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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3379/JD__BPO__Customer_Services_Officer__-_Parking_Disputes.pdf" target="_blank">JD__BPO__Customer_Services_Officer__-_Parking_Disputes</a></li>
</ul>

Please apply online via the link provided.



Job Title: PCN Disputes Officer - Customer Services
Language: UK
Company:
Job Location:
Location:
Region: London
Country: United Kingdom
Organisation: Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number: HCAA02720
Service: Street Scene
DBS Required: No
Organisation Logo: Hackney Council
Salary: per Min Max In
Agreement Type: Permanent
Work Pattern: Full Time
Contracted Hours: 36
Grade: SO1
SCP Range: £40,404 - £41,637
London Borough of Hackney is looking for talented, ambitious and customer-focused individuals to join our busy Customer Services Parking Disputes Team. Parking is often a contentious issue, which requires a sensitive approach in order to balance competing traffic management demands with expectations of our customers and partners.
Our team receives over 8,000 incoming challenges and representations each month, which have to be considered within timeframes set by the legislation and as recommended by the Secretary of State for Transport. Over the last five years, our service area achieved the highest performance amongst all London Councils, with over 76% of all cases going in the Council’s favour at the London Tribunals. We believe in a first-class customer experience, and we are looking for bright people who can bring our three service promises to life;
- Providing fair outcomes for all our customers
- Getting things done right the first time
- Simplifying and continually improving our processes
As the Customer Services PCN Disputes Officer, you will need to ensure that disputes and appeals relating to penalty charge notices are thoroughly investigated, and that members of the public receive high-quality and well-drafted responses. Your role will require you to have an analytical mind, excellent letter writing and investigative skills, and the ability to make decisions based on clear parking policies and consideration guidelines.
You will be required to show high standards of customer service at all times, whilst delivering high quality and courteous responses, primarily in writing but also by phone and email. This will include recognising vulnerable customers, delivering fair and balanced outcomes, and ensuring that the right balance is struck between local policies and individual circumstances.
You will also undergo extensive in-house training which will be delivered by our experts, who will equip you with the necessary knowledge. Subsequent Level 3 NVQ accreditation will also need to be obtained.
About Us
With transport sustainability principles at the heart of our policies, Parking plays an integral part in making our borough one of London’s best places to live and work. We are proud of our achievements and our people, which makes our organisation one of the best employers in the capital.
We go that extra mile for our staff by offering a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation.
We work hard to support our staff with a range of unrivalled benefits and opportunities that can help you to give your best at work, and achieve a brilliant work-life balance
- Generous holiday allowance (28 days per year, rising to 33 after 5 years of local government service)
- Unrivalled pension scheme
- Flexible working options (family friendly policy)
- Ability to work from home
- A comprehensive training and development
- A range of discounts, including subsidised gym membership
- Access to financial and season ticket travel loans
- Health and wellbeing benefits
We are also a member of the Cyclescheme and we encourage the use of sustainable transport
We welcome a diversity of talent here, and our benefits and policies are designed to reflect a variety of needs. We are a disability confident employer and strong promoters of inclusive leadership.
If you’re interested in this brilliant opportunity and you want to have a chat about the role, and whether it’s the right move for you, read on and then get in contact with Samir Hasanagic at <a href="mailto:samir.hasanagic@hackney.gov.uk" target="_blank">samir.hasanagic@hackney.gov.uk</a>.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
Key Accountabilities:
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications: 04 January 2026 (22:59)
Interview date: w/c 19 January 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

PCN Disputes Officer - Customer Services

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3384/_DR_BPO__Appeals_and_Debt_Recovery_Officer.pdf" target="_blank">_DR_BPO__Appeals_and_Debt_Recovery_Officer</a></li>
</ul>

Please apply online via the link provided.



Job Title:&nbsp;Appeals and Debt Recovery Officer
Language:&nbsp;UK
Company:
Job Location:
Location:
Region:&nbsp;London
Country:&nbsp;United Kingdom
Organisation:&nbsp;Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number:&nbsp;HCAA02721
Service:&nbsp;Public Realm
DBS Required:&nbsp;No
Organisation Logo:&nbsp;Hackney Council
Salary:&nbsp;per Min Max In
Agreement Type:&nbsp;Permanent
Work Pattern:&nbsp;Full Time
Contracted Hours:&nbsp;36
Grade:&nbsp;SO1
SCP Range:&nbsp;£40,404 - £41,637
London Borough of Hackney is looking for talented, ambitious and customer focused individuals to join our busy Parking Appeals and Debt Recovery Team. Parking penalties and subsequent debt recovery action are often contentious issues, which require a sensitive approach in order to balance competing traffic management demands with the individual circumstances of our customers.
Our Debt Recovery and Appeals Team deals with more than 1300 appeals per year, which include appeals to the Environment and Traffic Adjudicators (London Tribunals), the Traffic Enforcement Centre witness statements and debt recovery court hearings. Many of these appeals and hearings have to be considered and defended in front of the Independent Adjudicators and in some cases Court Judges. We are proud to say that, over the last three years our service achieved the highest performance amongst all London local authorities, with 80% of all cases going in the Council’s favour at the Independent Adjudicators Tribunal. Our Appeals and Debt Recovery officers are experts in their field, and they are looking for more people to join us and share our success.
We believe in a first class customer experience, and we are looking for bright people who can bring our three service promises to life;
- Providing fair outcomes for all our customers.
- Getting things done right the first time.
- Simplifying and continually improving our processes.
As the Appeals and Debt Recovery Officer, you will be expected to consider and make decisions against appeals lodged at the Independent Adjudication Service and in many cases the County Court. You will be required to investigate parking related formal appeals and compile comprehensive evidence packs for hearings at both London Tribunals and Courts. You will be tasked with ensuring that clear and compelling evidence is put forward to demonstrate the high quality of our parking schemes, and maintain our status of the best performing authority in the capital.
You will need to demonstrate a real appreciation of the complexities involved in many of these cases. You will work to help motorists close cases at earliest opportunity, whilst also recognising and identifying vulnerable customers and supporting them wherever possible. Finally, you will be responsible for aspects of the management of the council’s contracts with external enforcement providers, such as Enforcement Agents.
You will need to show high standards of customer service at all times, and will also undergo extensive training which will be delivered by our experts, who will equip you with the necessary knowledge, and subsequently a Level 3 NVQ accreditation for the role.
With transport sustainability principles at the heart of our policies, Parking plays an integral part in making our borough one of London’s best places to live and work. We are proud of our achievements and our people, which makes our organisation one of the best employers in the capital.
We go that extra mile for our staff by offering a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation. We work hard to support our staff with a range of unrivalled benefits and opportunities that can help you to give your best at work, and achieve a brilliant work-life balance.
Key benefits include:
<ul>
<li>Generous holiday allowance (28 days per year, rising to 33 after 5 years of local government service)</li>
<li>Unrivalled pension scheme</li>
<li>Flexible working options (family friendly policy)</li>
<li>Ability to work from home</li>
<li>A comprehensive training and development</li>
<li>A range of discounts, including subsidised gym membership</li>
<li>Access to financial and season travel loans</li>
<li>Health and wellbeing benefits</li>
<li>We are also a member of the Cyclescheme and we offer free pool bikes</li>
</ul>
We welcome a diversity of talent here, and our benefits and policies are designed to reflect a variety of needs. We are a disability confident employer and strong promoters of inclusive leadership.
If you’re interested in this brilliant opportunity and you want to have a chat about the role, and whether it’s the right move for you, read on and then get in contact with Samir Hasanagic at&nbsp;<a href="mailto:samir.hasanagic@hackney.gov.uk" target="_blank">samir.hasanagic@hackney.gov.uk</a>.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;04 January&nbsp;2026
Interview date:&nbsp;W/C 19 January 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Appeals and Debt Recovery Officer

