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Please apply online via the link provided.



Are you seeking a new challenge where you can truly make a difference? &nbsp;
If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team. Based in Croydon, you will support our&nbsp;Cheyham Park scheme in Surrey, with occasional travel to schemes across South West London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes.
Your responsibilities will include offering a front-line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving licence with access to your own vehicle and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure.
If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team.&nbsp;
What you’ll be doing&nbsp;
<ul>
<li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.&nbsp;</li>
<li>Deliver the service in line with agreed parameters for the role.&nbsp;</li>
<li>Provide a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li>
<li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.&nbsp;</li>
<li>Work closely with other agencies to ensure residents are able to access a full range of services and support.&nbsp;</li>
<li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.&nbsp;</li>
</ul>
What you’ll need&nbsp;
<ul>
<li>Understanding of the diverse needs of older people&nbsp;</li>
<li>Ability to develop partnership working internally and with other agencies to generate effective solutions to problems&nbsp;</li>
<li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team&nbsp;</li>
<li>Customer-focused and experience of providing excellent customer care&nbsp;</li>
<li>Ability to take responsibility for a scheme, the residents who live there and the service provided to them.</li>
<li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li>
<li>Ability to receive and respond to customer feedback and complaints professionally at all times&nbsp;</li>
<li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li>
</ul>
In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples.&nbsp;
Closing date: 7th October&nbsp;2025.
About us
At Southern Housing, our residents are at the&nbsp;heart&nbsp;of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
<ul>
<li>Pension</li>
<li>Life assurance</li>
<li>Healthcare cash plan</li>
<li>Eyecare &amp; dental</li>
<li>Birthday leave</li>
<li>Retailers&nbsp;discounts</li>
<li>Cycle to work</li>
<li>Buy &amp; sell annual leave</li>
<li>Season ticket loan</li>
<li>In-house academy &amp; career development</li>
<li>Flexible working</li>
</ul>
Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience&nbsp;and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for a Compliance Manager to ensure that Gateway Housing meets its statutory landlord compliance obligations in all areas including gas safety, water safety, asbestos, electrical safety, fire safety and lift/LOLER requirements. You will administer the delivery of a high-quality responsive service that ensures all M&amp;E services, systems and installations comply fully with all statutory and regulatory requirements and Accepted Codes of Practice<h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>Monitor and plan servicing programmes and plans of work relating to statutory health and safety compliance and ensure they are delivered on time and to the required standards ensuring that all necessary certification is always in place</li>
<li>Manage and monitor relevant contractors to ensure delivery against specifications, to budget, and to lead on all reconciliation activities to ensure data accuracy</li>
<li>Responsible for verification of works completed and their quality. Oversee and or carry out a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements</li>
<li>Develop and maintain a compliance framework across all areas of the organisation's operations</li>
<li>Keep updated on corporate, regulatory and legislative changes and advise management of the implications to the business</li>
</ul><ul><li>Contribute towards and support the review of Health, Safety and Wellbeing related Policies and Procedures</li></ul><ul><li>Assist in budgetary control by monitoring and reporting expenditure to services suppliers. Liaise with suppliers over future and variation costs to update forecasts and maintain accurate reporting. Reconcile contractor invoice accounts on a regular basis.</li></ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience: <ul>
<li>Senior management experience with extensive knowledge of Health and Safety expertise </li>
<li>Experience of collaborative senior leadership, leading groups of colleagues to monitor and develop services and deliver change</li>
<li>Holder of a Health and Safety qualification (IOSH, NEBOSH)</li>
<li>Strong knowledge of housing legislation and compliance requirements in the UK.</li>
<li>Proven experience in a compliance or risk management role</li>
<li>Analytical and logical skills with excellent problem solving</li>
<li>Strategic development, policy creation and delivery</li>
<li>Ability to demonstrate a comprehensive working understanding of Compliance, its practical enforcement and wide expertise across all aspects of property compliance </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: 13 October 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Asset Management - Compliance Manager

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Head of M&amp;E and Compliance 
We are seeking an outstanding Head of M&amp;E and Compliance to join our team and drive excellence in all aspects of our social housing landlord compliance functions. Following the Council's Regulator of Social Housing's C1 rating, you will make a major contribution to ensuring the highest standards of service delivery and our continued drive to improve service delivery for the benefit of the Council's residents. 
Why Join Us? 
 
 - Be a Key Decision-Maker and part of a High Performing Team: Take charge of identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our housing portfolio, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - A successful track record of achievement at managerial level in shaping and implementing positive change through good management and the use of performance and technical data 
 - Knowledge of relevant legislation and regulations pertaining to landlord compliance activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
Contact Details - 
If you would like to know more about the role, please contact Andrew Cotton on <a href="mailto:andrew.cotton@enfield.gov.uk" target="_blank">andrew.cotton@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Head of M&E and Compliance

Are you passionate about delivering exceptional service and expert advice to homeowners? Do you thrive in a dynamic environment where you can make a tangible impact on people’s lives? If so, we have an exciting opportunity for you to join our team as a Homeownership Compliance Specialist at Peabody! As a Homeownership Compliance Specialist, you will be at the forefront of providing essential homeowner products and services to our residents. You will deliver expert guidance on homeowner agreements, processes, and products, ensuring accuracy and compliance with best practices and relevant legislation. You will also play a key role in maintaining accurate records for leaseholders, shared owners, and freeholders, contributing to the smooth delivery of services. What You’ll Do:<ul><li>Provide clear, practical advice to residents on homeowner products and agreements.</li><li>Handle lease-related transactions – from subletting to re-mortgaging, with precision and care.</li><li>Manage Right to Buy, Right to Acquire, and other home purchase applications.</li><li>Support enforcement of lease terms, ensuring compliance and minimising risk.</li><li>Work closely with external partners to maintain Peabody’s reputation.</li><li>Be a good team player who can demonstrate working in a fast paced environment with the ability to manage a busy workload and effectively manage time.</li></ul>What You'll Need:<ul><li>Proven experience in delivering specialist homeowner services within a social housing context.</li><li>A track record of delivering excellent performance and customer service.</li></ul>Be part of a team that truly cares about residents.This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office.Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>up to 10% pension contribution </li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Interviews will be taking place on Teams the 20th and 22nd October 2025.We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. 





