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<h2>About the job</h2>Salary: £51,802 - £54,924 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: PermanentAre you passionate about reducing health inequalities and making a real difference in people’s lives? We’re looking for a Senior Public Health Lead to help shape and deliver Luton’s Marmot Town approach and Health in All Policies Framework for Luton. This role will ensure health and wellbeing are considered in all key policies—such as planning, transport, and local services—to create fairer, healthier communities.As a senior manager in the Population Wellbeing Health Directorate, you will lead important public health projects, working closely with local organisations, community groups, and people with lived experience of health inequalities. You’ll make sure our services are inclusive, effective, and focused on improving health for all.You’ll also oversee large-scale contracts and service agreements, ensuring projects run smoothly and deliver real impact. Working with partners across Luton and the wider BLMK (Bedfordshire, Luton &amp; Milton Keynes) health system, you’ll influence policy and commissioning decisions to support health equity.Please note this role does not attract sponsorship.<h2>About you</h2>The Senior Public Health Lead will drive change within complex organisations and partnerships, overseeing commissioning, service management, and performance monitoring to improve health outcomes and support delivery of the Health Equity Town approach. They will lead service reviews, health needs and health impact assessments, manage and develop staff, and implement programme and project management strategies. With expertise in data analysis, they will use epidemiological and social insights to inform strategies and decision-making. The role requires strong stakeholder engagement skills to influence policy and service improvements, particularly in areas, of partnership working, negotiation and planning and transport. A commitment to continuous professional development is essential, including UKPHR registration (or willingness to achieve it within two years).<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1467333&amp;ptId=11401" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1548688&amp;ptId=11401" target="_blank">download: M5 Senior Public Health Manager - Health Equity Health in All Policies Lead JD.pdf</a></li></ul>





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Luton Borough Council

Senior Public Health Manager - Health Lead

Job Title: Head of Safeguarding (Children &amp; Families) Starting Salary: £81,803per annum per annum – pay award pending Hours: 37 hours per week Base Location: Farnham House, Stevenage with regular presence aswell as travelling across the county. Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4><h4>Inspire Change. Lead with Purpose. Transform Lives.</h4>At Hertfordshire County Council, we don’t just deliver services - we lead innovation and work together as one HCC to make a difference to the lives of our residents. As the birthplace of the nationally recognised Family Safeguarding Model and alongside our strong Families First early help offer, we are proud to be at the forefront of the national children’s social care reforms. Our commitment to children and families and excellent social work practice is unwavering, and we are now seeking a visionary and compassionate leader to join us as Head of Service for our future Family Safeguarding and Family Help services.<h4>About the role</h4>This is a pivotal leadership role with a clear mission: to support, develop and drive forward our Family Safeguarding and Family Help practice in the county, working in close collaboration with your Head of Service colleagues in the Children &amp; Families leadership team, our amazing workforce, senior leaders across the Council, and our valued partners across Hertfordshire.You will lead with heart and purpose, ensuring that our future multi-disciplinary teams continue to deliver high-quality, relationship-based Family Safeguarding practice that empowers families and protects children. As part of the national safeguarding reforms, we are currently developing proposals with our workforce and partners to expand our Family Safeguarding practice into the new Multi-Agency Child Protection and Family Help teams. Your operational knowledge and experience will be vital in supporting the workforce and maintaining excellent outcomes for children and their families through this transformation.You will also provide senior leadership in shaping and delivering our social care workforce strategy—championing the development of new social works and retention of experienced and global majority social workers, fostering a culture of inclusion, growth, and professional excellence.What you’ll bring;<ul><li>A deep understanding of the Family Safeguarding model and practice and its impact on improving outcomes for children and families.</li><li>Proven ability to lead and drive effective social work interventions that manage risk, achieve sustained change and enable more children to remain safely within their families.</li><li>A collaborative, solution-focussed and forward-thinking approach to teamwork, multi-agency working and co-production.</li><li>A passion for nurturing our dedicated and skilled workforce, developing talent and leading with empathy, clarity, and ambition.</li><li>A commitment to promoting and developing inclusive practices that recognise diversity, tackle discrimination and address disadvantage for our residents and our staff.</li></ul><h4>About you</h4>Essential:<ul><li>Qualified Social Worker registered with Social Work England.</li><li>Full UK Driving Licence and regular access to a vehicle.</li><li>Substantial experience of leading statutory Children’s Social Care Services.</li><li>Understanding of the Family Safeguarding Model and practice and the national social care reform requirements.</li><li>Experience of multi-agency and partnership working.</li><li>Proven ability to lead, motivate and develop the workforce.</li><li>Proven ability to drive safe and effective social work interventions for children and families that lead to sustained change and positive outcomes.</li><li>Proven experience of strengthening inclusive practice and tackling discrimination and the impact of this.</li></ul>Desirable:<ul><li>Experience and skills as a Head of Service in statutory Children’s Social Care Services.</li><li>Experience and knowledge of working in a large, complex and political organisation.</li><li>Experience and skills in leading workforce strategy and achieving a stable and skilled workforce.</li><li>Experience and skills in leading and supporting implementation of service-wide change.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Organisational Leadership, level LDR16 job profile. Please locate this via: Organisational LeadershipYou’ll be part of a service that is nationally recognised, values-driven, and committed to continuous improvement. You’ll work alongside passionate leaders, peers and professionals who believe in the value of social work, power of family, the strength of community, diversity, inclusion and the importance of every child’s voice.Children’s Services strategic leaders are passionate about supporting and developing you - you’ll have regular opportunities to access professional development, shape service and practice changes and lead initiatives across Children’s Services, the wider Council and the Eastern Region.We want our leaders to reflect the communities we serve and our frontline workforce and welcome interest from applicants of all backgrounds including those from global majority backgrounds.To hear more about this opportunity please contact El Mayhew (<a href="mailto:el.mayhew@hertfordshire.gov.uk" target="_blank">el.mayhew@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 7th July - Face to Face at Farnham House, Stevenage.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Head of Safeguarding (Children & Families)

