field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<p>To assist the Property Services team to ensure that the 3000 homes owned by the Council have up to date and accurate asset information in order to create the necessary programmes of work to keep the housing stock in good condition and compliant.</p><p>Provide general administrative support to the Property Services team.</p><p>To book inspections and visits for the Property Services team.</p><p>To complete satisfaction surveys and record results for Property Services programme of works.</p><p>To undertake disrepair calls, log and administer any resulting actions. </p><p>To send letters and monitor responses to follow-up where there is no response.</p><p>Work closely with repairs contactor to raise repairs and </p><p><em>A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.</em></p><p><em>An opportunity has arisen for a motivated and enthusiastic Property Service Apprentice to join the HRA Property Services Team within the Housing Service. This is a great chance to gain the Business Administrator Advanced Apprenticeship Level 3 whilst working for the Property Services Team provide support as listed above. </em></p><p></p><p>As part of this role you can expect to undertake the following tasks:</p><ul><li>Data inputting</li><li>Scanning</li><li>Filing</li><li>Updating of systems</li><li>Email inbox monitoring</li><li>Maintenance of database </li><li>Calling tenants</li><li>Writing and sending letter</li><li>Responding to simple queries via telephone or email</li></ul><p><br></p><p><strong>For Level 3 Apprentices - </strong>The Business Administrator Apprenticeship is a two year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.</p><p></p><p><em>Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.</em></p><p><em>If this sounds like the role for you, then we would encourage you to apply today.</em></p><p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile. </strong></p><p>As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience</p><p>We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.</p><p>An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.</p><p>Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers. </p><p>In return we offer you: </p><ul><li>23 days paid annual leave</li><li>Generous local government pension </li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Free NUS Apprentice Extra Card- student discounts at 100’s of retailers</li><li>Student rates for Medway Council Leisure Centres</li><li>Student rates for Medway Council Libraries plus free e-books</li><li>Discounted Arriva bus travel</li></ul><p><strong>Important Information</strong></p><p><em><strong>Interviews are likely to be held in person at Medway Council offices at Gun Wharf, if your application is successfully shortlisted. </strong></em></p><p><em>If you would like to have an informal discussion with the recruiting manager please call Manjit Kaur on 07740 590450 or email <a href="mailto:manjit.kaur@medway.gov.uk" target="_blank">manjit.kaur@medway.gov.uk</a>.</em></p><p><em>Subject to checks, candidates must be available to start from March 2026.</em></p><p><br></p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. </p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. </p><p><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>





<ul></ul>

Medway Council

This is Medway

Property Services Apprentice

<p><strong>Interview Date: </strong>23 or 26 January 2026</p><p>Join us at Medway Council and help shape the future of housing services for our community. </p><p><strong>About the Role </strong></p><p>We are seeking an experienced and dynamic Head of Tenant Services to lead our tenancy and estate management functions, including neighbourhood services, leaseholders, rental income, homes for independent living, tenant engagement, and housing ICT. This is a pivotal role within our Housing Senior Management Team, driving forward improvements and ensuring tenants remain at the heart of everything we do. </p><p><strong>You will oversee key areas such as: </strong></p><ul><li>Income collection (circa £17m) and tenancy sustainment. </li><li>Leaseholder services, land sales, and Right to Buy applications. </li><li>Tenancy management, including anti-social behaviour interventions and allocations. </li><li>Homes for Independent Living, supporting residents to live independently. </li><li>Tenant engagement and data insight to deliver a tenant-led landlord service. </li><li>Leading client functions for estate cleaning and grounds maintenance. </li></ul><p>This role is central to delivering the One Medway Plan (2024–2028) and achieving compliance with the Regulator for Social Housing’s Continuous Improvement Plan, following our C2 Judgement in November 2024 and our aspirations to achieve a C1 in 2026.</p><p><strong>About You</strong></p><ul><li>Chartered Institute of Housing (CIH) Level 5 or above (or willing to achieve within 12 months) </li><li>Degree-level education or equivalent experience </li><li>Significant leadership experience in housing services </li><li>Strong strategic vision and ability to drive change </li><li>Excellent communication and stakeholder management skills </li><li>Proven ability to manage budgets, projects, and service plans </li></ul><p><em>If you would like an informal discussion with the recruiting manager, please call Becs Wilcox, Chief Housing Officer on 01364 333581. </em></p><p>Ready to make a difference? </p><p>Apply now and help us deliver high-quality housing services that transform lives. </p><p><strong>In return we offer you: </strong></p><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a> </li></ul><p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. </p><p><strong>Our organisation: </strong></p><p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p><p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. </p><p>We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p><p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. </p><p><strong>Important Information- </strong></p><p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile</strong></p><h4><strong>Equal Opportunities Commitment Statement</strong></h4><p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. </p><p>For further information please refer to the Medway information pack available as a download or to view online. </p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. </p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. </p><p><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>