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.Introduction:-&nbsp;<ul> <li>Takes responsibility for own actions, strives to deliver an excellent service to a high standard</li> <li>Takes direction from their leaders and plans their work to meet objectives.</li> <li>Actively tries to help others solve their problems, thinking about solutions which help solve the issue</li></ul>What’s the role?<ul> <li>To work with the Heating Manager to deliver the management of Lewisham’s statutory responsibilities in relation to all forms of heating throughout our stock, this includes gas and non-gas heating in a domestic and commercial environment.</li> <li>Delivering on the statutory regulations and liaising with contractors, customers and stakeholders.</li> <li>Working on the day-to-day service within the Compliancy team to deliver on day to day services including testing, maintenance and servicing.</li> <li>Ensure team working to ensure that all aspects of heating for Lewisham is compliant, efficient and effective.</li> <li>Ensure that contractors maintain the highest standards of Health and Safety intervening when required.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forAs a Landlord, Lewisham council is legally responsible for our tenants in relation to gas safety, therefore a key part of your role is to ensure that the LGSR’s remain up to date and action taken where access to customer’s homes is being denied.&nbsp; You will work with the Compliance and Legal teams to ensure that we achieve 100%. In addition, work with the Heating administrator to ensure that our records are accurate and readily available. We are looking for a focused and task driven individual to lead on compliance and quality of service delivery to Lewisham residents.LocationThe job is primarily based in Lewisham, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis, the role will also include inspecting and visiting sites.Special conditions<ul> <li>Have current Domestic Gas Safe qualifications</li> <li>Relevant experience in social housing around domestic and commercial heating and hot water installations</li> <li>This role is subject to a DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Peter Whittington - <a href="mailto:Peter.Whittington@lewisham.gov.uk" target="_blank">Peter.Whittington@lewisham.gov.uk</a>Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/JDHeatingTechnicalOfficer" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£55,353 to £57,495 per annum, PO5N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large responseLet’s stay connected, follow us on social media:&nbsp;&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





<ul></ul>

London Borough of Lewisham

Heating Technical Officer

The Customer Relations Team handles complaints for all corporate and social care services. We are seeking a person who is committed to working within the small but busy Customer Relations Team. The successful candidate will have excellent communication and ICT skills, including knowledge of Word and Excel at an advanced level, and be responsible for: <ul><li>monitoring the team’s mailboxes and navigating the council’s electronic systems to prioritise and manage corporate and social care complaints. </li><li>accurately logging and assigning complaints to departments across the council, coordinating responses and monitoring for timeliness, ensuring accurate records and filing are maintained. </li><li>producing data, charts and graphs, and analysing them to report on the council’s performance. </li></ul>The role may, on occasion, require the successful candidate to listen and take complaints over the telephone, using the highest customer service standards. This will include corporate and social care complaints, the subject of which could be sensitive and potentially upsetting. The successful candidate will portray a professional image, possess excellent listening skills, have a calm manner, and be able to take notes to document the customer’s complaint. This person must be able work under pressure and use initiative. They will know when it is appropriate to refer to a more senior member of the team or manager. If you are interested in applying and would like an informal discussion, please contact Rhiannon McQuillan on 01634 332272 or <a href="mailto:rhiannon.mcquillan@medway.gov.uk" target="_blank">rhiannon.mcquillan@medway.gov.uk</a>. Interviews will take place on 12 and 13 January 2026. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Customer Relations Team are seeking a Customer Relations Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Customer Relations Officer

