drive Improvements: Identify service challenges, provide constructive feedback, and champion quality assurance to uphold our high standards in customer care.</li></ul>What We’re Looking For:<ul><li>Experience: Minimum 1-2 years’ experience handling complaints for a Housing Association.</li><li>Expertise: Skilled in complaints investigations.</li><li>Professional: Great at writing letter responses to residents.</li><li>Setting Standards: A role model for what great customer service looks like.</li><li>Challenge Status Quo: Confident holding people to account.</li><li>Accountable: Proactive and solution focused.</li></ul>Ready to make a real impact? Apply now!Closing date: 15 October 2025 at 11:59pmShortlisting: 16 &amp; 17 October 2025Telephone Interviews: 21-23 October 2025Interviews: 27-31 October 2025Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.





<ul></ul>

Wandle Housing Association

Complaints Resolution Officer

Reference: SEP20252306Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzotwdyWirGYzg%253d%253d/9562a207-4c65-4552-8d77-405a5752fbca?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251015/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251015T071835Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=07eeeec2de4bdbdaca398eca684b266bc0254fff363c6718e334662fb8cf2cfc" target="_blank">RecruitmentPack_2024(1)(2).pdf</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzotwdyWirGYzg%253d%253d/e53c5c70-a65d-4901-94d5-d188c7e9c6cb?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22ComplaintsImprovementManagerJD%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251015/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251015T071835Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=319fb7e22155406d36e324ab26d57ed0c410e5133b8c27c54c6049dfa73256de" target="_blank">ComplaintsImprovementManagerJD(2).pdf</a></li></ul>Complaints Improvement Manager - London, England - Hybrid 2 office days per week - Circa £60,000 The Complaints Improvement Manager will be responsible for the full end-to-end complaints process, and act as Wandle's subject matter expert on complaints handling. We are focused on re-building trusted relationships with our tenants through the creation of a new team, that will drive up the standards of complaint resolution here at Wandle. What You’ll Do:<ul><li>Leadership: Lead and develop a team of Complaints Officers to deliver a high performing, customer focused service. </li><li>Management: Manage the end-to-end complaints process, ensuring timely triage, effective investigation, and high quality responses. </li><li>Coordination: Coordinate responses to the Housing Ombudsman, manage the portal, and ensure learning from decisions is shared. </li><li>Expertise: Be our subject matter expert on complaints handling.</li><li>Organisation: Ensure effective document control and record keeping to ensure transparency and accountability.</li></ul>What We’re Looking For:<ul><li>Experience: Experienced Line Manager who has successfully built and led a high performing team.</li><li>Experience: 2-3 years of experience of leading a complaints or improvement team within a Housing Association.</li><li>Ability: Proficient at working with customers and colleagues to deliver positive outcomes and improve services.</li><li>Ability: Have high levels of personal judgement and the ability to provide constructive feedback to others. </li></ul>Ready to make a real impact? Apply now and help shape the future of Wandle for our Tenants. Closing date: 15th October at 11:59pmShortlisting: 16th &amp; 17th October 2025Telephone Interviews: 21st-23rd October 2025 Interviews: 27th - 31st October 2025Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.





<ul></ul>

Complaints Improvement Manager

<ul></ul>





Role PurposeWe are seeking a highly skilled and proactive Senior Executive Support Officer to provide dedicated executive support to the Strategic Director of Change and Improvement. This pivotal role ensures high-quality, timely, and forward-thinking support across a dynamic and fast-paced directorate.You will work closely with the Envoy Support Team Lead, fellow Senior Executive Support Officers, and senior stakeholders across the Business Support Hub, liaising with Corporate and Divisional Directors on operational matters, strategic initiatives, and service delivery.As a key enabler of transformational change, you will support the Chief Executive / Corporate Director and act as the primary liaison for the directorate’s engagement with the Mayor, Lead Members, Councillors, and other internal and external partners.Key ResponsibilitiesProvide comprehensive executive support including inbox and diary management, prioritising access and communications for the Strategic Director.Lead on forward planning, anticipating changes in service needs and adapting support accordingly.Coordinate cross-directorate engagement to translate political vision into actionable plans, working with senior stakeholders including the Mayor, Cabinet Members, Scrutiny Leads, and external partners.Manage procurement and requisition processes within budget, ensuring compliance with financial and procurement regulations.Maintain high service standards with meticulous attention to detail, balancing organisational priorities and reputational risk.Undertake project work and ad hoc tasks aligned with council-wide priorities, including emergency response support as a loggist when required.Provide absence cover for Executive Support Officers and deputise for the Envoy Support Team Lead as needed. RequirementsProven experience in executive support to senior leaders, ideally within Change, Strategy, or Improvement functions.Strong PA skills with a deep understanding of stakeholder priorities and the operational needs of senior leadership.Knowledge of local government structures, governance, and decision-making processes. Familiarity with financial and procurement procedures and ability to manage budgets effectively.Excellent oral and written communication skills, with the ability to present sensitive information clearly to diverse audiences.Strong analytical skills and the ability to manage competing priorities under pressure. <h2>Application Details:</h2>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp; ﻿We reserve the right to close this vacancy early if we receive sufficient applications for the role. To avoid disappointment please submit your application as soon as possible.

Senior Executive Suppport Officer

<ul></ul>





Job Title:&nbsp;Support Mentor
Location:&nbsp;Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.&nbsp;
About the role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
<ul>
<li>Supporting residents with daily tasks</li>
<li>Holding a caseload, conducting key work sessions which are personable to their needs</li>
<li>Carry out regular welfare checks, safeguarding checks, and general living checks</li>
<li>Encourage residents to take part in activities and events</li>
<li>Keep support plans up to date on a regular basis</li>
<li>Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary</li>
<li>Carry out general housing management support</li>
</ul>
About you
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.&nbsp;
<ul>
<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs</li>
<li>Ability to show empathy and compassion to our residents, and different challenges they face</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
<li>Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.</li>
<li>Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.</li>
</ul>
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.&nbsp;
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.&nbsp;
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp; Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

452 Jobs in Epsom, UK