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Peabody

Homeownership Compliance Specialist

As a Technical Officer, you will play a key role in supporting the delivery of safe, compliant homes for our residents. Working within a high-performing team and reporting directly to the Contracts Manager, you will assist in the management and administration of compliance contracts across a range of building safety disciplines including electrical safety, fire safety, asbestos management, and building services engineering. You will be central to our Access process, ensuring legal compliance by coordinating with internal teams, external solicitors, contractors, and residents. Your work will contribute directly to our commitment to delivering an excellent experience for every resident, every time.What you'll doOn a day-to-day basis, you will maintain accurate records of completed works and associated certification to demonstrate compliance with legislation and industry standards. You will monitor contractor performance, review documentation for accuracy and compliance, and generate schedules of work. You’ll manage service enquiries from internal and external customers, agree and confirm appointments with residents, and prepare documentation for legal procedures where necessary. You’ll also follow up with residents regarding appointments and potential legal action, update CRM cases, and ensure all systems and data are kept accurate and up to date to meet key performance indicators.You will be required to be in the office a minimum of 2 days per week, this role offers a flexible location of either Westminster Bridge Road, SE London or Pitsea, EssexWhat you'll need<ul><li>Strong organisational skills with experience in managing compliance-related documentation and contractor performance.</li><li>Excellent IT proficiency, including Microsoft Office and database systems such as EDMS or SharePoint.</li><li>Proven ability to deliver high-quality customer service and communicate effectively with residents, contractors, and colleagues.</li><li>A proactive, flexible approach with the ability to manage a varied workload under pressure.</li><li>Willingness to undertake training in technical compliance areas such as fire safety, electrical safety, and asbestos management.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place Friday 17th and/or Monday 20th October PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Technical Officer

As Damp and Mould Lead, you’ll play a key role in delivering an effective, efficient, and customer-first repairs service—focusing on cases involving damp, mould, and condensation. Acting as the main point of contact for residents, contractors, and internal teams, you’ll ensure that all damp and mould issues are investigated and resolved quickly, compliantly, and with empathy.What you’ll do:With a strong understanding of current housing legislation, including Awaab’s Law, you’ll take ownership of medium- to high-risk cases—safeguarding residents’ health, ensuring regulatory compliance, and helping drive service improvements across the board. Your ability to manage cases from first report through to resolution will be crucial, and your proactive, collaborative approach will help streamline processes and reduce complaints.You’ll work closely with our Repairs Team, regional offices, contractors, and the wider Property Services function to deliver a joined-up, resident-centred service. You’ll attend visits, review repair histories, escalate risks, and identify lessons learned to help strengthen our long-term approach to damp and mould prevention.To succeed in this role, you’ll need to work from the Pitsea office one day per week and spend at least one day in your nominated region (Northeast London, Northwest London, South London, or North Counties). Some flexibility to work outside of core hours or attend resident visits will be required.Your focus will be on getting things right the first time—offering solutions that are timely, safe, and sustainable. You’ll use your excellent communication and IT skills to manage cases, monitor performance, and keep stakeholders informed every step of the way.If you’re an organised, driven, and resident-focused professional with a keen eye for detail and a commitment to service excellence, we want to hear from you.What you’ll need:<ul><li>Experience of working in housing, building services or a property related field.</li><li>Knowledge of repairs issues relating to damp and mould and understand the legislation and compliance to ensure best practice.</li><li>Proficiency in problem-solving, able to handle complex customer issues while exploring alternative solutions to achieve satisfactory outcomes.</li><li>Ability to identify vulnerabilities by showing empathy and understanding in resident interactions.</li><li>Experienced in handling high-risk and escalation cases, ensuring timely and effective resolutions.</li><li>A strong communicator and be able to build and maintain effective stakeholder relationships.</li><li>Demonstrable comprehensive knowledge of policies, processes, and legislation, ensuring compliance and best practices.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What we offer:<ul><li>30 days’ annual holiday plus bank holidays </li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Stage one interviews will take place in Pitsea on 7th &amp; 8th OctoberStage two interviews will take place on 14th OctoberWe reserve the right to close this advert early if we receive a high volume of suitable applications.You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.If you have any questions about this role, please Talent Specialist, Caroline at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a> 





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Damp and Mould Lead

Scheme Manager – Be the Heart of a Vibrant CommunityAre you someone who lights up a room, builds strong relationships, and genuinely enjoys supporting older people to live independently and confidently? If you’re personable, passionate, and ready to make a real difference—this could be the perfect role for you.We’re looking for a Scheme Manager to join our team full-time (35 hours per week), working across our Darwin Court scheme. You’ll be the friendly face residents know and trust, helping to keep their homes safe, their wellbeing supported, and their voices heard.<h4>What your day might look like:</h4><ul><li>Start by offering practical support to a resident who needs a helping hand.</li><li>Carry out a site inspection to make sure everything’s safe and running smoothly.</li><li>Meet with internal or external partners to connect residents with specialist support.</li><li>Host a scheme event that brings people together and boosts wellbeing.</li></ul><h4>What makes this role special:</h4>You’ll be at the heart of the community—building relationships, solving problems, and making sure residents feel safe, supported, and empowered. You’ll work closely with residents to help them manage their homes and maintain their independence, while also improving Peabody’s services based on what matters most to them.This is a hands-on role, so you’ll need to be on site five days a week and have access to a vehicle to get around when needed.<h4>Could it be you?</h4>We’re looking for someone who:<ul><li>Has experience supporting vulnerable adults.</li><li>Has worked in housing and understands the importance of good record keeping.</li><li>Knows how to spot and respond to safeguarding concerns.</li><li>Is a driver with access to a vehicle and appropriate insurance.</li><li>Is warm, proactive, and ready to make a difference.</li></ul>This role requires an Enhanced DBS check.<h4>What you’ll get in return:</h4><ul><li>30 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Access to professional development and apprenticeship programmes</li><li>Family-friendly policies</li><li>A role where your care and energy help people flourish</li></ul>Please note: Peabody does not offer sponsorship for this role.<h4>A role where you’ll truly connect</h4>Interviews will take place Wednesday 8th October.If you have any questions, feel free to contact George Murphy at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Scheme Manager

