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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2750/Housing_Standards_Officer_June_2025_JD.pdf" target="_blank">Housing_Standards_Officer_June_2025_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2751/Housing_Standards_Officer_June_2025.pdf" target="_blank">Housing_Standards_Officer_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




<h1>Housing Standards Officer</h1>




Housing Standards Officer
Permanent Contract
18 hours per week
Work Base: Buxton and Leek
£30,024- £32,061 per annum pro rata
High Peak and Staffordshire Moorlands District Councils is a mixed urban/rural area. It is ideally situated with a wide variety of sporting and recreational facilities locally and is in easy reach of the Peak District National Park.
We are looking for an enthusiastic and highly motivated person to join our private sector housing team and contribute to improving the standards in the private rented sector.
You will have excellent communication skills, experience of dealing with housing disrepair and a can-do approach to varying workload. A qualification in housing is essential/desirable.
In return, we can offer flexible working arrangements, a great office location and excellent terms and conditions. &nbsp;&nbsp;We can also offer great self-development and career opportunities.
For an informal discussion regarding this job please contact:
Alicia Patterson, Head of Service (Environmental Health &amp; Licensing)<a href="mailto:alicia.patterson@staffsmoorlands.gov.uk" target="_blank">alicia.patterson@staffsmoorlands.gov.uk</a>
Closing date: Midday 10th September 2025
Interview date to be confirmed

Housing Standards Officer

<ul><li>Reference: ES82 </li><li>Division: Strategic Housing </li><li>Salary: £32,287.00 - £38,133.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 21 August 2025 </li><li>Interview date:12 September 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 03 September 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are currently seeking an Assessment Officer to join the Housing Options team on a 12-month fixed term contract to backfill for an internal secondment.Our Assessment Officers provide the initial assessment service for customers approaching the council who may be threatened with homelessness or who may be already homeless. The Assessment Service also provides an early intervention service for those customers who require housing advice and assistance at an early stage. The Assessment Service is part of the Housing Options Team who work together to prevent and relieve homelessness.&nbsp; We are looking for a confident person with exceptional customer service skills to communicate clearly and effectively with customers, landlords, accommodation providers, partner organisations and other professionals both face to face, by telephone and by email. With the ability to clearly explain to customers the type of help the council is likely to be able to provide and to understand what this will look and feel like and help manage their expectations where required.You will need to be efficient and effective in extracting and recording relevant information from customers to be able to understand the issues and assess the urgency of their enquiry. You will need to ensure customers are clear on the next steps that they and the council will need to take and when this will happen. Competent IT and administration skills are essential.You will need to assess and prioritise customer appointments from completed application forms, which you will be managing as part of a team, being able to recognise the urgency of situations and communicating with other colleagues and professionals where appropriate.During that assessment appointment, you will determine housing and support needs of customers. You will also support customers through early intervention work and hold a caseload of early intervention and triage cases. The Assessment Officers also trigger any statutory duties owed to a customer where appropriate, working closely with their housing options colleagues to progress casework.Preference will be given to candidates with a current working knowledge of relevant legislation and the various voluntary and statutory organisations locally and nationally that can assist the council in the prevention and relief of homelessness.We are looking for a candidate who is an active listener who can work independently and use their own initiative within a wider team environment and be calm and resilient when dealing with challenging situations. Whilst previous experience of front line interviewing within a demanding service is desirable, full training will be provided to the right candidate who can demonstrate the qualities and skills required for this role, in the absence of any experienced applicants.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>Fixed term contract for 12 months.37 hours per week including flexi time system.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:sarah.bloom@crawley.gov.uk" target="_blank">sarah.bloom@crawley.gov.uk</a>, or call on 01293 438586.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/assessment-officer-job-description_3.pdf"> Assessment Officer job description (PDF, 150.79 KB) </a></li></ul>





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Crawley Borough Council

Assessment Officer

<h2>About the job</h2>Salary: £33,143 – £36,363 a year pro rata Hours per week: 37 Contract type: Fixed Term/ Secondment for 24 monthsThis is a hands-on, varied role where no two days are quite the same. You’ll be working on the frontline of housing services, supporting vulnerable individuals and families who are often facing difficult and complex circumstances. From assessing housing needs and managing temporary accommodation to liaising with partner agencies and recommending suitable pathways for those experiencing homelessness, your work will be both challenging and deeply rewarding. You’ll be part of a collaborative team working towards clear goals, but you’ll also be trusted to take the initiative and manage your own workload. Whether you're reviewing a suitability assessment or responding to urgent cases, your ability to stay calm under pressure and deliver solutions will be key.Please note this role does not attract sponsorship.&nbsp;If you are a current LBC employee, this position is available to you as a secondment opportunity for up to 24 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.<h2>About you</h2>You bring real experience of working in a busy and demanding environment, where teamwork and clear communication are essential. Ideally, you’ll have worked in a frontline housing or social care setting, with direct experience supporting vulnerable people and families.You’re great at building relationships, whether that’s with external partners, service users, or your colleagues. You know how to listen, negotiate, and problem-solve under pressure. Your written and verbal communication skills are strong—you’re confident explaining information clearly, preparing reports, and handling sensitive situations with empathy and professionalism.You’ll need to be well organised, able to juggle competing demands, and comfortable using IT systems like Word, Excel, and databases. If you’ve worked in housing allocations or temporary accommodation before, that’s a bonus—but just as important is your willingness to learn and contribute to the team.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1557057&amp;ptId=11712" target="_blank">download: TA Temp Accom Allocations Lettings Officer JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1557058&amp;ptId=11712" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Allocations Officer

Job Description Job Title:&nbsp;Housing Registrations Officer Salary:&nbsp;£29,253– £32,736&nbsp;per annum Grade:&nbsp;C&nbsp; Contract Type:&nbsp;Fixed Term/Internal Secondment - 12 Months maternity cover&nbsp; Working Hours: 37 hours per week&nbsp;&nbsp; We are seeking a dedicated Housing Registrations Officer to join our Allocations Team. &nbsp;In this role, you will be responsible for assessing housing applications in line with policy to ensure eligibility and housing need. &nbsp;You will provide clear advice and guidance to residents navigating the housing register.&nbsp; Attention to detail, strong communication skills and the ability to work effectively as part of a team are essential. The successful candidate will be confident in updating internal systems and handling sensitive casework with accuracy and care. &nbsp;Experience using Objective and NEC Housing Management Systems is desirable. Due to the nature of this role, the ideal candidate will have an understanding of housing legislation, particularly in relation to our Allocations policy and eligibility criteria. &nbsp;This is a fast-paced environment that requires resilience, organisation, and solution-focused approach. DBS Check: A Basic Disclosure and Barring Service (DBS) check is required. To have an informal discussion about this role, please contact Samantha Hill –&nbsp;<a href="mailto:sphill@thurrock.gov.uk" target="_blank">sphill@thurrock.gov.uk</a>&nbsp; Closing Dates:&nbsp; Redeployment Only: 21st August 2025 Internal &amp; External Applications: 31st August 2025 Interview Date:&nbsp;To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Samantha Hill - email <a href="mailto:sphill@thurrock.gov.uk" target="_blank">sphill@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EdAUjgAeUWhDg3WvHFsJoUEBmxVXofuSc6raIR0t4vBZUw?e=UfHxb2" target="_blank">Download Job Profile (PDF Document)</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Housing Registration Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council,&nbsp;embedding a new structure, this is a great time to join us as we develop staff and shape the way we work in&nbsp;Homelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Interviews are proposed to be held on the 4th September 2025<h2>Additional information</h2>Candidates would have a minimum of two years relevant work experience in a customer focused environment with an ability to work at a fast pace, demonstrating excellent verbal and written communication. You will be a skilled negotiator with an ability to problem solve, prioritise your own workload and make effective contributions to an incredible team. The successful candidate will be resilient, a self-starter and able to make sound decisions.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Temporary Accommodation Officer