<ul></ul>

Head of Tenant Services

<h4>About the role</h4><h4>Role Summary</h4><p>To carry out inspections of internal and external communal areas of estates and ensure that health and safety, maintenance and cleaning actions required within the job role are implemented through liaison with colleagues and contractors, or directly if within the post holder’s remit.</p><p>To provide a responsive customer-focused quality estate service to tenants and residents in line with the Association’s key corporate objectives, working in partnership with residents and residents’ representatives.</p><h4>Salary:</h4><p>£30,135</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>NA</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"Working within Estate Services is incredibly fulfilling as you can see first-hand the benefits that this service provides. I look forward to spending many more years with Town &amp; Country Housing, with such friendly and supportive colleagues!"</p><p>Zac Urquhart, Area Estate Service Manager </p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> To ensure a prompt customer focused response to estate service issues raised by residents. </li><li> To attend estate walkabouts and resident meetings as required. </li><li> To recognise safeguarding, anti-social behaviour and other tenancy concerns and report to the relevant TCH manager. </li><li> To attend monthly meetings and walk abouts with the contractors to ensure provision of good service and resolution of issues. </li><li> To programme resident door entry fobs. </li><li> Check windows in the communal areas can be shut, and that glazing is intact. </li><li> Inspect communal areas for any damage, vandalism, or graffiti and to ensure cleanliness is maintained to the required standards and report all repair issues to relevant contractors. </li><li> To be aware of TCH tenancy standards and report anti-social behaviour, incidents of nuisance, abandonment, or other breaches of tenancy conditions to the Area Estate Services Manager. </li><li> Liaise with the Neighbourhood Housing Managers to identify improvements to the estates. </li><li> Ensure that communal areas are free of combustible materials and obstructions, and that there are no electrical or trip and fall hazards present on the site. To tape off or secure areas that need immediate action and are within the post holders’ capabilities. </li><li> To check and read meters, adjust time switches, and provide any other similar services, as required. </li><li> To visually inspect all communal areas – including roofs, elevations, stairwells, garage sites etc. Record and report to the appropriate contractor with a record kept of the same. </li><li> Carry out any minor repairs such as adjusting of door closures, or refixing loose or missing items, refixing signs, installing cigarette bins etc. as directed by the line manager within the scope of your capabilities. </li><li> To inspect refuse areas ensuring they are tidy, reporting bulk clearance or major cleaning requirements to the relevant contractor; to remove inflammable or combustible materials to a place of safety – only when safe to do so and removed and disposed of in an appropriate manner. </li><li> To inspect and ensure that refuse bin wheels, lids and handles are in a safe and effective condition making adjustments where possible, and where contractor repairs are required to report to the appropriate party. </li><li> Assess general cleanliness and condition of site and advise the Area Estate Services Manager. </li><li> Liaise with block champions/ representatives, and where relevant to remedy any dangerous or minor issues and report other contractual matters to the appropriate party. </li><li> To check that car park gulleys, drains and traps are clear of refuse and report issues. </li></ul><h4>General</h4><ul><li> To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. </li><li> Areas/locations to cover: Maidstone, Chatham, Dartford, Gillingham, Gravesend, Hoo, Sevenoaks, Snodland, Strood, Tovil, Matfield, Brenchley, Coxheath, East Farleigh, Five oak green, Hadlow, Horsmonden, Petteridge, Tudeley, Tonbridge, Pembury, Paddock wood. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Educated to GCSE standard or equivalent. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Knowledge of general repairs, building construction and maintenance; and use of hand tools. </li><li> Clear, effective written and oral communication skills. </li><li> Intermediate level of ICT literacy including knowledge of Microsoft Office. </li><li> Ability to work without direct supervision and organise own workload. </li><li> Experience of dealing with people in a customer facing role and achieving positive results. </li><li> Awareness of the requirements of the Data Protection Act and GDPR. </li></ul><h4>Behaviours</h4><ul><li> Willingness to work outside normal standard hours if the needs of the business demand this. </li><li> Determination to provide a quality service to all customers. </li><li> Full clean UK manual driving licence for the use of a small van which will be provided by Town and Country for business use. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Wednesday, 7 January 2026</p><h4>Interview Date:</h4><p>Friday, 17 January 2025</p><a href="https://prteam.typeform.com/to/mteDpHJK" target="_blank">Apply now</a>





<ul></ul>

Town and Country Housing

Estate Contract Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5176/Housing_Reviews_and_Visiting_Officer_JD.docx" target="_blank">Housing_Reviews_and_Visiting_Officer_JD</a></li>
</ul>