Please note this is a 6-month fixed term contract and we have 2 positions availableAs Post Sales Executive, you’ll be passionate about providing outstanding customer service to all customers and stakeholders by supporting with resales, staircasing, buybacks, and London Living Rent initiatives, ensuring compliance with relevant legislation, government guidance and lease compliance.You'll be experienced in proactively managing relationships with key teams and departments in Peabody as well as the HCA, solicitors, IMAs, surveyors and third parties to ensure all information is provided, and you'll have an understanding of the affordable housing sector, Local Authority and HCA requirements in line with the Capital Funding Guide. You’ll need to be in the office for 2 days per week and the remaining time you’ll be able to work remotely.You’ll have demonstrable experience of working within a Resident Sales environment, preferably with experience of the shared ownership leasehold products, and you'll have a full understanding of the property market, sales processes, and legislation, in particular the Consumer Code. You'll also ensure full compliance with the affordability and eligibility criteria, meeting any guidelines from any governing body and regulatory, statutory, and internal requirements to minimise risk to the business and its stakeholders. If you’re highly organised, solutions focused and motivated to work in a dynamic sales environment, we want to hear from you.This role will require a Basic DBS check.Our purpose is to help people flourish. This is your opportunity to take your career to the next level at Peabody.Here are just a few of the benefits for you working at Peabody: <ul><li>30 days’ annual holiday plus bank holidays </li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution matched 1:1</li></ul>Ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be ongoing You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.





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Post Sales Executive

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Private Sector Liaison Officer(P01693)£30,756pa with progression to £34,011pa through annual increments(inclusive of outer fringe allowance)37 hours per week12-month fixed term contractAre you a persuasive person? Can you negotiate and change minds to help those in need? If this is you, we want to hear from you!Welwyn Hatfield Borough Council has invested in the Homelessness Services and is looking for an enthusiastic, passionate Private Sector Liaison Officer to make a difference to residents in need of housing.You will be part of Welwyn Hatfield Borough Council Housing Options team, working to promote the partnership with the Council and landlords and letting agents to help provide homes for those who are homeless or threatened with homelessness. You will be responsible for reaching out to landlords and letting agents, negotiating access to property which can be offered to people and families that need somewhere to live.You will develop the Council’s offer to landlords and agents, being a point of contact for them to ensure tenancy sustainment and encourage landlords and agents in becoming a partner to the Council in our goal of reducing homelessness and the need for temporary accommodation.Working alongside the other officers in the Housing Options team, you will be creative in your negotiations in finding solutions to barriers that might exist and alleviating concerns.Previous experience in the lettings industry is desirable, but not essential.About you:You will be passionate in providing high quality public services to the local community. You will have experience with providing excellent customer service. You will have ability to negotiate with others and find solutions to complicated situations. You must have excellent communication and interpersonal skills and a commitment to deliver outstanding results. You will have a great eye for detail to maintain accurate data and understand the data protection legislation and principles.You will have an interest in learning about homelessness and developing or increasing your understanding of homelessness legislation and case law.If you are passionate about helping people with true customer focus, assisting those in housing need, thrive under pressure and enjoy working in a team – we want to hear from you.The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post.You will have a full UK driving license and access to a car.About us:Our CORE values are at the heart of everything we do – Core, Open, Responsible, and Excellent.Our main office is in the centre of Welwyn Garden City offering transport links and great amenities. We offer flexible working for that work life balance, generous annual leave, and the local government pension. We also have electric pool cars, cycle to work scheme, and bicycle pods to help reduce our carbon footprint. You will have access to our health and wellbeing events and a discount with a local sports provider.The full list of our benefits can be found here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> We do not offer sponsorship for the employment in the UK.Closing date for applications is 12 October 2025Assessments will be held on 22 October 2025Interviews will take place on 29 October 2025 Keywords: Welwyn Hatfield, local government, community, housing options, housing needs, homelessness, tenants, negotiating,

Welwyn Hatfield Borough Council

Private Sector Liaison Officer (P01693)

