{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":true,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730959842510,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"600a03de-5e2b-41d6-a08a-5a6fc562f35f","title":"Revenue and Benefits Administration Support Assistant","employer":"Wychavon District Council","department":"","location":"Pershore","locationType":3,"description":"<p><strong>Revenue and Benefits Administration Support Assistant</strong></p><p><strong><span>37 Hours per week (</span>Two posts available)</strong></p><p><strong><span>Permanent contract -</span></strong><strong>£24,790 - £25,183 per annum</strong></p><p>If you are looking for an exciting career opportunity in 2024, come and join our Revenues and Benefits team as an Administration Support Assistant.</p><p>We are looking for an ambitious, enthusiastic and reliable person who would like to develop their skills in this area.</p><p>Working within our Control Team you will have the key role of ensuring the timely and accurate recording of our inbound mail and associated tasks.</p><p>You will be able to demonstrate the ability to work on your own initiative and to work with others as appropriate.</p><p>The successful candidates will:</p><ul>\n<li>Assist with the incoming and outgoing post including;</li>\n<li>Be responsible for post opening and distribution.</li>\n<li>Carry out scanning and indexing of incoming post</li>\n<li>Monitor and index any incoming emails imported into the database that cannot be auto indexed.</li>\n<li>Download and index documents from third parties into our database</li>\n<li>Monitor incoming electronic claim forms and index into our database</li>\n<li>To ensure a full working knowledge of relevant legislation, General data protection</li>\n</ul><p><strong><span>What we can offer</span></strong><strong></strong></p><p>Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:</p><ul>\n<li>Excellent pension scheme with employer contributions</li>\n<li>Generous annual leave entitlement with options to purchase additional annual leave</li>\n<li>Committed training programme and development opportunities</li>\n<li>Onsite nursery with 20% staff discount</li>\n<li>Payment of fees for professional membership of the Association of Electoral Administrators</li>\n<li>Discounted Gym and swim membership</li>\n<li>Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services</li>\n<li>Cycle to Work scheme</li>\n<li>Employee Discounts with a range of companies including EE and the Kaarp discount scheme.</li>\n</ul><p>We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.</p><p>To discuss the post or for further information, please call Nicky Andrews on 01386 565247</p><p><strong>Closing date: 17 November 2024</strong></p><p><strong>Interview date: 22 November 2024</strong></p><p><strong><span></span></strong><em>Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.</em></p>","shortDescription":"","salaryDescription":"£24,790 - £25,183 per annum","publishDate":"2024-11-05T12:38:46.000Z","expirationDate":"2024-11-17T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b95ca148-d46d-4e18-8030-0e05d0fc00dc.png","score":1,"featured":false,"enhanced":false},{"id":"fde8fdc1-3a4d-43dd-8112-db359c83cd5c","title":"Benefits Officer","employer":"Reigate & Banstead Borough Council","department":"","location":"Town Hall, Reigate","locationType":2,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Job Title:</strong> Benefits Officer<br class=\"customHTML\"><strong class=\"customHTML\">Location of work:</strong> Town Hall and hybrid working (Home-working)<br class=\"customHTML\"><strong class=\"customHTML\">Salary:</strong> £28,023 - £35,724 <br class=\"customHTML\"><strong class=\"customHTML\">Basis:</strong> Permanent - Full time</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">About the Role</strong></p>\n<p class=\"customHTML\">Are you an experienced Benefit Officer? if the answer is yes why not come and join us? <br class=\"customHTML\">Are you ready for a new opportunity in a fast developing, forward thinking, ambitious, and commercially focussed organisation?</p>\n<p class=\"customHTML\">Demonstrating that you are an innovative, supportive, proactive, positive, and flexible person, you will be able to contribute towards our financial self-sufficiency.</p>\n<p class=\"customHTML\">Our flexible working options (including home working) and technology are fundamental in supporting you to be most at your most creative, and productive.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Person</strong> <br class=\"customHTML\">•We are looking for an experienced Benefit Officer who can hit the ground running.<br class=\"customHTML\">•Who is a dedicated team player and has the ability to assess all Housing Benefit and Council Tax Reduction claims. <br class=\"customHTML\">•Has great communication skills both written and verbal.<br class=\"customHTML\">•Can efficiently prioritise workloads and has a flexible approach.<br class=\"customHTML\">•Has experience with Benefits systems preferably NEC.</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">Staff Benefits</strong><br class=\"customHTML\">In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.