field_remote_option

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job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2681/Aug_2025_-_Letter_to_Candidates_-_LSA.docx" target="_blank">Aug_2025_-_Letter_to_Candidates_-_LSA</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2682/Aug_-_2025_-_LSA_Job_Description.docx" target="_blank">Aug_-_2025_-_LSA_Job_Description</a></li>
</ul>

To apply, please visit <a href="https://ats-haveringschools.jobsgopublic.com" target="_blank">https://ats-haveringschools.jobsgopublic.com</a> and submit your application by clicking the 'Apply Online' link below.



THE CAMPION SCHOOL
A Catholic Science College
11-18 Boys' RC Comprehensive VA School
Wingletye Lane, Hornchurch, RM11 3BX
Telephone:&nbsp;01708 452332 Fax: 01708 456995
E-mail:&nbsp;<a href="mailto:contact@thecampionschool.org.uk" target="_blank">contact@thecampionschool.org.uk</a>
Website: &nbsp;<a href="http://www.thecampionschool.org.uk/" target="_blank">www.thecampionschool.org.uk</a>
Learning Support Assistant&nbsp;
Hours: 32 hpw, 39 wpy
Salary: APTC 2 Points 3-4 (£20,038-£20,931 based on 32 hpw)
Contract:&nbsp;Permanent
Required for September 2025
Part-time and full-time applicants considered. 
The Campion School is a high performing school within a unique community and we are seeking a Learning Support Assistant to join our highly successful SEND team. Experience of working in schools or with young people is helpful but not essential.
We are a Catholic School that proudly serves the local community and we welcome applications from people of all faiths and backgrounds. We believe that diversity is a strength and are committed to creating an inclusive and welcoming environment.
We are a school that provides all staff with high-quality training which is developed out of the best evidence-based practice.
Our outstanding pastoral care means that student behaviour is exemplary and they all take advantage of the co-curriculum offer which provides extensive opportunities to excel.
Please read the attached letter from the Headteacher and visit our school website for further information.
Interested colleagues are invited to contact our Head of Department, Alex Giesen on <a href="mailto:agiesen@thecampionschool.org.uk" target="_blank">agiesen@thecampionschool.org.uk</a>
Please apply online.
Application forms need to be completed by 09.00am on Monday, 1st September, 2025.
Interviews will be held that week.

Learning Support Assistant

<ul></ul>





Lead, inspire, and drive change in our dynamic team 
Position Overview: Join our dynamic team as the Head of Revenues! This permanent role within the Resources Department reports directly to the Director of Revenues &amp; Transactional Services. You will be joining a management team that values collaboration, innovation, and continuous improvement. Your work will directly impact the efficiency and effectiveness of our services, benefiting the entire community. If you are passionate about driving performance and making a difference, we want to hear from you! Apply now to join our team. 
Purpose of the Role: As the Head of Revenues, you will ensure that our Council delivers a high-performing, well-managed Local Taxation Revenue Collection Service. You will direct, lead, and manage the provision of high-quality, cost-effective services to the Council for the delivery of Local Taxation Revenue Collection, ensuring that the Council’s policy objectives in relation to these services are met. 
Key Responsibilities: 
 
 - Lead and inspire our team to deliver exceptional Local Taxation Revenue Collection operations, setting the strategic direction and ensuring customer-centric services. 
 - Oversee overall debt for Local Taxation for the whole council and set the practice and monitoring arrangements for this. 
 - Manage a team of 37 FTEs and a gross service budget of £3m. 
 - Ensure income collection of £164m Council Tax and £98m Business Rates. 
 - Establish, maintain, and foster effective working relationships with Elected Members and stakeholders (internal and external). 
 - Increase income collection through fair income collection practices and innovative, modern, effective processes. 
 - Implement a ‘Digital by Desire’ approach to all aspects of the service. 
 - Manage large-scale service budgets, providing timely, accurate, and reliable financial information. 
 - Compile and implement the service business plan to ensure alignment with strategic and financial planning. 
 - Maximise the value of Government grants received for the service. 
 - Foster a high-performing culture within the service, ensuring a customer-focused approach and a drive for continuous improvement. 
 
Qualifications and Experience: 
 
 - Hold a degree or possess equivalent experience relevant to the job description. 
 - Experience working in a Local Taxation Revenue Collection environment at a senior level with demanding and challenging performance targets. 
 - Proven experience of delivering significant organisational change and budget savings. 
 - Understanding of best practices in delivering channel shift, customer behaviour change, and improving customer experience. 
 - Experience of leading strategic initiatives or contributing towards strategy/policy development and implementation. 
 - Strong collaborator with demonstrable ability to bring people together from across the organisation and wider. 
 - Proven experience to lead, engage, motivate, appraise, and develop staff to deliver high standards of service and performance. 
 
Special Requirements: 
 
 - Demonstrated success in leading large-scale, complex service transformations and improvements. 
 - Proven experience of delivering significant organisational change and savings. 
 - Proven experience of delivering services in partnership with the voluntary sector or other partners. 
 
Contact Details - 
If you would like to know more about the role, please contact Bola Odunsi on <a href="mailto:bola.odunsi@enfield.gov.uk" target="_blank">bola.odunsi@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Head of Revenues

Job DescriptionOrganisation: London Borough of Waltham ForestSalary: SO1£37,068 - £38,058Contract Type: Permanent - Full timeWorking hours per week:&nbsp;36Application Deadline: 02/09/2025DBS: BasicReference: 1807About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the&nbsp;<a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;About the role:&nbsp;We are looking for a highly organised and proactive co-ordinator to join our team. This role is central to the smooth running of our daily operations, providing essential administrative and operational support to ensure services are delivered efficiently and effectively.In this role, you will be responsible for processing a high volume of invoices with accuracy and attention to detail. You will manage a range of responsibilities relating to garages, including creating and closing licenses, updating records, raising repair requests, serving notices, and arranging for the removal and storage of items. All interactions and actions involving residents must be clearly documented and stored appropriately to ensure transparency and accountability.You will also take ownership of managing several team inboxes, making sure that all correspondence is responded to or actioned promptly. Your role will include ordering and processing fobs and keys, managing stationery supplies for the team, and ensuring incoming post is sorted and distributed to the correct team members. Additionally, you will support the wider Place Team with general administrative duties such as printing and posting, as required.We are seeking someone who is dependable, detail-oriented, and confident working both independently and as part of a team. Strong communication skills and the ability to handle multiple tasks at once are essential, as is prior experience in an administrative or coordination role. Proficiency with Microsoft Office and other standard office systems is expected.<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Place_Coordinator_SO1_1807.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Key Responsibilities:&nbsp;<ul> <li>Efficiently process a high volume of invoices with accuracy and attention to detail.</li> <li>Managing garages, including creating and closing of licenses, updating records, raising repairs, serving notices and having items removed and stored.&nbsp;</li> <li>All actions and interactions with residents are documented and saved in the appropriate locations.</li> <li>Oversee several inboxes, ensuring correspondences and actions are responded to/actioned in a timely manner.</li> <li>Processing and ordering of fobs and keys.</li> <li>Ordering stationary for team members.</li> <li>Collecting and sorting post, ensuring all post is read and assigned to the correct team member.</li> <li>Assisting the Place Team in other related tasks such as printing, posting etc.</li></ul>&nbsp;For the full list of duties and responsibilities please view the role profile.&nbsp;Qualifications and Requirements:&nbsp;To be considered for this position, you should meet the following requirements:&nbsp;<ul> <li>Proven experience in a co-ordinator role.</li> <li>Must be able to travel to different areas of the Borough.</li> <li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint etc.)</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>Satisfactory DBS check;&nbsp;</li> <li>As a public authority, we must ensure that members of staff in public-facing roles are able to speak and write in fluent English. This means that they must have a command of spoken and written English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;</li></ul>How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us." target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.</a>&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Nabeel Malik- Place Manager at <a href="mailto:Nabeel.Malik@walthamforest.gov.uk" target="_blank">Nabeel.Malik@walthamforest.gov.uk</a>&nbsp;If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Place Co-ordinator

Job Description Organisation: London Borough of Waltham Forest Salary: PO5£52,194 - £55,323&nbsp; Retention Bonus: £3,000 p/a Contract Type: Permanent Working hours per week:36 Application Deadline: 18/09/2025 Proposed Interview Date: TBC&nbsp; Reference: 1860 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; The Looked After Children Advanced Practitioner plays a crucial role in overseeing the welfare and development of children within the care system. This role involves supporting the Team Manager in the implementation and monitoring of care strategies, ensuring the highest standards of service delivery to meet the needs of looked-after children.&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Advanced%20Practitioner%20(1860).pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Deputise for the Team Manager as needed to ensure smooth team operations. Supervise up to three staff, guiding and supporting their casework. Facilitate PSG meetings at least twice monthly, focusing on serious case reviews and reflective learning, preferably in person. Oversee all leaving care transfers, ensuring timely referral to panels and supporting social workers through the process; attend transition panels as scheduled. Manage a caseload of up to 5 cases. Organise the duty rota and serve as duty manager. Monitor supervised staff’s performance weekly and escalate concerns as needed.# Qualifications and Requirements:&nbsp; To be considered for this position, you should meet the following requirements:&nbsp; Extensive post-qualification social work experience in Children &amp; Families settings. Experience handling complex casework within statutory children's services. Experience with prioritisation, care planning, and service delivery. Proven ability to assess complex risks. Able to make decisions based on evidence and comprehensive analysis of gathered information. Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; Continued professional body registration;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; &nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; &nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; &nbsp;For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Amanda Reid, Team Manager at <a href="mailto:amanda.reid@walthamforest.gov.uk" target="_blank">amanda.reid@walthamforest.gov.uk</a>.&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp; <ul></ul>

Advanced Practitioner

<ul></ul>

Please apply online via the link provided.