<p>Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.</p>



<p><strong>We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.</strong></p>
<p><em>*12 Month Fixed-Term Contract*</em></p>
<p>Our Housing Options and Solutions team plays a vital frontline role, providing practical support, expert advice and timely interventions to help people remain in their homes or secure alternative accommodation when they need it most.</p>
<p>As a <strong>Housing Reviews and Visiting Officer</strong>, you’ll be part of a dedicated and compassionate team working directly with residents across the Sevenoaks District. Your work will help prevent homelessness, support some of our most vulnerable residents, and ensure the Council meets its legal duties under housing legislation.</p>
<p><strong>Everything you need to know:</strong></p>
<p>This is a varied and rewarding role that combines casework, investigation, and extensive face-to-face work with customers in their homes and other settings, including hospitals. Based at the Council Offices in Sevenoaks, you’ll travel widely across the district carrying out visits, gathering information, and providing practical housing advice.</p>
<p><strong>What you will be doing:</strong></p>
<ul>
<li>Assisting with homelessness reviews under <strong>Section 202 of the Housing Act 1996</strong> and the <strong>Homelessness Reduction Act 2017</strong>, including carrying out investigations and gathering evidence.</li>
<li>Keeping applicants informed of progress on their homelessness reviews within statutory timescales.</li>
<li>Carrying out accommodation suitability and property condition assessments, considering affordability, overcrowding, location, and any risk of violence.</li>
<li>Visiting customers in a range of settings, including hospitals, to support safe and timely discharge planning.</li>
<li>Providing high-quality housing advice, mediation and realistic housing options to individuals and families at risk of homelessness.</li>
<li>Supporting Housing Advice Officers by verifying applicant details, recording findings from visits, and making clear recommendations.</li>
<li>Maintaining accurate, timely case notes and records on Council databases.</li>
<li>Identifying safeguarding concerns and ensuring vulnerable adults and children are referred to the right services at the right time.</li>
<li>Detecting and reporting suspected fraud and liaising with internal teams such as Benefits, Legal and Fraud.</li>
<li>Working collaboratively with internal services and external partners, including Private Sector Housing and voluntary agencies.</li>
<li>Participating in the duty rota and working occasional evenings or weekends where required.</li>
</ul>
<p><strong>What you will bring to the role:</strong></p>
<ul>
<li>Knowledge of housing legislation and guidance, particularly the <strong>Homelessness Reduction Act 2017</strong> and <strong>Housing Act 1996</strong>.</li>
<li>Excellent communication, negotiation and mediation skills, including the ability to manage challenging or emotional situations.</li>
<li>A strong commitment to customer care and achieving positive outcomes for residents.</li>
<li>Confidence working independently in the community, including undertaking lone visits safely.</li>
<li>Strong organisational skills with meticulous attention to record keeping and deadlines.</li>
<li>IT literacy, including the ability to use databases and Microsoft Office applications.</li>
</ul>
<p><strong>Why work with us?</strong></p>
<p>We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.</p>
<p><strong>What’s in it for you?</strong></p>
<p>You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.</p>
<p>We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.</p>
<p>Other benefits include:</p>
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
<p><strong>Want to find out more?</strong></p>
<p>For an informal discussion about this role, please contact: Stephen Tring: <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a>, +441732227184</p>
<p>Closing date: Sunday 18 January 2026</p>
<p>Interview date: Wednesday 28 January 2026</p>

Housing Reviews and Visiting Officer

<p>This position offers an outstanding opportunity to contribute significantly to the delivery of high-quality housing services, ensuring properties are safe, well-maintained, and prepared for incoming tenants. You will join a committed team focused on continuous improvement and delivering exceptional customer service.</p><p>In this pivotal role, you will be responsible for the contractual management and oversight of responsive repair contracts, as well as leading the end-to-end void process to ensure properties are efficiently, safely, and to the highest standards prepared and let.</p><p>Key responsibilities include overseeing contractor performance, managing procurement activities, and maintaining robust financial controls. You will lead a team in executing void works in alignment with key performance indicators, collaborating closely with lettings, tenancy, and repairs teams to guarantee seamless service delivery and optimal customer satisfaction.</p><p>As the leader of the void process, you will supervise both contractors and internal teams, uphold health and safety standards, drive productivity, and ensure adherence to budgetary requirements. Specific duties will include:</p><p>Managing financial controls such as invoice processing, reconciliation, and budget tracking.<br>Ensuring void works comply with required standards through rigorous inspections, audits, and quality assurance measures.<br>Coordinating procurement efforts, including specification development, tender evaluation, and contract management.<br>Providing leadership and support to the Void Supervisor and Void Customer Services Advisor, ensuring operational resilience and continuity.<br>Preparing and submitting regular reports on performance, KPIs, and service outcomes to senior management.</p><p>Additionally, you will lead procurement processes for new tenders and contractors, offering technical expertise in drafting specifications, overseeing tendering activities, and conducting comprehensive contractor management post-award.</p><p>To excel in this role, you must demonstrate extensive experience in contract management and the delivery of works within a fast-paced void operations environment, along with the following qualifications and skills:</p><p>Degree-level qualification in Building, Construction, Housing Repairs, or equivalent relevant experience.<br>Excellent IT proficiency and systems knowledge.<br>Experience working collaboratively with Local Authority clients.<br>In-depth understanding of social housing, voids, repairs, and disrepair.<br>Strong procurement and contractor management skills.<br>Proven ability to lead teams, manage performance, and foster effective collaboration.<br>Possession of a full driving licence.</p><p><strong>Additional Information</strong></p><p>This is a safety-critical post. The role involves physical requirements such as working at height, in confined spaces, and undertaking manual tasks.</p><p>Click to view a <a href="https://www.ashford.gov.uk/media/iz0dkqwx/7094b-responsive-repairs-voids-and-contracts-manager-dec-2025.doc" target="_blank">Job description</a></p><p>For an informal discussion about the role please contact James Laidlaw, Aspire &amp; Parks Portfolio Operations Manager on 01233 330346</p><p><b>When applying</b> - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Hybrid Working</strong> - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. <strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p>With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p>