<ul><li>Reference: EC102 </li><li>Division: Crawley Homes </li><li>Salary: £42,851.00 - £49,841.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 20 August 2025 </li><li>Interview date:26 September 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: I - J </li><li>Working hours: 37 per week </li><li>Closing date: 14 September 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Crawley is a great place to work, with a vibrant town centre and excellent transport connections. By joining us you can also benefit from the following:<ul><li>agile working, allowing for a combination of home and office working</li><li>access to the Local Government Pension Scheme</li><li>flexible working hours</li><li>payment of professional fees</li><li>supportive work environment and great team working</li><li>modern office and facilities</li></ul>We are a stock retained authority with 8,300 general needs homes, plus leasehold, hostels and sheltered housing schemes under our management. The stock is managed by the Crawley Homes division of the council, which has just undergone its first inspection with the Regulator of Social Housing and has been awarded a C2 grading. This is the second-highest grade a landlord can achieve, which is great news, but it means we have further improvements to make. We are well on our journey to transform our service and continue making improvements to fully align with the Consumer Standards. We are looking for someone who can support us in this endeavour. The Regulator of Social Housing said that:“Crawley Borough Council has engaged constructively with us throughout the inspection process, has demonstrated that it understands the issues it needs to address, and is already taking action towards rectifying the weaknesses identified. Whilst early in the delivery, there is positive evidence of progress being made in some areas and we have assurance that there is strong organisational commitment to ensuring improved outcomes for tenants”.As the Older Persons Service Manager, you will be responsible for managing the sheltered housing team and Lifeline team. You will need strong performance management skills to ensure these services are delivering to high standards, that core KPIs are met and residents are safe and supported to live independently. You will also need to lead on service improvements projects, ensuring continuous improvement. This is a great opportunity to shape services to ensure they are fit for purpose under the new regulatory environment, this will also include working with our Policy and Engagement Team to ensure the tenant voice is heard when deciding how to shape service delivery and policy.We are looking for someone who has experience of leading and managing housing management services and/or older peoples services as well as an understanding of warden and dispersed alarm systems. You will need to able to be able to motivate both yourself and others, be resilient, have a positive attitude and align with our core values and behaviours. You will also need to have a strong track record of delivering service improvements and be able to demonstrate, and support others to demonstrate, excellent customer service.<h4> Additional information </h4>A full and current UK driving licence will be a requirement the role.Casual car user - mileage paid to cover business mileage.Satisfactory clearance of an Enhanced Disclosure and Barring Checks will be a condition of employment.The Older Persons Services Manager will ensure the provision of an out of hours emergency callout service for the Sheltered, Lifeline, providing advice, management support and backup, or the individual on standby as required in the direct provision of these callout services. The salary is fully inclusive of the requirement to work evenings, weekends and Bank Holidays in this connection.You will need to be willing to work outside of normal office hours from time to time, this may include attending resident events and meetings and Cabinet meetings. You may also need to provide ad hoc advice outside of office hours to Older Persons Services Officers on call.Participation in the Standby Scheme – Category B (where required).<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:amanda.kendall@crawley.gov.uk" target="_blank">amanda.kendall@crawley.gov.uk</a>, Head of Crawley Homes or call on 01293 438521.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/older-persons-services-manager-job-description.pdf"> Older Persons Services Manager job description (PDF, 159.35 KB) </a></li></ul>





<ul></ul>

Older Persons Services Manager

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).We are seeking a Senior Rehousing Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. You will be required to provide advice, assessment and management of all households accommodated by Medway Council into Temporary Accommodation and those applying for Social Housing through the Medway Homechoice system. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. Accountabilities and outcomes:Providing a senior role within the team, contributing towards growing the accommodation available to Medway Council for temporary use, as well as managing existing temporary accommodation tenancies and maximising the opportunities for rental income.To undertake visits to households in temporary accommodation to sign their tenancy agreement, completion of Housing Benefit claim and offer welfare advice as appropriate. To provide effective management of rent accounts and to maximise income, this may include visiting customers that are not paying their rent and issuing a notice to quit where appropriate, in line with the legal requirements. Undertake assessments of housing need using the Medway Allocations Policy framework, including completing banding reviews and dealing with complex cases and chairing domestic abuse panels. The role will also be responsible for directly line managing staff at different levels including Officers, Assistants and Apprentices. At the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.The successful post holder will be subject to a Standard DBS check. Interviews will be held 18 September 2025.If you would like to have an informal discussion with the recruiting manager, please e-mail Andrew Elliott on <a href="mailto:andrew.elliott@medway.gov.uk" target="_blank">andrew.elliott@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Senior Rehousing Officer 