&nbsp;About Us
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
This post offers an exciting and rewarding opportunity. We are looking for a customer-focused leader with a high level of drive determination to achieve excellence in all aspects of our community investment and resident engagement services. You will bring creativity and flair to your job and be an inspirational leader to your team.
You will lead on the development and implementation of our tenancy sustainment and resident engagement strategies, organising delivery to ensure a positive impact on the communities we serve.
Our ideal candidate will have:-
• &nbsp; &nbsp;Proven experience of community investment and/or resident engagement including developing and implementing strategies. • &nbsp; &nbsp;Successful track record of implementing value for money initiatives and managing large departmental budgets. • &nbsp; &nbsp;Experience of devising or operating project appraisal and evaluation methodologies relevant to Community Investment work. • &nbsp; &nbsp;Proven track record of delivering and managing successful resident engagement/empowerment activities and projects, including building consensus and managing conflict. • &nbsp; &nbsp;Positive “can do” attitude with a commitment to providing excellent customer service. • &nbsp; &nbsp;CIH Level 4 or willingness to undertake this training. • &nbsp; &nbsp;Able to attend evening/weekend meetings.
This role presents a brilliant opportunity to join a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details please click on the apply link above.&nbsp;No agencies
Closing date: Wednesday 10 September 2025.
Interviews will be held w/c 22 September 2025. 
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Community Investment & Engagement Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2658/3._a_BEST_Employee_Privacy_Notice.docx" target="_blank">3._a_BEST_Employee_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2659/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2660/B111_-_Environmental_Enforcement_Officer__Jan_24_.docx" target="_blank">B111_-_Environmental_Enforcement_Officer__Jan_24_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2661/Environmental_Enforcement_Officer.doc" target="_blank">Environmental_Enforcement_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



ENVIRONMENTAL ENFORCEMENT OFFICER - (Ref: B111) 
Salary up to £38,518.48 pa &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
We are looking for a positive, approachable and enthusiastic team player with good interpersonal skills to join our multi-disciplinary environmental enforcement team.
Duties include investigating environmental crime such as fly-tipping, abandoned vehicles and other anti-social behavioural issues; gathering evidence, interviewing people, responding to customer concerns and taking appropriate action in order to achieve the desired outcome.&nbsp;
The successful applicant will have a background knowledge in environmental legislation; be able to communicate effectively with members of the public and to manage potentially confrontational situations.
Applicants must have a full, valid driving licence, GCSE level at grade C or above or NVQ Level 2 in English and Maths and be computer literate. &nbsp;They must be totally committed to customer care and be able to deal with the public diplomatically in difficult situations without being intimidated.
The benefits package includes:
<ul>
<li>28 days leave entitlement</li>
<li>A full training and development programme</li>
<li>NEST Pension Scheme Membership </li>
<li>Free membership to two local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</li>
<li>Free Uniform &nbsp;</li>
<li>Comprehensive benefits and discount scheme</li>
</ul>
The ability to communicate and understand written and verbal instructions is essential in this post.
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
BEST is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Borough of Broxbourne website.
Application forms must be submitted online quoting the above reference by midnight on 21 September 2025.
BEST c/o Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ
Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a>
Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Environmental Enforcement Officer

<ul></ul>





£15,569.74 - £16,318.84 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefitsPart Time, Fixed term until August 202628 hours per week, 39 weeks per year Immediate Start Are you a passionate and collaborative individual looking to make a difference? We are looking for a dedicated and adaptable Learning Support Assistant to join our team. This is a rewarding opportunity to provide high quality support, targeted interventions, and personal care to pupils with a range of additional and complex learning needs, helping to create a safe, inclusive and engaging environment where every child can flourish academically, socially, and emotionally.If you're ready to make a real impact and be part of a supportive school community, we would love to hear from you.At Lift HockleyFollowing our Ofsted inspection in September 2021, we are an Outstanding School. We have an excellent opportunity for an enthusiastic and highly motivated individual to join our friendly and supportive team, "all staff support each other and truly work as a cohesive team".Please visit our school or have an informal discussion about this incredible role.Closing date : 2nd September 2025Interview date : 9th September 2025 Who is Lift Schools?We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.We offer you:<ul>
<li>
Comprehensive training: Access a wide range of developmental training to boost your career.</li>
<li>
Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li>
<li>
Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li>
</ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Teaching Assistant

<ul></ul>





Title: Resolution Officer - Maintenance Services
Contract Type: Permanent and FTCs available, Full time, 35 hours per week
Salary: £32,881 per annum (London weighted salary) or £28,886 per annum (Regional salary) dependant on experience
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile (mixture of home and office)

Closing Date: Wednesday 3rd&nbsp;September at 9am
Interview Date: assessment centres will take place on Tuesday 9th&nbsp;September
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAL8hehurlNDQMi+NxALKCQNcbqDEfszVo1ORNyRdFHPTat7ZujrvwtrRqz/mc7V0B" target="_blank">Role Profile - Resolution Officer.pdf</a>
Join our Customer Resolution Team at L&amp;Q:
Our customers are the most important part of our business and as a member of the Customer Resolution team, it is vital that you have the passion as a Customer Service professional to deliver excellence to both internal and external customers - every time.
This is a fantastic position within the heart of the Direct Maintenance Team and the successful applicant will have an opportunity to play a part in delivering an exciting service to our residents.&nbsp;

