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Permanent&nbsp; Ref:&nbsp; H7309 Join our Tenancy Management Team during an exciting phase of service redesign and play a pivotal role in fostering strong, sustainable communities through meaningful interactions with our tenants.&nbsp; This is your chance to become a part of a dynamic, supportive team where no two days are the same, and flexibility in adapting to change is valued. We are on the lookout for a candidate who excels in communication to engage with our tenants through various methods, ensuring they understand and comply with their tenancy conditions.&nbsp; This role encompasses a broad spectrum of tenancy and neighbourhood management tasks, aimed at meeting and surpassing performance benchmarks and quality standards.&nbsp; As a key representative of the Dacorum Borough Council to its tenants, professionalism, diligence, and a commitment to teamwork are indispensable. The ideal candidate will bring a background in Housing Management, marked by innovation, organisational competency, and enthusiasm.&nbsp; Your ability to communicate clearly and tackle issues proactively, devising constructive resolutions, will set you apart.&nbsp; We value curiosity, excellent negotiation, and investigative skills, alongside a respectful, considerate approach to interactions, balancing empathy with assertiveness.&nbsp; Your capability to establish productive relationships with external agencies and navigate high-pressure situations will empower you to address complex challenges effectively. We are particularly interested in candidates who are adaptable and open to embracing changes that aim to enhance our service delivery.&nbsp; A foundational understanding of Housing Law and experience managing stressful situations, especially within a public-sector housing context, will be considered a significant asset. If you're ready to make a difference and thrive in a role where your actions contribute directly to the well-being of our communities, and you're excited about being part of shaping our services through a period of redesign, we would love to hear from you. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s):&nbsp; Week of 20 October 2025&nbsp;

Dacorum Borough Council

Tenancy Management Officer

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Permanent Ref:&nbsp; H1116 This exciting opportunity has arisen for a vacancy within the Property Service. You will be joining a supportive and professional team where you will be required to analyse data, provide reports and input information into our asset management system. Collating data from a variety of sources is an integral part of the role.&nbsp; This ensures that data quality is maintained for the council’s housing stock, which assists with the development of future investment programmes around sustainability, refurbishment and planned works. &nbsp; You will be required to understand and manipulate data in a number of IT systems.&nbsp; This allows us to manage our housing stock to achieve statutory compliance, and meet our tenants’ needs.&nbsp; Working with colleagues across our Housing Service is an essential part of the role. The ability to build strong and meaningful relationships with colleagues and various contractors is required as well as tact, diplomacy and analytical skills.&nbsp; You will have excellent written and oral communication skills and the ability to achieve defined performance targets. This role will suit an adaptable, flexible, individual who is committed to ensuring a high-quality standard of work and continually seeks to improve performance. A Basic Disclosure check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Database Support Officer

Are you enthusiastic, customer-focused, technically knowledgeable, with good communication skills and do you enjoy delivering high quality services to improve the condition of housing for our residents?We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work within a supportive team on a wide range of housing cases, from disrepair and HMO licensing to harassment and illegal eviction.What will you be doing?<ul><li>Responding to service requests and giving appropriate advice.</li><li>Carrying out a range of inspections and investigations and encouraging landlords to remedy defects.</li><li>Taking appropriate enforcement action where necessary.</li><li>Bringing HMO’s up to standard and actively seeking out unlicensed HMOs.</li></ul>About youAs an ideal candidate, you will have:<ul><li>A relevant qualification or experience with property and a working knowledge of the legislation and regulations relating to housing standards.</li><li>The ability to deal with challenging situations using tact and discretion</li><li>Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines</li><li>Excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul>How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Jane O'Brien, Residential Team Manager - Environmental Health on 01992 531494.Closing date: Monday 13th October at 9am. Interviews will be held during the week commencing 20th OctoberSo, if you’re looking to make a difference in East Hertfordshire as a Technical Officer in the Environmental Health Team, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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East Hertfordshire District Council

Technical Officer - Residential

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Tenancy Support Officer (Temporary Accommodation)(RP0131)Starting salary £34,431pa with potential progression to £37,464pa on achieving designated skills and experience12 months fixed term contract37 hours per week (hybrid working)Are you someone who enjoys assisting others? Are you able to find solutions for people? If so, this could be the ideal job for you!We are looking for a dedicated and empathetic individual to join our Temporary Accommodation Team.Working as part of a busy Housing Needs Team, across several locations, you will be helping families and vulnerable people whilst they reside in the Council’s temporary accommodation. You will have the knowledge, flexibility and skills to deal with people from different backgrounds and situations.As part of the Temporary Accommodation team, you will assist residents with maintaining their rent payments, making claims for welfare benefits and ensuring income maximisation.Safeguarding vulnerable people is at the heart of the service we provide, and you will be expected to have a sound understanding of safeguarding principals.You will have strong technical and working knowledge of welfare benefits and in particular the processes and entitlements to housing benefit. Part of the role will involve referring to and liaising with partner organisations and to actively participate in statutory and multi-agency case meetings such as professional’s meetings and child protection conference as required.Our customers come from all backgrounds with different life experiences. When they approach us, they are often going through the most stressful time in their life. You will assist them in areas they are struggling and need support with.This team changes lives, and you can be part of that!Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Please note that we do not provide sponsorship for employment in the UK. Closing date for applications is 5 October 2025Remote assessments to be held on 9 October2025Interviews will be held on 14 October 2025 Keywords: Welwyn Hatfield, temporary accommodation, housing needs, welfare, benefits, safeguarding, support, Hertfordshire

4 Housing Jobs in Hertfordshire