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Are you passionate about making a difference in communities? Do you have the skills and experience to lead on delivering excellent neighbourhood services?We are seeking a Senior Neighbourhoods Officer to join our dedicated team. This is an exciting opportunity for someone with excellent people skills, in-depth housing management knowledge, and proven experience in delivering high-quality housing.<ul>
<li>Full time - 35 hours per week</li>
<li>Permanent</li>
<li>Office Location: Croydon</li>
<li>Hybrid working (1-3 days onsite and in the office per week, dependant on business requirements)</li>
<li>Salary: £45,973.18 P.A.</li>
<li>Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working and more.</li>
<li>Interview dates: Wednesday 29 October 1&amp; Thursday 30 October 2025</li>
<li>Advert Closing date: Sunday 12 October 23:59</li>
</ul>Key Responsibilities:<ul>
<li>Lead on all aspects of tenancy and neighbourhood management, ensuring safe, welcoming and thriving communities.</li>
<li>Provide guidance and support to Neighbourhood Officers, sharing expertise and driving continuous improvement.</li>
<li>Manage complex tenancy cases, including anti-social behaviour, tenancy breaches, and safeguarding issues.</li>
<li>Work collaboratively with residents, colleagues, and partner agencies to achieve positive outcomes.</li>
<li>Ensure compliance with legislation, policy, and best practice in housing management.</li>
</ul>Essential Requirements:<ul>
<li>Right to Work in UK</li>
<li>Basic DBS check</li>
<li>Full UK driving license</li>
</ul>About You:<ul>
<li>Customer focused and able to understand our diverse residents’ needs.&nbsp;</li>
<li>A proactive, solution-focused approach, with the ability to lead and inspire others.</li>
<li>Experience of working in social housing and a good understanding of Housing Law, dealing effectively with complex tenancy management issues and ASB.&nbsp;</li>
<li>Estate management experience.</li>
<li>Able to work collaboratively and deliver in a fast-paced and busy environment.&nbsp;</li>
</ul>If you are a confident and motivated housing professional with the passion and expertise to support our communities, we’d love to hear from you.About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton &amp; Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales.If you’re interested, please apply via <a href="https://ccha.biz/about-us/working-for-us/" target="_blank">https://ccha.biz/about-us/working-for-us/&nbsp;</a>where the full job description can be found. Please apply for this role through the ccha website&nbsp;(detailed above)&nbsp;to complete an application to be considered.Please note, correspondence regarding your application form will come from either of the email addresses <a href="mailto:email@vacancyfiller.net" target="_blank">email@vacancyfiller.net</a> or <a href="mailto:HR@ccha.co.uk" target="_blank">HR@ccha.co.uk</a>. &nbsp;Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact&nbsp;<a href="mailto:hr@ccha.co.uk" target="_blank">hr@ccha.co.uk</a>Other roles you may have experience could include:Team Leader - Housing / Neighbourhoods / Tenancy / Estates

Senior Neighbourhoods Officer

Job Description Organisation:&nbsp;London Borough of Waltham Forest&nbsp; Salary:&nbsp; Scale 6 - PO1 &nbsp;£35,520 - £43,680(career graded/depending on experience) Retention Bonus:&nbsp;Yes Contract Type:&nbsp;Permanent Working hours per week:&nbsp;36 Application Deadline: 03/10/2025 Proposed Interview Date(s):&nbsp;TBC Reference: 1901 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; This is a fantastic opportunity to make a real difference to some of the most vulnerable residents in the borough. Are you pro-active, resourceful, customer-resolution focused? Then this role might be for you.&nbsp; As a Housing Options &amp; Assessment Officer, you’ll be working in a busy and often challenging environment, where you will be supporting our vulnerable residents, some of whom may have complex needs. If you join our team, you’ll be focused on preventing residents from becoming homeless, as well as providing&nbsp;tailored support and interventions when prevention is not an option. The successful candidate will have at least 2 years experience of working within a busy Prevention and Assessment Service, as well as being enthusiastic, resilient and self-motivated. &nbsp; For more information please visit our website page -&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/explore-career-housing" target="_blank">Explore a career in Housing | London Borough of Waltham Forest</a> <a href="https://url.uk.m.mimecastprotect.com/s/-VBSCJ8B9Fr63EWsVfJty-Q2y?domain=fs-filestore-eu.s3.eu-west-1.amazonaws.com" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Deliver a high quality and collaborative assessment of the housing requirements and options for people in housing need.</li> <li>Understand the abilities and the complex, multiple needs of individual residents/households.</li> <li>Motivate and empower residents to find and sustain new housing through the creation of Personal Housing Plans.</li> <li>Assessing residents against the prevention, relief and main duties in the Homelessness Reduction Act.</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>3 A levels or equivalent through experience</li> <li>Demonstrable ability in written English and basic mathematics</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; Suitable driver’s license; &nbsp;is desirable not essential As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us." target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.</a> Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharron Stewart, <a href="mailto:sharron.stewart@walthamforest.gov.uk" target="_blank">sharron.stewart@walthamforest.gov.uk</a> or Gbemi Tinubu-Pratt <a href="mailto:gbemi.tinubu-pratt@walthamforest.gov.uk" target="_blank">gbemi.tinubu-pratt@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp; Same Posting Description for Internal and External Candidates





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London Borough Of Waltham Forest

Housing Options and Assessment Officer

Title: Neighbourhood Housing Lead – South East London and KentContract Type: FTC until October 2026, Part Time, 24 hours per week.Salary: £24,653 per annum to £27,017 per annum (London weighted salary) dependant on experience, plus ECU allowance* (NB. This salary is pro rata FTE is £35,951 – £39,531)Grade: 7Reporting Office: London, StratfordWorking Location: South East London and KentPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday – Wednesday 09:00 - 17:00Closing Date: 9th October 2025 – 23:00Interview Dates: On a date to be confirmed.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx" target="_blank">Role Profile - Neighbourhood Housing Lead.docx</a>Join our South East and Kent neighbourhood Team at L&amp;Q:Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.If this sounds like you, we would love for you to apply!Your impact in the role:As the Neighbourhood Housing Lead, you’ll be responsible for the following:• Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.• You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.What you'll bring:• You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.• You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.• You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.• You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.• Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.• Have demonstrable experience in a similar role.• Have a valid license and access to a car for work use.Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and departmentAbout L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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London and Quadrant Housing Trust