Your impact in the role:
The role will involve taking the lead in managing complaint&nbsp;cases&nbsp;about the work our Maintenance Technicians and Subcontractors perform in our resident’s homes&nbsp;as well as our communal areas. You will act as the ‘voice and face’ of the Trust, so demonstrable experience in delivering customer-focused services in a demanding public-facing environment is essential.&nbsp; &nbsp; This is a role where you can truly support our residents and show your passion to go above and beyond. In this role you will be surrounded by a supportive department who have&nbsp;a strong team&nbsp;ethos. You will have control over your own caseload and&nbsp;be responsible for&nbsp;orchestrating a positive outcome for our customers.&nbsp;
You will have excellent written and verbal communication skills&nbsp;in order to&nbsp;deal with the various issues our diverse resident base will have. Therefore, it is essential that&nbsp;you’ve&nbsp;had experience in a customer service role and preferably with complaint handling.
You will work collaboratively with other departments across the Trust to ensure effective and efficient delivery of services to our customers, so highly developed relationship management or stakeholder engagement skills are essential to perform well in this role.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing and owning a caseload of complaints relating to maintenance works. Volumes may vary but you can expect at least 3-5 new complaints per day, and you may have 50 or more ongoing complaints to manage at any&nbsp;time&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conducting thorough impartial investigations&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working within response deadlines and adhering to team SLA’s/ KPI’s&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Liaising with customers and internal departments via phone, Microsoft teams and email&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Challenging decisions of internal departments&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Calculating compensation in line with company procedures&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintaining high quality records and notes on the system&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Being conversant with the Housing Ombudsman code and ensuring that complaint handling and decisions are in line with the&nbsp;code&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Feeding back the cause of complaints to prevent&nbsp;recurrence&nbsp;
&nbsp;What you'll bring:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to work in a fast-paced and&nbsp;high-pressured&nbsp;environment&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, verbal and written
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent organisational skills&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Versatile and resilient&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Inquisitive and strong&nbsp;problem-solving&nbsp;skills&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Great customer service with strong empathy&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong time management and ability to work to deadlines&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-starter with strong initiative&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to work within a team and work collaboratively with internal and external&nbsp;stakeholders&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Customer Resolution Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is excited to announce a new opportunity in the Family Group Conference (FGC) Team for a Family Group Conference Coordinator role on a short-term, casual basis. This is a great opportunity to support families in making their own decisions through a structured, family-led process.Working as part of the Family Group Conference Service, you will play an impactful role in aligning our practices with the principles of family engagement, empowerment, and inclusivity. The Coordinator will receive FGC referrals from social workers, prepare families and children for conferences, support professionals in understanding their roles, as well as facilitate the practical aspects of setting up FGCs. They will decide on the necessary preparatory work, ensuring good practice to create successful Family Plans and positive outcomes.In this role, you will be responsible for making critical decisions that influence service provision, advocacy, and multi-agency working, ensuring families are supported to safeguard and meet the needs of their children. Guided by Working Together to Safeguard Children (2023) and the Families First for Children reforms (2023–2025), you will champion a collaborative, family-centred approach that prioritises early help, strengthens family networks, and promotes the safety, wellbeing, and development of every child. You will need to hold an FGC accreditation, and experience in mediation and Life Long Links is also welcomed.This is a fantastic opportunity to develop your skills in the FGC process and work within a supportive team environment.The postholder will be required to be available out of working hours. About You The successful candidate will have :<ul><li>An understanding of the family group conference model, as well as legislation and guidance relating to children.</li><li>Knowledge of social care processes relating to children.</li><li>Experience of working with children and/or families, especially during times of crisis.</li><li>The ability to be diplomatic and respectful, but not flinch from raising and discussing difficult issues in an open and frank manner when needed.</li><li>The ability to mediate, negotiate, cope with the unexpected, and manage conflict to enable children, young people, and other family members to make a plan.</li><li>A passion for empowering families to make informed decisions.</li><li>Confidence in convening and chairing large meetings.</li><li>Strong communication and organisational skills.</li><li>Experience as an accredited FGC Coordinator </li></ul>If this appeals to you, and you are interested in being a part of our journey as we build bridges within the FGC, strengthening our team for future success and upholding the values integral to the FGC approach, we would love to hear from you. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=21486&amp;hashed=-1407621100" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Independent Family Group Conference Coordinator

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Revenues &amp; Benefits Client Officer (P01451)Starting salary £38,350 pro rata (£19,175pa) with potential progression to £41,254 pro rata (£20,627pa) on achieving designated skills and experience18.5 hours per week (hybrid working) Working in partnership with Liberata UK Ltd we have a history of delivering Revenues and Benefits to a high standard at Welwyn Hatfield Borough Council.An exciting opportunity has arisen, and we are looking for a self-motivated IRRV qualified person with proven communication skills.Your knowledge and commitment will help shape the future development and success of our service and allow you to make an impact in a key role as a Revenues and Benefits Client Officer.Working with the Council’s partner, you will ensure that contractual and statutory obligations are met through quality assurance checks on housing benefit, council tax support and council tax work undertaken; ensuring that quality and accuracy of data is maintained. With an ability to understand and interpret complex data, you will help to identify improved methods of performance and to establish and implement the best practice processes.You will be IRRV qualified or have extensive equivalent experience.It is essential you have knowledge of benefits legislation and current experience processing benefits and council tax support.Effective communication skills and an understanding of good working practices to improve performance are also required.The role also involves close working with other Hertfordshire local authorities, Council services such as our Housing team, partners such as the Department for Work and Pensions and our Shared Anti-Fraud Service.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance.If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.If you would like to have an informal discussion about the role, please contact Ingrid Johnson, Service Manager Revenue - Benefits, and Fraud, at <a href="mailto:i.johnson@welhat.gov.uk" target="_blank">i.johnson@welhat.gov.uk</a>Please note that we do not offer sponsorship for employment in the UK.Closing date for applications is 14 September 2025.Remote assessments will be held 19 September 2025.Interviews will be held on 2/3 October 2025.

Welwyn Hatfield Borough Council

Revenue and Benefits Client Officer (P01451)

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MPR + SEN Allowance + well-being cash plan + pension scheme (TPS) + additional Lift Schools benefitsPermanent, Full TimeJanuary 2026 or sooner startLift Columbus is a special school dedicated to providing an excellent education for every child, in every classroom, every day. We cater for pupils aged 3-19 with a wide range of special educational needs and disabilities, including profound and multiple learning difficulties (PMLD), severe learning difficulties (SLD), and autism spectrum condition (ASC).We are seeking a passionate and creative Food Technology Teacher to join our team. This is a fantastic opportunity to combine subject expertise with a strong commitment to inclusive education. You will design and deliver engaging food technology lessons, adapting the curriculum to meet a wide range of learning needs and helping pupils to develop essential life skills.As part of the role, you will also lead our College Café one day each week, working with post-16 learners to prepare and serve meals to staff. This provides pupils with the opportunity to develop confidence, independence, and employability skills in a real-life setting.We are looking for someone who:<ul>
<li>Holds QTS and has secure knowledge of the food technology curriculum.</li>
<li>Has experience of working with SEND learners (PMLD, SLD, ASC).</li>
<li>Can inspire, motivate and engage pupils through creative and practical approaches.</li>
<li>Is committed to high expectations, inclusion, and ensuring every pupil achieves their potential.</li>
</ul>We warmly encourage you to visit our school and experience our exceptional learning environment first-hand. Closing date : 14th September 2025Who is Lift Schools?We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.We offer you:<ul>
<li>
Career development and training: Access a wide range of statutory and developmental training to boost your career.<ul><li>Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.</li></ul>
</li>
<li>
Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li>
<li>
Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li>
</ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Teacher of Food Technology

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<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Performance and Insight Analyst to join our thriving team. As the Performance &amp; Insight Analyst, you will drive data excellence across NHG, transforming complex datasets into actionable insights that enhance resident experiences and operational efficiency. The role is an integral part of developing an insight offer and delivering more sophisticated analysis. Delivering data products which ultimately support operational colleagues to deliver better services for our residents. How you'll make a difference Robust performance information will support better management of services. Improved data literacy internally will ensure an improved response to residents.How you'll do it<ul>
<li>Delivery of robust performance information to the Executive Board and Group Board.</li>
<li>Provision of accurate data to the Regulator and external agencies.</li>
<li>Insight and analysis and data literacy support </li>
<li>Support the delivery and reviews of NHG's performance management framework, including assurance over the quality and the integrity of the information being reported </li>
<li>Work to deliver the annual review of NHG's key performance indications (KPIs)</li>
<li>Provide consultancy style advice and assurance to the business on best practice around performance reporting, designing metrics, interpreting data and data literacy.</li>
<li>Lead on conversations with internal stakeholders, providing constructive challenge </li>
<li>Proactively highlight and manage risks related to performance and regulatory reporting.</li>
<li>Work to produce accurate and timely data for the annual Statistical Data Return (SDR), maintaining a knowledge of relevant data sources.</li>
<li>Design and deliver engaging data products, including dashboards and visualisations, that support colleagues to derive insights and improve performance. </li>
<li>Provide complex analysis, insights, forecasts and predictions that support improvements for our residents, homes and places. </li>
<li>Support data literacy maturity at NHG, set up of surveys, liaise with IT trainers to build relevant training, monitor take up, discuss with the business on needs and requirements. </li>
<li>Build a data skills proficiency framework and skills assessment. Run pilot projects, </li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Performance &amp; Insight Analyst who combines analytical rigor with exceptional communication skills. You'll bring:Essential:<ul>
<li>experience using Power BI, with the ability to create impactful dashboards and visualisations.</li>
<li>Advanced data analysis skills, including the ability to interpret complex data, provide insights, and support decision-making.</li>
<li>Proficient in Excel; confident using digital tools and systems for reporting and analysis.</li>
<li>Good understanding of performance frameworks, KPIs, and regulatory reporting requirements (e.g., SDR).</li>
<li>Experience supporting data literacy, including training delivery, developing skills frameworks, and promoting best practice.</li>
<li>Confident communicator, able to present findings clearly, influence stakeholders, and provide constructive challenge.</li>
<li>Strong customer service approach, with the ability to work collaboratively and respond to internal needs effectively.</li>
<li>Knowledge of the housing sector and its regulatory environment is highly desirable</li>
</ul> Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 25 August 2025Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview  Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Performance and Insight Analyst