<ul></ul>

Ashford Borough Council

Responsive Repairs Voids and Contracts Manager

<p>We are seeking an Aids and Adaptations Surveyor to join our Housing Service team where you will play a vital part in enabling residents with disabilities to live independently and safely in their homes.</p><p>You will be responsible for assessing, specifying, and managing a wide range of property adaptations from minor modifications such as grab rails and ramps, to major projects including wet rooms, structural alterations, refurbishments, and extensions.</p><p>Working closely with Occupational Therapists, tenants, contractors, and internal teams, you will be responsible for managing projects from referral through to completion, ensuring all works comply with statutory requirements, building regulations, health and safety legislation, and council procedures.</p><p></p><p><strong>Key duties of the role include</strong>:</p><p>Assessing referrals for adaptations and providing clear recommendations for adaptations.<br>Conducting property inspections and preparing feasibility reports, technical specifications, drawings, and schedules of work.<br>Managing adaptation projects end-to-end, ensuring delivery on time, within budget, and to high quality standards.<br>Overseeing contractors and consultants, administering contracts and monitoring performance against KPIs.<br>Liaising with tenants, OTs, and stakeholders to translate assessed needs into practical, safe solutions.<br>Ensuring compliance with Building Regulations, CDM requirements, Equality Act, and Health &amp; Safety legislation.<br>Monitoring budgets, verifying invoices, and contributing to financial planning for the adaptations programme.</p><p>In order to be competent in this role it is essential that you have detailed knowledge of Health &amp; Safety legislation, particularly CDM Regulations, along with having:</p><p>HNC/HND in Building Studies or significant relevant experience.<br>Extensive experience managing improvement contracts in occupied residential properties.<br>Experience in managing disabled adaptations within people’s homes.<br>Strong project management and contract administration skills.<br>Working knowledge of Microsoft Office.<br>A clean driving licence.</p><p>It would be desirable if you have a relevant degree or professional qualification (CIOB or RICS membership, or working towards it) and previous experience in a Local Authority housing or housing association environment.</p><p>This is a rewarding opportunity to make a real difference in people’s lives. You will be part of a supportive team, working on varied and meaningful projects that directly improve the independence and wellbeing of residents across the borough.</p><p>Click to view a <a href="https://www.ashford.gov.uk/media/pxwiv2oe/7154a-aids-and-adaptations-building-surveyor-nov-2025.doc" target="_blank">Job Description</a></p><p>For an informal discussion about the role please contact Paul Ingram Head of Housing Assets, on 01233 330428</p><p>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Hybrid Working</strong> - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. <strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p>With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p>





<ul></ul>

Aids and Adaptations Surveyor

<p>To support the HRA Compliance Project Manager to ensure that the organisations statutory duties, obligations and its objectives are achieved in respect of Gas Servicing, Legionella, Electrical, Asbestos, Fire, lifts and any other associated mechanical and electrical services within the councils housing stock</p><p><strong>Accountabilities and outcomes:</strong></p><p>To assist the HRA Compliance Project Manager with ensuring that the organisations statutory duties, obligations and its objectives are achieved in respect of Gas Servicing, Legionella, Electrical, Asbestos, Fire, and other associated mechanical and electrical services within the councils housing stock.</p><p>To provide advice and support to all Housing Staff as required in relation to the HRA’s Compliance and servicing contracts.</p><p>To ensure effective policies, processes and programmes are in place to provide assurance of ongoing statutory and regulatory compliance and delivery</p><p>Assist with the administration and management of the core compliance service for housing assets, monitoring KPI’s and escalating performance issues to the HRA Compliance Project Manager.</p><p>To be the services expert (alongside the HRA Compliance Project Manager) in managing and maintaining True Compliance and the HRA Compliance tracker and provide performance reports on compliance and remedials on a regular basis.</p><p>To undertake PEEP’s (Personal Emergency Evacuation Plan) and PCFRA’s (Person Centred Fire Risk Assessments) as and when required.</p><p>To ensure that all compliance related certificates are saved, readily accessible and accurate.</p><p>To liaise with the HRA’s compliance contractors ensuring that compliance reports, KPI’s and certificates are accurate and received on time.</p><p>To ensure that the HRA’s compliance contractors provide their accreditations and evidence of competency on an annual basis.</p><p>Attend residents’ meetings as required. To participate in Tenant Participation initiatives in those instances when housing maintenance and improvement is pertinent and to maintain a high profile with residents’ groups in a leadership role.</p><p>Represent Medway Councils HRA Housing team at local and regional task groups, relating to fire safety, and disseminate learning and best practice throughout the organisation to ensure fire safety compliance.</p><p><em>If you would like to have an informal discussion with the recruiting manager, please e-mail Lee Deacon on <a href="mailto:lee.deacon@medway.gov.uk" target="_blank">lee.deacon@medway.gov.uk</a> </em></p><p>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.</p><p>When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. </p><p><strong>The person specification of a job profile is split into three levels: </strong></p><p>Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. </p><p>Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. </p><p>Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. </p><p>We are seeking to appoint a HRA Compliance Officer. Who can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. </p><p><strong>Important Information- </strong></p><p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile</strong></p><p><strong>For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. </strong></p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. </p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. </p><p><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>