According to the World Health Organisation, the life course approach aims to identify opportunities to minimise risk factors and enhance protective factors through evidence-based interventions at important life stages. For the Healthy Families workstream this informs the support we deliver from the antenatal period through to early childhood – the first 1001 days.This role will actively support, monitor and review a range of projects delivering healthier outcomes for both pregnant and postnatal people and their families. This will include providing expertise, advice and assistance, as required, to ensure effective project implementation in line with budgets and timescales.The role will be required to work in the context of Medway’s ‘Joint Local Health &amp; Wellbeing Strategy’ and the Public Health Outcomes Framework to reduce health inequalities.The role will involve liaising with influential stakeholders in a way that promotes the vision and values of the Council.The role will actively contribute to the development, delivery, and evaluation of evidence-based projects that deliver to plan, enhance the well-being of Medway residents, support the achievement of local and national targets and reduce health inequalities. Examples 1 of projects included within this role are BumpClub Medway; BumpClub Walks; Beyond BumpClub and Smokefree Families.The successful candidate will be confident in building alliances and partnerships to plan, implement, and/or monitor projects that can be time limited and that share goals and priorities to enhance service awareness, availability, access, and uptake and also ensure compliance with statutory legislation and practice requirements, including mandatory training.The role will require the delivery formal presentations and training to a range of clinical and non-clinical teams, i.e., GPs, Local Authority meetings, Senior Manager meetings, and to other key stakeholders. The role will see the application of the principles of social marketing, and/or behavioural science, to reach specific groups and communities with enabling information and ideas, raising awareness of ‘A Better Medway Lifestyle Services’ and advocating public health principles and action.It is paramount to demonstrate a commitment to equality and diversity, identifying service strategies to deliver equitable and fair services for users and employees, challenging discriminatory practices and actively managing and promoting diversity. This will also include adherence to professional codes of conduct, occupational membership codes, employer behaviour frameworks and practice standards. The role requires the candidate to act with integrity, consistency and purpose, and take responsibility for own personal development, ensuring that service specific knowledge and understanding is maintained and developed.At the discretion of the line manager, such other activities as may, from time to time, be agreed consistent with the nature of the job described above.The successful post holder will be subject to an enhanced Adults DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Emma Dawson <a href="mailto:emma.dawson@medway.gov.uk" target="_blank">emma.dawson@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking to appoint a Health Improvement Project Officer (Healthy Families). You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Health Improvement Project Officer (Healthy Families)

At Peabody, we’re committed to supporting people to live well and independently. What you'll be doingAs a Team Manager, you’ll lead and manage a team of Housing Support Workers, ensuring the delivery of high-quality services to customers living in our supported housing properties. You’ll provide guidance, supervision, and development opportunities for your team while maintaining compliance with regulatory standards. This role is about empowering your team, driving performance, and making a meaningful impact on the lives of our customers from day one.What we're looking for: •Experience in housing and a strong understanding of statutory and community services.•A background in providing support to people with complex needs and trauma, ideally as a senior support worker or team manager.•Proven ability to motivate and manage a team, ensuring high standards of care and support.•Confidence in assessing and managing individual needs and risks.•A respectful communicator who upholds the dignity and diversity of every individual.•Strong networking skills and the ability to build professional relationships that benefit the people we support.•Excellent time management and the ability to meet deadlines and achieve goals.•Experience of multi-agency working and liaising with statutory organisations.Why join us?When you join Peabody, you’re joining a team guided by our values; Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.Additional Information:What You’ll Get:• 25 days’ annual leave.• Flexible benefits including healthcare, dental, and discounts.• 4x Life Assurance and up to 10% pension contribution.• Professional development, including funded apprenticeships.• Two paid volunteering days each year.• Family-friendly policies and a supportive team culture. Please read before applying:This is a full-time, onsite role.Interviews for this vacancy will take place between 5th January 2026 to 9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help!If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





<ul></ul>

Peabody

Team Manager

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews for this vacancy will take place between 15th -19th December 2025 or between 5th-9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker 

Our Vacancy Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–18, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What you'll be doing As a Housing Support Worker, you’ll provide high-quality, person-centred support to individuals who may be socially excluded, disabled, unwell, or homeless. Your role will focus on promoting independence, wellbeing, and inclusion, enabling customers to achieve their goals and thrive. From supporting day-to-day household skills to helping customers manage finances and integrate into the community, you’ll make a meaningful impact from day one. We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews will take place between 15-19th December 2025 or between 5th-9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker Kenwyn

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews for this vacancy will take place between 12th-16th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker - Lewisham 

Lead an Exceptional Children’s Residential Service in Southwark!Southwark Council is proud to introduce Olive House, a state-of-the-art £2.5 million children’s home designed to reduce the need for placements outside the borough.We are looking for a dedicated and passionate Registered Manager to lead our residential service, supporting children aged 10–16. This is a unique opportunity to make a meaningful difference, shaping the care and experiences of young people in the community.About the Role:As our Registered Manager, you will:<ul><li>Oversee the design, development and operational management of Olive House.</li><li>Ensure the delivery of outstanding emotional and physical care, engaging activities and comfortable accommodation.</li><li>Working in partnership with clinical psychologists and national experts and key stakeholders to champion innovation and best practice.</li><li>Build and lead a high-performing team dedicated to transformational care.</li><li>Shape the future of children’s residential services in Southwark.</li></ul>This role goes beyond management - it’s a chance to influence lives, inspire your team and drive innovation.About You:We are looking for someone who:<ul><li>Has experience leading or managing a children’s residential service.</li><li>Demonstrates strong leadership, planning and team-building skills.</li><li>Is committed to delivering outstanding care and positive outcomes for our children.</li><li>Thrives on shaping services, driving innovation and making a real difference.</li></ul>Essential Qualifications &amp; Experience:<ul><li>Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent recognised by the Council)</li><li>At least 2 years in a relevant children’s residential care role within the last 5 years</li></ul>For detailed qualifications and requirements, please review the full job description and person specification at the bottom of the advert.Why Join Olive House?<ul><li>Receive a market supplement of 15% on top of your competitive starting salary.</li><li>Work in a newly established, well-resourced home with a small, dedicated team.</li><li>Enjoy autonomy to innovate, establish partnerships and develop services.</li><li>Contribute to Southwark’s Children &amp; Families Services, consistently rated Good by Ofsted.</li><li>Help our children stay connected to their communities and support them to thrive.</li></ul>Additional Details:<ul><li>Location: Olive House, Southwark</li><li>Working Hours: 36 hours per week</li><li>Contract Type: Permanent</li><li>DBS Level: Enhanced – Adults and Children</li></ul>Contact Information:For an informal discussion about the role, please contact: Andrew Fowler – <a href="mailto:Andrew.Fowler@southwark.gov.uk" target="_blank">Andrew.Fowler@southwark.gov.uk</a>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Recruitment Timeline:<ul><li>Advert close date: 11:59pm on Sunday 11th January 2026</li><li>Shortlisting date/s: week commencing 12th January 2026</li><li>Interview date/s: Monday 26th January 2026</li></ul>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2665493&amp;ptId=110119" target="_blank">Job Description &amp; Person Specification - Registered Manager</a></li></ul>