Job Title: Site Officers - Gypsy and Traveller Service Starting Salary: £30,559 opportunity to progress to £33,366 per annum (pro rata for part time) Hours: 37.0 Location: Hertfordshire/Covering 11 sites Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Join our highly regarded Gypsy &amp; Traveller service within a leading local authority.We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 10 residential sites across HertfordshireOur team makes a real difference to our tenants by providing a maintenance service to their plot, the sanitary facilities and surrounding areas.The 11 sites are in the following locations:Sites:CheshuntTringHemel HempsteadWatford x 2BarnetSt Albans x 3StevenageHatfield<h4>About the role</h4><ul><li>Main base is Stevenage, although your day will be planned around the needs of the sites. We are a county wide service</li><li>As well as the store at Head Office, each gypsy and traveller site has an equipped site office where you can prepare for your day and access materials needed.</li><li>Work is varied and be carrying out fence repairs, plumbing fixtures to maintaining brick work and pre planned maintenance</li><li>Maintaining tidiness in public areas, and to encourage tenants to keep their plots presentable</li><li>You will required to take the on-call phone one week in every eight as part of our of hours service. The out of hours cover a 7 day week and are: 16:00pm – 08:00am Monday to Friday and 24 hours a day on Saturday and Sunday.</li><li>Carrying out reactive/ emergency maintenance as well as planned improvements on our residential sites</li><li>You will have access to a manual vehicle to travel to sites</li><li>Tools are provided</li></ul>Please click on below link to see what a typical day working on site consists of:Day in the Life - Site Officer&nbsp;<a href="https://www.youtube.com/watch?v=rVB2WKs2O-w&amp;feature=youtu.be" target="_blank">https://www.youtube.com/watch?v=rVB2WKs2O-w&amp;feature=youtu.be</a><h4>About you</h4>Essential:<ul><li>Work Record of general maintenance skills and experience.</li><li>Highly developed interpersonal and communication skills</li><li>A full manual driving licence</li><li>Excellent customer service skills</li></ul>Desirable:<ul><li>A building qualification in either Electrical, Plumbing or Carpentry.</li><li>Competent with Microsoft IT packages to manage training records, emails and electronic calendar</li><li>Good record keeping skills</li><li>Ability to work under pressure</li><li>Organisational Skills/ Time management</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS8 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Bridget.Gill1@hertfordshire.gov.uk" target="_blank">Bridget.Gill1@hertfordshire.gov.uk</a> for an&nbsp; informal discussion about the role.Interview Date: this is on ongoing advert - interviews will take place as and whenBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Site Officers - Gypsy and Traveller Service

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Assistant Finance Business Partner (P01482)Starting salary £38,350pa with potential progression to £45,089pa on achieving designated skills and experience37 hours per week (hybrid working)We have an exciting opportunity for an enthusiastic and motivated finance professional to provide financial advice and support to specific areas of the organisation.As a fully qualified AAT or part qualified AAT or accountant actively studying towards full qualification, you will have a passion for providing high quality financial support to services.Welwyn Hatfield Borough Council pride themselves on their commitment to their people – striving to ensure that each and every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.To be a positive influence on this environment, you’ll need to be able to support others and be a genuine team player.In this role, you will support the Finance Business Partner in all aspects of the finance service including the Housing Revenue Account, including the production of budget monitoring reports, closure of accounts as well as budget setting and financial planning.There will be opportunities to gain experience in other areas of finance to further enhance your career.You will work with the Business Partner to ensure that service managers are provided with sound financial advice and challenge, enabling them to manage their budgets effectively within existing governance arrangements, and supporting the identification of areas of risk, efficiencies, and improvement.You will have an understanding of local government and the environment in which it operates.You will also need to be a dynamic and highly motivated individual who can establish relationships and work effectively with managers at all levels.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance.Please note that we do not offer sponsorship for employment in the UK. Closing date for application is 14 September 2025.Remote assessments will take place on 18 September 2025.Interviews will take place on 29 September 2025. Keywords: welwyn hatfield borough council, local government, finance, business partner, budget, reports.

Assistant Finance Business Partner (P01482)

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Salary: £55,851Grade: Level 5 Zone 1Location: 5 Pancras Square N1C 4AGContract Type: PermanentClosing Date: Wednesday 3rd September 2025; 23:59How You’ll Be Involved&nbsp;As the&nbsp;Strategic Manager for the Safeguarding Adults Partnership Board (SAPB), you will provide&nbsp;strong leadership, operational oversight, and strategic direction&nbsp;to ensure the Board fulfils its statutory responsibilities under the Care Act 2014 and drives meaningful improvements in safeguarding adults in Camden.Working directly to the&nbsp;Independent Chair, you will be responsible for coordinating the Board’s strategic priorities, delivering key statutory functions (including Safeguarding Adults Reviews), overseeing the business cycle and governance of the Board and its subgroups, and leading high-level engagement with local and regional partners.You will also provide&nbsp;line management&nbsp;to the Board Officer and work closely with them to devise and deliver the Board’s annual work plan. A central aspect of your role is to ensure that the voices of adults with lived experience are meaningfully embedded into the work and strategic direction of the Board.All About YouYou are an accomplished leader with a deep understanding of statutory adult safeguarding frameworks and the ability to influence across a complex multi-agency system. You combine strategic thinking with operational skill and can confidently engage with senior stakeholders, elected members, statutory partners and people with lived experience.You will bring:<ul>
<li>Strong knowledge of the&nbsp;Care Act 2014, safeguarding adults legislation and best practice, as well as up to date policy and research understanding.</li>
<li>Significant experience of&nbsp;leading multi-agency safeguarding partnerships, boards or equivalent.</li>
<li>Proven ability to lead complex programmes, manage sensitive information, and maintain a clear focus on improving outcomes for adults with care and support needs.</li>
<li>Excellent leadership, communication, analytical, and interpersonal skills.</li>
<li>
A values-led approach that promotes&nbsp;inclusion, accountability, continuous learning, transparency, and co-production.&nbsp;
</li>
</ul>How To ApplyTo apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.&nbsp;To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11152875/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11152875/file/documen…</a>What We OfferAt Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp;Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details.Inclusion and Diversity&nbsp;We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit <a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>;Asking for Adjustments&nbsp;Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG,Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Camden Council

Safeguarding Adults Partnership Board Strategic Manager

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<h2>Communities &amp; Skills</h2>
Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society &amp; Sport, Communities &amp; Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners.
<h2>About the team</h2>
London has the potential to become the world’s healthiest global city. The Mayor wants all Londoners to have the best opportunities to live a long life in good health. If we are to achieve this, we all need to play our part in tackling the causes of poor health, and we all need to commit to making London a healthier, fairer city, where nobody’s health suffers because of who they are, or where they live.
The GLA Group Public Health Unit is a shared service, established to ensure the GLA Group plays its part in keeping Londoners safe from threats to heath, preventing ill health, and reducing health inequalities.&nbsp; The Unit is hosted by the GLA and serves the Mayor, Assembly and GLA, TfL, MOPAC and VRU, LFC and OPDC.&nbsp; It works closely with the Health, Children and Young Londoners Unit to support the Mayor’s voice on health, underpinned by the Mayor’s statutory duty to develop a health inequalities strategy for London.&nbsp; The Units supports health in all policies and health resilience across the Mayor’s strategies, mandates and delivery plans for the capital. &nbsp;
<h2>
 About the role</h2>
We are looking for an outstanding public health policy and strategy officer to support a portfolio of work that improves the health and wellbeing of Londoners.
Your role will support the Public Health Consultants, each of whom will have their own portfolio of work with GLA group functional body stakeholders delivering the Group’s agreed priorities, including the GLA Group ‘Health in All Policies’ (HiAP) programme and relevant Mayoral commitments.&nbsp;&nbsp;
This post will be primarily focused on housing and planning related activity. Whilst experience in this area is an advantage, it is not a requirement. You will lead on drafting required documentation and briefings, developing, maintaining and ensuring delivery of project plans, planning and setting up meetings, liaising with a wide range of senior colleagues across partner organisations.
We are a small team and you will also work closely with the GLA Group Director of Public Health and the wider team to deliver the Mayor’s priorities this includes contributing to the health in all policies skills programme and health resilience work.
 This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL).