<ul></ul>

HRA Compliance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3402/Senior_Private_Sector_Housing_Officer_-_Renters_Rights_Act_-_December_2025_JD.doc" target="_blank">Senior_Private_Sector_Housing_Officer_-_Renters_Rights_Act_-_December_2025_JD</a></li>
</ul>

<p>Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.</p>



<p>Our Private Sector Housing team seeks to improve the conditions and management standards of private sector housing.</p>
<p>You’ll assist the team in achieving this by leading on the changes brought in by the Renters Rights Act to the delivery of housing enforcement standards, ensuring private sector residential accommodation throughout the District meets statutory standards and helping to bring about improvements in conditions and standards of management for residents.</p>
<p>You will deliver service improvements by developing new working processes and building relationships with partners to meet the requirements of the Renters Rights Act.</p>
<p>You’ll be responsible for assessing a variety of properties using the Housing Health and Safety Rating System (HHSRS) and interpreting the results of these assessments to determine an appropriate course of action to deal with each hazard identified.</p>
<p>You will investigate complaints regarding housing conditions and undertake detailed surveys and inspections of residential accommodation throughout the District.</p>
<p>With your knowledge of Housing legislation, you’ll be comfortable using formal action where necessary, including attendance at Court where required.</p>
<p>This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, with your working time split between the office and home (2-3 days).</p>
<p><strong>Why work with us?</strong></p>
<p>We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported in making decisions, taking initiative, and growing your career in housing.</p>
<p><strong>What’s in it for you?</strong></p>
<p>You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.</p>
<p>We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.</p>
<p>Other benefits include:</p>
<ul>
<li>Enhanced annual leave of 30 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts on your MOT</li>
<li>Access to the BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
<p><strong>Do you want to know more about the role? </strong></p>
<p>Please get in touch with Alison Simmons, Head of Strategic and Private Sector Housing, on 01732 227272 for an informal discussion about the role<strong>. </strong></p>
<p><strong>Do you want to ensure you have the best chance of being shortlisted?</strong></p>
<p>Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.</p>
<p><strong>Closing date: </strong>5 January 2026</p>
<p><strong>Interviews: </strong>19 January 2026</p>

Senior Private Sector Housing Officer

<h4>About the role</h4><h4>Role Summary</h4><ul><li> Provide tailored support and advice to our customers, enabling them to establish and sustain successful tenancies. Minimising instances of tenancy breakdown and enhancing the wellbeing of our customers and our communities. </li><li> Work as part of the team, co-ordinating actions and interventions to provide advice and assistance on issues which can impact on successful tenancies such as health and wellbeing, social isolation, employment, training and financial issues. Referring or signposting to internal or external support and ensuring continued engagement with support as needed. </li><li> Support the transformation of our business and utilise technological advances to meet the changing needs of our customers and drive value and efficiency. Actively promote self-serve options whilst ensuring services remain equally accessible to those who cannot self-serve. </li></ul><h4>Salary:</h4><p>£34,890 - £40,314</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent</p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 Month </p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>I have worked at TCH since 2016, initially in Housing Options before moving to Housing Management.<br>I now proudly manage our Tenancy Support Team covering all of our stock. The role of the team is very rewarding. We get to work with individuals and families who need our support the most and have the opportunity to make a real difference. If you would like a challenge and the chance to work with internal teams and external agencies, then this role would be ideal for you.</p><p>Katie Playford - Tenancy Support Team Leader</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p><strong>Key Activities:</strong></p><p><strong>Overarching:</strong></p><li> Working in an agreed geographical area, coordinate the identification of customers both pre-tenancy and during tenancy, who require additional support to sustain their tenancies, either in the short term or over a longer period. </li><li> Promote independence, enabling customers who are unable to use TCH’s digital services to access core services and support in ways that meet their needs and aspirations. </li><li> Assess individual customer’s requirements pre and during tenancy to enable them to successfully sustain a tenancy, providing support and advice, undertaking home visits, where required, and working collaboratively with internal and external partners as required. </li><li> Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included.<p><br><strong>Pre-tenancy:</strong></p></li><li> Pre-tenancy, and throughout the tenancy, identify customers who require enhanced services and act on internal, external and customer self-referrals to provide tenancy sustainment interventions.</li><li> Assist with pre-tenancy assessment and confirmation/coordination of support provision for nominated applicants where concerns about ability to sustain tenancy arise.</li><li> Signpost unsuccessful applicants/nominees to appropriate support re ongoing options.</li><li> Provide pre- tenancy support to accepted applicants identified as needing additional support to sustain a tenancy, including support with digital induction and the sign-up process.</li><li> Signpost and refer customers to support with tenancy set-up/moving in where appropriate.<p><br><strong>Throughout tenancy:</strong></p></li><li> Pre-tenancy, and throughout the tenancy, identify customers who require enhanced services and act on internal, external and customer self-referrals to provide tenancy sustainment interventions</li><li> Provide clear, accessible, information about TCH’s and other support services available, including clear information about landlord and tenant responsibilities. Support and enable customers to pursue realistic options and to make the lifestyle choices necessary to achieve positive outcomes.</li><li> Signpost customers to advice, assistance and other interventions to enable them to sustain a tenancy and support and improve their well-being. Be proactive in ensuring that customers remain engaged with required support.</li><li> Where appropriate (usually where no family/agency support available) act as an advocate for vulnerable tenants with statutory, voluntary and commercial agencies.</li><li> Contribute to the development of a comprehensive network of positive contacts and collaboration with relevant agencies, including health, employment, training, support and voluntary agencies.</li><li> Where appropriate arrange and facilitate multi-agency meetings with partner agencies to address tenancy sustainment issues.</li><li> Take action in accordance with policy and procedure in all safeguarding situations. </li><li> Work collaboratively with Neighbourhood Housing Managers (NHM’s) to provide support to tenants to address hoarding issues; to include liaison with Fire and Rescue Service (FRS) and other relevant agencies. As a guideline NHM’s to lead on tenancy, property and safety issues, TSO to address root causes leading to hoarding behaviour. </li><li> Review tenancies at point of notice where concerns about tenancy sustainment remain, to establish if any further interventions are required. </li><li> Maintain accurate records in relation to customers’ vulnerability and support requirements, ensuring effective communication internally and with external partners.<p><br><strong>Crisis intervention:</strong></p></li><li> Provide, or facilitate, intensive tenancy support to customers at the point of crisis, working collaboratively with both internal and external partners as required. </li><li> Work with the wider organisation, including Community Safety Team, Neighbourhood Housing Team, Income and Money Support, Housing Options, Contracts and Compliance and Asset Management, to assist in the resolution of tenancy breaches including anti-social behaviour, property condition and safeguarding issues. </li><li> Make appropriate referrals to assist customers to sustain their tenancy and improve their well-being and take steps to ensure customers remain engaged with required support. </li><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Education to GCSE (or equivalent) level of education with Maths and English (essential). </li><li> Level 3 Housing Management Qualification - or commitment to study towards (desirable). </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> A basic understanding of the welfare benefit and tax credit systems. </li><li> An understanding of the range of agencies available to support customers to sustain a tenancy. </li><li> Experience of working with vulnerable residents, diverse communities and marginalised groups. </li><li> Experience of identifying support needs and making support action plans including onward referrals for customers to support agencies and monitoring outcomes. </li><li> Demonstrable experience of providing one to one advice, counselling or mediation work. </li><li> Demonstrable experience of using Microsoft Office. </li><li> Knowledge of relevant legislation, regulation and best practice. </li><li><em><strong>Full driving licence (essential) </strong></em></li></ul><h4>Behaviours</h4><ul><li> Good written and oral communication skills. </li><li> Commitment to provide excellent customer service. </li><li> Commitment to promoting digital engagement with our customers. </li><li> The flexibility to adapt to changing workload demands and new organisational challenges. </li><li> Good organisational and time management skills. </li><li> Ability to build collaborative working relationships that achieve positive outcomes for our customers and the organisation. </li><li> Negotiation and influencing skills. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 23 January 2026</p><h4>Interview Date:</h4><p>Friday, 30 January 2026</p><a href="https://prteam.typeform.com/to/Mj9bmF84" target="_blank">Apply now</a>





