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Now is an exciting time to join our Complaints Team as we strengthen housing management and play a vital role in helping the council meet its compliance obligations with both the Housing Ombudsman and the Regulator for Social Housing.&nbsp;These Complaint Review Officer roles—two permanent and one 12-month fixed-term—sit within the Regulatory Assurance service area, where your work will support adherence to the Complaints Handling Code and contribute to the council’s commitment to meeting standards set out by the Regulator for Social Housing. You’ll be part of a team that lives the TOWER values—working Together, being Open, Willing, Excellent, and Respectful—while delivering fair, transparent, and accountable complaint resolutions. This is your opportunity to help shape a culture of learning and service improvement, aligned with our “Your Voice, Our Action” ethos. The application deadline is&nbsp;Monday 14 July 2025; for further information, please contact the hiring manager at&nbsp;<a href="mailto:mohammed.baksh@towerhamlets.gov.uk" target="_blank">mohammed.baksh@towerhamlets.gov.uk</a>.Interviews will commence immediately after the deadline and are anticipated to take place between&nbsp;16 and 25 July

London Borough of Tower Hamlets

Complaints Review Officer

<h4>Why Southwark?</h4>Like many London boroughs, Southwark Council is experiencing an extreme housing shortage and has over 16,000 households on its housing waiting list. The council took assertive action to tackle the housing crisis locally establishing a dedicated team that has already delivered over 2500 new council homes and is currently set to deliver a further 1000 new homes by May 2026.To continue our commitment to deliver high quality new homes for residents Southwark Construction is looking for an experienced Programme Manager to join our dynamic Programme Management Office.<h4>What You'll Be Doing</h4>This position reports directly to the Senior Programme Manager and involves close collaboration with Strategic Leads to support the successful delivery of high-impact initiatives across two core areas of our work.In the area of new business, you will be responsible for coordinating and tracking progress across a range of critical workstreams within our development pipeline. Your role will be instrumental in driving performance, ensuring that key milestones are met, and producing high-quality reports that support informed strategic decision-making.You will also play a central role in the coordination of our estate renewal programme. This includes aligning and streamlining regeneration activities and identifying opportunities for process improvement. You will work closely with senior stakeholders across housing, planning, and delivery teams to ensure a cohesive and effective approach.In addition to these responsibilities, you will support the Senior Programme Manager in overseeing programme planning, managing risk, and tracking performance across the broader portfolio. This is an exciting opportunity for someone with strong coordination skills, a strategic mindset, and a passion for delivering meaningful change in the build environment sector.<h4>What We're Looking For</h4>We’re seeking a confident, personable and capable programme manager with experience in housing, regeneration or development. You’ll be comfortable managing complex, multi-stakeholder programmes and skilled in:<ul><li>Programme planning, reporting and proactive intervention</li><li>Resource coordination and performance monitoring</li><li>Collaborative working across departments</li><li>Delivering high-quality outcomes for residents</li></ul>Your ability to bring structure, clarity, and momentum to large-scale programmes will be key to your success.Southwark Construction is the councils dedicated, and highly motivated team established to deliver on the Council’s ambitious programme to deliver 11,000 new homes by 2043. Our programme is one of the largest local authorities led programmes nationally and our projects are award winning.Southwark Council is at the forefront of the Council Homes 100 campaign which calls on government to take urgent action to fix the broken council housing system to be able to deliver its housing promises.<h4>Additional Information</h4>Application Closing Date: 11.59pm on Sunday 20 July 2025 Interview Date: w/c 4 August 2025 We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities.This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people.To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition.We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2546769&amp;ptId=105582" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





<ul></ul>

Southwark Council

Programme Manager PMO Southwark Construction

The Medway 16+ Care Leaver Service works to advise, support and befriend young people from the age of 16 who are in care and those young people who have left care (up to the age of 25) with a diverse range of complex needs to enable them to manage the transition into adulthood and independence.The Specialist Housing Advisor will support Personal Advisors and Care Leavers within the 16+ service, who require additional support to address their accommodation and independent living needs, with a focus on those at risk of homelessness and those ready to move onto independent accommodation.The role will require the post holder to provide assistance, advice, encouragement and support to Care Leavers to ensure they actively participate and contribute to their Housing Plans / Pathway Plans to enable them to move successfully into independent living. This role will focus on those Care Leavers at high risk of homelessness, due to inactivity, vulnerability or other factors. The Specialist Housing Advisor will be expected to keep up-to-date with government guidance and regulations in relation to accommodation, as well as all involved processes and resources, to facilitate the delivery of expert advice on all areas of in independent accommodation. In return we offer you:<ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> If you would like to have an informal discussion about the role, please contact Debbie Taylor, Service Manager 16+ Care Leavers Service on 01634 337229 or 07773 210505 Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Specialist Housing Advisor - 16+ Care Leavers Team

