{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1749532558713,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"7422a264-95d6-430f-8a6b-bbfacef0e8d8","title":"Homeownership Officer","employer":"Wandle Housing Association","department":"","location":"Southwark","locationType":2,"description":"<p><strong>Join Our Team as a Home Ownership Officer!</strong></p>\n<p>Are you passionate about outstanding customer service and eager for a dynamic role with growth opportunities? We’re looking for an experienced professional to manage our homeowner portfolio across Southeast London.</p>\n<p><strong>What You’ll Do:</strong></p>\n<ul>\n<li>\n<p><strong>Own Your Area:</strong> Manage a patch of homeowner accounts while delivering exceptional service.</p>\n</li>\n<li>\n<p><strong>Get the Paperwork Right:</strong> Issue clear, compliant S20 notices.</p>\n</li>\n<li>\n<p><strong>Handle Enquiries:</strong> Manage service charges, major works, solicitor queries, lease extensions, alterations, Right to Buy/Right to Acquire, and more.</p>\n</li>\n<li>\n<p><strong>Be the Customer Champion:</strong> Use your deep knowledge of statutory consultation and legislation to support and advise homeowners.</p>\n</li>\n<li>\n<p><strong>Coordinate & Collaborate:</strong> Manage third-party relationships with managing agents effectively.</p>\n</li>\n</ul>\n<p><strong>What We’re Looking For:</strong></p>\n<ul>\n<li>\n<p><strong>Experience:</strong> Minimum 3 years in a customer-facing leasehold or social housing role.</p>\n</li>\n<li>\n<p><strong>Expertise:</strong> Strong customer care skills (face-to-face, phone, and written) and a solid grasp of leases, service charges, and relevant legislation.</p>\n</li>\n<li>\n<p><strong>Mindset:</strong> A proactive, solution-focused professional with a ‘Can Do’ attitude who thrives under changing priorities and tight deadlines.</p>\n</li>\n<li>\n<p><strong>Independence & Teamwork:</strong> Able to take initiative while also collaborating seamlessly within a diverse team.</p>\n</li>\n</ul>\n<p>Bring your expertise and energy to a role that truly makes a difference. If you’re ready to take on challenges and excel, we want to hear from you!</p>\n<p>For more detailed information, see the Job Description attached. </p>\n<p>Please apply with your CV and supporting statement outlining why you should be our next Homeownership Officer. </p>\n<p><strong>Closing date:</strong> 16 June 2025 at 11:59pm<br><strong>Shortlisting:</strong> 17 June 2025<br><strong>Interviews:</strong> Week commencing 23 June 2025 </p>\n<p>Interviews will be held on-site at our office in Central London, and will involve a short written assignment as part of the interview. </p>\n<p><strong>Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.</strong></p>","shortDescription":"<p>Home Ownership Officer role in Southeast London: Manage homeowner portfolio, handle inquiries, and collaborate with third parties.</p>","salaryDescription":"Competitive","publishDate":"2025-06-02T12:44:00.000Z","expirationDate":"2025-06-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6fb6316f-e316-471d-b4ca-a3656e9c392f.jpg","score":1,"featured":true,"enhanced":true},{"id":"64830674-75a1-4a10-ad13-4017cc686d79","title":"Regulatory Assurance & Service Improvement Manager","employer":"London Borough of Tower Hamlets","department":"","location":"Town Hall, 160 Whitechapel Road, LONDON","locationType":3,"description":"<p>LTBH Council is committed to delivering first class public services, focusing on our residents and building the largest number of new council homes in a generation. A career with LB Tower Hamlets offers you the opportunity to excel. </p><p>We provide a supportive, friendly, diverse, and flexible work environment where employees can thrive. Our enthusiastic team is dedicated to delivering services they are passionate about.</p><p><br></p><p><strong>The Role & Responsibilities:</strong></p><p>We are seeking an individual with a strong commitment to affordable housing to join our Regulatory Assurance Team as a Regulatory Assurance and Service Improvement Manager.</p><p>This is an exciting time to join the Council’s Housing and Regeneration Department, having just undergone inspection from the Regulator of Social Housing, we have a clear path for improvement and this post-holder will play a key part in helping us deliver our Your Voice, Our Action regulatory Improvement Plan.</p><p>We are seeking someone who is experienced in operating in Regulatory environments, data-driven, analytical with strong knowledge of the Social Housing Sector. Reporting into the Head of Regulatory Assurance, within the Strategy, Policy and Regulatory Assurance division, this leadership role heads up our business development team, responsible for our Tenant Scrutiny Panel and supporting the directorate with business change, policy and service improvement. The post also holds responsibility for improving data across the service and turning insight into action.</p><p>The ideal candidate will possess knowledge of best practice in Social Housing, alongside an in-depth understanding of the RSH Consumer Standards, with particular focus on Tenant Satisfaction Measures and the requirements of regulatory returns.</p><p>This role will work across the Council, supporting the delivery of genuine co-regulation with, and excellent housing services for, residents in the borough. This is a dynamic and exciting time to join this team.</p><p><strong>This is a 12 month fixed term contract</strong></p><p>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.</p><p>Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.</p><p>We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. </p>","shortDescription":"","salaryDescription":"£60,795 - £64,032","publishDate":"2025-06-06T16:06:10.000Z","expirationDate":"2025-06-20T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/653e27f5-d6a3-4a6f-9795-49bfdb29febb.png","score":1,"featured":false,"enhanced":false},{"id":"bd2380ec-47c0-4923-9b6d-93557de57fa6","title":"Resettlement and Support Officer (Part Time, 18 hours p/w)","employer":"London Borough of Newham","department":"","location":"greater london","locationType":3,"description":"<p><strong>Resettlement and Support Officer</strong></p> <p><i><strong>Salary : S02, £38,934-£40,755 (FTE)</strong></i></p> <p><i><strong>Working Hours : 18 hrs p/w (Salary Pro-rata)</strong></i></p> <p><strong>About the Role</strong></p> <p>The purpose of this role is to provide services to homeless households accommodated across all forms of temporary accommodation, connecting them to support and assistance provided by local Voluntary, Community and Faith organisations, schools, Children’s Centres, Health and Adult Social Care partners as well as working to resettle them into suitable accommodation which either meets the Council’s ongoing statutory homelessness duty or alternatively ends the main homelessness duty with a private rented sector offer. </p> <p>Following a service re-design, this new role will be pivotal in providing a customer focussed approach to those in emergency and temporary accommodation by helping them move into more settled, permanent accommodation. </p> <p>The variety of duties will include assessing households accommodation needs, promoting the range of alternative housing options, including but not limited to supporting vulnerable households and signposting to additional providers as is suitable, sourcing private sector accommodation and nominating to accommodation from registered providers .</p> <p>If you are driven to making a difference in supporting household in need of support and assistance in finding permanent accommodation we would love to hear from you. With a demonstrable awareness of housing legislation, or ability to evidence how practical knowledge will be applied, this role will aim at providing a supportive environment for households to empower them in finding a home.</p> <p>Please view JD here</p> <p>Closing date 15/6/25</p> <p><strong>Additional Information</strong></p> <p>We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.</p> <p>The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p> <p> </p><p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.