Neighbourhood Housing Lead - South East & Kent - Part Time - FTC - 7126

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Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/working-council" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health, and social care agendas. With new dynamic leadership at its helm, the Housing Directorate is pursuing a mandate to be the best local housing authority that delivers for its residents.
If you want to be a part of our new progressive leadership team, this is a unique opportunity for you as well as us, because we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience, have a track record of putting service users at the heart of service delivery and want to continue to learn and develop your knowledge and skills.
About The Team You’ll Be Working In
<ol>
<li>You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.</li>
<li>You are a dynamic leader driving continuous improvement to a first class, modern and flexible prevention focussed service to a wide range of residents.</li>
<li>You have extensive experience and consistent achievement at a senior management level in an organisation of comparable scope and complexity, working to continuously improve services for vulnerable people.</li>
<li>You are experienced in leading, motivating and managing services with multi-disciplinary teams to achieve consistently high standards and deliver strategic objectives, policies and value for money services through effective service planning.</li>
<li>Your excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your teams and colleagues whilst being clear and firm about performance and service delivery.</li>
<li>You are an expert communicator who has extensive experience of developing excellent relationships with key partners. You take personal responsibility to obtain and maintain trust of a wide range of stakeholders, including residents, internal departments, external agencies, government departments.</li>
<li>You are a critical thinker with innovative and creative problem solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service and effectively implement a preventative ethos in the areas of housing, health and social care.</li>
<li>You have high personal integrity with a respect for the dignity and confidentiality of others. You will be committed to equal opportunities and understanding how the service needs to adapt to improve accessibility.</li>
<li>You are self-motivated, highly organised and analytical with an attention to detail, able to review budgets, data and identify trends and make appropriate decisions.</li>
<li>It is desirable that you have a degree or equivalent qualifications. You have demonstrable work experience and can evidence continual professional development.</li>
<li>You can travel independently around the Borough to meet other professionals in community settings.</li>
</ol>
If the points below resonate with you, we’d love you to put in an application:
<ol>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional with an excellent grasp of housing legislation?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
<li>Are you a visible leader adept at managing high volumes of work involving vulnerable residents.</li>
<li>Basic DBS check required.</li>
</ol>
When Interviews Will Be Held And Who to Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Jonathan.Joseph@hounslow.gov.uk" target="_blank">Jonathan.Joseph@hounslow.gov.uk</a>
Interviews for this job will be held in October 2025.

London Borough of Hounslow

Head of Housing Solutions Independence and Rough Sleeping

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Home Ownership Team Manager - FTC until March 2026 -£61,663 pro rata per annum
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Home Ownership Team Manager
We’re looking for a committed and motivated person to be responsible for leading and taking overall responsibility for the delivery of a high standard of customer service across the Home Ownership Team, ensuring the delivery of specialised &amp; efficient service to our homeowner customers.
What you’ll do
You will
· Lead the operational performance of the Home Ownership Team with responsibility for the overall effectiveness of our customer service offer
· Be responsible for the management of all homeowner properties, ensuring that our neighbourhoods, properties and specialised homeownership services are managed efficiently, exceeding operational performance (KPIs).
· Have overall responsibility for ensuring compliance to all legislation, regulation and contractual obligations relating to homeowners, including compliance with Fire Risk Actions, PEEPS etc.
· Provide effective financial management of delegated budgets supporting the Head of Housing in budget setting, forecasting and monitoring and delivering value for money, including setting the annual service charges for Managing Agent schemes.
· Be a key player on all new build developments, working closely with colleagues in Development &amp; Sales, ensuring the Home Ownership Team are engaged in the development process from day one.
What you’ll need
We’re looking for someone who has:
· Extensive experience of having managed homeownership services and have expert knowledge of relevant legislation, law and good practice.
· Enthusiasm for identifying and embracing new ways of working and good practice
· Ability to use own initiative and judgement, in a high-pressured environment.
· Capable of delivering results to a high standard and within tight deadlines
Our Values
Our core values are at the heart of how we work
- Take the lead
- Create energy
- Build trust
- Be generous
- Stay grounded
- Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
· Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
· A generous 25-day pro rata per annum holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
· Competitive salary of £61,663 pro rata per annum
· 2 additional ‘giving something back’ volunteer days
· A pension scheme with contributions up to 8% of your salary
· Family leave, compassionate leave and enhanced maternity pay
· Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
· Interest free loans to help spread the cost of a season ticket or another big purchase
· Annual staff conference, team away days and annual team meal allowance
· Access to Perk Box for fantastic savings on everyday purchases and much more
· Free employee assistance programme
· Opportunities to join staff network groups
· Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.
Closing date for applications: 5 October 2025

Origin Housing

Home Ownership Team Manager - FTC until March 2026 - Salary £61,663 pro rata per annum

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Housing Development Team Leader (RP0147)Starting salary £55,051 with progression to £58,445 through annual increments37 hours (hybrid working) Are you experienced in delivering affordable housing projects? Do you have a passion for creating safe, secure, and high-quality homes for all?Welwyn Hatfield Borough Council is looking for a dynamic and forward-thinking Housing Development Team Leader to help shape the future of housing in our borough.This is a fantastic opportunity to lead a dedicated team and play a pivotal role in delivering our ambitious Affordable Housing Programme.In this leadership role, you’ll be responsible for driving the council’s delivery of affordable homes—whether through direct development, strategic acquisitions, or working in partnership with registered providers and developers.You’ll lead the Housing Development team to identify opportunities, manage a robust delivery pipeline, and ensure projects align with our strategic priorities. You will be involved in managing a capital and revenue budget of around £20M.At Welwyn Hatfield, housing is a key priority. We’re committed to providing our residents with homes that meet their needs and enhance their quality of life.If you're ready to make a meaningful impact and grow your career in a supportive and ambitious environment, we’d love to hear from you.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will have a full UK driving licence and access to a car.Working in the heart of Welwyn Garden City, we offer flexible working arrangements, access to electric pool cars, as well as the Local Government pension scheme and generous annual leave. You can see our full list of employee benefits on our careers site here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>OurCOREvalues —Collaborative, Open, Responsible, Excellent — guide everything we do.We do not offer sponsorship for employment in the UK.Applications close on 12 October 2025Remote assessment will be held on 15 October 2025Interviews will be held on 24 October 2025 Keywords: Welwyn Hatfield, Hertfordshire, local government, housing, tenants, housing development, strategic, affordable housing, team leader, management, regeneration and economic development

