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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7351/Role_Profile_-_Assistant_Service_Manager_Bookings_and_Cancellations.pdf" target="_blank">Role_Profile_-_Assistant_Service_Manager_Bookings_and_Cancellations</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.&nbsp; We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.&nbsp; All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.&nbsp; There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these <a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Temporary Accommodation, Bookings &amp; Cancellations Service, which adopts a preventative approach across the housing, health and social care agendas.&nbsp; Your primary focus will be to operationally lead the Council’s placements into all forms of temporary accommodation and effective move-on into different housing pathways. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents.&nbsp;
You will be required to manage a team of three Bookings &amp; Cancellations Officers. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.&nbsp;
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1. You will manage the effective allocation of all types of temporary accommodation including daily emergencies, cancellations and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. the Bookings &amp; Cancellations Officer are motivational to ensure a high-quality service is delivered.&nbsp;
2. You are an expert negotiator with a wide range of professionals to ensure the best possible outcomes can be achieved while recognising conflicting priorities.&nbsp; You organise your team to be highly efficient and effective in their roles, balancing the need to work independently but collaboratively to meet contextual needs.&nbsp; You are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop.&nbsp;
3. Manage workloads within and across teams to flex resources where needed to ensure workloads are balanced to prevent backlogs arising, i.e. backlog of housing benefit claims, setting up rent accounts, updating accommodation fields on housing databases for accurate recording of TA numbers, placements and move-on.&nbsp;&nbsp;
4. You will manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines.
About You
<ol>
<li>You have a strong ability to lead, motivate, manage and develop staff in a challenging, high volume, fast paced working environment, supporting staff to deal effectively with the demands of frontline work while delivering key service objectives.</li>
<li>You have expert communication skills both verbally and in writing to engage effectively with a broad range of people to influence, negotiate and persuade and achieve multidisciplinary outcomes across services.</li>
<li>You act with integrity, take personal responsibility and handle stress effectively, being a confident decision maker while motivating others to achieve successful corporate preventative outcomes, using proactive and creative solutions.</li>
<li>You work flexibly and independently, adapting to changing needs and proactively keep the team up to date with legislation, policy and guidance to ensure legally compliant recommendations and decisions.</li>
<li>You have excellent analytical and problem-solving skills, a comprehensive understanding of issues faced by vulnerable people and you work collaboratively with others to meet a range of needs while leading and managing a team to achieve targets and service objectives and make the team the very best it can be.</li>
</ol>
Qualifications: 
<ol>
<li>You have a degree or relevant work-based experience in similar environment dealing with vulnerable households and engaging in continual professional development.</li>
<li>You can travel independently around the Borough to visit residents in their homes and meet other professionals in community settings.</li>
<li>A basic DBS check is required.</li>
</ol>
If the points below resonate with you, we’d love you to put in an application: 
Are you passionate about customer services?
Are you an experienced homelessness professional?
Are you looking to working in a forward thinking and progressive housing department?
Read more about the work you’ll be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a> 
Interviews for this job will be held during July 2025.
Closing date – 9th July 2025

London Borough of Hounslow

Assistant Service Manager, Bookings and Cancellations (Mat Cover)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6747/Strategic_Lead_-_Benefits_and_Homeless_Prevention_JD_-_Final__1_.pdf" target="_blank">Strategic_Lead_-_Benefits_and_Homeless_Prevention_JD_-_Final__1_</a></li>
</ul>

Please apply online via the link provided.



Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City, to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit.
Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.
We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.
Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.
We are currently recruiting for an additional Strategic Lead to join a team of 7, specifically to manage our Housing Supply area. The Housing Supply area is responsible for the procurement and contract management of temporary accommodation providers, as well as sourcing privately rented homes for homeless households.
A large part of this role is negotiation, contract management and establishing and maintaining good relationships with landlords. You will be the face of the Service to private rented sector landlords nationwide and you will lead on the development to source new properties, both in and out the borough. You will have good commercial acumen, and be financially astute exercising effective control over budgets, quality and performance.
The Council regularly tenders for new providers under a Dynamic Purchasing System and this role is responsible for leading on the evaluation and scoring of new tenders and bringing them on to the framework. Part of the role is managing a team who are responsible for visiting and inspecting properties.
With the introduction of the Renters Reform Act this year, you will also lead on implementing changes to ensure compliance and closer working with Private Sector Housing colleagues on enforcement, inspections, licensing and tenancy sustainment for tenants. We are looking for those with significant knowledge and experience managing within a housing supply environment.
The new manager will possess strong negotiating skills and knowledge of relevant legislation which must include a working understanding of the Housing Health and Safety Rating System. You will need to be confident and passionate about outstanding customer service and making sure delivery standards are achieved providing critical support for local people.
You will possess good political awareness skills and be articulate, organised and resilient. The ability to multi-task and be a strategic thinker is imperative. Strong contract management experience is essential encompassing a strong and professional attitude delivering creative and innovative solutions
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;08 July&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;W/C 21 Jul&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Strategic Lead-Benefit & Homeless Prevention