</p>\n\n <img src=\"https://ars2.equest.com/?response_id=491fc254a2f279e09bdfffa7d50bbfed&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£35,000 - £44,999","publishDate":"2025-06-06T15:40:06.000Z","expirationDate":"2025-06-16T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d4d25146-1740-4e65-93b5-3da724db6134.png","score":1,"featured":false,"enhanced":false},{"id":"9a0d9174-ffef-49cc-9e87-2326dc610e2b","title":"Housing Options Initial Assessment Officer","employer":"Brent Council","department":"","location":"Brent","locationType":2,"description":"<div>An excellent opportunity </div>\n<div>\n<br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div><strong>The Post</strong></div>\n<div> </div>\n<div>The post holder will be part of the busy Housing Options Service, providing a proactive service and giving advice to families and pregnant people with housing related problems in accordance with current legislation and code of guidance, identifying those who are already homeless or at risk of homelessness within 56 days.                                   </div>\n<div>We are looking for a dynamic, self-motivated individual who can adapt to the changing needs of the service. As an Initial Assessment Officer, you will have a keen eye for detail and will take every opportunity to prevent homelessness.</div>\n<div> </div>\n<div>Principal Accountabilities and Responsibilities: </div>\n<div>1. To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household.</div>\n<div>2. To ascertain a household’s risk of homelessness at first point of contact. </div>\n<div>3. To provide early intervention assistance to those at risk of homelessness but not within 56 days. </div>\n<div>4. To undertake case work as necessary to complete triage assessment of cases. </div>\n<div>5. Seek information from landlords/lenders/relatives and other agencies to assist the Housing Options Officers in preventing or relieving homelessness. </div>\n<div>6. Support the Housing Options Officers in monitoring Personal Housing Plans, including contacting customers for updates. </div>\n<div>7. To co-ordinate and provide responses to all general housing queries including emails</div>\n<div>8. To provide general advice and assistance in the following areas: homelessness, security of tenure, harassment and illegal eviction, disrepair, money management, benefits, relationship breakdown</div>\n<div>9. Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team </div>\n<div>10. Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities </div>\n<div>11. Conducting home visits to appropriate locations both inside and outside of the borough, as and when is necessary, to assist in the investigation of households circumstances. </div>\n<div>12. Having good understanding of the issues affecting affordability of housing including accurate understanding of benefits, benefit tapers, welfare reforms (current and proposed) and geography </div>\n<div>13. Maintaining up to date knowledge of the different housing options available to service users seeking accommodation and systems of access to housing of all types including; the private rented sector and intermediate housing schemes. </div>\n<div>14. Maintaining accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information database. </div>\n<div>15.Organising and administering a case load, identifying priorities and deadlines and ensuring systematic progress is made on each case. </div>\n<div>16. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults. </div>\n<div>17. Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information </div>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>\n<div> </div>","shortDescription":"","salaryDescription":"£33,912 - £35,982 p.a. inc. London weighting","publishDate":"2025-06-06T13:45:00.000Z","expirationDate":"2025-06-17T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/102b33f4-5094-427d-a540-a2626aa60fc0.jpg","score":1,"featured":false,"enhanced":false},{"id":"6cdc18ce-531f-4b7d-87e0-3ab309732591","title":"Grants Processing Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<p><strong>Grants Processing Officer Required  </strong></p>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<p>   <strong> The Post</strong></p>\n<p>This is an excellent opportunity to join a successful team in providing a high quality; customer focussed front-line service facilitating adaptations for residents who are elderly, young, vulnerable or have disabilities.</p>\n<p>Private Housing Services have a successful adaptation program, we also provide assistance to residents with property repair needs. We are seeking to appoint an additional Grants Processing Officer to assist with the increase in demand for our service.</p>\n<p>You will be responsible for processing enquiries for disabled adaptations, handyperson and hospital discharge service, and enquiries for repairs. This will involve liaising with customers, hospitals, occupational therapists and contractors, effectively dealing with enquiries about the service and offering a support function for our very busy grants  team.</p>\n<p>Attention to detail and the ability to accurately record information is essential as well as the ability to communicate with customers, their representatives and our internal and external partners</p>\n<p><strong>The Person</strong></p>\n<ul>\n<li>Are you customer focussed?</li>\n<li>Do you have a keen eye for detail and accuracy?</li>\n<li>Do you have the ability to work effectively, both on your own and within a team?</li>\n<li>Do you possess excellent oral and written communication skills?</li>\n<li>Are you able to effectively prioritise your own workload and work to deadlines?</li>\n</ul>\n<p>If so, we welcome your application!</p>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>","shortDescription":"","salaryDescription":"£33,912 - £35,982","publishDate":"2025-06-06T13:26:00.000Z","expirationDate":"2025-06-26T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ef3cfe77-f16d-4c1f-b9b1-0e8516b1363d.jpg","score":1,"featured":false,"enhanced":false},{"id":"3951fdb4-f230-4734-b0e5-ef265486a4c0","title":"Tenancy Audit Officer","employer":"London Borough of Havering","department":"","location":"Essex","locationType":3,"description":"<p><strong>Grade 6 £38058-£41442 pa  2 Year Fixed Term Contract/Secondment Opportunity. </strong></p> <p>The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.</p> <p>We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding.</p> <p><strong>The post holder will:</strong></p> <p>Provide a high quality Tenancy Audit service, verifying authorised occupants of Council property and highlighting the illegal occupation of Havering Council’s social housing stock.<br> To investigate and determine if the occupation of Council managed residential properties is unauthorised, and to make referrals / recommendation for the recovery of vacant possession if it is.<br> To provide witness statements and evidence to remedy illegal occupation.<br> To complete reports and to obtain photographic evidence of residents to verify authorised occupation.<br> Develop strong links with other Council departments to provide solutions such as; access for annual gas servicing, tenancy fraud investigations, identifying safeguarding, and vulnerability risks to enable the Council to maintain properties and protect residents. <br> Where relevant take action in line with the Tenancy Terms & Conditions to combat illegal occupation and tenancy fraud.<br> We are a highly motivated and high achieving team and we are looking for 1 additional Tenancy Audit Officer with Housing Management experience to complete our busy team.</p> <p>The work is both challenging and rewarding you will charged with maintaining an  excellent and seamless service by working with partners and other internal and external services.</p> <p>You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role.</p> <p>With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. <br> You will also be a skilled and effective negotiator and problem solver.<br> You will have excellent IT skills, in particular Microsoft Excel.<br> To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.<br> The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.<br> You must have a full UK driving license and a vehicle to use for work.</p> <p>Please view <strong>Job Profile</strong> here</p> <p><strong>For an informal discussion about the post, please contact </strong><strong>Jody.Dielhenn@havering.gov.uk</strong><strong> </strong></p> <p><strong>The closing date for the receipt of applications is 17th June 2025</strong>, however interest in this job may be high and we therefore reserve the right to close the vacancy early.</p> <p>You will be notified if your application has been successful.  