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Southwark Council

Registered Manager

Job Description Capital Programme Resident Liaison Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: Permanent Working Hours: Full Time, Monday – Friday - 37 Hours per Week&nbsp; Do you enjoy working out on site? Do you have the skills to effectively liaise with residents? This is not the average desk job……An excellent opportunity has become available within the Transforming Homes Team. We are now recruiting for a full time, contract position of Resident Liaison Officer. Our customers are at the heart of everything we do and as our Resident Liaison Officer, you’ll ensure our residents are regularly engaged with and consulted on works to be carried out to their properties and that it meets their satisfaction and our specification. You’ll work closely with colleagues and contractors to ensure seamless and prompt delivery of building work. In addition, you’ll set up and attend public meetings with residents, contractors and other colleagues to present investment proposals and maximise resident engagement. You’ll also act on behalf of residents, to ensure concerns, complaints and enquiries raised are effectively investigated and addressed, with outcomes communicated to those all involved. To be considered for this role, you’ll have experience of working in a front-line customer focused and high volume area with a good understanding of housing management issues and building /refurbishment projects. Key Responsibilities include: The RLO will act as the primary point of contact for residents affected by damp, mould, and condensation issues, ensuring effective communication, resident support, and efficient case progression. By strengthening resident engagement, the role will improve trust, reduce complaints, and support compliance with Awaab’s Law and the Housing Ombudsman’s Damp and Mould Spotlight Report recommendations. This role will be the frontline contact and customer care role for Thurrock’s revised damp and mould processes in line with Awaab’s law.&nbsp; The RLO will serve as a single point of contact for residents during their reports of Damp &amp; Mould and will: <ul> <li>Coordinate appointments, inspections, and works access.</li> <li>Communicate clearly about what works are planned and timescales.</li> <li>Provide proactive support to vulnerable residents, including referrals to welfare or tenancy management teams.</li> <li>Record and track resident feedback to improve service delivery.</li> <li>Ensure the service meets statutory timescales under Awaab’s Law (10 days for response, 7 days for remediation start).</li> <li>Assist the Project Team in proving necessary information and correspondence relating to Section 20 Consultations with leaseholders &nbsp;</li> <li>Act as resident liaison officer for all aspects related to legal repair</li> </ul> Key experience and skills required: <ul> <li>Able to use initiative and work pro-actively.&nbsp;</li> <li>A good sense of judgement, for example, in determining priorities and which issues should be brought to the attention of senior management.&nbsp;</li> <li>Able to develop and maintain effective working relationships.&nbsp;</li> <li>Organised; to work to deadlines.&nbsp;</li> <li>Advanced written and oral communication skills and proficiency in ICT.&nbsp;</li> <li>To behave in accordance with our values.&nbsp;</li> <li>Commitment to the principles of agile working, including the ability to work flexibly with regards to both hours of work and location, including remote and home working as required.&nbsp;</li> <li>Ability to travel to the Civic Offices and our partnering contractor offices, within the Borough.&nbsp;</li> </ul> DBS: Basic DBS is required for this post. Closing Date:&nbsp; Closing Date (Redeployment Only) 4th December 2025 Closing Date: Internal and External: 4th January 2026 Interview Date:&nbsp;TBC If you would like an informal chat about the position, please feel free to email Joanna Bale on&nbsp;<a href="mailto:jbale@thurrock.gov.uk" target="_blank">jbale@thurrock.gov.uk</a>&nbsp;&nbsp; Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCLwsQdGb9bT6H-L8dFA5o2AaWqlQ_5XCBLVTwvG3QX4GU?e=FPgHPR" target="_blank">Download Job Profile (PDF Document)</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Resident Liaison Officer

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<h1>Summary</h1>Senior Budgeting and Reporting ManagerWhat you'll doAs our Senior Budgeting and Reporting Manager, you will play a central role in delivering high-quality financial planning, analysis, and reporting across Notting Hill Genesis. Working closely with the Head of FP&amp;A and Business Partnering, you will lead the monthly management accounts cycle and take ownership of the Group's budgeting and forecasting processes.You'll oversee the preparation and analysis of financial reports, collaborate with Finance Business Partners across the organisation, and ensure that financial insights support effective decision-making and value for money. With responsibility for two analysts, you will build capability within the team and embed a culture of continuous improvement.Your work will help ensure that NHG remains financially robust, data-driven, and well-positioned to meet the needs of our residents and communities.How you'll do it<ul><li>Lead the monthly management accounts process, ensuring accurate, consistent, and timely reporting.</li><li>Own the annual budgeting and in-year forecasting cycles, promoting best practice and high-quality financial planning across the organisation.</li><li>Collaborate with Finance Business Partners and operational teams to gather and consolidate financial data.</li><li>Produce clear, insightful financial reports that explain business performance and support strategic decision-making.</li><li>Analyse complex financial data to identify trends, variances, risks, and opportunities, driving continuous improvement.</li><li>Work with stakeholders across NHG to ensure robust budgeting and forecasting processes, constructively challenging assumptions and plans.</li><li>Develop and maintain financial reporting tools and systems, ensuring they meet organisational needs.</li><li>Manage, coach, and support two analysts, ensuring consistency of approach across monthly and annual FP&amp;A activity.</li><li>Maintain high-quality financial data across spreadsheets and in-house systems.</li></ul>Responsibilities<ul><li>Deliver accurate, timely, and insightful financial analysis and reporting to support strategic and operational decision-making.</li><li>Ensure robust processes underpin NHG's budgeting, forecasting, and management accounts cycles.</li><li>Build strong working relationships with colleagues across Finance and the wider business.</li><li>Drive high standards of analytical rigour, data quality, and continuous improvement.</li><li>Champion NHG's values through leadership, collaboration, and role-modelling behaviours.</li></ul>The ideal candidateWe believe great service starts with great people. We're looking for someone who combines technical excellence with strong collaboration skills and a commitment to delivering outstanding financial insight.Essential:<ul><li>CCAB-recognised accounting qualification (highly desirable) and commitment to ethical standards.</li><li>Significant experience in management accounts, budgeting, and forecasting.</li><li>Strong analytical skills with the ability to interpret complex financial data.</li><li>Excellent communication and interpersonal skills, able to engage diverse audiences.</li><li>Experience influencing operational and strategic activity across a large organisation.</li><li>High level of proficiency in Excel; knowledge of D365 and Power BI desirable.</li><li>Ability to think strategically and make data-driven decisions.</li><li>Commitment to integrity, objectivity, professional competence and confidentiality.</li></ul>Behaviours for successYou will live our values and bring them to life in your work:<ul><li>Compassionate - putting people and residents at the heart of decisions.</li><li>Progressive - championing continuous improvement.</li><li>Dependable - delivering high-quality, reliable financial insight.</li><li>Inclusive - building strong, collaborative relationships.</li><li>Empowered - supporting others to achieve their best.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow and develop. We offer a wide range of learning and development options to support your career.Benefits include:<ul><li>Excellent annual leave allowance and flexible working (qualifying period may apply)</li><li>Generous pension scheme</li><li>Enhanced maternity, paternity and adoption pay (qualifying period may apply)</li><li>Employee assistance programme - free, confidential advice and counselling</li><li>Health cash plan</li><li>Staff discounts across retailers, gyms, restaurants and entertainment</li><li>Interest-free loans (season ticket, tenancy deposit, training)</li><li>Cycle to work scheme</li><li>Life assurance - 4× annual salary</li></ul>All about usNotting Hill Genesis (NHG) is one of London's leading housing associations, providing affordable homes for more than 60,000 residents. We are both a landlord and developer, employing around 1,500 staff.To learn more about who we are and what makes us different, visit our careers site.We welcome applications from everyone and actively promote equality, diversity, and inclusion. We are proud to be a Stonewall Diversity Champion and Disability Confident Employer.Selection ProcessStep 1: Submit your application online by 21 December 2025Step 2: Interview with the selection panel (may include assessment).If you require reasonable adjustments due to a disability or medical condition, please contact <a href="mailto:" target="_blank"></a>.If a redeployee applies for this role, their application will be considered before others.NHG may close this vacancy early if sufficient applications are received, so early applications are encouraged.