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Housing Options Team Leader1 x permanent role (P01769)1 x 12 months fixed term (P01615)37 hours per week (hybrid working)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of Homelessness Prevention?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.You will have line management responsibilities for up to 8 officers, to ensure consistency of decision making, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes.You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quick response and helping colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases.We are looking for someone with:<ul>
<li>An interest in providing high quality public services to the local community</li>
<li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li>
<li>The ability to negotiate with others and find solutions to complicated situations</li>
<li>High levels of ability working with IT systems and confidence in using Microsoft software,</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you.Closing date for applications is 11 May 2025.Assessments will be held on 21 May 2025.Interviews will be held on 28 May 2025.

Welwyn Hatfield Borough Council

Housing Options Team Leader (P01769)

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Financial Processes Officer (Payroll) (P01163)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience37 hours per week (hybrid working)Are you passionate about payroll and looking to make a difference in a diverse payroll environment?We are looking for a Financial Processes Officer with expertise in payroll administration to join our team. In this role, you’ll be an integral part of ensuring our payroll processes run smoothly and efficiently.In this pivotal role, you will handle payroll transactions with precision, ensuring the seamless collection and validation of data.Your expertise will help resolve a wide range of payroll-related issues for staff through various communication channels.You will process starters, leavers and other changes on the payroll system, undertake calculations, process payrolls and third party returns and payments. You will also be responsible for resolving queries from members of staff about payroll issues.In addition to providing payroll administration support, you will be working as part of the wider finance team to deliver a broad range of financial activities relating to accounts payable, accounts receivable, payroll and banking.We are looking for someone who has<ul>
<li>Previous experience of working in payroll</li>
<li>A good working knowledge of payroll procedures and systems</li>
<li>Excellent verbal and written communication skills, with the ability to handle face-to-face and telephone queries</li>
<li>The ability to prioritise tasks to meet competing deadlines and be able to work both independently and as part of a team</li>
<li>Excellent interpersonal skills and ability to maintain confidentiality</li>
<li>The ability to provide clear guidance on payroll matters</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Closing date for applications is 13 July 2025.Remote assessments will be held on 22 July 2025.Interviews will be held 29 July 2025.