Interview date to be confirmed. </p> <p>Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770<br>  </p> <p><strong>Additional Information</strong></p> <p>We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.</p> <p>The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p>\n\n <img src=\"https://ars2.equest.com/?response_id=a90331070e52cfe187911263b4e975e3&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"39750","publishDate":"2025-06-05T15:40:04.000Z","expirationDate":"2025-06-18T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c212a7ed-7c7c-459c-bae7-bb8d237ce384.jpg","score":1,"featured":false,"enhanced":false},{"id":"739a0bf2-95db-4056-bc16-a6b79e64b90a","title":"Housing Officer/Neighbourhood Manager","employer":"Origin Housing","department":"","location":"Camden, Watford, Stevenage, London / Barnet","locationType":2,"description":"<p><strong>Housing Officer/Neighbourhood Manager - 6 Month Fixed Term Contract (Outer London)</strong></p>\n<p><strong>Salary £45,527 Per Annum (pro rata)  + Benefits.</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – Housing Officer/Neighbourhood Manager</strong></p>\n<p>You will manage estates and neighbourhoods in the Brent, Barnet, Harrow, Watford and Stevenage areas.  You will be responsible for delivering a proactive, high-quality customer focused and efficient neighbourhood property management service to Origin’s residents. You will manage all general needs properties and schemes, resolving issues at the point of first contact, ensuring a value for money service to our customers. You will work collaboratively with other teams and organisations to provide an exceptional customer experience.</p>\n<p><strong>What you’ll do</strong></p>\n<p>This is a rewarding and exciting position – responsible for building relationships and trust both internally within your Origin team and externally with the community you serve.</p>\n<p>At a glance you will:</p>\n<ul>\n<li>Manage and resolve any tenancy and estate management issues</li>\n<li>Act as a central point of contact for all resident queries</li>\n<li>Managing all resident schemes</li>\n<li>Liaise with all departments to make sure you and your residents are up to date and help implement any procedures or changes</li>\n<li>Completing Fire Risk Actions assigned to the Neighbourhood Manager</li>\n<li>Monitor and manage ASB cases and working in strong partnership with our external partners to resolve them.</li>\n<li>Managing new developments handovers</li>\n</ul>\n<p><strong>What you’ll need</strong></p>\n<ul>\n<li>Ability to demonstrate that you have extensive Social Housing experience, managing a busy general needs patch. Managing any Tenancy management issues that arises as a result of the Tenancy agreement or lease.</li>\n<li>Extensive experience of managing complex anti-social behaviour (ASB), incidents of Domestic Abuse and keeping our residents safe for instance safeguarding.</li>\n<li>Experience of maintaining successful relationships with our customers, creating trust, and building sustainable communities.</li>\n<li>Experience of setting up and maintaining successful stakeholder relationships, working collaboratively to keep our residents safe.</li>\n<li>A confident communicator across all channels, being an ambassador of Origin Housing demonstrating the values. You will be experienced in producing written correspondence for a variety of audiences.</li>\n<li>Strong customer service experience which demonstrates that you place our customers at the heart of everything you do.</li>\n<li>Experience of problem solving and demonstrating professional curiosity</li>\n<li>You need a full driving licence and access to your own vehicle for work</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li><strong>The Salary of £45,527 per annum.</strong></li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the outline for role of Housing Officer/Neighbourhood Manager detailed above.</p>\n<p><strong>Closing date for applications: Friday 13 June 2025</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</em></p>\n<p> </p>","shortDescription":"","salaryDescription":"£45,527 Per Annum (pro rata) + Benefits.","publishDate":"2025-06-05T13:36:00.000Z","expirationDate":"2025-06-13T13:36:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/97a53b2f-69cd-4943-a8f0-6a0738205e2f.png","score":1,"featured":false,"enhanced":false},{"id":"e7b40ca9-29f8-4a6c-a916-f54e5b11d5a1","title":"Housing Assistant","employer":"London and Quadrant Housing Trust","department":"","location":"West Ham Lane, Stratford, South West, Garratt Lane","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Housing Assistant South West - 6783</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p><strong>Job Title </strong><strong>Housing Assistant - South West</strong></p>\n<p><strong>Contract Type </strong><strong>Permanent</strong></p>\n<p><strong>Hours </strong><strong>Full time</strong></p>\n<p><strong>Persona </strong><strong>Agile 1 - 2 days office attendance required, working from home 3 - 4 days</strong></p>\n<p><strong>Reporting Office </strong><strong>Garratt Lane, SW18 - (NB - this office will be relocated later in 2025) or West Ham Lane, Stratford, London, E15 with attendance required to the SW London office.</strong></p>\n<p><strong>Salary </strong><strong>£28,409 </strong></p>\n<p><strong>Closing date for completed applications </strong><strong>13th June 2025 - 23:00</strong></p>\n<p><strong> </strong></p>\n<p><strong>Interviews will be held on the16th April 2025 via Microsoft Teams</strong></p>\n<p><strong> </strong></p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p> </p>\n<p><a title=\"Role Profile - Housing Assistant.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZg07eJskdD5NWzXhJFa06hWNHHgWP9cxVPwDaLVR/QE8BrEC+MAuuqLP8EgtyGpLvI\"><strong>Role Profile - Housing Assistant.docx</strong></a></p>\n<p><strong> </strong></p>\n<p><strong>Previous applicants need not reapply.</strong></p>\n<p> </p>\n<p>Would you like to join our revamped Housing Management Division as a Housing Assistant and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.</p>\n<p> </p>\n<p><strong>Why choose L&Q?</strong></p>\n<p> </p>\n<p>We offer a competitive annual salary and staff benefits package.</p>\n<p> </p>\n<ul>\n<li>Strong family-friendly policies  </li>\n<li>Hybrid working Model</li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6% </li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>An employee benefits/discount portal</li>\n<li>Westfield Health Cash Plan</li>\n<li>Great places to work certified 2024-2025</li>\n<li>Best Workplaces for Women</li>\n</ul>\n<p> </p>\n<p><strong>As a Housing Assistant, you will be responsible for:</strong></p>\n<p><strong> </strong></p>\n<p> </p>\n<ul>\n<li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li>\n<li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li>\n<li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues. </li>\n<li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li>\n</ul>\n<p> </p>\n<p><strong>To be successful in this role, you should be:</strong></p>\n<p> </p>\n<p> </p>\n<ul>\n<li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li>\n<li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>\n<li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li>\n<li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li>\n<li>Motivated with a ‘can do’ attitude by keeping promises to residents.</li>\n<li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li>\n</ul>\n<p> </p>\n<p> </p>\n<p>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.</p>\n<p> </p>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </p>\n<p> </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</p>\n<p> </p>\n<p>For the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category. </p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n</div>","shortDescription":"","salaryDescription":"£28,409 depending on experience plus benefits - life assurance, generous pension scheme, westfield health cash plan, dedicated employee discounts via Sodexo and additional company benefits","publishDate":"2025-06-04T15:46:00.000Z","expirationDate":"2025-06-13T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bf963150-3acc-4f16-a400-fa6ec37b15fd.jpg","score":1,"featured":false,"enhanced":false},{"id":"844759ad-7dd5-49f8-a54d-7373717f3e94","title":"Team Administrator","employer":"London and Quadrant Housing Trust","department":"","location":"West Ham Lane, Stratford, London, East London","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Team Administrator LLR, RtB - 6805</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n\n\n\n\n<p><strong>Title</strong></p>\n\n\n<p><strong>Team Administrator LLR, RtB</strong></p>\n\n\n\n\n<p><strong>Contract Type</strong></p>\n\n\n<p><strong>Permanent</strong></p>\n\n\n\n\n<p><strong>Location</strong></p>\n\n\n<p><strong>West Ham Lane, Stratford E15 - with a requirement to travel to other offices when needed.