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<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Performance and Insight Analyst to join our thriving team. As the Performance &amp; Insight Analyst, you will drive data excellence across NHG, transforming complex datasets into actionable insights that enhance resident experiences and operational efficiency. The role is an integral part of developing an insight offer and delivering more sophisticated analysis. Delivering data products which ultimately support operational colleagues to deliver better services for our residents. How you'll make a difference Robust performance information will support better management of services. Improved data literacy internally will ensure an improved response to residents.How you'll do it<ul>
<li>Delivery of robust performance information to the Executive Board and Group Board.</li>
<li>Provision of accurate data to the Regulator and external agencies.</li>
<li>Insight and analysis and data literacy support </li>
<li>Support the delivery and reviews of NHG's performance management framework, including assurance over the quality and the integrity of the information being reported </li>
<li>Work to deliver the annual review of NHG's key performance indications (KPIs)</li>
<li>Provide consultancy style advice and assurance to the business on best practice around performance reporting, designing metrics, interpreting data and data literacy.</li>
<li>Lead on conversations with internal stakeholders, providing constructive challenge </li>
<li>Proactively highlight and manage risks related to performance and regulatory reporting.</li>
<li>Work to produce accurate and timely data for the annual Statistical Data Return (SDR), maintaining a knowledge of relevant data sources.</li>
<li>Design and deliver engaging data products, including dashboards and visualisations, that support colleagues to derive insights and improve performance. </li>
<li>Provide complex analysis, insights, forecasts and predictions that support improvements for our residents, homes and places. </li>
<li>Support data literacy maturity at NHG, set up of surveys, liaise with IT trainers to build relevant training, monitor take up, discuss with the business on needs and requirements. </li>
<li>Build a data skills proficiency framework and skills assessment. Run pilot projects, </li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Performance &amp; Insight Analyst who combines analytical rigor with exceptional communication skills. You'll bring:Essential:<ul>
<li>experience using Power BI, with the ability to create impactful dashboards and visualisations.</li>
<li>Advanced data analysis skills, including the ability to interpret complex data, provide insights, and support decision-making.</li>
<li>Proficient in Excel; confident using digital tools and systems for reporting and analysis.</li>
<li>Good understanding of performance frameworks, KPIs, and regulatory reporting requirements (e.g., SDR).</li>
<li>Experience supporting data literacy, including training delivery, developing skills frameworks, and promoting best practice.</li>
<li>Confident communicator, able to present findings clearly, influence stakeholders, and provide constructive challenge.</li>
<li>Strong customer service approach, with the ability to work collaboratively and respond to internal needs effectively.</li>
<li>Knowledge of the housing sector and its regulatory environment is highly desirable</li>
</ul> Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 25 August 2025Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview  Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Performance and Insight Analyst

<ul></ul>





<h2>Job introduction</h2>Your drive, motivation, and the energy you can bring to the role is more important than your professional background to date.The available post will cover the assessment of social housing including specific focus on the implementation of our New Allocation Policy. This will require data cleansing so will require the successful applicant to familiarise themselves with the current policy and the new policy that has come into effect as of April 2025. Knowledge of the part 6 and part 7 of the housing act will be useful, however resources and training will be available.This role is available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read <a href="https://brightonandhovecc.sharepoint.com/sites/TheWavePoliciesandProcedures/SitePages/Secondment-policy.aspx?web=1" target="_blank">the Secondment policy</a> to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or Elena Castells on&nbsp;<a href="mailto:elena.castells@brighton-hove.gov.uk" target="_blank">elena.castells@brighton-hove.gov.uk</a><h2>About the role</h2>The successful candidate will have a strong customer focus and the ability to work effectively in a fast-paced environment, you should be a strong team player who embraces change and is able to work flexibly in order to meet the needs of the business and our customers.Ideally you should have some experience of dealing directly with the customers and working in collaboration with others to achieve results. You should have some understanding of the issues faced by individuals who are in recognised housing or medical need with our Allocations Policy.You will be a self-starter who can demonstrate a range of skills that include excellent customer service, strong organisational skills, as well as an effective communicator with an ability to achieve results.Housing Allocations Officers play a critical role in supporting the Local Authority to ensure that the limited amount of social housing is let to those that have a recognised housing or medical need to move in accordance with the Allocations Policy as well as providing assistance and advice to people with a complex range of housing issues. &nbsp;We are looking for people that are passionate about achieving outcomes for individuals in need.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance</a>) and <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.For more information about our values and the benefits of working at the council, visit&nbsp;<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, female or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Housing Allocations Officer (Fixed Term)

<ul></ul>

Please apply online via the link provided.



Compliance Coordinator
London
Permanent, 21-28 hours per week -&nbsp; Part Time
Salary: £32,000 (FTE)
Do you have experience of compliance in a housing environment? Are you eager to support the property team to effectively maintain compliance checks? 
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.
In this role you will be responsible for the daily support to the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella.
You are educated to A level standard, or equivalent experience, have excellent administration and ICT skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner.
We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.
If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs):
Human Resources, the United Reformed Church, 86 Tavistock Place, London WC1H 9RT
020 7691 9871 &nbsp;&nbsp;&nbsp;<a href="mailto:recruitment@urc.org.uk" target="_blank">recruitment@urc.org.uk</a>&nbsp; 
Closing date for applications: 12 noon, 19 September 2025 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interview dates: 24 September 2025

Compliance Coordinator

<ul></ul>





<h2>Job introduction</h2>We offer a wide range of benefits to our employees, these include:<ul>
<li>
Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
<li>
Cycle to Work scheme.&nbsp;</li>
<li>
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
<li>
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
<li>Car Lease scheme</li>
<li>
Payment of professional subscription / membership&nbsp;- If your job description requires that you are registered with or are&nbsp;a member of&nbsp;a professional body, WNC will pay for your professional subscription or membership fees.</li>
<li>
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
<li>
Ongoing training and development opportunities.</li>
<li>
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>
<li>
Our West Ways of Working&nbsp;– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
<li>
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul><h2>About the role</h2>This is an exciting time to join our Housing Solutions service at West Northants Council!&nbsp;We have recently introduced a new team structure, and we are on a journey of shaping what the new Housing Solutions service looks like.&nbsp;West Northants is a great place to work, with a focus on career development, wellbeing, flexibility and support. This is an opportunity for you to take the next step on your career journey in a supportive environment.<h2>Additional information</h2>You don’t need experience across all aspects of the job as that will form part of your development journey, but you will need experience of working in a housing, customer service or advocacy and advice setting as this is central to the role.You’ll need to have a solutions driven and adaptable approach to working, thrive in a busy environment with a positive approach to challenges!You will have previous experience of with experience of handling sensitive data and using case management systems, as well as a working knowledge and understanding of current housing law.&nbsp;You will be able to smoothly manage the triage processes whilst being able use your own initiative to 'think outside of the box’.&nbsp;You’ll use your excellent communication skills and great attention to detail to ensure assessments are completed comprehensively.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Housing Options Triage Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2473/Housing_Options_Officer_August_2025_JD__post_no_2227_2231_2237_.doc" target="_blank">Housing_Options_Officer_August_2025_JD__post_no_2227_2231_2237_</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for a proactive and customer-focused Housing Options Officer to join our team, delivering frontline, customer focused service to residents in housing need.
Your responsibilities will include receiving and assessing housing applications, managing the Council’s Housing Register through the Hertsmere Homes Choice Based Lettings (CBL) scheme, and verifying shortlisted applications for nomination to housing associations and the private rented sector. You will handle enquiries from people approaching the Council for housing advice, providing initial support and where appropriate, referring clients to the Homelessness Prevention Team for ongoing casework. This is a varied and rewarding role that requires excellent communication skills, attention to detail, and a strong commitment to helping residents access safe and suitable housing solutions.
The right candidate will have at least 5 GCSEs (including English and Maths) and experience of working in a customer-facing role where you have provided clear advice both in person and in writing. You will bring strong problem-solving and negotiation skills, the ability to analyse and present information effectively, and a good general knowledge of housing issues such as allocations, homelessness, and housing advice. Excellent communication, IT proficiency, and the ability to work both independently and as part of a team are essential. A driving licence, access to a vehicle, and the ability to work occasionally outside of office hours are also required.
The post is offered on a permanent full time basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave (opportunity to accrue up to two days per month additional leave)</li>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
The Council operates a hybrid working system where employees may work up to three days per week from home.
Closing date:&nbsp; Tuesday 9th September
No Agencies – Direct Applications Only