</p>\n<p class=\"customHTML\">We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Additional Information</strong><br class=\"customHTML\">For an informal discussion about the role, please call Lyn Pigram Senior Benefits Officer on 01737 276492.</p>\n<p class=\"customHTML\">We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Closing date:</strong> 20 November 2024<br class=\"customHTML\"><strong class=\"customHTML\">Interview date:</strong> 25 November 2024 and AM 26 November 2024.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Values and Behaviours</strong><br class=\"customHTML\">Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.</p>\n<p class=\"customHTML\">See '<a href=\"https://www.reigate-banstead.gov.uk/working-here\">Who we are</a>' as a council, to find out more about us.</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><br></p>","shortDescription":"","salaryDescription":"£28,023 - £35,724 (depending on experience)","publishDate":"2024-11-04T15:28:00.000Z","expirationDate":"2024-11-20T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/afc9239d-3fc2-41d4-a35a-d04cf94ececb.png","score":1,"featured":false,"enhanced":false},{"id":"49d91998-6aeb-4b9e-b041-fa0808c41e6a","title":"Benefits Officer","employer":"Lancaster City Council","department":"","location":"Preston City Council, Lancaster District","locationType":3,"description":"<p><strong>Please note this is a Preston City Council vacancy based in Lancaster.</strong></p>\n<p>Due to the needs of the Shared Service, opportunities have arisen to recruit a Benefits Officer posts in the Benefits team on a permanent basis. It is also expected that the post holder will also assist with Council Tax administration matters.</p>\n<p>Duties include: </p>\n<ul>\n<li>Administrative matters in relation to Universal Credit</li>\n<li>Processing of benefit claims in accordance with Housing Benefit regulations and Council Tax Support rules, ensuring claims are processed accurately and paid promptly.</li>\n<li>Administering correspondence relating to Council Tax billing, including registration, changes of occupation, discounts, and exemptions.</li>\n<li>Communicate with customers, their representatives, other organisations, and professional bodies, including services within the Council on matters concerning the assessment of entitlement to benefit</li>\n<li>Check and verify all information given by customers and/or obtained from other sources, in accordance with the requirements of locally set standards of verification, ensuring that the gateway to benefit is secure by reducing the instances of fraud and error.</li>\n</ul>\n<p>We are looking for enthusiastic, self-motivated applicants with a working knowledge of Benefits and Council Tax and an eye for detail. The work is challenging and therefore the ability to work under pressure to meet deadlines is essential. </p>\n<p>Applications will be considered from applicants wishing to work less than full time hours. Hybrid working is available.</p>\n<p>As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 25 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, payment of professional fees, discounted parking, cycle to work scheme and discounted bus and rail fares.</p>\n<p><strong>To apply, please visit: https://jobs.preston.gov.uk/Vacancy.aspx?ref=CORV05041-R</strong></p>","shortDescription":"","salaryDescription":"£24,702 to £25,979 per annum","publishDate":"2024-11-04T14:16:00.000Z","expirationDate":"2024-12-02T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/04528a03-dd7a-492a-a348-b5ad36a2219a.png","score":1,"featured":false,"enhanced":false},{"id":"0b9459ce-6769-4376-9aaa-e217a4b68280","title":"Utilities Officer","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – Utilities Officer (1 year fixed term contract)</strong></p>\n<p>As Utilities Officer<strong> </strong>you will work closely with and support the Utilities Manager in delivering a high-quality utilities and council tax management service to our organisation.<em> Y</em>ou will challenge invoices and bills that you do not think are accurate, resolve associated queries and orchestrate the timely and accurate processing of invoices and bills. This is a great opportunity to take ownership of specific projects which support effective utilities management.</p>\n<p><strong>What you’ll do</strong></p>\n<p>You will:</p>\n<ul>\n<li>Develop and maintain site databases for contract management and oversee accounting for Combined Heat and Power plants.</li>\n<li>Act as the main contact for the Utilities team, supporting annual utilities tariff calculations and new development processes.</li>\n<li>Prepare monitoring reports to ensure supplier billing aligns with usage and meter readings, and process payments for utilities and council tax.</li>\n<li>Review consolidated invoices for errors and collaborate with colleagues to ensure uninterrupted utility supplies and resolve issues.</li>\n<li>Respond to queries regarding communal utilities, liaise with suppliers for management information, and monitor utilities and council tax performance.</li>\n<li>Address legacy issues to maximise income, stay updated on utilities legislation, and provide technical advice and training to key stakeholders.