</strong></p>\n\n\n\n\n<p><strong>Persona</strong></p>\n\n\n<p><strong>Agile with a requirement of 1-2 days a week attendance to the office, but may increase depending on business needs.</strong></p>\n\n\n\n\n<p><strong>Salary</strong></p>\n\n\n<p><strong>£ 25,955 – 28,000 (plus Essential Car User Allowance £ 1,300*)</strong></p>\n\n\n\n\n<p><strong>Closing date for completed applications</strong></p>\n\n\n<p><strong>13th June 2025 - 23:00</strong></p>\n\n\n\n\n<p> </p>\n<p><strong>Interview will be held in person at our West Ham Lane office - Stratford, E15 on a date to be confirmed</strong></p>\n<p><strong> </strong></p>\n<p><strong>Early applications are encouraged as we reserve the rig</strong><strong>ht to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><strong>Previous applicants need not reapply</strong></p>\n<p><strong> </strong></p>\n<p><a title=\"Role Profile - Team Administrator LLR.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+sml2Fi7eB6pIm4IXKx9BBJyC/HJo94eG3/v/n3l9x34RCvnlXVp4eXhuOGqCM4j4\"><strong>Role Profile - Team Administrator LLR.docx</strong></a></p>\n<p><a title=\"Role Profile - Team Administrator LLR.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+sml2Fi7eB6pIm4IXKx9BBJyC/HJo94eG3/v/n3l9x34RCvnlXVp4eXhuOGqCM4j4\"><strong> </strong></a></p>\n<p><span><strong>Why choose L&Q:</strong></span></p>\n<ul>\n<li>Hybrid/agile working</li>\n<li>Strong family friendly policies </li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 plus bank holidays, rising to 31 days.</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life Assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Westfield Health Cash-plan</li>\n<li>Employee discount/benefits portal</li>\n<li>Up to 21 volunteer hours per year</li>\n<li>Great places to work certified 2024-2025</li>\n<li>Best Workplaces for Women</li>\n</ul>\n<p> </p>\n<p>The Administrative Support Assistant will provide essential administrative support to a specific area of the business, acting as the first point of contact for internal and external customers, residents, and other stakeholders. This role ensures the smooth and efficient operation of key administrative processes while contributing to the overall objectives of the team.</p>\n<p> </p>\n<p><strong>Key Responsibilities / Deliverables</strong><br><em> </em></p>\n<p><strong>Team Contribution & Customer Service</strong></p>\n<ul>\n<li>\n<strong> </strong>Support the achievement of the team’s objectives and contribute to delivering excellent customer service in line with L&Q’s values.</li>\n<li>Be a proactive team member, consistently aiming to improve customer satisfaction and help meet key performance indicators (KPIs).</li>\n<li>Handle basic day-to-day queries from residents, customers, and other stakeholders, ensuring issues are resolved effectively or referred to the appropriate team member.</li>\n</ul>\n<p> </p>\n<p><strong>Administrative Support & Business Processes</strong></p>\n<ul>\n<li>\n<strong> </strong>Undertake a variety of administrative duties, including maintaining Trust records, data entry, and general office management tasks.</li>\n<li>Support key business processes, including basic financial accounting tasks, such as processing invoices and tracking budgets, as needed.</li>\n<li>Being able to attend sites, when necessary, must be flexible to travel</li>\n</ul>\n<p> </p>\n<p><strong>Collaboration with Stakeholders</strong></p>\n<ul>\n<li>\n<strong> </strong>Work closely with colleagues and key stakeholders both internally and externally, ensuring effective communication and collaboration.</li>\n<li>Be the first point of contact for residents and external parties, addressing queries or concerns according to defined policies and procedures.</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Compliance & Governance</strong></p>\n<ul>\n<li>\n<strong> </strong>Ensure that all work complies with governance standards, statutory, and regulatory provisions relevant to the Trust’s operations.</li>\n<li>Follow established procedures to mitigate risks in areas under the jobholder’s control, contributing to the maintenance of a secure and compliant working environment.</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Record Keeping & Systems Management</strong></p>\n<ul>\n<li>\n<strong> </strong>Maintain and update relevant Trust records and systems, ensuring accuracy and up-to-date information.</li>\n<li>Assist in the management of administrative systems to support the business area’s functions.</li>\n</ul>\n<p> </p>\n<p><strong>Skills & Experience Required:</strong></p>\n<ul>\n<li>Strong communication skills with the ability to manage relationships with internal and external stakeholders.</li>\n<li>Ability to manage multiple tasks and prioritize effectively in a busy environment.</li>\n<li>Familiarity with basic administration processes and systems.</li>\n<li>Commitment to providing excellent customer service.</li>\n<li>Ability to work both independently and collaboratively within a team.</li>\n<li>Knowledge of statutory and regulatory requirements in an administrative context is a plus.</li>\n<li>Must be flexible to travel</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Additional Requirements:</strong></p>\n<ul>\n<li>A flexible approach to work and a proactive attitude in problem-solving and handling queries.</li>\n<li>Willingness to continuously develop and contribute to team goals and objectives.</li>\n</ul>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p><strong>*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.</strong></p>\n<p><strong> </strong></p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our Commitments</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</strong></p>\n<p>We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.</p>\n<p>As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.</p>\n<p>In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.</p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n</div>","shortDescription":"","salaryDescription":"£25,995 - £28,000 depending on experience plus benefits - life assurance, generous pension scheme, westfield health cash plan, dedicated employee discounts via Sodexo and additional company benefits","publishDate":"2025-06-04T15:26:00.000Z","expirationDate":"2025-06-13T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c3023199-dc50-468f-9628-0ce8afc5ed17.jpg","score":1,"featured":false,"enhanced":false},{"id":"516d6cfa-491e-4b23-b77d-f02d7c94c2ef","title":"Tax Officer","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p><strong>What you'll do</strong></p><p>As a Tax Officer, you'll ensure NHG's tax compliance and efficiency, directly supporting our mission to provide affordable homes across London. Working closely with the Tax Manager and Tax Associate, you'll safeguard VAT accuracy, identify strategic opportunities, and contribute to financial practices that benefit residents and communities.</p><p><strong>How you'll do it</strong></p><ul>\n<li><p class=\"ds-markdown-paragraph\">Prepare VAT returns for NHG and subsidiaries, ensuring adherence to HMRC regulations and deadlines.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Assist in posting VAT journals, reconcile control accounts, and maintain schedules aligned with monthly reporting cycles.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Assist in group audits related to tax matters, providing accurate data and resolving queries promptly.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Support Partial Exemption calculations and identify tax planning opportunities to reduce risks and enhance efficiency.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Handle complex datasets in Excel and internal systems, ensuring precision in tax records and compliance tracking.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Drive enhancements in financial controls and tax processes to support NHG's strategic goals.