Hertsmere Borough Council

Housing Options Officer

<ul></ul>





<h2>Housing and Land 
</h2>
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>
 About the team</h2>
The Land and Development team is within the Housing and Land Directorate. The Land and Development team supports GLA Land and Property Limited (GLAP), which is the Greater London Authority’s commercial subsidiary for property investment, development and assessment management. The team is responsible with the delivery of the GLAP portfolio of development on the Mayor’s land and joint venture interests, alongside entering into new opportunities to unlock development outcomes. &nbsp;
GLAP aims to deliver up to a total of 68,000 new homes on the Mayor’s land and joint venture interests, including homes delivered to date and looking ahead over the next 25 years.&nbsp;&nbsp;
Some of GLAP’s schemes include some of London’s largest regeneration projects, such as Royal Docks, Greenwich Peninsula and Barking Riverside. Sites are typically large-scale and mixed-use multi-phased development projects, working with our development partners collaboratively under development agreement delivery structures. While most sites are in contract with partners, others are in procurement, such as Royal Albert Dock. In addition to development land, GLAP holds a significant estate with investment properties, operational property and public realm.
More information about GLAP, its activities and priorities can be read in its Property Asset Strategy and Annual Reports. All interested applicants should familiarise themselves with GLAP’s recently published Climate Action Strategy on the GLA’s website here:&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/land-and-development/gla-land-and-property-limited" target="_blank">GLA Land and Property Limited | London City Hall</a>&nbsp;and GLAP’s Environmental Sustainability Framework, including our metrics here:&nbsp;<a href="https://www.levittbernstein.co.uk/research-writing/glap-environmental-sustainability-framework/" target="_blank">GLAP Environmental Sustainability Framework — Levitt Bernstein</a>.
<h2>About the role</h2>
This is a leadership role, ensuring that GLA Land and Property Limited (GLAP) is actively contributing to the delivery of Mayoral environmental sustainability and social value priorities and commitments. The role actively works across the GLA family delivery organisations, supporting collaboration and sharing of learning across the GLA group, with developers and to policy teams.
The Senior Sustainability Manager leads the implementation of GLAP’s Climate Action Strategy ensuring that it achieves its strategic goals and objectives. The role plays a strategic role in embedding sustainability requirements and outcomes in strategic development projects and estate management. The role leads on embedding climate risk management practices within GLAP ensuring that GLAP is resilient to the impacts of climate change.
<h2>What your day will look like</h2>
<ul>
<li>Lead, working across GLAP, implementation, delivery and reporting against GLAP’s climate action strategy including capturing and monitoring GLAP’s emissions through the inventory model.</li>
<li>Initiate, develop and oversee development of additional guidance documents as required to facilitate/ensure the delivery of GLAP’s objectives.</li>
<li>Lead implementation of GLAP’s development standards, metrics and reporting including the integration of requirements and outcomes within future GLAP development projects, across residential and commercial projects.</li>
<li>Develop innovative/joined up delivery of climate actions securing/benefits to GLAP’s business plan.</li>
<li>Lead implementation of GLAP’s climate risk management and climate resilience and adaptation plan including keeping the climate risk assessment up to date and ensuring inclusion within decision making and broader risk management.</li>
<li>Leads coordination of GLAP’s climate budget and quarterly reporting in partnership with GLAP’s Finance Director and the wider team.</li>
<li>Responsible for facilitating and enhancing collaboration between the different GLA development bodies- sharing lessons and knowledge building on work undertaken to date, oversee group wide metrics reporting to collaboration programme as per agreed timescales.</li>
<li>Building strategic relationships and partnerships both within the GLA, across the GLA bodies, developers and other stakeholders.</li>
<li>Provide client-side sustainability input into Crystal Palace National Sports Centre redevelopment, operator procurement and ongoing management.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>An appropriate professional qualification with significant regeneration and development experience, with demonstrable experience and success in supporting delivery of sustainability outcomes across major development projects and corporate activity.</li>
<li>Strong understanding of relevant technical matters concerning sustainability, but also including procurement, design, project finance, planning and legal agreements for development transactions.</li>
<li>Demonstrable experience and understanding of commercial considerations in respect of sustainability and delivery, in context of property development process and land ownership.</li>
<li>Proven experience of contributing to the structuring of development agreements and joint ventures within the development sector demonstrating good commercial awareness</li>
<li>Demonstrable experience of implementing sustainability strategies and policies, including monitoring and reporting against them.</li>
</ul>

<h2>
 Behavioural Competencies</h2>

Building and Managing Relationships
…is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals
Level 3 indicators of effective performance
<ul>
<li>Actively engages partners and encourage others to build relationships that support GLA objectives</li>
<li>Understands the needs of others, the constraints they face and the levers to their engagement</li>
<li>Understands differences, anticipates areas of conflict and takes action</li>
<li>Fosters an environment where others feel respected</li>
<li>Delivers objectives by bringing together diverse stakeholders to work effectively in partnership</li>
</ul>
<h5>Decision Making</h5>
…is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Makes sound decisions quickly on behalf of the GLA when a situation requires intervention</li>
<li>Takes responsibility for team decisions, providing rationale when those decisions are questioned</li>
<li>Involves senior stakeholders early in decisions that impact them</li>
<li>Analyses organisational risks associated with decisions, including those with long term impacts, before committing to action</li>
<li>Encourages others in the team to make decisions in their own area of expertise, take appropriate risks and learn from experience</li>
</ul>
<h5>Organisational Awareness</h5>
…is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Usesunderstanding of differences between the GLA and its partners to improve working relationships</li>
<li>Helps others understand the GLA and the complex environment in which it operates</li>
<li>Translates changing political agendas into tangible actions</li>
<li>Considers the diverse needs of Londoners in formulating GLA objectives</li>
<li>Helps others understand how the media and external perceptions of the GLA influence work</li>
</ul>
<h5>Planning and Organising</h5>
..is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Monitors allocations of resources, anticipating changing requirements that may impact work delivery</li>
<li>Ensures evaluation processes are in place to measure project benefits</li>
<li>Identifies and consults with sponsors or stakeholders in planning work</li>
<li>Implements quality measures to ensure directorate output is of a high standard</li>
<li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met</li>
</ul>
Strategic Thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.
Level 3 indicators of effective performance
<ul>
<li>Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners</li>
<li>Consistently takes account of the wider implications of team’s actions for the GLA</li>
<li>Encourages self and others to think about organisation’s long term potential</li>
<li>Informs strategy development by identifying gaps in current delivery or evidence</li>
<li>Takes account of a wide range of public and partner needs to inform team’s work</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
 This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE), although will also require working at London Fire Brigade’s Head Office (Union Street SE1 0LL).
<h2>How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Sarah Birt, Head of Development, would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Sarah.Birt@london.gov.uk" target="_blank">Sarah.Birt@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: Week commencing 29th September 2025
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<h2>
 More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.