Notting Hill Genesis

Senior Budgeting and Reporting Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3402/Senior_Private_Sector_Housing_Officer_-_Renters_Rights_Act_-_December_2025_JD.doc" target="_blank">Senior_Private_Sector_Housing_Officer_-_Renters_Rights_Act_-_December_2025_JD</a></li>
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Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Our Private Sector Housing team seeks to improve the conditions and management standards of private sector housing.
You’ll assist the team in achieving this by leading on the changes brought in by the Renters Rights Act to the delivery of housing enforcement standards, ensuring private sector residential accommodation throughout the District meets statutory standards and helping to bring about improvements in conditions and standards of management for residents.
You will deliver service improvements by developing new working processes and building relationships with partners to meet the requirements of the Renters Rights Act.
You’ll be responsible for assessing a variety of properties using the Housing Health and Safety Rating System (HHSRS) and interpreting the results of these assessments to determine an appropriate course of action to deal with each hazard identified.
You will investigate complaints regarding housing conditions and undertake detailed surveys and inspections of residential accommodation throughout the District.
With your knowledge of Housing legislation, you’ll be comfortable using formal action where necessary, including attendance at Court where required.
This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, with your working time split between the office and home (2-3 days).
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported in making decisions, taking initiative, and growing your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 30 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts on your MOT</li>
<li>Access to the BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
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Do you want to know more about the role? 
Please get in touch with Alison Simmons, Head of Strategic and Private Sector Housing, on 01732 227272 for an informal discussion about the role. 
Do you want to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 5 January 2026
Interviews: 15 January 2026

Senior Private Sector Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3401/Homeless_Officer_Job_Pack.pdf" target="_blank">Homeless_Officer_Job_Pack</a></li>
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Please apply online via the link provided.



Homeless Officers
£36,189 to £39,390 + Benefits + Flexible Working
Full time | 1x Permanent / 1x Fixed Term
Chelmsford / Hybrid
Ref: REQ00002789
Chelmsford City Council’s Strategic Housing Service is recruiting two Homeless Officers to join our busy Homeless Team, working with people to prevent homelessness and make decisions as to the Council’s duties under the homelessness legislation.
This is a challenging role but one that is also very rewarding, with the knowledge that you are working with others to make a real difference to help those in difficult situations.
The successful applicants will have the necessary skills to apply a customer-focused, proactive problem-solving approach in order to successfully work with people experiencing homelessness and those with complex needs. Effective decision-making skills, case management experience and the ability to work under pressure to tight deadlines are essential criteria of the role.
The base for working is the Council’s Civic Centre offices, with the option to work from home.
There are two positions available, one permanent and one an 18-month fixed term / internal secondment position - both working 37 hours per week.
For more information and to apply, please visit our vacancies page.
Closing date: 21st December 2025.
Interview dates: 12th &amp; 13th January 2026.
Please note should sufficient applications be received prior to the closing date, we may close the role for applications early. Previous applicants need not apply.
As an accredited Essex Family Friendly Employer, this full-time role can be job-shared or part-time if we can fill the remaining hours. Please mention this in your supporting statement if you are interested.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Homeless Officers

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Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes.&nbsp; About the Role: You will have responsibility for managing a team of Housing Officers to carry out the following functions: <ul> <li> Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges </li> <li> Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling </li> <li> Delivering estate improvements including cycle storage, lighting, parking </li> <li> Reducing risk of fire in communal areas </li> <li> Resident engagement </li> <li> Supporting vulnerable residents </li> <li> Delivering excellent customer care&nbsp; </li> </ul> The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required.&nbsp; Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check.&nbsp;Further information about Cifas can be found here&nbsp;Cifas&nbsp; How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application: For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on on Sunday 4th January 2026. Shortlisting: 11^th December 2025 Interviews: 18^th December 2025 At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here.

Lambeth Council

Senior Neighbourhood Housing Officer

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Job Title:&nbsp;Night Recovery Worker
Location:&nbsp;Romford - &nbsp;Unfortunately there is no step free access available at this service.&nbsp;
Salary:&nbsp;£27,000&nbsp;
Shift Pattern:&nbsp;37.5 hours per week on a rolling rota between Monday to Sunday 20:00 - 09.30. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.&nbsp;
<h4>About the Role</h4>
We're looking for a Recovery Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes. &nbsp;&nbsp;
Our Complex Needs Accommodationprovides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.
Some key responsibilities include:&nbsp;
<ul>
<li>Ensuring the safety and wellbeing of residents and participants at all times</li>
<li>Focusing on empowering our residents to take control over their lives and meet their personal goals</li>
<li>Planning activities to engage residents with other people, communities, and opportunities</li>
<li>Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins</li>
<li>Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service</li>
</ul>
<h4>About You</h4>
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.&nbsp;
<ul>
<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness</li>
<li>Ability to show empathy and compassion to our residents, and different challenges they face</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Night Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3429/Income-Officer-Dec-25-2.pdf" target="_blank">Income-Officer-Dec-25-2</a></li>
</ul>

Please apply online via the link provided.