Payroll Officer (P01163)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4832/Documents_to_bring_to_Interview_updated_Jul_23.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4832/Document…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4833/Eras_aptitude_tests.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4833/Eras_apt…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4834/Hertsmere_BC_Recruiting_Manager_Quick_Guide_Jobs_Go_Public_s_ATS.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4834/Hertsmer…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4835/Interview_Assessment_Form.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4835/Intervie…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4836/Interview_Checklist_updated_28_8_24.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4836/Intervie…</a></li></ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are seeking an experienced and dynamic manager to lead our Commercial Environmental Health services at Hertsmere Borough Council. This senior role oversees a diverse portfolio including food safety, health and safety, public health and the Disabled Facilities Grants service. You will be a professionally qualified Environmental Health Practitioner with full corporate membership of the Chartered Institute of Environmental Health and experience in managing front line services.
You will drive service improvement, lead multidisciplinary teams, and play a key role in shaping policy, performance, and strategic direction within the Environmental Health, Licensing &amp; Resilience Service Group.
As a key member of the senior management team, you will be responsible for delivering high-quality, cost-effective services in line with corporate and legal objectives. This includes budget management, performance monitoring, staff development, and stakeholder engagement. The role also involves representing the council at regional forums, managing emergency planning responsibilities, and deputising for the Head of Service when required.
The post is offered on a permanent, full time basis (36 hours per week).
If you would like to have an informal chat about this opportunity, please contact Paul Sawyer, Head of Environmental Health, Licensing &amp; Resilience: <a href="mailto:paul.sawyer@hertsmere.gov.uk" target="_blank">paul.sawyer@hertsmere.gov.uk</a>.
There may be further opportunities to participate in the Department’s out-of-hours service (for additional remuneration) and the Council’s Emergency Planning responsibilities.
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Government Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave (opportunity to accrue extra work time that can be taken off later as extra leave -up to 2 days per month)</li>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
The Council operates a hybrid working system which allows some home working.
Closing date: Monday 7th July 2025, 10am 
NO AGENCIES – Direct applications only please

Hertsmere Borough Council

Environmental Health Manager (Commercial)

Job Title: Compliance Officer Starting Salary: £33,366 opportunity to progress to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/Hybrid&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Facilities Management Team support a wide range of HCC services including Libraries, Fire Stations, Day Care Centres and Main Offices in ensuring they have safe and well-maintained buildings to work in and deliver services from.&nbsp; The Compliance Team play a key role to ensure this delivery is in line with the current safety legislation and regulation.The Compliance Team work closely with the FM Helpdesk, FM Officers, wider Property Department Staff, other Service Departments and external contractors to deliver this work.<h4>About the role</h4><ul><li>Auditing and uploading servicing documents to the Corporate Property Database (CPD) including cross referencing equipment serviced</li><li>Ordering future service visits</li><li>Tracking and monitoring remedial works linked to servicing</li><li>Raising queries with Contractors</li><li>Pulling together performance information, statistics, running reports from CPD</li><li>Writing and reviewing risk assessments and method statements</li><li>Carrying out safety audits / reviews of paperwork received e.g. Fire Risk Assessments, Permit to Works</li><li>Supporting the training needs of the FM team including delivering training on use of the CPD</li><li>Managing email inboxes / enquiries</li><li>Visit sites as necessary</li><li>Support further development of CPD</li></ul><h4>About you</h4>Essential:<ul><li>Ability to work under pressure to tight deadlines</li><li>Ability to multi task, prioritise workload</li><li>IOSH Managing Safely qualification</li><li>Good understanding of Health and Safety at Work legislation</li><li>Good understanding of Health and Safety legislation related to work equipment and machinery</li><li>IT skills – ability to use databases, Microsoft applications</li><li>Good communication skills, written and verbal and confidence to deal with enquiries, queries, questions</li><li>Ability to work well in a team and independently</li><li>Ability to drive and use of a vehicle</li></ul>Desirable:<ul><li>Experience of dealing with building / equipment maintenance type work</li><li>Understanding of Compliance in building management</li><li>Willing to work towards NEBOSH General Certificate</li></ul>A fulfilling and rewarding role that positively impacts HCC staff, multiple services and service usersExcellent role for career development into Health and Safety or Facilities Management rolesWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC9 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:Louise.Sanderson@hertfordshire.gov.uk" target="_blank">Louise.Sanderson@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 7th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Compliance Officer