<ul></ul>

Tenancy Support Officer

<h4>About the role</h4><h4>Role Summary</h4><p>As a Voids Clearance Driver/labourer you operate a clearance vehicle and undertake a variety of tasks identified in a void property as per a specification produced by the Voids Manager and/or Supervisor, taking ownership of work, operating within Health and Safety guidelines, and remaining within budget and time parameters. </p><p>Working arrangements may be as part of a team or lone working, dependent upon the scope of the works required. Works may include but not limited to, property clearance, redecoration, cleaning and two-man assistance works.</p><h4>Salary:</h4><h4>Hours of Work:</h4><p>42.5</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>TCH Repairs is our in-house Direct Labour Organisation (DLO), working alongside Town &amp; Country Housing to deliver responsive, high-quality maintenance and repair services to our residents. Their skilled team ensures our homes are safe, well-maintained, and meet the standards our customers deserve. By keeping repairs in-house, we’re able to provide a more personal, efficient, and accountable service.</p><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years, we’ve invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area, all working together to build thriving communities and deliver excellent customer service.</p><h4>Meet your Manager</h4><p>Kevin Jacobs, Voids Supervisor</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>•Operating a clearance vehicle, loading and unloading of material<br>•Removing contents from void addresses and tipping this at the waste management site<br>•Performing cleaning duties on a void property, to assist the management team<br>•Recording and submitting accurate data using relevant business systems electronic devices<br>•Affording excellent customer service to client representatives<br>•Arranging purchase of materials required to deliver the works in a planned and efficient manner<br>•Comply with safeguarding policy and H&amp;S standards at all times<br>•Operating within the company’s occupational road risk policies and procedures</p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Full UK driving licence </p><h4>Key Skills &amp; Competencies</h4><p>•Previous experience in a similar role - Essential<br>•Social Housing experience - Desirable<br>•Previous experience in Voids or Property repairs/maintenance - Desirable</p><h4>Behaviours</h4><p>•You must possess a high degree of manual dexterity as there will be frequent use of hand tools<br>•You may be required to work at height or uneven ground<br>•You must also be able to work within a confined space, without restriction</p><h4>Why Choose Us</h4><ul><li>We provide a company van for work and a fuel card</li><li>25 days, increasing to 28 days at 5-years service and 30 days at 10-years service</li><li>Pay review every year</li><li>Up to £3,000 colleague referral fee</li><li>Contributory pension scheme with 4% to 10% matched contributions</li><li>Life insurance</li><li>24/7 digital GP service and counselling helpline (including face-to-face sessions)</li><li>Free annual eye test voucher and contribution towards glasses</li><li>Free annual flu jab</li><li>Two volunteer days per year</li><li>Extensive annual staff wellbeing programme of events</li><li>Career development and vocational training opportunities</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping travel, &amp; days out.</li><li>Social events, including rounders, festive Fridays and lunch time walking</li><li>Travel loan</li><li>Long service awards</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 5 December 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/Alpv6TtL" target="_blank">Apply now</a>