Income Officer
£35,340 - £39,268 per annum (dependent on experience)
Full-time - 35 hours per week
12 month fixed term contract (with possibility of extension/permanent role)
London SE26 - Hybrid Working 
Hexagon Housing owns and manages over 4,000 general needs homes in South-East London. We take pride in providing high quality services to our customers, are committed to raising the quality of our services and putting residents at the heart of what we do.
We are looking for an outstanding candidate with a genuine desire to work with our residents to join our Income Team to cover a 12 month secondment.&nbsp; There is the possibility of a permanent role after 12 months should the secondment become permanent.&nbsp;
You will ensure that our income collection services are delivered with the highest standards of professionalism and customer care. You will provide an effective, efficient and responsive revenue service to residents on a patch, maximising income and sustaining tenancies.
Our ideal candidate will have:
<ul>
<li>A background in debt/arrears recovery (preferably in the housing sector).</li>
<li>Knowledge of the legal processes involved in arrears recovery.</li>
<li>A commitment to excellent standards of customer care.</li>
<li>Good communication, numeracy, and IT skills.</li>
<li>An ability to sensitively manage difficult situations with residents to achieve positive outcomes.</li>
</ul>
If you think you have the skills to do all this and more, we want to hear from you.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you excellent personal development, training and supervision to help you achieve your full potential, and an excellent package including flexible hybrid working (2 days office based), private medical insurance, defined contribution pension scheme with 3 x life assurance, and 26 days annual leave rising to 31.&nbsp;
For an application pack and further details please visit our website <a href="http://www.hexagon.org.uk/careers" target="_blank">www.hexagon.org.uk/careers</a>
No agencies.
Closing date: Wednesday 7 January 2026.
Interview date: Monday 19 January 2026.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments&nbsp;
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>&nbsp;&nbsp;

Income Officer

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Salary: UQT - UPR (Outer London Weighting) + well-being cash plan + pension scheme (TPS) + additional Lift Schools benefitsHours: Full TimeContract type: Permanent Start date: As soon as possible We are seeking an enthusiastic and inspiring Humanities Teacher to join our team. This is an exciting opportunity for a passionate educator who can deliver engaging lessons across History, Geography, and Religious Education at Key Stage 3.About the Role:<ul><li>Teach a broad range of humanities subjects (History, Geography, and RE) to KS3 students.</li><li>Inspire curiosity and critical thinking,helping students to understand the world around them and their place within it.</li><li>Work collaboratively with colleagues in a supportive and forward-thinking department.</li><li>Contribute to the wider school community and enrichment opportunities.</li></ul>About You:<ul><li>Have a strong background in one or more humanities disciplines.</li><li>Able to deliver engaging and well-structured lessons across all three subjects at KS3.</li><li>A team player who values collaboration and creativity in teaching.</li></ul>About Lift BexleyheathLift Bexleyheath is a welcoming and inclusive secondary school with a strong sense of community. Our school serves a diverse student population, and we are proud of the relationships we build with our families and wider community.The school is located in Bexleyheath, just 30 minutes from central London by train, and offers an excellent environment to both live and work. With a brand-new sixth form centre and investment in teaching spaces, it's an exciting time to join our team.We're proud to say that Lift Bexleyheath is on a journey of sustained improvement and innovation. You'll be joining a school with strong leadership and a shared determination to achieve the very best for every student.Who is Lift Schools?We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.We offer you:<ul><li>Career development and training: Access a wide range of statutory and developmental training to boost your career.</li><li>Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.</li><li>Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li><li>Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li></ul>The role is due to commence as soon as possible. This is a full time, permanent position.Closing date: 12 December 2025We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Humanities Teacher

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Are you an enthusiastic and dedicated educator looking to make a real impact on young minds?
We are seeking a motivated and inspiring English Teacher to join our dynamic team and help shape the future of our children and young people.

What you’ll be doing:
<ul>
<li>Plan, prepare, and deliver high-quality lessons that engage and challenge children and young people.</li><li>Foster a positive learning environment that supports children and young people's educational and personal growth.</li><li>Assess and monitor student progress, providing constructive feedback and support.</li><li>Work collaboratively with colleagues, parents, and the wider school community to ensure student success.</li><li>Participate in school activities, extracurricular programs, and professional development opportunities.</li></ul>
What we’re looking for:
<ul>
<li>Qualified Teacher Status (QTS)</li><li>A qualification in SEND education is desirable.</li><li>Experience of working with children with SEND and ASC is ideal but applications from those working in mainstream settings are very welcome</li><li>Experience in teaching English as a specialism</li><li>Strong classroom management skills and the ability to inspire and motivate children and young people.</li><li>Excellent communication and interpersonal skills.</li><li>A commitment to continuous professional development and innovation in teaching methods.</li></ul>
Why join us?
<ul>
<li>Annual salary reviews and enhanced pension contributions for qualified teachers.</li><li>Ongoing professional development opportunities.</li><li>A collaborative and dedicated team of professionals.</li><li>A rewarding and fulfilling role making a real difference to children's lives.</li></ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.
When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li><li>Discounts on retail, travel, and leisure through our benefits platform</li><li>Cycle to work scheme</li><li>Generous life cover</li></ul>
Who are we?
Silverways School is an independent special school which supports children and young people with autism and associated learning needs. The school is set in the heart of the community in Enfield, North London.
The focus at Silverways School is on maximising every child’s potential to develop into a confident, resilient, and skilled young person who will make a positive contribution to society and live as independent a life as possible.
Silverways School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.
We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.
Teaching1002

Kedleston Group

English Teacher

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3393/Technical_Validation_Assisstant_2025.pdf" target="_blank">Technical_Validation_Assisstant_2025</a></li>
</ul>

Please apply online via the link provided by completing our application form. Please note, we do not accept CVs for this position.