<h2>What your day will look like</h2>
<ol>
<li>Support the implementation and embedding of the GLA Group Public Health function, including contributing to planning and project management of work.</li>
</ol>
<ol>
<li>Lead, contribute to and coordinate input from others to projects and briefings, on behalf of the public health team, as relevant to the Public Health Consultants’ portfolios. This could include identifying, monitoring, analysing and interpreting data and information from a wide range of sources under the managerial guidance of the consultant.</li>
</ol>
<ol>
<li>Be responsible for the scoping and development of other related public health projects identified in response to changes in Mayoral policy and ambition, GLA Group priorities, government policy direction, changes in the health and care system, public health needs or in other relevant areas of public policy.</li>
</ol>
<ol>
<li>Coordinate and contribute to various corporate processes, developing, maintaining and ensuring delivery of project plans as appropriate, planning and setting up meetings, liaising with a wide range of senior colleagues and, as part of a virtual team, working with partner organisations as required.</li>
</ol>
<ol>
<li>Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities, particularly in the context of the disproportionate impact of COVID-19 on some of those communities.</li>
</ol>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>An understanding of the issues associated with working in a complex political environment and the ability to negotiate and broker consensus within an organisation.&nbsp;</li>
</ul>
<ul>
<li>Understanding of the public health system and public health principles and practice is desirable, although applicants with strong transferable skills and experience will be considered.</li>
</ul>
<ul>
<li>Substantial experience of co-ordinating work across a number of stakeholders working in a partnership environment, which could include public sector agencies, voluntary and community groups and the private sector.</li>
</ul>
<ul>
<li>Good drafting skills, with the ability to produce or contribute to the production of concise, clear papers (in Word and PowerPoint format) for a range of meetings, committees and Boards.</li>
</ul>
<ul>
<li>Experience of working in multiple-project programmes and ensuring they deliver results on target and within budget, with first-hand experience of negotiation and monitoring issues and risks and effective monitoring and evaluation processes/ systems.</li>
</ul>
<ul>
<li>A qualification related to public health, or equivalent related experience, is desirable.&nbsp; 
</li>
</ul>
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to hear more about the role, the hiring manager Janani Arulrajah Consultant in Public Health GLA Group Public Health Unit, will be holding information sessions on Thursday 4th Sept 3-3.45pm and Tuesday 9th Sept 12-12.45pm. Please contact&nbsp;<a href="mailto:Susan.Crisp@london.gov.uk" target="_blank">Susan.Crisp@london.gov.uk</a>&nbsp;to attend.
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview and assessment.
The interview and assessment dates will be in week commencing 13th October 2025. &nbsp;
A written test will be emailed to shortlisted candidates Monday 13th October in the morning for completion within one hour. Interviews will be later that week, in-person.
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
 We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Public Health Policy and Strategy Officer

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Principal Environment Improvement Manager £52,194 - £55,323 per annum&nbsp; Folkestone Road Depot, E6 About Us Newham is one of the youngest and most diverse boroughs anywhere in the UK, 72% of our residents are from ethnically diverse communities, speaking over 220 languages and our population of 351,000 is growing at a rate of 14%, the third highest rate of growth in London. There is an enormous amount of growth happening across the borough, with major regeneration programmes in Stratford, the Royal Docks, Custom House and Canning Town.&nbsp; The Public Realm team are responsible for driving up recycling, preventing waste and helping improve the cleanliness of Newham’s streets and parks. This is an exciting time to join our team, to assist with the development of services to drive performance across the portfolio in the bid to tackle the climate emergency. About the Job We are looking to appoint a Principal Environmental Improvement Officer to join our team. You will lead and deliver a range of projects within the Public Realm Service delivered by yourself and other team members utilising established project management and programme governance processes. You will also support the Public Realm Leadership Team in implementing the strategy and policy to deliver our ambitious plans over the coming few years including the implementation of the new borough wide food waste service. You will be leading on the Communications workstream to deliver the borough wide service. The role will also support in the strategic planning of the engagement programme and communications plan to achieve a reduction in the production of waste, an increase in the reuse of products and recycling levels, a reduction in fly tipping and an improvement in the cleanliness and quality of public spaces within the borough. The post holder will have both budget and staff management responsibilities for a high functioning and capable team.&nbsp; About You You’ll have comprehensive knowledge, experience and commitment to sustainable waste management. You’ll have experience collaboratively managing contracts and monitoring data to deliver best value. We are looking for a candidate with the analytical skills to develop a range of projects to reduce waste, increase re-use and recycling and to manage these projects to successful completion. Please view JD here Closing date&nbsp;8th September 2025 Interview date 11th September 2025 Please attach your supporting statement, reflecting the person specification, explaining in no more than x2 A4 sides why and how you meet the criteria for this role with examples of your experience. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Principal Environment Improvement Manager

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Customer Services Champion Contact Centre Customer Services&nbsp; Full time 36hrs 1 year fixed term Grade 5 - £35,520 - £38,739&nbsp; About Us The Customer Services Contact Centre provides a wide range of Council services across a variety of channels. Our aim is to deliver excellent customer service, resulting in high customer satisfaction and a positive experience for all service users and we work closely with other departments to create positive outcomes for the residents of Havering. About the job If you have proven customer service skills, can communicate clearly and effectively and have experience of working in a busy contact centre, we would like to hear from you.&nbsp; In addition, you must have the ability to work well in a busy team environment and be able to demonstrate excellent grammar, numerical and I.T. skills.&nbsp; Also essential is experience in dealing with a diverse customer range and extensive experience of dealing with enquiries including those related to regulatory, statutory and/or legally based disciplines.&nbsp; You will receive and handle enquiries relating to Council Tax and Benefits, therefore a detailed knowledge of both services is essential. This contact will be through a variety of access channels including but not limited to telephone, web and face to face, aiming to achieve first contact resolution for the customer. We promote a hybrid model of working for our Contact Centre staff. In this role, the successful candidate will be required to work from our town hall campus on a regular basis, working in the Appointment Centre and Town Hall reception supporting the various customer channels including, online, telephony and face to face. About you: Experience will be required in the handling and accurate resolution of enquiries and service requests, including data processing and problem solving, all by using initiative, judgement and discretion.&nbsp; You will be part of a large group and therefore need to work well with others in a team environment.&nbsp; You will be required to build strong links to our service providers and have the opportunity to take part in other service areas when appropriate. You will also be required to support the other members of the team as required. &nbsp;Experience of working as part a Contact Centre environment is essential, as is a detailed working knowledge of Council Tax and Benefits. Applicants must be experienced in using multiple software systems for processing business tasks and information and the handling of financial information. In particular, the use of the Capita Academy, NEC, Civica/Civica PCI, QMatic, is essential. Please view Job Profile&nbsp;here For an informal discussion about the post, please contact&nbsp;<a href="mailto:Sharon.Basford@havering.gov.uk" target="_blank">Sharon.Basford@havering.gov.uk</a> or&nbsp;<a href="mailto:Mary.OConnell@havering.gov.uk" target="_blank">Mary.OConnell@havering.gov.uk</a> The closing date for the receipt of applications is 3^rd September 2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful.&nbsp; Tests and interviews will be carried out during September.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to&nbsp;Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Customer Services Champion

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Route Co-Ordinator Location: Central Depot, Hornchurch Salary: Grade 5 (£34,416 - £37,536 annual) &nbsp; Contract Type: Permanent About Us At the London Borough of Havering’s Passenger Travel Services, we pride ourselves on being creative and self-driven. With our main objective of providing a quality run, cost effective service to all our clients / users. The services main purpose is the conveyance by accessible buses of Adults or Children with learning or physical difficulties to Day Centre's or Schools and then returning them home.&nbsp; &nbsp; Our aim is to provide a safe quality driven customer focused service, whilst maximising fleet availability, achieving positive outcomes and reducing waiting times, route times with efficient route scheduling. About the Job Transport Route Co - Ordinator&nbsp;role is to carry out the following: We require skilled and experienced Route Co-Ordinators to join our operations team based at Central Depot in Hornchurch. Route Co-Ordinators are required to plan, monitor routes, for all Internal and external contracted work including ad-hoc work. Allocating drivers and passenger assistants to the correct identified vehicles to various in borough / outer borough trips / locations. Manage staff levels for contracted routes&nbsp; Provide route cover at short notice This is a 36hr per week contract Mon to Friday About You <ul>
<li>Experience in route scheduling and planning (UK &amp; Europe)</li> <li>Knowledge of UK &amp; European Transport (LAW)</li> <li>Knowledge of specialist Data bases such as Tranman,Transys &amp; Flexiroute.</li> <li>Knowledge &amp; experience of Microsoft products (Word &amp; Excel)</li> <li>Experience of conveying or working with Vulnerable clients (Adults &amp; Children)</li> <li>Experience of Driving PCV vehicles (Large &amp; Small) and the usage of Tail lifts.</li> <li>Ability to maintain high safe performance standards and be part of a large team.</li> <li>Must be able to communicate clearly across the company, its clients and its customers</li> <li>Must be able to have good clear writing skills</li> <li>Be practical, efficient and able to prioritise workload in a busy working environment</li> <li>Be enthusiastic about joining a&nbsp; dynamic local authority and be</li> <li>proactive in identifying opportunities to improve quality and productivity</li> <li>Flexible approach to working hours including O/T</li> <li>Holder of a (clean) minimum category D1 small PCV&nbsp;license</li> <li>Desirable – Holder of a Digital Tacho Card</li> <li>Desirable – Holder of a DQC (Drivers Qualification Card) must be gained within 12 months –successful candidates will receive training</li> <li>Desirable – Holder of a Passenger CPC</li> </ul> For an informal discussion about the post, please contact&nbsp;<a href="mailto:Simon.Blake@havering.gov.uk" target="_blank">Simon.Blake@havering.gov.uk</a> The closing date for the receipt of applications is 29th Aug 2025&nbsp;however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Please view&nbsp;Job Profile&nbsp;here&nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to&nbsp;Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Route Coordinator