</p></li>\n</ul><p><strong>The ideal candidate</strong></p><p>We believe great service starts with great people, and we are <span class=\"single_desc_int_gb_word\">committed to recruiting and developing passionate, <span class=\"single_desc_int_gb_word\">enthusiastic, and talented individuals who can add value to our thriving organisation</span></span>.</p><p>Essential:</p><ul>\n<li><p class=\"ds-markdown-paragraph\">Hold or studying towards CCAD recognised accounting qualification (AAT/CTA/ACCA or equivalent)</p></li>\n<li><p class=\"ds-markdown-paragraph\">Experience in tax compliance and VAT partial exemption</p></li>\n<li><p class=\"ds-markdown-paragraph\">An understanding of stamp duties and corporation tax</p></li>\n<li><p class=\"ds-markdown-paragraph\">Proficiency in Excel and experience managing financial data/reconciliations.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Strong analytical skills to interpret tax legislation and support data-driven decisions.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Excellent communication abilities for collaborating with internal/external stakeholders.</p></li>\n</ul><p>Desirable:</p><ul>\n<li><p class=\"ds-markdown-paragraph\">Experience with VAT compliance in large organisations.</p></li>\n<li><p class=\"ds-markdown-paragraph\">Familiarity with housing sector finance</p></li>\n</ul><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free <span class=\"single_desc_int_gb_word\">confidential advice and counselling services provided by <span class=\"single_desc_int_gb_word\">independent</span> specialist organisations</span>. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p> <strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </p><p>For more information on what we do and what makes us different please visit:<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p>We welcome applications from everyone. We <span class=\"single_desc_int_gb_word\">actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation</span>. We are a Stonewall Diversity <span class=\"single_desc_int_gb_word\">Champion, a Disability <span class=\"single_desc_int_gb_word\">Confident employer amongst other diversity commitments</span></span>. </p><p>To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 13 June 2025.</strong>  </p><p>Step 2: Successful candidates will be invited to a screening call</p><p>Step 3: Successful candidates will be invited to interview and assessment</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p>Should a redeployee apply for this role, their application will be considered before any others. </p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p>","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-06-04T02:24:05.000Z","expirationDate":"2025-06-18T02:24:05.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a048c43c-5159-4368-900c-d4af07b1d0f9.png","score":1,"featured":false,"enhanced":false},{"id":"1de7d25f-fb8f-4a74-8b51-945dca435b75","title":"Service Manager – Private Sector Initiatives & Projects and Social Housing","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div>An excellent role…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.<br> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div><strong>The Post</strong></div>\n<div>This is a key leadership role responsible for managing the Private Sector Initiatives & Projects and Social Housing Service, ensuring a strong focus on developing and managing projects that leverage the private sector to achieve sufficient supply of affordable homes to provide to vulnerable homeless households, commissioning and contract monitoring of housing related support services and effective management of the council’s Housing Register.</div>\n<p>You will lead the operational delivery of boosting supply of homes in the private sector reducing reliance on temporary accommodation and social housing, whilst ensuring compliance with statutory duties and legal frameworks. The role involves driving service improvements, managing budgets, overseeing casework quality and decisions, and shaping policies to reduce homelessness and support vulnerable residents in need to access homes in the private rented sector and via the Housing Register. You will work closely with internal and external partners, including the voluntary sector, to develop and implement effective strategies that resolve homelessness and complex housing needs to improve long-term outcomes for vulnerable residents.</p>\n<div><strong>The Person</strong></div>\n<div>We are seeking a dynamic and strategic leader with extensive knowledge of the diverse needs of homeless households and targeted procurement of properties in the private rented sector. You will have a strong track record of managing high-performing teams in homelessness/housing services, successful project management, implementing policy changes, and improving service delivery. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents by proactively engaging with them, taking a holistic approach to resolve their housing and support needs. You are confident in handling complex legal cases, engaging with stakeholders at all levels, and driving innovation in resolving housing and support needs. Strong leadership, problem-solving, and decision-making skills are essential, along with the ability to negotiate and influence and collaborate to achieve positive housing outcomes.</div>\n<p>You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, highly resilient, takes pride in their work, and is able to motivate diverse teams. </p>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>\n<div>Closing date: Tuesday 10 May 2025 (23:59)</div>\n<div> </div>\n<div><strong>You will be notified if you are shortlisted for interview by: 11 June 2025</strong></div>\n<div><strong>Test & Interview date: Thursday 12 June 2025</strong></div>\n<div><strong>Please note, this will be held in person at the Civic Centre.</strong></div>","shortDescription":"","salaryDescription":"£64,317 - £67,812 p.a. inc. London weighting","publishDate":"2025-06-03T14:30:00.000Z","expirationDate":"2025-06-10T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/58fc3900-6857-40ce-847b-f05896bb9c11.jpg","score":1,"featured":false,"enhanced":false},{"id":"faadce44-d09b-4a4a-a3f7-677cc4491f63","title":"Service Manager - Temporary Accommodation and Housing Resolutions","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div><strong>Lead the Change: Help Us Shape the Future of Housing in Brent</strong></div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.<br> </div>\n<div><strong>The Opportunity: Temporary Accommodation & Housing Resolutions Service Lead</strong></div>\n<p>We’re looking for an experienced and driven leader to head our Temporary Accommodation & Housing Resolutions Service. In this key leadership role, you’ll manage the service that supports homeless households in temporary accommodation—providing expert advice, tailored support, and pathways into settled, long-term housing.<br>You’ll lead the operational delivery of the council’s statutory housing duties, reduce our reliance on temporary accommodation, and ensure that every household receives the support they need to rebuild their lives. This is a high-impact role where your leadership will directly improve outcomes for vulnerable residents.</p>\n<p>Key responsibilities include:<br>•    Managing service delivery, quality assurance, and performance across the team<br>•    Overseeing complex homelessness casework in line with statutory frameworks<br>•    Driving forward policy and service improvements that lead to sustainable housing outcomes<br>•    Leading budget management and effective use of resources<br>•    Working with internal and external stakeholders—including voluntary sector partners—to deliver joined-up solutions</p>\n<div><strong>The Person</strong></div>\n<p>We are seeking a dynamic and strategic leader with extensive knowledge of homelessness legislation, move-on strategies, and appropriate pathways for homeless households.</p>\n<p>•    You will have a strong track record of managing high-performing teams in homelessness services, implementing policy changes, and improving service delivery.</p>\n<p>•    You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents by proactively engaging with them, taking a holistic approach to resolve their homelessness.</p>\n<p>•    You are confident in handling complex legal cases, engaging with stakeholders at all levels, and driving innovation in resolving homelessness. Strong leadership, problem-solving, and decision-making skills are essential, along with the ability to influence and collaborate to achieve positive housing outcomes.