Senior Sustainability Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2481/Landlord_Services_Manager_Job_Profile_August_2025.pdf" target="_blank">Landlord_Services_Manager_Job_Profile_August_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Landlord Services Manager (18.5 hours per week) M241
We’re offering an exciting opportunity to join our housing leadership team in a part-time, job-share role. If you’re passionate about delivering high-quality housing services and want to make a meaningful impact this could be the perfect fit.
About the Role
As Landlord Services Manager, you’ll play a key role in shaping and delivering housing management services that meet the needs of tenants and leaseholders across Charnwood. Reporting to the Head of Landlord Services, you’ll lead a team of dedicated professionals and ensure services are delivered to the highest standards of performance, financial accountability, and customer care.
Your responsibilities will include:
<ul>
<li>Leading and inspiring teams to deliver excellent housing services.</li>
<li>Ensuring compliance with statutory and regulatory landlord obligations.</li>
<li>Developing and implementing policies.</li>
<li>Driving service improvement and ensuring value for money.</li>
<li>Managing budgets and contributing to strategic planning.</li>
<li>Championing tenant engagement and inclusive service delivery.</li>
<li>Responding to legislative changes and external influences.</li>
</ul>
What we’re looking for:
You’re a strategic thinker with a strong operational background in housing management. You bring leadership, innovation, and a commitment to delivering customer-focused services.
Essential qualifications and experience:
<ul>
<li>Level 4 housing qualification or willingness to obtain.</li>
<li>Proven management experience in housing services.</li>
<li>Strong knowledge of tenancy law and income recovery.</li>
<li>Budget management and performance improvement expertise.</li>
<li>Excellent interpersonal, communication, and presentation skills.</li>
<li>Flexibility to work out-of-hours and travel across the Borough.</li>
</ul>
If you’re ready to help shape the future of housing in Charnwood, we’d love to hear from you.
For enquiries: Contact Jan Glass, Head of Landlord Services <a href="mailto:Janet.Glass@charnwood.gov.uk" target="_blank">Janet.Glass@charnwood.gov.uk</a>

Charnwood Borough Council

Landlord Services Manager M241

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2496/Neighbourhood_Coordinator_Role_V2.docx" target="_blank">Neighbourhood_Coordinator_Role_V2</a></li>
</ul>

Please apply online via the link provided.



Neighbourhood Coordinator
Location: Oval, SW8
Salary: £31,029 (rising to £31,805 after successful completion of probation)
Contract: Permanent, 35 hours per week (with the option to work from home 1 day per week after probation)
About Us
Lambeth and Southwark Housing Association (LSHA) is committed to delivering responsive, consistent, and high-quality housing services. We put our tenants at the heart of everything we do, ensuring their rights, security, and well-being are supported. Our values – Accountability, Creativity, Customer Driven, Ownership, and Inclusive – guide the way we work with tenants, colleagues, and stakeholders.
The Role
We are looking for a Neighbourhood Coordinator to support the Neighbourhood Officer and wider team in providing a highly visible, customer-focused housing service. You’ll play a vital role in tenancy management, income recovery, estate inspections, and ensuring communal areas meet our high standards.
Your day-to-day responsibilities will include:
Supporting tenants via phone and email, and maintaining up-to-date records on our systems.
Coordinating estate inspections and liaising with the maintenance and repairs team.
Assisting with lettings, void inspections, and tenancy audits.
Addressing low-level ASB, harassment, and neighbour disputes.
Working with tenants on rent arrears recovery and income maximisation.
Supporting housing projects and maintaining accurate data to monitor service standards.
This role offers the opportunity to make a real impact in the community, helping tenants feel supported and empowered while ensuring services run smoothly and efficiently.
What We’re Looking For
We want someone who is customer-focused, organised, and adaptable. Ideally, you’ll have:
Experience in housing, tenancy management, or a similar customer-facing role.
Good IT skills, including Microsoft Office and housing management software.
Strong problem-solving, communication, and teamwork abilities.
A willingness to work towards a Level 2 in Housing Studies if not already held.
Knowledge of housing legislation and income maximisation (desirable).
Benefits
Salary increases after probation.
25 days annual leave + bank holidays, increasing to 30 days with service.
Pension scheme (employer contribution up to 10%).
Cycle to Work scheme.
Employee Assistance Programme.
Hybrid working (1 day from home after probation).
How to Apply
If you’re looking for a role where you can make a difference in your community and work as part of a supportive and values-driven team, we’d love to hear from you.
Applications with a full CV ( no more than 3 A4 pages) and a supporting statement (no more than 2 A4 sides), should be sent to <a href="mailto:steve.hickman-brown@lsha.org.uk" target="_blank">steve.hickman-brown@lsha.org.uk</a>