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Mini Bus Driver Grade: 3&nbsp;(£28,521 - £30,189pa) - pro rata term time only (25 hours per week split shift £16,145) Contract Type:&nbsp;Permanent Location:&nbsp;Central Depot or Havering Town Hall About Us At the London Borough of Havering’s Passenger Travel Services, we pride ourselves on being creative and self-driven. With our main objective of providing a quality run, cost effective service to all our clients / users. The services main purpose is the conveyance by accessible buses of Adults or Children with learning or physical difficulties to Day Centres or Schools and then returning them home.&nbsp; &nbsp; Our aim is to provide a safe quality driven customer focused service, whilst maximising fleet availability, achieving positive outcomes and reducing waiting times, route times with efficient route scheduling.&nbsp; About the Job Transport Mini Bus Drivers&nbsp;role is to carry out the following: We require 1 Mini Bus Driver to join our operations team based at Central Depot in Hornchurch. Drivers will be assigned to routes with the main objective of safely conveying (Children and Adults with disabilities) with a passenger assistant in attendance, to various in borough / outer borough locations. Drivers can also be assigned to Ad-hoc work which can be out of borough trips. This is a 25hr per week Term Time only contract on a split shift Mon to Friday About You <ul>
<li>Experience of conveying or working with vulnerable clients (Adults &amp; Children)</li> <li>Experience of Driving Mini Buses and the usage of Tail lifts.</li> <li>Ability to maintain safe performance standards and be part of a large team.</li> <li>Must be able to communicate clearly across the company, its clients and its customers</li> <li>Must be able to have good clear writing skills&nbsp;</li> <li>Be practical, efficient and able to prioritise workload in a busy working environment</li> <li>Be enthusiastic about joining a&nbsp;dynamic local authority and be&nbsp;</li> <li>proactive in identifying opportunities to improve quality and productivity</li> <li>Flexible approach to working hours including O/T&nbsp;</li> <li>Holder of a (clean) minimum category D1 licence</li> <li>Desirable - evidence of any Training courses attended e.g. First Aid, Safe Guarding Vulnerable Clients, etc.</li> </ul> Please&nbsp;Job Profile&nbsp;here For an informal discussion about the post, please contact&nbsp;<a href="mailto:Simon.Blake@havering.gov.uk" target="_blank">Simon.Blake@havering.gov.uk</a>&nbsp; The closing date for the receipt of applications is 29th August 2025&nbsp;however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to&nbsp;Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. Same Posting Description for Internal and External Candidates

Mini Bus Driver

<ul></ul>

Please apply online via the link provided.




<h2>Job description</h2>
<h3>Contract Terms</h3>
Starting salary:&nbsp;PO4 (£49,056 – £ 52,194) Hours per week:&nbsp;36 per week Contract type:&nbsp;Permanent&nbsp; Closing date:&nbsp;Sunday, 31st August 2025 Interviews:&nbsp;w/c 8th September 2025
<h3>About Haringey</h3>
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
<h3>About the Role</h3>
We are seeking a proactive and experienced Pensions Team Leader to support the Pensions Administration Manager in delivering a high-quality Local Government Pension Scheme (LGPS) service. This pivotal role involves leading a dedicated team within the administration function, overseeing case management, quality-checking work, and contributing to the interpretation and implementation of regulatory changes affecting the fund.
As Team Leader, you will ensure that service delivery meets agreed standards by identifying and driving process improvements, maintaining operational excellence, and fostering a culture of continuous development. You will play a key role in upholding the integrity of the scheme and ensuring a responsive, member-focused approach for all LGPS stakeholders.
In addition, you will be expected to deputise for the Pensions Administration Manager when required, offering leadership and guidance across the wider team and supporting strategic initiatives.
<h3>About the Team</h3>
The Haringey Pensions team is an award-winning administration team, recently winning the Pensions Administration Award at the 2024 LAPF Investment awards. &nbsp;A team of 12 with a firm focus on providing an excellent service to our 27,000 members, we constantly strive for improvement within our function and being at the forefront of best practice.
<h3>About You</h3>
You’ll have solid experience in Local Government Pension Scheme (LGPS) administration, ideally at a supervisory level, with the ability to interpret complex pensions legislation and manage challenging cases. Familiarity with pension administration systems and a track record of identifying process improvements will be key to your success.
You’re a confident communicator and a collaborative team player, able to work independently and respond effectively to shifting priorities and unexpected demands. Strong analytical and organisational skills are essential, especially when handling data, performance reporting, and managing workloads to tight deadlines.
Proficiency in Microsoft 365 applications—particularly Outlook, Word, Excel, and SharePoint—is required. While industry qualifications such as PMI, CIPP or equivalent are desirable, we’re happy to support your professional development if you’re working toward them.
<h3>Working for Haringey</h3>
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.&nbsp;
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. &nbsp;
Additionally, we are aware that automated emails may be diverted through to junk email folders. &nbsp;Please continue to check these through the application process. &nbsp;If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

<h3>Attachments</h3>
<ul>
<li><a href="https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&amp;nDocumentID=504933&amp;ptId=12320" target="_blank">JE288C Pensions Team Leader_15.10.2024_v2_Accs.pdf</a></li>
</ul>

Pensions Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2561/SPH_Administrator_JD.docx" target="_blank">SPH_Administrator_JD</a></li>
</ul>

Please apply online. For technical difficulties, please contact the Jobsgopublic Support Team (<a href="mailto:support@jobsgopublic.com" target="_blank">support@jobsgopublic.com</a>). For further information about the role, please contact the school directly.



Start date: ASAP
Sheringham Nursery School and Children’s Centre leads <a href="https://sheringham-nur.org.uk/stronger-practice-hub/about-sph/" target="_blank">A Brighter Start: London’s Stronger Practice Hub</a> – part of a national network funded by the Department for Education and supported by the <a href="https://educationendowmentfoundation.org.uk/" target="_blank">Education Endowment Foundation (EEF)</a> and <a href="https://www.ncb.org.uk/" target="_blank">National Children’s Bureau (NCB)</a>. The Stronger Practice Hub programme aims to improve quality in early years so that every child has the best possible start in life.
We are seeking an organised, proactive, and flexible Administrator to provide essential administrative and financial support to our Stronger Practice Hub (SPH) team. You will help ensure the smooth day-to-day running of the Hub, supporting educators across London to access training, evidence-informed programmes, and professional development opportunities.
In this role, you will:
<ul>
<li>Act as the first point of contact for early years educators, settings, and schools.</li>
<li>Manage communications across email, phone, WhatsApp, and social media.</li>
<li>Maintain calendars, systems, and databases to track engagement and delivery.</li>
<li>Support event and training organisation, including bookings and participant communication.</li>
<li>Manage and update our social media channels daily with engaging, professional content.</li>
<li>Process orders, payments, and invoices, and maintain accurate financial records.</li>
</ul>
We are looking for someone who:
<ul>
<li>Is highly organised and able to use initiative.</li>
<li>Has excellent written and spoken English and good maths skills.</li>
<li>Is confident using Google Drive, Mailchimp, Microsoft Office (especially Excel), and social media platforms.</li>
<li>Works well both independently and as part of a team.</li>
<li>Can build positive relationships with colleagues, educators, and stakeholders.</li>
<li>(Desirable) Has experience in the early years sector.</li>
</ul>
Why join us? You’ll be part of a friendly, experienced, and committed team, working on a project that supports educators to deliver the best outcomes for children across London. We value professional growth, offer hybrid working, and provide a dynamic environment where your work makes a tangible difference.
For more information about the role please contact Melissa Prendergast (Deputy Headteacher) <a href="mailto:melissa.prendergast@sheringham-nur.newham.sch.uk" target="_blank">melissa.prendergast@sheringham-nur.newham.sch.uk</a>.
Closing date: 3rd September 2025 | Interviews: Monday 8th or Tuesday 9th September 2025
Sheringham Nursery School and Children’s Centre is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. This post requires an enhanced DBS check.