This exciting opportunity has arisen for a &nbsp;Technical Validation Assistant to join the Planning Support which handles the administrative and technical processes involved in the submission, registration, validation, notification and determination of planning and related applications as well as various tasks associated with planning appeals. The role is varied and will require an adaptable and enthusiastic attitude to enable the delivery of a high quality service, if you have these traits we would like to hear from you.
The successful candidate will be an administration professional with sound knowledge and proven experience of using a document management system and all Microsoft Office products. The right person will also possess excellent written and verbal communication skills, have extensive experience of dealing with members of the public as well as being able to deal with developers and planning agents, and be a good organiser able to meet set deadlines in a changing and pressurised environment.
This is a rewarding role for a highly motivated individual who enjoys working as part of a dedicated team and takes pride in delivering first class service. We are particularly interested in applicants with knowledge or experience of the planning application process.
In return, we offer excellent office accommodation five minutes’ walk from Epsom railway station, heavily subsidised parking if needed, and an attractive salary. You will work with a brilliant team of strong and committed colleagues, benefit from 24 days annual leave (rising to 29 after 5 years’ service), subsidised gym membership, payment of professional fees, and an entitlement to join the local government pension scheme.
Epsom &amp; Ewell Borough Council is an equal opportunities employer.
We look forward to receiving your application. For further details please contact Jason El Ayouby, Technical Validation Supervisor on 01372 732000
Closing date : &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;19th December 2025
Interviews/ assessments:&nbsp;&nbsp;&nbsp;&nbsp; 2nd and 5th January 2026

Technical Validation Assistant - Fulltime

We are currently recruiting Experienced Social Workers to join our Children in Care Team. We are proud to be ‘Good’ in Medway and are determined to build on the great work that has been done so far to improve the services for our children, young people and families.Recent promotions, following our investment in new Assistant Team Managers across the service, mean we are now looking for passionate social workers who can commit to making a difference to our children in Medway.Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer along with management capacity across our teams, ensures you will be guided, supported and cared for.Whether you have recently completed your ASYE or have worked in children’s social work for some years we would love you to join us on our ongoing journey. You will be joining an experienced and dedicated social work team who have relationship and strengths-based work with children and families at the core of their practice.Experienced Social Workers (with 2+ years post qualifying experience) will be offered a package of up to £51,329 per annum (inclusive of market premia + £3,000 per annum retention payment).Social Workers with less than 2 years’ service will be offered a package of up to £46,956 per annum (inclusive of market premia + £2,000 per annum retention payment).Join us and #Make a Difference…<h4>Our Offer</h4>We are proud to offer a range of benefits including –<ul><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). Assessment Teams are office based for duty weeks.</li><li>Relocation package of up to £8,000</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/759/professional_development" target="_blank">professional development and support</a> including Community Care Inform.</li><li>Hybrid working style </li></ul><h4>About You</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE </li><li>You will have a full driving licence and access to a vehicle for work purposes.</li></ul>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.<h4>Additional Information</h4>For an informal discussion, please don't hesitate to contact one of the recruiting managers below. Alternatively, please email the recruitment team on <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>. Laura Saunders, Service Manager (Children in Care) on 01634 337328.<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4> Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Experienced Social Worker - Children in Care Team 

We’re looking for a highly skilled Service Assurance &amp; Resolution Lead to join our New Homes Customer Care (NHCC) team. In this senior role, you’ll provide audit assurance, compliance oversight and quality governance across all NHCC operations, ensuring that handover, defects management and resident experience meet the highest standards. You’ll work closely with senior stakeholders to embed monitoring frameworks, drive service improvements and ensure full compliance with regulatory requirements and the Housing Ombudsman Complaint Handling Code. You’ll also lead on complex complaint resolution, including Stage 2 investigations and Ombudsman cases, ensuring findings are implemented and translated into measurable improvements. This is a strategic role where your expertise will help shape service delivery and strengthen accountability across the organisation.What you’ll doAs Service Assurance &amp; Resolution Lead, you’ll design and maintain monitoring procedures to assure compliance and quality across NHCC services. You’ll audit operational processes, oversee complaint investigations, and manage Housing Ombudsman cases, ensuring timely and evidence-based responses. You’ll track recommendations, produce compliance reports, and provide independent challenge to senior leaders. You’ll also analyse complaint trends, identify systemic issues, and work collaboratively to implement service improvements. Your role will be key in ensuring NHCC delivers a consistent, high-quality experience for residents while meeting all regulatory and governance requirements. You will be required to attend the office a minimum of 2 days a week for collaboration and meetings. What you’ll need<ul><li>Experience in service quality, audit, compliance or complaints governance within housing or the public sector.</li><li>Proven ability to manage complex complaints and investigations, including Housing Ombudsman cases.</li><li>Strong understanding of regulatory frameworks and the Housing Ombudsman Complaint Handling Code is desirable but not essential. </li><li>Excellent communication and influencing skills, with experience engaging senior stakeholders.</li><li>Proficiency in CRM systems and defects management platforms such as Clixifix or NEC.</li></ul><ul><li>Ability to interpret complex information and data, and present it clearly, concisely, and in an accessible way to stakeholders at all levels across the business.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 18th December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Service Assurance & Resolution Lead