</li>\n</ul>\n<p><strong>Skills and experience we'd like you to have</strong></p>\n<p>We’re looking for someone who:</p>\n<p> </p>\n<ul>\n<li>is able to demonstrate accurate record keeping and reporting including data extract, analysis and the ability to draw conclusions and devise crosschecks</li>\n<li>has experience in a busy environment working to tight deadlines.</li>\n<li>is able to work on own initiative.</li>\n<li>is technically proficient in Microsoft Word and Excel and use of formulas</li>\n<li>is a confident communicator across all channels and have experience of responding to queries. </li>\n<li>has experience of maintaining successful partnerships; working in either a customer-facing and/or supplier-facing role with problem-resolution duties.</li>\n</ul>\n<p> </p>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the requirements for the role of Utilities Officer.</p>\n<p><strong>Closing date for applications: 7 November 2024</strong></p>\n<p><strong>Interviews will be held: 14 November 2024</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</em></p>\n<p> </p>","shortDescription":"","salaryDescription":"£30,737pa","publishDate":"2024-10-29T15:31:00.000Z","expirationDate":"2024-11-07T15:31:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53c6629e-7a04-460c-8fdb-fee8b093fc43.png","score":1,"featured":false,"enhanced":false},{"id":"f55f6c78-1a4c-4a70-908a-1e254f39bb1c","title":"Home Ownership Manager","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p> </p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p> </p>\n<p><strong>The role – Home Ownership Manager</strong></p>\n<p>Reporting into the Home Ownership Team Manager, this role will manage our portfolio of Homeowners across London and Hertfordshire.</p>\n<p>You will manage a number of Homeownership functions including, solicitors enquiries, lease extensions and section 20 consultations.</p>\n<p>You will also be responsible for completing Estate Inspections and troubleshooting any issues that arise across your portfolio.</p>\n<p> </p>\n<p><strong>What you’ll do</strong></p>\n<ul>\n<li>You will manage a portfolio of properties across your patch and be responsible for all Homeownership functions. (Lease extensions, solicitors enquiries §ion 20 consultations)</li>\n<li>Completing Estate Walkabouts on a quarterly basis with some of our residents</li>\n<li>Managing Anti-social behaviour</li>\n<li>Be the champion for the customer</li>\n<li>Manage our third party relationships (Managing Agents)</li>\n</ul>\n<p> </p>\n<p><strong>What you’ll need</strong></p>\n<ul>\n<li>We’re looking for someone who has previous experience within a similar role</li>\n<li>Solution focused with a can-do attitude</li>\n<li>Ability to multitask and manage conflicting deadlines</li>\n<li>Problem solves</li>\n<li>Committed to providing a good service</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our core values are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p> </p>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>Competitive salary of £39,238pa - £44,547pa</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p><br>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p> </p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Home Ownership Manager outlined above.</p>\n<p><strong>Closing date for applications 15 November 2024</strong></p>\n<p> </p>\n<p>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</p>","shortDescription":"","salaryDescription":"£39,238pa - £44,547pa","publishDate":"2024-10-29T15:29:00.000Z","expirationDate":"2024-11-15T15:28:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e334219e-e4c0-4f3f-92c6-49e2c0ba959b.png","score":1,"featured":false,"enhanced":false},{"id":"eff186c6-cc3f-4716-a4e1-7a56b1096dc8","title":"Local Taxation Inspector","employer":"Wyre Council","department":"","location":"Civic Centre","locationType":2,"description":"<p>We are looking to recruit a Local Taxation Inspector to join our Revenues team. The successful applicant will join a team engaged in the administration of Council Tax and Business Rates. The duties will include the inspection of newly built, altered, and empty properties and obtaining information to enable the correct billing of council tax or business rates.</p>\n<p>We are looking for an enthusiastic, self-motivated person with the ability to work alone and manage their own workload to meet deadlines. A working knowledge of revenues, together with good communication skills and a customer care attitude is essential, whilst knowledge of the demographic and geographical area is desirable. </p>\n<p>The successful candidate will have excellent communication skills and must have the ability to handle sensitive issues in a professional and courteous manner. The successful candidate must also be computer literate and have the ability to use a variety of computer software systems including Microsoft Office. They must have a full UK driving licence and have use of a car.</p>\n<p>For an informal discussion about the post, contact Andrew Robinson, Revenues Manager on 01253 887536.