Stronger Practice Hub Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2562/SPH_lead-v4_JD__Aug_25_.docx" target="_blank">SPH_lead-v4_JD__Aug_25_</a></li>
</ul>

Please apply online. For technical difficulties, please contact the Jobsgopublic Support Team (<a href="mailto:support@jobsgopublic.com" target="_blank">support@jobsgopublic.com</a>). For further information about the role, please contact the school directly.



Start date: ASAP
Sheringham Nursery School and Children’s Centre leads <a href="https://sheringham-nur.org.uk/stronger-practice-hub/about-sph/" target="_blank">A Brighter Start: London’s Stronger Practice Hub</a>, one of 18 across England. Funded by the Department for Education and supported by the <a href="https://educationendowmentfoundation.org.uk/" target="_blank">Education Endowment Foundation (EEF)</a> and <a href="https://www.ncb.org.uk/" target="_blank">National Children’s Bureau (NCB)</a>, the Stronger Practice Hub programme aims to improve quality in early years so that every child has the best possible start in life.
We are seeking an experienced and dynamic Stronger Practice Hub Lead to manage the delivery and coordination of our Hub under the strategic leadership of the Deputy Headteacher. You will work with early years educators and leaders across London to embed high-quality, evidence-informed practice, strengthening provision and improving outcomes for children, particularly those from disadvantaged backgrounds.
Key responsibilities:
<ul>
<li>Manage delivery of the Hub’s activities to meet DfE KPIs.</li>
<li>Build strong networks across early years providers, schools, and childminders.</li>
<li>Promote and support the implementation of evidence-based programmes.</li>
<li>Lead and develop a high-performing Hub team.</li>
<li>Plan and deliver training, events, and professional development opportunities.</li>
<li>Oversee communications, marketing, and engagement with the sector.</li>
<li>Ensure effective financial management and compliance with funding requirements.</li>
</ul>
About you: You will have a strong understanding of the early years sector, high-quality teaching, and professional development. You will be a confident leader who can inspire and influence others, manage change, and work collaboratively across organisations. Experience in training delivery, stakeholder engagement, and budget management is essential.
Essential requirements:
<ul>
<li>Relevant early years qualification (minimum Level 3) and degree-level qualification (or willingness to work towards).</li>
<li>Proven leadership experience within early years, education, or a related field.</li>
<li>Excellent communication, organisational, and IT skills.</li>
<li>Commitment to safeguarding and promoting children’s wellbeing.</li>
</ul>
Why join us? This is a unique opportunity to lead innovative work that supports educators to deliver the highest quality early years provision — work that will have a lasting positive impact on children’s lives. You’ll be part of a passionate, supportive team, with the flexibility of hybrid working and a strong culture of professional development.
For more information please contact Melissa Prendergast (Deputy Headteacher) <a href="mailto:melissa.prendergast@sheringham-nur.newham.sch.uk" target="_blank">melissa.prendergast@sheringham-nur.newham.sch.uk</a>
Closing date: 3rd September 2025 | Interviews: Monday 8th or Tuesday 9th September 2025
Sheringham Nursery School and Children’s Centre is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. This post is subject to an enhanced DBS check

Stronger Practice Hub Lead

<ul></ul>

Please apply online via the link provided.



Senior Manager for Employability and Life Skills
Salary range:&nbsp;£56,436 - £59,574 per annum&nbsp; Work location:&nbsp;Macbeth Street, London, W6 9JJ Hours per week:&nbsp;36 Contract type:&nbsp;2-year fixed term contract Vetting requirements:&nbsp;Enhanced DBS Check Closing date:&nbsp;5 September 2025 Interview date:&nbsp;15 September 2025 Contact details for an informal discussion:&nbsp;Kathy McCarthy, Staff Services Manager via email on&nbsp;<a href="mailto:KATHY.MCCARTHY@LBHF.GOV.UK" target="_blank">KATHY.MCCARTHY@LBHF.GOV.UK</a>
About the role
At Hammersmith &amp; Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. &nbsp;Within the Place department, we aim to be efficient in everything that we do. &nbsp;We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.
We are seeking to recruit a dynamic Senior Manager for Employability and Life Skills to take a leading role in developing a comprehensive Employability Skills programme for the service, incorporating Vocational areas, Skills for Life, Family Learning and Special Educational Needs (SEN) programmes to maximise funding in line with its priorities and objectives.
The post holder will be responsible for leading the Adult Learning and Skills Service Employment Skills team and seek to ensure it performs to a high standard. In addition, have overall responsibility to lead, manage and maintain the MATRIX quality assurance process for the service. Work in collaboration with the Service and external partners, such as Volunteer centre, National Careers Service, Job Centre Plus, to develop and manage the services CIAG (Career Information, Advice and Guidance) strategy, to ensure it meets the requirements of the service and complies with MATRIX quality standards.
To lead on the services response to employer engagement, including LBHF as a major partner, including HR &amp; Talent, H&amp;F Works and liaise with senior colleagues to ensure the agreed response is delivered.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.
Please refer to the <a href="https://drive.google.com/file/d/1w-0qxlGGXL6juJIhtcJJ1uViMglFftMV/view" target="_blank">Role Profile</a>&nbsp; for more information.
Our People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who&nbsp;can build this into everything they do.
We are fair
We treat everyone with&nbsp;compassion, dignity and&nbsp;fairness. We value the&nbsp;views and opinion of others, and promote benefits and&nbsp;opportunities for all.
We are caring
We care about our borough and&nbsp;doing things well. We focus on standards and continuous&nbsp;improvement; learning from&nbsp;our mistakes and celebrating&nbsp;success.
We are collaborators
We work together for a better&nbsp;society. We work with our&nbsp;residents, businesses, schools,&nbsp;third sector and others for&nbsp;better outcomes for everyone.
We are driven
We will only settle for the very&nbsp;best. We seek to continually&nbsp;improve and put our residents,&nbsp;customers and businesses at&nbsp;the heart of everything we do.
Our commitment to you:
At H&amp;F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click <a href="https://careers.newjob.org.uk/LBHF/content/Our-rewards-and-benefits/?locale=en_GB" target="_blank">HERE</a>&nbsp; to find out more.
We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.
It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&amp;F, our workplace ensures that everybody has equitable access to opportunities.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click <a href="https://careers.newjob.org.uk/LBHF/content/Our-commitments/?locale=en_GB" target="_blank">HERE</a>.
To apply for this role, please click on the apply link above.
Asking for Adjustments
We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.
If you would like to discuss any adjustments or request the application form in a different format, please contact us at&nbsp;<a href="mailto:resourcing-peopleandtalent@lbhf.gov.uk" target="_blank">resourcing-peopleandtalent@lbhf.gov.uk</a>&nbsp;or by post to The Town Hall, King Street, Hammersmith W6 9JU
Hammersmith &amp; Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Senior Manager for Employability and Life Skills

<ul></ul>





<h2>Good Growth Directorate&nbsp;</h2>
Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
<h2>About the team</h2>
The&nbsp;Culture, Creative Industries and 24 Hour London Unit, in partnership with teams across the Greater London Authority (GLA), is leading an exciting new government-backed pilot to establish&nbsp;strategic licensing powers for the Mayor of London. This high-profile initiative is a cornerstone of the Government’s and Mayor’s shared growth agenda—unlocking opportunities for London’s hospitality, cultural and nighttime economies.
<h2>About the role</h2>
Join Us in Shaping London’s Licensing Future
We’re looking for&nbsp;a&nbsp;dynamic and driven Principal Policy Officer&nbsp;to drive forward the delivery of this major project. You’ll be at the heart of a fast-paced, cross-organisational effort to design and implement new licensing powers covering&nbsp;alcohol, pavement use, and major events—with the ambition to launch by&nbsp;April 2026.
This is a unique opportunity to:
<ul>
<li>
Shape a new policy and regulatory function&nbsp;within the GLA</li>
<li>
Drive innovation&nbsp;in how licensing supports London’s economic and cultural vibrancy</li>
<li>
Work with senior stakeholders&nbsp;across government, industry, and the city</li>
<li>
Make a visible impact&nbsp;on how London works, plays, and grows</li>
</ul>
If you thrive in leading complex programmes, enjoy working across policy and delivery, and want to be part of something transformative for London -&nbsp;we want to hear from you.