Job Title: Information Governance Assistant Starting Salary: £24,404 opportunity to progress to £25,584 per annum (pro rata for part time) – pay award pending Hours: 35.0 Location: Stevenage/Hybrid Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced team environment, have great administrative and customer service skills, a passion for expanding your knowledge and want to make a real difference to Hertfordshire?An exciting opportunity has arisen for an officer to work within the Information Governance Unit of Hertfordshire County Council. This post will provide a unique opportunity to gain experience in the fields of Freedom of Information (FOI), Environmental Information Regulations (EIR) and Data Protection (DP). While enabling the County Council to remain transparent and open about important decisions that are being made.Our well-established, but small team is a specialist team within Hertfordshire County Council, at the heart of the Information Governance Unit.We promote and enable access to information held by the County Council by being responsible for handling the County Councils responses to all information requests made under FOI, EIR and DP.<h4>About the role</h4>This role will be to manage the initial request and support the relevant teams in obtaining the requested information. The successful candidates role will include:<ul><li>Logging of FOI, EIR and DP requests.</li><li>Process simple requests for information.</li><li>Send reminders for outstanding information.</li><li>Produce stats.</li><li>Allocation of request to the correct Practitioners.</li></ul> <h4>About you</h4>As a confident communicator, you will be required to build strong working relationships with all staff. Encourage a culture of openness and facilitating access to, and provision of, official information is essential to this role. Skills that are essentials for this role include:Essential:<ul><li>Excellent communication skills, both verbal and written.</li><li>Microsoft Office skills, such as Outlook, Word, Excel, Teams.</li><li>Ability to meet deadlines/KPI’s and work under pressure.</li></ul>Desirable:<ul><li>A background in / understanding of Information Governance.</li></ul>This role makes a real difference to residents of Hertfordshire and members of the public from much wider areas. If this sounds like the opportunity for you, would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP5 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Michael Warby,01992 555841 or Toby LeSage , <a href="mailto:toby.lesgae@hertfordshire.gov.uk" target="_blank">toby.lesgae@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 7th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Information Governance Assistant

Job Title: Assistant Customer Service Supervisor - Abbots Langley Starting Salary: £24,790 opportunity to progress to £27,269 pa (pro-rata for part-time) pay award pending Hours: 18.0 Location: Abbots Langley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager.You will be working alongside the Library Manager and with the team of 5 Library Assistants to deliver engaging and inspiring events to support our local community.You will be required to liaise with teams across libraries and Librarians to develop new ideas for events within our libraries.<h4>About the role</h4>To support the delivery of the Inspiring Libraries 10-year strategy.You will have the skills and abilities to support the Library Manager to actively supervise the team at Abbots Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health &amp; Safety as well as act as the senior on duty as and when required.You will have the ability to compile, maintain and provide effective returns for monthly statistical information.You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required.<h4>About you</h4>Essential <ul><li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li><li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data and have an ability to support others in using technology.</li></ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries</li></ul>Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives.This job role is within the Community Services, level COM6 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Ingrid Allen, Library Manager on 0300 123 4049 for an informal discussion about the role.Interview Date: 8th July 2025Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Abbots Langley - Assistant Customer Service Supervisor 18 hours.pdf</li></ul> 





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Assistant Customer Service Supervisor - Abbots Langley