Neighbourhood Coordinator

<ul></ul>





<h2>Housing and Land</h2>
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>About the team</h2>
The Land and Development team sits within the Housing and Land Directorate and supports GLA Land and Property Limited (GLAP), which is the Greater London Authority’s commercial subsidiary for property investment, development and assessment management.
The team is responsible with the delivery of the GLAP portfolio of development on the Mayor’s land and joint venture interests, alongside entering into new opportunities to unlock development outcomes. Some of our strategic projects include historic regeneration programme such as the Royal Docks, Greenwich Peninsula and Stephenson Street, and newer acquisitions including St Ann’s Hospital and North Middlesex University Hospital.
GLAP aims to deliver up to a total of 68,000 new homes on the Mayor’s land and joint venture interests, including homes delivered to date and looking ahead over the next 25 years.
More information on GLAP's Property Asset Strategy, Annual Report and Climate Action Strategy can be found on our webpage:&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/land-and-development/gla-land-and-property-limited" target="_blank">GLA Land and Property Limited | London City Hall</a>
We are looking for 2x Assistant Development Managers to work with us on our ambitious development projects.
This is an exciting opportunity in the Land and Development Team to support some of London’s largest, most complex and interesting strategic development projects for GLAP.
<h2>About the role</h2>
This is an exciting opportunity to support the delivery of some of London’s largest and most complex strategic development projects. You’ll work across the full development lifecycle, from inception to completion, contributing to the Mayor’s objectives of building more affordable homes, creating jobs and making London a Net-Zero city by 2030. Reporting to the Development Manager, you will support a varied portfolio of development projects that will provide for new homes, economic development and regeneration of the land.
As an Assistant Development Manager, you will apply your understanding and skills to development projects which range from inception to completion. You will work collaboratively, building relationships with internal and external stakeholders to achieve shared objectives.&nbsp;
This is an opportunity to develop your career in the team, with future progression opportunities available in a supportive and empowering team culture where you will be given the chance to take ownership of your work and projects.
This is the perfect role for anyone completing their apprenticeship or graduate programme and/or someone with 1-2 years property experience.
<h2>What your day will look like</h2>
<ul>
<li>Directly manage the delivery of smaller development projects with guidance and supervision from the Head of Development as appropriate.</li>
<li>Support day-to-day property development activities under the guidance of Development Managers and Senior Development Managers.</li>
<li>Undertake effective project management activities, including programme and budget management, compliance with GLA policies and procedures, project monitoring and record keeping.</li>
<li>Coordinate meetings, minutes, actions&nbsp;and risk monitoring, escalating issues as needed.</li>
<li>Assist in generating revenue from development agreements and meanwhile uses.</li>
<li>Contribute to project appraisals and work with Development Managers and Senior Development Managers to prepare reports for approval.</li>
<li>Procure and oversee consultants and advisors, including drafting briefs, inputting in procurement and evaluation process, and managing contracts.</li>
<li>Promote an inclusive working and learning environment.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
In your application, you should set out how your skills and experience demonstrate that you meet the following criteria, which are linked to key behavioural competencies set out in the next section:
<ol>
<li>An understanding of property development and regeneration best practice, with knowledge of the London market and planning system.</li>
<li>Knowledge of the property development process and different delivery structures.</li>
<li>Involvement in development projects (or similar), including management of stakeholders and/or consultants.</li>
<li>Knowledge and interest in working in complex and political environments.</li>
<li>A property / built environment degree and/or experience in the development sector</li>
</ol>
<h2>Behavioural Competencies</h2>

Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 1 indicators of effective performance

<ul>
<li>Builds rapport quickly with people at all levels and from different backgrounds</li>
<li>Actively listens to others and is open to their ideas</li>
<li>Identifies and resolves conflict between self and others</li>
<li>Makes others feel comfortable and respected by being positive and friendly</li>
<li>Shares appropriate information openly with colleagues within and outside own team</li>
</ul>

Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.

Level 1 indicators of effective performance

<ul>
<li>Represents self and team positively within the organisation</li>
<li>Speaks and writes clearly and succinctly, using appropriate language that is easy to understand</li>
<li>Adapts style and communication to the audience</li>
<li>Communicates persuasively and confidently</li>
<li>Checks for understanding</li>
</ul>

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.

Level 1 indicators of effective performance

<ul>
<li>Plans and prioritises own workload to meet agreed deadlines</li>
<li>Advises colleagues or manager early of obstacles to work delivery</li>
<li>Perseveres and follows work through to completion</li>
<li>Checks for errors to ensure work is delivered to a high standard first time</li>
<li>Effectively juggles priorities</li>
</ul>

Organisational Awareness

… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;

Level 1 indicators of effective performance
<ul>
<li>Understands the structure and statutory responsibilities of the GLA</li>
<li>Understands how own role and work contributes to team and organisational objectives</li>
<li>Understands the role of the GLA, the Mayor and the Assembly in relation to Londoners</li>
<li>Is sensitive to the culture and political context of the GLA and uses it to work effectively</li>
<li>Treats GLA information as sensitive and confidential</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>

This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE) and at the London Fire Brigade, 169 Union Street, SE1 0LL.
<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria and behavioural competencies outlined above. Scores against the five essential criteria and four behavioural competencies will be used to determine shortlisting for interview.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Tifenn Kergosien would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Tifenn.kergosien@london.gov.uk" target="_blank">Tifenn.kergosien@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date will be week commencing 29 September 2025.
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
 We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Assistant Development Manager

<ul></ul>





Neighbourhood Housing Manager (Part-Time) x14 hours PO5: Starting salary £52,674 per annum pro-rata incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes.&nbsp; About the Role: You will have responsibility for the management of Neighbourhood Housing Services and be responsible for carrying out management functions in a number of key areas.&nbsp; Your team will be providing a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints, disputes and estate management. The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. As part of this process, you will provide guidance, support and leadership to the Seniors and their staff and also develop and maintain effective partnership working across the service both internal and external. You will also be expected to lead on the development and delivery of service improvements within the area. &nbsp;This will be an excellent opportunity to further your career in housing management. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Sehaer Siddique at (<a href="mailto:Ssiddique@lambeth.gov.uk" target="_blank">Ssiddique@lambeth.gov.uk</a>) How to Apply: If you’re interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an ‘A’ at shortlist stage.&nbsp; We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Tuesday 2nd August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul> <li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 34 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here.

Lambeth Council

Neighbourhood Housing Manager (Streatham)

<h2>About us</h2>Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough<h2>About the job</h2>Salary: £7.55 a hour Hours per week: 37 Contract type: ApprenticeshipKickstart your career in housing advice and homelessness prevention! Join our team as a Housing Solutions Advisor (Apprenticeship) and play a key role in delivering high-quality housing options advice, helping to fulfil our statutory duties under the Homelessness Reduction Act 2017 and Housing Act 1996. You’ll work directly with individuals—by phone and in person—to prevent homelessness wherever possible, or support them in finding suitable accommodation in either the private or social housing sectors.In this hands-on apprenticeship, you’ll assist in assessing cases promptly, referring to specialist teams when duties are triggered, and helping to create and maintain personalised housing plans. You’ll gain valuable experience in tenancy law, possession proceedings, harassment and illegal eviction cases, disrepair issues, and tenancy sustainment, ensuring you can offer the best housing solutions and advice.You’ll also support a range of vital administrative tasks, including rent deposit applications, financial assessments, and referrals to hostels, all while working towards your Housing and Property Management Level 3 Apprenticeship and a Chartered Institute of Housing qualification. Applicants must have lived in the UK, Gibraltar, EEA, Switzerland, or EU overseas territories for at least the past three years.Please note this role does not attract sponsorship.<h2>About you</h2>Bring your people skills and problem-solving abilities to a role where you can make a real difference. We’re looking for a confident communicator who can engage with the public in fluent, accurate English—whether face-to-face, over the phone, or in writing. You’ll be able to plan and prioritise your own workload, manage complex cases, and work with clients and families who have multiple needs, using tact and resilience to overcome barriers and achieve positive outcomes.You’ll need excellent written skills, a clear telephone manner, and the ability to quickly understand and explain complex information in an accessible way. Strong organisational skills are essential, as you’ll be recording accurate case notes, producing documentation, and managing case files efficiently.We value calm professionalism when dealing with challenging situations, and you’ll be adept at empowering individuals to take steps towards resolving their housing issues. Good numerical skills will help you carry out affordability assessments and recommend financial support, while your ICT skills will support your use of case management systems and other digital tools.An understanding of equality legislation and the ability to apply policies in service delivery is important, alongside knowledge of relevant housing legislation and procedures. You’ll hold Functional Skills Level 2 or GCSEs (Grade C/4 or above) in English and Maths—or be willing to complete them during your apprenticeship. A flexible, proactive approach, the ability to work both independently and as part of a multi-disciplinary team, and the willingness to travel between sites are all essential.To be eligible, applicants must have resided in the EEA, Switzerland, Gibraltar or the UK for at least the previous 3 years before the start of the apprenticeship.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishIf you’re ready to start your career helping people find safe and secure housing, we’d love to hear from you—apply today and make a difference from day one.<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons including access to discounts on top UK retailers and local retailers&nbsp; - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1605970&amp;ptId=11697" target="_blank">download: Housing Solutions Advisor - Apprenticeship Jan 25.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1605981&amp;ptId=11697" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Housing Solutions Advisor Apprenticeship