</p>\n<p>•    You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work.</p>\n<p>This role is perfect for someone who is determined, highly resilient, takes pride in their work, and is able to motivate diverse teams. <br><br><strong>Why Brent?</strong><br>Join us and you’ll be part of a council that values ambition, innovation, and making a real difference. We offer:<br>•    A dynamic working environment<br>•    A strong emphasis on learning and development<br>•    The chance to lead services that directly impact some of our most vulnerable residents<br>•    A workplace that embraces diversity, inclusion, and employee wellbeing</p>\n<p>Ready to Make an Impact?<br>If you're ready to lead change and help shape the future of housing services in Brent, we want to hear from you.</p>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>\n<p><strong>Application process</strong>:</p>\n<div>Closing date: Tuesday 10 June 2025 (23:59)</div>\n<div>\n<br><strong>You will be notified if you are shortlisted for interview by: 11 June 2025</strong>\n</div>\n<div><strong>Test & Interview date: Thursday 12 June 2025</strong></div>\n<div><strong>Please note, this will be held in person at the Civic Centre</strong></div>","shortDescription":"","salaryDescription":"£64,317 - £67,812","publishDate":"2025-06-03T14:09:00.000Z","expirationDate":"2025-06-10T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dd16a13b-5c29-4e82-ac42-21589cc77c82.jpg","score":1,"featured":false,"enhanced":false},{"id":"427f1d52-c902-4add-a319-86434219487e","title":"Resettlement Housing Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex, Brent","locationType":2,"description":"<div>Make a Real Difference: Help Refugees Rebuild Their Lives</div>\n<p>Are you passionate about supporting people who’ve fled crisis and are starting over in a new country? Do you want your work to have a lasting, meaningful impact? If so, we’d love to hear from you.<br><br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. <br><br>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</p>\n<div><strong>The Post - Resettlement Housing Officer</strong></div>\n<p>In this vital role, you’ll provide specialist, intensive support to homeless clients who are refugees, helping them find stability, safety and hope. You’ll coordinate resettlement services across the council and with external partners, ensuring a joined-up approach to housing, advice and support for refugees and asylum seekers.</p>\n<p>You'll also represent Brent’s homelessness services at internal and external forums — including pan-London and Greater London Authority (GLA) networks — helping to shape and influence best practice.</p>\n<p><strong>About You</strong><br>We’re looking for someone who is:</p>\n<p>•    Compassionate – you care deeply about people and are driven to improve lives.<br>•    Knowledgeable – you have a strong understanding of housing legislation and the legal frameworks around asylum, immigration, and refugee support.<br>•    Experienced – you've worked with key housing systems and understand the challenges facing vulnerable people experiencing homelessness.<br>•    Collaborative – you’re a team player who can engage and influence a range of stakeholders.<br>•    Organised and Analytical – you can manage complex caseloads, make evidence-based decisions, and use I.T. effectively to support your work.</p>\n<p>If you're ready to be part of a forward-thinking council and help transform how we support some of our most vulnerable residents, we want to hear from you.</p>\n<p>Apply now and be part of something truly meaningful.</p>\n<p><strong>Our Offer to You</strong></p>\n<p>In addition to your salary, you will also get to enjoy the following benefits:</p>\n<p>•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service<br>•    Very generous employer pension contribution<br>•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)<br>•    A wide range of family friendly policies such as parental leave<br>•    Access to affordable parking nearby<br>•    Access to our Zipcar scheme <br>•    Access to our Employee Assistance programme for free confidential counselling<br>•    Season ticket loan for public transport<br>•    Cycle to work scheme and good onsite facilities<br>•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.</p>","shortDescription":"","salaryDescription":"£43,299 - £46,512 p.a. inc. London weighting","publishDate":"2025-06-02T07:57:00.000Z","expirationDate":"2025-06-12T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/46f23a21-7328-4763-9097-e28c0b801cd0.jpg","score":1,"featured":false,"enhanced":false},{"id":"c61abb30-9f5e-47d5-9f4a-d760e49a3ed7","title":"Section 20 Consultation Manager","employer":"Southern Housing","department":"","location":"Farringdon, London, Newnham Court, Bearsted Road Maidstone, Grosvenor House, 125 High Street Croydon,","locationType":2,"description":"<div class=\"row DynamicLinks\">\n<div class=\"col my-4\">\n<p class=\"m-0\"><strong>The role</strong></p>\n</div>\n</div>\n<div class=\"container PLACEHOLDER\">\n<div class=\"row PLACEHOLDER\">\n<div class=\"col-sm-12 p-0\">\n<p>We’re looking for a Section 20 Consultation Manager to join our Section 20 Team on a permament basis team here at Southern Housing!</p>\n<p>Reporting to the Director of Customer Transactions, you will provide strong and clear leadership of the Section 20 team. Ensuring the team is managed, motivated, supported and driven to develop and provide excellent customer service second to none in the sector. Will be expected to work flexibly to meet customer and business needs including the possibility of some evening working and from different geographic locations as may be needed.</p>\n<p>You’ll be based at one of our main offices in either Farringdon, Croydon, Maidstone or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager.</p>\n<p><strong>Key responsibilities include:</strong></p>\n<p>•In conjunction with the Head of Property Management, Senior Property Managers work with and oversee Property Management team colleagues for block specific s20 consultations for works and services making sure that SH’s ability to recover costs is protected together with making sure that leaseholders rights are respected and views taken on board as far as possible.</p>\n<p>•As needed work with Service Charge team in the preparation and service of section 20b notices for works or service costs that may need to be deferred.</p>\n<p>•Support the production of accurate service charges especially as they may relate to works subject to consultation including reconciling actual costs against estimate provided in section 20 notices. Help as may be needed dealing with resident enquires to ensure speedy resolution and SH externally if disputes arise.</p>\n<p>•To lead and manage appropriate projects, to maintain and improve the operation of the team.</p>\n<p>•To lead the setting, reviewing and complying with relevant policies and procedures making sure they meet all relevant legal and regulatory requirements as well as working towards best practice and high levels of customer satisfaction as it relates to s20 and relevant related areas.</p>\n<p><strong>What you’ll need:</strong></p>\n<p>•Extensive knowledge and experience of legal aspects of leasehold law and regulations, especially as it relates to sections 20 and 20b and ideally practical experience of preparing and representing cases at Tribunal (FTT and upper Tribunal) and court</p>\n<p>•Working knowledge of Landlord and Tenant Acts, Statutory Instruments and Regulations.</p>\n<p>•Proven line management experience with the ability to inspire and motivate staff and stakeholders.</p>\n<p>•Effective communicator, using a range of techniques and tools to convey messages.</p>\n<p><strong>Please include specific examples demonstrating how you meet the criteria in your supporting statement</strong></p>\n<p>Closing Date: Thursday 12th June 2025 at 23:59pm</p>\n<p>Please note, we have the right to close this vacancy early, if we receive a high volume of applications</p>\n<p><em>We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant’s qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us.</em></p>\n</div>\n</div>\n</div>\n<div class=\"row d-show DynamicLinks\">\n<div class=\"col my-4\">\n<p class=\"m-0\"><strong>About us</strong></p>\n</div>\n</div>\n<div class=\"container \">\n<div class=\"row \">\n<div class=\"col-sm-12 p-0 d-show\">\n<p>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!