<h2>About the job</h2>Salary: £26,409 - £28,624 a year Hours per week: 37 Contract type: PermanentDo you enjoy working outside with minimal supervision, but as part of a team?We wish to strengthen our dynamic team of Civil Enforcement Officers serving the local community. You will be required to patrol and monitor all parking restrictions both on and off street ensuring adherence to all parking regulations in accordance with the Council’s parking policies and procedures.You should have excellent customer care experience, be confident, willing to assist and advise the public on all parking matters. You should also be able to demonstrate an ability to deal with people in difficult situations and be able to record written evidence in a pocket book that is legible.Working outside in all weathers, on your feet or in a mobile patrol, you will have legible handwriting and a full manual driving license would also be helpful.Hours of work are defined by management but will be shifts between 7am and 9pm. We are also very happy to discuss other flexible working arrangements.Please note this role does not attract sponsorship.<h2>About you</h2>You'll have knowledge of Customer Care Principals, Basic knowledge of Parking legislation or NVQ 2 Parking Control or equivalent in-depth experience.If you’re an experienced and collaborative individual, you could help to drive the Council’s vision by liaising with stakeholders, and contribute to the achievement of the wider aims and operational objectives and future state. We look forward to receiving your application.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540638&amp;ptId=11391" target="_blank">download: Luton Values Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540643&amp;ptId=11391" target="_blank">download: Civil Enforcement Officer (CEO) JD .pdf</a></li></ul>





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Civil Enforcement Officer

<h2>About the job</h2>Salary: £58,507 - £61,745 a year pro rata plus £3,203 car benefit allowance Hours per week: 37 Contract type: Fixed Term until 31st March 2026This position is available as a secondment opportunity for 1 year. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.We are seeking a dynamic and experienced professional to join our leadership team as the Deputy Head of Service for Children with Disabilities.The Children with Disabilities (CWD) service offers a comprehensive service to children with significant learning disabilities, physical disabilities and life limiting health conditions. The Deputy Head of Service for Children’s with Disabilities is a key leader responsible for coordinating multi-agency services to protect and promote the wellbeing of disabled children.We put children, young people and their families at the heart of everything we do.In this strategic role, you’ll be responsible for the development, management, and operational delivery of key Children’s Services and Statutory Social Work interventions. You’ll provide vital support to a team of managers, working alongside the Head of Service to ensure the delivery of services that achieve the best possible outcomes for children, young people, and families.You’ll help set the strategic direction of the service, delivering on the Council’s vision and values while implementing evidence-based practices and reflecting current good practice. This role also involves promoting the professional development of staff and creating a sustainable, effective workforce to meet the needs of the most vulnerable in our communities.You’ll have the authority to make critical decisions within statutory and legal frameworks, ensuring a robust response to the needs of children and families. As part of your remit, you will assist the Head of Service in achieving the Council’s strategic objectives and play a pivotal role in improving service delivery through effective performance management and problem-solving.Key Responsibilities:- Collaborate with the Head of Service to set strategic direction and ensure effective performance management across services.- Implement evidence-based practices that reflect research and current good practices in service delivery.- Promote the professional development of all staff, fostering a culture of learning and growth.- Make decisions in line with statutory regulations and ensure positive outcomes for children, young people, and families.- Support in the resolution of complex problems, ensuring vulnerable children and young people receive timely, appropriate, and proportionate responses.- Lead the coordination of service delivery to meet the needs of children, young people, and families across diverse settings.Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for a strategic and hands-on leader with a proven track record of delivering impactful services. As the successful candidate, you will have:- Substantial experience in a senior leadership role, having led and developed services in partnership with multi-agency groups across public and voluntary sectors.- Proven ability to lead, manage, and motivate teams, ensuring effective performance management aligned with organisational objectives.- Strong collaboration skills with the ability to work effectively across a wide range of stakeholders in a political context, managing complex issues and planning service delivery.- Excellent communication and interpersonal skills, enabling you to develop professional working relationships at all levels, with strong influencing, negotiation, and accountability abilities.- Experience in managing significant budgets and diverse funding streams, ensuring efficient use of resources to meet service objectives.- In-depth knowledge of key policies impacting children and young people, particularly in safeguarding, health &amp; safety, and urban multicultural environments.- Professional qualifications in social work and management (or equivalent experience), backed by substantial relevant experience, training, and competence.This role is pivotal to ensuring the success of Children’s Services, and we are looking for a dedicated leader to help shape the future of the service. If you are ready to make a meaningful impact, we encourage you to apply!<h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1500739&amp;ptId=11393" target="_blank">download: Deputy Head Of Service Children WIth Disabilities - JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1500740&amp;ptId=11393" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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114 Jobs in Letchworth Garden City, UK