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Join Our Dynamic Team as an Application Performance Co-ordinator!Are you ready to take your career to the next level? We are looking for a passionate and driven individual to join our team as an Application Performance Co-ordinator in the vibrant borough of Tower Hamlets. This is an exciting opportunity to work in a newly established Digital &amp; Data team. The role will require close work with our Development Management amd Divisional Support teams, where you will play a crucial role in ensuring the smooth operation and performance of our applications.About the Role: As an Application Performance Co-ordinator, you will be at the heart of our operations, taking ownership of key tasks and developing the role to its full potential. We are keen to find someone who is a quick learner, can take initiative, and is eager to grow within the service. Your responsibilities will include preparing all documentation, managing financial processes, and cordinating between all necessary stakeholders across all stages of site development. Additionally, you will have the opportunity to develop a digital service with a strong emphasis on data collection.Key Responsibilities:<ul>
<li>Priotise registeration of key applications, prepare all documentation, manage financial processes, and cordinate all stakeholder requirements including statutory processes</li>
<li>Develop a digital service with an emphasis on data collection.</li>
<li>Work closely with the Development Management and Divisional Support teams to ensure optimal application performance across all servicies involved at different stages of the property development cycle.</li>
<li>Take ownership of tasks and develop the role to its full potential.</li>
</ul>What We Are Looking For:<ul>
<li>A quick learner who can adapt to new challenges and take initiative.</li>
<li>Someone who is passionate about development and planning, with a keen eye for detail.</li>
<li>An individual who can work independently and as part of a team, taking ownership of their role and driving improvements.</li>
<li>A confident and excellent communicator</li>
</ul>What We Offer:<ul>
<li>A dynamic and supportive work environment in Tower Hamlets.</li>
<li>Opportunities for professional growth and development.</li>
<li>Flexible working arrangements to support a healthy work-life balance.</li>
</ul>If you are enthusiastic, proactive, and ready to make a difference, we want to hear from you! Apply now and become a part of our innovative team.Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;<h3> </h3>

Application Performance Co-ordinator

<ul></ul>

Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
What’s the role?
As a Housing Officer, you will provide a high quality, customer focused and responsive Housing Management service to Lewisham Council residents. You will act as the residents voice. You will complete home checks, investigate nuisance and other tenancy breaches, manage tenancy changes, support vulnerable residents to sustain their tenancies and build good working relationships with the tenants and residents associations.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are looking for someone who wants to make a positive difference to our residents lives. You will have an understanding of the issues faced by those living in social housing. You will be an effective communicator and collaborator. You are passionate about delivering an excellent service and have the ability to tailor your service depending on the customers needs. You will show empathy and support your most vulnerable residents.&nbsp;
Please note we are recruiting for two Housing Officer positions. 1 permanent role and 1 fixed term (maternity cover) until July 2026. If you have a preference, please specify this on your statement.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work in the office, on site and occasionally from home.
Special conditions
<ul>
<li>This role may include working out of hours</li>
<li>The job is subject to a DBS check</li>
<li>
Please note:&nbsp;we are recruiting for two Housing Officer positions. 1 permanent role and 1 fixed term (maternity cover) until July 2026. If you have a preference, please specify this on your statement.</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed
For an informal discussion about this job, please contact Grace Reid, Housing Team Leader&nbsp;<a href="mailto:Grace.Reid@lewisham.gov.uk" target="_blank">Grace.Reid@lewisham.gov.uk</a>
Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/Housing%20OfficerJD010725" target="_blank">here</a> to view the Job Description and Person Specification.
To apply, please click on the apply link above.
Salary
£39,150 - £40,344 per annum (SO1)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service,&nbsp;<a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Housing Officer