Job DescriptionDirectorate: PlaceJob Title: Sheltered Housing Officer (2 posts)Salary:&nbsp;£37,815 - £43,083 per annumGrade:&nbsp;E&nbsp;Permanent Contract37 Hours per WeekThe Sheltered Housing service is looking for proactive Officers who will work closely with services users over 50 years of age to provide housing related support and estate management.&nbsp;We are committed to providing a safe and secure living environment for our older residents in Thurrock. We require dedicated professionals who enjoy working with older people to make sure that they can live their lives to the full in an independent setting.You will need to be able to participate in the assessment of prospective service users, including the completion of needs and risk assessments, to complete property wellness check ins onsite and in the wider community, to regularly review plans, to maintain regular contact with service users, to consult with service users on issues relating to Sheltered Housing Services and to provide day to day tenancy management at the complexes.&nbsp;Thurrock has 29 Sheltered Housing Sites and each officer manages at least 2 sites. The role will include, tenancy management, Health and safety, visits to older people within the wider community as part of our Outreach service and engaging and facilitating activities on sites to encourage social inclusion.A knowledge or experience of housing and housing IT systems will be beneficial to the role.&nbsp;If you have a passion for this type of satisfying work, you may be the right person for us.A DBS Check at basic level will be required for this post.Advert Closing Date:&nbsp;Redeployment Only: 19th June 2025Internal &amp; External Applications: 6th July 2025Interview Date: TBCPlease contact Sian McCarthy <a href="mailto:smccarthy@thurrock.gov.uk" target="_blank">smccarthy@thurrock.gov.uk</a> for more information about these posts.For full details on this and other vacancies in the Thurrock area and to apply online please go to:&nbsp;<a href="http://www.thurrock.gov.uk/jobs" target="_blank">www.thurrock.gov.uk/jobs</a>If you do not have Internet access, please call 0870 787 1176 (Mon-Fri, 8am-7pm or Sat, 9am - 2pm)<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/ESmTrqpI52BLhdOKSkh6HEQBtJXWsCZHGBDfcivG8Vkezw?e=pOJXEJ" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Sheltered Housing Officer

Job DescriptionHomeless Prevention Assistant – Housing SolutionsSalary: £28,344 - £31,719 per annum&nbsp;Grade: CPermanent Contract37 Hours per weekDo you have passion and drive to help those currently faced with homelessness? Do you thrive in working in a&nbsp;challenging and fast-moving environment? Can you demonstrate a keen eye for detail and accurate record keeping? If so, we would love to hear from you. &nbsp;We are seeking an exceptional and committed individual to join us as a Homeless Prevention Assistant. &nbsp;The role is a varied and exciting opportunity to support the Temporary Accommodation Team within the Housing Solutions Service.&nbsp;Key Responsibilities:<ul> <li>Monitoring and processing all invoices/payments requested by the service.</li> <li>Being the first point of contact for our suppliers regarding all payment issues.</li> <li>Liaising closely with financial departments to ensure payments are made quickly and efficiently.</li> <li>Responsible for the daily administration and monitoring of various reports within the service.</li> <li>Supporting the various teams within the service with financial and administration tasks.</li> <li>To provide general administrative support to the Housing Solutions Service including undertaking word processing tasks such as letter and reports as required.</li> <li>To ensure that the date input into IT systems is accurate for the Council to report on Homelessness activity and effectively assist the government in its work to capture the true picture of homelessness and its impact on society.</li></ul>Skills and experience required:<ul> <li>Excellent communication skills, both written and verbal.</li> <li>Able to keep accurate and factual case notes and statistics.</li> <li>Able to prioritise workload and work on own initiative.</li> <li>Able to problem solve and find solutions.</li> <li>Able to organise and undertake administrative tasks within a deadline.</li> <li>Experience of working within a financial setting, processing invoices and making payments. &nbsp;</li></ul>Please contact Tracy Reid, Rehousing Manager at <a href="mailto:treid@thurrock.gov.uk" target="_blank">treid@thurrock.gov.uk</a>&nbsp;if you require any further information regarding the post.&nbsp;Closing Dates:&nbsp;Redeployment Only: 19th June 2025Internal &amp; External Applications: 6th July 2025Interview Date:&nbsp;To be confirmed To view the Job Profile and Person Specification please follow the link below:&nbsp; &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/ER-nihPowLZMkWeZACP_UFQBL_6TZQ5Gd4wCuODJI8THEg?e=TPisGm" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Homeless Prevention Assistant