</p>\n<p>To apply online and for more information about this vacancy, please visit our website <a href=\"http://www.wyre.gov.uk\">www.wyre.gov.uk</a></p>\n<p><strong>Closing Date: 10 November 2024</strong></p>","shortDescription":"","salaryDescription":"£29,093 - £31,067","publishDate":"2024-10-24T12:55:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/889e5b05-a98b-4c08-861e-1c1277b1ef6b.jpg","score":1,"featured":false,"enhanced":false},{"id":"1e371bd1-5996-476e-a47e-f86a0dcce8a8","title":"Debt Advisor Officer","employer":"Wokingham Borough Council","department":"","location":"Wokingham Borough Council","locationType":3,"description":"<p>We have an excellent opportunity available for a Debt Advisor Officer to join our proactive Revenues Team on a 2-year fixed term contract. This is an exciting brand-new role to Wokingham Borough Council working alongside with the Debt Prevention Group.</p>\n<p>As Debt Advisor Officer, you will work together with residents to identify opportunities that support financial stability, which will help to shape future service options. The team supports residents facing financial challenges related to debt, with the aim of providing early help to prevent hardship and homelessness whilst supporting a sustainable financial future for those individuals and families.</p>\n<p>This role will support the Recovery, Tenancy Sustainment, Welfare Support and other services around the Council that recover debt to maximise income, reduce expenditure and prioritise debts to prevent homelessness.</p>\n<p><strong>Benefits:</strong></p>\n<p>Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, a generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service), plus Bank Holidays, an local government pension scheme, a range of local and lifestyle discounts, access to a free onsite gym (based at Shute End Office), salary sacrifice car and bike schemes, an employee assistance programme, including a 24/7 wellbeing support line, learning and development opportunities and so much more!</p>\n<p><strong>Key responsibilities:</strong></p>\n<ul>\n<li>Provide debt counselling and welfare advice to residents, ensuring compliance with legal guidelines and council procedures.</li>\n<li>Conduct financial assessments, prepare financial statements, and negotiate arrears agreements with creditors to prevent homelessness.</li>\n<li>Support residents with welfare benefits claims, staying informed about relevant legislation and best practices.</li>\n<li>Liaise with internal teams, including Housing, Recovery, and Community Engagement, to ensure holistic support for residents.</li>\n<li>Offer guidance on managing expenses, employment and training options, and other housing solutions to promote financial stability.</li>\n<li>Promote awareness of welfare benefits and collect data to identify trends in resident debt, contributing to future service planning.</li>\n</ul>\n<p><strong>Candidate requirements:</strong></p>\n<ul>\n<li>Educated to Good GCSE standard (5 Grades A -C or equivalent)</li>\n<li>Knowledge of welfare benefits and debt counselling practices.</li>\n<li>Strong communication skills with the ability to handle sensitive situations.</li>\n<li>Ability to conduct detailed financial assessments and negotiate realistic arrears agreements.</li>\n<li>Proficiency in data analysis to identify patterns in resident hardship and inform future initiatives and strategies.</li>\n<li>Confident in working across services and external agencies to coordinate comprehensive support for residents.</li>\n</ul>\n<p><strong>Our Area</strong></p>\n<p>Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. </p>\n<p>We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. </p>\n<p>If you are interested and would like to discuss this opportunity further, please contact Becky Mortimer-Browne 0118 237 8796 & Matt Hughes 0118 237 8800 </p>\n<p><strong>Closing date:</strong> Sunday 24th November 2024, 11pm</p>\n<p><strong>Interview date:</strong> TBC</p>\n<p>If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.</p>\n<p>Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.</p>\n<p>Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.</p>\n<p>Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.</p>\n<p>Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.</p>\n<p>Wokingham is an equal opportunities employer. </p>","shortDescription":"","salaryDescription":"£30,559 - £34,314 Per Annum, Plus Benefits","publishDate":"2024-10-21T09:00:00.000Z","expirationDate":"2024-11-24T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fc14d33c-26f7-4fc3-b042-92ffccb10a35.png","score":1,"featured":false,"enhanced":false},{"id":"61986e12-85bc-4b42-8877-72f08005971c","title":"Caseworker - Revenue and Benefits","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\n<p>We are looking for a pro-active, motivated and confident individual who is seeking a career within a busy and fast paced environment. We offer a friendly and supportive working environment and highly value our people.</p>\n</div>\n<h2 class=\"item0\">Job Profile</h2>\n<p> <strong>Role Purpose:</strong></p>\n<p>The role is primarily working in Business Rates, with knowledge in Council Tax and Benefits as secondary knowledge areas.</p>\n<p>The post holder will support the Case Team Leader for the Revenues and Benefits team to ensure work processes, standards and compliance are completed efficiently and effectively and continuously improved. </p>\n<p>The post holder will need to manage cases allocated on workflow and ensure cases are resolved as quickly and efficiently as possible. The post holder will be required to undertake some training and support as identified.