<ul></ul>





Area Regeneration Manager – Regis Road Support (Ref: 3606) Starting salary:&nbsp;£53,857 Job level:&nbsp;Level 5 Zone 1 Work location: 5 Pancras Square, N1C 4AG Hours per week:&nbsp;36 Contract type:&nbsp;Permanent Closing date: Wednesday 16^th July 2025 at 23:55 Interviews to be held: W/C 21^st July 2025 Alternative flexible working options available / open to discussion&nbsp; Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About us&nbsp; Camden is building a place where everyone can thrive, by making our borough the best place to live, work, study and visit. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.&nbsp; The area regeneration team plays a key role in bringing the We Make&nbsp;Camden Vision to life.&nbsp; We deliver place-based regeneration projects&nbsp;that make a positive social, economic and environmental change for&nbsp;Camden’s Neighbourhoods. We do this by collaborating with citizens,&nbsp;organisations and across council services, building resilient and&nbsp;inclusive partnerships, proactively seeking opportunities and&nbsp;finding&nbsp;creative solutions to unlock benefits for Camden’s residents and&nbsp;communities. The role This is an exciting opportunity to join the Area Regeneration Team at Camden.&nbsp; We are looking for an experienced and versatile Area Regeneration Manager to work across the Area Regeneration Team’s diverse programmes.&nbsp; Initially the successful candidate will take a leading role in supporting the Council’s regeneration programme for the Kentish Town Regis Road Growth Area. This involves working with landowners, stakeholders and local residents to unlock the creation of a new sustainable neighbourhood of up to 1,000 new homes, jobs, open spaces, community facilities and connections, anticipated to come forward as the Camden Film Quarter. Current activity includes working with landowners and developers to coordinate a comprehensive approach to delivering a masterplan in-line with the vision and ambitions set out in the Kentish Town Planning Framework and Kentish Town Neighbourhood Plan; programming the reprovision of Council facilities and services; planning for delivery of strategic infrastructure; implementing the housing strategy and commitments for residents; engaging the community and stakeholders; preparing the Appropriation &amp; CPO Strategy; and procuring and managing supporting consultancy services.&nbsp; The role involves working in a strategic, political and complex setting, requiring leadership to support a multi-disciplinary approach to regeneration- working across council services, public sector organisations and with the multiple stakeholders.&nbsp; The post come with line management responsibilities and as one of the team’s four Area Regeneration Managers you will be expected to be an inspiring and compassionate leader within the team.&nbsp; As a manager you will lead by example to support and encourage diversity in all respects, including diversity of thinking within the workplace and in the delivery of our services to create a truly inclusive directorate.&nbsp; The post holder will need transferable skills and adaptability to work on other regeneration projects across the work programme of the Area Regeneration Team, as required.&nbsp; The wider Area Regeneration programme includes a variety of projects including: Camden Town Pedestrianisation Trial;); One Kilburn community partnership (Community Improvement District Pilot); Securing funding such as £7.7m of Levelling Up Funding for a Healthy and Connected Neighbourhood in Gospel Oak; The Neighbourhood and Vacant Spaces programmes- Activating vacant spaces through co-creation for community benefit.&nbsp; About you We are looking for a pro-active and dedicated Area Regeneration Manager to be part of a dynamic team. &nbsp; You will be a self-starter with the experience to work independently on your own initiative, whilst being a supportive and collaborative team player. You will have a track record for leading regeneration projects through from inception to delivery in a local authority context.&nbsp;Ideally you will have experience in areas such as land assembly, compulsory purchase, strategic infrastructure and working with developers and multi-disciplinary teams to unlock regeneration delivery.&nbsp; &nbsp;&nbsp; You will need excellent project/ programme management skills and will demonstrate excellent team working, collaboration and partnership building skills.&nbsp; You must be comfortable working with complexity, across a diverse range of disciplines and stakeholders to creatively problem solve and deliver projects on the ground.&nbsp; You must be able to manage projects to meet demanding deadlines, lead others and galvanise support.&nbsp; You will be an engaging communicator and able to report to senior officers, boards and members, in both written and verbal form and will demonstrate strong political awareness. We are seeking a candidate who not only believes in our journey and approach but who has the passion and commitment to continue to move us forward in our ambition to be a place of innovation and impact for our citizens and communities.&nbsp; Overall, you will have a passion for creating exceptional, sustainable places for communities and will need to have the same core values and level of ambition as set out in We Make Camden and the Way We Work.&nbsp; To find out more about what it is like to work at Camden, meet some of our People by clicking&nbsp;HERE Working for Camden We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting our communities, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk. At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click&nbsp;HERE to&nbsp;see full details of our benefits. Additional information&nbsp; To view the Job Profile, please&nbsp;CLICK HERE To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrat

Camden Council

Area Regeneration Manager - Regis Road Support

<ul></ul>





To be responsible for completing a range of enhancement projects across the external communal areas of the council’s housing stock. The post holder will need to a provide a professional standard at a highly productive level, acting with minimum supervision. 
To undertake a range of works demonstrating proficient level skills and experience including carpentry (boxed planters), painting, pressure washing, window cleaning, guttering cleaning and basic grounds maintenance tasks. 
The post holder will act as first point of contact for the residents in the Neighbourhood and must ensure they deliver a customer focused service in line with best value. 
The post holder will be required to work as part of a team or individually providing services to our customers. 
Key responsibilities include: 
1. Operational 
 
 - Work in a range of housing locations throughout the borough completing specified works to a high standard of excellence (in terms of completion of jobs and with customers/clients). 
 - To deliver a consistent standard of excellence. 
 - To operate all post and service related IT hard and software. Including mobile technology to aid modern ways of working and gathering and recording data for information systems and inventories 
 - To plan, identify and allocate required materials and resources. 
 - This is a physically demanding role. The role holder will be expected to climb ladders, work at heights and in confined spaces, lift and move heavy objects, tools and materials safely and undertake other tasks as necessary for the completion of the work with a high regard to health and safety to themselves and others. 
 
2. Stakeholder Collaboration: 
 
 - To promote and deliver a customer centred service that is responsive to internal and external customer needs, and places resident and key stakeholder’s involvement at the heart of the service. 
 - Collaborate with internal colleagues, contractors &amp; external organisations to deliver enhancement initiatives. 
 
3. Health &amp; Safety: 
 
 - To ensure compliance to Health and Safety rules and regulations in all work activities, including: wearing and utilising PPE (Protective Personal Equipment), maintaining the PPE, adhering to method statements and risk assessments, and participating in the development and maintenance of Safe Systems of Work 
 - To comply with customer care guidelines and initiatives and carry out all duties in accordance with the council’s approach to public sector equality duties. To be responsive to priorities based on resident need and vulnerability and corporate policy. 
 - To participate in a CPD programme, including statutory training, to maintain and improve individual skills, expertise and knowledge.’ 
 
Contact Details - 
If you would like to know more about the role, please contact Nic Sollis on <a href="mailto:Nic.sollis@enfield.gov.uk" target="_blank">Nic.sollis@enfield.gov.uk</a> for an informal discussion. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Estate Enhancement Projects Operative