<ul></ul>





About the role:
Are you passionate about making a difference in people’s lives through housing? Horsham District Council is looking for a dedicated Housing Officer (Landlord Services) to join our dynamic Housing Services team.
As a Housing Officer (Landlord Services), you will manage a diverse portfolio of properties and tenants, working with private landlords and our council housing company. You will play a crucial role as the vital link between our customers and landlords, helping to ensure safe, affordable, and well-managed housing within our district.
You will be responsible for:
<ul>
<li>Managing tenancies and ensuring both tenant and landlord obligations are met, as outlined in the tenancy agreements.</li>
<li>Supporting a diverse clientele by utilising outreach services to encourage tenancy sustainment.</li>
<li>Facilitating timely rent collection from tenants and working with outreach services in times of financial hardship.</li>
<li>Procuring new private sector landlords to participate in either the Council’s Private Rented Sector or Private Sector Leasing Schemes.</li>
<li>Working closely with the wider Housing Services team, which handles homelessness, the housing register, and the delivery of new affordable homes.</li>
</ul>
About you:
To succeed as Housing Officer (Landlord Services), you will be a solution-focused, people person, with the ability to build rapport with individuals from diverse backgrounds and lived experiences. You will have:
<ul>
<li>Proven experience working within private lettings or a housing association environment.</li>
<li>Strong communication and interpersonal skills</li>
<li>Competence in IT and excellent attention to detail</li>
<li>The ability to work both independently and collaboratively as part of a team.</li>
</ul>
As this position is an essential car user role, you will be required to travel around the District and therefore a full and current UK driving licence and access to your own vehicle is essential.
At Horsham District Council, you will be part of a supportive team that is committed to delivering high-quality housing services. We offer a rewarding work environment where your efforts directly contribute to the wellbeing and stability of our community and make a real difference in the Horsham District.
For an informal discussion about this role please call Margaret Cartmell, Housing Services Manager on 01403 215110.
About us:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.
We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the&nbsp;<a href="https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits" target="_blank">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership &amp; Management (ILM), Master of Business Administration (MBA).
Visit our&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers" target="_blank">Jobs and careers page</a>&nbsp;to find out more about&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council" target="_blank">Working for Horsham District Council</a>&nbsp;and&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments" target="_blank">Our employment commitments</a>.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to&nbsp;<a href="mailto:HR@horsham.gov.uk" target="_blank">HR@horsham.gov.uk</a>&nbsp;explaining clearly how you meet the criteria and what you feel you can bring to the role.

Housing Officer (Landlord Services)