<strong> </strong>We also understand the difference that safe, secure, and affordable homes can make to people’s lives.</p>\n<p>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.</p>\n<div class=\"row\">\n<div class=\"col\">\n<div class=\"row DynamicLinks\">\n<div class=\"col my-4\">\n<p class=\"m-0\"><strong>What's in it for you</strong></p>\n</div>\n</div>\n</div>\n</div>\n<div class=\"row\">\n<div class=\"col\">\n<div class=\"row\">\n<div class=\"container\">\n<div class=\"col-sm-12 mx-auto\">\n<div class=\"row \">\n<div class=\"col-12 col-sm-12 col-md-4 text-center my-2 \">\n<p>•Pension</p>\n<p>•Life assurance</p>\n<p>•Healthcare cash plan</p>\n<p>•Eyecare & dental</p>\n<p>•Birthday leave</p>\n<p>•Retailers discounts</p>\n<p>•Cycle to work</p>\n<p>•Buy & sell annual leave</p>\n<p>•Season ticket loan</p>\n<p>•In-house academy & career development</p>\n<p>•Flexible working</p>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class=\"row\">\n<div class=\"col\">\n<div class=\"row DynamicLinks\">\n<div class=\"col my-4\">\n<p class=\"m-0\"><strong>Inclusion & Diversity</strong></p>\n</div>\n</div>\n</div>\n</div>\n<div class=\"row\">\n<div class=\"col\">\n<div class=\"container \">\n<div class=\"row \">\n<div class=\"col-sm-12 p-0\">\n<p>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.</p>\n<p>We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.</p>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>","shortDescription":"","salaryDescription":"£55,000 - £60,000","publishDate":"2025-05-30T08:45:00.000Z","expirationDate":"2025-06-12T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/be6b0b5f-d106-4f81-9be2-1093586870c7.jpg","score":1,"featured":false,"enhanced":false},{"id":"17e14d45-e56f-41f9-9603-bcab7e98bc0c","title":"Housing Officer","employer":"Kisharon Langdon","department":"","location":"333 Edgware Road, London,","locationType":2,"description":"<p><strong>Kisharon Langdon</strong> UK has an exciting opportunity for a <strong>Housing Officer</strong> to join the growing team in Colindale, London.</p>\n<p><strong>About Us:</strong></p>\n<p>Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. </p>\n<p>From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations. </p>\n<p>Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds. We’re looking for caring, enthusiastic individuals who share our values and are passionate about supporting others to live full, independent lives.</p>\n<p><strong>Housing Officer</strong> - <strong>The Role:</strong></p>\n<p>The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders.</p>\n<p><strong>Housing Officer</strong> - <strong>Key Responsibilities:</strong></p>\n<p>- To work with individuals to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing</p>\n<p>- To provide support and advice on housing options, rights and entitlements on all social welfare topics</p>\n<p>- To be responsible for all London housing projects, ensuring that all are met and follow through to completion in a timely manner</p>\n<p>- Building and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison</p>\n<p>- To support the work stream outcome targets, ensuring quality assessments are consistently maintained to the highest level</p>\n<p><strong>Housing Officer</strong> – <strong>You:</strong></p>\n<p>- Experience of working within a supported and/or social housing setting in an assets-based way</p>\n<p>- Good knowledge and understanding of housing options, welfare entitlements, and legal rights<br>- Able to demonstrate a clear understanding of safeguarding requirements and procedures</p>\n<p>- Experience of small-scale project management</p>\n<p>- Full UK Driving license and ability to travel to other sites as required </p>\n<p>- Ability to plan and prioritise a busy workload and work independently</p>\n<p>- Ability to be able to prioritise activity to ensure effective management</p>\n<p><strong>Housing Officer – Benefits:</strong></p>\n<p>- 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service)</p>\n<p>- Pension scheme - (NatWest Cushion)</p>\n<p>- Blue light card - access to more than 15,000 discounts from large national & local retailers</p>\n<p>- Eyecare benefits – via Vision Express</p>\n<p>- Long service recognition and reward & employer referral bonus</p>\n<p>- Season ticket loan and Bike2Work scheme</p>\n<p>- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues</p>\n<p>- Development and career progression opportunities</p>\n<p><strong>How to apply:</strong><strong> </strong></p>\n<p>This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.</p>\n<p>Please note: We may begin shortlisting and interviewing before the closing date, depending on application volume. Early applications are encouraged.</p>\n<p>Please apply online today with your most current up to date CV and a brief cover letter outlining your relevant skills and experience. </p>\n<p>To apply for this exciting <strong>Housing Officer</strong> role, please click Apply.</p>","shortDescription":"","salaryDescription":"£27,000 to £30,000 per annum","publishDate":"2025-05-29T10:33:00.000Z","expirationDate":"2025-06-13T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8fa3ac6f-c1e7-4d4a-bdb1-554edd3e7b50.png","score":1,"featured":false,"enhanced":false},{"id":"edecdfd8-a7ae-4632-919c-31e80fc10f22","title":"Service Resolution Manager","employer":"Newlon Housing Trust","department":"","location":"Tottenham Hale","locationType":2,"description":"<p>Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.</p>\n<p>At Newlon we want to deliver great services. Sometimes things go wrong, and we want to provide a quick, reliable and transparent complaint resolution service. We are looking for an experienced Service Resolution Manager or Complaint Handler who is tenacious and likes to find resolutions for our residents to help us meet our goals.</p>\n<p>With a background in service delivery and proven experience and success in a problem solving, you will be customer focused and be committed to resolving issues effectively and to a very high standard of customer satisfaction.</p>\n<p>Confident when working with a range of IT systems and specialist packages, you will be an excellent communicator who is able to work collaboratively with a wide range of people providing a supportive and empathic service to our customers. You will also be skilled in interpreting statistical information to ensure budgets are maintained and deadlines are achieved.</p>\n<p>In return, you can expect 27 days holiday (pro rata), a non-contributory pension, excellent benefits, and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.</p>\n<p><strong>For further information and to apply, please  click on the apply link above.</strong></p>\n<p><strong>Closing date is 23:59 on Tuesday 10 June 2025.</strong></p>\n<p><strong>Online assessments will be held between Friday 13 and Monday 16 June 2025.</strong><strong> </strong></p>\n<p><strong>Interviews will be held in-person on Friday 20 June 2025. </strong></p>\n<p><em>Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.</em><em> </em></p>\n<p>No agencies please.</p>","shortDescription":"","salaryDescription":"£39,416 per annum pro rata plus opportunity to earn bonus related pay","publishDate":"2025-05-28T10:32:00.000Z","expirationDate":"2025-06-10T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ab0d3d41-454c-4cbe-9fc7-22b0bf7df137.jpg","score":1,"featured":false,"enhanced":false},{"id":"a0fb8065-4f0b-4ef4-a0c8-eb73306094e4","title":"Counter Fraud Manager","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p><strong>What you'll do</strong></p><p>As a Counter Fraud Manager, you'll lead NHG's efforts to combat financial crime, safeguarding resources meant for London's communities. Your work will protect NHG from fraud, money laundering, and malpractice, ensuring compliance with legal standards while fostering a culture of integrity and accountability.</p><p><strong>How you'll do it</strong></p><ul>\n<li class=\"ds-markdown-paragraph\">Develop and implement NHG's Fraud Prevention & Detection Strategies, targeting risks like contractor fraud, cybercrime, and money laundering.</li>\n<li class=\"ds-markdown-paragraph\">Manage complex fraud investigations, collaborating with police, CPS, and the National Crime Agency to secure prosecutions and asset recovery.