<ul></ul>

Voids Clearance Driver/Labourer

<h4>About the role</h4><h4>Role Summary</h4><p>Housing Support Worker </p><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holders principal responsibilities are as follows:<br>(i)To respond to emergency calls from tenants, responding in accordance with agreed procedures;<br>(ii)To support individual tenants and leaseholders to sustain their tenancies/leases with the Society<br>(iii)To ensure the scheme is safe and action any required emergency repairs and log any other<br>(iv)To complete administrative tasks as directed by the Housing Officer </p><p>The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes </p><p>We have extra care schemes in the following areas:</p><p>Lawson House (Larkfield)<br>Watling Court (Gravesend)<br>Meadow View Court (Wateringbury)<br>Rosewell House (Tonbridge)</p><p>If you are interested in one or more schemes, then please state this in your application. We may not be recruiting in your preferred scheme at the moment but we will be in touch to advise when something is available. </p><p>***We are holding a open recruitment morning at Rosewell House, Tudeley Lane, Tonbridge, TN11 0FT on Wednesday 26th November 10am-12pm for anyone wishing to pop along to meet with us***</p><h4>Salary:</h4><p>£12.75ph</p><h4>Hours of Work:</h4><p>Flexible</p><h4>Contract:</h4><p>Bank, fixed term contract and permanent (Depending on what is available)</p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>1. 24 hour ‘emergency’ Wellbeing Service </p><p>1.1 The post holder will respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures.</p><p>1.2 The post holder will work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require to enable them to sustain their tenancies.</p><p>1.3 Priority MUST be given to emergency calls at all times and all emergency calls must recorded. </p><p>2. Tenancy Support<br>2.1 The post holder will provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers.</p><p>2.2 The post holder will ensure that appropriate records are maintained relating to services provided. </p><p>3. Scheme Safety and Repairs </p><p>3.1 The post holder will make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </p><p>3.2 The post holder will take appropriate action in the event of fire or other emergency in accordance with agreed policies and procedures </p><p>3.3 The post holder will arrange emergency repairs where appropriate to do so in accordance with current policy and procedure, logging those repairs which are not considered an emergency for future action. </p><p>4. Other Duties </p><p>4.1 The post holder will carry out other administrative tasks as directed by the Housing Officer </p><p>No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder.</p><h4>General</h4><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Demonstrate evidence of competence to undertake the post<br>•Housing management (or similar) experience in the voluntary, public or private sectors<br>•Willing to undertake training<br>•Efficient and effective administrative skills.<br>•To demonstrate honesty, trustworthiness, reliability and respectfulness.<br>•Enhanced Disclosure from the Disclosure and Barring Service.<br>•Application of H&amp;S practices<br>•Health and Safety risk assessment</p><h4>Key Skills &amp; Competencies</h4><p>•Ability to manage and work within a small budget<br>•Use of IT to facilitate and support improvements to services, good communications and useful Management Information</p><h4>Behaviours</h4><p>•Ability to lead and motivate<br>•Manage conflict<br>•Demonstrate awareness of different values, cultures and needs amongst tenants , staff and communities<br>•Recognise and work to meet where possible the diverse and unique needs of each tenant<br>•Strong commitment to non-discriminatory housing services<br>•Ability to have ideas accepted even in the face of initial opposition<br>•Negotiate effectively,<br>•Good communication skills - both written and verbal<br>•Ability to communicate effectively at all levels within and external of the Society using appropriate styles with different groups, e.g. staff, tenants, relatives<br>•Commitment to providing excellence in Housing Services<br>•Think ahead and plan<br>•Demonstrate a positive attitude towards change<br>•Take on further responsibilities<br>•Undertake relevant training and development<br>•Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions<br>•Ability to prioritise<br>•Problem solving abilities<br>•Meet deadlines and advise of any problems early<br>•Ability to function effectively under pressure and in a crisis<br>•Ability to prioritise<br>•Problem solving abilities<br>•Meet deadlines and advise of any problems early<br>•Ability to function effectively under pressure and in a crisis<br>•Some flexible approach to working hours may be required<br>•Ability to represent the organisation and lead and participate in a wide range of social activities<br>•Be aware of support needed by others and identify and address any issues at an early stage where possible<br>•Consider how actions could support others<br>•Be prepared to give encouragement and offer assistance or advice when needed<br>•Strong sense of customer focus<br>•Explain things logically<br>•Keep to the point<br>•Style that is warm, caring and friendly<br>•Express ideas confidently where required<br>•Caring and compassionate towards people in need of care and support<br>•Tailor style and service to meeting individual’s needs<br>•Build rapport with customers, colleagues and staff<br>•Demonstrate a pleasant, professional manner<br>•Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant<br>•Ask questions to gather necessary information<br>•Weigh the advantages and disadvantages of a course of action before reaching a decision<br>•In the absence of all relevant information defer making a decision until all the necessary extra data is gathered, referring to others when necessary</p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 28 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/W1NqIfcy" target="_blank">Apply now</a>