<ul></ul>





Housing and Land
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>About the team: Specialist Housing and Services</h2>
The Specialist Housing and Services (SHS) Team delivers the following areas of work:
<ul>
<li>Rough Sleeping: delivering the Mayor’s work to tackle rough sleeping in London. The team commissions a wide range of frontline services, manages a variety of different projects aimed at reducing rough sleeping and oversees the revenue element of programmes which deliver more accommodation for this group of Londoners.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/homelessness/what-mayor-doing-tackle-rough-sleeping" target="_blank">Find out more</a>.</li>
<li>Specialist and Supported Housing: managing capital investment programmes to deliver specialist and supported housing for groups of Londoners who may be marginalised by the housing market. People experiencing homelessness, survivors of domestic abuse, adults with learning disabilities and older people are just some of the groups the team supports.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/increasing-housing-supply/funding-supported-and-specialist-housing" target="_blank">Find out more</a>.</li>
<li>Housing Mobility: delivering two services which support particular groups of Londoners to move home either within or outside of London, according to their needs. The homes freed up as result of these moves are used to meet other Londoners’ housing needs, including by preventing and alleviating homelessness. Find out&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/council-and-social-housing/housing-moves" target="_blank">more</a>&nbsp;and&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/council-and-social-housing/seaside-country-homes" target="_blank">more</a>.</li>
<li>Domestic Abuse Safe Accommodation: working in partnership with the Mayor’s Office for Policing and Crime (MOPAC) to deliver the Mayor’s duties under Part 4 of the 2021 Domestic Abuse Act to support victims/survivors of domestic abuse and their children in relevant safe accommodation. This includes commissioning and grant funding a range of services and providing capital funding to deliver safe accommodation.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/domestic-abuse-safe-accommodation-and-support" target="_blank">Find out more</a>.</li>
</ul>
<h2>About the roles</h2>
The roles will support the development and delivery of housing and support-services &nbsp;in line with the strategic outcomes set out in the&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/housing-and-land-publications/mayors-rough-sleeping-plan-action-2025" target="_blank">Mayor’s Rough Sleeping Plan of Action</a>,&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/domestic-abuse-safe-accommodation-and-support" target="_blank">Domestic Abuse Safe Accommodation Strategy</a>, Housing Strategy&nbsp;and associated plans. This will include putting in place plans and partnerships to ensure the delivery of those policies, projects and programmes, and to support the Mayor in directing the use of London’s capital and revenue funding to better meet the needs of Londoners marginalised by the housing market.
The permanent post will focus on overseeing the Mayor’s capital investment programmes to deliver specialist and supported housing.
One of the 12-month FTE posts will have a specific focus on coordinating and delivering activities at a strategic level to help ensure that rough sleeping for women&nbsp;can be prevented where possible and where it occurs is rare, brief and non-recurrent. The other 12-month FTE post will have a specific focus on contract managing specialist rough sleeping services for non-UK nationals, such as immigration advice services for migrants sleeping rough, as well as other wider rough sleeping responsibilities.
What your day will look like
<ul>
<li>Driving forward projects and services to deliver on the Mayor’s priorities to tackle rough sleeping and meet the diverse housing needs of Londoners.</li>
<li>Engaging, and coordinating engagement, with central and local government partners as well as charitable partners on issues affecting people sleeping rough.</li>
<li>Monitoring the delivery of existing schemes, supporting partners to deliver projects to time and budget, closely monitoring delivery challenges and identifying lessons learned</li>
<li>Working in partnership with government bodies to advocate for and develop new funding programmes aligned to emerging needs of Londoners.</li>
<li>Collaborating with colleagues in other GLA teams on cross-cutting issues;</li>
<li>Taking part in procurement activity and overseeing the development and assessment of new schemes via the GLA’s capital and revenue funding programmes.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
The following are essential criteria for these roles:
<ul>
<li>A good understanding of issues and policy relating to specialist and&nbsp;supported housing or an equivalent social policy area;</li>
</ul>
<ul>
<li>Experience of contract monitoring for homelessness, domestic abuse, social care services or capital housing programmes;</li>
<li>Building and Managing Relationships (Level 2);</li>
<li>Planning and Organising (Level 2);</li>
<li>Problem Solving (Level 2);</li>
</ul>
Given that the fixed term roles will be supporting specialist work over a limited period, it would be advantageous if the successful candidates were able to get up to speed as quickly as possible after starting in the roles. For this reason, prior knowledge of or experience in the following areas are &nbsp;desirable (but not essential) criteria for each of the respective fixed term roles:
<ul>
<li>Women’s homelessness and rough sleeping in London.</li>
<li>Migrant homelessness and rough sleeping in London.</li>
</ul>
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>&nbsp;&nbsp;&nbsp;&nbsp;
How to apply
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential and desirable criteria outlined above in the advert.</li>
</ul>
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
If these instructions are not followed, your application may not be considered.
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring managers,&nbsp;Lidia Estevez Picon&nbsp;(for the fixed-term roles) and&nbsp;Laura Parry-Billings&nbsp;(for the permanent role), would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:lidia.estevezpicon@london.gov.uk" target="_blank">lidia.estevezpicon@london.gov.uk</a>&nbsp;and&nbsp;<a href="mailto:laura.parry-billings@london.gov.uk" target="_blank">laura.parry-billings@london.gov.uk</a>&nbsp;.
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
If you have a preference between the three roles, please set that out in your supporting statement.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment. The interview will involve questions on the criteria set out above and the assessment will be designed to assess your level of Excel and writing skills.
The interview/assessments will take place in early/mid August (exact dates TBC).
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Senior Project and Policy Officer