</li>\n<li class=\"ds-markdown-paragraph\">Ensure adherence to Proceeds of Crime Act 2002, Fraud Act 2006, and AML regulations, while training staff to identify and report financial crime.</li>\n<li class=\"ds-markdown-paragraph\">Act as the lead for whistleblowing cases, ensuring confidential handling, thorough investigations, and appropriate action.</li>\n<li class=\"ds-markdown-paragraph\">Work with legal teams, external agencies, and regulators to share best practices and strengthen NHG's anti-fraud frameworks.</li>\n<li class=\"ds-markdown-paragraph\">Maintain fraud case databases, analyse trends, and report findings to senior leadership to drive continuous improvement.</li>\n</ul><p><strong>The ideal candidate</strong></p><p>We believe great service starts with great people, and we are <span class=\"single_desc_int_gb_word\">committed to recruiting and developing passionate, <span class=\"single_desc_int_gb_word\">enthusiastic, and talented individuals who can add value to our thriving organisation</span></span>. </p><p>Essential:</p><ul>\n<li class=\"ds-markdown-paragraph\">ACFS/PinS qualification and ICA AML Officer certification (or equivalent).</li>\n<li class=\"ds-markdown-paragraph\">Experience leading fraud/AML investigations, including interviewing suspects under PACE and court testimony.</li>\n<li class=\"ds-markdown-paragraph\">Knowledge of UK fraud legislation (e.g., Fraud Act 2006, Prevention of Social Housing Fraud Act 2013) and AML regulations.</li>\n<li class=\"ds-markdown-paragraph\">Proven ability to balance risk management with customer experience, particularly in online/digital environments.</li>\n<li class=\"ds-markdown-paragraph\">Advanced skills in data analysis, Microsoft Office, and fraud detection tools.</li>\n</ul><p class=\"ds-markdown-paragraph\">Desirable:</p><ul>\n<li class=\"ds-markdown-paragraph\">Housing sector experience or knowledge of social housing fraud dynamics.</li>\n<li class=\"ds-markdown-paragraph\">Experience designing fraud awareness training programmes.</li>\n</ul><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p> Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free <span class=\"single_desc_int_gb_word\">confidential advice and counselling services provided by <span class=\"single_desc_int_gb_word\">independent</span> specialist organisations</span>. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p> <strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </p><p>For more information on what we do and what makes us different please visit:<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p>We welcome applications from everyone. We <span class=\"single_desc_int_gb_word\">actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation</span>. We are a Stonewall Diversity <span class=\"single_desc_int_gb_word\">Champion, a Disability <span class=\"single_desc_int_gb_word\">Confident employer amongst other diversity commitments</span></span>. </p><p>To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 11 June 2025.</strong>  </p><p>Step 2: Successful candidates will be invited to interview and assessment</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p>Should a redeployee apply for this role, their application will be considered before any others. </p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p>","shortDescription":"","salaryDescription":"£53462 - £59403 per annum + 35 hours per week.","publishDate":"2025-05-28T08:32:30.000Z","expirationDate":"2025-06-11T08:32:30.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ab190fe4-7b9a-4ba6-a425-320aee1b7997.png","score":1,"featured":false,"enhanced":false},{"id":"0eb839e8-9f33-480e-aa41-1f7ee0651cd2","title":"Multi Trade Technician","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"<strong>The role</strong><br><br>Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board <strong>Multi Trade Technicians</strong>, who thrive in a challenging, fast paced environment. The role will be based across London, and you will be provided with a company van for work purposes.<br><br>You'll be an essential member of the Direct Repairs department providing a comprehensive, efficient, and responsive property service delivery. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices.<br><br><strong>What you'll have</strong><ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.</li>\n</ul><strong>In your supporting statement, please address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Advert closing date: 25th June 2025 at 23:59</strong><br><br><strong>Please note, we'll be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£38,000","publishDate":"2025-05-28T00:00:00.000Z","expirationDate":"2025-06-25T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/668fc896-7a14-462a-b9fe-0ac86cc91976.jpg","score":1,"featured":false,"enhanced":false},{"id":"731cdbd0-7117-4601-a7df-0d566ce5c68a","title":"Grounds Maintenance Operative","employer":"Southern Housing","department":"","location":"Dover","locationType":3,"description":"<strong>The role</strong><br><br>Reporting to our local Estate Services Manager, you will be delivering a high-quality gardening and grounds maintenance service. You'll be provided with tools and machinery to help you undertake your tasks and we will supply you with a new uniform, safety boots and personal protective equipment. You will need to have the ability to work outside in all weathers and be able to undertake physically demanding work. Your main base will be Dover, although you'll be working across the Kent region. A company vehicle will be provided.<br><br><strong>Some key duties will include:</strong><ul> <li>Carrying out a range of tasks required for grounds maintenance including, but not limited to, weeding, dead heading, hoeing, planting, pruning, cutting, and watering communal beds.</li> <li>Cutting and maintaining lawns and grass areas to a variety of finishes (fine to rough meadow type) using a variety of machines, including pedestrian operated, tractors & ride-on mowers, strimmer's and brush cutters,</li> <li>Responding promptly to acts of vandalism, including graffiti, and reporting all incidents to you line manager</li> <li>Being a point of contact for residents, assisting where possible or refer enquiries to colleagues.</li>\n</ul><strong>What you'll need</strong><ul> <li>Experience in undertaking gardening / grounds maintenance duties </li> <li>Experience of working in small teams</li> <li>Basic knowledge and understanding of health and safety considerations as they apply to this role.</li> <li>A full UK driving licence with no more than 6 points and no serious motoring offences within the last 10 years. You must also have a minimum of 2 years driving experience.</li>\n</ul><strong>In your supporting statement, it is important that you address how you meet the above criteria proving examples.</strong><br><br><strong>Advert Closing Date: 15th June 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications).</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£23,500","publishDate":"2025-05-27T00:00:00.000Z","expirationDate":"2025-06-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/49b143b7-2358-444d-a98c-1299c2a32d84.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":22,"page":1,"pageSize":20,"facets":{"ContractType":{"1":19,"2":1,"5":2},"WorkingPatterns":{"1":21,"2":1,"3":1,"7":1},"EmployerType":{"charity/voluntary":1,"local government":9,"social housing":12},"PublishDate":{"1":0,"2":0,"3":11,"4":18,"5":22},"LocationType":{"2":12,"3":10},"JobTypes":{"administration":4,"customer service":4,"finance":1,"housing":22,"it support":1,"maintenance":1,"management":4,"social care":5}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":[{"lat":51.693756,"lng":-0.15391503},{"lat":51.633682,"lng":-0.15391503},{"lat":51.633682,"lng":-0.009429969},{"lat":51.693756,"lng":-0.009429969},{"lat":51.693756,"lng":-0.15391503}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1749532558867,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"enfield",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"enfield\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1749532558788,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Homeownership Officer

Wandle Housing Association

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Southwark (Hybrid)

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Home Ownership Officer role in Southeast London: Manage homeowner portfolio, handle inquiries, and collaborate with third parties.

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