This opportunity is currently being offered on a fixed term contract basis of 18 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).We are seeking a Housing Leasehold Assistant to join the team at level B. This level attracts a salary that is mid-point of the range. You will have related experience and be able to demonstrate applied and developed knowledge, experience and skills to be effective in this role. All elements of level A and B listed within the person specification are essential. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. You will be required to provide a range of general administrative duties in order to support service delivery. To act as the first point of contact for internal and external customers and provide a professional and welcoming environment at all times. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. Accountabilities and outcomes: To assist with leasehold related matters including Service Charge, Income collection, Lease Extension, Land Sale, Right to Buy applications, and general administration duties. To manage the first stages of the Right to Buy and Land Sale application and enquires relating to Leaseholders.To assist with debt recovery of service charge and ground rent for current and former leaseholders. To use all available resources to trace former debt to the council and make use of debt recovery agencies as appropriate. To liaise with internal and external organisation and also support with complaints investigation and response. To assist with bulk communications with customers including mail-outs, bulk email and bulk text message campaigns. To provide good customer service by answering telephone calls and emails, resolve them at the point of contact if possible. For complex cases ensuring all details are made available to the Right to Buy Officer and that cases are correctly prioritised.To raise repairs or maintenance issues reported by leaseholders and follow up with Property Services Team and appropriate contractor. Also assist in responding to alteration requests from leaseholders in liaison with Property Medway Council Job Profile Services team.Assist with organising and running customer involvement events involving leaseholders and Medway Council HRA residents at the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above. If you would like to have an informal discussion with the recruiting manager, please call Julie Fulgence on 01634 33585Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Housing Leasehold Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6266/Role_Profile_-_Housing_Solutions_and_Independence_Officer.pdf" target="_blank">Role_Profile_-_Housing_Solutions_and_Independence_Officer</a></li>
</ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.&nbsp; We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.&nbsp; All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.&nbsp; It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.&nbsp; There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these here - <a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">https://www.hounslow.gov.uk/info/20037/working_for_the_council</a>
About The Role
We are looking for a motivated, creative and committed individual to join the team our Housing Advice Team. You should have a keen interest in helping families and individuals at risk of homelessness to find solutions and with a focus on remaining in their current home.&nbsp; You must have experience of having worked within a statutory homelessness prevention service.
The successful candidate will have detailed knowledge and experience of working with the Housing Act 1996 and Homelessness Reduction Act (HRA) and a proven track record of preventing homelessness, providing detailed housing advice to residents with housing issues and be able to empathise with the with clients facing the homelessness and understand the Council’s legal duties to those clients.
In addition to the above, you must be able to demonstrate your experience of managing complex cases, providing support to more junior staff, working within a busy environment and work to tight deadlines.
Your ability to communicate clearly and effectively to a wide variety of people and to be able to communicate clear concise advice both in written and verbally is crucial.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is aims to developing and progressing our agenda to reduce assess, identify housing needs and look for solutions to prevent homelessness.
<ul>
<li>You will prevent homelessness by providing housing advice and assistance to people facing homelessness and carrying out homelessness prevention work.</li>
<li>You will provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personal housing plans.</li>
<li>You will be able to issue good quality notification letters such as 184 decisions in line with the council’s duty Housing Act 1997 and the HRA 2017 and in a timely manner.</li>
<li>You will work jointly with other services and partners to prevent homelessness and lead, attend and manage multi professional meetings when appropriate.</li>
<li>You will enable the delivery of a more efficient and effective homeless prevention and assessment service and assist in the development of policies and procedures.</li>
</ul>
About You
The Ideal Candidate
<ul>
<li>You will have knowledge of the legislative frameworks and statutory requirements relating to the Housing Solutions Service and knowledge of relevant legislation especially the Homelessness Reduction Act 2017, Part VII of the Housing Act 1996 and the Homelessness code of Guidance.</li>
<li>You will have a good understanding of the Safeguarding in relation our vulnerable residents and the how to with external and internal partners to support them.</li>
<li>You will demonstrate an understanding of current issues affecting social housing and private housing provision, and of range of housing options and homelessness prevention approaches.</li>
<li>You will have experience of managing a varied caseload effectively ensuring that your cases are up to date.</li>
<li>You will have written and verbal communication skills, with ability to provide negotiation and the ability to work collaboratively with other services and partners.</li>
</ul>
If the points below resonate with you, we’d love you to put in an application: 
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Read more about the work you’ll be doing in the Role Profile.
Essential for the role 
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Kojo.Awuku@hounslow.gov.uk" target="_blank">Kojo.Awuku@hounslow.gov.uk</a>&nbsp; 
Interviews for this job will be held during July 2025.
Closing date – 3rd July 2025

Housing Solutions and Independence Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6191/TA_Officer_JDPS_March_2025.doc" target="_blank">TA_Officer_JDPS_March_2025</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



The Council's current ambition is to increase our own supply of Temporary Accommodation. 
It is an exciting time to be joining the housing service. This role has been created to assist and ensure those who are staying in TA are supported whilst there. Given this, we are seeking a highly motivated and enthusiastic individual who wants to get the very best of outcomes for residents of the Borough.
To support this ambition, we have an exciting new opportunity to join our Housing Solutions service in a part time permanent role. The role will be three days a week and based in our new accommodation in Tonbridge.
You will work with and support both the Housing and Benefits teams as well as households directly to minimise any stay within temporary accommodation.&nbsp; There will also be a focus on helping to prevent any arrears occurring because of the stay within the temporary accommodation.
Whilst you will be primarily based in Tonbridge, there may be times when you will be required to visit other temporary accommodation in other areas. The role will be focused on working with households who have been placed in temporary accommodation to check on occupancy and welfare.
In addition, you will recognise, report and monitor situations and/or changes in circumstances within temporary accommodation placements which may give cause for additional support, warnings, impact on housing duties e.g. anti-social behaviour.
You will have experience of working in a similar role with a local authority, Registered Social Landlord, homeless charity or similar.
Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Tonbridge and Malling Borough Council - Working for Us </a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on <a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a> (Direct candidates only, strictly no agencies please)