Housing Development Team Leader

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Origin –&nbsp;Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods. 
The role – Retirement Housing Scheme Manager - Ashton Court, Camden - Full time permanent role&nbsp;&nbsp;
You'll manage our retirement housing scheme Ashton Court&nbsp;in Camden. It has 24 flats and residents are over 55 years of age and are semi-independent. We're looking for someone who truly cares about, and has deep knowledge of, issues affecting vulnerable people and the elderly. Regular Social activities include coffee mornings.
As Scheme Manager you will be a committed and motivated person to work closely with and support The Retirement Housing Manager in delivering a high-quality Retirement Housing service to our organisation.
This post is predominantly lone working however you will be working as part of a wider team of Scheme Managerproviding a high-quality housing service to older people in the Chelmsford, Barnet, Finchley , Camden and Hertfordshire areas. This is a rewarding and exciting position, responsible for building relationships and trust internally within your Origin team and Residents.&nbsp;
What you’ll do
&nbsp;You will
<ul>
<li>Act as main point of contact for Residents and their families.</li>
<li>Write and review reports and complete risk assessments</li>
<li>Respond to emergency situations received via the Warden Call system during daytime hours</li>
<li>Ensure all Health &amp; Safety policies and procedures are maintained within the service including the prompt reporting and follow up of communal repairs</li>
<li>Carry out regular Scheme and estate inspections including regular fire alarm tests and fire Safety inspections&nbsp; &nbsp;</li>
</ul>
Skills and experience we'd like you to have
We’re looking for someone who:&nbsp;
<ul>
<li>is experienced in working with vulnerable adults in a semi-independent housing service, as well as have a strong understanding of the needs of Older People.</li>
<li>possesses a sound knowledge of welfare benefits and health and safety procedures for this type of service and is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>is a practical thinker and doer, able to plan and prioritise work, and adapt to change when necessary so you must be able to priorities your work and meet firm deadlines.</li>
<li>Has experience of working in a customer focused environment, preferably in the housing sector</li>
<li>Has the ability to communicate with a wide range of people across different cultures.</li>
<li>is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>has the ability to plan, prioritise and deliver work to targets/deadlines</li>
<li>is a confident communicator across all channels with good written and verbal communication skills and good IT skills</li>
</ul>
&nbsp;Our Values
&nbsp;Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.&nbsp;
Our benefits to you
<ul>
<li>A generous 25-day holiday allowance pro rata per annum plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £28,079 per annum.</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% - 8%&nbsp;of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role. 
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job requirements for Scheme Manager.
Closing date for applications: 7 October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Retirement Scheme Manager - Based Camden- 37 hrs per week - Permanent

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Origin –&nbsp;Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods. 
The role – Retirement Housing Scheme Manager&nbsp;
You'll manage our retirement housing scheme Mary Webster House in Camden. Mary Webster House has 14 flats and residents are over 65 years of age and are semi-independent. We're looking for someone who truly cares about, and has deep knowledge of issues affecting vulnerable people and the elderly. Regular Social activities include coffee mornings.
As Scheme Manager you will be a committed and motivated person to work closely with and support The Retirement Housing Manager in delivering a high-quality Retirement Housing service to our organisation.
This post is predominantly lone working however you will be working as part of a wider team of Scheme Managerproviding a high-quality housing service to older people in the Chelmsford, Barnet, Finchley , Camden and Hertfordshire areas. This is a rewarding and exciting position, responsible for building relationships and trust internally within your Origin team and Residents.&nbsp;
This is a part-time role&nbsp;working&nbsp;25 hours a week Monday to Friday&nbsp;
What you’ll do
&nbsp;You will
<ul>
<li>Act as main point of contact for Residents and their families.</li>
<li>Write and review reports and complete risk assessments</li>
<li>Respond to emergency situations received via the Warden Call system during daytime hours</li>
<li>Ensure all Health &amp; Safety policies and procedures are maintained within the service including the prompt reporting and follow up of communal repairs</li>
<li>Carry out regular Scheme and estate inspections including regular fire alarm tests and fire Safety inspections&nbsp; &nbsp;</li>
</ul>
Skills and experience we'd like you to have
We’re looking for someone who:&nbsp;
<ul>
<li>is experienced in working with vulnerable adults in a semi-independent housing service, as well as have a strong understanding of the needs of Older People.</li>
<li>possesses a sound knowledge of welfare benefits and health and safety procedures for this type of service and is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>is a practical thinker and doer, able to plan and prioritise work, and adapt to change when necessary so you must be able to priorities your work and meet firm deadlines.</li>
<li>Has experience of working in a customer focused environment, preferably in the housing sector</li>
<li>Has the ability to communicate with a wide range of people across different cultures.</li>
<li>is confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.</li>
<li>has the ability to plan, prioritise and deliver work to targets/deadlines</li>
<li>is a confident communicator across all channels with good written and verbal communication skills and good IT skills</li>
</ul>
&nbsp;Our Values
&nbsp;Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.&nbsp;
Our benefits to you
<ul>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £28,079 per annum&nbsp;pro rata for part time hours</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% - 8%&nbsp;of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job requirements for Scheme Manager.
Closing date for applications: Tuesday 7 October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Part Time Retirement Housing Scheme Manager  - Permanent - Based Camden - 25 hours per week