Job purpose:
The Culture, Creative Industries and 24 Hour London Unit, with teams across the GLA, will oversee and enable the development and delivery of a substantial new pilot to establish strategic licensing powers for the Mayor of London. In order to ensure that this project is prioritised, funded and delivered at pace, a Principal Policy Officer is required. 
 
Reporting to the 24 Hour London Manager, the Principal Policy Officer will contribute to driving forward implementation of new policy and policy engagement for the Strategic Licensing Project and 24 Hour London team’s work. 

The project team will work with all London boroughs, the Metropolitan Police, industry and other key partners in designing and implementing a new Strategic Licensing Policy and powers. They will pilot a new Licensing Service that will improve licensing practice and partnership working across London, increasing economic impact, and creating a regional pilot that can influence national policy.

This role will require senior level stakeholder relationship management and co-ordination of collective delivery of the team’s objectives through cross-organisational working with other teams within the GLA and the GLA Group, as well as with a wider stakeholder base.&nbsp;

Principal accountabilities
<ol>
<li>
To provide leadership, design and oversight and updating of a new policy area, in partnership with senior stakeholders, including up-to-date awareness of any relevant legislative, technical and policy changes including research and related insights.&nbsp;
</li>
</ol>
<ol>
<li>
Manage a range of associated projects and programmes carried out either internally or externally, including procuring and managing consultants and contractors. These may include contributing to consultations, designing and delivering external training and engagement programmes, and providing policy advice and ongoing case work support to the new service area.&nbsp;&nbsp;
</li>
</ol>
<ol>
<li>
Establish and maintain systems and processes for ensuring the implementation of policies and the effective delivery of key projects.&nbsp;
</li>
</ol>
<ol>
<li>
Establish, maintain and manage strong working relationships with senior level stakeholders within and outside the GLA by engaging with a wide variety of people from public and private organisations across the relevant sectors, including culture, local, regional and national government and hospitality, and represent the GLA in a variety of forums.&nbsp;
</li>
</ol>
<ol>
<li>
Oversee, quality assure, coordinate and contribute to advice and responses to questions and correspondence, written and oral, to the Mayor and his staff, senior managers, Members of the Assembly, and Functional Bodies, GLA staff, government departments, London-based and national organisations on policy-related matters, making recommendations on policy options.&nbsp;
</li>
</ol>
<ol>
<li>
Present the results of the work on the Mayor’s policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations.&nbsp;&nbsp;
</li>
</ol>
<ol>
<li>
Manage project and programme resources allocated to the job in accordance with the Authority’s policies and Code of Ethics and Standards.&nbsp;
</li>
</ol>
<ol>
<li>
Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.&nbsp;&nbsp;
</li>
</ol>
<ol>
<li>
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.&nbsp;
</li>
</ol>
Accountable to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;24 Hour London Manager&nbsp;&nbsp;
Accountable for:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Staff and resources allocated to the post&nbsp;&nbsp;
Key Contacts:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;24 Hour London team, own Unit, Central Intelligence Unit, Digital Experience Unit, Planning and teams across the GLA, TfL, the Met Police, Mayor’s Office for Policing and Crime, central Government, regional Mayoral Combined Authorities, London Boroughs, businesses and Business Improvement Districts.&nbsp;
Person Specification&nbsp;
Technical requirements/experience/qualifications&nbsp;
<ol>
<li>Experience of achieving impact in the field of policy development, particularly related to complex projects in a political setting. Experience in the field of licensing or 24 Hour London policy is highly desirable.</li>
</ol>
<ol>
<li>
A track record of managing multiple projects and project teams successfully and delivering results on target and within budget.&nbsp;
</li>
</ol>
<ol>
<li>
Evidence of success in undertaking project-based work and preparing clear, concise and influential reports, analysing research, delivering presentations and briefings on complex and sensitive issues for a range of different audiences.&nbsp;&nbsp;&nbsp;
</li>
</ol>
<ol>
<li>Strong organisational and planning skills including experience of, procurement and managing consultants, operating in highly pressured and complex environments.  </li>
</ol>
<ol>
<li>
Experience of senior level stakeholder engagement. &nbsp;
</li>
</ol>
Behavioural competencies&nbsp;
Building and Managing Relationships&nbsp;
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.&nbsp;&nbsp;
Level 3 Indicators of Effective Performance&nbsp;
<ul>
<li>
Actively engages partners and encourages others to build relationships that support GLA objectives&nbsp;
</li>
</ul>
<ul>
<li>
Understands and recognises the contributions that staff at all levels make to delivering priorities&nbsp;
</li>
</ul>
<ul>
<li>
Proactively manages partner relationships, preventing or resolving any conflict&nbsp;
</li>
</ul>
<ul>
<li>
Adapts style to work effectively with partners, building consensus, trust and respect.&nbsp;
</li>
</ul>
<ul>
<li>
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership&nbsp;
</li>
</ul>
Communicating and Influencing &nbsp;
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. &nbsp;
 &nbsp;
Level 3 Indicators of Effective Performance &nbsp;
<ul>
<li>
Encourages and supports teams in engaging in transparent and inclusive communication &nbsp;
</li>
</ul>
<ul>
<li>
Influences others and gains buy-in using compelling, well thought through arguments &nbsp;
</li>
</ul>
<ul>
<li>
Negotiates effectively to deliver GLA priorities &nbsp;
</li>
</ul>
<ul>
<li>
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement &nbsp;
</li>
</ul>
<ul>
<li>
Advocates positively for the GLA both within and outside the organisation. &nbsp;
</li>
</ul>
Research and Analysis&nbsp;
… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. &nbsp;
 &nbsp;
Level 3 Indicators of Effective Performance &nbsp;
<ul>
<li>
Expands networks to gain new information sources for research and policy development &nbsp;
</li>
</ul>
<ul>
<li>
Identifies and implements methods to ensure intelligence is of a high quality &nbsp;
</li>
</ul>
<ul>
<li>
Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights &nbsp;
</li>
</ul>
<ul>
<li>
Tailors research investment in line with likely impact for Londoners and policy priorities &nbsp;
</li>
</ul>
<ul>
<li>
Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders &nbsp;
</li>
</ul>
Planning and Organising&nbsp;
… is thinking ahead; managing time, priorities and risk; and developing structured and efficient approaches to deliver work on time and to a high standard.&nbsp;
Level 3 Indicators of Effective Performance &nbsp;
<ul>
<li>
Monitors allocation of resources, anticipating changing requirements that may impact work delivery&nbsp;
</li>
</ul>
<ul>
<li>
Ensures evaluation processes are in place to measure project benefits&nbsp;
</li>
</ul>
<ul>
<li>
Gains buy-in and commitment to project delivery from diverse stakeholders&nbsp;
</li>
</ul>
<ul>
<li>
Implements quality measures to ensure directorate output is of a high standard&nbsp;
</li>
</ul>
<ul>
<li>
Translates political vision into action plans and deliverables&nbsp;
</li>
</ul>
More information&nbsp;
This is a hybrid role; the postholder will split their time between home working and coming into the office. The main office will be at London Fire Brigade’s Head Office (Union Street, London SE1). The postholder will be expected to occasionally attend events and meetings elsewhere, in particular, City Hall (Kamal Chunchie Way, London E16).&nbsp;
It is a full-time permanent role. The working pattern will be agreed with the postholder.&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects&nbsp;London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.&nbsp;
We are committed to being an inclusive employer and are happy to consider flexible&nbsp;working arrangements. Reasonable adjustments will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.&nbsp;

Reasonable adjustments&nbsp;
Reasonable adjustments will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.&nbsp;

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
<h2>How to apply&nbsp;</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions about the role</h2>
If you wish to learn more about the role, there will be a Teams information session at&nbsp;1pm on Tuesday 26 August. This session includes opportunities to ask questions. Afterwards the session will be available as a recording. &nbsp;
Register to attend here&nbsp;<a href="https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzM3YTdkNDItMzExNy00MDZhLWI1NGYtZTJmYmM5NmEyMDY3%40thread.v2/0?context=%7b%22Tid%22%3a%2230653dea-fb01-4b4c-8ddf-c183f89febfb%22%2c%22Oid%22%3a%22a2aceb4d-84a3-405c-9dfb-36aed418fb72%22%7d" target="_blank">Join the meeting now</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment dates will be 25 and 29 September 2025.
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your personal statement. Word or PDF format preferred and do not include any photographs or images. &nbsp; The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.&nbsp;
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

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