Job Description Homeownership Services Manager&nbsp; Starting Salary: £61,425 per annum Grade: H Permanent Contract 37 Hours per Week&nbsp; Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail, and creative industries.&nbsp;Thurrock Council’s Homeownership Service has an exciting opportunity to join an established housing department as Homeownership Services Manager. This is a management position within the Place Directorate, responsible for leading a team to deliver high-quality leasehold management, service charge setting and Right to Buy administration to support Council leaseholders while ensuring compliance with relevant housing regulations and legislation.Thurrock Council manages a diverse homeownership portfolio, consisting of leasehold, and freehold properties across the borough. This portfolio presents a unique opportunity to engage with a range of tenure types, ensuring that leaseholders and homeowners receive excellent service.This role provides a unique challenge for an initiative-taking and strategic leader with a vision for improving homeownership services. The successful candidate will be responsible for driving service improvements, ensuring financial accuracy in service charges, and maintaining strong relationships with leaseholders and key stakeholders.A key part of the role will be championing customer engagement, ensuring leaseholders are well-informed and that their voices are heard in decision-making processes. They will lead on ensuring transparency in billing, managing disputes effectively, and implementing best practices in leasehold services.We are seeking an initiative-taking individual who can self-manage their time effectively while also working collaboratively with other housing teams to enhance homeownership service delivery. You must have the ability to develop policies, manage financial risks, and support members of the homeownership team to meet targets.The successful candidate would have a strong understanding of homeownership legislation, economic management, and dispute resolution, and would be expected to hit the ground running in this role.A Disclosure and Barring Service (DBS) Check is not required for this post.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025&nbsp;</li> </ul> Interview Dates:&nbsp;To Be ConfirmedWe reserve the right to withdraw the role at any time - Candidates may be invited to interview upon submitting a complete application.&nbsp;Previous applicants need not re-apply.&nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcX1Op-u-IlFnWiNIT32IvsBW5njKKUb-5oS3cLgy6Psew?e=s2mBrA" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Homeownership Manager

<ul></ul>





First Response Officer 
We are recruiting! During 2020 we redesigned our services and teams to ensure that we deliver on our promise to create a resident centric culture with a renewed focus on supporting independence and enhancing life chances whilst continuing to deliver, safe, sustainable and quality homes for the future. 
The London Borough of Enfield is recruiting a First Response Officer for a fixed term period of up to 12 months, with the possibility of a 12 month extension, to provide excellent front line housing management services to the residents of the borough. 
Our First Response Officers are the ambassadors of the Housing Management Service and we want inspired, committed people to make a positive difference in the lives of individuals and communities across the borough. In this new and exciting role, you will be working as part of a team delivering the tenancy and property management service to over 15,000 council properties. 
You will be working in geographic patches consisting of circa 1,500 properties, and the role will be fast paced and varied, seeking to resolve low level casework at first point of contact, which will include low level anti-social behaviour. 
The role will also involve triaging higher risk cases and where required referring on to the Resident Relationship Team for more complex cases. 
Resident safety is a key part of this work, you will be conducting welfare checks with residents, creating support plans, Person Centered Risk Assessments, and Personal Evacuation plans. You will also investigate tenancy fraud and conduct regular estate and block inspections to ensure that the council continue to meet our statutory obligations, whilst improving the quality of life for our residents. 
In this role, you will be liaising directly with a wide range of stakeholders including MPs, Councillors, community groups, support services, the police, local businesses and charities. You will also be actively involved in the council’s resident engagement strategy, by leading resident focused estate walkabouts, delivering on agreed actions to transform our estates, and providing feedback to resident representatives, residents groups and ward councillors, on outcomes and resolutions to estate issues. 
To be successful in this role, you will be a resilient individual with a can-do attitude, you will have experience gained working in a similar role and a broad understanding of housing issues and estates management. You will be well organised and use to working within a target driven environment, have excellent communications skills, both written and verbal, and you must be confident working with stakeholders at all levels. 
For this role you will be required to travel between locations and be prepared to work evenings and some weekends, as and where the service demands. 
Contact Details - 
If you would like to know more about the role, please contact Clinton Knight on 0208 132 0234 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

27 Housing Jobs in Erith, UK