<ul></ul>





Salary: £53,857 - £61,470 Grade: Level 5, Zone 1 Location:&nbsp;Holmes Road Depot, NW5 3AP Contract Type:&nbsp;Permanent Hours:&nbsp;36 Hours (Full Time) Closing Date:&nbsp;Sunday 31^st August at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; How You’ll Be Involved Reporting to the Major Repairs Operations Manager, you’ll play a key role in ensuring that major repairs to the Council’s housing stock are delivered to the highest standards of quality, customer satisfaction, and health &amp; safety. You’ll oversee a budget of approximately £1.5 million, agreeing project scopes with subcontractors and ensuring delivery within set timescales and financial parameters.&nbsp; Your expertise will be vital in identifying and diagnosing complex property issues, evaluating solutions based on cost, resident impact, quality, and risk, and specifying bespoke technical responses where needed. You’ll manage programmes of work from inspection through to completion, monitoring contractor performance, ensuring compliance with regulatory frameworks, and maintaining accurate records on the Council’s systems. This is a hands-on, strategic role where your ability to lead, make informed decisions, and deliver high-quality outcomes will directly impact residents and the wider community. This post is exempt from the Rehabilitation of Offenders Act and will require an Basic DBS. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: &nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We’re looking for someone with extensive experience in delivering major repairs services within social housing, who brings a deep understanding of building pathology, inspection processes, and a wide range of repair techniques from damp resolution and structural subsidence to external refurbishments like roofing and window replacements.&nbsp; You’ll have a solid grasp of leaseholder and Section 20 procedures, health and safety responsibilities under CDM regulations, and current housing legislation. Your ability to manage complex programmes of work and oversee budgets exceeding £1 million will be key. Alongside your technical expertise, you’ll be a strong communicator, able to engage effectively across the organisation, remain calm under pressure, and work collaboratively to deliver high-quality outcomes for residents. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Repairs Manager

<ul></ul>

Please apply online via the link provided.



Managing Agent Liaison Officer
Salary: £37,602 per annum plus eligibility to earn up to 5% Performance Related Bonus
Contract: Full-time, permanent
Location: Hale Village, London, N17
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an exciting new role for someone with experience of Property Management/the Housing Sector to join our dedicated team.
Liaising with Superior Landlords and their managing agents, you will provide support to Newlon Teams to ensure processes are put in place, so that customers receive an effective service and responsible teams are assured of compliance and invoices paid.
This will involve processing service charge, ground rent, insurance and other one-off invoices, raising queries as necessary to ensure they are received/paid on time. In addition, you will work with the Managing Agent Property Team Leader and Service Centre to assist with establishing hot water and heating reporting processes, including escalation and step in procedures.
You’ll need working knowledge of standards and statutory regulations requirements relating to property compliance, together with the ability to read and interpret leases and service level agreements.
An understanding of the aspirations of tenants and leaseholders is also essential, as well as the knowledge to assist the Fire Safety Team with setting up processes.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. &nbsp;You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Applicants must be eligible to work in the UK.
For further information and to apply, please click on the apply link above.
Closing date is 23:59 on Wednesday 3 September 2025
Online assessments will be held between Tuesday 9 and Wednesday 10 September 2025
Interviews will be held at the Newlon Head Office on Monday 15 September 2025
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
No agencies please.

Managing Agent Liaison Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2109/ED_Statement___Accreditations.pdf" target="_blank">ED_Statement___Accreditations</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2110/Tips_2024.pdf" target="_blank">Tips_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2111/Info_on_Criminal_Records.pdf" target="_blank">Info_on_Criminal_Records</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2116/Housing_Needs_Manager_-_Aug25.pdf" target="_blank">Housing_Needs_Manager_-_Aug25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs, an online application form must be submitted.



Make a Real Difference in Your Community!
Are you passionate about preventing homelessness and ensuring everyone has access to safe, secure housing? &nbsp;
Pendle Borough Council is seeking a dynamic and experienced Housing Needs Manager to lead our dedicated team in delivering innovative, person-centred housing solutions. &nbsp;This is a pivotal role in shaping the future of housing support across our borough.
Key Responsibilities
<ul>
<li>Lead and manage the Housing Needs team, ensuring effective delivery of homelessness prevention, housing advice, and temporary accommodation services.</li>
<li>Develop and implement strategic plans to reduce homelessness and improve housing outcomes.</li>
<li>Ensure compliance with statutory duties under the Homelessness Reduction Act and other relevant legislation.</li>
<li>Build strong partnerships with internal departments, housing providers, and voluntary sector organisations.</li>
<li>Monitor performance, manage budgets, and drive service improvements.</li>
<li>Champion a culture of customer focus, innovation, and continuous improvement.</li>
</ul>
We’re looking for someone who has:
<ul>
<li>Proven experience in housing options, homelessness prevention, or related services.</li>
<li>Strong leadership and team management skills.</li>
<li>In-depth knowledge of housing legislation and policy.</li>
<li>Excellent communication, negotiation, and stakeholder engagement abilities.</li>
<li>A strategic mindset with a commitment to delivering positive outcomes for residents.</li>
</ul>
Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.
We offer:
<ul>
<li>Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours</li>
<li>Up to 31 days annual leave</li>
<li>Flexible contracts require 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire</li>
</ul>
Our Benefits include:
<ul>
<li>Local Government Pension Scheme.</li>
<li>Option to buy extra annual leave.</li>
<li>Cycle to Work, home tech, and car salary sacrifice schemes.</li>
<li>Discounts at major retailers via the Vivup programme.</li>
</ul>
We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age