Lead the Future. Choose Housing. Join Us as a Leadership &amp; Management Skills Trainer Hybrid role Do you love helping people grow? At Peabody, we believe learning changes lives, and we’re looking for a passionate Leadership &amp; Management Skills Trainer to make that happen. If you’re ready to inspire future leaders and want your work to have real social impact, choose housing.What You’ll Do<ul><li>Deliver Leadership &amp; Management training up to Level 7.</li><li>Lead exciting apprenticeship programmes and leadership pathways.</li><li>Create engaging, inclusive learning experiences—classroom, online, and workplace.</li><li>Support learners every step of the way, from tutorials to End Point Assessments.</li><li>Work with stakeholders to boost engagement, retention, and achievement.</li></ul>Why Choose Housing?Housing isn’t just a sector, it’s a mission. By developing leaders here, you’ll help create safe homes, stronger communities, and opportunities for thousands of people. If you want your leadership training to make a difference, choose housing.What We’re Looking For<ul><li>Strong experience in Leadership &amp; Management development.</li><li>Teaching qualification (PELTS or equivalent) or willingness to work towards one.</li><li>Experience with apprenticeship standards and OFSTED frameworks.</li><li>Great communication, organisation, and a passion for learner success.</li></ul>Our ValuesAt Peabody, we:<ul><li>Be kind – We are thoughtful and show empathy in every dealing with customers and colleagues.</li><li>Do the right thing – We act with integrity and in the best interests of our residents.</li><li>Love new ideas – We are curious and always explore ways to improve.</li><li>Celebrate diversity – We value different perspectives to create a sense of belonging.</li><li>Keep our promises – We do what we say we will.</li><li>Pull together – We collaborate and seek diverse views, including in challenging situations.</li></ul>Why You’ll Love Working Here<ul><li>30 days’ annual leave + bank holidays</li><li>Up to 10% pension contribution</li><li>2 paid volunteering days</li><li>Flexible benefits and employee discounts</li><li>Life assurance (4x salary)</li><li>A supportive, inclusive, forward-thinking team</li><li>Up to 10% matched pension contribution.</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Our selection process will include one stage:<ul><li>In-Person Interview and Mirco Teaching Task to be held at our Waterloo Office.</li></ul>Please read before you apply<ul><li>An enhanced DBS check is a requirement of this role.</li></ul><ul><li>Ability to work from the Waterloo office two or more days per week</li><li>You must have the right to work in the UK, as we are unable to offer visa sponsorship for this role.</li></ul><ul><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul>Ready to inspire the next generation of leaders? If you’re a proactive, learner-focused professional with experience in Leadership &amp; Management and a passion for delivering high-quality training, we’d love to hear from you!Apply now by submitting an anonymised CV and a short statement explaining why you’d be a great fit for the Leadership &amp; Management Skills Trainer role—and how you can help us develop future leaders who make a real difference in the housing sector.Choose Housing. Lead Change.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Skills Trainer: Leadership and Management

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about delivering excellent housing services and making a real difference for families in need? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to help people secure safe, quality homes? Do you have the skills and knowledge to make a difference in our temporary accommodation service?&nbsp;If you’re passionate about housing and want to help transform lives, this is your opportunity to make an impact.What’s the role?The Housing Services Directorate is seeking a Temporary Accommodation Housing Officer to join our team working as part of the homelessness service under Part 7 of the Housing Act 1996, supporting households in temporary accommodation and ensuring statutory duties are met.In this role, you will be responsible for supporting applicants and ensuring the sustainment of accommodation. You will manage cases effectively, communicate with the appropriate teams, and drive service improvements.Your duties will include liaising with applicants and partner agencies to maintain safe, secure, and well-managed properties, while providing a responsive and supportive service to ensure residents feel informed and satisfied throughout their stay. You will also ensure all tenancy management tasks are completed accurately and efficiently, contributing to continuous improvement in service delivery.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking for&nbsp;We are looking for someone with a good understanding of part 7 of the Housing Act 1996, who can provide reliable customer service and work well with different stakeholders. You should be proactive in managing cases load, able to adapt to changes, and comfortable working under pressure to meet deadlines.The role requires clear communication skills, the ability to keep accurate records, and a practical approach to problem-solving. A basic level of education, including GCSEs in English and Maths, is essential. You must also be willing to carry out property visits across the borough.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>A basic level of education, including GCSEs in English and Maths, is essential.</li> <li>You must also be willing to carry out property visits across the borough.</li> <li>The job is subject to a Basic Disclosure DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Donaly Green - <a href="mailto:donaly.green@lewisham.go.v.uk" target="_blank">donaly.green@lewisham.go.v.uk</a>&nbsp;/ 07751714784Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/TemporaryAccommodationHousingOfficer031225" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£40,404-£41,637 per annum (SO1)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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Temporary Accommodation Housing Officer

Lead with Purpose. Drive Change. Make a Difference.We are seeking an ambitious and experienced leader to drive inclusion across Southwark and positively impact the lives of children and young people.About the Role:As our Head of Education Inclusion, you will champion equity, shape policy and lead services that transform the experiences of children and young people, particularly those facing disadvantage. Your responsibilities will include:<ul><li>Overseeing all alternative provision and primary behaviour support services</li><li>Managing school admissions for complex or hard-to-place pupils and ensuring fair access protocols</li><li>Leading 16+ pathways and support for young people with EHCPs</li><li>Directing the Virtual School and Virtual Headteacher function</li></ul>Working closely with schools, families and partners, you will remove barriers to learning, maximise opportunities and ensure statutory duties are delivered in line with Southwark 2030. You will also report to (and deputise for) the Deputy Director of Children’s Services for Learning and Inclusion.About You:You will be a strategic, innovative and collaborative leader with:<ul><li>Proven experience leading services for vulnerable young people in education</li><li>Expertise in statutory frameworks, inclusion and alternative provision</li><li>Strong partnership, negotiation and communication skills</li><li>A track record of delivering change, improving outcomes and driving innovation</li><li>A passion for equity, inclusion and progression for all learners</li></ul>For detailed qualifications and requirements, please see the full job description and person specification at the bottom of this advert.To Be Considered for Interview:Your cover letter (maximum two sides of A4) must clearly outline how you meet the job description and person specification in order to be considered.Contact Information:For an informal discussion about the role, contact Anna Chiva, Deputy Director Children’s Services (Learning and Inclusion) via email at <a href="mailto:Anna.Chiva@southwark.gov.uk" target="_blank">Anna.Chiva@southwark.gov.uk</a>.Additional Information<ul><li>Salary: £69,537 - £86,766 per annum plus £3,503 JNC benefits (pro-rata)</li><li>Working Hours: 36 per week, Monday - Friday</li><li>Contract: Permanent</li><li>Location: 160 Tooley St, London SE1 2QH</li><li>DBS: Enhanced level required.</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Recruitment Timeline:<ul><li>Advert close date: 11:59pm on Sunday 4th January 2026 </li><li>Shortlisting date/s: week commencing 5th January 2026</li><li>Interview date/s: week commencing 19th January 2026</li></ul>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2668875&amp;ptId=110079" target="_blank">Job Description &amp; Person Specification - Head of Education Inclusion</a></li></ul>





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320 Full time Jobs in Dartford, UK