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Home Ownership Manager
Reporting into the Home Ownership Team Manager, this role will manage our portfolio of Homeowners across London and Hertfordshire.
You will manage a number of Homeownership functions including, solicitors enquiries, lease extensions and section 20 consultations.
You will also be responsible for completing Estate Inspections and troubleshooting any issues that arise across your portfolio.
What you’ll do
<ul>
<li>You will manage a portfolio of properties across your patch and be responsible for all Homeownership functions. (Lease extensions, solicitors enquiries §ion 20 consultations)</li>
<li>Completing Estate Walkabouts on a quarterly basis with some of our residents</li>
<li>Managing Anti-social behaviour</li>
<li>Be the champion for the customer</li>
<li>Manage our third party relationships (Managing Agents)</li>
</ul>
What you’ll need
<ul>
<li>We’re looking for someone who has previous experience within a similar role</li>
<li>Solution focused with a can-do attitude</li>
<li>Ability to multitask and manage conflicting deadlines</li>
<li>Problem solves</li>
<li>Committed to providing a good service</li>
</ul>
Our Values
Our core values are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>Competitive salary of £39,238pa - £44,547pa</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% - 8%&nbsp;of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
 We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Home Ownership Manager outlined above.
Closing date for applications&nbsp; 23 October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Home Ownership Manager x 2. Fixed Term Contracts to March 2026

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Are you passionate about making a difference in the community? Join our dynamic Housing Advisory Service team as a Housing Caseworker. You will play a crucial role in providing support, guidance, and advice to households seeking assistance. This role involves working across different locations to meet the needs of the service. 
Key Responsibilities: 
 
 - Deliver high-quality housing options, advice, and homeless prevention casework in line with the Housing Act 1996 (as amended). 
 - Support households through applications under Part VII of the Housing Act 1996, including attending court to assist with possession proceedings. 
 - Make informed decisions in line with statutory duties and provide support under Section 17 of the Children Act 1989 when necessary. 
 - Conduct home visits to confirm homelessness, inspect housing conditions, and verify household circumstances. 
 - Liaise with Property and Procurement to secure accommodation and recommend access to other accommodation schemes. 
 - Interpret and explain complex legal matters to tenants, landlords, and other interested parties. 
 - Provide advocacy for applicants in court and support around claiming benefits. 
 
What We’re Looking For: 
 
 - Experience in handling homelessness applications and making decisions in accordance with the Housing Act 1996. 
 - Strong case management skills with the ability to plan, prioritise, and communicate effectively with customers. 
 - Excellent interpersonal skills to handle complex enquiries and complaints tactfully. 
 - Ability to work both independently and as part of a team. 
 - Proficiency in using IT databases to manage information effectively. 
 
Why Join Us? 
 
 - Be part of a team dedicated to preventing homelessness and improving housing conditions. 
 - Work collaboratively with various departments and external agencies. 
 - Opportunity to make a real impact in the community. 
 - Supportive work environment with opportunities for professional development 
 
Contact details: 
If you would like to know more about the role, please contact <a href="mailto:Violet.Mukungu@Enfield.gov.uk" target="_blank">Violet.Mukungu@Enfield.gov.uk</a> and <a href="mailto:Rebecca.Porthouse@Enfield.gov.uk" target="_blank">Rebecca.Porthouse@Enfield.gov.uk</a> for an informal discussion. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Housing Caseworker

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Job Title: Regeneration Project Officer (Housing Management) Directorate: Housing Services Service/Section: Housing Operations &amp; Estate Services / Resident Services Grade 6 £39,276 - £42,771 Contract: Permanent full time. About Us The London Borough of Havering is a vibrant and diverse borough in East London, known for its strong sense of community, excellent transport links, and a blend of urban and green spaces. Havering is committed to delivering high-quality services to its residents and is at the forefront of regeneration and community development across the borough. About Resident Services Resident Services is at the heart of Havering’s commitment to its communities. Our function is to provide a comprehensive range of housing management and estate services, supporting residents through every stage of their tenancy. We champion safe, sustainable, and thriving neighbourhoods, working closely with residents, local councillors, and partner agencies to ensure everyone has access to the support and services they need. &nbsp; About the Job As a Regeneration Project Officer, you will be the lead officer for all housing management activities on regeneration sites. You will coordinate estate activities during consultation, decant, and development phases, support local hubs, and deliver high-quality tenancy and leasehold management services. You’ll play a key role in engaging with residents and stakeholders, ensuring their needs are met throughout the regeneration process. Why Join Us? Make a Real Difference: Be at the forefront of major regeneration projects, directly improving the lives of residents and shaping the future of Havering’s communities. Collaborative Environment: Work alongside passionate colleagues, local councillors, and partner agencies in a supportive and inclusive team. Professional Development: Access to ongoing training, career progression opportunities, and the chance to develop your skills in a dynamic service area. Flexible Working: Occasional work outside normal office hours and the ability to work across different sites in the borough. Commitment to Wellbeing: We support our staff with a strong focus on wellbeing, safeguarding, and work-life balance. Equality and Diversity: Havering is committed to equality of opportunity and welcomes applicants from all backgrounds. About You Experience in social housing, care, or public sector housing management. Strong relationship management skills with residents, elected members, and partner agencies. Ability to manage complex casework and deliver high standards of customer service. Contract monitoring and commissioning experience. A full driving licence and access to a vehicle for work Please view Job Profile&nbsp;here For an informal discussion about the post, please contact : <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a>&nbsp;or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is &nbsp;8/10/25 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Regeneration Project Officer