Housing Needs Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2366/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2368/Service_Improvement_Officer__Complaints__JD_-_v2.pdf" target="_blank">Service_Improvement_Officer__Complaints__JD_-_v2</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you looking for a role where your insight can directly improve public services and customer outcomes?
Do you have experience handling housing complaints, legal disrepair claims, or Freedom of Information requests?
Do your skills include analytical thinking, excellent communication, and the ability to influence service improvements?
As a detail-oriented professional with a strong understanding of housing services, complaints handling, and regulatory standards, you’ll play a pivotal role in driving service improvements and shaping how we learn from customer feedback.
This is the perfect opportunity for someone who thrives on investigating issues thoroughly, collaborating with internal and external stakeholders, and helping shape a positive complaints culture across the housing service.
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact Anna McGee, Housing Service Improvement Officer (Complaints), on <a href="mailto:Anna.McGee@waverley.gov.uk" target="_blank">Anna.McGee@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday the 8th September 2025
Interview date:&nbsp;w/c 15th September 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Service Improvement Officer (Complaints)

<ul></ul>





<h2>Job introduction</h2>
Fixed term for 2 years&nbsp;
This role is available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read <a href="https://brightonandhovecc.sharepoint.com/sites/TheWavePoliciesandProcedures/SitePages/Secondment-policy.aspx?web=1" target="_blank">the Secondment policy</a> to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.
For an informal discussion, please contact Louise Lowery - Temporary Accommodation Manager on 01273 294400.
<h2>About the role</h2>A position is available within the Temporary Accommodation Team working with Homeless households. The role can be interesting, complex, demanding and very rewarding. It involves &nbsp;managing &nbsp;movement into, and out of, the council’s temporary accommodation – having regard for best use of stock and resources, as well as the specific needs of the client. You will manage issues arising throughout the duration of all placements, including repairs, transfers and anti-social behaviourPlease read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Temporary Accommodation Placement Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2201/Job_Description_-_Hostel_Manager.pdf" target="_blank">Job_Description_-_Hostel_Manager</a></li>
</ul>

Please apply online via the link provided.



We’re looking for proactive, positive, team players who are willing to go the extra mile, to help us build better lives for our residents.&nbsp;&nbsp;
Hostel Manager
Scale - PO1 (honorarium to PO2)
Shifts - Hours of service are on a rota basis: 08:00 - 20:12&nbsp;
Shifts are Monday - Friday 08:00 - 16:12 or 12:00 - 20:12 (shifts are split usually alternate weeks)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Saturday &amp; Sunday 10:00 - 18:00 (worked approximately one weekend every 6 weeks, with rest days in lieu)
This is a great opportunity for anyone with an interest in housing management to utilise and develop their Benefit and Homeless Prevention knowledge to further develop their skills.
Whilst you will be part of a team, we need Hostel Managers who are able to work with a minimum of supervision and take responsibility for ensuring the smooth running of the hostel buildings and supporting our residents on their journey to finding settled accommodation.
The role entails: Inducting new residents, managing anti-social behaviour, ensuring the buildings are Health and safety compliant, enforcing Licence Agreement conditions, carrying out voids management and evictions, undertaking daily Site checks, raising, monitoring and following up on repairs, supervision of Hostel Caretakers and provision of support and guidance to customers particularly relating to Move On options.
In particular we are looking for candidates with the following skills and attributes:
- Experience of working within the framework of the Homelessness Reduction Act&nbsp;
- Excellent communication skills including the ability to converse at ease with customers and have open conversations regarding the length of stay in hostels and move on options.
- Active and confident with a ‘can do attitude’&nbsp;
- Be committed and flexible&nbsp;
- Able to respond to varied customer needs and manage expectations
- The ability to show empathy as many customers have gone through a crisis resulting in them being placed in hostel accommodation&nbsp;
- Planning and organisational skills are vital to this role&nbsp;&nbsp;
- An understanding of health &amp; safety requirements in hostels
- The ability to work unsupervised.
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
An Enhanced DBS Check is required for this role
Our Service
The Benefits &amp; Homeless Prevention Service is a very busy service, working with a wide range of residents who need our support to deal with the complex challenges they face. It is also a great place to work, develop and learn.
At Hackney we have taken an innovative approach to delivering the service by combining Benefits and Homeless Prevention functions. This gives us an opportunity to work together to help residents through their housing challenges using a holistic approach.
For more information please watch our&nbsp;<a href="https://drive.google.com/file/d/17wHIvggFkKFkdcL8TyylXanLAw_zDRVT/view" target="_blank">introductory video here</a>&nbsp;from our Assistant Director.
Our borough
Hackney is London's most diverse and dynamic borough.&nbsp;Reaching from the Square Mile to Queen Elizabeth Olympic Park, this is an area of rapid economic growth, particularly in technology, media, fashion and other creative industries. Hackney has more green spaces than any other inner London borough; some of the capital's finest schools; first class transport connections; excellent public services; and thriving arts, cultural and retail sectors. We seek people with ambition, creativity and commitment to ensure our economic growth provides benefits for everyone and creates opportunities to transform the lives of residents.
Hackney offers great benefits, for our people, including a range of flexible working options, discounts and other schemes to help you save money and the opportunity to plan for your future by joining the local government pension scheme (more details are available online here:&nbsp;<a href="https://hackney.gov.uk/staff-benefits" target="_blank">https://hackney.gov.uk/staff-benefits</a>).&nbsp;
Hackney also actively promotes equalities and diversity, find out more here:&nbsp;<a href="https://www.hackney.gov.uk/equality-diversity/" target="_blank">https://www.hackney.gov.uk/equality-diversity/</a>
At Hackney, we go that extra mile for our people; we offer a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation. If you share our values and are ready to be part of our exciting journey please apply now!
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
We are passionate about equal opportunities and welcome a diversity of talent to apply.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;31 August 2025 (22:59)
Interview and assessment date:&nbsp;W/c 15 September 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Hostel Manager

<ul></ul>





<h2>Job introduction</h2>Brighton &amp; Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As a Housing Advice Officer, you’ll be at the frontline of the service—providing expert advice, processing housing applications, and helping households navigate their options under the Housing Act 1996 and Homeless Reduction Act 2017.For an informal discussion, please contact Karen Gearing, Housing Options Manager on 07795336462<h2>About the role</h2>You’ll work within our Housing Advice and Triage Team, supporting residents through face-to-face appointments, telephone helpline, and online applications. This is a fast-paced, high-impact role where your work will make a real difference in people’s lives.To thrive in this busy front-line service, you’ll need excellent administration and organisational skills, along with a genuine passion for supporting households at risk of homelessness.You’ll be part of a dynamic triage team, acting as the first point of contact for applicants seeking help. We’re looking for someone with:<ul>
<li>&nbsp;Strong communication skills and the ability to engage sensitively with vulnerable individuals</li>
<li>Customer service experience</li>
<li>&nbsp;A collaborative mindset and team spirit</li>
<li>Confidence in managing competing priorities under pressure</li>
<li>&nbsp;A commitment to delivering a high-quality, person-centred service</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and &nbsp;and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

80 Housing Jobs in England