<ul></ul>

Housing Support Worker

<h4>About the role</h4><h4>Role Summary</h4><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows;</p><ul><li> To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures. </li><li> To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer. </li><li> To support individual tenants and leaseholders to sustain their tenancies/leases with TCH. </li><li> To ensure the scheme is safe. </li><li> To complete administrative tasks as directed by the Housing Officer. </li><li> The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes. </li></ul><h4>Salary:</h4><p>£12.75</p><h4>Hours of Work:</h4><p>Day, Evening and Night shifts available</p><h4>Contract:</h4><p>Bank/Casual </p><h4>Probation Period:</h4><p>NA</p><h4>Notice Period:</h4><p>ASAP</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I've been with TCH for a couple of years now, and the people here really make it a great place to work!</p><p>The Housing Support team enables people to maintain their independence in their own self-contained flats.</p><p>If you enjoy making a difference to people's lives, then this role could be ideal for you!"</p><p>Sharon Davies, Housing Officer</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures. </li><li> Work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require enabling them to sustain their tenancies. </li><li> Priority MUST be always given to emergency calls and all emergency calls must recorded. </li><li> Help publicise, facilitate, and take part in a range of social events and activities to be agreed in advance with the Housing Officer and take place each evening. </li><li> Encourage tenants, leaseholder, friends and relatives and volunteers to organise and take part in events. </li><li> Follow the Risk Assessments and Health and Safety policies and procedures when planning and running events. </li><li> Where payment is required for activities the post holder will follow the cash handling procedures. </li><li> Provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers. </li><li> Ensure that appropriate records are maintained relating to services provided. </li><li> Make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </li><li> Carry out other administrative tasks as directed by the Housing Officer. </li><li> No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder. </li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role may require the individual to travel to various sites across our housing stock and it is expected that an individual in this role has a full driving licence and access to a car with relevant business insurance. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Demonstrate evidence of competence to undertake the post. </li><li> Housing management (or similar) experience in the voluntary, public or private sectors. </li><li> Willing to undertake training. </li><li> Efficient and effective administrative skills. </li><li> To demonstrate honesty, trustworthiness, reliability and respectfulness. </li><li> Enhanced Disclosure from the Disclosure and Barring Service. </li><li> Ability to manage and work within a small budget. </li><li> Application of H&amp;S practices. </li><li> Health and Safety risk assessment. </li><li> Use of IT to facilitate and support improvements to services, good communications and useful Management Information. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Ability to lead and motivate. </li><li> Manage conflict. </li><li> Demonstrate awareness of different values, cultures and needs amongst tenants, staff and communities. </li><li> Recognise and work to meet where possible the diverse and unique needs of each tenant. </li><li> Strong commitment to non-discriminatory housing services. </li><li> Ability to have ideas accepted even in the face of initial opposition. </li><li> Negotiate effectively. </li><li> Good communication skills - both written and verbal. </li><li> Ability to communicate effectively at all levels within and external using appropriate styles with different groups, e.g. staff, tenants, relatives. </li><li> Commitment to providing excellence in Housing Services. </li><li> Think ahead and plan. </li><li> Demonstrate a positive attitude towards change. </li><li> Take on further responsibilities. </li><li> Undertake relevant training and development. </li><li> Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions. </li><li> Ability to prioritise. </li><li> Problem solving abilities. </li><li> Meet deadlines and advise of any problems early. </li><li> Ability to function effectively under pressure and in a crisis. </li><li> Some flexible approach to working hours may be required. </li><li> Ability to represent the organisation and lead and participate in a wide range of social activities. </li></ul><h4>Behaviours</h4><ul><li> Be aware of support needed by others and identify and address any issues at an early stage where possible. </li><li> Consider how actions could support others. </li><li> Be prepared to give encouragement and offer assistance or advice when needed. </li><li> Strong sense of customer focus. </li><li> Explain things logically. </li><li> Keep to the point. </li><li> Style that is warm, caring and friendly. </li><li> Express ideas confidently where required. </li><li> Caring and compassionate towards people in need of care and support. </li><li> Tailor style and service to meeting individual’s needs. </li><li> Build rapport with customers, colleagues and staff. </li><li> Demonstrate a pleasant, professional manner. </li><li> Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant. </li><li> Ask questions to gather necessary information. </li><li> Weigh the advantages and disadvantages of a course of action before reaching a decision. </li><li> In the absence of all relevant information defer deciding until all the necessary extra data is gathered, referring to others when necessary. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Tuesday, 2 December 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/naPyEt0B" target="_blank">Apply now</a>





<ul></ul>

12 Housing Jobs in Kent