<ul></ul>





Permanent Ref:&nbsp; H1116 This exciting opportunity has arisen for a vacancy within the Property Service. You will be joining a supportive and professional team where you will be required to analyse data, provide reports and input information into our asset management system. Collating data from a variety of sources is an integral part of the role.&nbsp; This ensures that data quality is maintained for the council’s housing stock, which assists with the development of future investment programmes around sustainability, refurbishment and planned works. &nbsp; You will be required to understand and manipulate data in a number of IT systems.&nbsp; This allows us to manage our housing stock to achieve statutory compliance, and meet our tenants’ needs.&nbsp; Working with colleagues across our Housing Service is an essential part of the role. The ability to build strong and meaningful relationships with colleagues and various contractors is required as well as tact, diplomacy and analytical skills.&nbsp; You will have excellent written and oral communication skills and the ability to achieve defined performance targets. This role will suit an adaptable, flexible, individual who is committed to ensuring a high-quality standard of work and continually seeks to improve performance. A Basic Disclosure check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Database Support Officer

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This is a fantastic opportunity to join a the Service Development Team within the Housing &amp; Regeneration Service, with a focus on making significant change to improve Council Housing services. 
The Feedback, learning and Insight Officer will champion the voice of the customer by capturing all sources of resident feedback across a variety of settings from satisfaction surveys, focus groups, complaints and compliments ensuring that analysis drives actions to support continuous learning and improving 
Key Accountabilities: 
The successful applicant will be expected to: 
 
 - To maintain a clear understanding of the objectives, direction and development of the service area to meet changing needs, with particular emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council is portrayed at all times. 
 - To contribute towards the development of a culture within the service, which is customer focussed, committed to ensuring value for money and to provide a high standard of customer service, health and safety and the Council’s core values. 
 - Work with the Customer Experience Service to support the implementation, embedding and continuous improvement in the use of the Council’s corporate systems, ensuring a single view of the customer is understood across Council Housing and this is turned into meaningful intelligence and data which is shared and utilised to inform future strategy, planning and service improvement activity. 
 
Contact Details - 
If you would like to know more about the role, please contact Will Solly via <a href="mailto:Will.Solly@enfield.gov.uk" target="_blank">Will.Solly@enfield.gov.uk</a> for an informal discussion 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 0208 132 1615 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Feedback, Learning and Insight Officer

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Housing Transactions Officer (P01630)Starting salary £28,426 with potential progression to £34,011 on achieving designated skills and experience37 hours (hybrid working) Do you have experience in a customer accounts related environment? If so, this role is for you. In this key role it will be up to you to provide a proactive, comprehensive and high-quality back-office housing rent transactions service through the management and maintenance of the rent accounts for council tenants of Welwyn Hatfield.You will undertake all aspects of rent accounting for dwelling and garage tenancies in accordance with current audit, accounting and legislative practice and process and manage individual rent accounts carrying out accurate and timely daily, weekly and monthly system processing.This is a role that has a lot of variety but will be very rewarding enabling you to work closely with internal colleagues always delivering excellent internal customer service.Welwyn Hatfield Borough Council pride themselves on their commitment to their people – striving to ensure that every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will be working at our office in White Lion Square, Hatfield.We can offer you a unique and attractive working environment in the heart of Hatfield, flexible working arrangements, Local Government benefits including pension scheme and generous annual leave allowance. About Us:Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be.We can offer you flexible working arrangements as well as the Local Government benefits including pension scheme and generous annual leave allowance. You can see our full list of employee benefits on our careers site here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.Please note that we do not provide visa sponsorship for employment in the UK. Closing date for applications is 16 October 2025Remote assessments will be held on 21 October 2025Interviews will be held on 24 October 2025 Keywords: Rents, Housing, Transactions, Housing, Customers, Finance, Accounting, Hybrid, Working, Hertfordshire, Welwyn Hatfield Borough Council, local government

Housing Transactions Officer (P01630)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6046/Role_Profile_-_Bookings_Cancellations_and_TA_Tracking_Officer.pdf" target="_blank">Role_Profile_-_Bookings_Cancellations_and_TA_Tracking_Officer</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.</li>
<li>This role is to book-in, and cancel, and track applicants placed in emergency and temporary accommodation to ensure compliance with relevant legislation and guidance.</li>
<li>You will provide high standards of face-to-face customer services to homeless residents approaching the Housing Service in person at Hounslow House, ensuring that they are suitable placed into emergency accommodation.</li>
<li>You will maintain accurate records to maximise use of available accommodation, transferring households to more suitable accommodation as required and assist with the collection of income by tracking rent accounts and Housing Benefit claims.</li>
<li>You will help resolve issues where applicants may no longer be residing in their accommodation. You assist with emergency and temporary accommodation placements, liaising with external providers. You proactively prevent and resolve crisis and work collaboratively to resolve wide ranging issues associated with emergency accommodation.</li>
</ol>
Essential for the Role
Standard DBS check is required for the role.
The key information you need about the role should be in the Role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>
Interviews for this job will be held during October 2025.
Closing date – 07/10/2025

Booking, Cancellations and TA Tracking Officer

Are you enthusiastic, customer-focused, technically knowledgeable, with good communication skills and do you enjoy delivering high quality services to improve the condition of housing for our residents?We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work within a supportive team on a wide range of housing cases, from disrepair and HMO licensing to harassment and illegal eviction.What will you be doing?<ul><li>Responding to service requests and giving appropriate advice.</li><li>Carrying out a range of inspections and investigations and encouraging landlords to remedy defects.</li><li>Taking appropriate enforcement action where necessary.</li><li>Bringing HMO’s up to standard and actively seeking out unlicensed HMOs.</li></ul>About youAs an ideal candidate, you will have:<ul><li>A relevant qualification or experience with property and a working knowledge of the legislation and regulations relating to housing standards.</li><li>The ability to deal with challenging situations using tact and discretion</li><li>Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines</li><li>Excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul>How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Jane O'Brien, Residential Team Manager - Environmental Health on 01992 531494.Closing date: Monday 13th October at 9am. Interviews will be held during the week commencing 20th OctoberSo, if you’re looking to make a difference in East Hertfordshire as a Technical Officer in the Environmental Health Team, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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37 Housing Jobs in Enfield, UK