Tonbridge & Malling Borough Council

TA Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5499/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5500/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5929/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5930/Housing_Team_Leader_JD__new_template_.docx" target="_blank">Housing_Team_Leader_JD__new_template_</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
An exciting opportunity has arisen to join the housing team at Woking Borough Council.
We are seeking a motivated, flexible, and pro-active person to join our Housing Team.
The role will involve all aspects of tenancy management in the housing team.
The ideal candidate will be passionate about service improvement, transformation and ideally have experience in developing and implementing new policies and procedures.
You will lead and motivate a team of housing officers and an ASB officer ensuring procedures are efficiently delivered to maximize tenant satisfaction and to be in line with the Consumer Standards and Ombudsman guidelines.
You will be responsible for the line management of the housing team and work with them to ensure that the service delivers on the Councils objectives and vision, as well as ensuring that tenant satisfaction is a key focus.
We would like to embed a tenant first culture at Woking Borough Council, and you will ensure the team is proactive with early intervention in tenancy and ASB cases and signposting to support agencies we work with in the borough.
You will ensure tenancy actions are carried out in a timely, appropriate, and proportionate manner and communication with tenants is conducted in line with procedures and timescales within them.
You will be expected to oversee effective use of the housing management database, case files into the day-to-day workings of the team and case management.
Where necessary you will identify and pursue legal action such as Notice Of Seeking Possession, Possession Proceedings, attending court and acting as a witness where appropriate.
Ideally the successful candidate will have experience of working and managing a team responsible for tenancy management and ASB management in the social housing sector with a good knowledge of up-to-date relevant legislation.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health, and leisure membership, plus many more excellent benefits.
This is a hybrid role, and the successful applicant will be required to work from the Civic offices based in Woking, Surrey a minimum of 3 days per week.&nbsp;&nbsp;
Please note that a driver's license and access to your own vehicle is essential for this role.
<ul>
<li>&nbsp;DBS Check</li>
</ul>
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
<ul>
<li>English Language Requirement </li>
</ul>
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
For an informal discussion about the role, please contact Gerri Summers, Resident Services Manager on 01483 743625
Closing Date:&nbsp; 6 July 2025 - 23.55pm
Interview Date:&nbsp; 16 &amp; 22 July 2025 – this will be an in-person interview held at the Civic offices in Woking, Surrey

Housing Team Leader (Tenancy)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5751/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5752/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5763/Antisocial_Behaviour_Officer__Housing__New.docx" target="_blank">Antisocial_Behaviour_Officer__Housing__New</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5764/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
An exciting opportunity has arisen to join the housing team at Woking Borough Council.
We are seeking a motivated, flexible, and pro-active person to join our Housing Team.
The role will involve dealing with all aspects of anti social behaviour, tenancy fraud, harassment and hate crime and the subsequent understanding and implementation of legal actions following any investigations.
The ideal candidate will be passionate about service improvement, transformation and ideally have experience in developing and implementing new policies and procedures.
You will provide a high quality and customer focused service to the Council’s residents.
You will work collaboratively with housing colleagues, managers, contractors, partnering agencies and customers, ensuring that the service delivers its objectives and increases tenant satisfaction.
We would like to embed a tenant first culture at Woking Borough Council, and you will ensure that you are proactive with early intervention in ASB cases and signposting to support agencies we work with in the borough.
You will ensure appropriate actions are carried out in a timely, appropriate, and proportionate manner and communication with tenants is conducted in line with procedures and timescales within them.
You will be expected to oversee effective use of the housing management database, case files into the day-to-day workings of the team and case management.
Where necessary you will identify and pursue legal action such as Notice Of Seeking Possession, Possession Proceedings, Injunctions, attending court and acting as a witness where appropriate.
Ideally the successful candidate will have experience of working and managing ASB in the social housing sector with a good knowledge of up-to-date relevant legislation.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health, and leisure membership, plus many more excellent benefits.
This is a hybrid role, and the successful applicant will be required to work from the Civic offices based in Woking, Surrey a minimum of 3 days per week.&nbsp;&nbsp;
Please note that a driver's license and access to your own vehicle is essential for this role.
DBS Check
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Who to contact for informal discussion:
For an informal discussion about the role, please contact Gerri Summers, Resident Services Manager on 01483 743625
Closing Date:&nbsp; 6 July 2025 - 23.55pm
Interview dates are in person on 21 &amp; 23 &nbsp;July 2025.

24 Housing Jobs in Oxted RH8, UK