</p>\n<p>Applicants will need the ability to analyse information, plan, monitor and use their own initiative, and most importantly be customer focused at all times. </p>\n<p>In return we offer an annual leave entitlement of 22 days, access to our flexible working scheme, pension scheme and pleasant working environment near to the town centre.</p>\n<p>This role is classed as Agile. Office working will be needed full time during the training period, but once training has progressed successfully, the successful candidate will be able to work from home part of the working week on a rota basis with colleagues. Our usual office/home working split is 50/50 for all caseworkers.</p>\n<p>This role attracts a salary between £26,633 – 28,724. Offers are usually made at the lower end of the salary band allowing for progression. </p>\n<p>The role does not provide parking. </p>\n<p><strong>Essential criteria:</strong></p>\n<ul>\n<li>A proactive approach, with strong administrative skills. </li>\n<li>Excellent interpersonal skills and confidence in dealing with people of different social, economic, and professional backgrounds.</li>\n<li>Conscientious attitude and attention to detail.</li>\n<li>A good standard of numeracy and literacy.</li>\n<li>IT skills are essential.</li>\n<li>Ability to work as part of a team.</li>\n<li>Good organisational skills with the ability to take the initiative. You must be a quick learner.</li>\n</ul>\n<p><strong>Desirable:</strong></p>\n<ul>\n<li>Candidates with administrative experience in Local Government.</li>\n<li>Knowledge of Civica would be an advantage.</li>\n<li>A working knowledge of Business Rates</li>\n</ul>\n<p>If you are interested in this busy and varied role, please apply online. </p>\n<p><strong>Closing date for applications</strong>: 10<sup>th</sup> November 2024</p>\n<p><strong>Interviews W/C: </strong>18<sup>th</sup> November 2024</p>\n<p>For an informal chat about the role, please contact Carene Alexander (Case Team Leader Revenues and Benefits) on <strong>01483 444879</strong></p>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£28,633 - £28,724","publishDate":"2024-10-17T14:17:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4b75880b-e261-41fb-b788-0d22443538b3.jpg","score":1,"featured":false,"enhanced":false},{"id":"6080a500-2f9c-402b-8d53-71b31686839d","title":"Benefits Officer","employer":"Knowsley Council","department":"","location":"Nutgrove Villa, Westmorland Road, Huyton , Knowsley , L36 6GA","locationType":2,"description":"<p>Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.</p>\n<p>The Benefits Service is part of Exchequer Services and are situated in Nutgrove Villa, Huyton. The Team works flexibly between 7am and 7pm with a combination of office based and home working.</p>\n<p>We are looking to recruit two experienced Benefits Officers to join our committed and friendly assessment team on a full time, permanent basis.<strong> </strong>You will process Housing Benefit and Council Tax Reduction Claims as well as Discretionary Housing Applications. You will also review existing claims to identify changes.</p>\n<p>Claims are verified in several ways including customer contact and accessing DWP systems, so you must have excellent communication skills both verbally and written.</p>\n<p>You must demonstrate a good level of literacy and numeracy skills and will be encouraged to work towards a suitable qualification eg NVQ Level 3 Management, IRRV, IRRV Tech etc.</p>\n<p>At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.</p>\n<p>We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.</p>\n<p>At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact Carmel Moore on 0151 443 4044 or Donna Wilkinson on 0151 443 5877.</p>\n<p>Interviews to be held week commencing 18 November 2024 </p>\n<p> </p>","shortDescription":"","salaryDescription":"£31,067 - £32,654 per annum","publishDate":"2024-10-15T14:40:00.000Z","expirationDate":"2024-11-08T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/76710431-5a1b-4f8a-a2d6-ece1f9a46d8f.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":9,"page":1,"pageSize":20,"facets":{"WorkingPatterns":{"1":9,"7":2},"ContractType":{"1":7,"2":2},"LocationType":{"2":5,"3":4},"EmployerType":{"local government":7,"social housing":2},"PublishDate":{"1":0,"2":3,"3":3,"4":6,"5":9},"JobTypes":{"benefits and revenues":9,"finance":1,"housing":2,"social care":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":null,"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1730959842574,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,null,null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["benefits and revenues"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,null,null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"benefits and revenues\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Benefits and Revenues","slug":"benefits-and-revenues"}],"dataUpdateCount":1,"dataUpdatedAt":1730959842535,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","benefits and revenues"],"queryHash":"[\"jobTypesAutocomplete\",\"benefits and revenues\"]"}]}
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